TECHNOLOGY LIVELIHOOD EDUCATION

INFORMATION ANDCOMMUNICATIONS TECHNOLOGY (ICT)

COMPUTER SYSTEM SERVICING (CSS)

Quarter 4- Module 1

INSTALL COMPUTER SYSTEMS AND NETWORKS

INSTALL EQUIPMENT / DEVICES and SYSTEMS
 Lesson 4 LO 2. BASIC COMPUTER CONFIGURATION SETUP

Welcome to the next level of your modular drill in Computer System Servicing (CSS) under the Information and
Communications Technology (ICT) Course. In this module, you will have a boundless deal of understanding of Installing
Computer Systems and Networks.
At the end of this module you will be able to apply the knowledge and skills on performing installation of devices
and variety of operating systems in accordance with customer/client’s requirements & conduct test on the installed
computer system.

What I Need to Know

The competency for this module is:

Performing Installation of Devices and Variety of Operating Systems

• Perform installation of devices and variety of operating systems in accordance with customer/client’s
requirements;
• Conduct test on the installed computer system

What I Know

Let’s check how familiar you are regarding performing installation of devices and variety of operating systems. Enjoy
and Learn new adventure.

Pre-test: True or False

Directions: Read each statement carefully. Write TRUE if the statement states fact and FALSE if it tells otherwise. Write
your answer in your activity/ lecture notebook.

1. Drivers are small software programs that help the operating system use or “drive” the device.
2. Operating System is software stored on a small memory chip on the motherboard.
3. BIOS instruct the computer on how to perform a number of basic functions such as booting and keyboard control.
4. Configuration is assortment of components that make up the system.
5. BIOS contain a number of hardware configuration options that cannot be changed through the setup utility.
6. BIOS access and configuration on PC systems is dependent of any operating system because the BIOS is part of
the motherboard hardware.
7. The BIOS Setup Utility is accessed in various ways depending on your computer or motherboard make and model.
8. BIOS is also used to identify and configure the hardware in a computer such as the hard drive, optical drive, CPU,
memory, etc.
9. Configuration can refer to either hardware or software, or the combination of both.
10. If the driver uses a setup or installation program, run the program to install the driver.
 What’s Is It
BASIC
COMPUTER CONFIGURATION SETUP

Configuration is the way a system is set up, or the assortment of components that make up the system.
Configuration can refer to either hardware or software, or the combination of both.

Basic Input / Output System (BIOS)

The Basic Input Output System, usually

referred to as BIOS, is software stored on a
small memory chip on the motherboard.

BIOS instruct the computer on how to

perform a number of basic functions such as
booting and keyboard control. BIOS is also used
to identify and configure the hardware in a
computer such as the hard drive, optical drive,
CPU, memory, etc.

Figure 108. BIOS Set- up

The BIOS is accessed and configured through the BIOS Setup Utility. The BIOS Setup Utility is, for all
reasonable purposes, the BIOS itself. All available options in BIOS are configurable via the BIOS Setup Utility. The
BIOS Setup Utility is accessed in various ways depending on your computer or motherboard make and model.

BIOS access and configuration on PC systems is independent of any operating system because the BIOS is
part of the motherboard hardware. It doesn't matter if a computer is running Windows 7, Windows Vista, Windows XP,
Linux, Unix, or no operating system at all - BIOS functions outside of the operating system environment and is no way
dependent upon it.

BIOS contain a number of hardware configuration options that can be changed through the setup utility. Saving
these changes and restarting the computer applies the changes to the BIOS and alters the way BIOS instructs the
hardware to function. The following list shows the things you can do in most BIOS systems:

• Change the Boot Order • Enable or Disable the Computer Logo

• Load BIOS Setup Defaults • Enable or Disable the Quick Power On Self Test (POST)
• Remove a BIOS Password • Create a BIOS Password
• Enable or Disable the CPU Internal Cache • Change the Date and Time
• Change Floppy Drive Settings • Enable or Disable the Caching of BIOS
• Change Hard Drive Settings • Change CD/DVD/BD Drive Settings
• Change CPU Settings • View Amount of Memory Installed
• Change Memory Settings • Change the Boot Up NumLock Status
• Change System Voltages

Device Drivers

Now that you successfully installed the operating system, you’ll need to configure the devices such as Video
Cards, Network Interface Cards, Sound Cards, etc by installing the device drivers of each. In many cases, if Windows
recognizes the device, drivers will be installed automatically. In some cases, generic drivers are installed so that the
devices will work properly.

