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Make Reviews & Product Details

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Wiktor S.

CEO

Small-Business (50 or fewer emp.)

1/27/2025

"Powerful Automation Tool for Professionals"

4.5/5

What do you like best about Make?

Make.com is a fantastic platform for building automations and no-code solutions. In our company, we often use it for creating prototypes of solutions that we later implement in native programming languages. The number of features it offers is astonishing—significantly more than most competitors. It's a dream tool for developers, as it allows deep customization and flexibility.

On top of that, Make is much more cost-effective compared to similar tools on the market, making it an attractive option for businesses of all sizes. Their support team is also excellent—responsive, knowledgeable, and genuinely helpful. For someone with a medium level of technical knowledge, the platform is very usable, but it truly shines when used by professionals with IT or programming experience. Review collected by and hosted on G2.com.

What do you dislike about Make?

While Make has a lot of advantages, it does have a steeper learning curve compared to competitors, which could discourage beginners or non-technical users. Additionally, the AI for auto-generating automation workflows is not as advanced or intuitive as what some competitors provide. It's clear that this platform is geared more toward professional users rather than complete novices, which might limit its accessibility for broader audiences. Review collected by and hosted on G2.com.

What problems is Make solving and how is that benefiting you?

Make is helping us automate complex workflows and streamline our business processes without requiring extensive coding. We use it to quickly build prototypes for solutions that can later be developed in native programming languages. This allows us to test ideas and iterate faster, saving time and resources.

By providing a vast range of integrations and customization options, Make enables us to connect multiple tools and systems seamlessly, which improves overall efficiency and reduces manual work. It's a perfect tool for professionals looking to create robust automations while maintaining flexibility and scalability in their solutions. Review collected by and hosted on G2.com.

Make Product Details

Make allows you to visually create, build, and automate workflows. Use the playful drag-and-drop interface to connect apps in a few clicks, and build limitless workflows called scenarios. Set your scenarios to run instantly or per schedule, or watch the scenario run in real time whenever you need.

Seller

Integromat by Celonis

Discussions

Make Community

Languages Supported

English

Product Description

Make is a visual platform for anyone to design, build, and automate anything—from tasks and workflows to apps and systems—without coding. Whether you’re integrating sales and marketing tools, automating a customer journey, improving business operations, or building a custom back-end system—creating on Make is powerful, intuitive, and playful.

Overview by

Ondřej Gazda (Co-founder & CEO at Integromat)

Make Integrations

(36)

Integration information sourced from real user reviews.

Make Media

Build visually with zero coding experience

Automate repetitive tasks and move data between your apps and tools

From simple automations to complex solutions. Build like a developer using decision based logic and flow control.

Connect all your apps. Fast and easy. Choose from +1000 ready-made app integrations or connect to any online app with our powerful no-code tools.

Get inspired by thousands of free ready-made workflow templates.

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Emre D.

Digital Marketing Manager

Mid-Market (51-1000 emp.)

7/2/2025

"Great potential, but support issues break the trust"

1.5/5

What do you like best about Make?

Make offers a flexible and powerful platform for building automations and integrating tools across our stack. Its visual builder makes complex logic easy to follow, and the wide range of app integrations enables us to scale workflows quickly without heavy development. Review collected by and hosted on G2.com.

What do you dislike about Make?

While the product is technically strong, the customer support experience was disappointing. After a scenario unexpectedly consumed our entire startup plan quota in two days, our requests for help were largely ignored. Follow-ups went unanswered, and the only reply we received was a technical explanation with no resolution or support. Review collected by and hosted on G2.com.

Jose A. C.

Human Resource Manager

Small-Business (50 or fewer emp.)

7/31/2025

"So many integrations!"

3.5/5

What do you like best about Make?

For me is the ease of use (I'm not a coder), number of features, and how easy it is to integrate with our other platforms. The most useful is our Monday.com and SignNow integration that automates document creation and sending for signatures. Review collected by and hosted on G2.com.

What do you dislike about Make?

It can become confusing when trying to setup the scenarios properly. Clicking on one wrong setting can change the entire outcome of a scenario. Review collected by and hosted on G2.com.

Ryan H.

Product Training Manager

Computer Software

Mid-Market (51-1000 emp.)

7/22/2025

"Multifaceted Low Code Tool"

5/5

What do you like best about Make?

Make is super easy to use, even for automation rookies. When I started using it, I had only dabbled in basic automation, and now I feel like a pro! Their HelpCenter is great, and Make Academy equips you to automate and integrate whatever you want. Review collected by and hosted on G2.com.

What do you dislike about Make?

The only thing I have had issues with isn't actually Make, the Google Module has a limit of how many actions can be performed per second, which means I have to put in sleeps. This seems to be a Google limitation, not Make Review collected by and hosted on G2.com.

Luca P.

✅ CTO - Growth Marketer full stack #MarTech | ⚡️ SaaS Advisor

Marketing and Advertising

Small-Business (50 or fewer emp.)

7/4/2025

"Automation platform, but generic and costly for advanced use"

2.5/5

What do you like best about Make?

What I find technically notable:

• Scenario-based automation: The platform enables the creation of multi-step, branched automations using a visual drag-and-drop editor. This structure handles data transformation, aggregation, and conditional logic efficiently.

• Extensive app library: Make provides a broad catalog of pre-built integrations, from mainstream SaaS apps to niche services. This coverage simplifies connecting disparate systems without custom development.

