CAD Set 1
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Practice Set 1
Your results are here!! for" ServiceNow CAD Practice Test 1 "
0 of 65 questions answered correctly
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Correct Incorrect
1. Question
Which objects can you use in a Scheduled Script Execution (Scheduled Job) script?
Incorrect
Since this is similar to business rule, when accessing the script, hit Ctr+Space will let you know what API you
use
REF: https://docs.servicenow.com/bundle/orlando-application-development/page/script/useful-
scripts/concept/c_UsefulSchedulingScripts.html
2. Question
When a ServiceNow instance requests information from a web service, ServiceNow is the web service:
Publisher
Specialist
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Provider
Consumer
Unattempted
HTTP-based web services allow diverse applications to talk to each other. ServiceNow supports both inbound
(provider) and outbound (consumer) web services.
Ref:https://docs.servicenow.com/bundle/quebec-application-development/page/integrate/web-
services/reference/r_AvailableWebServices.html
3. Question
Which one of the following is the fastest way to create and configure a Record Producer?
Create a Catalog Category, open the category, and select the Add New Record Producer button
Use the Record Producer module then add and configure all variables manually
Open the table in the Table records and select the Add to Service Catalog Related Link
Open the table’s form, right-click on the form header, and select the Create Record Producer menu item
Unattempted
Navigate to Service Catalog > Catalog Definition > Record Producers.
Click New or select the record producer to edit.
Ref: https://docs.servicenow.com/bundle/orlando-it-service-management/page/product/service-catalog-
management/task/t_DefRecProdInSCat.html#
4. Question
Which of the following methods are useful in Access Control scripts?
Unattempted
ACL is server-side script, so we can use following:
1. gs (GlideSystem)
2.current
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5. Question
Which one of the following client-side scripts apply to Record Producers?
Unattempted
If you are using record producers to pass variables from the service catalog to other types of records, these
variables are made visible in those records with a variable editor, such as the Change Variable Editor UI forma
on Change request forms. You can manipulate these variables using standard client script methods, such
as setDisplay, setMandatory,setValue, and getValue.
https://docs.servicenow.com/bundle/orlando-application-development/page/script/client-
scripts/concept/c_CatalogClientScriptCreation.html
6. Question
When configuring an Access Control which has no condition or script, which one of the following statements i
true?
Unattempted
Note: If there are no matching access control rules for the requested object and operation, then the system g
the user access to it. In practice, it is rare for the system to find no matching rules because the system has a
of default access control rules that protect all record operations.
If no condition or script matched, will grant access to all records and fields. Table.none will grant access to w
record.
[incident].[– None –] – The Incident table.
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Ref: https://docs.servicenow.com/bundle/paris-platform-administration/page/administer/contextual-
security/concept/access-control-rules.html
7. Question
How must Application Access be configured to prevent all other private application scopes from creating
configuration records on an application’s data tables?
You must create Access Controls to prevent all other application scopes from creating configuration record
an application’s data tables rather than using Application Access
Set the Accessible from field value to All application scopes and de-select the Can create option
Set the Accessible from field value to This application scope only and de-select the Allow access to this ta
via web services option
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Set the Accessible from field value to This application scope only
Unattempted
To prevent all other app scopes, simply select “This application scope only”
https://docs.servicenow.com/bundle/quebec-application-
development/page/build/applications/concept/c_ExampleGrantingAccessToConfigRecs.html
8. Question
What are some of the benefits of extending an existing table such as the Task table when creating a new
application?
a) You can repurpose existing fields by simply changing the label.
b) Use existing fields with no modifications.
c) Existing logic from the parent table will be automatically applied to the new table.
d) All of the parent table records are copied to the new table.
a, b, c, and d
a and b
b and c
a, b, and c
Unattempted
All of the parent table records are copied to the new table.
=> This is wrong, data wont be copied to child tables
https://community.servicenow.com/community?
id=community_blog&sys_id=077da269dbd0dbc01dcaf3231f961966
9. Question
Which one of the following is NOT a method used for logging messages in a server-side script for a privately-s
application?
gs.log()
gs.error()
gs.warn()
gs.debug()
Unattempted
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10. Question
If the Create module field is selected when creating a table, what is the new module’s default behavior?
