Project Communication Management
PRESENTED BY HASINA CHANNAR
TRAINER –TEACHER-SPEAKER (TTS)
Effective Communication
Social Circle
Project Communication
Management
Project Communication Management includes the processes to
ensure that information needs of the project and its stakeholders are
met through development of artifacts and implantation of activities
designed to achieve effective information exchange.
Project Communication Management consists of two parts.
1)The first part is developing strategy to ensure communication is
effective for stakeholders.
The second part is carrying out the activities necessary to implement
the communication strategy.
Plan Communications Management :The process of developing an
appropriate approach and plan for project communication
activities based on the information needs of each stakeholder or
group available organizational assets and the needs of the project.
Manage Communications creation The process of ensuring timely
appropriate collection ,creation, distribution ,storage, retrieval
,management, monitoring and the ultimate disposition of project
information.
Monitor Communications- The process of ensuring the information
needs of the project and its stakeholders are met.
PROJECT COMMUNICATION MANAGEMENT
OVERVIEW
PLAN Communication Manage Communication Monitor Communication
Management
Inputs Inputs Inputs
1.Project Charter 1.Project Management Plan 1.Project Management Plan
2.Project Management Plan 2.Project Documents 2.Project documents
3.Project Documents 3.Work Performance Reports 3.Work Performance Data
4.Enterprise Environmental Factors 4.Enterprise Environmental factors 4.Enterprise Environmental factors
5.Organizational Process Assets 5.Organizational Process Assets 5.Organizational Process assts
Tools &Techniques Tools and Techniques Tools and Techniques
1.Expert Judgement 1.Communication technology 1.Expert Judgement
2.Communication requirements analysis 2.Communication Methods 2.Project Management Information
3.Communication Technology 3.Communication Skills System
4.Communication Models 4.Project management Information 3.Data Representation
5.Communication Methods System 4.Interpersonal and team skills
6.Interpersonal and Team Skills 5.Project Reporting 5.Meetings
7.Data Representation 6.Interpersonal and Team skills
8.Meetings 7.Meetings
Outputs Outputs Output
1.Communications Management Plan 1.Project Communications 1.Work Performance information
2.Project Management Plan 2.Change Requests
updates
2.Project Management Plan Updates 3.Project Document updates 3.Project Management Plan Updates
3.Project documents update 4.Organizational Process updates 4.Project document updates
KEY CONCEPTS FOR PROJECT COMMUNICATIONS
MANAGEMENT
Communication is the exchange of information, intended or involuntary.
The information exchanged can be in the form of ideas,instructions,or
emotions.
The mechanisms by which information is exchanged can be in:
Written Form. Either physical or electronic
Spoken- Either face to face or remote
Formal or informal(as in formal papers or social media)
Through Gestures Tone of Voice and facial expressions.
Through Media Pictures ,actions or even just choice of words.
Choice of words There is often more than one word to express an idea;
there can be subtle differences in the meaning of each of these words or
phrases
Verbal Communication Skills
Kinesics
Chronemics is the study of the use of time in
nonverbal communication.
The way that an individual would perceive
and value time, structure our time and
react to time is a powerful communication
tool, and helps set the stage for the
communication process.
Across cultures, time perception plays a
large role in the nonverbal communication
process.
Time perceptions include punctuality,
willingness to wait, and interactions. The use
of time can affect lifestyles, daily agendas,
speed of speech, movements and how
long people are willing to listen. Time can
also be used as an indicator of status.
For example, in most companies the boss
can interrupt progress to hold an impromptu
meeting in the middle of the work day, yet
the average worker would have to make
an appointment to see the boss.
Proxemics
· Intimate distance (0-2 ft.)
· Personal distance (2-4ft.)
· Social distance (4-12 ft.)
· Public distance (>12 ft.)
HAPTICS
COMMUNICATION SKILLS
How to Improve Non Verbal
Communication Skills
Verbal Communication Skills
Communication Strategies
Importance of Non Verbal
Communication
The Ultimate Guide to
Communication Skills
TOP C0MMUNICATION SKILLS
