What is sentiment analysis, anyway?
Sentiment analysis, quite simply, answers the question "what category of feelings are present in this content?" The Microsoft Power Platform's sentiment analysis model can examine a piece of content and return one of the following four sentiments:
- Positive
- Negative
- Neutral
- Mixed
When processing text, the sentiment analysis AI model returns a sentiment value for each sentence as well as the content as a whole. In addition to the sentiment value, sentiment analysis also provides confidence scoring, indicating how confident the model is in its evaluation, on a scale of 0 to 1, where 0 represents less confidence and 1 represents more confidence. Sentiment analysis does have its limitations, however—for example, if the content has incorrect or improper word usage—that may influence the ratings.This chapter's scenario-based exercise is based around a fictional...