Veeam Enterprise Availability

for SAP HANA

Ali Salman
Solutions Architect, EMEA

Clemens Zerbe
Solution Architect SAP, Global Alliances

© 2019 Veeam Software. Confidential information. All rights reserved. All trademarks are the property of their respective owners.
Veeam Enterprise Availability for SAP HANA

Contents
About the Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

About SAP HANA Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Data and Processing Layer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Persistence Layer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
External Storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Network Layer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
About Veeam Backup & Replication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
About Veeam Agent for Linux . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
SAP HANA on VMware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

SAP HANA Backup & Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

In-memory data and persistence disk. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Why Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Backup Options & Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Backint API . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
HANA Storage Snapshot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Advantages and Disadvantages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Backint Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
File Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Storage Snapshot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Backup Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
SAP HANA Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Recovery Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Veeam SAP HANA Backup & Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Veeam Plugin for SAP HANA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Veeam Backup & Replication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Veeam Agent for Linux. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Veeam SAP HANA Scripts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Installing Veeam Plug-in for SAP HANA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Configuring Veeam Plug-in for SAP HANA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Setting Permissions for Configuration File. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Verifying Configuration of Veeam Plug-in for SAP HANA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Backup Database. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Veeam Backup & Replication Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Configuration of SAP HANA Virtual Machine Backup in Veeam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

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Veeam Enterprise Availability for SAP HANA

Veeam Backup Job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

SAP HANA Studio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Configuration of SAP HANA Physical Machine Backup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Veeam Agent for Linux Backup Job. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
SAP HANA Studio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Veeam Backup & Replication Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Veeam SAP HANA Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
SAP HANA Database Level Restore: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Virtual SAP HANA Restore — Veeam Virtual Disk-Level Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Virtual SAP HANA Restore — Instant Virtual Machine Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Performing Instant VM Recovery of SAP HANA VM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Physical SAP HANA Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Physical SAP HANA Recovery — Bare Metal & Volume Level. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Physical SAP HANA Recovery — File-Level Restore. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Restore operations from SAP HANA studio. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Start SAP HANA System. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Validate SAP HANA Operational Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

About Veeam Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

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Veeam Enterprise Availability for SAP HANA

About the Guide

This guide is intended for IT Administrators, Virtual Infrastructure Administrators, and any personnel responsible for the
implementation of the product and operation.

This document describes the features included in Veeam® Backup & Replication™ and Veeam Agent for Linux for
performing consistent backups for the SAP HANA application in accordance with Veeam best practices and SAP backup
instructions.

This guide assumes that you have a good level of knowledge of Veeam Backup & Replication, Veeam Agent for Linux,
SAP HANA and VMware vSphere.

Introduction
SAP HANA is an in-memory data platform that can be implemented both in the local data center (physical and virtual)
and in the public cloud.

HANA is an acronym for the High-Performance Analytic Appliance and was designed so that analytical applications can
be faster.

Enterprise-grade companies use SAP HANA worldwide, SAP HANA is the application directly related to customers core
business functionality.

It’s mission critical for the companies to have proper disaster recovery strategy for the SAP HANA. In case of any disaster,
they can restore SAP HANA services and application with less efforts.

Veeam Hyper-Availability Platform™ can simplify the backup and recovery of virtual, physical and cloud workload and
provides Availability to all mission-critical applications.

In this guide, we will explain how to backup and restore SAP HANA with Veeam Hyper-Availability Platform.

About SAP HANA Database

SAP HANA database server has three prominent internal blocks and one very important external building block:
• Network layer
• Data and processing layer
• Persistence layer
• External storage

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Veeam Enterprise Availability for SAP HANA

Data and Processing Layer

The data and processing layer is the most important building blocks of SAP HANA, represented in the hardware world by
the main memory and the CPUs. As explained in the introduction, SAP HANA is an in-memory database, which means
that the primary image of all the data is in RAM and all the internal algorithms are optimized to work on data that is
present in memory.

Persistence Layer
As of any other database, SAP HANA could not be a database if it did not store data on a non-volatile medium. The SAP
HANA systems come with enough disk storage to keep all the data and other required information. SAP HANA writes
transactions logs synchronously and keeps a full data image in a synchronously updated data volume. The persistence
layer is part of the Name Server (SYSTEMDB) and Index Server (tenant DBs) and it has data and transaction log volume
for HANA system.

In other words, the persistence layer is the disk storage to store the SAP HANA database.

External Storage
An external storage medium can be used to store the logs and backup for protection along with other backup solutions.

Network Layer
SAP HANA infrastructures can be treated like other servers. Network requirements vary based on the several aspects of
the system setup such as clustering. Generally, it is recommended to have a 10 Gigabit Ethernet.

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Veeam Enterprise Availability for SAP HANA

About Veeam Backup & Replication

Veeam Backup & Replication helps you achieve Hyper-Availability for ALL your virtual, physical and cloud-based
workloads. With a single console, you can manage fast, flexible and reliable backup, recovery and replication of all your
applications and data.

About Veeam Agent for Linux

As more IT organizations look to run increased amounts of Linux-based workloads in the public cloud, it is important
to ensure they are backed up and can be recovered in order to avoid business disruption. However, backing up and
recovering Linux instances is often cumbersome or expensive, requiring manual intervention and consuming an IT
administrator’s valuable time.

SAP HANA on VMware

The SAP HANA infrastructure can be virtualized on VMware Hypervisor vSphere ESXi, following is the list of VMware
vSphere ESXi and SAP HANA version support matrix:

Single and Multiple SAP HANA VMs on a Single Physical Server

VMware vSphere Version SAP HANA Release SAP Note

vSphere 5.5(out of support since September 2018) SAP HANA 1.0 SPS 07 1995460 and 2024433

vSphere 6.0 SAP HANA 1.0 SPS 11 2315348

vSphere 6.5 / 6.7 SAP HANA 1.0 SPS 12 2393917

SAP HANA Scale-Out Deployment Configurations

VMware vSphere Version SAP HANA Release SAP Note

vSphere 5.5 SAP HANA 1.0 SPS 09 2157587

vSphere 6.0 SAP HANA 1.0 SPS 09 2315348 (non-prod)

vSphere 6.5 / 6.7 SAP HANA 1.0 SPS 12 2393917

*Note: Nested virtualization is not supported by SAP. For more information, visit SAP HANA WIKI.

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Veeam Enterprise Availability for SAP HANA

SAP HANA Backup & Recovery

SAP HANA provides native tools to backup the SAP HANA database. These tools are available for SAP HANA users and
backup vendors to use to take SAP HANA backup as per SAP standards.

In this section, we will discuss the available options to backup SAP HANA database and why backup is important to
provide you with basic knowledge before moving on how to backup SAP HANA database by using Veeam.

In-memory data and persistence disk

SAP HANA is a memory database — all the business data resides in the main memory (e.g. master and transactional data)
for maximum performance. SAP HANA also uses persistent storage to provide a fall-back in the event of fault or failure.

“SAP HANA persists in-memory data by using savepoints. During a savepoint operation, SAP HANA database flushes all
changed data from memory to the data volumes. The data belonging to a savepoint represents a consistent state of the
data on disk and remains so until the next savepoint operation has completed.”

During normal database operation, changed data is automatically saved from memory to disk at regular savepoints. By
default, savepoints are set to occur every five minutes, including during a backup.

Additionally, all data changes are recorded in the redo log buffer (the database recorded the changes into the redo log
(in-memory) which will write it to log volumes consistently for all the changes to persistent data). When a database
transaction is committed, the redo log buffer is saved to disk. Also, if the redo log buffer fills at any time, the redo log
buffer is written to disk anyway, even if no commit has been sent.

