Provided by The Management Univesity of Africa Repository
Provided by The Management Univesity of Africa Repository
AUGUST 2018
DECLARATION
Declaration by the Student
This research project is my original work and has not been presented to any other
examination body. No part of this research should be reproduced without my consent
or that of the Management University of Africa.
ii
DEDICATION
I sincerely dedicate this research work to my children and family for encouragement
and understanding during my busy schedule while pursuing further education. Special
dedication is to my wife Susan for her endurance during the many times I was away
from home. God‟s love for you shall endure forever.
iii
ACKNOWLEDGEMENT
I thank God for giving me the grace which enabled me to fully concentrate in my
Studies, for his heavenly understanding that he gave me to move on throughout this
learning. I am duly and deeply indebted to my research supervisor M/s Juster Nyaga
for her positive criticism, devotion of her time and helpfulness to assist me come up
with this splendid piece of work. I also wish to thank the center for domestic
employee training and development for allowing me to undertake this study in their
company. Finally, I wish to thank the Management University of Africa for providing
me with an enabling environment for acquiring higher education.
iv
ABSTRACT
The purpose of this research project was to establish the challenges affecting the
implementation of donor funded projects in Kenya with specific reference to centre
for domestic employee training and development. Specific intentions of the study
were to investigate the effects of government policies, staff training, project funding
and community participation on implementation of donor funded projects in Kenya.
The beneficiaries of this study were to include the Management University of Africa,
future researchers and the government of Kenya. The literature review, critical
review, summary and conceptual framework are all covered in chapter two of this
study. The researcher used descriptive research design and the target population was
176 employees which comprised of the top, middle and support staff levels of
management. A stratified random sampling technique was employed to sample 88
respondents representing 50% of the target population. The data was collected
through the use of structured and semi-structured questionnaires which were analyzed
both qualitatively and quantitatively where quantitative data was presented using
graphs, pie charts and tables while the qualitative data was presented using descriptive
notes. The findings from the analysed data shows that on project funding 70% of the
respondents said that project funding affects, while on community participation 77%
of the respondents said it affects, on employee training 64% indicated that something
needs to be done on staff training and finally on government policy 83% said that
policy of the government affects donor funded project in Kenya. The study
recommended that organizations ought to find alternative sources of project capital to
fund the activities of the programmes also to ensure that it is able to cater for the
needs and wants the organization. On the community participation in form of
decisions or opinions it should be implemented in the organization. On staff training it
was recommended that it should be a continuous process at all the societal levels in
order to have long lasting results that will lead to successful running of donor funded
projects. Finally, the study recommends that the Government should formulate
policies which are supportive to the implementation of donor funded projects on a
wide range of consultative issues raised by stakeholders. It was suggested that further
study should be done on the same topic but with more other variables for instance
project planning.
v
TABLE OF CONTENTS
DECLARATION………………………...…….......................................................... ii
DEDICATION............................................................................................................ iii
ACKNOWLEDGEMENT ......................................................................................... iv
ABSTRACT ..................................................................................................................v
TABLE OF CONTENTS .......................................................................................... vi
LIST OF TABLES ................................................................................................... viii
LIST OF FIGURES .................................................................................................. ix
ABBREVIATIONS ......................................................................................................x
OPERATIONAL DEFINITION OF TERMS ......................................................... xi
CHAPTER ONE
INTRODUCTION
1.0 Introduction ...........................................................................................................1
1.1 Background ..........................................................................................................1
1.2 Statement of the Problem ......................................................................................5
1.3 Objectives ............................................................................................................7
1.4 Research Questions ................................................................................................7
1.5 Justification or Significance of the study ...............................................................7
1.6 Scope ......................................................................................................................8
1.7 Chapter Summary………………………………………………………………...9
CHAPTER TWO
LITERATURE REVIEW
2.0 Introduction …………………………………………………………………...10
2.1 Theoretical Literature Review ………………………………………………....10
2.2 Empirical Literature review…………………………………………………….12
2.3 Summary and Research Gaps .............................................................................29
2.4 Conceptual Framework ........................................................................................31
2.5 Operationalization of variables…………………………………………………31
2.6 Chapter Summary……………………………………………………………….32
vi
CHAPTER THREE
CHAPTER FOUR
CHAPTER FIVE
vii
LIST OF TABLES
Table 3.1 Target Population .....................................................................................33
Table 3.2 Sample Size ..............................................................................................34
Table 4.1 Response Rate ..........................................................................................34
Table 4.2 Gender Analysis ........................................................................................35
Table 4.3 Age Rate ...................................................................................................36
Table 4.4 Highest Level of Education .......................................................................37
Table 4.5 Duration of Service ..................................................................................38
Table 4.6 Respondents Category...............................................................................39
Table 4.7 Effects of project funding .........................................................................40
Table 4.8 Rating of project funding .........................................................................41
Table 4.9 Effect of Community Participation ...........................................................42
Table 4.10 Rating of effect of Community Participation ...........................................43
Table 4.11 Effect of Policy of the Government .........................................................44
Table 4.12 Rating of Policy of the Government ........................................................45
Table 4.13 Effect of Employee Training ..................................................................46
Table 4.14 Rating of Employee training ..................................................................47
viii
LIST OF FIGURES
Figure 2.2 Organizational Structure ...........................................................................4
Figure 2.2 Conceptual Framework............................................................................26
Figure 4.1 Response Rate .........................................................................................34
Figure 4.2 Gender Analysis ......................................................................................35
Figure 4.3 Age Rate .................................................................................................36
Figure 4.4 Highest Level of Education .....................................................................37
Figure 4.5 Duration of Service .................................................................................38
Figure 4.6 Respondents Category .............................................................................39
Figure 4.7 Effects of project funding .......................................................................40
Figure 4.8 Rating of project funding ........................................................................41
Figure 4.9 Effect of community participation ...........................................................42
Figure 4.10 Rating of effect of community participation ..........................................43
Figure 4.11 Effect of government policies..................................................................44
Figure 4.12 Rating of government policies .................................................................45
Figure 4.13 Effect of staff training ...........................................................................46
Figure 4.14 Rating of staff training ..........................................................................47
ix
ABBREVIATIONS AND ACRONYMS
x
OPERATIONAL DEFINITION OF TERMS
xi
CHAPTER ONE
INTRODUCTION
1.0 Introduction
This chapter represents the background of the study, statement of the problem,
objectives of the study, research questions, significance of the study, limitations of the
study and the scope of the study.
