OnePlus
India
Customer
Support

OnePlus
Helpline:
1800
102
8411
(Toll
Free)
Monday
to
Sunday:
09:00
AM
to
09:00
PM
For
more
information,
Visit
“www.oneplus.in/support”
or
scan:
Contents
Introduction


1
Accessories

2
Connection

3
Installation

4
TV
Specifications

7
Remote
Control

8
Important
Precautions 10
Recycling
Information 17
Licensing
Information 18
Warranty
Card 19
Introduction
Thank
you
for
purchase
of
OnePlus
TV.
Please
read
this
manual
before
the
first
use
of
OnePlus
TV.

Note
Images
and
illustrations
used
in
the
E-manual
and
this
manual
are
for
reference
only
and
may
differ
from
the

actual
product.

Installation
Please
contact
with
OnePlus
Customer
Support.

Location
of
the
identification
label
Labels
for
the
TV
Model
No.
and
Power
Supply
rating
are
located
on
the
rear
of
the
TV
or
under
the

terminal
cover
plate.

Owner’s
record
The
model
and
serial
numbers
are
located
at
the
side
or
rear
of
the
TV.
Stick
the
label
in
the
spaces

provided
on
Warranty
Card.
Refer
to
them
whenever
you
call
upon
your
OnePlus
dealer
regarding
this
TV.

1
Accessories

or

Remote
Control*1
User
Manual*1 Stand*2
&
Stand
Screw*4 Power
Cord*1
&

&
Battery
(AAA)*2 AV
Converting
Cable*1

A B C D E F G H

A
Wall
Mounting
Bracket
(*1)
C
Plastic
Tube
(*2)
E
Plastic
Plug
(*4)
G
5mm
Plastic
Spacer
(*4)

B
TV
Hanging
Bracket
(*2)
D
Self-tapping
Screw
(*4)
F
M6
Screw
(*4)

H
10mm
Plastic
Spacer
(*4)

Wall
Mounting
Kit*1
set

•
We
reserve
the
right
to
change
the
accessories
at
any
time
without
prior
notification.

2
Connection

RF

AV
AV
Receive
audio
and
video
signals

RF
from
external
AV
devices.

5V



500mA
USB
1

5V



500mA
USB
1

RF
Connect
a
coaxial
cable
to
receive
RF

5V



500mA
USB
2

signals
from
the
antenna
or
cable.

5V



500mA
USB
2

HDMI

1
(eARC)


USB
Connect
a
USB
storage
device.

HDMI

1
(eARC)


HDMI

2

or
HDMI
HDMI

2

Receive
HD
input
signal
from
HDMI

external
HDMI
devices.
HDMI
3

HDMI
3

OPTICAL
AV OPTICAL
ETHERNET

Use
an
optical
cable
to
output
your
TV’s
audio

signal
to
a
compatible
digital
audio
receiver.
ETHERNET OPTICAL

ETHERNET




Wired
network
port.

•
The
name
and
position
of
each
TV
terminal
may
vary
depending
on
the
model.

3
Installation
Installing
the
TV
with
wall
mounting
kit

•
This
TV’s
instruction
provides
the
steps
to
prepare
the
TV
for
wall-mount
installation
before
it
is
installed



on
the
wall.

•
Your
TV
can
be
mounted
on
a
wall
using
the
wall
mounting
kit
out
of
the
box
as
packaged.
If
the
table-top



stand
is
attached
to
the
TV,
the
TV
may
require
detaching
the
table-top
stand.
•
Prepare
the
TV
for
the
wall
mounting
kit
before
making
cable
connections.
•
For
product
protection
and
safety
reasons,
OnePlus
strongly
recommends
that
installation
of
your
TV
on



the
wall
should
be
performed
by
qualified
professionals.
Do
not
attempt
to
install
by
yourself.
•
Sufficient
expertise
is
required
in
installing
this
TV,
especially
to
determine
the
strength
of
the
wall
for



withstanding
the
TV’s
weight.


•
The
length
of
the
screws
differs
depending
on
the
wall
mounting
or
TV
hanging
bracket’s
thickness.



Please
use
the
screws
paired
with
wall
mounting
kit.

