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Google Drive Logo Google Drive Software Review 2026: Features, Integrations, Pros & Cons

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page author 1page author 2Last updated on January 15, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

What is Google Drive?

Google Drive is a cloud-based storage platform that allows users and teams to store, access, and share files in one secure place. Flexible storage options with data loss prevention features are available. Using Google AI, this solution can identify important files, even before a user starts a search. Google Drive can recognize content, collaborators, and other file elements that may be relevant to each user. Additionally, teams can organize files in dedicated shared drives for easy and secure access.

What is Google Drive used for?

Recognitions

Top Rated Badge

Shortlist

Best Ease of Use Badge

Best ease of use

Overall rating

Based on 28,370 user reviews

Reviews sentiment

User avatar 1
User avatar 2
User avatar 3

Positive

98%

Neutral

2%

Negative

0%

Pros & cons

Universal multi-device file access

Real-time collaborative workspace

Slow, limited large file management

Reliance on stable internet

Starting price

$7

Per User, Per Month

Free trial
available

Do you work for Google Drive?Manage this product listing

Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

Google Drive

4.8 (28,370)
Google Drive
VS.
4.6 (92)
Trending up
Starting Price
$7
Per User, Per Month
$3
Per User, Per Month
AvailableFree Trial
AvailableFree Version
AvailableFree Trial
Not availableFree Version
Ease Of Use
4.7 (28,246)
4.7 (14,556)
Value For Money
4.7 (20,392)
4.4 (12,000)
Customer Service
4.4 (18,401)
4.5 (11,160)

Google Drive alternatives

Starting price

$29.99

Per User, Per Month

Pricing Options

Free Trial
Free Version

User Rating

96%

of reviewers

rated it above 4 stars

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$75.00

Per User, Per Month

Pricing Options

Free Trial
Free Version

User Rating

87%

of reviewers

rated it above 4 stars

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of reviewers

rated it above 4 stars

Highest Rated

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$6.00

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Pricing Options

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Free Version

User Rating

97%

of reviewers

rated it above 4 stars

Who uses Google Drive?

Based on Capterra reviews from the past year

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Pros and Cons

Universal multi-device file access
93% positive reviews out of 5134

Most reviewers appreciate file access from any device, allowing convenient, secure, and organized document management anywhere.

Vasyl Artiushchenko
Vasyl A
CEO, 11 - 50 employees.

"The ability to access my files from any device, anywhere, is incredibly convenient, and the automatic backups ensure that I never lose any of my work."

Slow, limited large file management
56% negative reviews out of 1358

Some reviewers describe large file handling as slow, with upload limits, download delays, and frequent errors during transfers.

Lakshita Goyal
Lakshita G
CEO, 1 employee.

"The thing I don't like is that it takes a lot of time to upload and download large media files as the speed is not that fast."

Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Document Storage
4.8 (5,935)

69.15% of 5935 reviewers that rated this feature as important or highly important

Google Drive offers generous, secure cloud storage with easy organization through folders and subfolders. Reviewers appreciate quick access from any device, reliable backup, strong search, and support for various file formats. Many mention the free 15GB plan and seamless integration with Google apps.

Access Controls/Permissions
4.6 (5,477)

63.96% of 5477 reviewers that rated this feature as important or highly important

With this aspect, you can set view, comment, or edit rights for each user or group. Reviewers indicate it’s easy to manage privacy, restrict access, and change permissions anytime. Many value the secure sharing, granular controls, and ability to track edits for team collaboration.

Collaboration Tools
4.6 (4,376)

59.76% of 4376 reviewers that rated this feature as important or highly important

Google Drive helps you work with others in real time using Docs, Sheets, and Slides. Reviewers appreciate instant updates, integrated chat, version history, and tagging. Many mention smooth teamwork across locations and integration with Google Calendar, Gmail, and other Google Workspace apps.

File Sharing
4.8 (3,886)

64.77% of 3886 reviewers that rated this feature as important or highly important

With this capability, you can share files or folders via links or email, set granular permissions, and collaborate in real time. Reviewers appreciate the ease, speed, and flexibility, especially for large files, and highlight integration with Gmail and secure sharing for both individuals and groups.

Mobile Access
4.7 (2,528)

64.60% of 2528 reviewers that rated this feature as important or highly important

Google Drive gives you seamless access to files from any mobile device, allowing uploads, downloads, editing, and sharing on the go. Users think the app is intuitive, supports offline access, and syncs instantly across devices, making remote work and collaboration much easier.