1.1 Background
Donor funded projects are particular activities designed to involve people amid the
ages of ten and twenty five years. The activities included are generally oriented
towards youth development through recreation, social life, prevention, intervention, or
education. During donor funded projects participants are involved in sports, religion,
community service, youth activism, youth service, outdoor education and more other
skills-oriented knowledge. The areas covered include youth empowerment, consumer
rights, youth-led media and youth rights (Baron, 2002).
Youth program focuses on the activities which generally depend on the location,
culture, class, education and ideas of the individuals and the organizations involved.
These programmes are offered by government agencies, nonprofit organizations and
the businesses around the world. The beginning of the modern belief of community is
found to be from European social theorists in the late eighteenth century. These
researchers observed that the development of capitalism, industrial development and
urbanization changed the relationship between people and society in a major way,
leading to the cost of interdependence. Since then sociological research has attempted
to categorize communities empirically but with only limited success (Drummond,
2001).
Presently, the term community has dual common meanings. The first refers to
collective ideals of team, sharing and agreement. This is a generally ongoing use. The
second importance of community alludes to actual groupings of individuals. This is
the more established furthermore, more typical use, yet it is likewise optimist from
various perspectives. Community groupings are characterized typically through
partiality or through location. Affinity individuals have similar human attributes of
ethnicity, sex, age, disablement, and sexual introduction. Sometimes, affinity
comprises of socially defined characteristics such as education, social status and
1
political attachment but this usage is less common. It is generally the case that, the
greater affinity or shared characteristics present in a group, the more cohesive is its
member‟s sense of community (Ewell, 2003).
In order to achieve maximum results and lead to successful fruition, projects must be
well conceived, meticulously planned and carefully implemented. It is the
responsibility of the project manger to see when strategies are not working and when
conditions have changed. He makes decisions about the project, the changes that are
necessary in strategy or plans, undertakes objective and systematic analysis of the
project to determine its relative profitability, operational working and its performance
leading to the judicious, efficient and optimal use of scarce resources, avoidance of
wastages and ensuring on schedule completion (Hangman ,2005).
Project management involves the description, analysis and estimation of the project,
its processes and organization units. It‟s a step-by-step process of collecting,
recording and organizing information about project management results and
immediate and long-term project outcomes. This is in order to respond to demands for
accountability to demonstrate effective, efficient and equitable use of financial and
other resources; to recognize actual changes and progress made within the project, to
identify success factors and to validate for project staff and partners that desired
outcomes are being achieved (Haron, 1996)
Harvey (2004) quoted that implementing consists of the processes used to complete
the work defined in the project plan to accomplish the project requirements. This
method involves organizing human resource and funds in addition to incorporating
and executing the activities of the project as per the project management plan. It is for
2
the above reason that implementation of a project is a key determinant of the
successful delivery of the project as it keeps the entire task on track, on time and
within spending plan. The project manager is responsible for the overall
implementation of his project and is held accountable. He is expected to intervene and
take remedial activity in watched tasks and procedures if these don't develop as
organized. However, project management in its modern-day form, started to flourish
just a couple of decades back. Beginning in the mid-1960s, organizations and
different associations started to see the advantage of sorting out work around projects
and to comprehend the basic need to convey and coordinate work over various
divisions and callings. We can go back further, however to the last part of the
nineteenth century and to the rising complexities of the corporate world to perceive
how project management changed from management philosophies. Expansive scale
project management was the stimulus for making imperative choices that progressed
toward becoming organization choices. In the United States of America, the primary
huge organization was the cross-country railroad, which started development in the
mid-1870s. Suddenly business leaders found themselves faced with the daunting task
of organizing the manual labour of thousands of workers and the manufacturing and
assembly of unprecedented quantities of raw material (Hicks, 2005).
After the Second World War the complexities of the project and a dwindling war-time
work supply required new administrative structures. Complex network diagrams
called PERT charts and the critical path method were presented, giving leaders greater
control over immensely planned and exceptionally complex projects. Before long,
these techniques extended to all types of ventures as business leaders pursued new
management tactics and devices to handle their development in a rapidly changing
and competitive world.
In the early 1960s, general system theories of science began to be applied to business
interactions (Hiebert, 2007). Near the turn of the century, Fredrick Taylor (1856-
1915) commenced his comprehensive studies of work. Taylor applied scientific
rationale to work by showing that work can be evaluated and enhanced by
concentrating on its basic parts. Taylor used his intellect to activities in steel mills,
such as scooping, lifting sand and moving parts. Henry Gantt (1861-1919),
3
Gantt associate researched on incredible detail the order of processes in work. Gantt‟s
work of management concentrated on navy ship building in the 1st world war. His
Gantt charts complete with task bars and milestone indicators, provided layout,
arrangement and the length of entire tasks in a process. Gantt chart diagrams
demonstrated to be an influential analytical instrument for executives and they
remained practically unaffected for almost a hundred years. It was not until the early
1990s that link lines were added to these task bars depicting more precise
dependencies between tasks (Kerlinger, 1995).
4
1.2 Statement of the Problem
The first and the most important primary need of a donor funded project is to create
employment opportunities for the youth. This will ensure the youth are empowered
economically and thereby improve their living standards. Employment is one of the
main pillars of human life as it provides a source of income for the employees and
their dependents. Every government in a state should ensure that employment of the
youth and indeed every citizen is easily available regardless of their level of
education. The Kenyan government has been very supportive towards this end and in
the process has attracted other non-governmental organisations to fund projects.
Despite all these efforts there are still challenges in the implementation of donor
funded projects in Kenya. The non-governmental organisations are facing challenges
on the implementation of youth Programmes. Some of these challenges are not able to
sustain the Programmes for a long period of time. These challenges include limited
funding, employee competence and community members are also not ready to offer
serious backing and therefore the donor funded projects tend to stall and therefore
never mature to serve the basic needs of the community. Therefore, it is against this
backdrop that this research sought to fill the gap by establishing the factors affecting
implementation of donor funded projects in Kenya with specific reference to Center
for Domestic Employee Training and Development in Nairobi, Kenya.