Savepoints are also triggered automatically during following operations:

• Data backup
• Database shutdown
• Database restart

At any time, savepoints can also be trigger by executing the statement “ALTER SYSTEM SAVEPOINT.”

Why Backup
There is a general misconception that backup is not required for an SAP HANA database. We will discuss why backup is
required and it is mission-critical for SAP HANA disaster recovery.

As savepoints and redo log writing can protect SAP HANA databases in the event of failure, this raises the question of
why would you backup if SAP HANA already has an automatic mechanism to protect from failure.

Let’s focus on persistence storage which stores the savepoints and redo logs. In the case of persistent storage failure, all
the savepoints and redo logs will be lost, and the database can no longer operate. This is one of the reasons why having a
backup of the SAP HANA database is so important. Another example is to reset the database to an earlier point in time.

I hope you can understand the importance of the backup now. In the next section we will discuss options available to
backup SAP HANA databases.

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Veeam Enterprise Availability for SAP HANA

Backup Options & Tools

SAP HANA provides native tools to backup and restore SAP HANA databases:
• Backint API
• File System Backup
• HANA Snapshot (Storage Snapshot)

In the real world, most of the customers are using a mixed mode of backups to protect SAP HANA environments. We will
cover the advantages and disadvantages of each backup mode.

Backint API
The Backint method is an API-based method — it’s generally referred to SAP HANA backup using a third-party utility.
It enables 3rd party tool vendors to directly connect their backup agents to the SAP HANA database. Backups are
transferred via pipe from the SAP HANA database to the 3rd party backup agent, which runs on the SAP HANA database
server and then sends the backups to the 3rd party backup server.

3rd party backup tools can be fully integrated with SAP HANA:
• Execution of backup and recovery from the SAP HANA cockpit, SAP HANA studio and via SAP HANA SQL commands
• Configuration of tool-specific parameters

The Backint backup can be configured through these options:

• Third-party backup application
• Manually at HANA Studio
• SQL Script (manual/external)
• SAP DB Cockpit (external scheduler)

The diagram below visualized the backup operations:

SAP HANA database stores the in-memory data into persistence storage
From the persistence storage, the third-party agent creates backup streams to the third-party backup target.
Store the backup on third-part backup storage.

File Backup

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Veeam Enterprise Availability for SAP HANA

File System Backups protect complete data to a file. Also note that a File System Backup will put a load on the network
and it is recommended to use shared backup storage so it can be available to all the nodes of the database.

You must remember to monitor file system fill level during the backup.

The File System Backups can be configured through these options:

• Manually at HANA Studio
• SQL Script (manual/external scheduler)
• SAP DBA Cockpit (external scheduler)
• Log backup can be set automatically

The diagram below visualized the backup operations:

1. SAP HANA database store the in-memory data into persistence storage

2. From persistence storage File System Backup store the backup file to external storage

HANA Storage Snapshot

Storage snapshots are the fastest option to safeguard the SAP HANA database without any performance overhead and
impact The SAP HANA database must be online for storage snapshot backup.

The diagram below visualized the backup operations:

1. SAP HANA database stores the in-memory data into persistence storage

2. Prepare for a storage snapshot by initiating the SAP HANA Snapshot. During this process, the internal database
snapshot is created, and reflects a consistent database state at the point in time it is created in the file system.

3. The storage snapshot is created based on the internal database snapshot

4. Confirm the SAP HANA Snapshot

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Veeam Enterprise Availability for SAP HANA

The method is not supported on multi-tenant environment.

Advantages and Disadvantages

We will have a close look on some advantages and disadvantages of the SAP HANA native backup tools.

Backint Backup
Advantages Disadvantages Backup Size Backup Duration

Integrity checks at block level Generates additional Payload only IO-bound (reading from
network load data volume, writing to
Integrated into existing data center infrastructure
target)
Backup tool offers additional features
Network-bound
For example, encryption or de-duplication (writing
to backup server)
Backups are immediately available for recovery

File Backup
Advantages Disadvantages Backup Size Backup Duration

Integrity checks Requires additional storage Payload only IO-bound (reading from
at block level data volume, writing to
Generates additional network load
target)
File system needs to be monitored (fill level)
Network-bound
More time is needed to make backups (writing to target file
available for recovery system

Storage Snapshot
Advantages Disadvantages Backup Size Backup Duration

Fast No integrity checks Size of the data area (but is Negligible

at block level usually compressed or de-
Generates negligible network load
duplicated by storage tool)
Can be encrypted (if data volume
encryption is active)

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Veeam Enterprise Availability for SAP HANA

Backup Type
The following are the type of backups available in the SAP HANA:

Option Description

Complete A complete data backup includes all the data that is required to recover the database to a consistent
state

Incremental Stores the data changed since the last full data backup (complete data backup or storage snapshot)
or the last incremental or differential backup

Differential Stores all the data changed since the last full data backup (complete data backup or storage
snapshot)

SAP HANA Recovery

In the last section, we discussed about the options and type of backups for SAP HANA, but there is a saying, “Backup is
nothing without restore.” In this section we will discuss the recovery options available in SAP HANA systems.

For the recovery of SAP HANA services, it is possible to recover from a backup (full, incremental or differential), a point in
time, or from the recovery of the transactions logs.

The following are the types of recovery in SAP HANA:

Option Description

Most Recent Used for the recovery of the database to the closest possible time of the current one. For this
Backup recovery, it is necessary to have the data and logs available in the system’s path to meet the
objective

Point in Time Used to recover databases at a specific point in time. For this recovery, it is necessary to have the
data and logs available in the system’s path to meet the objective

Specific Data Used to recover the database to a specific data backup. The specific backup file is necessary to
Backup perform this option

Specific Log This type of recovery is an advanced option that can be used in exceptional cases where a previous
Position recovery has failed

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Veeam Enterprise Availability for SAP HANA

Recovery Process
In this section we will discuss the recovery process and what options we have to restore the SAP HANA database.

We can perform the SAP HANA recovery process in the following ways by using the methods we have discussed in the
last section on SAP HANA recovery options:

1. Restore the complete server from a backup image of the desired restore point and turn on the server.

2. Restore a point in time or most recent state of the database either by backint, a file backup or snapshot.

In this example, we will use SAP HANA studio recovery wizard to select the method and SAP HANA will automatically
select the transaction log backups if it is required to recover at a point in time.

After selecting the desired restore method, SAP HANA Studio will display the backup in the catalogue and mark it with
green if the restore points are available.

As we have provided the basic knowledge to understand the backup and restore process of SAP HANA, the next section
will focus on how customers can leverage Veeam Hyper-Availability Platform for SAP HANA protection.

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Veeam Enterprise Availability for SAP HANA

Veeam SAP HANA Backup & Restore

Previously we described how SAP HANA backups and recovery works, in this section we will focus on the options Veeam
provides to protect SAP HANA databases.

We will discuss the following Veeam products that protect SAP HANA environments:

Environment Veeam

Virtual Veeam Backup & Replication

Virtual & Physical Veeam Plugin for SAP HANA

Physical Veeam Agent for Linux

Veeam Plugin for SAP HANA

Veeam Plugin for SAP HANA is part of Veeam Backup & Replication Enterprise Plus Edition offers a full set of SAP HANA
database protection:
• Certified SAP HANA Backint processing with the Veeam Plug-in for SAP HANA to protect the database directly:
Database backup and restore.
• Protection of the SAP HANA server, HANA installation, and SAP HANA INI files with image-level or file-level
functionality of Veeam Backup & Replication or Veeam Agent for Linux. Also, these backup methods offer options like
SAP HANA snapshot scripting and storage snapshots.

If you want to use built-in Veeam Backup & Replication functionality, see the Veeam Backup & Replication
documentation at https://www.veeam.com/documentation-guides-datasheets.html.