Google Drive 53 features

With this aspect, you can set view, comment, or edit rights for each user or group. Reviewers indicate it’s easy to manage privacy, restrict access, and change permissions anytime. Many value the secure sharing, granular controls, and ability to track edits for team collaboration.
Track and document all activities across devices, networks, and other systems
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Application programming interface that allows for integration with other systems/databases
Verify the identity of users/devices to enable secure access
Data is backed up automatically to prevent data loss
A network of remote servers which allow businesses to store, manage, and process data through the cloud instead of a local server
Google Drive helps you work with others in real time using Docs, Sheets, and Slides. Reviewers appreciate instant updates, integrated chat, version history, and tagging. Many mention smooth teamwork across locations and integration with Google Calendar, Gmail, and other Google Workspace apps.
Leave comments and notes on documents for others to view
Centralized repository to store content and assets
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Facilitates online authoring and publishing of the content
Import and export data to and from software applications
Ability to restore deleted, hidden, or lost data from an email server/system
Protect sensitive data for digital privacy
Manage and store data in a database
Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
Automated or logic-based workflows that assist in the creation of electronic documents
Scan, move or upload electronic files within the software's repository
Assign categories, labels, tags, or attributes to documents for organization, search and storage
Makes changes to document features such as text, fonts, formatting, etc.
Google Drive offers generous, secure cloud storage with easy organization through folders and subfolders. Reviewers appreciate quick access from any device, reliable backup, strong search, and support for various file formats. Many mention the free 15GB plan and seamless integration with Google apps.
Assemble applications and processes by dragging over and arranging pre-built components
Digitally sign online documents
Manage, store and organize emails within the system or via third-party apps
Convert data into a code for security
With this capability, you can share files or folders via links or email, set granular permissions, and collaborate in real time. Reviewers appreciate the ease, speed, and flexibility, especially for large files, and highlight integration with Gmail and secure sharing for both individuals and groups.
Move files across different systems or networks
Search for specific words or phrases within a document or database
Compliant with HIPAA, which sets standards for sensitive patient data protection
Ability to chat online in real time
Communicate using messages within the system
Google Drive gives you seamless access to files from any mobile device, allowing uploads, downloads, editing, and sharing on the go. Users think the app is intuitive, supports offline access, and syncs instantly across devices, making remote work and collaboration much easier.
Observe and track the demand, usage, progress or quality of a system, product, or user
Support multiple types of devices
Manage and support multiple languages
Ability of websites, web applications, or mobile applications to function without an active internet connection
Ability to recognize printed or written text within digital images or scanned documents
Plan and coordinate all the resources, costs and time needed to execute assignments
Preview and make real-time changes in the web content
Files and folders are updated in real-time when changes/edits are made
Receive data and information in real time
Access work applications remotely, for when working away from the office and/or traveling
Set & manage permission levels based on user roles and restrict access to only authorized individuals
Search and filter data across systems to locate required information by entering keywords or certain criteria
Securely stores data to prevent data loss or breaches
Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Create, manage and track all task activities and progression
Set up connections to third-party platforms to improve business processes
Extra layer of security that requires not only a password and username but also something specific to that user
Track revisions and updates made to files and navigate between different versions
Create, design and manage workflows for repetitive tasks
Get Advice

We can help you find the software with the features you need.

LogoFeatures
4.6 (28,182)

Pricing

Product logo
Value for money
4.7 (20392)
Business Starter
$7.00
Per User,Per Month

It includes:

  • check100 Participant Video Meetings
  • checkCustom Secure Email
  • checkEssential security controls
  • check Standard Support
  • checkAI Assistant
  • checkDigital Whiteboarding
  • checkPhishing/Spam Protection
Business Standard
$14.00
Per User,Per Month

It includes:

  • check150 Participant Video Meetings
  • checkAppointment Booking Pages
  • checkMeeting Recordings
  • checkTarget Audience Sharing
  • checkeSignature with Docs and PDFs
  • checkGoogle Workspace Migrate tool
Business Plus
$22.00
Per User,Per Month

It includes:

  • check500 Participant Video Meetings + Recording
  • checkAttendance Tracking
  • checkEnhanced Security
  • checkLDAP
  • checkVault
  • checkEndpoint Management
  • checkPrivacy Protection
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Support, customer service and training options

Product logo
Customer Service
4.4 (18401)
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Deployment
  • Web
  • Android
  • iPhone/iPad
Typical users
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Enterprises

User reviews

Overall rating

4.8

Based on 28,370 reviews

Filter by rating

Mentioned topic

Sorted by most recent

NH

Nikki H.