5
number of programs to assist the disadvantaged girls and women in Kenya and its
neighbouring countries.
A vocational skills training centre was established in 2003 to train on home care
management skills, catering, tailoring, computer and beauty courses to the needy of
the society, especially girls and young women. More than 10,000 beneficiaries have
been reached by this program through training, employment and advocacy. CDTD
also focuses on rescuing trafficked and abused girls in Kenya and its neighbouring
countries through an adopted model of 4 R‟s: Reach, Rescue, Rehabilitate and
Reintegrate. This is done under the Talia Agler Girls‟ Shelter, a project of CDTD
established in 2012. More than 300 girls have been reached and transformed by this
program since its establishment.
CDTD also plays a major role in awareness creation and advocacy on child abuse,
child and human trafficking and domestic work in Kenya. Through this work, more
than 10,000 people have been directly reached. Today CDTD is a respectable NGO
that works locally and abroad through networks such as the Girl Child Network in
Kenya, Counter trafficking of children network in Kenya, Global Alliance against
Trafficking in Women (Thailand) and Global Network of Women Shelters
(Netherlands)
The vision of CDTD is to be a dynamic organization that facilitates capacity to the
less privileged by creating an environment that enables them to take ownership of
their lives through our mission which is to strengthen the potentiality of the less
privileged through advocacy, temporary shelter, skills training, psycho-social support
and economic empowerment in order to become productive members of the society.
6
Figure 2.2 Center for Domestic Employee Training and Development Kenya
Organization: Source: Centres for Domestic Employee Training, (2018)
Board of Directors
1.3 Objectives
1.3.0 General Objective
The general objective of this study was to investigate factors affecting implementation
of donor funded projects in Kenya
1.3.1 Specific Objectives
i. To establish the effects of project funding on implementation of donor funded
projects in Kenya.
ii. To examine the effect of community participation on implementation of donor
funded projects in Kenya.
iii. To determine the effect of government policy on the implementation of donor
funded projects in the in Kenya
iv. To determine the effect of staff training on implementation of donor funded
projects in Kenya
7
iii. What is the effect of government policy on the implementation of donor
funded projects in Kenya?
iv. To what extent does staff training affect the implementation of donor funded
projects in Kenya?
8
1.7 Chapter Summary
The chapter explains background information, statement of the problem in relation to
the study, significance of the study, challenges facing implementation of donor
funded projects and the geographical scope of the study.
9
CHAPTER TWO
LITERATURE REVIEW
2.0 Introduction
The key objective of the literature review is to systematically identify, locate and
analyse the existing literature comprising information connected to the research
problem under study. It enables the researcher understand what other authors have
gathered on the subject matter. This section comprises the theoretical literature
review, empirical literature review, summary and the conceptual framework.
Additionally, Baloi & Price (2003) observed that most organizations fail to examine
their operations as a whole when developing cost estimates. Compliance to cost
estimates is either a constraint or has the capacity to be converted into a constraint.
This cause-and-effect relationship can be very multifaceted, especially in a composite
10
system such as those of building projects. By identifying the cause and effect within
the system and recognising factors that match these connections are the keys to
system performance and superb observance to cost estimates.
Kahane (2004), on the other hand puts a lot of emphasis on talking and listening to
each other when solving tough problems and when developing estimate costs. Kahane
differentiates the intricacy in three ways. These are; Dynamic Complexity, which
means that the cause and effect are distant apart and it is firm to grip from firsthand
experience. It should be noted that complexity-based aspects linked to project
dynamics frequently abound. This is as a result of the problems in comprehending the
nature of dynamics in building projects in order to find out relative multifaceted
factors. In other words, planning for a vibrant system is challenging owing to changes
in environment and situations. It is even further challenging to estimate when bearing
in mind dependency on environmental situations and other unknowns. There is a
11
current research in this regard and further details need to be exposed and findings
explored.
For a donor funded project in Kenya to be eligible to get project funding, it must have
a minimum of ten individual members. The members of the above body must be fully
paid up and the said body must countersign or acknowledge the project confirming
the information provided and giving their no objection. They should also provide the
names and signatures of not less than three of its management committee members.
The other restrictions to donor funded projects in Kenya are that they must
demonstrate that they have a bank account and offer a copy of the current bank
statement (within 3 previous months from the date of the advertisement) with the
project. This information will be to show that it has been active over the preceding 3
years. It also shows that activities have been going on within the area of the project
to be implemented. No activities outside the location list will be activated (Adhiambo,
2012).
For community-based donor funded projects to get funds, it should provide either as
part of the contract or on a separate paper the office or patron has signed a declaration
on responsibility and liability acknowledging personal responsibility in the case
misuse of funds. Fulfilment of government‟s policies is also another way affecting
project funding of donor funded projects in Kenya. This is because the policies are
too much and costly for donor funded projects to run a community-based program. In
addition, for community-based donor funded projects to get funded by several
12
sources, the programmes committee must meet and pass a resolution on the
signatories of the project bank account to be operated by the at least three signatories.
The signatories must include chairman, treasurer and the secretary (Chandra, 2006)
Project funding for donor funded project is a massive proportion and may take the
following norms: loans from international monetary institutions like World Bank and
other development partners. The World Bank lends money to allow middle-income
nations to back development and change. Development projects are executed by
borrowing nations following defined guidelines and procedures to assure that the cash
touches its planned target. The World Bank funds two basic types of operations;
Investment operations provide project funding to governments to cover explicit
expenditures associated to economic and social development policy and institutions
reforms at achieving a set of specific development results; Investment loans, credits
and grants provide financing for a wide range of activities aimed at creating the
physical and social infrastructure like centre for domestic employee training and
development necessary to reduce poverty and create sustainable economic
development (Pandey, 2005).
13
Integrated financial management systems have come to be a fundamental component
of financial adjustments to stimulate efficiency, security of data management and
complete financial management. IFMS provides an integrated computerised package
to enhance the effectiveness and transparency of organizations resource management.
The functioning of IFMS varies across countries but sub-systems normally include
accounting, budgeting, cash management, debt management and related core
treasuries systems (Rifkin, 2001). It makes sure that all users observe common
principles, guidelines and measures with the understanding of reducing risks of
mismanagement of funded resources. It also strives to boost assurance and credibility
of the budget over better understanding and transparency of information.
