OnePlus Nord 2 5G User Manual

Due to software updates, your experience of the software interface (including but not limited to

software features, user interfaces, and interaction experiences) may differ from the

interface presented in this manual. The software interface is subject to change.

 INSTALL AND UNINSTALL APPS ...............................................................................................19

Table of contents HOME SCREEN .......................................................................................................................21

GETTING STARTED ................................................................ 8 NOTIFICATION .......................................................................................................................25

SETTING UP YOUR DEVICE ......................................................................... 10 GOOGLE ASSISTANT ...............................................................................................................29

INSERT SIM CARD ................................................................................................................. 10 SETTINGS ............................................................................. 31

BOOTING UP YOUR ONEPLUS NORD 2 5G............................................................................. 10 SIM CARD & MOBILE DATA ...................................................................... 32

SETUP WIZARD ..................................................................................................................... 10 GENERAL SETTINGS ................................................................................................................32

BATTERY AND CHARGING ...................................................................................................... 11 DATA USAGE..........................................................................................................................32

PHYSICAL BUTTONS ............................................................................................................... 12 ADVANCED SETTINGS .............................................................................................................33

TRANSFER DATA TO ONEPLUS NORD 2 5G ........................................................................... 15 WI-FI ................................................................................................... 33

THE BASICS .......................................................................... 17 CONNECT TO WI-FI...............................................................................................................33

BASIC GESTURES ..................................................................................... 18 ADVANCED SETTINGS .............................................................................................................33

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BLUETOOTH ........................................................................................... 34 ANDROID AUTO .....................................................................................................................39

CONNECTION & SHARING ........................................................................ 35 PERSONALIZATIONS ................................................................................ 39

AIRPLANE MODE ................................................................................................................... 35 AMBIENT DISPLAY ................................................................................... 40

PERSONAL HOTSPOT ............................................................................................................. 35 DISPLAY & BRIGHTNESS .......................................................................... 41

USB TETHERING .................................................................................................................... 36 SOUND & VIBRATION .............................................................................. 43

BLUETOOTH TETHERING......................................................................................................... 37 VOLUME ................................................................................................................................43

NFC ..................................................................................................................................... 37 RINGTONE .............................................................................................................................44

TAP & PAY............................................................................................................................ 37 NOTIFICATION SOUND ...........................................................................................................45

SCREENCAST ......................................................................................................................... 38 NOTIFICATIONS & STATUS BAR ................................................................. 45

PRINT ................................................................................................................................... 38 MANAGE NOTIFICATIONS .......................................................................................................45

VPN ..................................................................................................................................... 38 STATUS BAR .........................................................................................................................46

PRIVATE DNS ....................................................................................................................... 38 PASSWORD & BIOMETRICS....................................................................... 47

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PRIVACY ................................................................................................ 49 PRESS AND HOLD THE POWER BUTTON ...................................................................................54

PERMISSION MANAGER ......................................................................................................... 49 BATTERY ................................................................................................ 55

PRIVACY PROTECTION ........................................................................................................... 49 DIGITAL WELLBEING & PARENTAL CONTROLS .............................................. 56

DEVICE ID & ADS.................................................................................................................. 50 APP MANAGEMENT ................................................................................. 58

SHOW PASSWORDS ............................................................................................................... 50 DISPLAY OVER OTHER APPS ....................................................................................................58

SECURITY ............................................................................................... 50 STORAGE ............................................................................................... 59

LOCATION .............................................................................................. 52 ADDITIONAL SETTINGS............................................................................. 59

CONVENIENCE TOOLS .............................................................................. 53 LANGUAGE & REGION ............................................................................................................59

NAVIGATION......................................................................................................................... 53 DATE & TIME.........................................................................................................................60

GESTURES & MOTIONS.......................................................................................................... 53 KEYBOARD & INPUT METHOD ................................................................................................60

POWER BUTTON .................................................................................................................... 54 ACCESSIBILITY ........................................................................................................................61

DOUBLE CLICK THE POWER BUTTON ....................................................................................... 54 SIM CARD APPS.....................................................................................................................64

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OTG CONNECTION ............................................................................................................... 64 CALCULATOR .........................................................................................................................75

BACK UP AND RESET .............................................................................................................. 65 RECORDER .............................................................................................................................75

USERS & ACCOUNTS ............................................................................... 65 NOTES APP ............................................................................................................................76

MULTI-USER ......................................................................................................................... 65 CAMERA ................................................................................................................................77

ABOUT PHONE........................................................................................ 65 PHOTO ..................................................................................................................................77

TIPS & SUPPORT ..................................................................................... 66 VIDEO ...................................................................................................................................78

APPS ..................................................................................... 68 GALLERY ................................................................................................................................78

PHONE ................................................................................................................................. 69 ZEN MODE .............................................................................................................................81

CONTACTS ............................................................................................................................ 71 CLONE PHONE .......................................................................................................................82

FILE MANAGER ...................................................................................................................... 71 GOOGLE APPS ........................................................................................................................82

MESSAGES ............................................................................................................................ 72 ADVANCED ......................................................................... 85

WEATHER ............................................................................................................................. 73 GENERAL ...............................................................................................................................86

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DO NOT DISTURB .................................................................................................................. 86 BACKUP AND RESTORE ............................................................................. 92

PERFORMANCE ENHANCEMENT ............................................................................................. 86 BACKUP AND RESTORE BY CLONE PHONE ................................................................................92

OTHER .................................................................................................................................. 87 USE GOOGLE DRIVE FOR BACKUP AND RECOVERY ....................................................................93

DO NOT DISTURB .................................................................................................................. 88 FACTORY RESET......................................................................................................................93

SCREENCAST ......................................................................................................................... 88 ACCESSIBILITY..................................................................... 95

SCHEDULED POWER ON/OFF .................................................................................................. 88 MAGNIFICATION ....................................................................................................................96

APP CLONER ......................................................................................................................... 89 PRESS POWER BUTTON TO END CALLS.....................................................................................96

DISPLAY OVER OTHER APPS ................................................................................................... 89 COLOR INVERSION .................................................................................................................96

HIDDEN SPACE ...................................................................................................................... 90 COLOR CORRECTION ..............................................................................................................96