Drivers are small software programs that help the operating system use or “drive” the device. Whenever a device
doesn’t work properly, ask if the proper driver has been installed.

The procedures listed below describe how to obtain and install drivers for hardware devices on a Microsoft Windows
2000-based computer.
Step 1: Determine the Hardware Manufacturer

If you do not know the manufacturer of the device for which you want to install the driver, follow these steps to
determine the manufacturer:

1. On the desktop, right-click My Computer, and then

click Manage.

Figure 109. Manage My Computer

2. Under System Tools, click Device Manager.

The devices that are installed on the computer are

listed in the right pane.

Device
Figure 110. Device Manager

3. In the right pane, expand the category of the

device that you want to configure. For example,
expand Display adapters.

NOTE: The device may be listed under other devices

Expanded
Device Category

Figure 111. Expanded Device Category

4. Right-click the device for which you want to install the driver, and then click Properties.

Note: This device may appear as Unknown Device or as a generic device.

Figure 112. Device Properties

5. Click the General tab. Make a note of the

manufacturer and model of the device.

Figure 113. General Tab

6. Click Cancel, and then quit Computer Management.

NOTE: If the device is not displayed in Device Manager, or the device is listed as an "Unknown device," contact the
computer or device manufacturer to obtain more information about the device.

Step 2: Obtain the Driver

To obtain the latest driver, use the following list of possible sources for the driver, in the order in which they are
presented.

Original Computer Manufacturer

If the device was installed by your computer manufacturer, contact the manufacturer of your computer to find
out how to obtain, download, and install the latest drivers for the device.

Device Manufacturer

Contact the manufacturer of the device to inquire about how to obtain, download, and install the latest drivers
for the device.
 Chipset Manufacturer

Contact the chipset manufacturer of the device to find out how to obtain, download, and install the latest
drivers for the device. It is best to first contact the manufacturer of the device for the drivers before you contact the
chipset manufacturer.

For example, if your display adapter uses a NVIDIA chipset, first contact the manufacturer of the display
adapter. If you cannot contact the display adapter manufacturer or if the manufacturer does not have a driver, contact
NVIDIA.

Some examples of chipset manufacturers (and their Web sites) include:

•NVIDIA (display adapters)

•PCTEL, Inc. (modems)

Installation CD or Floppy Disks

If you have the original driver CD or floppy disks that were included with the computer or device, and if no
other source for the drivers is available, use the original driver that is included with the computer or device.

NOTE: Whenever possible, try to first contact the Original Equipment Manufacturer (OEM), device manufacturer, or
chipset manufacturer to obtain the latest version of the driver.

Step 3: Install the Driver

• The driver files that you download from the OEM, device manufacturer, or chipset manufacturer differ
depending on how the driver is packaged by the manufacturer.

• If the file is an executable program, run the program to extract the files. If the file is in .zip format, you can
use a third-party utility such as WinZip to extract the files. For more information about how to extract the driver files,
see the instructions that are provided by the manufacturer of the driver.

• The driver may use a setup program. The driver package may contain raw driver files, or it may contain only
raw driver files. Some examples include .inf files, and .sys files. To install the driver, use one of the following methods
as appropriate to your situation.

Driver with a Setup or Installation Program

If the driver uses a setup or installation program, run the program to install the driver. For more information about how
to do this, see the documentation or contact the driver manufacturer.

