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GoTo Meeting Logo GoTo Meeting Software Review 2026: Features, Integrations, Pros & Cons

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page author 1page author 2Last updated on January 29, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

What is GoTo Meeting?

An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. Get a fast, easy and reliable professional solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.

What is GoTo Meeting used for?

Recognitions

Top Rated Badge

Shortlist

Overall rating

Based on 11,523 user reviews

Reviews sentiment

User avatar 1
User avatar 2
User avatar 3

Positive

90%

Neutral

9%

Negative

1%

Pros & cons

Robust collaboration for distributed teams

Comprehensive diGital communication tools

Frequent technical glitches and crashes

Audio reliability and usability problems

Starting price

$14

Per User, Per Month

Free trial
available

Do you work for GoTo Meeting?Manage this product listing

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Ease Of Use
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Value For Money
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Who uses GoTo Meeting?

Based on Capterra reviews from the past year

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Pros and Cons

Robust collaboration for distributed teams
92% positive reviews out of 782

Most reviewers find team collaboration features enable document sharing, group meetings, and seamless project coordination remotely.

Rushanna Mars
Rushanna M
Communications Officer, 501 - 1,000 employees.

"It assists in bringing my team together so that we can complete our tasks efficiently."

Frequent technical glitches and crashes
54% negative reviews out of 1152

Some reviewers describe bugs and issues causing crashes, login problems, and interruptions, often requiring troubleshooting or restarts.

Jonathan Wallett
Jonathan W
Director, 2 - 10 employees.

"The software is extremely glitchy and will often fail within meetings."

Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Video Conferencing
4.5 (812)

58.99% of 812 reviewers that rated this feature as important or highly important

GoTo Meeting offers robust video conferencing that helps you connect with colleagues or clients globally. Reviewers indicate it delivers clear video and audio, supports real-time collaboration, and is easy to use, though some mention occasional drops or bandwidth issues.

Screen Sharing
4.6 (795)

61.89% of 795 reviewers that rated this feature as important or highly important

GoTo Meeting gives you a smooth, reliable way to share your screen during meetings, webinars, or training. Reviewers appreciate its ease of use, real-time collaboration, presenter controls, and lag-free performance, noting it helps make remote sessions more interactive and productive.

Mobile Access
4.4 (691)

52.97% of 691 reviewers that rated this feature as important or highly important

You can join or host meetings from anywhere using your mobile device. Reviewers appreciate the flexibility and convenience, noting seamless transitions between devices and reliable performance, though some mention minor technical glitches or limited host controls on mobile.

Real-Time Chat
4.5 (473)

51.80% of 473 reviewers that rated this feature as important or highly important

It helps you communicate instantly during meetings without interrupting speakers. Reviewers appreciate being able to ask questions, share links, and hold private or group chats, finding it valuable for collaboration and keeping meetings efficient, despite occasional mobile app issues.

Two Way Audio & Video
4.5 (387)

61.76% of 387 reviewers that rated this feature as important or highly important

With this capability, you can communicate face-to-face and hear participants clearly. Users think GoTo Meeting provides consistent, high-quality audio and video, enabling effective collaboration and engagement, though a few mention rare connectivity or device recognition issues.