Recommended
viewing
distance
in
relation
to
screen
size
TV
Diagonal
Screen
Size
(inches) Recommended
4K
Viewing
Distance
(feet)

50 3.25 - 5.0

55 3.5 - 5.5

65 4.25 - 6.5

4
 1 2
Use
the
wall
mounting
bracket
as
a
guide
to
mark
Fix
the
TV
hanging
bracket
on
the
TV
rear
cover

the
positions
for
the
holes
on
the
wall
with
a
pencil.
with
M6
screws
and
plastic
spacers
as
shown
in

Use
a
drill
to
create
four
holes
at
the
marked
the
following
picture.


positions
on
the
wall.
Securely
fix
the
wall
mounting

bracket
on
the
wall
with
plastic
plugs
and
self-tapping

screws
as
shown
in
the
following
picture.

3
Hang
the
assembled
TV
onto
the
wall
mounting
bracket
fixed
tightly
on
the
wall.
Please
make
sure
that
the

hook
has
been
self
locked
and
the
TV
can’t
fall
off
while
lifting
it.

5
Installing
the
TV
with
table-top
stand

•
Minimum
2
persons
are
required
for
safe
handling
of
TV
for
a
damage-free
installation.
•
Avoid
touching
the
screen
so
as
not
to
cause
damage
to
the
screen.

1 2
Take
out
the
TV
and
carefully
put
it
(screen
Fix
the
Table
tops
stands
to
the
TV
by
using

the

downward)
on
a
stable
and
flat
table
with
a
soft
matching
screws
provided
in
the
box.
cloth
or
cushion
on
it.

6
TV
Specifications
Model 50UC1A00
/
55UC1A00
/
65UC1A00
Screen
Size:
50
inches
/
55
inches
/
65
inches
Screen
Resolution:
3840
x
2160
Diagonal:
1.26m
/
1.39m
/
1.64m
Basic
Voltage:
100-240V





50/60Hz
Specs Rating
Power:
140W
/
165W

/
215W

Wi-Fi:
2.4GHz/5GHz,
802.11
a/b/g/n
(2T2R)
Wireless
Connection
Bluetooth:
V2.1/3.0/4.2/5.0
BLE

CPU:
CA55*4
Internal
Memory:
2GB
DDR
Flash
Memory:
16GB
eMMC5.1
Hardware
Graphics
Processor:
Mali-G52
MC1


Specs Audio：PCM/MPEG(1/2/2.5)
Layer3/MPEG(1/2)
Layer2/AC3/EAC3/AC4/AAC/HEAAC/
cook/WMA/FLAC
Audio
and
Video
Decoding
Video：
HEVC(H.265)/H264/H263/MPEG1/MPGE2/MPGE4/VC1/VP8/VP9/RM
Container:

MKV/Webm/MP4/3GPP/TS/TP/TRP/AVI/FLV/AVI/RM/WMV

LAN
/
Ethernet
*
1,
10/100
BASE-T
(connection
speed
may
vary
depending
on
the

ETHERNET
network
environment)

RF ANTENNA
/
CABLE
*
1,
75
ohm
external
terminal
for
RF
inputs
Input/Output
USB USB
2.0
*
2
Terminals
HDMI HDMI
2.0
*
3,
support
3840x2160,
HDCP
1.4/2.2,
eARC
(HDMI
1
only)
AV Mini
AV
IN
*
1
OPTICAL Digital
Optical
Jack
*
1

7
Remote
Control
Using
the
remote 0

1 2
0.
MIC
(




): Speak
to
the
microphone
when
using
voice
assistant.
1.
ONEPLUS
(






):




•
OxygenPlay:
In
working
status,
short
press
to
open
OxygenPlay

4







or
return
to
OxygenPlay
home
screen.

3




•
Power:
In
standby
mode,
short
press
to
turn
on
the
TV.








In
working
status,
long
press
to
turn
off/sleep/restart
the
TV.
5 6
2.
MUTE
(






): Mute
or
unmute
the
TV
sound.
3.
OK:
Press
to
confirm
current
selection
during
navigation.
7
4.
Navigation
Buttons
(UP/DOWN/LEFT/RIGHT): 8





Navigate
up/down/
or
left/right
through
content.
During
9





playback
use
the
left/right
buttons
to
fast
backward/forward.
5.
BACK: Go
back
to
the
previous
screen. 11 10

6.
Google
Assistant: Press
to
talk
to
Google
to
control
your
TV
using






your
voice.
7.
HOME:
Short
press
to
quickly
return
to
the
Android
TV
home
screen.
8.
Volume
Up/Down
(+/-):
Adjust
the
sound
volume.
9.
MENU:
Short
press
to
open
the
application
menu.
Long
press






to
open
Settings.
10.
Prime
Video: Short
press
to
open
Prime
Video.
11.
NETFLIX: Short
press
to
open
Netflix.