Device Is Displayed in Device Manager

1. On the desktop, right-click My Computer, and then click Manage.

2. Under System Tools, click Device Manager.
The devices that are installed on the computer are listed in the right pane.
3. Expand the category of the device that you want to configure. For example, expand Modems.
NOTE: The device may be listed under Other devices.
4. Right-click the device for which you want to install the driver, and then click Properties.
NOTE: The device may be displayed as Unknown device, or as a generic device.
5. Click the Driver tab, and then click Update Driver.
The Upgrade Device Driver wizard starts.
6. Click Next.
7. Do one of the following:
o Click Search for a suitable driver for my device (recommended), and then click Next.
-or- o Click Display a list of the known devices for this device so that I can choose a specific driver,
and then click Next. Click Have Disk, click Browse, locate the .inf files that you downloaded in Step 2:
Obtain the Driver, click an .inf file, and then click Open.
8. Follow the wizard instructions to install the driver.
9. Restart the computer.
 Device Is Not Displayed in Device Manager

Use the Add New Hardware wizard in Control Panel to install drivers for non-Plug and Play devices. You may
have to use this method to install certain modems, serial ports, or printer ports.

1. Click Start, point to Settings, and then click Control Panel.

2. Double-click Add/Remove Hardware.
3. Click Next.
4. Click Add/Troubleshoot a device, and then click Next.
5. Do one of the following: o Click Yes, search for new hardware, and then click Next.
-or- o Click No, I want to select the hardware from a list, and then click Next.
6. Follow the wizard instructions to install the driver.
7. Restart the computer.

What I Can Do

Installing Device Drivers

Material: Installation CD or a downloaded software from the web (internet)

Direction: Given an installation CD or a downloaded software from the web (internet), perform installation of a
device driver. You can another procedure of installing drivers as applicable.
Take a selfie (with the computer screen as your background) while doing the said task and submit/pass the
picture to my FB account (Chito A. Florenosos)

Check the quality of your work undertaken in accordance with the established procedures thru the Performance Score
Card below.
PERFORMANCE SCORE CARD

Performance Criteria Criteria Grade

1. The system is correctly started. 20%
2. The Installation CD is properly inserted. 20%
3. Handling and safekeeping of installation CD is observed. 20%
4. The instructions how to install device drivers are accurately followed. 20%
5. The device drivers are successfully installed 20%
PERFORMANCE RATIING
 Lesson 1 LO 3. Conduct test on the installed computer system

What’s Is It

Lesson 3. CONDUCT TEST ON THE INSTALLED COMPUTER SYSTEM

In the previous lesson, you were introduced with all the necessary knowledge and skills on installation of computer
devices and operating system. Now, after executing the correct procedures I am sure that installation is a very easy
task for you. Those skills will be very essential for the next lesson.

TESTING INSTALLED EQUIPMENT / DEVICES (COMPONENTS)

As computer technician you will need a good understanding of the health and safety regulations from early on in
your career, so that you understand the good practices demanded by law. In particular, you need to:
report any accidents
take reasonable care of your own health and safety when moving heavy components
not cause any electrical hazards
make sure that workstations meet safety requirements.
You need to adhere to health and safety regulations as they will help to protect you and others and will
avoid any unnecessary legal action for reckless and unsafe working practices. If you identify any health and
safety problems, you should tell your line manager or the health and safety representative immediately.

The most basic test is to switch the system on to check it starts without errors. ICT professionals are also
likely to use tools and utilities to check that all is well with the system after an installation.

The Use of Diagnostic Tools in testing installed hardware components and other peripherals

Diagnostic tools are used to test and diagnose equipment. Diagnostic tools include the following:
• Digital multimeter is a device that can take many types of measurements. It tests the integrity of circuits and
the quality of electricity in computer components. A digital multimeter displays the information on an LCD or
LED.

• A loopback adapter, also called a loopback plug, tests the basic functionality of computer ports. The adapter is
specific to the port that you want to test.

• The toner probe, is a two-part tool. The toner part is connected to a cable at one end using specific adapters,
such as an RJ-45, coaxial, or metal clips. The toner generates a tone that travels the length of the cable. The
probe part traces the cable. When the probe is in near proximity to the cable to which the toner is attached,
the tone can be heard through a speaker in the probe.

Figure 114. Diagnostic Tools

Software Tools

Like hardware tools, there are a variety of software tools that can be used to help technicians pinpoint and
troubleshoot problems. Many of these tools are free and several come with the Windows operating system.

Disk Management Tools

Software tools help diagnose computer and network problems and determine which computer device is not functioning
correctly. A technician must be able to use a range of software tools to diagnose problems, maintain hardware, and
protect the data stored on a computer.
You must be able to identify which software to use in different situations. Disk management tools help detect and correct
disk errors, prepare a disk for data storage, and remove unwanted files.