Open a link to a wiki article with instructions on how to customize the behavior of the new module
Unattempted
Create new table with new module
Display on navigation, click menu item will show the list of all records
11. Question
Which one of the following is NOT required to link a ServiceNow application to a Git repository?
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Password
URL
User name
Application name
Unattempted
Required:
1.Network protocol
2.URL
3.Branch
4.MID Server Name
5.Credential (user name and password)
https://docs.servicenow.com/bundle/quebec-application-
development/page/build/applications/task/t_LinkAnApplicationToSourceControl.html
12. Question
Which Report Type(s) can be created by right-clicking on a column header in a table’s list?
Bar Chart
Unattempted
Right click on a list of records, we can create Bar Chart , Pie Chart
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13. Question
What is a Module?
The functionality within an application menu such as opening a page in the content frame or a separate ta
window
A way of helping users quickly access information and services by filtering the items in the Application
Navigator
Unattempted
Modules are the children, or the second tier navigation options to the applications in the application navigator
Modules often link to other pages or records in the platform. You can configure which modules appear in the
application navigator using Application Menus module.
1. Navigate to System Definition > Application Menus
2. Open or create new Menus
3. Scroll down to the Modules related list and click New.
REF: https://docs.servicenow.com/bundle/quebec-platform-user-interface/page/administer/navigation-and-
ui/task/t_CreateAModule.html
14. Question
It is best practice to define the business requirements and the process(es) an application will manage as part o
application development plan. What are some of the considerations to document as part of the business proce
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Unattempted
15. Question
Which of the following statements does NOT apply when extending an existing table?
The parent table’s Access Controls are evaluated when determining access to the new table’s records and
fields
The new table inherits the functionality built into the parent table
The new table inherits all of the fields from the parent table
Unattempted
it is required to always extend the table if you want to use the default functionality of that table and want to
customize it more instead of adding new fields to it.
But, depends on your need, check out below decision matrix when extending table
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https://developer.servicenow.com/dev.do#!/learn/learning-
plans/orlando/new_to_servicenow/app_store_learnv2_buildneedit_orlando_tables
16. Question
Which one of the following is the baseline behavior of a table in a privately-scoped application?
The table and its data are not accessible using web services
Any Business Rule can read, write, delete, and update from the table
Only artifacts in the table’s application can read from the table
Unattempted
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17. Question
Which one of the following is NOT a purpose of application scoping?
Provide a namespace (prefix and scope name) to prevent cross application name collisions
Provide controls for how scripts from another scope can alter tables in a scoped application
Unattempted
Why is this important?
Scope protects an application, its files, and its data from conflicts with other applications. => Answer : D
Scope determines which parts of an application are available for use by other applications in ServiceNow.
Scope allows developers to configure which parts of their application can be acted on by other applications.
Scope prevents work done in the main ServiceNow browser window (not in Studio) from becoming part of an
application’s files.
18. Question
Which one of the following is true regarding Application Scope?
Applications downloaded from 3rd party ServiceNow application developers cannot have naming conflicts
Unattempted
Answers:
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19. Question
Identify the incorrect statement about Delegated Development in ServiceNow.
Administrators can grant non-admin users the ability to develop global applications.
Administrators can specify which application file types the developer can access.
Unattempted
A. Administrators can grant non-admin users the ability to develop global applications.
=> A system administrator can assign a non-administrator user or group as a developer or deployment resou
for a specific application.