Use Veeam Plug-in for SAP HANA, if you want to guarantee the integrity of SAP HANA databases in your backups.

Veeam Plug-in integrates with SAP HANA’s Backint. Backint is an API that allows third-party backup tools like Veeam to
integrate their backup targets into the SAP HANA own backup process.

When you launch a backup with the Backint selection in a SAP HANA client, Veeam Plug-in for SAP HANA will create an
application pipeline stream and transfer database files to Veeam backup repository in Veeam’s proprietary format: .VAB
(Veeam application backup).

The following diagram will show the backup operations:

1. HANA starts the backup.

2. Veeam Plugin for SAP HANA assigned multiple streams to backup target.

3. Data stores the Veeam backup repository.

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Veeam Enterprise Availability for SAP HANA

Veeam Backup & Replication

Veeam Backup & Replication is the flagship product of Veeam Hyper-Availability Platform. The configuration of virtual
environments is very simple as the SAP HANA server should be treated as virtual machine.

Veeam application-aware processing will use SAP HANA’s storage snapshot method to prepare the database with pre/post
freeze scripts along with the image-level backup of virtual machine and provide an option to purge the transactions logs.

The SAP HANA pre/post freeze scripts are available here:

https://github.com/VeeamHub/applications/tree/master/Freeze-Thaw%20Examples/sap-hana

The following diagram shows the backup operations:

1. Veeam Backup executes application-aware processing HANA pre-freeze script to prepare the internal snapshot of the
SAP HANA database.

2. Preparation of the snapshot.

3. The data will be synchronized, the points of the transaction logs and internal SAP HANA backup catalogue will be
updated to confirm the snapshot.

4. Veeam Backup Server will create a virtual machine snapshot.

5. Veeam Backup Server executes application-aware processing HANA post-freeze script.

6. Removal of HANA Snapshot to close the snapshot.

7. Optionally, purge the transactions logs.

8. Veeam data movers transfer the data to Veeam repository.

Veeam Agent for Linux

The configuration with Veeam Agent for Linux to configure a SAP HAN physical environment is very simple. In the same
way as Veeam Backup & Replication virtual machine backup, it’s possible to take image-level backup of physical servers
with integration of SAP HANA via scripts.

Veeam Agent for Linux will use the backup method via HANA Snapshot to prepare the data on the disk made with scripts.
As is known, Veeam Agent for Linux will perform the full backup (image) of the physical server.

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Veeam Enterprise Availability for SAP HANA

The following diagram shows the backup operations:

1. Starting the backup with Veeam Agent for Linux through the agent will execute the script “hana-pre-freeze.sh” to
prepare the internal snapshot of the SAP HANA database

2. Snapshot the HANA to PREPARE the database for the backup.

3. The data will be synchronized, and the pointers of the transaction logs and the internal SAP HANA backup catalog will
be updated to confirm the snapshot via CONFIRM.

4. Creation of snapshot of physical machine of the operative system.

5. Veeam Agent for Linux will execute the script “hana-post-thaw.sh”

6. Remove the HANA Snapshot.

7. If required and configured, you can purge the transaction logs as well.

8. Data transfer using “Change Block Tracking” to the Veeam repository.

Veeam SAP HANA Scripts

There are two script files to take a HANA storage snapshot backup of SAP HANA. Each script is responsible for the certain
tasks as explained in the earlier section. There are additional configuration option available in the script to configure the
parameters — if required, please read the instructions in the script here.

Script Veeam

Pre-Freeze Script Responsible for preparing the database for the HANA Snapshot.

Post-thaw Script Responsible to delete the SAP HANA Snapshot.

HANA.Conf Configuration file to provide parameters to SAP HANA script.

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Veeam Enterprise Availability for SAP HANA

Installing Veeam Plug-in for SAP HANA

Veeam Plug-in for SAP HANA comes with the Veeam Backup & Replication installation package. If you deploy Veeam
backup infrastructure for the first time, you can download Veeam Backup & Replication at: https://www.veeam.com/
backup-replication-vcp-download.html

To install Veeam Plug-in, do the following:

1. Mount the Veeam Backup & Replication installation ISO file.

2. Go to the mounted ISO and copy the *.rpm file from /Plugins/SAP HANA/x64 to the SAP HANA server.

3. Run the following command to install the plug-in:

sudo rpm -i VeeamPluginforSAPHANA-9.5.4.2611.x86_64.rpm

If you have a SAP HANA scale-out cluster, repeat the installation on all cluster members.

For the installation and configuration steps, please visit: https://helpcenter.veeam.com/docs/backup/plugins/configure_

sap_hana_plugin.html?ver=95u4

Configuring Veeam Plug-in for SAP HANA

The configuration of Veeam Plug-in for SAP HANA includes configuring integration settings between SAP
HANA, Veeam backup server and a backup repository where the backup files will be stored. Veeam Plug-in
uses SapBackintConfigTool to configure the integration settings. The wizard configures the SAP HANA Backint settings
and creates the /opt/veeam/VeeamPluginforSAPHANA/veeam_config.xml file.

To configure Veeam Plug-in for SAP HANA, do the following:

1. Launch the configuration tool with a user with database admin rights. Sudo rights are not needed if you have
configured group access as described in the Required Permissions section.
sudo SapBackintConfigTool --wizard

2. Specify the Veeam Backup & Replication server (DNS name or IP address).

Enter backup server name or IP address: serv02.tech.local

3. Specify the port which will be used to communicate with the backup server. Default port: 10006.
Enter backup server port number: 10006

4. Specify credentials to authenticate with the Veeam Backup & Replication server.
Enter username: serv02\administrator

Enter password for serv02\administrator

5. Select the backup repository where you want to store the backup files. In the terminal dialog, you must enter the
number of the repository from the list of available repositories.
Available backup repositories:
1. serv10_repo
2. serv07_repo
Enter repository number: 1
Configuration result:
SID SH2 has been configured

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Veeam Enterprise Availability for SAP HANA

If you start the wizard for the first time on a SAP HANA scale-out cluster, the wizard will ask you for a cluster name that
will be used within Veeam Backup & Replication user to identify the backup job for the cluster. Additional wizard runs
within the SAP HANA scale-out cluster will not ask for this entry again.

Setting Permissions for Configuration File

The configuration of Veeam Plug-in for SAP HANA includes the configuration or creation of the SAP HANA Backint
symlinks on all SAP HANA instances. To be able to do this for multiple SAP HANA instances at the same time, the
configuration must be performed with sudo rights. Alternatively, you can use a member of the sapsys user group to
configure the plug-in and set the symlink for SAP HANA instances where the user has access rights. You can repeat the
wizard under another user to configure additional SAP HANA instances.

Alternatively, you can configure a Linux security group. You must add all Veeam Plug-in admins to this security group and
set the following rights:
sudo chown root:<youradmingroup> /opt/veeam/VeeamPluginforSAPHANA/veeam_config.xml
sudo chmod 664 /opt/veeam/VeeamPluginforSAPHANA/veeam_config.xml

Verifying Configuration of Veeam Plug-in for SAP HANA

When you finish the plug-in configuration wizard, the plug-in creates a soft link in /hana/shared/<SID>/global/hdb/opt.

To verify the Backint configuration, do the following:

1. Connect to the database using SAP HANA Studio or Cockpit.

2. Go to Backup/Configuration.

3. In the Backint Agent field, make sure that the specified path leads to /opt/VeeamPluginforSAPHANA/hdbbackint.

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Veeam Enterprise Availability for SAP HANA

Changing Specific Parameter of Plug-in

If you want to edit a specific parameter of Veeam Plug-in for SAP HANA, use the SapBackintConfigTool command with
the parameters below:

Parameter Description

--help Shows the list of tool parameters.