According to Baron (2002), budgets are prepared in order to try to guide the
organisation towards its objectives. Yet, there is no doubt that some budgets are even
more harmful to the organisation than if none were drawn up at all. The main cause of
such a mismatch between a budget and the Budgets are drawn up for control
purposes, that is, they represent an attempt to control the course in which the firm is
moving. Many people, however, look upon budgets, not as a guide, but as a
straitjacket. Researches have revealed that the further that executives are taken into
the budgeting process, then the more successful budgetary control is possible. A
manager on whom a budget is imposed is likely to pay less attention to the budget and
use it less wisely in the control process compared to a manager who had an active part
in the drafting of his budget (Schermerhon, 2002).
Many Programmes have failed due to lack of clarity in ownership and unclear power
to execute. Owing to the institutional separation of expenditure management it is not
always directly clear who should be responsible with overall resource management
and overall authority. Systems must be carefully designed to meet agency‟s needs and
functional requirements including accounting and fiscal management activities. The
system has to achieve the financial objective which will often serve as blue print for
later phases of the system for they are challenging to remedy at a future stage. It is of
crucial importance to spend enough time on the design phase of the programme
(Black, 2003).
14
of failure for each potential blocking issue. With this information in hand you can
create a contingency plan to help mitigate or avoid blocking issues. The main risk for
any application testing the deployment programme is the business impact of
application failure. For business-critical applications, a failure in deployment could
have severe financial repercussions for the organisation whereas the failure of
properly deployed application that is used infrequently by a few users might have
very little effect. It is important to assess the financial impact that could be caused by
a failure at any time during the deployment (Scoot, 2003).
15
Armstrong (2004) describes policy as a intentional plan to direct decisions and
accomplish national planned objectives. The term might apply to public, private
sectors, groups and peoples. Good examples of policies include; presidential
executive orders, firm disclosure policies and legislature house laws. Policy Research
might also denote the system of making key organization decisions including the
identification of different alternatives such as Programmes or spending priorities and
cohousing between them on the source of the effect they will have.
The term is not generally used to indicate what is really done; this is typically named
to as regulations or protocol. While a policy will encompass the „what‟ and the „why‟
practices or protocols include the „what‟, the „how‟, the „where‟, and the „when‟.
Policies are usually embraced by the board or other high-ranking governance
structures inside an organization where as regurations or protocols would be
established and accepted by high-ranking top management officers. A policy can be
looked at as a “statement of resolve” or a “commitment”. For that purpose at lowest
we can be held accountable for our “Policy”. The word may relates to public, private
sector , groups, and people. Presidential executive orders, corporate private policies,
and parliamentary rules of order are all examples of policy (Craw, 2007).
16
accordance to the requirements of changing society. Transactions have commercial
law to protect the businesses. Commercial law is a part of civil law that deals with the
rights and obligations of mercantile property (Kerr, 2003).
Central government has also played a role in stipulating companies to plan their
manpower resources systematically. The planning commission in the ministry of labor
and institute of applied manpower research have made projections from time to time
on projections for man power demand and supply for various skills categories,
supervisors and managers over a given time span. Government departments require
companies to supply data on their manpower for various purposes such as data
compliance, or competence to execute certain contracts. While providing this data,
companies need to develop inventories of their personnel by various category
classifications, which have been used for their own internal manpower planning. The
government has also a special quarter required with regard to deprived groups of the
population, termed scheduled casts and scheduled tribes. Government department
monitors the company‟s fulfillment of their obligations in this regard (Kerr, 2003).
The success in managing the policy contexts depend on more than simply defining
new policies or identifying which policies are important, or negotiating with key
stakeholders on those policies. Technical issues and processes are also important to
the success of such policies. Policies impact on implementation process. They provide
the foundation on which implementation strategy and action plans are developed and
progress monitored. Policies also set the stage for monitoring program
implementation and help define accountability mechanisms (Lucie, 2013).
17
2.2.2 Community Participation
Champy (2004) defines community as people inhabiting a particular site. The project
implementation affects their environment directly and it changes the ecology of the
area either in a positive or negative way. Community participation denotes a vigorous
process whereby beneficiaries impact the track and the implementation of the
development projects rather than just getting a part of the project. The author further
states that in order to increase the chances that implementation of children
sponsorship community-based projects meets the needs of the users, community
participation should begin as soon as a community has requested the project.
Thereafter, community members should be directly involved in planning and deciding
how it can be run, and by so doing the prospects of its success are improved.
Gaining public support for projects is a critical project component that is sometimes
overlooked but can provide a significant return on investment. There is a substantial
opportunity to engage, inform and involve the members of public throughout all
stages of the project. The public can be a valuable part of the planning process, assist
with implementation and undertake portions of monitoring and maintenance of tasks.
All NGO‟S aim at bringing change that is progress development, growth or generally
more effective social functioning among community members. They help remove the
people‟s obstacles to progress e.g diseases, illiteracy, poverty, poor infrastructure.
This they do by helping the people realize their potentials and use their resources
effectively and efficiently. This is ensured by doing the right thing and assisting the
community members to manage the resources (Hangman,2005).
Development is for the people and that it is the people themselves who must have the
ultimate say and direct all development efforts. Community participation cannot take
place without information. Community members should therefore have access to
information, so that they can make enlightened decisions (Brikké and Bredero, 2003).
The importance of information is that it makes community members feel confident to
take charge of the project and to feel that the project is theirs and they can manage it.
Pickford et al (2005) indicates that in order to ensure that community members are
involved in the whole process, participatory methodologies help in utilization of rich
community knowledge about their environment. Involving the community members
makes them feel that they own the project. NGO‟s had an assumption that people in
18
the local communities have the capacity or potential to improve and are willing to
change if helped. It‟s in this regard that NGO‟s should create favorable conditions and
give directions where necessary that is supportive of the changes to be implemented,
for example the identification and encouragement of local leadership. Those who
provide labor discover their potential in the building field and advance further.
Development is about discovering a people‟s potential and exploiting it with the use
of the available resources with the overall aim of improving living standards. After
discovering the potentials and exploiting them, this leads to a situation of self growth
and development. It‟s as a result of passing information and knowledge from the
developers to the community members. This information helps them to make
informed decisions in all matters regarding their livelihoods. The people will
eventually cease being dependent since they are now able to utilize available
resources and make informed decisions to improve their livelihood. This development
of a person is also the development of that persons environment (Black, 2003).