REBOOT, UPDATE, BACKUP, RECOVER ............................. 91 HIGH CONTRAST TEXT ............................................................................................................97

REBOOT OR FORCE REBOOT ...................................................................... 92 SAFETY INFORMATION ...................................................... 98

SYSTEM UPDATES .................................................................................... 92 LEGAL NOTICE ........................................................................................ 99

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DECLARATION ....................................................................................................................... 99 EU/UK REGULATORY CONFORMANCE ..................................................... 110

TRADEMARKS AND PERMISSIONS ......................................................................................... 100 CE STATEMENT ....................................................................................................................110

PRIVACY POLICY .................................................................................................................. 100 UK STATEMENT ...................................................................................................................111

REGULATORY INFORMATION................................................................................................ 101 RF EXPOSURE INFORMATION (SAR) .....................................................................................111

PRECAUTIONS FOR USING THE DEVICE ...................................................... 101 RESTRICTIONS IN THE 2.4 GHZ BAND ..................................................................................112

GENERAL SAFETY INFORMATION .......................................................................................... 101 RESTRICTIONS IN 5GHZ BAND .............................................................................................112

BATTERY SAFETY.................................................................................................................. 105 FREQUENCY BANDS AND POWER ..........................................................................................113

CHARGING SAFETY .............................................................................................................. 106 CORRECT DISPOSAL OF THIS PRODUCT ..................................................................................114

DRIVING SAFETY .................................................................................................................. 108 ROHS COMPLIANCE.............................................................................................................114

HEALTH INFORMATION........................................................................................................ 109 ERP COMPLIANCE ................................................................................................................115

LASER SAFETY STATEMENT ................................................................................................... 110 INDIA REGULATORY CONFORMANCE ........................................................ 116

REGULATORY LABEL INFORMATION (IF SUPPORTED) ............................................................. 110 RECYCLING INITIATIVE (INDIA)............................................................................................116

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RF EXPOSURE INFORMATION (SAR) .................................................................................... 117

LANGUAGES & INPUT .......................................................................................................... 117

CARE AND MAINTENANCE ...................................................................... 118

ONEPLUS DEVICE WARRANTY INFORMATION ............................................ 120

THE LIMITED WARRANTY DOES NOT COVER ............................................... 121

RETURN POLICY (LIMITED TO NORTH AMERICA & EUROPE) ........................ 123

SERVICE AND SUPPORT .......................................................................... 125

7
Getting started

Learn more about your device and

start using.

8
9
 cards may cause damage.
Setting up your device
Booting up your OnePlus Nord 2 5G
Insert SIM card
Press and hold the Power button for a few
1. Insert the SIM Tray Ejector into the small hole
seconds to boot up the phone. If your phone
on the SIM card holder. Press the ejector
does not power on, you may need to charge it.
firmly into the hole to push the SIM card tray
out.
Setup Wizard
2. Slowly pull the SIM card tray out of the tray
slot. When you first boot up the phone (or after a
factory reset), the Setup wizard lets you
3. Place the SIM card into the SIM card tray.
customize all features, including language,
4. Plug the SIM card tray back into your device. software buttons, gestures, fingerprint unlock,

* Use the original Nano-SIM card. Non-original and other features. If you want to change these
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later, you can do so after setting up the phone cable.
in the Settings app.
3. Unplug the charger after you finish charging
to avoid wasting electricity.
Battery and charging
4. Do not place anything on your phone while it
You will need to charge the phone when you
is charging.
first get it or if you have not used it for a long
time. Charge the battery

Safety information 1. Connect the USB cable to the adapter.

1. To ensure your safety and avoid damaging 2. Plug the USB cable into the phone's USB

the device, only use the official charger and port.

USB cable. 3. Plug the adapter into a power socket.

2. OnePlus Nord 2 5G supports the USB Type-C 4. After charging, unplug the USB cable from
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 the phone and unplug the adapter from the 4. Dim screen brightness and shorten sleep
socket. time in Settings.

Save power and extend battery life 5. Delete apps that you do not use.

Reduce power consumption by doing the Warp charge 65

following:
When you use the OnePlus charger and USB
1. Turn off the screen when the device is not in cable for charging, you can charge your phone
use. safely（10V/6.5A）and quickly.

2. Turn on Battery saver mode when the It is recommended to use between 15°C and 35°
battery is low. C degrees.

3. Disable Bluetooth and Wi-Fi when you are

Physical buttons
not using them.

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Power button screen.

The power button is located on the right side of Volume button

the phone.
The volume button is located on the left side of
 Press and hold the power button to turn on the phone.
the device when the device is off.
 When playing music or video, press the
 Press and hold the power button for volume button to adjust the media volume.
Emergency/Power off/Restart when the
 Press the volume button during a call to
device is on.
adjust the call volume.
 Press the power button and volume up
 Press the volume button to silence the
button simultaneously to power off.
ringtone when you get an incoming call.
 Click the power button to turn on/off the
Alert slider

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Alert Slider is on the right side of the phone. turned off.

You can adjust the system ringtone status Shortcut keys

(Silent, Vibrate, Ring) by toggling the alert
You can perform quick actions using the
slider.
shortcut keys.
 Silent: Calls and notifications will be
 Press and hold the power button and
silenced with no vibration, except for alarms.
volume up button simultaneously to turn off
 Vibrate: Calls and notifications will be
the device.
silenced, except for alarms.

 Ring: Calls, alarms and notifications will  Press and hold the power button and

function normally. volume down button simultaneously to take

a screenshot.
NOTE: If the phone is in Do not disturb
mode, the ringtone and vibration will be  Press and hold the power button and

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 volume down button simultaneously to need scan the new QR code to download the
access recovery mode when the device is Clone Phone.
powered off.
If the old device is OnePlus or other Android
 Long press the power button and devices:
volume up for 10 seconds to force a power
1. Open the Clone phone. Select I'm an old
off.
phone, then select your old phone's type.

Transfer data to OnePlus Nord 2 5G Follow the prompts on the new phone screen.
Download and install Clone phone on your old
Clone phone can quickly transfer all your data,
phone.
including contacts, messages and photos, from
your old device to your new OnePlus device. 2. Tap Continue on your new phone.