--show-config Shows configuration parameters.

--wizard Starts the wizard to configure the plug-in settings.

--set-credentials <”serv\username”> Specifies credentials to log in to Veeam Backup & Replication server.
<password>

--set-host <hostname> Specifies the IP address or hostname of Veeam Backup & Replication server.

Specifies a port number that will be used to communicate with the Veeam Backup &
--set-port <port_number>
Replication server.

--set-repository Specifies the backup repository.

--set-restore-server [for System Copy] Specifies the backup which will be copied.

--map-backup Maps the imported backup.

Backup Database
To backup the database, there are following options:

SQL command including scripts

SAP HANA Studio

SAP HANA Cockpit

In the blog we will use SAP HANA cockpit to schedule the SAP HANA database backup, for other options and details
please visit: https://helpcenter.veeam.com/docs/backup/plugins/sap_hana_backup.html?ver=95u4

Schedule Backup with SAP HANA Cockpit:

To schedule the Backint backup with SAP HANA Cockpit, do the following:

1. In the System Overview page, go to Database Administration and select Manage Database Backups.

2. At the Backup Catalog section, click Create Schedule

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Veeam Enterprise Availability for SAP HANA

3. Select Schedule a Series of Backups, Click Step 2

4. Provide the Schedule Name

5. Specify backup settings:

a. Select the required backup type:

• Complete Data Backup: A data backup includes all the data structures required to recover the database.
• Incremental Data Backup: An incremental backup stores the data changed since the last full data backup or the last
delta backup (incremental or differential).
• Differential Data Backup: Differential backups store all the data changed since the last full data backup.

b. In the Destination Type setting, select Backint. With this option selected, the backup data will be written through
Veeam Plug-in.

c. Change the default prefix for the backup file, if needed.

Select, Step 4.

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Veeam Enterprise Availability for SAP HANA

Select the desire recurrence pattern and recurrence details:

7. Review the Backup Schedule and Click Save Schedule:

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Veeam Enterprise Availability for SAP HANA

Retention backups with SAP HANA Cockpit:

To retention backups with SAP HANA Cockpit, do the following:

1. In the System Overview page, go to Database Administration and select Manage Database Backups.

2. At the Backup Catalog section, click Configure Backup.

3. At the Backup Configuration section, click on Retention Policy.

4. Change the values to your needed SLAs like e.g. 30 days retaining time for backups and at least 7 generation of backup
like in the picture below. You also have the possibility to remove the backups from the catalog only or also remove the
backups directly from our repository (option also delete physical from backint).

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Veeam Enterprise Availability for SAP HANA

Veeam Backup & Replication Console

As we are using Veeam Backup & Replication repository as a target to store the backup file, we can view the progress of
the backup job with the console as shown in the picture below:

Configuration of SAP HANA Virtual Machine Backup in Veeam

In this section we will configure the SAP HANA virtual machine backup in Veeam Backup & Replication.

Step 1. Launch New Backup Job Wizard

On the Home tab, click Backup Job and select VMware.

Step 2. Specify Job Name and Description

At the Name step of the wizard, specify a name and description for the backup job.

1. In the Name field, enter a name for the backup job.

2. In the Description field, provide a description for future reference. The default description contains information about
the user who created the job, as well as the date and time the job was created.

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Veeam Enterprise Availability for SAP HANA

Step 3. Select SAP HANA Virtual Machine to Back Up

At the Virtual Machines step of the wizard, select the SAP HANA VM that you want to back up.

1. Click Add

2. Select the SAP HANA VM and click Add

Step 4. Specify Backup Storage Settings

1. Click Choose next to the Backup proxy field to select a backup proxy.
• If you choose Automatic selection, Veeam Backup & Replication will detect backup proxies that have access to the
source datastore and automatically assign an optimal backup proxy to process VMs in the job.
• If you choose Use the selected backup proxy servers specified below, you can explicitly select backup proxies that
the job must use. It is recommended that you select at least two backup proxies to ensure that the backup job starts if
one of the proxies fails or loses its connectivity to the source datastore.

2. From the Backup repository list, select a backup repository where the created backup files must be stored. When you
select a backup repository, Veeam Backup & Replication automatically checks how much free space is available on the
backup repository.

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Veeam Enterprise Availability for SAP HANA

3. In the Retention policy section, specify the number of restore points that you want to store on the backup repository.
When this number is exceeded, the earliest restore point will be removed from the backup chain. The number of
restore points doesn’t correspond to the number of days to store restore points.

Note: Before you configure application aware processing on a SUSE or RedHat Linux system please make sure you have
read the following Veeam knowledge base article.

https://www.veeam.com/kb1512

We also recommend using certificates instead of user/password combinations to logon to a remote linux system.

Note: We recommend creating a Veeam backup user for running the SAP HANA pre- and post-freeze scripts. This user
does not need root/sudo rights but needs to be part of the sapsys group.

Step 5: Application-Aware Processing

1. To specify pre-freeze and post-thaw scripts for the job:

2. At the Guest Processing, Enable Application-Aware Processing, click Applications (Figure 1).

3. In the displayed list, select the VM and click Edit.

4. Click the Scripts tab.

5. In the Script processing mode section, specify the scenario for scripts execution:
• Select Require successful script execution if you want Veeam Backup & Replication to stop the backup process if the
script fails. (Figure 2).

6. In the Linux scripts section, specify paths for SAP HANA pre- and post-freeze script (Figure 3).

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Veeam Enterprise Availability for SAP HANA

Figure 1. Enable Application-Aware Processing

Figure 2. Select Script Option

Figure 3. Select SAP HANA Pre- & Post-thaw script

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Veeam Enterprise Availability for SAP HANA

Step 6. Define Job Schedule

At the Schedule step of the wizard, select to run the backup job manually or schedule the job to run on a regular basis.
To specify the job schedule:
1. Select the Run the job automatically check box. If this check box is not selected, you will have to start the job
manually to create the VM backup.
2. Define scheduling settings for the job.
3. In the Automatic retry section, define whether Veeam Backup & Replication must attempt to run the backup job again
if the job fails for some reason. During a job retry, Veeam Backup & Replication processes failed VMs only. Enter the
number of attempts to run the job and define time intervals between them. If you select continuous backup, Veeam
Backup & Replication will retry the job for the defined number of times without any time intervals between the job
runs.
4. In the Backup window section, define the time interval within which the backup job must complete. The backup
window prevents the job from overlapping with production hours and ensures that the job does not provide unwanted
overhead on the production environment. To set up a backup window for the job:
a. Select the Terminate job if it exceeds allowed backup window check box and click Window.
b. In the Time Periods section, define the allowed hours and prohibited hours for backup. If the job exceeds the
allowed window, it will be automatically terminated.

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Veeam Enterprise Availability for SAP HANA

Step 7. Finish Working with the Wizard

At the Summary step of the wizard, complete the backup job configuration.
1. Review details of the backup job.
2. Select the Run the job when I click Finish check box if you want to start the job right after you finish working with the
wizard.
3. Click Finish to close the wizard.

Step 8. Run the Backup Job

To start a job:
1. Open the Backup & Replication view.
2. In the inventory pane, select Jobs.
3. In the working area, select the backup job and click Start on the ribbon or right-click the job and select Start.

Step 9. Validation
In this step, we will validate the successful HANA storage snapshot creation with Veeam pre-script and post-thaw script
from the following:
1. Veeam Backup Job
2. SAP HANA Studio

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Veeam Enterprise Availability for SAP HANA

Veeam Backup Job

As marked in the picture below, you can validate the successful execution of pre- and post-thaw script from Veeam
Backup & Replication Backup Job:

SAP HANA Studio

As we are using pre- and post-thaw script to create the HANA storage snapshot during the backup operations, we can
validate the creation of HANA snapshots as shown in the picture below from SAP HANA Studio:

We have successfully completed the configuration of SAP HANA Virtual Machine backup with HANA Storage Snapshot
options, now we will configure the backup of a physical SAP HANA server.