B. Administrators can specify which application file types the developer can access.
=> INCORRECT – All File Types – Grants the assigned developer access to all application file types, includin
some not granted by the other options. This permission is equivalent to granting the user the admin role but
some limitations. Specifically, it provides access to all file types that are configured in your application per the
Manage Developers task in the Application Creator. For an example of such file types, see the permissions
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20. Question
One of the uses of the ServiceNow REST API Explorer is:
Unattempted
In this module, you will learn to:
Use the REST API Explorer and the Table API to interact with records from ServiceNow tables
-Path parameters
-Query parameters
-Headers
-HTTP Status
-Response Body
Create a ServiceNow user for inbound REST requests
Create cross-origin resource sharing (CORS) rules to select which HTTP methods are allowed from a resource
Disable web service access to tables
Create code samples to use in third-party applications which integrate into ServiceNow
REF: https://developer.servicenow.com/dev.do#!/learn/learning-
plans/orlando/technology_partner_program/app_store_learnv2_rest_orlando_introduction_to_the_rest_api_ex
21. Question
In a Business Rule, which one of the following returns true if the currently logged in user has the admin role?
g_form.hasRoleExactly(‘admin’)
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gs.hasRole(‘admin’)
g_form.hasRole(‘admin’)
gs.hasRoleExactly(‘admin’)
Unattempted
A and C are client-side api
Try it on “Scripts – Background” and see the output:
22. Question
From the list below, identify one reason an application might NOT be a good fit with ServiceNow. The applicat
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Unattempted
ServiceNow doesn’t support libraries with low-level programming, they support their own API with low-code
functionalities
23. Question
When configuring a REST Message, the Endpoint is:
The response from the provider indicating there is no data to send back
Unattempted
Endpoint – The endpoint is the URL of the data to be retrieved, updated, or deleted. Every REST message m
specify an endpoint.
REF:https://docs.servicenow.com/bundle/quebec-application-development/page/integrate/outbound-
rest/reference/r_RESTMessageElements.html
24. Question
When evaluating Access Controls, ServiceNow searches and evaluates:
Unattempted
Whenever a session requests data, the system searches for access control rules that match the requested ob
and operation. If there is a matching access control rule, then the system evaluates if the user has the
permissions required to access the object and operation. If an access control rule specifies more than one
permission, then the user must meet all permissions to gain access to the object and operation. Failing any o
permission check prevents the user from accessing the matching object and operation.
If a user does not meet the permissions of the first matching rule, the system evaluates the permissions of t
next matching access control rule as specified by the access control processing order. If the user fails to mee
permissions of any matching access control rule, the system denies access to the requested object and opera
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https://docs.servicenow.com/bundle/quebec-platform-administration/page/administer/contextual-
security/concept/access-control-rules.html
25. Question
When configuring a module, what does the Override application menu roles configuration option do?
Users with the module role but without access to the application menu access the module
Self-Service users can access the module even though they do not have roles
Admin is given access to the module even if Access Controls would ordinarily prevent access
Users with access to the application menu can see the module even if they don’t have the module role
Unattempted
Use the Override application menu roles option to give module-level access to a role that is not authorized to
the application.
For example, assume the Special Occasions application menu requires the admin role and the Occasions mod
for the Special Occasions application requires the x_snc_employee_spe.occasions_user role.
The application-level requirement supersedes the module-level requirement which means that users with
the x_snc_employee_spe.occasions_user role cannot see either the application or the module.
If the Override application menu roles option is selected, users with the x_snc_employee_spe.occasions_use
can see both the application and the module even though the user is not authorized by role to see the applica
menu.
26. Question
Which platform feature can be used to determine the relationships between field in an Import Set table to field
existing ServiceNow table?
Data Sources
Transform Map
Cl Relationship Builder
Unattempted
A transform map determines the relationships between fields displaying in an Import Set table and fields in a
existing ServiceNow table, such as the Incidents or Users table.
REF: https://docs.servicenow.com/bundle/quebec-platform-administration/page/script/server-
scripting/concept/c_CreatingNewTransformMaps.html
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27. Question
Which one of the following is true for a Script Include with a Protection Policy value of Protected?
Any user with the protected_edit role can see and edit the Script Include
The Protection policy option can only be enabled by a user with the admin role
The Protection Policy is applied only if the glide.app.apply_protection system property value is true
The Protection Policy is applied only if the application is downloaded from the ServiceNow App Store
Unattempted
Read-only – Allows anyone who installs your published application to view this script include on their instanc
Select this option to allow other application developers to see your script logic, but not to change it.
REF:https://docs.servicenow.com/bundle/quebec-application-
development/page/build/applications/concept/c_ScriptProtectionPolicy.html
28. Question
Which one of the following is true for GlideUser (g_user) methods?