If your old device is OnePlus Switch, you will 3. Open Clone phone in your old phone, select

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 I'm an old phone, and scan the QR code on 4. Sign in to your iCloud account and start
your new phone to connect the two phones. importing data.

4. After connecting the two phones, select the 5. It's recommended to complete the whole
data you want to migrate from your old data transfer process while connected to a
phone. Tap to start. Then wait until the Wi-Fi network, and Clone phone should
transfer is completed. always stay on the screen. If you ever get
disconnected from the iCloud server, please
If the old device is iPhone:
try logging into iCloud again and pick up with
1. Sync the data of your iOS device to iCloud. the data transmission. Please note that only

2. Open Clone phone app. certain format of data can be transferred due
to compatibility issues.
3. Choose I'm a new phone and then tap on
iPhone.

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The basics

Learn to use your OnePlus device.

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 3. Swipe left or right with your finger to switch
Basic gestures
tabs, change pages or slide content in the
Learn to use basic gestures, such as tap, drag, weather/calendar/gallery/app list.
swipe, and zoom, to control your phone and
apps.

1. Tap to enter the app or select it

4. Two-finger zoom for images and web pages.

2. When viewing a web page or list, swipe up or

down to scroll. 5. Press and hold the screen to bring up the
pop-up window for advanced settings or to
enter edit status.

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  Tap Install to download and install apps.

* It is advisable to download apps on a Wi-Fi

network.
Install and uninstall apps
Uninstall apps
Install apps from play store
Uninstall apps as follows:
It is advisable to download and install apps
 On the home screen or app drawer, press
from Play Store, which is available on your
and hold the app icon and select Uninstall.
device.
 Go to Play Store > My apps & games >
Open Play Store to search for apps using key
Installed, click to enter the app details, select
words or on screen.
Uninstall.
 Tap the app icon to view application details.
 Go to Settings > App management > App

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 list and select the app. Then go to app info Open the app by the app icon on the desktop
and select Uninstall. or in the app drawer.

* Some pre-installed apps cannot be View app info

uninstalled
Long press an app's icon and select app info in
Use apps the pop-up box to view app info and setting
options.
Learn how to open apps, switch between apps,
close apps and view app information. Switch apps

App drawer  In Navigation gestures, swipe left or right

along the bottom bar to switch between
Swipe up on the home screen to view all your
apps.
apps in the app drawer
 In Back, Home, Recents, tap Recents button
Open apps

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 in the navigation bar to switch between tap Clear all to clear background tasks.
apps.
 Tap Recents button to enter the recent apps
Close apps list, then tap Clear all to clear background
tasks.
 In Navigation gestures, swipe up from the
bottom edge of the screen and pause, then * Pinned apps will not be closed.
close apps by swiping up on the app card.
Lock background apps
 Tap Recent button and close apps by
In the recent apps list, long press the app card
swiping up on the app card.
to access menu options. Select Lock to stop the
Clear background tasks app from being closed or cleared.

 In Navigation gestures, swipe up from the

Home screen
bottom edge of the screen and pause, then

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Learn to set Wallpapers, Widgets and Home and select Wallpapers to set your home screen
settings to personalize your phone. wallpaper and lock screen wallpaper.

App icons and folders Widgets

 Open the app drawer by swiping up from the  Add widgets: Long press on a blank space
home screen. from the home screen and select Widgets.
Or press and hold the app icon and select
 In the drawer, press and drag an app icon to
Widgets. Then press a widget and drag it to
add it to the home screen.
the home screen.
 Drag an app icon onto another app on the
Home Settings
home screen to create a folder.
Long press the blank space on the home screen
Wallpapers
and select Home settings.
Long press a blank space on the home screen

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Add icon to home screen: When enabled, it screen only and Home screen and Drawer.
will display an icon on the home screen after
Quick search gestures: Choose how to access
installing a new app.
quick search, you can choose between swipe
Swipe down to access: Swipe down from up and hold or swipe up to search apps.
home screen to access Notifications & Quick
Notification dots: Set the notification settings.
settings or shelf.
Icon pack: Set up icon styles for preset apps
Google: Swipe right from the home screen to
and some third-party apps.
show the Google search bar and Discover.
Home screen layout: Adjust the number of
Double tap to lock: Double tap on the blank
desktop grids and icon sizes. You can also set
area of the Home screen to turn the screen off
whether to hide the app names.
and lock the device.

Launcher layout: Choose between Home

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Hidden space: To access, swipe right in the app
drawer or swipe outwards with two fingers on
the home screen.

24
Notification
When a new system notification or app
notification is received, the status bar will
display the corresponding icon. Pull down the
notification panel by swiping down from the
top of the application page or anywhere on the
home screen.

 You can clear a notification by swiping it

right (Some notifications need to be cleared
by closing the related app).

 Long press a notification to enter the

notification settings for that app.

25
There are two categories: “ Important ” and brightness settings.
“Other”, you can choose to move less important
notification to the “ Other notifications ”
category, by pressing the notification and
choose “Other”.

Quick Settings

 Tap the quick settings icon to turn on/off

specific functions quickly.

 Press and hold an icon in the quick settings

menu to open the corresponding settings
interface.

 Swipe down again to view more buttons and

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Status icons

Status icons are displayed on the status bar at the top of the screen. The icons listed in the table
below are the most common ones.

Signal strength Location service enabled

Wi-Fi Alarm enabled

No SIM card Silent mode enabled

Roaming Vibration mode enabled

G Connected to GPRS network Airplane mode enabled

3G Connected to UMTS network Normal charging

H Connected to HSDPA network Battery capacity

H+ Connected to HSPA+ network NFC enabled

4G Connected to LTE network Games app enabled

5G Connected to 5G network Do not disturb mode enabled

27
Bluetooth enabled Wi-Fi hotspot enabled

28
 • Send text messages (e.g., "Text Sara I am
Google assistant
running late").
* When using Google assistant for the first time,
• Set reminders (e.g., "Remind me to buy a
follow the prompts to log in to your Google
birthday gift for John").
account.
• Take a selfie (e.g., "Take a selfie").
You can quickly access Google Assistant, by
either pressing and holding down your home • Set calendar events (e.g., "Set a calendar

button, swiping up from the corner of the event for dinner with Charlie tomorrow

phone screen (if you have enabled from 7-9").