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Veeam Enterprise Availability for SAP HANA

Configuration of SAP HANA Physical Machine Backup

In this section we will configure an SAP HANA physical machine backup. There are two ways of using the Veeam Agent
for Linux:
• Managed by Veeam Agent for Linux
• Managed by VBR

Managed by Veeam Agent for Linux

To back up the SAP HANA physical server, Veeam Agent for Linux need to be installed on the SAP HANA physical server or

Step 1: Install the Veeam Agent for Linux

Download the Veeam software repository installation package (veeam-release) from the Veeam download page
at https://www.veeam.com/downloads.html, and save the downloaded package on the computer where you plan
to install the product.
1. Navigate to the directory where you have saved the veeam-release package and install the package with the following
commands:

Operating Systems Commands

SLES for SAP zypper in ./veeam-release* && zypper refresh

RHEL for SAP HAN rpm -ivh ./veeam-release* && yum check-update

Step 2. Launch Backup Job Wizard

To launch the Backup Job wizard, do the following:
1. Launch the Veeam Agent for Linux control panel with the veeam or veeamconfig ui command.
2. Veeam Agent for Linux will display a welcome screen. Press the ‘c’ key to proceed to the Backup Job wizard and
configure the backup job.

Step 3. Specify Backup Name

At the Name step of the wizard, in the Job Name field, type the name for the backup job and press Enter.

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Veeam Enterprise Availability for SAP HANA

Step 4. Select Backup Mode

Select Entire machine option.

Step 5. Select Backup Destination

You can select one of the following options:

Type Description

Local Select this option if you want to save the backup on

a removable storage device attached to the computer or on a local
computer drive. With this option selected, you will pass to the Location
step of the wizard.

Shared Folder Select this option if you want to save the backup in
a network shared folder. With this option selected, you will pass to the
Network step of the wizard.

Veeam Backup & Replication Select this option if you want to save the backup on
a backup repository managed by the Veeam backup server. With this
option selected, you will pass to the Veeam step of the wizard.

Veeam Cloud Connect repository Select this option if you want to create the backup on
a cloud repository exposed to you by the Veeam Cloud Connect service
provider. With this option selected, you will pass to the Service Provider
step of the wizard.

In the guide, we are going to use Veeam Backup & Replication server as a repository to store the backup.

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Veeam Enterprise Availability for SAP HANA

Step 6. Veeam Backup Repository Settings

In this step, we will supply the credentials and select the backup repository from Veeam Backup & Replication Server.

Specifying Backup Server Settings

Specify settings for the Veeam backup server that manages the target backup repository:
1. In the Address field, specify a DNS name or IP address of the Veeam backup server.
2. In the Port field, specify a number of the port over which Veeam Agent for Linux must communicate with the backup
repository. By default, Veeam Agent for Linux uses port 10006.
3. In the Login field, type in the username of the account that has access to the Veeam backup repository.
4. In the Domain field, type in the name of the domain in which the account that has access to the Veeam backup
repository is registered, for example: DOMAIN.
5. In the Password field, type in the password of the account that has access to the Veeam backup repository.

Selecting Backup Repository

Specify settings for the target backup repository

From the Choose repository list, select a backup repository where you want to store backups. The list displays only those
backup repositories on which you have permissions to store data. To learn more, see Setting Up User Permissions on
Backup Repositories.

In the Restore points field, specify the number of restore points that you want to store in the target location. By default,
Veeam Agent for Linux keeps the 14 latest restore points. After this number is exceeded, Veeam Agent for Linux will
remove the earliest restore points from the backup chain.

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Veeam Enterprise Availability for SAP HANA

Step 7. Script Settings

At the Advanced step of the wizard, specify script settings for the backup job:
1. In the Scripts window, in the Snapshot scripts section, specify custom scripts that you want to execute before Veeam
Agent for Linux creates a snapshot of the backed-up volume and/or after the snapshot is created:
• In the Pre-freeze field, specify a path to HANA PRE-Freeze Script
• In the Post-thaw field, specify a path to HANA POST-Thaw Script
2. Switch to the Ok button and press Enter.

Note: Both scripts must be copied to an operating system path, for example, / hana / scripts /

Step 8. Specify Backup Schedule

At the Schedule step of the wizard, specify the schedule according to which you want to perform backup.
1. Make sure that the Run the job automatically check box is selected.
2. In the Daily at field, specify the time of day when the backup job must start.
3. In the list of days of the week, specify days on which the job must start. By default, Veeam Agent for Linux will start the
backup job daily at the specified time. To exclude specific days from the schedule, clear the check boxes next to the
necessary days

Step 9. Review Backup Job Settings

At the Summary step of the wizard, complete the backup job configuration process.
1. Review the settings of the configured backup job.
2. Select the start job now check box to start the job immediately.
3. Press Enter to exit the wizard.

Step 10. Validation

In this step, we will validate the successful HANA Storage Snapshot creation with Veeam pre- and post-thaw script from
following:
1. Veeam Agent for Linux Backup Job.
2. SAP HANA Studio
3. Veeam Backup & Replication Console.

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Veeam Enterprise Availability for SAP HANA

Veeam Agent for Linux Backup Job

You can check the progress of a backup job with Veeam Agent for Linux Console to validate if the backup job has been
successfully completed as shown in the picture below:

SAP HANA Studio

As we are using pre- and post-thaw script to create the HANA Storage Snapshot during the backup operations, we can
validate the creation of a HANA Snapshot as shown in the picture below from SAP HANA Studio

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Veeam Enterprise Availability for SAP HANA

Veeam Backup & Replication Console

As we are using Veeam Backup & Replication repository as a target to store the backup file, we can view the progress of
the backup job with the console as shown in the picture below:

We have successfully created the backup jobs for SAP HANA virtual and physical environment and also validated the
creation of a HANA Snapshot. In the next section we will cover the recovery procedure.

Managed by Veeam Backup & Replication

The steps are logically the same. Install the agent via VBR console, create a backup job and integrate the pre and post
script.

Step 1. Agent installation

Ensure that the communication (ssh login) into the SAP HANA operating system is working well. Please also refer to

https://www.veeam.com/kb1512

https://www.veeam.com/kb2061

https://helpcenter.veeam.com/docs/backup/hyperv/credentials_manager_linux_pubkey.html?ver=95u4

We also recommend using certificates instead of user/password combinations to logon to a remote linux system.

Note: We recommend creating a Veeam backup user for running the SAP HANA pre- and post-freeze scripts. This user
does not need root/sudo rights but needs to be part of the sapsys group.

If the agent was installed properly it should have an entry for your new system in the infrastructure section with the
agent installed.

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Veeam Enterprise Availability for SAP HANA

Step 2. Create a Protection group with all your SAP HANA systems

Step 3. Add your SAP HANA systems

Step 4. Create a Linux computer Agent based backup job

Select „Managed by backup server“

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Veeam Enterprise Availability for SAP HANA

Give your job a name and add your previously created protection group

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Veeam Enterprise Availability for SAP HANA

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Veeam Enterprise Availability for SAP HANA

Enable application aware processing and edit/add the pre & post scripts.

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Veeam Enterprise Availability for SAP HANA

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Veeam Enterprise Availability for SAP HANA

If everything will run smoothly it should look like this:

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Veeam Enterprise Availability for SAP HANA

Veeam SAP HANA Recovery

Veeam provides various options to restore data. In this guide we will perform the recoveries of SAP HANA using the
following options:

Environment Recovery Type

Virtual or Physical SAP HANA Database Restore.