GoTo Meeting 117 features

Define levels of authorization for access to specific files or systems
Track the status of discussed/agreed tasks
Integrates with Active Directory
Continuous profile-based stream of news and activity
Access event or meeting agenda online
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Ability to insert animations/transitions
Highlight content and/or make notations about parts of content
Application programming interface that allows for integration with other systems/databases
Track the attendance of specific individuals or groups
Process of managing, tracking, and communicating with individuals who are registered to attend an event
Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A)
Ability to make voice calls within the system
Record audio or import/upload audio files
Supports audio files
Detect speech to highlight frame subjects
Use AI to convert voice into text automatically
Create backups and provide methods to recover deleted/lost data
Group collaboration to solve ideas in a productive and concentrated manner.
The process of developing, monitoring, and maintaining the brand value, reputation, and awareness across the target audience.
Sub-room created within virtual meeting/class
Track and manage schedules and meetings via an integrated calendar
Synchronize with other calendars to view mutual availability and schedules
Facilitate virtual conferences that connect multiple people remotely
Record the audio of phone conversations for quality assurance purposes
Sends voice calls to a specific queue based on predetermined criteria
Communicate using direct chat or messages within the system
Provides a channel for team members to share media files, communicate, and work together
Leave comments and notes on documents for others to view
Manage and track all internal and external communication conducted via calls, email, text, or chat
Manage, organize, and store contact information
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Digitally share pre-made materials and self-created content with others
Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
Share screens of either your computer's desktop or your browser tab with another computer
Online forums/groups where users can ask questions, share ideas, best practices, etc.
Store, manage, and track all electronic documents in a centralized location
Participants can alert the host if they have a question when they are muted
Manage, store and organize emails within the system or via third-party apps
Monitor and track what your employees are doing
Store photos of employees
Convert data into a code for security
A list of events with their respective dates
Schedule and manage the logistics of activities and other gatherings
Public or private sharing of digital files such as documents, audio/video, images, and more
Move files across different systems or networks
High-definition audio and/or video capabilities
Provide special privileges to hosts and presenters to control audience actions, such as putting someone on mute, etc.
Virtual whiteboards allow instructors to share information with students in real-time
Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
Ability to chat online in real time
Producing & broadcasting a variety of live video content over the internet, spanning live events, presentations, webinars & interviews
Integration with LMS system
Password-protect and/or stop new participants from joining online meetings
Collection of images, videos and other digital content that can be used
Manage the process of planning and scheduling meetings, including agenda creation
Tools that facilitate planning & coordination for meetings, including tasks such as scheduling, agenda creation & document sharing
You can join or host meetings from anywhere using your mobile device. Reviewers appreciate the flexibility and convenience, noting seamless transitions between devices and reliable performance, though some mention minor technical glitches or limited host controls on mobile.
Share screens from your tablet or smartphone
Observe and track the demand, usage, progress or quality of a system, product, or user
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Allow several participants to share screens simultaneously
Simultaneously record webcam and screen
Two-way actions and communication between multiple users in real time
Allow users to create, edit, and sort multiple notes
Record the audio of phone conversations for quality assurance purposes
An on-demand webcast is a pre-recorded presentation available online at the viewer's convenience
Transmit voice and other information digitally
Enable custom polls/voting to facilitate decision-making or increase engagement
Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet
Share and present designs
Allow one presenter to pass control of the screen sharing to another participant
Send messages to selected individual(s) from the entire audience
Tools to facilitate the production of information and promote efficiency
Plan and coordinate all the resources, costs and time needed to execute assignments
Estimate or forecast of a future scenario based on the study of present trends
Notify presenter that attendee wishes to speak
Preview and make real-time changes in the web content
Share your screen with a third party to enable them to see what changes/actions are being performed as they happen
Broadcast live video streams
It helps you communicate instantly during meetings without interrupting speakers. Reviewers appreciate being able to ask questions, share links, and hold private or group chats, finding it valuable for collaboration and keeping meetings efficient, despite occasional mobile app issues.
Record live video calls to play later
Timed notification for any upcoming task, deadline, appointment, or activity
Access work applications remotely, for when working away from the office and/or traveling
Provide support to your customers and employees remotely over a shared network
View and track pertinent metrics
Plan availability and assign specific time slots for tasks and resources
Save a screenshot of your desktop as an image
Display your computer screen wirelessly on a TV or projector screen for real-time sharing with a large audience
Record and save a video file of what is happening on a computer screen
GoTo Meeting gives you a smooth, reliable way to share your screen during meetings, webinars, or training. Reviewers appreciate its ease of use, real-time collaboration, presenter controls, and lag-free performance, noting it helps make remote sessions more interactive and productive.
Record active support and chat sessions for auditing and training
Use your computer as a phone device to make calls over the internet
Analyze, correct, and monitor speech for transcriptions or recordings
Create and administer polls and surveys
Gauge satisfaction and receive information for improvement and success
Share only a specific tab on your desktop while continuing to work in other tabs without sharing them
Create, manage and track all task activities and progression
Allow multiple team members to edit and work on the same document
Set up connections to third-party platforms to improve business processes
Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation
View messages sent by both parties during the chat conversation
With this capability, you can communicate face-to-face and hear participants clearly. Users think GoTo Meeting provides consistent, high-quality audio and video, enabling effective collaboration and engagement, though a few mention rare connectivity or device recognition issues.
Presenter can see and hear participants and vice versa
Profiles of users providing basic information
Track revisions and updates made to files and navigate between different versions
Record and playback video calls
Chat with your counterparts over the video in real time
GoTo Meeting offers robust video conferencing that helps you connect with colleagues or clients globally. Reviewers indicate it delivers clear video and audio, supports real-time collaboration, and is easy to use, though some mention occasional drops or bandwidth issues.
Create professional looking videos by manipulating video footage with filters, special effects, trimming, filters and transitions
Allows users to view videos without downloading media files
Supports various video file formats
Upload or use pre-set virtual backgrounds during video meetings
Classes/sessions accessible via web browser of built-in video conferencing
Computer-based system that allows users to send and receive voice messages
Allows multiple users to simultaneously annotate on a digital whiteboard
Upload and share videos with an in-app YouTube integration
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LogoFeatures
4.4 (11,477)