“Navigation gestures”), or by press the power • Play music (e.g., "Play jazz music on
button, or by simply saying, "Hey Google." YouTube").

With Google Assistant, you can: • Navigate to places (e.g., "Give me Home

• Make quick phone calls on the go (e.g., directions ").

"Call Mom").

29
• Weather information (e.g., "Do I need an
umbrella today?").

30
Settings

Configure your phone's network

and account or set up your phone.

31
 Go to Settings > SIM card & mobile data >
SIM card & mobile data
Data usage, turn on or off the network.
Enable or disable mobile data
 Network permissions: You can set up
Go to Settings > SIM card & mobile data， different ways of using the network including
enable/disable Mobile data. Wi-Fi & mobile data, Only Wi-Fi, Only
Mobile Data and Disable network, when you
General settings use different apps.

When you insert the second SIM card, you can  Data saving: When the option is turned on,
still use the internet when making calls. apps in the background will not be able to
use mobile data, whereas apps in the
Data usage foreground will decide which data-saving
measures to take. In addition, network
You can check statistics on the mobile data and
tethering will be unavailable and the status
Wi-Fi traffic usage.
bar will display the data-saving icon.
Network settings
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 Dual-channel network acceleration: With 1. Enter Settings > Wi-Fi, tap Wi-Fi.
dual-channel technology, the mobile data
2. Select a Wi-Fi network from the list.
and Wi-Fi will be used at the same time to
provide a smoother Internet experience. 3. You will automatically connect to an
unencrypted Wi-Fi network that you have
Advanced settings selected. To connect to an encrypted
network, enter the password and tap
 Smart 5G: Based on usage scenarios,
Connect.
automatically switch between 5G and 4G to
extend battery life. * You can also manually add a Wi-Fi network
by selecting Add networks.
Wi-Fi
Advanced settings
Connect to the internet through Wi-Fi.
 Wi-Fi Assistant: When the option is turned
Connect to Wi-Fi on, the system will:

33
 1.Auto connect to the best Wi-Fi. usage and the data usage of different apps.

2.Auto switch to mobile network when the  Saved networks: Networks that have been
quality of Wi-Fi networks is poor. successfully linked.

 Dual channel acceleration: When the  Wi-Fi status display: Turn on or off the
option is turned on, you can use Wi-Fi and Bandwidth label, the number will be
mobile data at the same time for a faster presented. Adjusting Wi-Fi status display will
internet experience. not affect Wi-Fi functionality.

Wi-Fi settings
Bluetooth
 Scanning always available: Allow location
Bluetooth lets you connect to
services or other apps to scan for networks,
Bluetooth-enabled devices such as headsets
even when Wi-Fi is off.
and keyboards.
 Wi-Fi data usage: You can view your Wi-Fi
 Go to Settings > Bluetooth, select the
data usage here, including the total data
device you want to connect from the list of
34
 available devices, and enter the pairing code
Connection & sharing
to complete pairing.
Share personal hotspot and screencasts.
* When your Bluetooth device is turned on
but cannot be found, check the device's
Airplane mode
manual and follow the instructions to switch
the device to pairing mode to connect. After switching your device to airplane mode,
you will not be able to dial, but you can read,
Advanced settings:
play games, watch videos, or use other
You must make sure that the option Visible applications that don’t require network or
to other devices is turned on so that others phone connections.
can find and pair with your devices.
Personal hotspot
Media volume sync: When the option is
turned on, volume on Bluetooth devices and Use a personal hotspot to share your Wi-Fi or
your phone will be synced. mobile network connection. This may consume
more mobile data and power.
35
* Two ways of linking personal hotspot will be allowed connections and the data restriction
provided: can be set.

1.QR code: Scan the QR code and connect to

USB tethering
this Wi-Fi network.
To share your device's mobile data or Wi-Fi
2.Personal hotspot password: Go to
network with your computer via USB, follow the
Personal hotspot settings > change the
steps below:
Name and Password.
1. Connect your phone to your computer with
 Personal hotspot settings ： Set personal
a USB cable.
hotspot name and password.
2. Select the USB connection method as USB
* You must make sure that the option Visible to
tethering in the control center.
other devices is turned on so that this hotspot
can be connected manually. * Some computers may need Android RNDIS
driver to be installed separately.
 Connection management：The maximum

36
Bluetooth tethering Tap & pay

To share your device's mobile data or Wi-Fi Go to Settings > Connection & sharing >
network with other devices by BLUETOOTH Switch on NFC > Tap & pay
tethering, follow the steps below.
After the default payment app is set, you can
1. Go to Settings > Connection & sharing > make payment by tapping the back of your
enable Bluetooth tethering. phone on a device with a payment logo, for
example, a POS machine, subway gate,
2. Pair and connect your phone in the
transportation payment terminal.
Bluetooth settings interface of other devices.
*Before using the Tap and pay, you need to set
NFC up the default payment app, open the payment
service in the app, and set the tap and pay
When NFC is enabled, you can exchange data
feature with the following settings options:
with another device when the two devices are
touching.  Payment default: Choose an app, such as

37
 Google pay, to use when making a payment When Default print service and Quick device
by tapping the payment terminal. connect are on, the device will search for
nearby printers quickly, you can choose and
 Use default: You can set as Always and
connect to the printer for print services.
Except when another payment app is
open.
VPN
Screencast Go to Settings > Connection and sharing >
VPN. Then, click "+", adding VPN after
Make sure your phone and the display device
completing the VPN name, type, server address
are connected to the same network or that the
and other information.
display device has the wireless display function
turned on. Pair your phone with the display
Private DNS
device to stream your phone screen to it.
Private DNS is a mechanism to achieve
Print encrypted transfer. Once connected it helps to
enhance network security. However, it may also
38
lead to network latency and connection failure.  Wallpapers: You can use the wallpaper
Please pay attention to your network provided by OnePlus, or you can use a
connection after selecting “Designated Private personal photo as your wallpaper.
DNS”
 Clock on ambient display: Customize your
own ambient display.
Android auto
*Daydream AOD: The interface has two dials.
Allow you to use apps on your car screen.
One is responsible for displaying the time, the
Personalizations color with the day and night for light and dark
progressive switching.
Go to Settings > Personalizations to
customize your phone. The other one is a temperature thermometer,
with the difference between day and night to
You can change the Wallpapers, Clock styles,
make a progressive switch between warm and
Fingerprint animation, Icon styles, Colors, Font,
cold.
Notification drawer and Horizon light here.

