MGT3120 Spring 2019 Syllabus 1
MGT3120 Spring 2019 Syllabus 1
COURSE SYLLABUS
Course Description
Course Overview
The objectives of this course include preparing potential managers, and enhancing
the skills of existing managers, to deal with the changing demands of organizations
in global environments. The emphasis will be on the management process and the
roles and challenges of managers in managing a culturally diverse workforce,
increasing ethical awareness and social responsiveness, developing commitments to
quality and productivity, and developing decision-making and interpersonal team
building skills.
Organizations are the way work gets organized, coordinated, and accomplished.
Knowing how organizations work and how to work within them are perhaps the
most powerful tools you have to be successful and competitive with others in a
real-world environment. In addition to mastering the core course materials, the goal
is to increase your self-awareness and foster critical skills in order to help you plan
your career in management (through self-assessments and developmental
exercises), as well as to increase your ability to analyze, solve, and communicate
your solutions to practical problems managers may face on the job (through
assignments and in-class exercises).
Required Texts
Other Readings
None
Suggested Readings/Texts
Suggested Materials
Course Structure
Each week there will be readings from the text and/or articles/cases. There will be
short power point presentation and/or audio/video lecture introducing the learning
objectives, the readings/resources, and the activities/assignments that are due. I
may also provide some audio/video presentations on topics that are important, but
have not been discussed well in the book.
Online sessions will be a blend of self-paced and group activities using McGraw-
Hill Connect. Activities may consist of any/all of the following: interactive
assignments, cases (written and/or video), chat, blogs, discussion forums, email,
journaling, blogging, wikis, and web posting. There will be a short quiz based on
the readings, which will help you review the content.
Connect Access
This course will have material delivered partially online through a course
management system name McGraw-Hill Connect® Management.
Technical Assistance
If you need technical assistance at any time during the course or to report a problem with
McGraw-Hill Connect® Management you can:
The objective of this course is for each student to be able to know, comprehend,
apply, analyze, synthesize and evaluate the basic fundamentals of managing
organizations. Students will complete specific activities, as identified in the
syllabus, related to each of the four functions of management: planning,
organizing, leading, and controlling.
By the time that students have completed this course, students will be able to:
Important note: Some of the chapters may extend past the date assigned.
1 1/28 Mon
Preparation:
Reading(s):
Syllabus
Chapter 1: The Exceptional Manager: What You Do, How You Do
It – (SB)
Evaluation:
• Pre-Class Quiz 1: Chapter 1
Preparation:
Reading(s):
Chapter 2: Management Theory: Essential Background for the
Successful Manager – (SB)
Evaluation:
Pre-Class Quiz 2: Chapter 2
2 02/06 Wed
Group Discussion: Are CEO’s Overpaid?
3 02/11 Mon Preparation:
Reading(s):
Chapter 3: The Manager’s Changing Work Environment &
Ethical Responsibilities: Doing the Right Thing – (SB)
