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QC Tools

The document compares old and new quality control tools, discussing that old tools use numerical data collected after defining a problem to take an analytical approach, while new tools use verbal data collected before defining a problem to take a management approach. It then discusses Pareto charts, explaining what they are, why teams should use them, and when they should be used. Finally, it discusses affinity diagrams, explaining what they are, why teams should use the affinity process, when to use them, and when not to use the process, as well as laying out the 5 steps for creating an affinity diagram.

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Blessy Kamala
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35 views12 pages

QC Tools

The document compares old and new quality control tools, discussing that old tools use numerical data collected after defining a problem to take an analytical approach, while new tools use verbal data collected before defining a problem to take a management approach. It then discusses Pareto charts, explaining what they are, why teams should use them, and when they should be used. Finally, it discusses affinity diagrams, explaining what they are, why teams should use the affinity process, when to use them, and when not to use the process, as well as laying out the 5 steps for creating an affinity diagram.

Uploaded by

Blessy Kamala
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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By

Kamala.V(214211032)

Numerical data
Define problem after
collecting the
numerical data
Analytical approach

OLD QC TOOLS

Verbal data
Define problem before
collecting the
numerical data
Management approach

NEW QC TOOLS

WHAT IS PARETO CHART?

WHY SHOULD TEAMS USE PARETO CHARTS?

WHEN SHOULD WE USE A PARETO CHART?

What is affinity diagram?


Why should teams use the Affinity process?
When to Use an Affinity Diagram?
When shouldn't we use the Affinity process?

Step 1 - Generate ideas


Step 2 - Display ideas
Step 3 - Sort ideas into
groups
Step 4 - Create header
cards
Step 5 - Draw finished
diagram

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