Virtual Machine Veeam Virtual Disk Level Restore.

Complete Virtual Machine Restore — Instant VM Recovery.

Physical Server Volume-Level Restore / Bare Metal Restore.

File-Level Restore.

For the SAP HANA database restore, we will use SAP HANA Studio.

SAP HANA Database Level Restore:

With the configured Veeam Plug-in for SAP HANA you can restore your databases from the backups that reside in the
Veeam backup repository. All restore operations are performed in the SAP HANA side. To restore databases, you can use
SAP HANA Cockpit, SAP HANA Studio, or SQL commands including scripts.

Keep in mind that examples provided below are for demonstrating purposes only. To see the full restore
functionality of SAP HANA tools, see the SAP HANA Recovery section of SAP HANA Administration Guide.

For instructions on the SAP HANA recovery, see:

Recovering Databases Using SQL Commands

Recovering Databases with SAP HANA Studio

Recovering SYSTEMDB with SAP HANA Cockpit

Recovering Tenant Databases with SAP HANA Cockpit

Recovering Databases to Other Servers

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Veeam Enterprise Availability for SAP HANA

Virtual SAP HANA Restore — Veeam Virtual Disk-Level Restore

In the Veeam Virtual-Level Restore, we will use the Quick Rollback option to restore the change blocks only in the SAP HANA VM.

The diagram below shows the restore operations:

1. Shutdown HANA VM (automatically)
2. Veeam VM disk restore with Quick Rollback (Restore of the changes only) of /hana/data_volume.
3. Boot HANA VM (automatically)
4. Perform the restore from the SAP HANA studio. In step 4a, if required, we can perform file-level restore for the needed logs.

Point of snapshot/backup restore + optional log file roll forward with Veeam VM disk restore

Step 1. Launch Virtual Disk Restore Wizard

To launch the Virtual Disk Restore wizard, do one of the following:
• On the Home tab, click Restore and select VMware vSphere backup. In the Restore from backup section,
select Virtual disks.
• Open the Home view, in the inventory pane select Backups. In the working area, expand the necessary backup, select
the VM whose disks you want to restore and click VM Files > Virtual Disk on the ribbon.
• Open the Home view, in the inventory pane select Backups. In the working area, expand the necessary backup job,
right-click the VM whose disks you want to restore and select Restore virtual disk

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Veeam Enterprise Availability for SAP HANA

Step 2. Select VM
At the Virtual Machine step of the wizard, select the SAP HANA VM

Step 3. Select Restore Point

At the Restore Point step of the wizard, select the restore point from which you want to restore the SAP HANA VM Disk.

Step 4. Select Virtual Hard Disks to Restore

At the Disk Mapping step, select which virtual hard disks to restore, choose a VM to which the disks must be attached
and define additional restore settings.
1. In the Restored Disk Type: Select same as source.
2. Select Quick rollback (restore changed blocks only) checkbox. -Veeam Backup & Replication will query CBT to get data
blocks that are necessary to revert the VM disk to an earlier point in time, and will restore only these data blocks from
the backup. Quick rollback significantly reduces the restore time and has little impact on the production environment.
3. Select Next.

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Veeam Enterprise Availability for SAP HANA

Step 5. Specify Restore Reason

At the Reason step of the wizard, enter a reason for restoring VM disk(s). The information you provide will be saved in
the session history so you can reference it later.

Step 6. Finish Working with Wizard

At the Summary step of the wizard, complete the VM disk(s) restore.
1. Review details for the restore task.
2. To start a VM immediately after the restore process, select the Power on VM after restoring check box.
3. Click the Pick proxy to use link to select backup proxies over which VM data must be transported to the target
datastore. You can assign backup proxies explicitly or instruct Veeam Backup & Replication to automatically select
backup proxies.
• If you choose Automatic selection, Veeam Backup & Replication will detect backup proxies that have access to the
source datastore and will automatically assign optimal proxy resources for processing VM data.
During the restore process, VM hard disks are processed simultaneously. Veeam Backup & Replication checks available
backup proxies. If more than one backup proxy is available, Veeam Backup & Replication analyzes transport modes
that the backup proxies can use for writing data to target, current workload on these backup proxies, and selects the
most appropriate resources for VM hard disk processing.
• If you choose Use the selected backup proxy servers only, you can explicitly select backup proxies that must be
used for restoring. It is recommended that you select at least two backup proxies to ensure that VM hard disks are
recovered if one of backup proxies fails or loses its connectivity to the target datastore during restore.
4. Click Finish to start VM disk(s) restore.

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Veeam Enterprise Availability for SAP HANA

Step 7. Restore Progress

You can view the restore progress from the Veeam Backup & Replication console.
1. Open the History view. In the inventory pane, select Restore. In the working area, double-click the necessary restore
session. Alternatively, you can select the session and click Statistics on the ribbon or right-click the session and
select Statistics.

Virtual SAP HANA Restore — Instant Virtual Machine Restore

With Instant VM Recovery®, you can immediately restore a VM into your production environment by running it directly
from the backup file. Instant VM Recovery helps improve recovery time objectives (RTO), and minimize disruption and
downtime of production VMs. It is like having a “temporary spare” for a VM: Users remain productive while you can
troubleshoot an issue with the failed VM.

When Instant VM Recovery is performed, Veeam Backup & Replication uses the Veeam vPower® technology to mount
a VM image to an ESX(i) host directly from a compressed and deduplicated backup file. Since there is no need to extract
the VM from the backup file and copy it to production storage, you can restart a VM from any restore point (incremental
or full) in a matter of minutes.

The archived image of the VM remains in read-only state to avoid unexpected modifications. By default, all changes to
virtual disks that take place while the VM is running, are logged to auxiliary redo logs residing on the NFS server (backup
server or backup repository). These changes are discarded as soon as a restored VM is removed, or merged with the
original VM data when VM recovery is finalized.

In case of complete SAP HANA VM failure, Instant VM Recovery help reduces the RTO for SAP HANA systems restore.

The following diagram shows the Instant VM Recovery operations:

1. Veeam Backup & Replication uses the Veeam vPower technology to mount a VM image to an ESX(i) host directly from
a compressed and deduplicated backup file. Since there is no need to extract the VM from the backup file and copy it
to production storage, you can restart a VM from any restore point (incremental or full) in a matter of minutes.
2. Online data migration to production storage.

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Veeam Enterprise Availability for SAP HANA

Performing Instant VM Recovery of SAP HANA VM

Step 1. Launch Instant VM Recovery Wizard

To launch the Instant VM Recovery wizard, do one of the following:
• On the Home tab, click Restore and select VMware vSphere backup. In the Restore from backup section,
select Instant VM Recovery.
• Open the Home view. In the inventory pane, select Backups. In the working area, expand the necessary backup, select
the VM you want to restore and click Instant VM Recovery on the ribbon.

Open the Home view. In the inventory pane, select Backups. In the working area, expand the necessary backup, right-
click the VM you want to restore and select Instant VM Recovery

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Veeam Enterprise Availability for SAP HANA

Step 2. Select SAP HANA VMs

At the Virtual Machines step of the wizard, select the SAP HANA VM that you want to back up.
1. Click Add
2. Select the SAP HANA VM and click Add.

Step 3. Select Restore Point

At the Restore Point step of the wizard, select the restore point for the VM.

Step 4. Select Recovery Mode

At the Recovery Mode of the wizard, choose the necessary restore mode:

Select Restore to the original location if you want to restore the VM with its initial settings and to its original location. If
this option is selected, you will pass directly to the Reason step of the wizard.

Select Restore to a new location, or with different settings if you want to restore the VM to a different location and/or
with different settings (such as VM location, network settings, format of restored virtual disks and so on). If this option is
selected, the Instant Recovery wizard will include additional steps for customizing VM settings.