39
 Fingerprint animation: There are six  Notification drawer: Customize the status
different fingerprint animation effects that notification shape, there are four shapes
you can select. available, Round, Square, Round rectangle,
and Squircle.
 Icon styles: Customize the status icon shape,
there are two shapes available: Oxygen and  Horizon light: There are 3 kinds of colors
Hydrogen. available, including Blue, Red, Gold.

 Colors: Click the color you want and save to

Ambient display
change the accent color.
You can set Somatic gesture and there are 2
 Font & display size: There are 3 kinds of
options:
font available, Roboto, OnePlus Sans™, Sans.
 Pick up your phone to show: Enable this to
*When you use Sans, after the Auto adapt is
show the fingerprint icon in ambient display
used, the system automatically provides the
when you pick up your phone.
best font display effects based on the
scenario.  Tap the screen to show: Enable this to show
40
the fingerprint icon in ambient display when  New notifications.
you tap your phone screen once.
Display & brightness
You can set When to show:
There are two modes here, including Light and
 Always-on ambient display.
Dark mode.
This feature may cause additional battery
You can choose the Auto switch, and the Dark
drain, but only a minimal percentage. This
mode will replace Light mode at sunset.
feature will be disabled in battery saving
mode or when the battery level is lower than  Dark mode settings：
5%.
Go to Settings > Display & brightness >
You can set What to show: Dark > Dark mode settings.

 Contextual info. There are three different styles, including

enhanced, medium, and gentle.
 Fingerprint icon.
You can make custom adjustments here,
 Display message.
41
 for example, adjusting wallpapers or icons and end time of Eye comfort according to
to Dark mode or not. your own habits.

 Smart ambient brightness: When enabled,  Auto-rotate screen: If enabled, the phone
the phone will optimize the screen display will automatically rotate as the
brightness setting according to ambient phone rotates.
light conditions. You can also manually
 Auto screen off: You can choose the
adjust the slider bar below to set your
length of time the screen will automatically
preferences.
go off here.
 Eye comfort: You can set the Color effect
 Adaptive sleep: Adaptive Sleep requires
and Black and white effect to fit more
the camera permission for normal use.
reading scenario. Black and white effect is
Your personal information will not be
for purely words and Color is for
collected when you use this permission.
comfortable color reading.
 Screen color temperature: There are
 Schedule time：You can also set the start
three different temperature modes,
42
 including cool, default and warm. Go to Settings > Sound & vibration to change
the sound settings on your device.
 Screen color mode: There are two
different modes here.  Live caption： Live Caption detects speech
in media and automatically generates
1. Vivid mode: P3 mode for better color
captions.
display.

2. Gentle mode: sRGB mode for natural Volume

colors.
 Media: Adjust the slider to set the volume
 AI color boost: All scene-recognition for playing music, video and more.
technology provides optimal color
 Ringtone: Adjust the slider to set the
enhancement effects for your videos. This
ringtone volume for phone calls and other
will increase battery usage.
notifications.

Sound & vibration  Notifications: Adjust the slider to set the

notification volume for phone calls and other
43
 media notifications. phone will not show new or existing
notifications or make a sound or vibrate.
 Alarm: Adjust the slider to set the ringtone
Notifications will not appear when you swipe
volume for alarms.
down from the top of your screen.
Media volume muted： The media volume
Note that critical notifications for phone activity
and device are silenced simultaneously; you
and status will still appear.
may make any adjustments manually.
 Schedule: Set Do not disturb duration or
Volume button function: When you press the
set the time to automatically turn on and off.
volume adjustment button, the selected option
will change accordingly. You can choose Media  Exceptions: Choose special settings for calls,
volume or Ringtone volume based on your messages, notifications and other sounds.
preference.
Ringtone
Do not disturb：
Set the ringtone and vibration for incoming
When Do not disturb mode is turned on, your
phone calls.
44
  Vibrate on touch
Notification sound
Dirac audio tuner：There are four different
 Notification sound: Set the Tone tunes and
Dirac sound modes that you can adjust
alert tunes for other notifications.
according to your preference.
 More sounds & haptics：If you need to turn
off the system sound, you can do so here. Notifications & status bar
 Dial pad tone If you want to receive relevant system
notifications, you can open “Display data usage
 Lock screen sound
in notification drawer” and “Pull down on Lock
 Screenshot sound screen to access notification drawer”.

 Deletion sound
Manage notifications
 Fingerprint animation sound
Notifications on lockscreen：
 Touch sounds
1. Show conversations, default, and silent.
45
2. Don’t show any notifications. display network speed, time and manage icons
in the status bar.
Notification dot on app icon: You can turn on
or off the notification dots on the app icons.  Notification icons: You can change the
number of notification icons to be displayed
Bubbles：
here.
Anti-peeping: Hide notifications when the
 Status icons: Status icons are displayed on
front camera detects the face of someone who
the status bar at the top of the screen. The
is not the device owner.
icons listed in the table below are the most
app notifications: You can turn notifications common ones.
from receiving apps on or off.
 VoLTE
Status BAR  NFC

You can set the style of the battery and time,  Wi-Fi
enable/disable showing battery percentage,
 Mobile network

46
 Battery  Ethernet

 Alarm  Data saving

 Airplane mode  Portrait Orientation Lock

 Screencast  Work profile

 VoWiFi
Password & biometrics
 Earbuds
Go to Settings > Password & biometrics to
 Do not disturb set up fingerprints, faces and passwords for

 VPN your phone.

 Personal hotspot Set lock screen password

 Bluetooth & Bluetooth earphones Your Lock screen password cannot be retrieved
if you forget it and you will no longer be able to
 Vibrate / Silent
unlock your phone or view phone data.