Unattempted
G_user can be used on Client Side Scripts which are:
1. Client Script
2. UI Policy Script
3. UI Action (if client checkbox is true)
https://developer.servicenow.com/dev.do#!/reference/api/newyork/client/c_GlideUserAPI
29. Question
Which roles grant access to source control repository operations such as importing applications from source c
or linking an application to source control? (Choose two.)
source_control
source_control_admin
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admin
git_admin
Unattempted
Role required: admin or source_control
REF:https://docs.servicenow.com/bundle/orlando-application-
development/page/build/applications/task/t_LinkAnApplicationToSourceControl.html
30. Question
When configuring the content of a Notification Email script, which syntax should be used to reference the
parameters of an event triggering the Notification?
event.parm1
${current.}
${property name>.getDisplayValue()}
${gs.}
Unattempted
Write any server-side script in the Script Field. Notification Email Scripts have access to:
current (GlideRecord API)
email (GlideEmailOutbound API)
template (TemplatePrinter API)
event (only for notifications responding to events)
REF: https://developer.servicenow.com/dev.do#!/learn/learning-
plans/quebec/new_to_servicenow/app_store_learnv2_automatingapps_quebec_notification_email_scripts
31. Question
Which method call returns true only if the currently logged in user has the catalog_admin role and in no other c
g_user.hasRole(‘catalog_admin’)
g_user.hasRoleExactly(‘catalog_admin’)
g_user.hasRoleOnly(‘catalog_admin’)
g_user.hasRoleFromList(‘catalog_admin’)
Unattempted
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32. Question
There is a basic strategy when creating a Utils Script Include. Identify the step that does not belong.
Create a class
Unattempted
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33. Question
Here is the Business Rule script template:
(function executeRule (current, previous) {
}) (current,previous);
This type of JavaScript function is known as:
Constructor
Scoped
Anonymous
Self-invoking
Unattempted
34. Question
When working in the Form Designer, configuring the label of a field in a child table changes the label on which
table(s)?
base table
child table
parent table
all tables
Unattempted
https://community.servicenow.com/community?
id=community_question&sys_id=1ded402edb2af708e0e80b55ca961988
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35. Question
Which one of the following is true?
The execution order for a UI Policy’s Scripts and Actions is determined at runtime
Unattempted
https://community.servicenow.com/community?
id=community_question&sys_id=5cf5d3f7db72f784f7fca851ca96199b
36. Question
Modules must have a Link type. Which one of the following is a list of Link types?
Unattempted
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https://docs.servicenow.com/bundle/quebec-platform-user-interface/page/administer/navigation-and-
ui/reference/r_ModuleLinkTypes.html
37. Question
Which one of the following is true for a table with the “Allow configuration” Application Access option selecte
Only the in scope application’s scripts can create Business Rules for the table
Any user with the application’s user role can modify the application’s scripts
Out of scope applications can create Business Rules for the table
Out of scope applications can add new tables to the scoped application
Unattempted
The Allow Configuration option allows out-of-scope applications to create application files for tables:
Business Rules
Client Scripts
New Fields (dictionary entries)
UI Actions
https://developer.servicenow.com/dev.do#!/learn/learning-
plans/paris/new_to_servicenow/app_store_learnv2_securingapps_paris_allow_configuration
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38. Question
Which of the following is NOT supported by Flow Designer?
Unattempted
A. => In contrast to flows, subflows do not have a trigger but instead run within a flow, another subflow, or a
script
B. => Flow designer doesn’t have a rollback like workflow
C. => Administrators can grant users access to Flow Designer by assigning delegated development permissi
or directly assigning a user role.
D. => MetricBase works with Flow Designer to trigger flows and with Reporting to generate reports.
MetricBase: https://docs.servicenow.com/bundle/quebec-servicenow-
platform/page/administer/metricbase/concept/metricbase.html
Flow Designer:https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/flow-
designer/concept/flow-designer.html
39. Question
Which of the following are true for reports in ServiceNow? (Choose three.)
