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Book Selling Process BPMN

This document outlines the online books selling process, which includes a customer requesting books, the sales team recording the order and checking stock, manufacturing books if needed, delivering books to the customer once payment is confirmed, and acknowledging receipt of delivery. If items are unavailable, the customer is sent a list of available books to choose from.

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ar_frank
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338 views

Book Selling Process BPMN

This document outlines the online books selling process, which includes a customer requesting books, the sales team recording the order and checking stock, manufacturing books if needed, delivering books to the customer once payment is confirmed, and acknowledging receipt of delivery. If items are unavailable, the customer is sent a list of available books to choose from.

Uploaded by

ar_frank
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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Customer

Request
for Books

All items
available
Sales
Online Books Selling Process

Record Order

Check
Stock

One or
Deliver

more item
unavailabl
e

Send book Deliver the


name list books
Manufacture
Books
Confirm
Received
Payment

Change Issue Issue the invoice

Confirm
Receipt

Separate books of Deliver books to


Confirm Delivery
the request customer
Acknowled
ge Receipt

Confirm Delivery

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