Activities Connect:
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Evaluation:
Pre-Class Quiz 3: Chapter 3
Preparation:
Reading(s):
Chapter 3: The Manager’s Changing Work Environment &
Ethical Responsibilities: Doing the Right Thing – (SB)
Evaluation:
Pre-Class Quiz 3: Chapter 3
4 02/18 Mon NO CLASSES SCHEDULED
4 02/20 Wed Class Exercise
Preparation:
Reading(s):
Chapter 4: Global Management: Managing across Borders –
(SB)
Activities Connect:
5 02/25 Mon
Five Ways of Expanding Internationally – (CD)
The Successful International Manager - (CD)
Assessing Your Global Manager Potential - (SA)
Evaluation:
Pre-Class Quiz 4: Chapter 4
Preparation:
Reading(s):
Chapter 4: Global Management: Managing across Borders –
(SB)
Activities Connect:
5 02/27 Wed
Five Ways of Expanding Internationally – (CD)
The Successful International Manager - (CD)
Assessing Your Global Manager Potential - (SA)
Evaluation:
Pre-Class Quiz 4: Chapter 4
Evaluation:
6 03/04 Mon
Exam 1: Chapters 1, 2, 3, & 4
6 03/06 Wed Review exam and in class exercise
7 03/11 Mon Preparation:
Reading(s):
Chapter 5: Planning: The Foundation of Successful Management
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– (SB)
Activities Connect:
Levels of Management Planning – (CD)
SMART Goals - (CD)
Assessing Your Career Vision and Plan - (SA)
Evaluation:
Pre-Class Quiz 5: Chapter 5
Preparation:
Reading(s):
Chapter 7: Individual & Group Decision Making: How Managers
Make Things Happen – (SB)
Evaluation:
Pre-Class Quiz 7: Chapter 7
Preparation:
Reading(s):
Chapter 8: Organizational Culture, Structure, & Design: Building
Blocks of the Organization – (SB)
Activities Connect:
8 03/18 Mon Four Types of Organizational Culture - (CD)
Organizational Design – Traditional Structures - (CD)
Assessing Your Preferred Type of Organizational Culture - (SA)
Evaluation:
Pre-Class Quiz 8: Chapter 8
Preparation:
Reading(s):
Chapter 8: Organizational Culture, Structure, & Design: Building
Blocks of the Organization – (SB)
Activities Connect:
8 03/20 Wed Four Types of Organizational Culture - (CD)
Organizational Design – Traditional Structures - (CD)
Assessing Your Preferred Type of Organizational Culture - (SA)
Evaluation:
Pre-Class Quiz 8: Chapter 8
Activities Connect:
Four Kinds of Workplace Agreements – (CD)
Employee Protection Laws – (CD)
Assessing the Quality of HR Practices - (SA)
Evaluation:
Pre-Class Quiz 9: Chapter 9
Preparation:
Reading(s):
Chapter 9: Human Resource Management: Getting the Right
People for Managerial Success– (SB)
Activities Connect:
9 03/27 Wed Four Kinds of Workplace Agreements – (CD)
Employee Protection Laws – (CD)
Assessing the Quality of HR Practices - (SA)
Evaluation:
Pre-Class Quiz 9: Chapter 9
Preparation:
Reading(s):
Chapter 10: Organizational Change & Innovation: Lifelong
Challenges for the Exceptional Manager – (SB)
Activities Connect:
10 04/01 Mon Forces for Change - (CD)
Seeds of Innovation - (CD)
Assessing Your Attitude Toward Change at Work - (SA)
Evaluation:
Pre-Class Quiz 10: Chapter 10
Evaluation:
10 04/03 Wed
Exam 2: Chapters 5,7, 8, 9, & 10
11 04/08 Mon Review exam and in class exercise
11 04/10 Wed Preparation:
Reading(s):
Chapter 11: Managing Individual Differences & Behavior:
Supervising People as People – (SB)
Activities Connect:
Big 5 Personality Traits – (CD)
Core Self-Evaluations – (CD)
The New Diversified Workforce - (CD)
Where Do You Stand on the Big Five Dimensions of Personality?