8
Pairing
the
remote
For
remote
supporting
Bluetooth
and
Voice
control,
please

finish
pairing
with
your
OnePlus
TV
before
using.
The
pairing

could
be
done
at
FTI
(first
time
installation) process
or

Setting
>
Remotes
&
Accessories
>
Remote
control.

Follow
the
steps
when
TV
shows
pairing
page:
1.
Press
and
hold
OK
and
HOME
buttons
simultaneously
for




more
then
2
seconds
and
keep
the
remote
close
to
TV.
2.
Release
buttons
when
pairing
starts.
3.
Keep
the
remote
close
to
TV
(<50
cm
from
TV)
when
pairing.
4.
Finish
pairing.

• Functions
of
remote
control
may
vary
depending
on
the
region,



model,
app
or
source.
• In
the
upper
right
corner
of
the
Google
home
page,
you
can
switch



the
signal
source
through
the
Signal
Source
button.

9
Important
Precautions
Installation
•
The
TV
should
be
installed
near
an
AC
power
outlet
so
that
the
power
cord
can
be
easily
plugged
and



unplugged.

•
Place
the
TV
on
a
smooth,
flat
surface
to
avoid
the
TV
falling
and
causing
injury,
or
damaging
the
TV.

•
If
you
intend
to
install
a
wall-mount
bracket,
we
recommend
that
you
use
the
wall-mount
bracket


supplied
with
the
TV
or
authorized
by
OnePlus.

•
The
diameter
and
length
of
screws
will
vary
depending
on
the
model
of
wall-mount
bracket.
Failure
to
use



the
correct
screws
may
cause
the
TV
to
fall
or
lead
to
internal
damage.

Moving
•
Disconnect
all
cables
before
moving
the
TV.

•
Large
TV
needs
2
or
more
people
to
move
safely.
Avoid
applying
pressure
to
the
LED
panel
when
moving



the
TV.
Avoid
shaking
the
TV
or
exposing
it
to
excessive
vibrations.
•
When
moving
the
TV
to
a
new
location
or
to
carry
out
repairs,
package
it
with
the
original
box
and



packaging
materials.

Ventilation
•
Do
not
cover
the
ventilation
holes
or
insert
any
objects
into
the
case.

•
Keep
clear
space
around
the
TV
for
ventilation.

Wall
mounting
In
order
to
ensure
proper
ventilation
and
prevent
the
buildup
of
dust
and
dirt:
•
Do
not
mount
the
TV
flat,
upside-down,
or
backwards,
or
side
mount
the
TV.

•
Do
not
place
the
TV
on
a
shelf,
carpet,
bed
or
closet.
•
Do
not
cover
the
TV
with
fabric
or
other
materials
(such
as
newspapers).

10
AC
power
cord
Use
AC
power
cord
and
socket
according
to
the
instructions
below
to
avoid
fire,
electric
shock,
damage
or

personal
injury:
•
Insert
the
power
plug
completely
into
the
AC
outlet.

•
Use
the
TV
with
a
100-240V




50/60Hz
AC
power
source.
•
When
connecting
cables,
the
AC
power
cord
should
be
unplugged
for
safety
reasons.
Be
careful
not
to



rip
over
cables.
•
Before
moving
the
TV,
disconnect
the
AC
power
cord
from
the
AC
power
outlet.
•
Keep
the
AC
power
cord
away
from
heat.

•
Unplug
the
AC
power
plug
and
clean
it
regularly.
If
the
plug
is
covered
with
dust
and
water
vapor,
its



insulation
quality
may
deteriorate,
producing
a
fire
risk.

•
Avoid
excessive
pinching,
bending,
modifying
or
twisting
of
the
AC
power
cord,
otherwise
the
wires
may



become
exposed
or
broken.

•
Do
not
place
any
heavy
objects
on
the
AC
power
cord.

•
Do
not
pull
the
AC
power
cord
when
disconnecting
the
power.
•
Do
not
connect
too
many
devices
on
the
same
AC
power
outlet.