Pricing

Product logo
Value for money
4.3 (6997)
Professional
$14.00
Per User,Per Month

It includes:

  • check150 Participants
  • checkBreakout Rooms
  • checkDial in Conference Line
  • checkHD Video
  • checkScreen Sharing
  • checkUnlimited Meetings
  • checkWeb Audio
Business
$19.00
Per User,Per Month

It includes:

  • check250 Participants
  • checkDrawing Tools
  • checkSlide to Pdf
  • checkSmart Assistant
  • checkUnlimited Cloud Recording
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Support, customer service and training options

Product logo
Customer Service
4.3 (6524)
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Deployment
  • Web
  • Android
  • iPhone/iPad
Typical users
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Enterprises

User reviews

Overall rating

4.4

Based on 11,523 reviews

Filter by rating

Mentioned topic

Sorted by most recent

LH

Lily H.

Data analyst

Information Technology and Services

"Reliable and Easy to Use Video Conferencing Tool for Teams"

4.0
Overall Rating
4.0
4.0
Ease of Use
5.0
5.0
Features
5.0
5.0
Customer Service
4.0
4.0
Likelihood to Recommend
9/10

January 11, 2026

I have used it for team meetings, client calls, and screen sharing sessions. It will solves the problem of reliable remote communication and helps teams stay connected from different locations and tool is easy to set up , reliable for video calls, and improves team productivity. Despite minor issues that's dependable solution for professional online meetings.

Pros

GoTo Meeting is a very easy to use and first time of the users video and audio quality is stable and clear that makes online meetings smooth or I liked the screen sharing feature a lot because it works without lag and helps in explaining things to clients and team members It provides good value for money compared to other meeting tools that Team collaboration is easy with chat, meeting links, and recording options and Scheduling meetings and joining with one click saves time and improves productivity.

Cons

Sometimes the mobile app feels a bit slow especially on low internet speed and Advanced features are limited in the basic plan that can be expensive for small teams or The interface looks slightly outdated compared to newer tools. Customer support is helpful but response time can be slow during peak hours.

Review source
Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.
BM

Bruce M.

