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Google Drive Software Review 2026: Features, Integrations, Pros & Cons
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Last updated on January 15, 2026

What is Google Drive?
Google Drive is a cloud-based storage platform that allows users and teams to store, access, and share files in one secure place. Flexible storage options with data loss prevention features are available. Using Google AI, this solution can identify important files, even before a user starts a search. Google Drive can recognize content, collaborators, and other file elements that may be relevant to each user. Additionally, teams can organize files in dedicated shared drives for easy and secure access.
What is Google Drive used for?
Recognitions
Shortlist
Best ease of use
Overall rating
Based on 28,370 user reviews
Reviews sentiment
Positive
98%
Neutral
2%
Negative
0%
Pros & cons
Universal multi-device file access
Real-time collaborative workspace
Slow, limited large file management
Reliance on stable internet
Starting price
Per User, Per Month
Free trial
available
Compare with a popular alternative
Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.
Google Drive alternatives
Starting price
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rated it above 4 stars
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$7.00
Per User, Per Month
Pricing Options
User Rating
of reviewers
rated it above 4 stars
Starting price
$6.00
Per User, Per Month
Pricing Options
User Rating
of reviewers
rated it above 4 stars
Who uses Google Drive?
Based on Capterra reviews from the past year

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Pros and Cons
Most reviewers appreciate file access from any device, allowing convenient, secure, and organized document management anywhere.
"The ability to access my files from any device, anywhere, is incredibly convenient, and the automatic backups ensure that I never lose any of my work."
Some reviewers describe large file handling as slow, with upload limits, download delays, and frequent errors during transfers.
"The thing I don't like is that it takes a lot of time to upload and download large media files as the speed is not that fast."
Features
Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.
69.15% of 5935 reviewers that rated this feature as important or highly important
Google Drive offers generous, secure cloud storage with easy organization through folders and subfolders. Reviewers appreciate quick access from any device, reliable backup, strong search, and support for various file formats. Many mention the free 15GB plan and seamless integration with Google apps.
63.96% of 5477 reviewers that rated this feature as important or highly important
With this aspect, you can set view, comment, or edit rights for each user or group. Reviewers indicate it’s easy to manage privacy, restrict access, and change permissions anytime. Many value the secure sharing, granular controls, and ability to track edits for team collaboration.
59.76% of 4376 reviewers that rated this feature as important or highly important
Google Drive helps you work with others in real time using Docs, Sheets, and Slides. Reviewers appreciate instant updates, integrated chat, version history, and tagging. Many mention smooth teamwork across locations and integration with Google Calendar, Gmail, and other Google Workspace apps.
64.77% of 3886 reviewers that rated this feature as important or highly important
With this capability, you can share files or folders via links or email, set granular permissions, and collaborate in real time. Reviewers appreciate the ease, speed, and flexibility, especially for large files, and highlight integration with Gmail and secure sharing for both individuals and groups.
64.60% of 2528 reviewers that rated this feature as important or highly important
Google Drive gives you seamless access to files from any mobile device, allowing uploads, downloads, editing, and sharing on the go. Users think the app is intuitive, supports offline access, and syncs instantly across devices, making remote work and collaboration much easier.
Google Drive 53 features
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Based on 28,182 reviews
Pricing
Based on 20,392 reviews

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Support, customer service and training options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Web
- Android
- iPhone/iPad
- Freelancers
- Small businesses
- Mid size businesses
- Enterprises
Based on 18,401 reviews
User reviews
Overall rating
Based on 28,370 reviews
Filter by rating
Sorted by most recent
Nikki H.
Office Staff
Sports
"Easy to Use and Share"
February 4, 2026
I originally started using Drive to share videos and pictures without losing quality, but now use it daily as I can make and edit documents and spreadsheets directly from Drive. It's also been incredibly helpful as a free Cloud backup option, was very easy to set up, and seems like the easiest option for sharing as most people have a Gmail account these days.
I had some technical issues while moving ownership and permissions of files to a new account, but they seem to have resolved within about a week.
I thought I would end up having to pay for OneDrive eventually due to how it is marketed
Maha I.
Associate
Higher Education
"Perfect for collaborative work and easy to use "
February 3, 2026
Overall it is a great app/website. Incredibly useful and easy to navigate. I am more often satisfied than dissatisfied.
Jess A.
Creative Designer
Design
"Amazing file management and sharing."
January 31, 2026
It is so convenient to have one place to store, manage and share documents. I like having to work on the same file with other team members to get a project done. everyone gets to see and edit in real time, the progress of the work.
Anonymous User
Lead Project Manager
Computer Software
"The best cloud storage platform"
January 30, 2026
Giovanni P.
IT Manager
Hospital & Health Care
"Great for sharing files"
January 29, 2026
BRITTANY P.
Owner
Retail
"Google go google"
January 29, 2026
Overall it can be helpful if you know what to look for or know how to navigate through out the saved items or files.
Charlie H.
Footballer
Sports
"My awesome experience on google drive"
January 29, 2026
Google drive is amazing! It has been a great experience on google drive as It is really working fine for me. I like as it could work offline on both mobile devices and PC . I use it always in storing my data.
Anonymous User
Admistrative assistant creative
Photography
"My Google drive experience"
January 28, 2026
My overall experience with Google Drive has been good the platform's seamless integration with other Google apps, I appreciate the ability to access my files from anywhere, collaborate with others in real time and automate tasks with Google Drive's smart features.
Anonymous User
Sr. Solutions Engineer
Computer Software
"Nothing fancy but it does it's job well"
January 27, 2026
Overall great - use Drive for all of my work storage needs. Great collaboration and integration feature set to work within teams.
Anonymous User
Consultant
Public Relations and Communications
"A great storage tool"
January 26, 2026


