DIRECT DEBIT REQUEST (“DDR”)
The PayPal services are provided to you by PayPal Australia Pty Limited ABN 93 111
195 389 (AFSL 304962).
Direct debits to your Account, including through the Bulk Electronic Clearing System
(“BECS”), will be lodged by PayPal Australia Pty Limited.
Name of Account Holder:
Address of Account Holder:
Contact Phone Number:
Bank Name:
BSB Number:
Account Number:
I declare that the bank account details provided above (the "Account") are correct and
authorise and request PayPal Australia Pty Limited (Direct Entry User ID 279219,
279222, 279234, 279236, 279240, 279241, 617702, 617703, 617704, 617707, 617708
or 617709) to arrange for funds to be debited from the Account at the financial institution
identified above.
By clicking on the "I Agree" button below, I:
1. request and authorise PayPal Australia Pty Limited to direct debit the Account
identified above for any payments permitted by the User Agreement for the PayPal
services which is available at www.paypal.com.au and clicking ‘Legal’ or any other
relevant agreement entered into by me, including for payments that I initiate, or fees and
liabilities I incur pursuant to such agreement including any fees and reimbursements to
our affiliates.
2. acknowledge and agree that this DDR is governed by the terms and conditions of the
Direct Debit Request Service Agreement below.
DIRECT DEBIT REQUEST SERVICE AGREEMENT
This Direct Debit Request Service Agreement (“Agreement”) sets out the terms of the
direct debit arrangements between you and PayPal Australia Pty Limited ABN 93 111
195 389 (AFSL 304962) (Direct Entry User ID 279219, 279222, 279234, 279236,
279240, 279241, 617702, 617703, 617704, 617707, 617708 or 617709) to enable you
to fund your PayPal Account using the Account.
In this Agreement these words have the following meanings:
“Account” means the bank account details provided by you for the purposes of this
Agreement and any DDR provided by you.
“Business Day” means a day other than a Saturday or a Sunday or a public holiday.
“DDR” means direct debit request.
"PayPal" means PayPal Australia Pty Limited ABN 93 111 195 389 (AFSL 304962).
"PayPal Account" means the account provided by PayPal which you opened when you
agreed to the User Agreement.
“PayPal User Agreement” means the contract you entered into with PayPal as part of
the registration process required to open your PayPal Account, which is accessible via
the Website and clicking ‘Legal’, as updated from time to time.
“Privacy Statement” means the published policy of that name, as updated from time to
time, and which forms part of the User Agreement.
“Website” means www.paypal.com.au.
“You” or “I” means the account holder whose details appear in the DDR above.
TERMS
1. You warrant and guarantee that you can authorise withdrawals from the
Account.
2. You can stop or cancel any DDR by contacting us using the details found in the
‘Contact Us’ link in the footer of the Website. You can also stop a future
automatic payment up to three Business Days in advance of the payment or
cancel any DDR you have made to PayPal by logging into your PayPal Account
and removing the Account from your PayPal wallet. However, you acknowledge
that removing the Account from your PayPal wallet does not cancel pending
transactions that you have already initiated and authorised. For further
information, see the User Agreement.
3. You acknowledge that revocation of a DDR does not terminate any contract for
services, including the User Agreement, that exists between PayPal and you.
Any revocation applies only to the method of payment and does not otherwise
have any bearing on the contract for services exchanged.
4. We will give you at least 14 days’ notice of any changes to the terms of this
Agreement. If you wish to discuss any changes to the terms, please contact us
using the details found in the ‘Contact Us’ link in the footer of the Website.
5. It is your responsibility to ensure that you have sufficient funds in the Account to
enable drawings to be made in accordance with a DDR. If there are insufficient
funds in the Account to enable a drawing to be made, this may result in the
drawing being reversed and we may attempt to withdraw these funds again
within a reasonable timeframe after the initial drawing. You also:
(a) may be charged a fee and/or interest by your financial institution;
(b) may incur fees or charges imposed or incurred by us; and
(c) must arrange for the debit payment to be made by another method or
arrange for sufficient funds to be in your Account by an agreed time so that
we can process the debit payment.
For further information, see the User Agreement.
6. A direct debit is not available for all bank accounts. You should check with your
financial institution to ensure that the Account can accept direct debits. You
should also check your Account details against a recent statement from your
financial institution.
7. If any drawing of funds from the Account falls due on a non-Business Day in the
place where the Account is held, it will be debited to the Account on the next
Business Day following the drawing date. If you are uncertain as to when the
drawing of funds will be processed, you should enquire directly with the financial
institution.
8. You may view the details of any drawing of funds from the Account by viewing
your account statement, which is accessible by logging into your PayPal
Account.
9. If you believe that a drawing has been initiated incorrectly, we encourage you to
take the matter up directly with PayPal by contacting PayPal by phone on (02)
8223 9500 for personal accounts and 1800 073 263 for business accounts.
Additionally, you can use the details in the ‘Contact Us’ link in the footer of the
Website.
You will receive a refund of the drawing amount if we, using our reasonable
efforts, cannot substantiate the reason for the drawing.
If you believe that you have not received a satisfactory response from us, you
may contact your financial institution.
10. Please direct any inquiries you have to us by using the details in the ‘Contact Us’
link in the footer of the Website. All communication addressed to us should
include your name and address, account name and contact phone number.
11. All personal customer information held by PayPal will be kept confidential except
the information provided to the financial institution involved to initiate the drawing
to the Account. We may also disclose the information to the relevant financial
institutions in the event of a claim or an alleged incorrect or wrongful debit, or as
otherwise required by law or in accordance with our Privacy Statement.
