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Meta for Business Logo Meta for Business Software Review 2026: Features, Integrations, Pros & Cons

page author 1page author 2Last updated on December 15, 2025

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

What is Meta for Business?

Social media marketing solution that helps businesses create personalized marketing plans based on targeted audience and budget.

What is Meta for Business used for?

Overall rating

Based on 2,372 user reviews

Reviews sentiment

User avatar 1
User avatar 2
User avatar 3

Positive

88%

Neutral

9%

Negative

2%

Pros & cons

Expansive social networking

Centralized family interactions

Inconsistent content control

Frequent technical disruptions

Contact vendor
for pricing

Free trial
not available

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Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

Meta for Business

4.4 (2,372)
Meta for Business
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$20
Per User, Per Month
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Ease Of Use
4.4 (2,303)
4.3 (5,095)
Value For Money
4.4 (1,657)
4.2 (3,549)
Customer Service
3.7 (1,692)
4.4 (3,577)

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User Rating

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of reviewers

rated it above 4 stars

Who uses Meta for Business?

Based on Capterra reviews from the past 2 years

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Pros and Cons

Expansive social networking
96% positive reviews out of 200

Most reviewers appreciate connecting with others, facilitating new relationships, professional networking, and community engagement.

Fabian Anuagasi
Fabian A
Civil Engineer, 11 - 50 employees.

"Allowing you connect and meet friends all around the world, i just one click"

Inconsistent content control
93% negative reviews out of 215

Most users report content moderation is unreliable, with uneven enforcement, exposure to harmful posts, and frequent misinformation.

Cynthia Maggard
Cynthia M
Community Manager, 2 - 10 employees.

"You might have a good outcome with a campaign, or you might get lost and your message is only seen by bots and trolls, and you end up with a mailbox full of porn ads."

Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Social Promotion
4.4 (578)

58.65% of 578 reviewers that rated this feature as important or highly important

With Meta for Business, you promote posts and ads across Facebook, Instagram, and WhatsApp, reaching targeted audiences and boosting visibility. Reviewers appreciate budget controls and influencer collaborations, but some note higher costs and less precise targeting than other platforms.

Multi-Account Management
4.3 (465)

55.05% of 465 reviewers that rated this feature as important or highly important

Meta for Business allows you to manage Facebook, Instagram, and WhatsApp accounts from one dashboard, streamlining workflow. Reviewers value easy switching, role assignment, and time savings, though some mention setup complexity and notification overload.

Automated Publishing
4.4 (444)

50.90% of 444 reviewers that rated this feature as important or highly important

Automated publishing helps you set posts to go live at optimal times, even when offline. Reviewers find it valuable for time management and campaign consistency, but some mention occasional issues with flagged content and limitations in scheduling far ahead.

Post Scheduling
4.5 (414)

58.70% of 414 reviewers that rated this feature as important or highly important

You can schedule posts for Facebook and Instagram, saving time and improving content consistency. Reviewers value the flexibility to plan ahead, target peak times, and manage multiple posts, though some mention limits on how far in advance posts can be scheduled.

Real-Time Chat
4.5 (367)

53.68% of 367 reviewers that rated this feature as important or highly important

Meta for Business lets you communicate instantly with customers on Facebook, Instagram, and WhatsApp, helping build trust and personal relationships. Reviewers appreciate file sharing, read receipts, and online status indicators, but some mention missed notifications and message filtering issues.

Meta for Business 23 features

Continuous profile-based stream of news and activity
Application programming interface that allows for integration with other systems/databases
Automated publishing helps you set posts to go live at optimal times, even when offline. Reviewers find it valuable for time management and campaign consistency, but some mention occasional issues with flagged content and limitations in scheduling far ahead.
Track and interpret campaign performance metrics
Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
Communicate using direct chat or messages within the system
Centralized repository to store content and assets
Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
Store, manage, and track all electronic documents in a centralized location
Organize and edit a group of people's policy and members
Store and manage images
Ability to chat online in real time
Collection of images, videos and other digital content that can be used
Observe and track the demand, usage, progress or quality of a system, product, or user
Meta for Business allows you to manage Facebook, Instagram, and WhatsApp accounts from one dashboard, streamlining workflow. Reviewers value easy switching, role assignment, and time savings, though some mention setup complexity and notification overload.
Manage multiple campaigns in one system
You can schedule posts for Facebook and Instagram, saving time and improving content consistency. Reviewers value the flexibility to plan ahead, target peak times, and manage multiple posts, though some mention limits on how far in advance posts can be scheduled.
Meta for Business lets you communicate instantly with customers on Facebook, Instagram, and WhatsApp, helping build trust and personal relationships. Reviewers appreciate file sharing, read receipts, and online status indicators, but some mention missed notifications and message filtering issues.
View and track pertinent metrics
Track activity on sites such as Facebook, Twitter, Instagram, etc.
With Meta for Business, you promote posts and ads across Facebook, Instagram, and WhatsApp, reaching targeted audiences and boosting visibility. Reviewers appreciate budget controls and influencer collaborations, but some note higher costs and less precise targeting than other platforms.
Attach digital tags to documents and assets for identification, search, or monitoring purposes
Profiles of users providing basic information
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LogoFeatures
4.4 (2,281)

Pricing

Product logo
Value for money
4.4 (1657)

Starting price

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for pricing

Free trial
not available

Integrations

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Support, customer service and training options

Product logo
Customer Service
3.7 (1692)
Support
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Deployment
  • Web
  • Android
  • iPhone/iPad
Typical users
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Enterprises

User reviews

Overall rating

4.4

Based on 2,372 reviews

Filter by rating

Mentioned topic

Sorted by most recent

RZ

Renata Z.