•
Do
not
use
unsuitable
AC
power
outlets.

Children
•
Do
not
let
children
climb
the
TV.

•
Place
small
objects
out
of
the
reach
of
children
in
order
to
avoid
swallowing.

11
Optional
items
•
Keep
optional
accessories
or
any
devices
that
emit
electromagnetic
radiation
away
from
the
TV
in
order

to
avoid
image
distortion
or
noise.
In
case
of
the
following
problems...
•
The
AC
power
cord
is
damaged
or
burnt.
•
The
AC
power
outlet
is
not
suitable.

•
The
TV
is
damaged
due
to
a
drop
or
impact.

•
Any
liquid
or
solid
objects
fall
into
the
case
through
an
outlet.

•
There
is
any
spark
or
smoke
or
burnt
smell
or
shorting
noise
from
the
TV.
Turn
off
the
TV
and
immediately
unplug
the
AC
power
cord.
Contact
OnePlus
Customer
Support
and

request
for
a
Service
Technician
Visit.

Usage
restrictions
Do
not
install/use
the
TV
in
the
following
places,
environments
or
conditions,
otherwise
the
TV
may

malfunction
and
cause
a
fire,
electric
shock,
damage
or
personal
injury.

•
Places

Outdoors
(in
direct
sunlight),
by
the
sea,
in
a
ship
or
other
vessel,
inside
a
car,
in
a
medical
institution,
at
an



unstable
location,
next
to
water,
or
in
a
place
exposed
to
rain,
moisture,
or
mildew.
If
the
TV
is
placed
in
the



dressing
room
of
a
public
bath
or
spa,
it
may
be
damaged
by
the
sulfide
in
the
air.
•
Environment
Hot,
damp
or
dusty
places:
places
where
insects
may
enter,
places
that
may
be
exposed
to
mechanical



shock,
next
to
flammable
objects
(such
as
candles).
The
TV
should
not
be
exposed
to
dripping
or



splashing
water,
and
do
not
place
any
items
containing
liquid
such
as
flower
vases
on
top
of
the
TV.
Do
not



place
the
TV
in
a
damp
or
dusty
place,
or
in
a
room
with
steam
or
fumes
(near
a
stove
or
humidifier)
to



avoid
fire,
electric
shock
or
deformation.
Keep
TV
away
from
steam
and
grease
aerosols
in
kitchen
or
AC



water
drains
or
windows
where
the
dew
or
rain
water
or
morning
dew
may
fall
on
TV.

12
•
Conditions

Do
not
use
the
TV
when
your
hands
are
wet,
when
the
case
is
open,
or
with
the
accessories
that
are
not



authorized
by
the
manufacturer.
In
the
case
of
a
lightning
storm,
disconnect
the
TV
from
the
AC
power



cord
and
outlet.
Do
not
install
the
TV
in
an
open-air
location.
Failure
to
follow
these
conditions
may
result



in
personal
injury
or
damage,
or
cause
objects
to
strike
the
TV.
•
Damage
to
OnePlus
TV
screen


Do
not
throw
any
objects
toward
the
TV,
otherwise
the
screen
may
be
broken
due
to
the
impact
and
cause



serious
injury.
In
case
of
damage
to
the
surface
of
the
TV,
do
not
touch
the
TV
before
the
AC
power
cord



has
been
unplugged,
otherwise
electric
shock
may
occur.
For
cleaning
do
not
directly
spray
cleaning



liquids
on
TV
or
Do
not
use
abrasive
cleaning
liquids.
Use
soft
and
clean
dust
free
microfiber
wipe
cloth
to



avoid
scratches,
and
do
not
apply
pressure
of
hands
or
finger
on
TV
screen.
•
Operating
conditions


Working
temperature:
0oC~40oC


Working
humidity:
20%~80%


Storage
temperature:
-10oC~50oC


Storage
humidity:
<80%

Precautions
Watch
TV
in
appropriate
lighting
conditions.
Watching
TV
in
insufficient
light
or
for
long
periods
can

damage
your
eyesight.
The
screen
and
TV
Frame
may
get
slightly
hot
with
prolonged
usage
of
TV.