- (SA)
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Evaluation:
Pre-Class Quiz 11: Chapter 11
Preparation:
Reading(s):
Chapter 12: Motivating Employees: Achieving Superior
Performance in the Workplace– (SB)
Activities Connect:
12 04/15 Mon Expectancy Theory – (CD)
Maslow’s Hierarchy of Needs – (CD)
Equity Theory – (CD)
Assessing Your Acquired Needs - (SA)
Evaluation:
Pre-Class Quiz 12: Chapter 12
Preparation:
Reading(s):
Chapter 12: Motivating Employees: Achieving Superior
Performance in the Workplace– (SB)
Chapter 13: Groups & Teams: Increasing Cooperation, Reducing
Conflict – (SB)
Activities Connect:
Expectancy Theory – (CD)
Maslow’s Hierarchy of Needs – (CD)
12 04/17 Wed Equity Theory – (CD)
Assessing Your Acquired Needs - (SA)
Evaluation:
Pre-Class Quiz 12: Chapter 12
Activities Connect:
Five Conflict Handling Styles - (CD)
Five Stages of Group Development – (CD)
Assessing Your Attitudes Towards Teamwork - (SA)
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Evaluation:
Pre-Class Quiz 13: Chapter 13
Preparation:
Reading(s):
Chapter 14: Power, Influence, & Leadership: From Becoming a
Manager to Becoming a Leader – (SB)
Activities Connect:
15 05/06 Mon Five Sources of Power - (CD)
Nine Generic Influence Tactics – (CD)
Assessing Your Readiness to Assume the Leadership Role - (SA)
Evaluation:
Pre-Class Quiz 14: Chapter 14
Activities Connect:
The Balanced Scorecard (CD)
16 05/13 Mon Steps in the Control Process (CD)
Assessing the Innovation and Learning Perspective of the
Balanced Scorecard (SA)
Evaluation:
Pre-Class Quiz 16: Chapter 16
Hand in Self Assessment Paper
Evaluation:
17 05/20 Mon Final Exam
In-Class Exam 3: Chapters 11, 12, 13, 14, & 16
A
Every attempt will be made to follow the course schedule, however, due to unforeseen factors, assignments may be
slightly amended. Any necessary changes will be announced in class.
B
Connect Activity Key:
SB SmartBook Achieve VC Video Case
CA Case Analysis DG Decision Generator
CD Drag and Drop SA Self-Assessment
TL Timeline/Sequencing
Text Readings: It is your responsibility to read the text as you will be tested on the
materials covered in your textbook. However, during each class period, we will
discuss issues related to the text materials and you will have ample opportunities
to ask questions and clarify concepts, theories, and topics during the class period.
As a result, be sure to read the chapters before the class in which they are
scheduled to be discussed.
Since a large portion of the class time will be devoted to discussion, participation
by every class member in all discussions is valued. I will expect you to come to
class with a thorough understanding of the important issues in each assigned
reading.
Superficial skimming of the chapters and reading assignments before walking into
class will not be sufficient. On the days that lectures are assigned, I will expect
you to have formulated answers to the questions at the end of the respective
chapter. If class participation is poor, I reserve the right to give quizzes or require
article summaries/case write-ups. Any videos used in class are considered cases.
Exams: (50%). Each exam will be administered face-to-face and test your
knowledge of the chapters covered prior to the exam as well as class discussions,
information from any articles read prior to the exam, and information presented
by any guest speakers/videos or other appropriate media. Although not
specifically cumulative, you may need to know concepts from previous chapters
in order to answer questions in successive chapters. The exam could include a
combination of multiple-choice, true/false, and short-answer questions showing
your command of the course concepts and your ability to integrate information.
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Quizzes (20%). You will have an online Pre-Quiz and Post-Quiz for each chapter
covered in the course. The quizzes will test your knowledge of the reading in each
chapter.
Therefore, the participation portion of your grade will be evaluated based on the
following criteria:
Your utilization of SmartBook will not only assist you in learning the material,
but will also assist me in tracking your progress and ensuring your success in the
course. Therefore, failure to utilize SmartBook will adversely affect your
participation grade.
Self-Reflection Paper: (10%). The objective of the paper is for you to gain an
understanding of your strengths and weaknesses as a manager and employee, so
that you may understand your own behavior and the behavior of others. (See
Appendix C)
Research Requirement: (+Letter Grade) You will need to earn 2 credits from out
of class research-based assignments. The purpose of these assignments is to
provide the student experience with the methodology of management research.
There are two options for completing these assignments and you may complete
the required credits through a combination of the options. (See Appendix D)
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Grades for the course will be solely based on performance, and will not be inflated.
Therefore, the standard meanings of grades (i.e., A=excellent 90.0 -100.00%, B=good
80.0 – 89.99%, C=fair (i.e. average or adequate 70.0 – 79.99%, F=failure or unworthy of
credit 59.99% and below) hold for this course. Superior essays, exams, etc., are those that
not only identify issues associated with course concepts, but demonstrate a high level of
integration and application of those concepts. To determine one’s final course numeric
performance, I will average the total number of points a student has received divided by
the total number of points available.