Following observations it‟s been found that people are able to identify and locate
resources and hence should be involved in any development project. There is a great
need for concentration and community education, meaning the project to be
implemented should be well understood by the community in order for them to
cooperate. Involving them will also open their eyes to reality acceptance critically.
They have to understand the situation and how it relates to that particular project.
Their participation and involvement is also based on knowledge, skills, needs,
resources, leaderships structures and institutions for example including some
community members in the project council is important because they will explain the
cherished values that the community holds to avoid their violation during project
implementation; for instance shrines should not be destroyed to put up a building.
This promotes democracy which includes progression and action where an idea that
the community members‟ do not agree with is abandoned. The success or failure of
development initiatives has been closely linked to how actively the targeted
community participates in the initiatives (Kerr, 2003).
According to Claridge (2004) is that the danger of not involving the community in
implementation of a project is that community ownership of the project is
compromised, and consequently community members expect the providers of the
19
services to operate and maintain it for them. On the other hand, Craw (2007) argues
that community participation, is much more likely to be accomplished and services
provided cheaply. In addition, community participation gives community members
intrinsic value in what they are able to achieve. However, Chapman (2004) warns that
although community participation has enormous potential, there is a danger of
trivializing it and to only reduce it to low cost labor.
Community participation ensues in the course of the project not once. There should
be at least one chance for public contribution in each stage. A experienced facilitator
with suitable feelings are important for asisting all members to have an open mind
and to develop approaches that are in the best interest of the society as a whole. The
20
quality conversation should result to desirable outcomes as follows: Ultimately, join
in joint discussion and co-creative problem solving; The diversity of viewpoints
engaged in a wide participatory method will exploit the diversity of the views and
ideas of members of public that are influenced by the problem. This will include
community wisdom and buy-in come from the fair and creative inclusion of all
relevant perspectives; viewpoints, cultures, information, experiences, needs, interests,
values, contributions and dreams will make valuable contributions towards the wise
resolution of their situation (Hicks, 2003).
The project managers must have the ability to guide and handle change which is
existing. Frequently, the systems implementation will affect and change existing
procedures and methods of accomplishing various tasks. The project management
21
must be able to identify how the consumers of the structure will respond to changes
and how the implementation will impact the organization. Change must involve the
end users. Even the best managed project can fail without their support (Chamoun,
2006).
Dealing effectively with health projects calls for adequate human resources, both on
size and level of technical sophistication, it is clear that most projects are constrained
by small man-power. In spite of efforts, in many instances with external assistance,
opportunities for higher education for sustainable development including for
employee training in requisite specialized skills are sorely inadequate although the
foundation for developing such skills, in terms of basic education exists in most
although not all of them. Sustainable development calls for employee training in a
large number of technical skills and can‟t be effectively pursued with the help of
manpower that is merely literate at a basic level (Chamoun, 2006).
22
providing feedback to the team and stakeholders. The project manager must be able
to learn the strengths and the weaknesses of the individual team members by
observing them as they work together and he or she must be able to use the team
members to compliment and support each other. The project manager must be able to
identify and define customer requirements, manage customer expectations and
promote customer relations which are actually utilized instead of being returned to the
source (Armstrong, 2004).
During project implementation, several evaluations are carried out to establish the
course of progress and identify discrepancies. In so doing, conceptual skills are
crucial because they demonstrate the manager‟s capacity to evaluate and identify a
situation and differentiate between course and effect hence is able to establish what
factors could have caused the problem that stands as an impediment to project
implementation. These skills relate to a manager‟s mental ability to co-ordinate and
interpret all the organizations interest and activities that is able to think on the abstract
and see the relationship between forces that are negatively affecting the project
execution. Planning and organizing require high levels of conceptual skills which are
mostly required by project managers. Planning is a process that managers use to
identify and select appropriate goals and courses of action to achieve these goals
(Burton, 2003).
Project managers should also motivate employees and help them handle crisis and
conflicts wisely so that goals are in the long run achieved effectively and in the most
efficient way. A part from skills, management encompasses a number of functions
which includes planning, organizing, staffing, controlling and coordinating. For a
project to run successfully to its closure, an effective manager has to be able to
perform these functions (Drummond, 2001).
23
according to the job-specific activities they execute, setting out the lines of span
control and obligation between different persons and groups and deciding how best to
co-ordinate organizational resources, the outcome of which is a firm structure (an
official arrangement of activities and reporting relations that co-ordinate and motivate
the members so that they can work together to achieve project goals). Organizing
facilitates effective decision making especially where it is decentralized, ensures
effective communication, enables effective use of resource, co-ordination and
controlling of people‟s activities, groups and departments and facilitates delegation of
authority and allocation of responsibilities to various people in the organization,
(Chamoun, 2006).
Interpersonal skills are vital too. They include a manager‟s ability to understand, alter
and regulate the conduct of other people and groups. They also include the ability to
communicate, co-ordinate and motivate people and mould them into a cohesive team.
These skills enable one to understand organizational behavior because it has an
impact on project performance. Managers therefore use human skills to know how
people form attitudes, how they perceive the work environment, how their personality
influences their reaction to work, assess the set of social values and social beliefs that
affect people‟s relationship with each other and how the process of management and
the nature of people at work may be integrated in a defined work environment to
influence effective work performance in project implementation (Klein, 2013).
Psychologists also provide an insight to the management application of human skills
in understanding people. They say that an individual‟s unique characteristics are as a
result of their personality development, perception process, learning ability and
emotional development hence a manager with interpersonal skills should appreciate
all workers on this basis. As managers develop a corporate image, they also have to
consider that people come from diversified cultures that have distinct social ethics.
Therefore, if managers can perform those tasks, they can be described as being
effective.
Technical skills are also important. They are the tasks specific knowledge and
methods that are necessary to execute tasks for instance knowledge in manufacturing
and auditing. These skills are needed to execute specific duties and are acquired
through formal employee training. Managers should ensure they get the most
24
competitive employees through use of a revised recruitment and selection procedure
and place them in the right positions to do the correct jobs at the exact costs and time.
To improve and maintain employees, technical skills, arrangements for employee
training both orientation and regular should be programmed and implemented.