47
 Use a different password type: You can prompts to add your fingerprint.
choose different ways to set your lock screen
Add your fingerprint again after replacing the
password, including pattern, 4-digit
protective film.
password, 4-16 digit password and
Password with 4-16 alphanumeric  Add only one fingerprint information at a
characters.
time.

Set privacy password

 Press firmly on the phone screen to ensure

The privacy password will be used for your fingerprint data is fully added.
verification in features such as app lock.
 Fingerprint animation effect: Set animation
Fingerprint: effect. You can select one of the eight forms.

You can add/delete fingerprints and set *In addition to unlocking your phone, you
fingerprint preferences through Fingerprint. can use your fingerprint to authorize
purchases and access apps.
 Add fingerprint: Follow the on-screen
48
Add face first.

You can add/delete face data and set face  Face unlock assistive lighting: In situation
unlock preferences through Face unlock. where the camera cannot recognize your
face, the screen will light up to help the
 Add face data: Follow the on-screen
camera recognize you.
prompts to add your face data.

*Do so in a bright environment and ensure Privacy

that you are facing your phone for the best
results. Permission manager

 Face unlock: Enable this to use face unlock Set app permissions to use microphone,
to unlock your phone from the lock screen. contacts, calendar and more.

 Auto unlock once the screen is on: Enable

Privacy protection
this to unlock your phone with your face as
soon as the screen turns on without swiping  App lock: You can add the apps that you

49
 want to lock with a password. asterisk "*".

Device ID & ads Security

Limit ad tracking: Limit targeted ads based on Google play protect
your device ID. Once turned on, the number of
Google play protect regularly checks your
ads you receive will not change, but the ads will
apps and device for harmful behavior. You’ll be
be less relevant to you.
notified of any security risks found.
Notifications on lock screen: If you want to
Find my device
turn off or on the notifications on the lock
screen, you can set it here. Find my device helps you locate your device
remotely and keeps your data safe if the device
Show passwords is lost.

Enable this to display characters as you type Ways to locate your Android device:

and briefly convert them to an encrypted  Find My Device: Get it on Google Play.

50
 Web: Visit android.com/find. preferences of activating quick SOS with the
power button.
 Google: Search "find my device".
 Preferred SOS action: Set the preferences of
Smart lock
SOS action, which can be Call local
Keep your phone unlocked when it is in a emergency number or Share location with
safe place like your pocket or trusted places. emergency contacts.
You can customize your preferences with
Device admin apps
smart lock.
 Find My Device: Enable to find your device or
Emergency SOS
to lock or erase data from a lost device.
 Edit emergency information and contacts:
Unknown source installations
Add your medical information and
emergency contacts to help responders in an For app installation, you can enable/disable
emergency. specific app for unknown source installations.

 Power button for quick SOS: Set the Screen pinning

51
Screen Pinning allows you to lock the screen to gestures” is turned on.
a single app.
Location
To use Screen Pinning, perform the following
steps: Enable this to allow apps to use location
information.
1. Turn on Screen Pinning.
 Wi-Fi and Bluetooth scanning: Allow apps
2. Open the app you want to see, and then tap
and services to scan for Wi-Fi and nearby
the Recent button at the bottom of the
devices at any time.
screen to enter the Recent screen.
*Location may use sources like GPS, Wi-Fi,
3. Tap the Menu button in the upper right
mobile networks, and sensors to help
corner of the app screen, and then tap Pin.
estimate your device's location. Google may
*Screen Pinning will affect functions such as collect anonymized location data to improve
incoming calls and alarms. location accuracy and location-based

*Screen Pinning is unavailable if “Navigation services.

52
  Draw an O to open camera
Convenience tools
 Draw a V to turn on/off flashlight
Navigation
 Music control: Use two fingers to draw II on

The device supports two types of navigation the screen to stop or resume music play and
“<” or “ > ” to play previous or next song
Go to Settings > Convenience tools >
when even when the screen is off.
Navigation, choose Navigation gestures or
Virtual buttons.  Add gesture

Three-finger screenshot:
Gestures & motions
1. Enable this to take a screenshot by
Screen off gestures swiping down with three fingers.

Use specified gestures on the screen for quick 2. Enable this to take a partial or scrolling
access when the screen is off. screenshot by touch and hold with three

 Double-tap screen to turn it on/off fingers.

53
 You can turn off or on delete the original image
Power button
after editing; you can turn off the screenshot
sound and change the position of the preview
Double click the power button
window here.
Set whether pressing the power button twice
There are three methods to get a screenshot.
will turn on the camera.
 3-finger swipe down
Press and hold the power button
 3-finger touch and hold: Touch and hold

 Press and hold the power button to turn on with 3 fingers and then drag on the screen to

the device when the device is off. select the region you want to capture.

 Press and hold the power button for Voice  Buttons: press the Power button and the

Assistant when the device is on, and it can Volume Down button at the same time.

also be changed to “power menu”. Quick launch

Screenshot  Touch and hold the fingerprint sensor until

54
 icons appear. Without lifting your finger, Power saving mode: Enable this to extend
slide it to an icon and then release to launch battery life. Battery saver will turn off some
the corresponding for function or app. device features and restrict apps.

 Immediately after unlocking the screen using You can choose to manually turn it on or select
your fingerprint and before icons appear, Turn off when fully charged.
quickly slide your finger to the area where
App battery management:
the target icon usually appears and release
to launch the function or app. 1. Allow foreground activity: tap app to turn this
function off to save battery power. However,
Battery this app may not run properly and app
notifications may be delayed.
Go to Settings > Battery to view battery details
and set battery preferences. 2. Allow all background activity: tap app to turn
on the function, no background activity for
Save power: Optimize battery life by turning
this app will be restricted. This may consume
off some apps.
more battery power.
55
 Phone battery usage: View battery usage 4. Optimized night charging: To reduce battery
details since full charge and the list of which aging, your phone learns from your daily
processes use the most battery. charging routine so it can control the
charging speed at night and avoid
More battery settings：
overcharging.
1. High performance mode: The system always
5. Show battery percentage on status bar.
operates in a high performance mode, but it
will increase extra power consumption.
Digital wellbeing & parental
2. Optimize battery use: Automatically optimize
apps that are draining battery in the
controls
background. You digital wellbeing tools

