The Role of Administration in Organisations
The Role of Administration in Organisations
Administration involves the efficient organisation of people, information and other resources to
help achieve organisational objectives (instam.org, 2019). Administration helps to ensure
organisations run smoothly, it is a key component in any business which helps to define clear
goals and objectives provided through policies and procedures. Every department within an
organisation entails features of administration, from the HR department to the sales department.
Planning, organising, direction and control are important features or activities of administration.
Planning entails suggestions of procedures to follow and objectives to achieve them. Rules and
procedures help achieve company objectives and assistance in ways to help get things done.
Organisation involves distributing tasks and resources amongst different departments or members
of an organisation, good organisation ensures that operating costs are reduced and ensures more
efficient use of companies resources. Administration practices help provide direction from the top
and bottom of an organisation. It is the administrator who makes the rules and regulations and
applies them to an organisation. Administration ensures control of operations and procedures by
developing policies and procedures, it assists managers in making decisions, and helps provide
accountability to the manager when following these.
Administration thus acts as a link between an organisations various departments. The main job
responsibility of an administrator is to ensure the efficient performance of all departments. The
main function of administration is the formation of plans, policies and procedures by setting up
goals and objectives and enforcing rules and regulations (Surbhi, 2018).
Administration can be concerned with employee services like accommodation, travel,
communication devices, transportation for company activities, kitchen food supplies etc. Overall,
administration has a strategic importance in every organisation from developing policies and
procedures to ensuring the day to day activities run smoothly.
Evaluate the relationship between administration practices and the
organisations policies and culture
The main function of administration is the formation of plans, policies and procedures, setting up
goals and objectives and enforcing rules and regulations etc (Surbhi, 2018). Administration
policies and procedures set out guidelines for organisations, policies and procedures provide a
roadmap for day-to-day operations and tasks. By developing policies and procedures such as
attendance rules, dress code, the code of conduct-defining and addressing what constitutes
acceptable behaviour. Administration practices help develop policies and procedures that define
the why’s and how’s of accomplishing day to day tasks that communicate an organisations culture,
values and philosophy and set paramaters for decision making (onpointob.com). Administration
practices thus contribute to an organisations overall culture. Culture can be defined as “the
unwritten rules and behaviours” that guides the behaviour of all employees within an organisation.
Culture is expressed through the behaviours, values, beliefs of all employees. Culture norms define
what is encouraged, discouraged, accepted or rejected within a group. Administration involves
developing employee handbooks, that provide detailed information regarding an organisations
overall values, mission, policies and expectations. The rules and conduct expected by employees
to include policies on harassment, anti-bullying and other forms of disciplinary procedures,
grievance procedures, health and safety, and GDPR related issues. The employee handbook also
defines the contractual obligations and.
It is important that administration practices in any organisation follow the “General Data
Protection Regulation” (GDPR). Administrators must ensure that they are compliant with how
they store and manage employee data. Organisations that collect or use personal data are known as
data controllers (find reference). Administrators must ensure that employees are made aware of
how their data is stored and processed. Administrators must ensure that there is data protection
principles within the workplace culture (https://www.hrreview.co.uk/analysis/impact-will-gdpr-
employers/105990). information security, compliance and legal teams can work together in
devising procedures and training programmes then an organisation will be in a much stronger
position when it comes to complying with its data protection obligation *same link as above).
(Clarke, 2017).