Office Staff

Sports

"Easy to Use and Share"

5.0
Overall Rating
5.0
5.0
Ease of Use
5.0
5.0
Features
5.0
5.0
Customer Service
0.0
0.0
Likelihood to Recommend
10/10

February 4, 2026

Pros

I originally started using Drive to share videos and pictures without losing quality, but now use it daily as I can make and edit documents and spreadsheets directly from Drive. It's also been incredibly helpful as a free Cloud backup option, was very easy to set up, and seems like the easiest option for sharing as most people have a Gmail account these days.

Cons

I had some technical issues while moving ownership and permissions of files to a new account, but they seem to have resolved within about a week.

Alternatives considered
Reasons for choosing Google Drive

I thought I would end up having to pay for OneDrive eventually due to how it is marketed

Review source
Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.
MI

Maha I.

Associate

Higher Education

"Perfect for collaborative work and easy to use "

5.0
Overall Rating
5.0
5.0
Ease of Use
5.0
5.0
Features
5.0
5.0
Customer Service
3.0
3.0
Likelihood to Recommend
10/10

February 3, 2026

Overall it is a great app/website. Incredibly useful and easy to navigate. I am more often satisfied than dissatisfied.

JA

Jess A.

Creative Designer

Design

"Amazing file management and sharing."

5.0
Overall Rating
5.0
5.0
Ease of Use
5.0
5.0
Features
5.0
5.0
Customer Service
5.0
5.0
Likelihood to Recommend
10/10

January 31, 2026

It is so convenient to have one place to store, manage and share documents. I like having to work on the same file with other team members to get a project done. everyone gets to see and edit in real time, the progress of the work.

AU

Anonymous User

Lead Project Manager

Computer Software

"The best cloud storage platform"

5.0
Overall Rating
5.0
5.0
Ease of Use
5.0
5.0
Features
4.0
4.0
Customer Service
5.0
5.0
Likelihood to Recommend
9/10

January 30, 2026

GP

Giovanni P.

IT Manager

Hospital & Health Care

"Great for sharing files"

4.0
Overall Rating
4.0
4.0
Ease of Use
5.0
5.0
Features
4.0
4.0
Customer Service
4.0
4.0
Likelihood to Recommend
9/10

January 29, 2026

BP

BRITTANY P.

Owner

Retail

"Google go google"

5.0
Overall Rating
5.0
5.0
Ease of Use
5.0
5.0
Features
5.0
5.0
Customer Service
5.0
5.0
Likelihood to Recommend
10/10

January 29, 2026

Overall it can be helpful if you know what to look for or know how to navigate through out the saved items or files.

CH

Charlie H.

Footballer

Sports

"My awesome experience on google drive"

5.0
Overall Rating
5.0
5.0
Ease of Use
5.0
5.0
Features
5.0
5.0
Customer Service
1.0
1.0
Likelihood to Recommend
10/10

January 29, 2026

Google drive is amazing! It has been a great experience on google drive as It is really working fine for me. I like as it could work offline on both mobile devices and PC . I use it always in storing my data.

AU

Anonymous User

Admistrative assistant creative

Photography

"My Google drive experience"

5.0
Overall Rating
5.0
5.0
Ease of Use
4.0
4.0
Features
5.0
5.0
Customer Service
5.0
5.0
Likelihood to Recommend
9/10

January 28, 2026

My overall experience with Google Drive has been good the platform's seamless integration with other Google apps, I appreciate the ability to access my files from anywhere, collaborate with others in real time and automate tasks with Google Drive's smart features.

AU

Anonymous User

Sr. Solutions Engineer

Computer Software

"Nothing fancy but it does it's job well"

5.0
Overall Rating
5.0
5.0
Ease of Use
5.0
5.0
Features
4.0
4.0
Customer Service
3.0
3.0
Likelihood to Recommend
9/10

January 27, 2026

Overall great - use Drive for all of my work storage needs. Great collaboration and integration feature set to work within teams.

AU

Anonymous User

Consultant

Public Relations and Communications

"A great storage tool"

5.0
Overall Rating
5.0
5.0
Ease of Use
5.0
5.0
Features
5.0
5.0
Customer Service
0.0
0.0
Likelihood to Recommend
9/10

January 26, 2026