13
Using
and
cleaning
the
screen/case
of
the
OnePlus
TV
Before
cleaning
the
TV,
ensure
that
the
AC
power
cord
is
disconnected
from
the
AC
power
outlet.
In
order

to
avoid
deterioration
of
the
casing
materials
or
damaging
the
screen,
please
read
the
following
precautions:
•
Wipe
with
a
soft
cloth
to
remove
any
dust
on
the
surface
of
the
screen/case.
If
there
is
still
dust,
wipe
with



a
soft
cloth
that
has
been
wet
with
a
mild
detergent.

•
Do
not
spray
the
gadget
cleaning
liquid
or
mild
detergent
directly
on
the
TV
screen
which
might
penetrate



into
the
TV
internal
parts
from
the
edges
and
cause
TV
malfunction.
•
Do
not
use
scrub
pads,
alkaline/acid
cleaners,
scouring
powder,
or
volatile
liquids,
such
as
alcohol,
volatile



oils,
thinners
or
insecticides.
The
use
of
the
above
materials
or
prolonged
contact
with
rubber
or
vinyl



products
may
cause
damage
to
the
screen
surface
and
casing
materials.
It
is
recommended
that
you



regularly
clean
the
vents
to
ensure
proper
ventilation.
•
When
adjusting
the
angle
of
the
TV,
slowly
move
the
TV
to
prevent
it
moving
or
slipping
from
the
base.

Advertising
This
TV
might
display
advertising
when
it
is
switched
on
and
off.
The
advertising
that
is
displayed
when
TV

is
switched
on
and
off
can
not
be
removed
or
altered,
and
we
have
no
control
over
the
content
of
third
party

advertising.

E-Waste
OnePlus
products
are
in
conformity
with
the
requirements
of
the
reduction
of
hazardous
substances
of
the

E-Waste
Rules
2016
and
its
amendments.
The
content
of
hazardous
substance
with
the
exemption
of
the

applications
listed
in
SCHEDULE
II
of
the
E-Waste
Rules:
1.
Lead
(Pb)
-
not
over
0.1
%
by
weight;
2.
Cadmium
(Cd)
-
not
over
0.01
%
by
weight;
3.
Mercury
(Hg)
-
not
over
0.1
%
by
weight;

14
4.
Hexavalent
chromium
(CR6+)
-
not
over
0.1
%
by
weight;
5.
Polybrominated
biphenyl
(PBBs)
-
not
over
0.1
%
by
weight;
6.
Polybrominated
diphenyl
(PBDEs)
-
not
over
0.1
%
by
weight.

WEEE
-
Waste
Electrical
and
Electronic
Equipment
Directive:
The
symbol
says
don’t
dispose
your
e-waste

into
the
municipal
waste
collections.
That’s
because
these
wastes
are
hazardous
in
nature
and
need
to
be

recycled
in
a
special
way.

How
to
dispose
this
product
Do
not
dispose
the
TV
or
its
accessories
with
regular
house
hold
waste,
e-wastes
are
hazardous
in
nature

and
need
to
be
recycled
following
the
country
specific
guidelines
or
directives
to
dispose
or
recycle

e
waste
strictly.
This
product
contains
electronic
waste
(e-waste)
and
needs
to
be
recycled.
To
recycle
this

product,
kindly:
(I)
log
on
www.exigorecycling.com
OR
(ii)
call
up
Exigo's
Toll-free
number
1800-102-5018
OR
(iii)
write
to
[email protected].
For
more
information
to
recycle
this
product,
please
visit
Exigo’s
Website.



Do’s
a.
Always
look
for
information
on
the
catalogue
with
your
product
for
end-of-life
equipment
handling.
b.
Ensure
that
only
Authorized
Service
Providers
repair
and
handle
your
electronic
product.

c.
Always
call
Authorized
E-Waste
Recyclers
to
dispose
products
that
have
reached
end
of
life.

15
d.
Always
drop
your
used
electronic
products,
batteries
or
any
accessories
when
they
reached
the
end
of





their
life
at
your
nearest
Authorized
E-Waste
Collection
Center
/
Collection
Point.

e.
Wherever
possible
instructed
separate
the
packaging
materials
according
to
responsible
waste
disposal





options
and
sorting
for
recycling.

Don’ts
a.
Do
not
dismantle
your
electronic
products
on
your
own.
b.
Do
not
throw
electronic
waste
in
bins
having
“Do
not
Dispose”
sign.

c.
Do
not
give
e-waste
to
informal
and
unorganized
sectors
like
Local
Scrap
Dealer
/
Rag
Pickers.