Performance management and appraisal should be done both annually and bi-annually
depending on the employees‟ output and lifespan of the project. Rewarding
employees for their efforts through promotions is motivational so that they contribute
effectively towards realizing the set goals (Romero, 2010).
Capacity development occurs at three different stages: the personal level, the firm
level and community level. These three levels are intertwined and interdependent. An
undertaking in capacity growth must be planned and justify the impact of the multiple
levels. Capacity development is about who, how, and where the choices are made,
25
administration takes place, services are provided and outcomes are tracked and
appraised. It is mainly an endogenous process. While sustained and aided by the
donors, it cannot be owned or compelled from outside. At the end of the day, it is
about capable and transformation states, which enable capable and resilient societies
to achieve their own development objectives over time (Hiebert, 2005).
There are many cases project reforms and comprehensive restructuring of procedures
to jumpstart and improve the management and processes. In such an approach,
management is being utilized as the enabler of transformation rather than in aid of the
management change process. Some writers contest this strategy by disagreeing that
financial processes established in most nations are legal and mandatory frameworks
are generally expected to be comprehensive and it is concentrated on making better
what subsists rather than substituting it. Practise demonstrates that enhancements are
made better through continuous reinforcement of procedures and abilities. This
strategy is more likely to mitigate the risks associated with reforms as it works with
existing requirements, developed knowledge and user capacity which are relatively
limited in developing countries (Karume, 2006).
Fulltime internal advisory body is needed in understanding project teams that would
be responsible for undertaking the groundwork for providing for an overall direction,
standardization and consistency through program management of the Programmes in
26
the communities. All interdependencies, overlaps, conflicts, standards, overarching
architecture shared across several projects would fall under the preview of this group.
Given the current structure and skill sets available, capacity building is required in
order to have adequate number of personnel with the requisite skill sets,
(Mkandawire, 2001).
27
accomplish their current objectives within their timeline. They are likely to be
frustrated by what they perceive to be lack of progress and that capacity building is a
long-term, continuing process in which all stakeholders participate (Kerlinger, 1999).
The second layer of capacity building is the organizational or official level. As people
make up the issues of firms and establishments, the sharing of abilities, information,
know-how and ideals amongst persons from a group or firms changes in the long run
into the very business capacity, consisting of processes, structures, guidelines and
ethos. Though, the joint set of abilities of persons finally turns into the business and
official capacity, latter by far surpasses the sum of the abilities of their supporters.
Developing organisations or institutions capacity means fostering change within their
complex system of policies, systems, procedures, regulations and organisational
culture which is endogenous and voluntary, fully owned and controlled by the
organisation‟s and institutions that are undertaking change (Pandey, 2003).
According to the National Aids Control Council (2005), the third layer at which
capacity development takes place is the societal level. It has been long neglected in
the development theory and reflected a negative effect to the capacity building course,
which has conventionally concentrated on the community and the business level.
Revolution and change that occurs at the community level completely changes and is
immediately compelled to occur within people and firms that make the members of
public. As result the beliefs of a community, its consumers, legislative body and
28
guidelines, the system of authority are featuring that impact on the capacity of persons
and firms to establish further their abilities and change.
In the achievement of implementing donor funded projects in Kenya, the three
different levels of capacity building initiatives at one stage are possible to have an
influence on other stages, disregarding the others; the consequences might not be
long-term and viable as they may be restricted to a insignificant group of people or
firms. A study done by Rifkin (2001), in Africa and Asia revealed that one of the
greatest challenges to scaling up donor funded projects would be limited supply of
adequate trained human resource. Which causes of deficits described related to
remuneration, working conditions, inadequate in-country capacity to train project
workers.In many developing countries, the challenge of developing human capacity
for project implementation occurs in the context of several staff shortages. In addition
to increasing the number of project managers most countries have expressed a need
for existing employees to learn new skills more quickly at the same time and more
sufficient employee training should impact the quality of skill that countries need for
addressing donor funded project problems and should be supported by other factors
that affect the performance of donor funded projects such as clear job expectations,
performance feedback, adequate physical environment, tools and motivation to
perform each task.
It can be concluded that there is a need for supporting competent project staff with
relevant skills. If NGOs project implementation is to be successful, all the above
factors should be keenly adressed, any discrepancies noted and action taken so that in
the long run, the aim of uplifting of donor funded projects in Kenyan be done by the
29
organisations in this sector through ensuring that the staff are continuously trained to
provide the necessary skills for smooth project implementation. On community
participation it will be clearly indicated that to ensure that community members are
involved in the whole process, participatory methodologies must be involved
throughout the project development while agreeing with the above citation little is
done on community involvement in donor funded projects in Kenya therefore much
should be done to ensure that the project is implemented with ease and reduced
resistance.
On policy of the government it will be stated as a legal basis which will be important
and may take the form of laws, legislative acts, decrees, regulations and official
guideline while in this little is mentioned in the implementation comunity based
donor funded projects in Kenya therefore the government should introduce legal rules
which promote implementation of donor funded projects.
30
2.4 Conceptual Framework
Fig 2.2 Conceptual Framework
Source: Author (2018)
Funding
Community Participation
Implementation of
donor funded
programmes in Kenya
Government Policy
Training
31
function of the independent variable for example influence of hours studied on
performance in a statistical test and influence of distance from the supply center on
cost of building materials.
32
CHAPTER THREE
RESEARCH DESIGN AND METHODOLOGY
3.0 Introduction
This chapter deals with study design, target population sampling design, data
collection methods and instruments and data analysis methods and procedures.
Top Management 4 2
Middle level Management 12 7
Support Staff 160 90
Total 176 100
33
apportioning of the population into same subgroups then taking a sample in each
subgroup. This procedure was also preferred because it ensures that certain sub-
groups in the population are represented in the sample in the same proportion to their
number in the population (Kumar, 2005).
The procedure was also preferred since all the target population had an equal chance
of being selected and inclusion of small groups which otherwise could have been
omitted entirely by other sampling methods (Kothari, 2004). Hence the researcher
used this sampling procedure to ensure both management and non-management staff
was included in the study since the procedure classified the population first into
homogenous groups and gave each target population equal chance of being picked.
