TRBOnet Enterprise/PLUS

Radio Allocation
User Guide
Version 5.6

World HQ US Office Internet Telephone

Neocom Software Neocom Software EMEA: +44 203 608 0598
8th Line 29, Vasilyevsky Island 15200 Jog Road, Suite 202 Email: [email protected] Americas: +1 872 222 8726
St. Petersburg, 199004, Russia Delray Beach, FL 33446, USA WWW.TRBONET.COM APAC: +61 28 6078325
Notices
This document is for informational purposes only. Neocom Software offers no
warranties, express or implied, in this document.
Neocom and the Neocom logo, TRBOnet and the TRBOnet logo are either registered
trademarks or trademarks of Neocom Software, Ltd.
MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the Stylized M logo are trademarks
or registered trademarks of Motorola Trademark Holdings, LLC.
Intellectual property rights protect the voice coding technology embodied in this
product including patent rights, copyrights and trade secrets of Digital Voice Systems,
Inc. This voice coding technology is licensed solely for use within this communications
equipment. U.S. Pat. Nos. 6,199,037, 5,870,405, 5,754,974, 5,664,051, 5,630,011,
5,517,511, 5,491,772, 5,247,579, 5,226,108, 5,226,084, 5,216,747 and 5,081,681.
Microsoft, Windows, SQL Server and the .NET logo are either registered trademarks
or trademarks of Microsoft Corporation in the United States and/or other jurisdictions.
Other product or company names mentioned herein may be trademarks of their
respective owners.

© 2020 by Neocom Software, Ltd. All rights reserved.

This document was last revised on August 14, 2020.

Contents
1 Introduction ........................................................................................................................................................1
1.1 About This Guide ................................................................................................................................1
1.2 About TRBOnet....................................................................................................................................1
1.3 Contacts .................................................................................................................................................1
2 Overview ..............................................................................................................................................................2
3 Taking/Returning Radios by Dispatcher ..................................................................................................2
4 Taking/Returning Radio by Radio User ....................................................................................................3
5 Radio Allocation Module ...............................................................................................................................5
5.1 Configuring TRBOnet Dispatch Console ....................................................................................5
5.1.1 Custom Fields..............................................................................................................................5
5.1.2 Logical Groups ............................................................................................................................5
5.1.3 Users ...............................................................................................................................................7
5.1.4 Radios ............................................................................................................................................8
5.2 Connecting Barcode Scanner ...................................................................................................... 10
6 Reports .............................................................................................................................................................. 12
6.1 Radio Allocation ............................................................................................................................... 12
6.2 Checked Out Radios ....................................................................................................................... 13

ii TRBOnet Radio Allocation – User Guide

Introduction

1 Introduction
1.1 About This Guide
This document is intended for administrators setting up evaluation and proof-of-
concept deployments of MOTOTRBO Dispatch over IP solutions. The document
describes how to use the Radio Allocation feature in the TRBOnet Enterprise
software.

1.2 About TRBOnet

TRBOnet is a suite of professional applications for MOTOTRBO digital two-way radio
networks. TRBOnet manages voice and data communication paths across network
endpoints. It provides a unified graphical dispatcher workbench interface for the
entire range of workforce fleet management tasks.
For more information about TRBOnet products, refer to our website.

1.3 Contacts
Region Phone Email & Support

EMEA +44 203 608 0598

[email protected] — general and
commercial inquiries

Americas +1 872 222 8726 [email protected] — technical

support
https://trbonet.com/kb/ — online
knowledge base
APAC +61 28 607 8325

1
2 Overview
The TRBOnet Radio Allocation feature is used to check out/check in
(allocate/reallocate) radios to selected employees. This can be done either by the
dispatcher in the Dispatch Console application, or by the radio user directly from the
radio.
In addition, the Radio Allocation module can be used to automate checking
out/checking in (allocating/reallocating) radios using 'Honeywell Xenon 1900'
barcode scanners. The automatic check-in/check-out procedure is quite easy and
fast. The user first scans the radio's barcode and then scans their own badge. If the
user is authorized, they can check out/check in the radio.

3 Taking/Returning Radios by Dispatcher

This section describes how to allocate/reallocate (take/return) radios to users by the
dispatcher in TRBOnet Dispatch Console.
• Click the Radio Allocation tab (1):

• Select the radio in the list and click the Take/Return Radio button (2):

 Radio
This box displays the selected radio.
 User
From the drop-down list, select the user to allocate (check out) the radio to.
 Password
Enter the password for the selected user.

2 TRBOnet Radio Allocation – User Guide

Taking/Returning Radio by Radio User

 Click the Take Radio button to assign the radio to the selected user.

Note: The radio is returned (checked in) by the dispatcher in a similar

way.

4 Taking/Returning Radio by Radio User

This section describes how to appropriately configure the radio user in TRBOnet
Dispatch Console so that a radio can be allocated/reallocated (taken/returned) by
the radio user directly from the radio.
• Go to Administration, Users to add/edit/delete users in the system.

• Click either Add to add a user to the system, or Edit to edit the selected user.
• Switch to the Management tab and specify the following parameters:
 Disable radio on return
Select this option so that a radio will be disabled after the users returns it.
 Allow DTMF management
Select this option to allow taking/returning radios by sending the specified
DTMF tones.
• Take radio
Specify DTMF tones to be sent by the user to take a radio.
• Return radio
Specify DTMF tones to be sent by the user to return a radio.
 Allow Text Messages management
Select this option to allow taking/returning radios by sending specified text
messages.
• Take radio
Specify the text of the message to be sent by the user to take a radio.

