Course Outline - Corporate Performance and Planning
Course Outline - Corporate Performance and Planning
5. Organizational Leadership
a) Expectations from the leaders
b) Creation of organization culture focused on creating value
for the customers
c) Translation of the vision and mission into day to day
activities
d) Different types of leadership styles
e) Management by fact and with a knowledge of variation
6. Job & Individual Performance Measures & Management
a) Problems with performance appraisal
b) Focus groups
c) The performance profile
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d) Performance management cycle
e) Guidelines for constructive appraisal of performance
7. Project Management
a) Characteristics of project
b) Selection of projects
c) Project proposal
d) Components of effective project proposal
e) Characteristics of clear project goals and objectives
f) Components of an effective project plan
g) Scheduling of projects
h) Project control
8. The Corporate (Or Balanced) Scoreboard
a) Scoreboard perspective
b) Leading and lagging measures
c) Developing corporate scoreboard
9. ISO (International Standards Organization)
a) Why ISO
b) Benefits of ISO for organization, for employees, and for the
customers
c) ISO purpose - globally
d) ISO 9000 Standards
e) Eight quality management principles
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