Warning
Never
place
a
television
set
in
an
unstable
location.
A
television
set
may
fall,
causing
serious
personal
injury

or
death.
Many
injuries,
particularly
to
children,
can
be
avoided
by
taking
simple
precautions
such
as:
•
Using
cabinets
or
stands
recommended
by
the
manufacturer
of
the
television
set.
•
Only
using
furniture
that
can
safely
support
the
television
set.
•
Ensuring
the
television
set
is
not
overhanging
the
edge
of
the
supporting
furniture.
•
Not
placing
the
television
set
on
tall
furniture
(for
example,
cupboards
or
bookcases)
without
anchoring



both
the
furniture
and
the
television
set
to
a
suitable
support.

•
Not
placing
the
television
set
on
cloth
or
other
materials
that
may
be
located
between
the
television
set



and
supporting
furniture.
•
Educating
children
about
the
dangers
of
climbing
on
furniture
to
reach
the
television
set
or
its
controls.
•
To
prevent
injury,
this
apparatus
must
be
securely
attached
to
the
floor/wall
in
accordance
with
the



installation
instructions.

If
your
existing
television
set
is
being
retained
and
relocated,
the
same
considerations
as
above
should
be

applied.

16
Recycling
Information

Plastic
Recycling
No. Name(English) Plastic
Property Material
Mark Material
Supplier
Name Reg Buy
Back
Price
(Rs./Ton)

Shenzhen
Xinhongli
Packaging
1 Gift
box
sealing
tape BOPP 91440300692514730X
Material
Factory

5 Shenzhen
Chuangwei-RGB

2 Carton
handle
buckle PP 91440300618810099P
Electronics
Co.,Ltd.

Shenzhen
Chuangwei-RGB

3 Polyfoam PS 91440300618810099P
Electronics
Co.,Ltd.

Dongguan
De
Han
4 Stand
screw
bag LDPE 91441900MZ4UNLUJ02
Industrial
Co.,
Ltd.

Shenzhen
Yongqiangsheng
5 Cabinet
protective
film LDPE 914403005554414914
New
Material
Co.,
Ltd

JiangSu

LETTALL

6 Decoration
protective
film LDPE 913202821429014964 5
Rs./Ton
Electronics
Co.,Ltd.

Dongguan
Hao
Shun
Precision
7 Screen
protective
tape PET 91441900712212685W
Technology
Co.,
Ltd.

Shenzhen
Senbaihui
8 IR
window
protective
film LDPE 91440300MA5DCMMM3W
Technology
Co.,Ltd

Maoming
Branch
of

9 RC
protective
film LDPE 440900000010417
China
Petrochemical
Co.Ltd.

Accessory
bag
of Zhongshan
Yicheng
Gaolang
10 LDPE 9144200055174708XN
wall
mounting
kit Hardware
Manufacture
Co.,Ltd.

Plastic
tray
of Zhongshan
Yicheng
Gaolang
11 PET 9144200055174708XN
wall
mounting
kit Hardware
Manufacture
Co.,Ltd.

The
Plastic
should
be
disposed
of
in
accordance
with
applicable
laws.
Such
plastic
should
preferably
be
recycled.

17
Licensing
Information

The
Adopted
Trademarks
HDMI,
HDMI
High-Definition
Multimedia
Interface,














































and
the
HDMI
Logo
are
trademarks
or
registered
trademarks
of
HDMI














































Licensing
Administrator,
Inc.
in
the
United
States
and
other
countries.

Manufactured
under
license
from
Dolby
Laboratories.
Dolby,
Dolby
Audio,

and
the
double-D
symbol
are
trademarks
of
Dolby
Laboratories
Licensing

Corporation.

The
Wi-Fi
CERTIFIED®
is
a
registered
trademark
of
Wi-Fi
Alliance®.

The
Bluetooth®
word
mark
and
logos
are
registered
trademarks
owned
by

Bluetooth
SIG,
Inc.
and
any
use
of
such
marks
by
OnePlus
Electronics

(Shenzhen)
Co.,
Ltd.
is
under
license.
Other
trademarks
and
trade
names
are

those
of
their
respective
owners.

•
Google
and
Android
TV
are
trademarks
of
Google
LLC.
•
All
other
trademarks
are
the
property
of
their
respective
owners.