3
 • Return radio
Specify the text of the message to be sent by the user to return a radio.
 Allow Sign In / Sign Out management
Select this option to allow taking radios when the user signs in to a radio.
• Sign-in ID
Specify the password that the user enters to sign in when they take a
radio.
 Allow beacon management
Select this option and enter Major ID and Minor ID of the beacon that will
be used for taking/returning radios. When a radio enters/leaves the range
of the specified beacon, this radio will be considered taken/returned by the
user.

Note: This functionality is available only if the radio is equipped

with an option board.

 Send notification to radio after it is taken/returned

Select this option so that a notification is sent to a radio every time the user
takes/returns it.
 Enable forced check-in
This option affects the Radio Allocation module. If enabled, the user will be
able to return any radio, regardless of whether who has taken the radio.

4 TRBOnet Radio Allocation – User Guide

Radio Allocation Module

5 Radio Allocation Module

This section describes how to configure the TRBOnet Dispatch Console and
TRBOnet One applications so that the Radio Allocation module can be used to
automate checking out/checking in (allocating/reallocating) radios using 'Honeywell
Xenon 1900' barcode scanners.

5.1 Configuring TRBOnet Dispatch Console

This section describes how to appropriately configure the users and radios in
TRBOnet Dispatch Console.
5.1.1 Custom Fields
This section describes how to add a custom field of the Barcode type.
• Go to Administration (1), Custom Fields (2)

• Click the Add button (3).

• In the Custom Field dialog box, specify the parameters of the field, making
sure that the Type value is Barcode.
5.1.2 Logical Groups
This section describes how to create logical groups. You must create at least one
logical group that will be common to both the User and Radio so that the User will
be able to check out that Radio.
• Go to Administration (1), Logical groups (2):

5
 • Click Add (3) to add a logical group.
 Select Add as a Root to add a logical group as a root folder.
 Select Add as a Child to add a logical group as a child folder.

 Specify a Name and Description for the logical group.

 Click OK to add the logical group.

6 TRBOnet Radio Allocation – User Guide

Radio Allocation Module

5.1.3 Users
This section describes to appropriately configure the user so that they can check out
radios.
• Go to Administration (1), Users (2) to add/edit/delete users in the system:
The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file and location.

• Click either Add (3) to add a user to the system, or Edit (4) to edit the selected
user:
• In the dialog box that opens, go to the Logical Groups tab.

 Make sure that at least one logical group is selected.

Note: This logical group must be common with the radio's logical
group so that the user will be able to check out that radio.

• Go to the Custom Fields tab.

7
  Make sure that the Barcode field is populated with a unique value
identifying the user.

Note: Print this value as a barcode and keep as the user's badge.

5.1.4 Radios
This section describes to appropriately configure the radio so that it can be checked
out to users.
• Go to Administration (1), Radios (2).

• Click Add Digital Radio (3) to add a new radio or double-click the selected
radio.
• In the dialog box that opens, go to the Logical Groups tab.

8 TRBOnet Radio Allocation – User Guide

Radio Allocation Module

 Make sure that at least one logical group is selected.

Note: This logical group must be common with the user's logical
group so that that user will be able to check out the radio.

• Go to the Custom Fields tab.

 Make sure that the Barcode field is populated with a unique value
identifying the radio.

Note: Print this value as a barcode and keep as the radio's

barcode.

9
5.2 Connecting Barcode Scanner
This section describes how to connect and configure a barcode scanner.
• Connect the barcode scanner to a PC via the USB cable and see it displayed in
the Device Manager as a "POS HID Barcode scanner".

Note: If you don't see the barcode scanner as a HID device, scan the
barcode below to appropriately program the scanner (see also the
user manual at https://www.honeywellaidc.com/-/media/en/files-
public/technical-publications/barcode-scanners/xenon/xenon-
ug.pdf):

• Run the TRBOnet One application.

• Go to Console Settings > General > Hardware Devices > Barcode scanner.
• From the drop-down list, select 1900.

10 TRBOnet Radio Allocation – User Guide

Radio Allocation Module

• Add a Workspace tab (1).

• In the right pane, go to Common > Radio Allocation (2).

• Drag it to the newly created workspace (3).

11
6 Reports
The administrator/dispatcher can generate reports on the allocated radios and
checked out radios.
• Click the Reports tab, and in the Reports pane, select
Usage Statistics Reports > Radio Allocation or Checked Out Radios:
• Enter the required report parameters and click Generate Report.

6.1 Radio Allocation

This report contains information on the allocated radios (radio, user, time the radio
was taken/returned) within the specified time range.
Filter
• Radio
In the list, select the desired radio(s).
• Logical Group
In the list, select the logical group(s).
• Radio ID
Enter a Radio ID or multiple Radio IDs of the radio(s) whose information to
include in the report.
• User
From the list, select the user whose information to include in the report.
Grouping
• Group by
From the list, select how to group records in the report, by radios or by users.

12 TRBOnet Radio Allocation – User Guide

Reports

6.2 Checked Out Radios

This report contains information on the radios that were checked out (taken) and not
checked in (returned) during the specified time period.
Filter
• Radio
In the list, select the desired radio(s).
• Logical Group
In the list, select the logical group(s).
• Radio ID
Enter a Radio ID or multiple Radio IDs of the radio(s) whose information to
include in the report.
• User
In the list, select the user(s) whose information to include in the report.

13