• Advanced modules: Features like routers, iterators, error handlers, and data stores facilitate sophisticated workflow logic and exception management, supporting both simple and highly complex automations.

• Real-time execution logs: Detailed logs and scenario histories allow for granular troubleshooting and monitoring, which is essential for maintaining reliability in production workflows.

• API and webhook support: Direct integration with APIs and webhooks supports both inbound and outbound connectivity, making it suitable for custom and legacy systems.

• Team collaboration: Higher-tier plans offer shared workspaces and collaboration features for managing automations across teams. Review collected by and hosted on G2.com.

What do you dislike about Make?

Pricing model complexity: The cost structure is based on “operations,” not completed tasks. Each individual action (such as reading, writing, or transforming data) counts as an operation, which can cause usage to spike unexpectedly. In practice, this can result in much higher costs than anticipated, especially for scenarios with multiple steps or loops. Compared to competitors that price per task, Make’s model can lead to 44x to 100x more operations consumed, making it expensive for heavy or complex automation needs. Review collected by and hosted on G2.com.

What problems is Make solving and how is that benefiting you?

In my experience, Make has enabled the automation of repetitive, cross-platform business processes without requiring custom code or developer resources. This includes:

• Integrating data flows between CRM, marketing, and support platforms to eliminate manual exports and imports.

• Automating multi-step tasks, such as lead routing, notification triggers, and document processing, which previously required manual intervention.

• Rapidly prototyping and iterating on workflow logic before committing to custom development, reducing time-to-value for new process automations.

• Centralizing workflow management, making it easier to audit, update, and troubleshoot integrations from a single dashboard.

However, while Make effectively covers standard automation scenarios, its mass-market focus and operation-based pricing make it less suitable for organizations with highly specialized needs or those running large-scale, complex workflows. The risk of escalating costs and the lack of industry-specific features are real considerations for advanced users. For straightforward, cross-app automations, it performs reliably, but for anything requiring deep customization or predictable scaling, I find the platform’s generic approach and cost structure limiting. Review collected by and hosted on G2.com.

Mark M.

Head Western Trainer

Small-Business (50 or fewer emp.)

7/30/2025

"No-Code Automation Workflows Are Simple With Make"

5/5

What do you like best about Make?

The number of example integrations and templates for common integrations really helps make altering an integration easy enough for even a rookie with Make. Review collected by and hosted on G2.com.

What do you dislike about Make?

Not every app has an integration already set up, it would be great if the service made a tool to integrate any web property or software. Review collected by and hosted on G2.com.

Hector C.

Principal/Creative Director

Small-Business (50 or fewer emp.)

7/31/2025

"Best automation for the price"

5/5

What do you like best about Make?

Powerful automations at realistic prices. I like Zapier but it’s just cost-prohibitive on smaller projects. Make gives me what I need without spending a boatload to do it. Review collected by and hosted on G2.com.

What do you dislike about Make?

They need more integration partners. Zapier is an industry standard. I hope Make achieves an equal level of consideration in the years ahead. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts

Small-Business (50 or fewer emp.)

7/30/2025

"Great tool for no-coders to automate tasks for ecommerce and solopreneurs"

4.5/5

What do you like best about Make?

Make has been a game-changer for me as a solo business owner. The interface is super intuitive, and it’s actually kind of fun building out automations once you get the hang of it. I’ve used it to automate order notifications, manage customer data, and even streamline some social media workflows. It’s powerful but doesn’t feel overwhelming like some other tools. Love how visual it is—makes the process way less intimidating for non-tech folks. Review collected by and hosted on G2.com.

What do you dislike about Make?

The pricing can be a bit steep if you’re running a lot of scenarios or processing large volumes. Compared to something like n8n, it’s definitely a bit more expensive. But to be honest, I still stick with Make because it’s way easier to use and saves me hours. Review collected by and hosted on G2.com.

What problems is Make solving and how is that benefiting you?

Make helps me automate all the repetitive tasks that used to eat up my time—like syncing data between Shopify and Airtable, sending email updates, or managing customer info across platforms. As a solopreneur, I don’t have a team, so having these workflows run automatically lets me focus on creative and strategic work instead of manual busywork. It’s like having a silent assistant working behind the scenes 24/7. Total lifesaver. Review collected by and hosted on G2.com.

Andrea G.

CEO

Marketing and Advertising

Small-Business (50 or fewer emp.)

7/8/2025

"Make is the best no code automation app - super easy to use"

5/5

What do you like best about Make?

- It's very easy to use

- Smooth UX and interface

- Limited training required to adopt

- I have workflows running daily

- Easy to work with many integrations and apps

- Relatively easy to implement across your workflows Review collected by and hosted on G2.com.

What do you dislike about Make?

Wish there was a library with training available to take care of basic workflows. Most of what I learned was through influencers. Review collected by and hosted on G2.com.

Verified User in Retail

Small-Business (50 or fewer emp.)

6/20/2025

"Automation made easy with a simple to use platform, drag and drop modules - user friendly"

4.5/5

What do you like best about Make?

It is the easiest platform to use when it comes to create automations for your business and save time, money as well as get more efficient. The module drag and drop makes it easy and even fun to build automations. Review collected by and hosted on G2.com.

What do you dislike about Make?

The errors are sometimes hard to understand, even with the AI feature available sometimes I just get stuck on a very simple connection that only writing the error in simple English and not giving me some codes would help. Review collected by and hosted on G2.com.