18
Warranty
Card
1.
Warranty
Policy












Please
stick
the
SN
label
here.
Item Duration

















The
SN
label
should
be

















found
on
the
carton
label.

Panel 24
Months
OnePlus
TV 12
Months
TV
Remote
and
cable 12
Months
*
Must
be
in
undamaged
condition
and
with
original
packaging.
*
This
warranty
is
only
redeemable
within
the
original
region
of
purchase.
a.
OnePlus
products
purchased
on
oneplus.in,
via
authorized
partners,
or
official
pop-up
stores
comes





with
twelve
(12)
months
limited
warranty,
in
compliance
with
Indian
consumer
laws,
starting
from
the





date
of
delivery.
b.
Unless
otherwise
specified,
this
warranty
covers
the
hardware
components
of
the
product
as





originally
supplied
and
does
not
cover,
or
partially
covers
software,
consumable
items,
or
accessories





even
if
packaged
or
sold
together
with
the
product.
This
warranty
is
only
redeemable
within
your





original
country
or
region
of
purchase.

c.
The
limited
warranty
only
covers
product
defects
caused
by
workmanship
or
build
materials.
To
make




a
claim,
present
your
original
Proof
of
Purchase
(invoice),
model
and
serial
number
of
the
product,
and





photo
evidence
of
the
product’s
defects
to
OnePlus
Customer
Service
at





https://www.oneplus.in/support.
d.
Any
repair
service
covered
by
warranty,
along
with
shipping
and
handling,
will
be
free
within
the





twelve
(12)
months
period.

e.
OnePlus
may
use
rebuilt,
reconditioned
or
new
parts
and
components
when
repairing
any
product.





Alternatively,
we
may
replace
the
defective
product
entirely
with
a
rebuilt,
reconditioned
or
new





OnePlus
Product.

f.

Please
note
that
we
offer
after
sales
assistance
only
in
the
areas
where
we
make
shipments
(this





includes
repairs
and/or
replacements).
OnePlus
accept
no
liability
for
order
placed
outside
of
official





sales
regions.

19
2.
The
limited
warranty
does
not
cover:
a.
Defects
or
damage
resulting
from
accidents,
neglect,
misuse
or
abnormal
use;
defects
or
damage





caused
by
abnormal
conditions
or
improper
storage;
exposure
to
liquid,
moisture,
dampness,
sand
or





dirt;
unusual
physical,
electrical
or
mechanical
stress.





b.
This
warranty
does
not
cover
damage
caused
to
the
product
due
to
improper
installation
by
customer





and/or
connection
of
the
product
to
equipment
not
approved
by
OnePlus.
Only
service
engineer
can





unpack
and
verify
the
product
before
installation.
c.
Scratches,
dents
and
cosmetic
damage,
unless
caused
by
OnePlus.
d.
Defects
or
damage
resulting
from
excessive
force
or
use
of
metallic
objects
on
the
screen.
e.
Ordinary
wear
and
tear.
f.

Defects
or
damage
resulting
from
the
use
of
the
product
in
conjunction
with
accessories,
products,
or





ancillary/
peripheral
equipment
not
furnished
or
approved
by
OnePlus.
g.
Any
physical
feature
defects
or
damage
resulting
from
improper
testing,
operation,
maintenance,





installation,
service
or
adjustment
not
furnished
or
approved
by
OnePlus.
h.
Defects
or
damage
resulting
from
external
causes
such
as
collision
with
an
object,
damage
during





transport,
fire,
flooding,
dirt,
windstorm,
lighting,
earthquake,
exposure
to
weather
conditions,
theft,





blown
fuse,
viruses
and
other
software
problems
introduced
into
the
product,
abnormal
voltage,
or





improper
use
of
any
electrical
source.
I.

Products
not
purchased
from
oneplus.in
or
authorized
resellers
(we
recommend
that
you
contact
the





point
of
sale
for
support).
j.

Products
purchased
outside
of
officially
supported
OnePlus
countries
or
regions.
k.
Repair(s)
conducted
by
unofficial
repair
centers.
Please
contact
oneplus.in/support
for
enquiries
regarding
Limited
Warranty.

3.
Contact
us:






OnePlus
Helpline:
1800
102
8411
(Toll
Free)
9:00
am
-
9:00
pm,
Mon.
to
Sun.






Or
chat
with
us
/
submit
a
ticket
via
oneplus.in/support.

20
N080108-000657-001