Unattempted
A. => The people with whom you share the report must have rights to view the report data.
B. => ServiceNow reports are visualizations of your data that you can share with users on dashboards and se
portals, export to PDF, and send via email. Learn how to create, run, edit, view, and share reports.
C. => Reporting functionality is available by default for all tables, except for system tables. But if user are
restricted by Access Control, they are not able to create reports
D. => Publish a report to create a URL that anyone can use to access the report, including people who are no
users. When anyone navigates to the URL, the report is generated with current data from the instance. Repo
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are available until they are unpublished. Role required: both the report_publisher and report_user, report_adm
admin
E. => To receive reports, users must have an email address defined and have Notifications set to Enable in th
user records. (https://docs.servicenow.com/bundle/quebec-now-
intelligence/page/use/reporting/task/t_ScheduleAReport.html#t_ScheduleAReport)
40. Question
Which of the following features are available to Global applications? (Choose two.)
Source Control
Delegated Development
Flow Designer
Unattempted
A and D
B. Source Control for import app from third party but not global
C. Delegate => by manage developers UI Action => only on private scoped app
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41. Question
Which one of the following is NOT a UI Action type?
List choice
Form button
Form choice
Unattempted
Open new UI Action, check what options are available:
42. Question
In an Email Notification, which one of the following is NOT true for the Weight field?
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Only Notifications with the highest weight for the same record and recipients are sent
A Weight value of zero means the Notification is always sent when the Notification’s When to send criteri
met
Unattempted
Weight 0 => always send
https://docs.servicenow.com/bundle/orlando-servicenow-
platform/page/administer/notification/task/t_CreateANotification.html
43. Question
Which of the following objects does a Display Business Rule NOT have access to?
previous
GlideSystem
g_scratchpad
current
Unattempted
Display business-rules
Display rules are processed when a user requests a record form. => Which mean previous is null
The primary objective of display rules is to use a shared scratchpad object, g_scratchpad, which is also sent to
client as part of the form.
This can be useful when you need to build client scripts that require server data that is not typically part of the
record being displayed.
In most cases, this would require a client script making a call back to the server.
If the data can be determined prior to the form being displayed, it is more efficient to provide the data to the
on the initial load.
The form scratchpad object is an empty object by default, and used only to store name:value pairs of data.
https://community.servicenow.com/community?
id=community_question&sys_id=8af90f29db5cdbc01dcaf3231f96197c
44. Question
When creating new application files in a scoped application, cross scope access is turned on by default in whic
the following?
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REST messages
Table
Script Include
Workflow
Unattempted
https://docs.servicenow.com/bundle/orlando-application-development/page/build/applications/task/set-RCA-
level.html
45. Question
Which Application Access configuration field(s) are NOT available if the Can read configuration field is NOT sel
Can read does not affect the availability of other Application Access fields
Allow configuration
Unattempted
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46. Question
Which source control operation is available from BOTH Studio and the Git Repository?
Create Branch
Unattempted
There are 2 actions in both:
Ref: https://docs.servicenow.com/bundle/quebec-application-
development/page/build/applications/reference/r_AvailableSourceControlOperations.html
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47. Question
Which of the following methods prints a message on a blue background to the top of the current form by defa
g_form.addInfoMsg()
g_form.addInfoMessage()
g_form.showFieldMessage()
g_form.showFieldMsg()
Unattempted
Open any form. You can test functions by F12 – Developer tool. Remember to choose correct domain
Then type in
g_form.addInfoMessage(‘test’);
Output:
REF:https://docs.servicenow.com/bundle/orlando-application-development/page/script/useful-
scripts/reference/r_DisplayFieldMessages.html
48. Question
A scoped application containing Flow Designer content dedicated to a particular application is called a(n):
Spoke
Bundle
Action
Flow
Unattempted
A spoke is a scoped application containing Flow Designer content dedicated to a particular application or reco
type.
Flow Designer provides a set of core actions to automate Now Platform® processes.
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You can add application-specific core actions by activating the associated spoke.
