Centrex or PBX - Main System Processor

Centrex or PBX This document discusses whether organizations should use Centrex or PBX phone systems. It notes that IP telephony is causing many organizations to reconsider their options and potentially migrate voice services to their data networks. Factors like application needs, financial considerations, and management must be weighed to determine the best choice between Centrex or PBX.

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Centrex or PBX - Main System Processor

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SamehTaresh

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Centrex or PBX

"Centrex versus PBX" issue is not new, the introduction of IP Telephony raises this question again,
since all organizations should reconsider their Centrex or PBX deployment, with the prospect of
migrating voice and video services onto their data networks. The case for outsourcing of telecom
services is extensively developed, with attention to application, financial and management
considerations. So what you need? Centrex or PBX?

Tuesday

Main System Processor

The Main System Processor is responsible for all call processing activities. It may also be responsible
for maintenance and diagnostics activities, although some PBX systems are designed with a
dedicated processing element for this function. The Main System Processor executes high-level call
processing functions based on computer programs stored in system memory, monitors and controls
all port-to-port connections, provides status indications to station users, and initiates the operations
necessary to implement system features and functions.

The Main System Processor in current PBX systems is typically a 32-bit microprocessor chip from an
outside supplier. Intel and Motorola have been the primary suppliers of microprocessor chips used as
Main System Processors during the past decade. Several leading PBX systems are currently using
Pentium-level microprocessors, although older microprocessors, such as the Intel 386/486 or
Motorola 68030/40 chips, are used in many currently marketed systems. Many installed PBXs still
operate on older 8-bit or 16-bit microprocessor technology platforms, proof of the long life cycle
viability of traditional PBX system common control design.

The main processing element is an important factor for determining PBX call processing power, but it
is not the only factor. Software code, call processing system design, and feature/function
implementation play important roles in determining the so-called horse-power of a PBX system, known
as Busy Hour Call (BHC) capacity (see below). The feature/function capabilities of a PBX system are
also relatively independent of the main processor element because the generic software
feature/function program in many current PBX systems is processor independent. It must be
emphasized that using the latest generation microprocessor chip does not automatically guarantee a
PBX system high call processing capacity or advanced feature/function provisioning.

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Centrex or PBX - Main System Processor

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Centrex or PBX - Main System Processor

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Centrex or PBX

Main System Processor

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