If you find that you have any trouble keeping up with assignments or other
aspects of the course, make sure you let instructor know as early as possible. As
you will find, building rapport and effective relationship are key to becoming an
effective professional. Make sure that you are proactive in informing your
instructor when difficulties arise during the semester so that a solution might be
sought.
Complete Assignments
All assignments with more than one page must be either stapled, or paper clipped.
Papers which are folded over or corners torn to keep pages together are NOT
acceptable and you will receive a zero for the assignment if you hand it in in this
fashion. All assignments should also be typed (double-spaced), using 12-point
Times New Roman font type. All necessary citations should be included using
APA Format and Style. Assignments that do not meet this requirement or those
that do not follow an assignment’s instructions will receive an automatic 10%
deduction. All assignments are collected at the beginning of the class in which
they are due. Assignments that are handed in after they’ve been collected will be
considered late. No late assignments will be accepted.
Writing Skills
If you need help with grammar, writing style, etc., please make an appointment at
the Baruch College Writing Center. The lab consultants will help you clean up and
polish your written work, and in the process, help you improve your grammar and
writing style. Please note that points will be taken off for grammar and spelling
mistakes. Poor writing skills will hurt you on the job as well as in the classroom.
KEY: Do not hand in your first draft of any paper. Let it sit for a day or two, then go
over it again. And again. Then share it with your teammates. Do not expect them to
edit your grammar.
For an excellent (and funny) guide to better English usage, I highly recommend that
you buy the following book: Woe Is I: The Grammarphobe’s Guide to Better
English in Plain English, by Patricia T. O’Conner (1998 or 2003 edition). You can
buy the older version for less than $10 at amazon.com or barnesandnoble.com. One
reviewer called it “the best primer on English usage to come along since Strunk and
White’s The Elements of Style.”
MGT 3120
Baruch College and the City University of New York system have rules and
regulations for the orderly and efficient conduct of their business. It is the
responsibility of each student and each student organization to be knowledgeable
about the rules and regulations which govern student conduct and activities.
http://www.baruch.cuny.edu/studentaffairs/StudentLife/handbook/articlexv.htm
Academic Integrity
The faculty and administration of the City University of New York, Baruch
College, and the Zicklin School of Business expect from students a high level of
responsibility and academic honesty. Because the value of an academic degree
depends upon the absolute integrity of the work done by the student for that
degree, it is imperative that a student demonstrate a high standard of individual
honor in his or her scholastic work. We want to establish a reputation for the
honorable behavior of our graduates, which extends throughout their careers. Both
your individual reputation and the school’s reputation matter to your success.
Thus, all students are subject to the Academic Honesty Policy set forth in the
student handbook.
The Baruch College website lists important information for students about the
consequences of academic dishonesty.
http://www.baruch.cuny.edu/academic/academic_honesty.html
Copyright Notice
The copyright law of the United States (Title 17, United States Code) governs the
making of photocopies or other reproductions of copyrighted materials, including
music and software. Copying, displaying, reproducing, or distributing copyrighted
works may infringe the copyright owner’s rights and such infringement is subject
to appropriate disciplinary action as well as criminal penalties provided by federal
law. Usage of such material is only appropriate when that usage constitutes “fair
use” under the Copyright Act. As a Baruch College student, you are required to
follow the institution’s copyright policy. For more information, see
http://guides.newman.baruch.cuny.edu/copyright
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Email Use
Your professor and Baruch College recognize the value and efficiency of
communication between faculty/staff and students through electronic mail. At the
same time, email raises some issues concerning security and the identity of each
individual in an email exchange. As such, I will only engage in official student
email correspondence to a student’s Baruch College email address and I will only
consider email from students official only if it originates from a Baruch College
student account. This allows me to maintain a high degree of confidence in the
identity of all individual corresponding and the security of the transmitted
information. Baruch College furnishes each student with a free email account that
is to be used in all communication with university personnel. Students will need
to contact the Baruch Computing and Technology Center (BCTC) about
information regarding forwarding of email to other accounts.