In the guide, we are selecting the option to restore to a new location.

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Veeam Enterprise Availability for SAP HANA

Step 5. Select Destination for Restored VM

The Destination step of the wizard is available if you chose to change the location and settings of the restored VM.

Select a destination for the restored VM:

1. In the Host field, specify a host on which the VM must run.
2. In the VM folder field, specify a folder to which the restored VM must be placed.
3. In the Restored VM name field, enter a name under which the VM must be restored and registered. By default, the
restored VM has the name of the original VM. If you are restoring the VM to the same ESX(i) host or the same data
center where the original VM is registered and the original VM still resides there, it is recommended that you change
the VM name to avoid conflicts.
4. In the Resource pool list, select a resource pool to which the VM must be placed.

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Veeam Enterprise Availability for SAP HANA

Step 6. Select Destination for Virtual Disk Updates

It is highly recommended to use this step for SAP HANA Virtual machines to improve performance and redirect the redo
logs to faster storage.

At the Datastore step of the wizard, you can select where redo logs must be written when the VM is running from
the backup. By default, redo logs are stored directly on the backup server. However, you can store redo logs on
any datastore in the virtual environment. Redirecting redo logs improves recovery performance but makes Storage
vMotion not possible for ESX(i) 5.x and earlier.

To redirect redo logs:

1. Select the Redirect virtual disk updates check box.
2. Choose the datastore.

Step 7. Specify Restore Reason

At the Restore Reason step of the wizard, enter a reason for performing Instant VM Recovery for the VM. The
information you provide will be saved in the session history and you can reference it later.

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Veeam Enterprise Availability for SAP HANA

Step 8. Verify Instant VM Recovery Settings

At the Ready to Apply step of the wizard, specify additional settings for Instant VM Recovery:
1. If you are recovering a production VM that has failed and you want to restore it with initial network settings, select
the Connect VM to network check box. If you are recovering a VM for testing disaster recovery while the initial VM
is still running, leave this check box not selected. Before you power on such a VM, you will have to manually change
VM network settings: Disconnect the VM from the production network and connect it to an isolated non-production
network to avoid conflicts.
2. To start a VM immediately after recovery, select the Power on VM automatically check box. If you are recovering the
VM to the production network, make sure that the initial VM is powered off to avoid conflicts.
3. Check the settings you have specified for Instant VM Recovery and click Next. Veeam Backup & Replication will
recover the VM on the selected ESX(i) host.

Step 9. Finalize Instant VM Recovery

All VMs restored with Instant VM Recovery are displayed in the Home view, under the Instant Recovery node.

To check the progress of Instant VM Recovery and view session details as shown in the picture below:
1. Open the Home view.
2. In the inventory pane, click the Instant Recovery node.
3. In the working area, right-click the VM and select Properties.

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Veeam Enterprise Availability for SAP HANA

Step 10. Migrating Recovered VM

To migrate a recovered VM to the production environment:
1. Open the Home view.
2. In the inventory pane, select the Instant Recovery node.
3. In the working area, right-click the VM and select Migrate to production (Figure 1).
4. Veeam Backup & Replication will launch the Quick Migration wizard (Figure 2). During migration, Veeam Backup &
Replication will restore the VM from the backup file and additionally move all changes that were made while the VM
was running from the backup in the Instant Recovery mode.
At the Destination step of wizard, select the following (Figure 3).
• Click Choose to the Host or Cluster field and select an ESX(i) host or cluster if you like to relocate the restored VM.
• Click Choose next to the Resource pool field and select the target resource pool
• Click Choose and select the folder.
• Click Choose and select the datastore. Veeam Backup & Replication displays only those datastores that are accessible
by the selected ESX(i) host. If you have chosen to restore the VM to a cluster, Veeam Backup & Replication will display
only shared datastores.
5. Select Infrastructure Components for Data Transfer (Figure 4).
• Click Choose next to the Source proxy and Target proxy fields to select backup proxies for migration. In the Backup
Proxy window, you can choose automatic proxy selection or assign proxies explicitly.
6. Select which migration mechanism to use (Figure 4).
• VMware vMotion — If you want to use VMware vMotion to relocate the VMs, leave the Force Veeam quick migration
check box not selected. Veeam Backup & Replication will attempt to use the VMware vMotion mechanism to migrate
the selected VMs. If VMware vMotion cannot be used for some reason (for example, if using it can cause data loss or
if you do not have a VMware vSphere license for this functionality), Veeam Backup & Replication will fail over to its
native migration mechanism.
• Veeam Quick Migration — If you do not want to use VMware vMotion, select the Force Veeam quick migration check
box. Veeam Backup & Replication will use its native migration mechanism.

Figure 3. Destination

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Veeam Enterprise Availability for SAP HANA

Figure 4. Infrastructure Components & Data Migration

Step 11. Finish Working with Wizard

At the Ready step of the wizard.
1. Review details of the quick migration task.
2. By default, when VM migration completes successfully, Veeam Backup & Replication waits for a heartbeat signal from
the VM on the target host. If the heartbeat is received, the original VM on the source host is deleted. Note that you
cannot use this option if you selected to migrate with VMware vMotion.
• If you disable the Delete source VM files upon successful migration option, the source VM will not be deleted. All
jobs to which the VM is added will continue to process the source VM.
• If you enable the Delete source VM files upon successful migration option, the source VM will be deleted. All jobs to
which the VM is added will switch to the migrated VM. The backup chain will be continued, thus, the next job session
for the VM will be incremental.
3. Click Finish to close the wizard and start the migration process.

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Veeam Enterprise Availability for SAP HANA

Physical SAP HANA Restore

In this section, we will perform the recovery of an SAP HANA system running on a physical server.

Veeam Agent for Linux provides following restore scenarios:

Failure Restore Type

Complete Server Failure Bare Metal Restore

Database Level Failure — Point in Time Transaction Restore Volume-Level Restore

The below diagram shows the restore operations for SAP HANA physical server:
1. Stop HANA Database (In case of point in time restore) Skip the step for bare metal restore.
2. Recover disk volume, files or logs if necessary or complete server.
3. Point of Snapshot restore from SAP HANA studio.

HANA snapshot backup with Veeam Agent for Linux backups

Physical SAP HANA Recovery — Bare Metal & Volume Level

During the recovery of an SAP HAN system, we will use Veeam Recovery media for Linux to perform the volume level or
bare metal.

Step 1. Boot from Veeam Recovery Media

To boot from the Veeam Recovery Media:
1. [For CD/DVD/BD] Power on your computer. Insert the media with the recovery image to the drive and power off the
computer.
[For removable storage device] Attach the removable storage device with the recovery image to your computer.
2. Start your computer.
3. Wait for Veeam Agent for Linux to load files from the Veeam Recovery Media.
4. After the recovery image OS has loaded, make sure that network settings are specified correctly and configure the
network adapter if necessary.
5. Choose the Restore Volume recovery option.

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Veeam Enterprise Availability for SAP HANA

Step 2. Configure Network Settings

To open the Network settings dialog, in the Veeam Recovery Media main menu, select the Configure network option
and press Enter.

Veeam Agent for Linux will display network adapters that are available on the system. If there is a DHCP server in your
network, Veeam Agent for Linux will configure the network settings automatically and display the IP address assigned to
the network adapter. You can then press Esc to return to the Veeam Recovery Media main menu and launch the Volume
Restore wizard.

You can manually configure TPC/IP v4 settings for network adapters if necessary.