REF: https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/flow-
designer/concept/spokes.html
49. Question
What syntax is used in a Record Producer script to access values from Record Producer form fields?
producer.field_name
producer.variablename
current.variable_name
current.field_name
Unattempted
To access to record producer script:
1. Navigate Service Catalog > Record Producers > Open any record needed
Reference: https://community.servicenow.com/community?
id=community_question&sys_id=cc3803addb1cdbc01dcaf3231f9619b6
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50. Question
How many applications menus can an application have?
3, one for an application’s user modules, one for an application’s administrator modules, and one for the
ServiceNow administrator’s modules
2, one for an application’s user modules and one for an application’s administrator modules
Unattempted
Reference: https://docs.servicenow.com/bundle/quebec-platform-user-interface/page/administer/navigation-a
ui/task/t_CreateAnApplicationMenu.html
51. Question
The source control operation used to store local changes on an instance for later application is called a(n) _____
Branch
Tag
Stash
Update set
Unattempted
https://docs.servicenow.com/bundle/quebec-application-
development/page/build/applications/task/t_StashLocalChanges.html
52. Question
Which one of the following is part of the client-side scripting API?
workflow.scratchpad
Unattempted
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53. Question
Application developers configure ServiceNow using industry standard JavaScript to…
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Enable the right-click to edit the context menus on applications in the navigator
Unattempted
Both Client Side and Server Side Scripts (busines rules, client scripts, Script Includes etc..) are coded by Java
with the purpose of adding new functionality or extend the current one
54. Question
Which of the following CANNOT be debugged using the Field Watcher?
Business Rules
Script Includes
Client Scripts
Access Controls
Unattempted
Navigate to
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Ref: https://docs.servicenow.com/bundle/orlando-application-
development/page/script/debugging/concept/c_FieldWatcher.html
55. Question
Which objects can be used in Inbound Action scripts?
Unattempted
Open any record of inbound email action, we will see on top there are
1. Current
2. Event
3. Email
4. logger
5. clasifier
56. Question
Which of the following is NOT a trigger type in Flow Designer?
Record
Scheduled
Date
Application
Service Catalog
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Unattempted
https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/flow-designer/reference/fl
triggers.html
57. Question
To see what scripts, reports, and other application artifacts will be in a published application:
Open the artifact records individually to verify the value in the Application field
Unattempted
Go to Application Record:
58. Question
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Which one of the following is NOT a debugging strategy for client-side scripts?
g_form.addInfoMessage()
Field Watcher
jslog()
gs.log()
Unattempted
There are several strategies for debugging client-side scripts:
-JavaScript Log and jslog()
-Field Watcher
-try/catch
-Debugging tools built into web browsers (browser dependent)
59. Question
Which of the following statements is true for the Form Designer?
a) To add a field to the form layout, drag the field from the Fields tab to the desired destination on the form.
b) To create a new field on a form’s table, drag the appropriate data type from the Field Types tab to the form
then configure the new field.
c) To remove a field from the form layout, hover over the field to enable the Action buttons, and select the De
(X) button.
d) To add a section to the form layout, drag it from the Field Types tab to the desired destination on the form.
a, b, c, and d
b, c, and d
a, b, and d
a, b, and c
Unattempted
https://docs.servicenow.com/bundle/quebec-platform-administration/page/administer/form-
administration/concept/c_FormDesign.html
60. Question
Which of the following are configured in an Email Notification?
a) Who will receive the notification.
b) What content will be in the notification.
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a, b and c
a, b, and d
b, c and d
a, c and d
Unattempted
Navigate to Email Notification Record, will be 3 sections:
61. Question
Which of the following statements is true for managing applications purchased from the Store?
Unattempted
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62. Question
Which Script Debugger feature helps filter debugging searches to quickly narrow down script problems?
Script Search
Session Tracer
Script Filter
Script Tracer
Unattempted
63. Question
Which of the following is a new enhancement for Application Management in the Quebec release?
Unattempted
64. Question
New in the Quebec release, this application has a command-line interface that enables you to develop custom
components using your local system:
ServiceNow Studio
ServiceNow Command
ServiceNow CLI
ServiceNow LS
Unattempted
65. Question
Which of the following Flow Designer capabilities is new to Quebec release?
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Unattempted
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