3. Sleep standby optimization: Your phone Today: Show today’s screen wake up times.
consumes less power and reduces
Unlocks: Show today’s device unlock times.
notifications when you are asleep.
Notifications: Show today’s notifications
56
received times. Grayscale removes the screen’s color, do not
disturb will mute sounds so you aren’t woken
Ways to disconnect:
up by calls or notifications. When it ends,
 Dashboard: Manage the dashboard by your phone changes back to its usual
screen time, Notifications received and apps settings.
times opened. Click the icons on the right of
 Focus mode: Set to pause distracting apps
the apps name to set app timer, once ran out,
when you need time to focus.
the app will be paused for the rest of the day,
it will pop-up a window shows” app paused, Reduce interruptions:
your app timer ran out. It’ll start again  Manage notifications: Disable or enable
tomorrow.”. You can click “SETTINGS” on app’s notifications.
the pop-up window to delete the timer.  Do not disturb: Please refer Do not disturb
for settings.
 Bedtime mode: Use Bedtime mode to
 Parental controls: Add content restrictions
disconnect from your phone and avoid
and set other limits to help children balance
interruptions while you sleep. When it starts,
their screen time.
57
 Set app permissions to use location,
App management
microphone, contacts, storage, call logs, and
Go to Settings > Apps management to more.
manage your device's apps, change their
settings, view app info, set notifications and Auto-launch apps
permissions, and more.
When this button is off, the settings below will
App list: You can check out the apps already save power.
installed on your phone here.
Display over other apps
Default apps
You can go to Settings > Apps management >
Set the default apps for Browser app，Caller ID
Display over other apps to view and configure
& spam app，Digital assistant app，Home app，
supported apps. When you open the specified
Phone app，SMS app.
application in Display over other apps, the app
will create a picture-in-picture window when
Permissions manager
you open or leave the application (such as
58
continue to watch video), which displays on top Go to Setting > App management > App
of the other apps you are currently using. cloner. The list will show you the applications
that supports app cloner. Tap the application to
* This function needs to be supported by the
open app cloner.
application itself.

Storage

Special app access Go to Settings > Storage to view storage

details. You can view the amount of storage
You can set special app access such as Battery space occupied by various types of files.
optimization, and Display over other apps.
Additional settings
App cloner
Language & region
Create a new copy for the application to login
to different accounts. Set your system language and input method.

59
 Languages: Set your system language.
Keyboard & input method
 Tap Add a language to add language.
You can set your preferred keyboard here.
 Press and drag the selected language to
 Google voice typing: Enable this feature to
the top of the list to set the language to
enable you to enter text by voice. You can
the system language.
set the language using the following path：
Date & time Go to Settings > Keyboard & input method >
Google voice typing > languages.
Set system date and time.
 Autofill service: Enable this to automatically
 Time zone: Set the system time zone
fill in saved data when you browse the web
manually.
or enter your account password or in other
 Use 24-hour format: Enable this for the scenarios. This function will require
system time to be in the 24-hour format or additional apps to be installed.
disable it to use the 12-hour format.

60
  Select to speak
Accessibility
When Select to speak is enabled, you can click
The accessibility is optimized for the operation
on certain items on the screen and the system
experience of visually impaired users, so that
will read them aloud.
visually impaired users can use the phone
smoothly.  Text to speech（TTS）settings

Go to Settings > Additional settings > You can customize the text-to-speech output.

Accessibility. You can also choose the language (temporarily

 TalkBack support Chinese and English), speed and pitch

according to your usage habits.
When TalkBack is turned on, it will provide you
with voice feedback so that you don't need to  Magnification

look at the screen while using the device. This When Magnification is enabled, you can
feature is very useful for the blind and those quickly zoom in on the screen to display
with low vision. content more clearly.

61
 Color correction will have no over-animation and remove all
mobile animation.
When Color correction is enabled, you can
choice correction mode from Deuteranomaly  Color inversion
(red-green), Protanomaly (red-green),
When Color inversion is enabled, color
Tritanomaly (blue-yellow).
inversion turns black text on a white screen into
 High contrast text white text on a black screen. Colors will change
in media and images. Dark mode is used to
When High contrast text is enabled, it aims to
display a dark background, while Color
improve the readability of screen texts by
inversion simply inverts color.
displaying all texts in either black or white. The
specific text color displayed depends on the  Sound amplifier
original text color.
Sound Amplifier supports quick enablement in
 Remove animations the following two ways:

When Remove animations is enabled, there 1. To enable the sound enhancer, swipe up with

62
2 fingers and swipe up from the bottom of the Switch Access lets people with motor
screen. impairments control phones and tablets using
one or more switches. Use switches to select
2. Hold down the volume button and hold
items, scroll, enter text, and more.
down both volume keys simultaneously to
activate the sound enhancer.  Accessibility menu

 Live caption This is large onscreen menu used to control

your phone. From the menu, you can lock your
Live Caption detects speech on your device and
screen, adjust the volume and brightness, take
automatically generates captions.
screenshots, and more.
 Caption preferences
 Press power button to end calls
When caption preferences are enabled, you
 Touch & hold delay
can set standard options for Language, Text
sizes, Caption style. Set a time before a tap becomes a touch &
hold
 Switch access

63
 Time to take action mouse cursor to click automatically when it
stops moving for a certain amount of time.
Chose how long to show messages that ask you
to take action, but are visible only temporarily.  Shortcut from Lock screen

Not all apps support this setting. Use a shortcut on the Lock screen to turn on
accessibility functions.
 Vibration & haptic strength

To set Vibration & haptic strength SIM card apps

 Large mouse pointer Insert the SIM card, you can view the SIM card

When enabled, the phone connects to the related applications.

mouse and a larger mouse arrow appears on

OTG connection
the screen.

 Click when pointer stops Transfer data via OTG. Automatically turns off
after 10 minutes of inactivity.
When a mouse is connected, you can set the

64
 defaults to the phone owner).
Back up and reset
 Guest: Tap to switch to guest mode, and
 Back up & restore: Buck up data to or restore
limit calls and some features. You can
data from a local storage device.
enable/disable the Turn on phone calls by
 Google Backup: Using google to backup tapping the Settings icon to the right of the
data. Guest.