The following are some disk management tools:

• FDISK: A command-line tool that creates and deletes partitions on a hard drive. The FDISK tool is not available
in Windows XP, Vista, or 7. It has been replaced with the Disk Management tool.
• Disk Management Tool: Initializes disks, creates partitions, and formats partitions.
• Format: Prepares a hard drive to store information.
• ScanDisk or CHKDSK: Checks the integrity of files and folders on a hard drive by scanning the file system.
These tools might also check the disk surface for physical errors.
• Defrag: Optimizes space on a hard drive to allow faster access to programs and data.
• Disk Cleanup: Clears space on a hard drive by searching for files that can be safely deleted.
• System File Checker (SFC): A command-line tool that scans the operating system critical files and replaces
files that are corrupted.
Use the Windows 7 boot disk for troubleshooting and repairing corrupted files. The Windows 7 boot disk repairs
Windows system files, restores damaged or lost files, and reinstalls the operating system.

Test procedures

A test procedure is a set of steps to guide you through what needs to be done to thoroughly test the installation.
It is designed to help you work more effectively and to make sure you test everything that needs testing.

Test procedures are created in-house and could include these steps:
1. Gathering test information. The first step is to run the tests required by the procedure and find out what
happens. You should record all the results of your tests in a log so that you know which pass and which
fail, thereby requiring further action.

2. Validating the test information. The next step is to check the data you gathered from the tests to make
sure it is correct. This is usually done by running the tests again.

3. Responding to test information. This step is important because you need to be able to recognize when
a test shows problems or is successful. For example, if ping is used to test a network connection then
‘Request timed out’ shows the test was not successful.

4. Checking specification. The final step is an important end to testing. You need to check the specification
for the installation to make sure that it has been met. For example, if a user requested an upgrade to make
their display run at 1920 x 1200, then the ICT professional should check that the graphics card and screen
can do this.
External Visual Inspection
The external visual inspection consists of a quick inspection of the exterior of the computer, the monitor, the
keyboard, any peripherals, and cables. While performing the visual inspection, make any necessary corrections. To
perform the external visual inspection, perform the following steps:

1. Turn off the computer, the monitor, and all peripherals.

2. Verify that all power cables are properly connected to the computer, the monitor and peripherals, and their
power sources.
3. Verify that the keyboard and mouse interface cables are firmly attached to the proper connectors on the back
of the computer.

• For a PS/2-compatible mouse, the keyboard and mouse interface cable connectors are identical except
for their labels.

• For a serial mouse, the mouse interface cable must be firmly attached to one of the serial port
connectors, and its captive screws must be secure enough to ensure a firm connection.
4. Verify that network cables (if present) are properly attached.
5. Verify that any devices attached to the serial and parallel port connectors are properly connected.

• Each of the serial and parallel port interface cables must be firmly attached to an appropriate connector
on the back of the computer as well as to the interface connector on the device. The captive screws
that secure these connectors at each end of the interface cable must be secure enough to ensure a
firm connection.
6. Verify that the video interface cable is firmly attached to the video connector on the back panel or to a video
expansion card, and also to the connector on the back of the monitor. For proper connection of the video
monitor, see the documentation for the monitor.
7. Inspect all external monitor controls for any obvious damage or improper settings. For proper settings of the
video monitor controls, see the documentation for the monitor.
8. Inspect the keyboard to ensure that no keys are sticking. If one or more keys are sticking, it may be necessary
to replace the keyboard.
9. Inspect the exterior of the computer, including all controls and indicators, and all user-accessible data storage
devices for any signs of physical damage.

Does the inspection reveal any problems?

Yes. Proceed to the appropriate procedure in "Removing and Replacing Parts."

No. Proceed to "Observing the Boot Routine."

Observing the Boot Routine

After you have performed an external visual inspection as described in the previous section, you should boot
the system and, while the boot routine is running, observe the system for any indications of problems.

