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Facilities Management Lecture 1

The document provides a brief history of facilities management, from its origins in basic maintenance and cleaning services in the 1970s to a broader sector encompassing building, staff and business services today. It evolved from outsourcing non-core services in the 1970-80s to integrating more services, such as property management and human resources, over subsequent decades. Facilities management continues to diversify its services and there is no single definition or model for its scope and evolution.

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Vanessa L. Vinluan
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50 views15 pages

Facilities Management Lecture 1

The document provides a brief history of facilities management, from its origins in basic maintenance and cleaning services in the 1970s to a broader sector encompassing building, staff and business services today. It evolved from outsourcing non-core services in the 1970-80s to integrating more services, such as property management and human resources, over subsequent decades. Facilities management continues to diversify its services and there is no single definition or model for its scope and evolution.

Uploaded by

Vanessa L. Vinluan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Operations Management (104)

Facilities Management

BSBA - 3
TTH
5:30pm to 7:00pm
Brief history of facilities management:
Facilities management (FM) started as little more
than janitorial and caretaker services during the
1970s, involving building maintenance and
cleaning.
Cost-cutting by businesses in the 1970s and 80s
led to the outsourcing of non-core services such as
lighting, heating, plumbing to facility management
companies.
Brief history of facilities management:
In the 1990’s services such as property
management, space planning, relocation were
added,
and in the 2000s business processes including
payroll and human resources were added to the
service list.
These ‘integrated facility services’ gained increasing
market share over individual service providers.
Brief history of facilities management:
Today, the FM market has gradually increased to a
very broad sector encompassing building, staff and
business services.

It now comprises “a mix of in-house departments,


specialist contractors, large multi-service companies
and consortia delivering the full range of design,
build, finance and management”, according to the
British Institute of Facilities Management (BIFM).
Brief history of facilities management:

FM is still evolving and becoming more complex as


companies seek to add more services and revenue to
contracts.
There is not even universal agreement what exactly FM
covers, or doesn’t cover.
Almost every facilities, or facility, management
organisation has its own definition, which reflects the
diverse nature of the sector.
There was no single route of evolution as different
countries and companies added services according to
local demand and capabilities.
Brief history of facilities management:

In some countries, facilities management evolved


out of property/real estate companies, others from
service providers.
Brief history of facilities management:

In some countries, facilities management evolved


out of property/real estate companies, others from
service providers.
• Hard Services
• Soft Services
Definition:

“Facilities management is the integration of


processes within an organization to maintain and
develop the agreed services which support and
improve the effectiveness of its primary activities.”
This course is ideal for the learners who wants enhance
their technical skills and general understanding of the day-
to-day role of an operations or facilities supervisor.
This course introduces the key issues in facilities
management and provides a clear understanding of what
the job entails.
YOU WILL LEARN ABOUT:
• The key roles, responsibilities and
stakeholders of facilities management
• Proactive risk minimization and management
• Real world compliance, certification and audit
process
• Property operations efficiency
• Budget and reporting sustainability
Operations management
 is the administration of business
practices to create the highest level of
efficiency possible within an organization.

It is concerned with converting materials


and labor into goods and services as
efficiently as possible to maximize the profit
of an organization.
Operations and Facility Management
 Professional FM as an interdisciplinary
business function has the objective to
coordinate demand and supply of facilities
and services within public and private
organizations.
Operations and Facility Management
 Facilities management is a professional
management discipline focused upon the efficient
and effective delivery of support services for the
organizations that it serves.
It serves to ensure the integration of people,

systems, place, process, and technology.


Facility Management

•Evolution of Facility Management


•Facility as a business

•Create Total Management Plan

•Facility Location and Layout

•Factors influencing Facility Location

•Criticality analysis

•Relative Importance Index & Critical Index


Facility management has evolved over
decades
from individuals performing and
maintenance on a few buildings to
managers
who now oversee maintenance and
operations of large building portfolios.

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