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GoTo Meeting Software Review 2026: Features, Integrations, Pros & Cons
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Last updated on January 29, 2026

What is GoTo Meeting?
An industry leader in online video conferencing for companies around the world, GoTo Meeting now comes as part of GoTo Connect, the all-in-one communications software built for SMBs. Get a fast, easy and reliable professional solution that enables customers to meet face to face, connect with colleagues through in-meeting chat or conference calling, and screenshare their presentations, all with the click of a button. The Meeting solution from GoTo Connect pairs productivity with flexibility.
What is GoTo Meeting used for?
Recognitions
Shortlist
Overall rating
Based on 11,523 user reviews
Reviews sentiment
Positive
90%
Neutral
9%
Negative
1%
Pros & cons
Robust collaboration for distributed teams
Comprehensive diGital communication tools
Frequent technical glitches and crashes
Audio reliability and usability problems
Starting price
Per User, Per Month
Free trial
available
Compare with a popular alternative
Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.
GoTo Meeting alternatives
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rated it above 4 stars
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$7.00
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of reviewers
rated it above 4 stars
Who uses GoTo Meeting?
Based on Capterra reviews from the past year

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Pros and Cons
Most reviewers find team collaboration features enable document sharing, group meetings, and seamless project coordination remotely.
"It assists in bringing my team together so that we can complete our tasks efficiently."
Some reviewers describe bugs and issues causing crashes, login problems, and interruptions, often requiring troubleshooting or restarts.
"The software is extremely glitchy and will often fail within meetings."
Features
Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.
58.99% of 812 reviewers that rated this feature as important or highly important
GoTo Meeting offers robust video conferencing that helps you connect with colleagues or clients globally. Reviewers indicate it delivers clear video and audio, supports real-time collaboration, and is easy to use, though some mention occasional drops or bandwidth issues.
61.89% of 795 reviewers that rated this feature as important or highly important
GoTo Meeting gives you a smooth, reliable way to share your screen during meetings, webinars, or training. Reviewers appreciate its ease of use, real-time collaboration, presenter controls, and lag-free performance, noting it helps make remote sessions more interactive and productive.
52.97% of 691 reviewers that rated this feature as important or highly important
You can join or host meetings from anywhere using your mobile device. Reviewers appreciate the flexibility and convenience, noting seamless transitions between devices and reliable performance, though some mention minor technical glitches or limited host controls on mobile.
51.80% of 473 reviewers that rated this feature as important or highly important
It helps you communicate instantly during meetings without interrupting speakers. Reviewers appreciate being able to ask questions, share links, and hold private or group chats, finding it valuable for collaboration and keeping meetings efficient, despite occasional mobile app issues.
61.76% of 387 reviewers that rated this feature as important or highly important
With this capability, you can communicate face-to-face and hear participants clearly. Users think GoTo Meeting provides consistent, high-quality audio and video, enabling effective collaboration and engagement, though a few mention rare connectivity or device recognition issues.
GoTo Meeting 117 features
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Support, customer service and training options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- Web
- Android
- iPhone/iPad
- Freelancers
- Small businesses
- Mid size businesses
- Enterprises
Based on 6,524 reviews
User reviews
Overall rating
Based on 11,523 reviews
Filter by rating
Sorted by most recent
Lily H.
Data analyst
Information Technology and Services
"Reliable and Easy to Use Video Conferencing Tool for Teams"
January 11, 2026
I have used it for team meetings, client calls, and screen sharing sessions. It will solves the problem of reliable remote communication and helps teams stay connected from different locations and tool is easy to set up , reliable for video calls, and improves team productivity. Despite minor issues that's dependable solution for professional online meetings.
GoTo Meeting is a very easy to use and first time of the users video and audio quality is stable and clear that makes online meetings smooth or I liked the screen sharing feature a lot because it works without lag and helps in explaining things to clients and team members It provides good value for money compared to other meeting tools that Team collaboration is easy with chat, meeting links, and recording options and Scheduling meetings and joining with one click saves time and improves productivity.
Sometimes the mobile app feels a bit slow especially on low internet speed and Advanced features are limited in the basic plan that can be expensive for small teams or The interface looks slightly outdated compared to newer tools. Customer support is helpful but response time can be slow during peak hours.
Bruce M.
Associate Broker
Real Estate
"Meetings in simple manner"
December 21, 2025
Lena W.
Owner
Leisure, Travel & Tourism
"Easy Peasy"
December 18, 2025
Easy to use and gather with friends and working colleague. Easy set up with one click you are in the meeting.
Harish M.
Technical Recruiter
Information Technology and Services
"gotomeeting for important online meetings."
July 15, 2025
if i just need super reliable video calls and dont care about price, this is a very safe choice. its perfect because new ai features are very useful.
Raylon H.
Business Development Manager
Environmental Services
"GoTo - Your "Go To" VOiP meeting system"
July 15, 2025
The Go To experience has been overall well. We have not had many discrepancies or negatives that have drew our focus elsewhere. This is the first software our company has used.
Cleophus V.
Safety and Compliance Officer
Architecture & Planning
"GoTo Meeting aids better and more efficient meetings."
July 7, 2025
The experience with GoTo Meeting has been marvelous. GoTo Meeting has made it possible to attend our regular meetings virtually which has made our team communications very effective. GoTo Meeting has helped us streamline our communications and information sharing.
Moath A.
Operations Manager
Construction
"GoTo meeting smoothes the way for outside meetings."
July 5, 2025
It provided us with a reliable means to connect with external partners with none of the technical friction that can arise with other tools.
Kevin J.
Operations Project Coordinator
Environmental Services
"GoTo Meeting is the secret to streamline team meetings."
June 30, 2025
We have been using GoTo Meeting to facilitate our team meetings and our experience with it has been very recommendable. GoTo Meeting makes it easy for us to organize and attend our team meetings and with its excellent features, we are able to hold out team discussions smoothly. GoTo Meeting has made it possible for us to share updates and information which help keep everyone in the team updated.
Christie S.
Meetings Director
Civic & Social Organization
"When GoTo is your app you get going"
June 19, 2025
My over all experience is good. With anything there are always mishaps. It’s a easy enough platform to use
Kuppam P.
Business Analyst
Information Technology and Services
"a success for calls to family."
June 17, 2025
With steady connections for large groups, goto meets the video beats of the meeting for family video chats with Whatsapp. Here is our computerized family tree.