NOTE: Most of the steps in this procedure require observation of system functions and indications, some
of which can occur simultaneously. It may be necessary to reboot the system several times to complete all
of these steps.
To observe problem indications during the boot routine, perform the following steps:

1. If the system is off, turn on all peripherals and the computer.

2. Check the power supply fan. Does the fan run normally? o Yes. Proceed to step 3. o No. Troubleshoot the
system power supply.

3. Watch the <Num Lock>, <Caps Lock>, and <Scroll Lock> indicators on the upper-right corner of the
keyboard. After all three indicators flash momentarily, and following a long pause (approximately 30
seconds), the Num Lock indicator should light up and remain on (unless the Num Lock option is set to Off
in the System Setup program).

Do these indicators flash on and off within approximately 10 seconds after the boot routine starts?
o Yes. Proceed to step 4.
o No. Troubleshoot the system power supply. If the troubleshooting procedure indicates that the system
power supply is operational, troubleshoot the memory.

4. During the boot routine, observe the system for any of the following indications:

o Beep codes — A beep code is a series of beeps that indicates an error condition.

o System error messages — these messages can indicate problems or provide status information.
o Diskette-drive and hard-disk drive access indicators — These indicators light up in response to data
being transferred to or from the drives. If either of these indicators fails to light up during the boot
routine, troubleshoot the diskette drive or hard-disk drive subsystem, as appropriate.

5. Observe the monitor screen for the Diagnostics menu.

Internal Visual Inspection

NOTICE: Before you proceed with the internal visual inspection described in this section, ensure
that the user has saved all open files and exited all open application programs if possible.

A simple visual inspection of a computer’s interior hardware can often lead to the source of a problem, such as a
loose expansion card, cable connector, or mounting screw. To perform the internal visual inspection, perform the
following steps:

1. Turn off the system, including any attached peripherals, and disconnect all the AC power cables from
electrical outlets.

CAUTION: Before beginning to work inside the computer, disconnect the power supply from the
power source and the power supply cables from the power supply.

2. Remove the computer’s right side cover.

CAUTION: The heat sink assembly can get extremely hot during system operations. Be sure
that it has had sufficient time to cool before touching it.

CAUTION: When handling the heat sink assembly, take care to avoid sharp edges on the heat
sink.
 3. Verify that the chips, expansion cards, and SEC cartridge and heat sink assembly or assemblies are fully
seated in their sockets or connectors.
4. To ensure that the chips are fully seated in their sockets, press firmly on the top of each chip.
5. Verify that all jumpers are set correctly.
6. Check all cable connectors inside the computer to verify that they are firmly attached to their appropriate
connectors.
7. Reinstall the computer cover.
8. Reconnect the computer and any attached peripherals to their power sources, and turn them on.

What I Can Do

Suppose that you are in the workshop carrying out hardware installations, the owner are very impressed with
you. There has been a lot of telephone time spent recently explaining to customers how to test installed components of
their computer systems. The shop has decided to create their own video that will be uploaded to the website and
YouTube. You have been asked to create this video.

1. Create a video on the following:

a. Undertake final inspection on the assembled computer system for functionality. This will be to test that
the newly installed hardware components work without problems;
b. Accomplish technical reports on the tests conducted; and
c. Follow procedures in forwarding documentation to appropriate personnel or authority
Submit/pass the video to my FB account (Chito A. Florenosos) as a message.

What’s More

SKILLS TEST

Direction: Listed below are some of the most important skills that you must gain in order to render quality
service when you enter the real world of Computer Hardware Servicing. Read the skills carefully. Write “YES” if you are
familiar with the skill and “NO” if not. Feel free to answer each skill. Write your answers in your notebook.