Naturopathic doctor

Alternative Medicine

"Useful but unfortunately expensive"

5.0
Overall Rating
5.0
5.0
Ease of Use
5.0
5.0
Features
1.0
1.0
Customer Service
0.0
0.0
Likelihood to Recommend
7/10

January 19, 2026

Pros

I appreciate that it helps with social media management, gives me the blue checkmark on my social media profile, and allows cross posting between Instagram and Facebook

Cons

The cost feels expensive for the amount of features actually utilized with Meta for Business. If it wasn't for the blue checkmark, I would not pay for it

Review source
Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.
KA

Kelly A.

Author

Writing and Editing

"Facebook Meta ads are a nightmare. Buyer beware..."

1.0
Overall Rating
1.0
1.0
Ease of Use
1.0
1.0
Features
1.0
1.0
Customer Service
1.0
1.0
Likelihood to Recommend
0/10

December 21, 2025

I requested an ad for 7 days to spend max $2 a day; ad canceled after 5 days. I was charged $42. Then Facebook deleted my author page. BOA froze my credit card account and invalidated the card. Facebook's Meta is not responding to my request for a refund of $32. I will NEVER use Meta again. It was a horrible experience.

JK

James K.

Manager

Marketing and Advertising

"Great Social Media Management Platform"

5.0
Overall Rating
5.0
5.0
Ease of Use
5.0
5.0
Features
5.0
5.0
Customer Service
0.0
0.0
Likelihood to Recommend
9/10

October 1, 2025

KA

Kylee A.

Communications Director

Religious Institutions

"A One-Stop-Shop for Social Media Management"

5.0
Overall Rating
5.0
5.0
Ease of Use
5.0
5.0
Features
4.0
4.0
Customer Service
4.0
4.0
Likelihood to Recommend
9/10

August 3, 2025

It’s very helpfuk for social media management. It has improved in recent years to allow for everything to be done in one app (commenting, sharing, messaging etc.) rather than jumping back and forth between FB & IG

AU

Anonymous User

Administrator

Construction

"Rekinda Meta for Business"

5.0
Overall Rating
5.0
5.0
Ease of Use
4.0
4.0
Features
4.0
4.0
Customer Service
5.0
5.0
Likelihood to Recommend
10/10

July 17, 2025

Jaime M.

Jaime M.

Paid Media Senior

Marketing and Advertising

"Less and less control on our campaigns "

3.0
Overall Rating
3.0
3.0
Ease of Use
2.0
2.0
Features
4.0
4.0
Customer Service
1.0
1.0
Likelihood to Recommend
5/10

July 16, 2025

Like I said earlier. When I strated working with Facebook Ads 6 years ago, we had a lot of control of when, where, how and to who were showing our ads. Now everything has become automatic. Want to target an specific audience? The algorithm takes it as a recomendation. Want to target only Instagram and not all the other placements nobody cares about? Thats going to cost a lot more of CPM You prepare an ad with a lot of care? The algorithm is going to crop the creative, put some horrible music on top and say that doing this is going to improve the performance.

RH

Raylon H.

Director

Non-Profit Organization Management

"Meta - The Future of business connections"

5.0
Overall Rating
5.0
5.0
Ease of Use
5.0
5.0
Features
5.0
5.0
Customer Service
1.0
1.0
Likelihood to Recommend
10/10

July 14, 2025

Meta for business has been great for expanding our outreach in the community. We could not ask for a better suite of apps

Duncan C.

Duncan C.

Digital Solutions Lead

Marketing and Advertising

"Meta for business, is the business "

4.0
Overall Rating
4.0
4.0
Ease of Use
5.0
5.0
Features
4.0
4.0
Customer Service
1.0
1.0
Likelihood to Recommend
8/10

July 13, 2025

Overall, Meta for business is a valuble channel and tool to help me understand my brand and to control my marketing efforts

DP

Daniel P.

Marketing Manager

Marketing and Advertising

"Meta for Business will help you advertise wisely"

5.0
Overall Rating
5.0
5.0
Ease of Use
5.0
5.0
Features
5.0
5.0
Customer Service
5.0
5.0
Likelihood to Recommend
9/10

July 5, 2025

Overall the experience is great. Just a little use of the platform will allow you to become accustomed to it and use it efficiently.

RC

Regina C.

Real Estate Agent

Real Estate

"Wonderful Marketing tool "

5.0
Overall Rating
5.0
5.0
Ease of Use
5.0
5.0
Features
5.0
5.0
Customer Service
4.0
4.0
Likelihood to Recommend
8/10

July 1, 2025

Overall the experience is good because it’s so much to learn about running your business and it helps you make money.