Associate Broker

Real Estate

"Meetings in simple manner"

5.0
Overall Rating
5.0
5.0
Ease of Use
4.0
4.0
Features
5.0
5.0
Customer Service
0.0
0.0
Likelihood to Recommend
10/10

December 21, 2025

Lena W.

Lena W.

Owner

Leisure, Travel & Tourism

"Easy Peasy"

5.0
Overall Rating
5.0
5.0
Ease of Use
5.0
5.0
Features
5.0
5.0
Customer Service
5.0
5.0
Likelihood to Recommend
10/10

December 18, 2025

Easy to use and gather with friends and working colleague. Easy set up with one click you are in the meeting.

HM

Harish M.

Technical Recruiter

Information Technology and Services

"gotomeeting for important online meetings."

5.0
Overall Rating
5.0
5.0
Ease of Use
5.0
5.0
Features
5.0
5.0
Customer Service
4.0
4.0
Likelihood to Recommend
8/10

July 15, 2025

if i just need super reliable video calls and dont care about price, this is a very safe choice. its perfect because new ai features are very useful.

RH

Raylon H.

Business Development Manager

Environmental Services

"GoTo - Your "Go To" VOiP meeting system"

4.0
Overall Rating
4.0
4.0
Ease of Use
5.0
5.0
Features
5.0
5.0
Customer Service
5.0
5.0
Likelihood to Recommend
9/10

July 15, 2025

The Go To experience has been overall well. We have not had many discrepancies or negatives that have drew our focus elsewhere. This is the first software our company has used.

CV

Cleophus V.

Safety and Compliance Officer

Architecture & Planning

"GoTo Meeting aids better and more efficient meetings."

5.0
Overall Rating
5.0
5.0
Ease of Use
5.0
5.0
Features
5.0
5.0
Customer Service
5.0
5.0
Likelihood to Recommend
9/10

July 7, 2025

The experience with GoTo Meeting has been marvelous. GoTo Meeting has made it possible to attend our regular meetings virtually which has made our team communications very effective. GoTo Meeting has helped us streamline our communications and information sharing.

MA

Moath A.

Operations Manager

Construction

"GoTo meeting smoothes the way for outside meetings."

4.0
Overall Rating
4.0
4.0
Ease of Use
4.0
4.0
Features
5.0
5.0
Customer Service
0.0
0.0
Likelihood to Recommend
9/10

July 5, 2025

It provided us with a reliable means to connect with external partners with none of the technical friction that can arise with other tools.

Kevin J.

Kevin J.

Operations Project Coordinator

Environmental Services

"GoTo Meeting is the secret to streamline team meetings."

5.0
Overall Rating
5.0
5.0
Ease of Use
5.0
5.0
Features
5.0
5.0
Customer Service
5.0
5.0
Likelihood to Recommend
10/10

June 30, 2025

We have been using GoTo Meeting to facilitate our team meetings and our experience with it has been very recommendable. GoTo Meeting makes it easy for us to organize and attend our team meetings and with its excellent features, we are able to hold out team discussions smoothly. GoTo Meeting has made it possible for us to share updates and information which help keep everyone in the team updated.

CS

Christie S.

Meetings Director

Civic & Social Organization

"When GoTo is your app you get going"

5.0
Overall Rating
5.0
5.0
Ease of Use
5.0
5.0
Features
4.0
4.0
Customer Service
3.0
3.0
Likelihood to Recommend
8/10

June 19, 2025

My over all experience is good. With anything there are always mishaps. It’s a easy enough platform to use

KP

Kuppam P.

Business Analyst

Information Technology and Services

"a success for calls to family."

4.0
Overall Rating
4.0
4.0
Ease of Use
5.0
5.0
Features
4.0
4.0
Customer Service
5.0
5.0
Likelihood to Recommend
10/10

June 17, 2025

With steady connections for large groups, goto meets the video beats of the meeting for family video chats with Whatsapp. Here is our computerized family tree.