Skills in Computer Hardware Servicing YES NO

I can open a computer case.
I can connect the mouse.
I can connect the keyboard.
I can connect the monitor.
I can apply occupational health and safety precautions while working.
I can remove the system fan.
I can detach the power supply from the system unit.
I know how to remove the RAM from the motherboard.
I can remove the hard drive from the system unit.
I can install the power supply.
I know how to install the motherboard.
I can install the internal drives in a system unit.
I know how to attach RAM in the memory socket.
I can install CD / DVD drives.
I know how to install an operating system
I know how to configure a hardware components
I know the procedures in inspecting operating systems and software components
Glossary of Terms (***Have a copy of this in your notebook)
adapters - These are printed-circuit boards that enables the computer to use a peripheral device for which it does not
have the necessary connections or circuit boards.
Analog Computers- It uses continuous variables for mathematical operations and utilizes mechanical or electrical
energy.
Bridge is a device filters data traffic at a network boundary
Digital Computers- They use digital circuits and are designed to operate on two states, namely bits 0 and 1
Digital multimeter is a device that can take many types of measurements. It tests the integrity
Drivers- are small software programs that help the operating system use or “drive” the device
Ethernet switch is a device that gathers the signals from devices that are connected to it hard disk drive- Is a magnetic
storage device that is installed inside the computer.
hardware- These are the tangible component of a computer system.
hazard- Is a situation in the workplace that has the potential to harm the health and safety of people or to damage plant
and equipment.
Hub- is a small, simple, inexpensive device that joins multiple computers together
Hybrid Computers- a combination of both digital and analog computers
Loopback adapter- is also called a loopback plug, tests the basic functionality of computer ports
Mainframe Computers- these are computers have the capacities to host multiple operating systems and operate as a
number of virtual machines and can substitute for several small servers
Microcomputers- A computer with a microprocessor and its central processing unit it is known as a microcomputer
Minicomputers- are also called mid-range systems or workstations
motherboard- The main circuit board of a computer containing all the essential parts of a PC.
Network firewall - protects a computer network from unauthorized access
Personal Digital Assistants (PDAs)- is a handheld computer and popularly known as a palmtop
Smart board - Type of display screen that has a touch sensitive transparent panel covering the screen.
static electricity - An accumulation of electric charge on an insulated body.
Servers- They are computers designed to provide services to client machines in a computer network

Acronyms
ATA- Advance Technology Attachment
BIOS- Basic Input Output System
CD- Compact Disc
CHS- Computer Hardware Servicing
CRT- Cathode Ray Tube
ESD- Electro Static Discharge
DVD- Digital Versatile Disc
FAT- File Allocation Table
GB- Giga Byte
HDD- Hard Disk Drive
LAN- Local Area Networking
LCD- Liquid Crystal Display
LED- Light Emitting Diode
MB- Mega Byte
NTFS- New Technology File System
OHS- Occupational Health and Safety
OS- Operating System
PDA- Personal Digital Assistant
PPE- Personal Protective Equipment
RAM- Random Access Memory
ROM- Read Only Memory
SATA- Serial Advance Technology Attachment
USB- Universal Serial Bus
WAN- Wide Area Network
VGA- Video Graphic Array
Summative Assessment

Modified True-False Test.

Directions: Read each statement carefully. Write TRUE if the statement states fact, if the statement is False, change
the underline word with the correct answer. Write your answer in a separate sheet of paper.

1. The external visual inspection consists of a quick inspection of the interior of the computer.
2. BIOS contain a number of hardware configuration options that cannot be changed through the setup utility.
3. A beep code is a series of beeps that indicates an error condition.
4. Drivers are small software programs that help the operating system use or “dive” the device.
5. Operating System is software stored on a small memory chip on the motherboard.
6. BIOS is also used to identify and configure the hardware in a computer such as the hard drive, optical drive, CPU,
memory, etc.
7. If the driver uses a setup or installation program, run the program to install the driver.
8. Before beginning to work inside the computer, connect the power supply from the power source and the power supply
cables from the power supply.
9. Configuration is assortment of components that make up the system.
10. The heat sink assembly can get extremely hot during system operations. Be sure that it has had sufficient time to
cool before touching it.
11. The BIOS Setup Utility is accessed in various ways depending on your computer or motherboard make and model.
12. A test procedure is a set of steps to guide you through what needs to be done to thoroughly test the installation.
13. Declog optimizes space on a hard drive to allow faster access to programs and data.
14. BIOS instruct the computer on how to perform a number of basic functions such as booking and keyboard control.
15. BIOS access and configuration on PC systems is dependent of any operating system because the BIOS is part of
the motherboard hardware.

Answer Key

10. T
9. T
8. T
7. T
6. F
5. F
4. T
3. T
2. F
1. T

What’s I Know