The sample size was as follows:-
Top management 4 2 2
Middle management 12 6 7
Support Staff 160 80 90
Total 176 88 100
3.4 Instruments
3.4.0 Questionnaires
The research utilized a questionnaire to gather data from the respondents. This
technique permitted each respondent to get the same set of questions in a precise way.
Questionnaires consequently collected data that was more comparable than
information collected through interview method.
34
evaluated. The pilot study was also undertaken to pre-test the methods and tools of
data collection.
35
3.8.2 Confidentiality
Respondents were briefed on the code names they used instead of their real names.
This ensured that their identity was protected from any other participant and the
organization itself.
3.8.3 Privacy
Kothari (2004) asserts that any respondent participating in a research study is entitled
to privacy as part of the ethical consideration. To ensure the privacy of the
respondents, the questionnaires were distributed to the respondent‟s work station or
any other private area they feel safe. This ensured that there was no interference or
influence from other respondents.
3.8.4 Anonymity
The research collected and presented the research findings without revealing the
identity of the participants or any other details that might lead to them. Based on this,
the respondents were advised not to include their names or identification details.
Rather, they were assigned code names during the data collection.
36
CHAPTER FOUR
RESEARCH FINDINGS AND DISCUSSIONS
4.0 Introduction
This chapter contains the presentations of the results and findings obtained from the
direct responses and data analysis. This chapter is broken into four segments. The first
section will present the contextual information of the respondents. The following four
sections will be presented each in turn by connecting each of the four hypothesized
independent variables against the dependent variable.
Response 64 73
Non-response 24 27
Total 88 100
37
4.1.1 Gender Response
The researcher sought to find out the respondents‟ gender who participated in the
study. The results were presented in table 4.2 and figure 4.2 below;
Male 48 75
Female 16 25
Total 64 100
38
4.1.2 Age Analysis
The study wanted to find out the age bracket of the respondents who participated in
the study. The results were presented in table 4.3 and figure 4.3 below:-
39
4.1.3 Highest Level of Education
The study aimed at determining the highest level of education of the respondents who
participated in the study. The results were presented in table and figure 4.4 below:-
Table 4.4 Highest Level of Education
Secondary 24 36
College 26 41
University 14 23
Total 64 100
40
4.1.4 Length of service
The researcher sought to determine the length of service the respondents had worked
in the organization. Table 4.5 and figure 4.5 depict the findings as shown below: -
41
4.1.5 Respondent Category
The researcher sought to find out the level of staff within the organization who
participated in the study. The results were analysed and presented in table 4.6 and
figure 4.6 as shown below: -
Table 4.6 and figure 4.6 shows the analysis of the response in terms of the
respondents‟ category of operation where the majority response 54% were from the
Support Staff, 41% of the respondents were from the middle level management while
the minority response 5% were from the top-level management. The analysis of the
data concludes that majority of the respondents were from the Support Staff.
42
4.1.6 Project funding
The researcher sought to find out whether project funding affects the implementation
of donor funded projects in Kenya. The results were presented in table 4.7 and figure
4.7 below: -
Table 4.7 Effect of Project funding
Category Frequency Percentage
Yes 45 70
No 19 30
Total 64 100
43
4.1.7 Rating the Effect of Project funding
The respondents were asked to rate how project funding affected implementation of
donor funded projects in Kenya. The results were presented in table and figure 4.8
below;
44
4.1.8 Community Participation
The researcher sought to investigate how community participation affected
implementation of donor funded projects in Kenya. The results were presented in
table and figure 4.9 below: -
Table 4.9 Effect of Community Participation
Category Frequency Percentage
Yes 49 77
No 15 23
Total 64 100
45
4.1.9 Rating the effect of Community Participation
The respondents were asked to rate how community participation affects
implementation of donor funded projects in Kenya. The results were presented in
table and figure 4.10 below:-
Table 4.10 Rating of Community Participation
Category Frequency Percentage
Very great extent 26 41
Great extent 18 28
Average extent 11 17
Low extent 9 14
Total 64 100
46
4.1.10 Government Policies
The study sought to determine whether government policies affects implementation of
donor funded projects in Kenya. The results were presented in table4.11 and figure
4.11 below:-
Table 4.11 Effect of Government Policies
Category Frequency Percentage
Yes 53 83
No 11 17
Total 64 100
47
4.1.11 Rating the effect of government policies
The respondents were asked to rate the effect of government policies on
implementation of donor funded projects. The results were presented in table and
figure 4.12 below:-
Table 4.12 Rating the effect of government policies
Category Frequency Percentage
Very high 24 38
High 16 25
Average 13 20
Low 11 17
Total 64 100
48
4.1.12 Staff Training
The respondents were asked whether staff training affects implementation of donor
funded projects in Kenya. The results were presented in table 4.13 and figure 4.13 as
shown below:-
Table 4.13 Staff Training
Category Frequency Percentage
Yes 41 64
No 33 51
Total 64 100
Table 4.13 and figure 4.13 shows the analysis of the response to whether staff
employee training affect the implementation of donor funded projects in Kenya in
which the majority 64% response accepted that staff employee training affects the
implementation of donor funded projects in Kenya while the minority 46% response
were of the opinion that staff employee training does not affect the implementation of
donor funded projects in Kenya. From the response it is clear that staff employee
training affects the implementation of donor funded projects in Kenya.
49
4.1.13 Rating the Effect of Staff Training
The study sought to determine how the respondents rated the effect of staff training on
implementation of donor funded projects in Kenya. The results were presented in
table and figure 4.14 below:-
Table 4.14 Effect of Staff Training
Category Frequency Percentage
Very great extent 23 36
Great extent 18 28
Moderate extent 10 16
Low extent 13 20
Total 64 100
50
shows that staff employee training had a very high effect on the implementation
donor funded projects in Kenya.
51
respondents had worked for a duration of 6-8 years, 17% were experienced for a
duration of 2 years and below while the minority 11% were experienced for a duration
of 12 years and above. Majority response 54% were from the support staff, 41% of
the respondents were from the middle level management whiles the minority response
5% were from the top-level management. The analysis of the data concludes that
majority of the respondents were form the Support Staff.
4.3.1 Project funding
Majority of the respondents 70% accepted that project funding affects the
implementation of donor funded projects in Kenya while the minority 30% response
were of the opinion that project funding does not affect the implementation of donor
funded projects in Kenya. The analysis of the study is conclusive that project funding
affects the implementation of donor funded projects in Kenya.