The administration of this institution has set deadlines for withdrawal of any
college-level courses. These dates and times are published in that semester's
course catalog/academic calendar. Administration procedures must be followed. It
is the student's responsibility to handle withdrawal requirements from any class.
In other words, I will not drop or withdraw any student. You must do the proper
paperwork to ensure that you will not receive a final grade of "F" in the course if
you choose not to attend the class once you are enrolled.
The University has prepared a set of guidelines on this topic. It was widely
circulated for discussion and went through numerous revisions. At a public
hearing on January 22, 2007, more than 80 people spoke regarding this policy,
including faculty, students, staff, provosts, and college presidents. As a result of
that hearing, the policy was further revised, distributed to the Board of Trustees,
and approved with an effective date of February 1, 2007.
http://www.baruch.cuny.edu/facultyhandbook/StudentComplaintProcedures.htm
Disability Services
Baruch College does not discriminate on the basis of disability in the admission
and retention of students. Under the Americans with Disabilities Act of 1990 and
Section 504 of the Rehabilitation Act of 1973, qualified persons with disabilities
are entitled to reasonable accommodations to achieve nondiscriminatory access to
programs, services, and activities of Baruch College. A disability is any physical
or mental impairment that substantially limits one or more major life activities. To
discuss your needs please schedule an appointment with Patricia Fleming,
Director, Office of Services for Students with disabilities, (55 Lexington Avenue
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Appendix A
BBA Learning Goals
Appendix B
Integration of BBA and Course Learning Goals
within organizations.
Analyze implications of
management trends and
popular management programs
in a global work environment.
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Appendix C
Self-Reflection Paper
Write and submit a 3 - 5 page paper, which should be in APA format (Times New
Roman, size 12, double-spaced and all necessary citations with reference page) of
what you learned about yourself from the result of the tests and the course. No
need to submit the original tests and results. Please note, any self-reflection papers
that do not meet the assignment instructions will receive an automatic 10%
deduction. Your outline should focus on the following questions:
o What are my strengths? How will these strengths help me manage and
work with others more successfully?
o What are my weaknesses? How will these weaknesses, if not improved
upon, get in my way of success?
o What was I most surprised about in taking these assessments and why?
What did I learn about myself that I did not know before taking the
assessments?
o How can I use this information going forward?
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Appendix D
SONA Research Requirement
a. to print the page with the name/date/place/time of the study and the
experimenter’s name (keep this information until the end of the
semester);
b. to cancel though the website before the scheduled time to cancel if you
cannot make the study.
If you forget your password, go to http://baruch.sona-systems.com/ and use the password
recovery link. If you have any disputes about your participation in a study, you should
contact the experimenter directly. According to the ethical guidelines, participation is
voluntary and individuals may withdraw from a study, at any time, without penalty to that
individual.
2) You may review a research article. Each article you review is worth 1 credit and
should be emailed as a Word document to [email protected] by
the last class meeting (not including the final exam period). You can choose among
the following journals (all of which are available through the library’s webpage):
Organizational Behavior and Human Decision Processes, Journal of Applied
Psychology, Academy of Management Journal, Administrative Science Quarterly,
Journal of International Business Studies, and Strategic Management Journal and
write a review of an article published in that journal. You can choose among all of
these journals for as long as they have existed, and pick the articles that interest you.
Your review must answer the following six questions:
a. What was the major purpose or problem described in the article?
b. What were the hypotheses and research questions?
c. What type of sample was used in the study/studies reported in this
article? (for example, who were the participants; where did the data
come from)
d. What types of methods were used in the study/studies reported in this
article? (for example, questionnaires, observations, interviews,
experimental manipulations, etc.)
e. What were the results of the study/studies reported in this article?
What were the conclusions of the authors?
f. What is your opinion or reaction to this article and the research
reported in it? Why?
Credits earned for other courses in Psychology, Marketing, or other departments
cannot be applied to the Management Department requirement.
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If you have any questions, please feel free to email the Research Requirement
Director at [email protected].