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Business Environment of Reliance Communication .

Reliance Communications Ltd. (RCOM) is an Indian broadband and telecommunications company headquartered in Navi Mumbai, India. It is the world's 15th largest mobile phone operator and was established in 2004 as a subsidiary of the Reliance Group. RCOM has over 150 million subscribers, making it India's 2nd largest telecom operator, though it has recently lost over 13% of its mobile customers.

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2K views25 pages

Business Environment of Reliance Communication .

Reliance Communications Ltd. (RCOM) is an Indian broadband and telecommunications company headquartered in Navi Mumbai, India. It is the world's 15th largest mobile phone operator and was established in 2004 as a subsidiary of the Reliance Group. RCOM has over 150 million subscribers, making it India's 2nd largest telecom operator, though it has recently lost over 13% of its mobile customers.

Uploaded by

Vidhi Paresh Shah
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PPTX, PDF, TXT or read online on Scribd
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Reliance Communications Ltd.

(RCOM) is an

Indian broadband and telecommunications company headquartered in NAVI MUMBAI, India.


RCOM is the world's 15th largest mobile phone

operator .
Established on 2004, a subsidiary of the Reliance

Group.

By 2015, be amongst the

exceeding Customer top 3 most valued expectations with a Indian companies, segmented approach providing Information, Establishing, re-engineering Communication and automating Processes to & Entertainment services, make them and being the customer centric, efficient industry benchmark in and effective Customer Experience, Incessant offering Employee of Products and Services Centricity and Innovation.
Providing a Network

Meeting and

experience that is best in the industry

Environment

POLITICAL
ECONOMICAL INTERNATIONAL SOCIAL TECHNOLOGY

Government type and stability Freedom of press, rule of law and levels of bureaucracy and

corruption

Regulation and de-regulation trends Social and employment legislation Tax policy, and trade and tariff controls Environmental and consumer-protection legislation Likely changes in the political environment

Stage of business cycle

Current and project economic growth, inflation and interest rates


Unemployment and labour supply Labour costs Levels of disposable income and income distribution Impact of globalization Likely impact of technological or other change on the economy Likely changes in the economic environment

Reliance Global Call is a premium international calling

service offering calls to over 200 countries across the globe from USA, Canada, UK, Australia, New Zealand, HongKong, Singapore, Austria, Belgium, Ireland , France, Netherlands, Spain & India. Connecting over 2.5 million happy customers to their friends, family and associates across the globe; Reliance Global Call offers unmatched voice clarity at extremely attractive rates.

Education Reliance Dhirubhai Ambani Protsaham Scheme Mumbai Indians Education for All Initiative Community Health Care Drishti The Primary Health Centre (PHC)

Dhirubhai Ambani Hospital at Lodhivali .


Environment initiatives for the community Reliance Rural Development Trust

Heritage Conservation
Supporting Indian Culture Reliance Foundation

Reliance Communication had a ties up with Atom

Technology- 2009 Reliance subscribers will now be able to purchase insurance services, 1. DTH recharges, 2. Movie tickets, 3. Books & periodicals, 4. Consumer goods, 5. Holiday packages as well as Bus & Train tickets using their Reliance Mobile connection, these services will also be available on R-world for all GSM customers

DATA CARD - Flexible

telecommunications card programs allow you to capitalize on new opportunities and accommodate emerging form factors and applications while minimizing cost-per-card . USB MODEM - The new USB Modem makes on-site modem configuration even simpler.
The Reliance 3G Tab

TASK ENVIRONMENT

STRATEGIC PARTNER CUSTOMERS SUPPLIERS COMPETITORS REGULATORS

Reliance Infrastructure

Reliance Capital
Reliance Mutual Fund Reliance Power Reliance Natural Recourses

Reliance Communications clientele includes over 2100 Indian and multinational corporations and over 800 global , regional and domestic carriers

Has about 150 million subscribers and is India's 2nd largest telecom operator . Recently Reliance Communication has lost over 13% of its mobile customers i.e. about 20.5 million customers

Year Janu Febr Marc April May June July Augu Sept Octo Nove Dece ary uary h st emb ber mbe mbe er r r 2008 8.77 8.53 10.16 8.21 8.62 8.94 9.22 9.16 10.07 10.42 10.35 10.81

2009 15.41 13.82 15.64

11.9

11.58 12.04 14.38 15.08 14.98 16.67 17.65 19.10

2010 19.90 18.76 20.59 16.9

16.31 17.98 16.92 18.18

17.1 18.98 22.88 22.62

2011 18.99 20.20 20.21 15.34 13.35 11.41 6.67

7.34 7.90 7.79

2.97 9.47

2012 9.88 7.44 8.00

1.85

8.35

Availability of suppliers for the IT infrastructure is very

few and the suppliers they have , have a integrated network who follow a set of pricing policy for quoting high rate which makes Reliance Mobile pay high by suppliers concentration.

Bharti Airtel

Idea Cellular
Tata Communication MNTL (Mahanagar Telephone Nigam

Limited) Vodafone Loop Mobile

1. Department of Telecom (DoT)

2. Telecom Regulatory Authority of India (TRAI)


3. Telecom Disputes settlement & Appellate

Tribunal (TDSAT) Operators Association of India (COAI) Association of Unified Telecom Service Providers of India (AUSPI).

INTERNAL ENVIRONMENT

OWNERS
BOARD OF DIRECTORS EMPLOYEES INFRASTRUCTURE

Anil D. Ambani Regarded as one of the foremost corporate

leaders of contemporary India, Shri Anil D Ambani, 53, is the chairman of all listed companies of the Reliance Group, namely, Reliance Communications, Reliance Capital, Reliance Energy and Reliance Natural Resources limited.

He is also Chairman of the Board of Governors of Dhirubhai Ambani Institute of Information and Communication Technology, Gandhi Nagar, Gujarat. Till recently, he also held the post of Vice Chairman and Managing Director of Reliance Industries Limited (RIL), Indias largest private sector enterprise. Anil D Ambani joined Reliance in 1983 as CoChief Executive Officer, and has been centrally involved in every aspect of the company's management.

NAME Anil Dhirubhai Ambani Anil Dhirubhai Ambani A K Purwar S P Talwar Deepak Shourie J Ramachandran Prakash Shenoy Prakash Shenoy

DESIGNATION CEO CHAIRMAN DIRECTOR DIRECTOR DIRECTOR DIRECTOR MANAGER SECRETARY

As on February, 2011,Rcoms

wireless towers portfolio comprised of 45,443 towers which has a presence in all 23 telecom circles in the country. CDMA, GSM 900, GSM 1800, 3G and BWA networks Reliance Communications owns and operates the nextgeneration IP-enabled connectivity infrastructure,[2] comprising over 190,000 kilometers of fiber optic cable systems in India, USA, Europe, Middle East and the Asia Pacific region.

NAME 1) ANMOL GARODIA

ROLL NO. 12

2) NARENDRA KANUGO
3) KUNAL KAPOOR 4) ANGAD MAKOL 5) NISHANT MATTA 6) VIDHI SHAH

25
27 33 34 52

Wikipedia.com Rcom.co.in

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