The response rate at which project funding affect the implementation of donor funded
projects in Kenya whereby the majority response 50% indicated that project funding
has a very high effect on the implementation of donor funded projects in Kenya, 33%
of the respondents indicated that project funding had a high effect in comparison with
17% respondents saying that the effect of project funding was low. The study shows
that the effect of project funding on the implementation of donor funded projects was
very high.
4.3.2 Community Participation
Majority of the respondents 77% accepted that community participation affects the
implementation of community-based programmes in Kenya while the minority 23%
of the respondents were of the opinion that community participation had no effect on
implementation of community donor funded projects in Kenya. The analysis above
shows that community participation affects the implementation of community donor
funded projects in Kenya.
The response rate at which community participation affects the implementation of
donor funded projects in Kenya whereby the majority respondents 41% indicated
community participation has a very high effect on the implementation of community
donor funded projects in Kenya, 28% response indicated that community participation
had high effect, 17% of the respondents showed that effect of community
participation was moderate while the minority 14% respondents said that effect of
community participation on the implementation of donor funded projects was low.
52
The study shows that the effect of community participation on the implementation of
donor funded projects was very high according to the majority response.
53
CHAPTER FIVE
SUMMARY OF FINDINGS, CONCLUSIONS AND RECOMMENDATIONS
5.0 Introduction
This chapter indicates detailed information obtained from the data analysis during the
study in relation to factors affecting the implementation of donor funded projects in
Kenya, with a special survey of donor funded projects run by the Center for Domestic
Employee Training and Development. It discusses in summary the findings, answers
to the research questions, gives conclusions, recommendations and suggestions for
further studies. The research also sought to give suggestions on viable strategies
which the Domestic Employee Training and Development Center should adopt to
upgrade the donor funded projects.
54
5.1.1 How Does Community Participation Affect the Implementation of Donor
funded projects in Kenya?
Majority of the respondents 77% accepted that community participation affects the
implementation of donor funded projects in Kenya while the minority 23% response
were of the opinion that community participation had no effect on implementation of
donor funded programmes in Kenya. The analysis above shows that community
participation affects the implementation of donor funded projects in Kenya.
They stated that the end-users of the Programmes were very important. Those that
said community participation was an issue in the implementation of donor funded
projects cited that the programmes had to be initiated at the community level and be
implemented and managed with few challenges if the community participates in its
implementation.
55
policy of the government had high effect, 20% response showed that effect of policy
of the government was moderate while the minority 17% response said that effect of
policy of the government on the implementation of donor funded projects was low.
From the above analysis it is clear that government policies do affect the
implementation of donor funded projects in Kenya.
5.1.3 To what extent does staff training affect the implementation of donor
funded projects in Kenya?
Majority 64% response accepted that staff training affects the implementationof donor
funded projects in Kenya while the minority 56% response were of the opinion that
staff training does not affect the implementation of donor funded projects in Kenya.
From the response it is clear that employee training affects the implementation of
donor funded projects in Kenya. The rate at which staff training affect the
implementation of donor funded projects in Kenya with the majority response of 36%
indicating that staff training has very high effect on the implementation of community
based donor funded projects in Kenya, 28% response indicated that staff training had
high effect, 20% response showed that effect of staff training was moderate while the
minority 16% response said that effect of employee training on the implementation of
donor funded projects in Kenya was low. This shows that staff employee training
had a very high effect on the implementation of donor funded projects in Kenya.
5.2 Recommendations
5.2.0 Project funding
Funds are a major concern for the successful implementation of a program or a
project. The management should be able to come up with programmes that are able to
fund the activities which they offer in the organization and also the management
should look for strategies to be able to offer their services to their clients at moderate
prices hence borrow loans from the international countries to facilitate effective
implementation of donor funded projects.
56
positive influence over the programmes objectives and outcomes. This will ensure a
successful implementation of the programmes.
57
has to be laid down, the right key interested parties and agents negotiated with to get
mutual consent and assurance, but averting impractical hopes. Community
involvement may also become intertwined when the view and opinion of an interested
parties fluctuates over time when intricacy increases and may decrease.
Staff training is a method of transformation and therefore it is about managing
changes of individual‟s abilities, organization capacity and safety‟s capacity change
over time. A focus on what development and venture work best to reinforce the
capabilities, linkages, abilities and information base cannot be a one-time initiative.
There can be temporary results. And often in emergencies and post conflict
circumstances there is a necessity for such. But even short-lived ability gains, such as
upsurge in monetary motivations or presenting a new knowledge system, need to be
reinforced by a constant resource and political pledge to produce everlasting results
that actually influence on present abilities. Policy of the government is the rule or law
that governs the programmes. Policy of the government should be able to provide the
program with reliable and sufficient sources of activity. They should be able to plan,
manage or evaluate policies, strategies or programmes designed to have impact in the
community. This rules and laws require wide consultation to ensure all the interests of
all the stakeholders are taken care of this rules or laws should also be able to make the
implementation of donor funded projects grow.
58
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62
APPENDIX I
RESEARCH QUESTIONNAIRE
Please answer the questions by putting a tick in the appropriate box or by writing in
the space provided.
i
SECTION B: PROJECT FUNDING
6 Does project funding affect implementation of donor funded projects in
Kenya ?
Yes [ ]
No [ ]
If yes, explain how
………………………………………………………………………………………
………………………………………………………………………………………
………………
…………………………………………………………………………………
…………………………………………………………………………………
ii
11. To what extent does community participation affect donor funded projects in
Kenya ?
Very great extent [ ]
Great extent [ ]
Average extent [ ]
Low extent [ ]
iii
SECTION E: STAFF TRAINING
17. Do staff training affect implementation of donor funded projects in Kenya ?
Yes [ ]
No [ ]
18. To what extents does staff training affect implementation of donor funded
projects in Kenya ?
Very great extent [ ]
Great extent [ ]
Moderate extent [ ]
Low extent [ ]
19. According to your opinion what can organizations do to improve staff skills in
implementation of donor funded projects in Kenya ?
…………………………………………………………………………………………
…………………………………………………………………………………………
…………………………………………………………………
iv
APPENDIX II
PLAGIARISM SUMMARY