In this guide we will manually configure the TCP/IP v4 settings. To configure network settings:
1. In the Choose adapter list, select the network adapter that you want to use to connect to the network shared folder or
Veeam backup repository where the backup resides and press Enter.
2. In the Configure adapter dialog, select the Manual option and press Enter.
3. In the Adapter settings dialog, specify the following network settings:
• IP address
• Subnet mask
• Default gateway
• DNS server
4. Select the Apply button and press Enter.

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Veeam Enterprise Availability for SAP HANA

Step 3. Select Backup Location

At the Select backup location step of the wizard, specify where the backup file that you want to use for data recovery is
located.

To recover data from backup, you need to mount the backup storage on which the backup file resides to the recovery
image OS file system. Veeam Agent for Linux automatically mounts external USB drives that are connected to
the computer and displays them in the list of available backup locations. You can select the necessary device and
press Enter to pass to the Browse for backup files step of the wizard.

If the backup file is located in a network shared folder, on a local drive or on a Veeam backup repository, select one of the
following options:
• Add shared folder — select this option if the backup file is located in a network shared folder. With this option
selected, you will pass to the Mount shared folder step of the wizard.
• Mount local disk — select this option if the backup file resides on the local computer drive, external drive or removable
storage device that is currently connected to your computer. With this option selected, you will pass to the Select local
disk step of the wizard.
• Add VBR server — select this option if the backup file resides on a backup repository managed by the Veeam backup
server. With this option selected, you will pass to the Specify backup server parameters step of the wizard.
• Add Cloud provider — select this option if the backup file resides on a cloud repository exposed to you by a Veeam
Cloud Connect service provider. With this option selected, you will pass to the Specify Cloud provider parameters step
of the wizard.

In this guide we will use Veeam Backup & Replication server for the restore operations.

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Veeam Enterprise Availability for SAP HANA

Specify settings for the Veeam backup server that manages the backup repository where the backup file resides:
1. In the Address field, specify a DNS name or IP address of the Veeam backup server.
2. In the Port field, specify a number of the port over which Veeam Agent for Linux must communicate with the backup
repository. By default, Veeam Agent for Linux uses port 10002.
3. In the Login field, type in the username of the account that has access to the Veeam backup repository.
4. In the Domain field, type in the name of the domain in which the account that has access to the Veeam backup
repository is registered, for example: DOMAIN.
5. In the Password field, type in the password of the account that has access to the Veeam backup repository.
6. Press Enter. Veeam Agent for Linux will connect to the Veeam backup server, and you will pass immediately to
the Backup step of the wizard.

Step 4. Select Backup and Restore Point

The Backup step window comprises of two panes:
• The Imported backups pane on the left displays information about backup: Host name of the computer whose data is
stored in the backup file, backup job name and number of restore points.
• The Restore points pane on the right displays a list of restore points in the backup.

To select backup and restore point:

1. In the Imported backups pane, ensure that the backup from which you want to recover data is selected and press Enter.
2. In the Restore points pane, select with the Up and Down keys the restore point from which you want to recover
data and press Enter.

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Veeam Enterprise Availability for SAP HANA

Step 5. Restore the Volume

The In backup pane of the Veeam Recovery Media wizard contains a list of disks and volumes in the backup. You can
select volumes in the backup that you want to restore to your computer and specify mapping rules for these volumes.

To map a source volume to a target volume:

1. In the In backup pane, select a volume in the backup whose data you want to recover and press Enter. (For BMR restore
you can select the option to restore whole disk, Veeam will perform the restore of all volumes from a disk in the backup.)

2. Veeam Agent for Linux will display a window with information on the selected volume (partition type, file system type,
mount point and volume size) and a list of available operations:
• Restore volume to — select this option if you want to restore the selected volume to your computer.
• Close — select this option if you want to close the window and select another volume.

Select Restore volume to option.

3. Veeam Agent for Linux will display a list of volumes on your computer. Select the volume that you want to restore and
press Enter.

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Veeam Enterprise Availability for SAP HANA

4. Review the specified recovery settings.

5. Press Enter to start the volume-level restore process.

Physical SAP HANA Recovery — File-Level Restore

With Veeam file-level restores, users can restore individual files (data or logs) from SAP HANA backup.

Step 1. Launch File-Level Restore Wizard

To launch the File-Level Restore wizard, do the following:
1. Launch the Veeam Agent for Linux control panel with the veeam or veeamconfig ui command.
2. In the Veeam Agent for Linux control panel, press the “r” key to proceed to the File-Level Restore wizard.

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Veeam Enterprise Availability for SAP HANA

Step 2. Select Backup and Restore Point

Select the backup and restore point:

Step 3. Save Restored Files

When the backup file content is mounted to the /mnt/backup directory in the computer’s file system, you can use Linux
command line utilities or your preferred file browser to work with restored files and directories. You can browse for files
and directories in the mounted backup and copy SAP HANA files and directories that you want to restore to their initial
location or to a new location.

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Veeam Enterprise Availability for SAP HANA

Restore operations from SAP HANA studio

After the SAP HANA Server is successfully restored, we will use SAP HANA studio to perform the HANA Storage
Snapshot restore. Keep in mind for HANA 2.0 with MDC you have to recover the SYSTEM DB first and afterwards your
single tenant. So, you need to run this process twice.
• Open SAP HANA Studio.
• Right-click on the SYSTEM@SID , Point to Backup And Recovery, Select Recover System Database (Figure 2).
• Specify Recovery Type — Select Recover the database to a specific data backup option (Figure 3).
• Select based on your environment Recover using the backup catalogue — file or backint(Figure 4).
• Select a backup to restore, select the available snapshot or backup for restore operations (Figure 5).
• Review the recovery settings and click finish (Figure 6).

Figure 1. Verify SAP HANA services have stopped

Figure 2. SYSTEM DB will be taken offline! Attention all you tenants will be resetted to the same stage and taken offline too

Figure 3. Recovery Type

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Veeam Enterprise Availability for SAP HANA

Figure 4. Specify Backup Location

Important (if your snapshot is marked red) : For File & Device restores — you need /hana/data/SID and /hana/log/SID restored.

Do not forget to do the same for your tenant!

Figure 6. Review Recovery Settings

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Veeam Enterprise Availability for SAP HANA

Start SAP HANA System

1. Open SAP HANA Studio.
2. Right-click on the HDB(System), point to Configuration and Monitoring, Select Start System (Figure 1).

Figure 1. Start System

Validate SAP HANA Operational Status

Note: Keep in mind that you might have to start y
1. Open SAP HANA Studio, Click on Processes to see if all the processes are running as expected (Figure 1).
2. Click on SYSTEM@SID to see the operational status, operational status should be all services started (Figure 2).

Figure 1. Validate SAP HANA services execution

Figure 2. Operational Status

The SAP HANA Database has been successfully restored with Veeam Hyper-Availability Platform.

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Veeam Enterprise Availability for SAP HANA

Appendix
You can find the latest versions of the scripts under:

https://github.com/VeeamHub/applications

About Veeam Software

Veeam recognizes the new challenges companies across the globe face in enabling the Always-On Enterprise™, a
business that must operate 24.7.365. To address this, Veeam has pioneered a new market of Availability for the Always-
On Enterprise™ by helping organizations meet recovery time and point objectives (RTPO™) of less than 15 minutes for
all applications and data, through a fundamentally new kind of solution that delivers high-speed recovery, data loss
avoidance, verified recoverability, leveraged data and complete visibility.

Veeam Availability Suite™, which includes Veeam Backup & Replication™, leverages virtualization, storage and cloud
technologies that enable the modern data center to help organizations save time, mitigate risks and dramatically reduce
capital and operational costs, while always supporting the current and future business goals of Veeam customers.

Veeam’s global headquarters are located in Baar, Switzerland, and the company has offices throughout the world.
To learn more, visit www.veeam.com

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Veeam Enterprise Availability for SAP HANA

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