 Erase all data (factory reset): Erase all data on  Add user: Share the device with other
phone. people by creating additional users.

Users & accounts About phone

View basic phone information, system version,
Multi-user
and more in the About phone option.
 You (Owner): Display the currently logged in
 Processor: This shows the phone processor.
user. Tap to change username (username

65
 Storage：This shows total device storage.  SIM card status: Insert SIM and then will
show your SIM card signal, phone number,
 Android version: This shows the Android
etc.
version.
 Legal information: Tap to view the privacy
 OxygenOS Version: This shows the
policy, agreements, etc.
OxygenOS version.
 Regulatory labels: Tap to view Maximum SAR
 Model: This shows the phone model.
Level.
 Device name: Tap to edit the device name.
 Android version: This shows the Android
 Status: Tap to view the phone IMEI, IP version.
address, Wi-Fi MAC address, Bluetooth
 Award: Tap to view OxygenOS Contributors.
address, Serial Number, Battery status,
Battery level, Up time, etc.
Tips & support
 Version: This shows the baseband, kernel
Tips and Support provides tips and FAQ on
version, Build number, Hardware version.

66
device usage, will be updated from time to time.

67
Apps

Learn about the apps on your

OnePlus device.

68
 Call screen
Phone
After accepting a call, the interface functions
Dialing
are as follows:
 Method 1: Tap the keypad (dialpad) button,
 Speaker: Enables loud speaker mode during
enter the contact number, and press the call
call.
button to dial the number.
 Keypad: Opens the dial pad.
 Method 2: Browse your contacts or call logs,
and tap the number to dial it.  Mute: Mutes the microphone.

 Answer or refuse incoming calls: Swipe down  Add call: Adds multiple calls.

to reject a call or swipe up to accept it.  Hold: Allows you to answer a new call by

 Incoming call during normal use: The green putting the current call on hold and then

button is to accept the call and red is to resume the current call when the new call

reject it. ends.

Settings
69
Tap the Menu button in the upper right corner Blocked numbers: When switched on, you
to start settings. won’t receive calls or texts from blocked
numbers from unidentified callers.
Display options: Change the sort order rule,
name format and turn on and off dark theme of Voicemails: Set voicemail notification as
contacts background.
Important or Other.
Sounds and vibration: Set the sound and
vibration. Accessibility: Set TTY mode and hearing aids
Quick responses: Respond to an incoming call compatibility.
with a text message.
Assisted dialing: To enable or disable
Calling accounts:
“Assisted dialing” while roaming, and “Default
 SIM card features about call forwarding and home country/region code”.
more features.
Caller ID & spam: Switch on to identify
 Receive incoming calls: Switch on to receive business and spam numbers based on data
incoming calls which uses more battery life.
70
provided by Google. Contacts
Nearby places:
Contacts has following functions: Edit, delete,
search, import/export, set labels manage
 Personalized search results: Enable to
blocked numbers and more.
improve your search results by including
Add a contact
items from search history.
1. Enter Contacts.
 Location settings: Switch on to permit app
2. Tap Create new contact to create new
collect and use your location data.
contact.
Advanced:
3. Enter contact information.
 Flip to silence: Enable to silence an
4. Tap Save in the upper right corner to save it.
incoming call by placing your phone face
File manager
down on a flat surface.

71
In File Manager you can quickly access and
Messages
manage a variety of files.
Send, receive, and view Messages through the
Enter the application drawer and open the File
Messages app.
Manager application.
Send message
Categories: Check files by file category,
including Documents, Downloads, Recent, 1. Open the Messages application.
Images, Videos, Audio and so on.
2. Tap the button in the lower right corner.
Storage: View and manage folders and
3. Select recipient.
documents stored on your phone.
4. Enter SMS content.
More operations:
5. Tap the send icon in the lower right corner to
Search file: Tap and then enter key words send a message.

to find your files. View and reply message

72
Messages are sorted by time. Group messaging, Auto-download MMS when
roaming, Use simple characters, Get SMS
1. Open the Messages app.
delivery reports, Wireless emergency alerts and
2. Select the message you want to view from more, tap the Menu button in the upper right
the list. corner and select Settings – Advanced.

3. If you want to reply to a message, enter the

Weather
message in the text box at the bottom of the
screen, and then tap the Send icon on the Provides the weather forecast and early
right to send it. warning function.

Message settings  Check the weather: Open the app drawer

Message settings include Chat features, and open the Weather app

Notifications, Bubbles, Hear outgoing message Provides information on weather,

sounds, Choose your current country, temperature, the following six days of
Automatic link previews, Spam protection. For weather, the following 24 hours of weather,

73
 wind direction, body temperature, humidity,  Temperature: Select the temperature unit
visibility, pressure and more. – Celsius or Fahrenheit.

 Wind: Select the wind unit, like Meters per

 Add city: Tap“ ” , tap the "+" button, enter
second – m/s, Kilometers per hour –
the city name to search, and select the city to
km/h, Feet per second ft/s ， Miles per
add.
hour- mph，Nautical miles per hour – kts.
 Switch city: Swipe left and right to switch
 Precipitation: Select units of precipitation,
between cities.
Millimeters – mm，Inches – in.
 Settings
 Visibility: Select units of visibility,
Tap the menu button in the upper right Kilometers – km/ Miles – mi.
corner and select Settings.
 Pressure: Choose the unit of pressure,
 Weather alert: Enable this to receive Hectopascals – hPa, Millimeters of
weather notifications. mercury -mmHg, Inches of mercury –
inHg.
74
 and tap the Clear button in the upper right
Calculator
corner to clear it.
Calculator provides common calculator
functions. Recorder

Enter the application drawer and open the Recorder provides recording and playback
Calculator app. functions.

 Basic calculator: The calculator provides a Enter the application drawer and open the
basic calculation mode by default, which can Recorder app.
perform simple addition, subtraction,
 Record:
multiplication and division calculations.
 Start recording: Tap to start recording.
 Scientific calculator: Tap the spread icon on
the left bottom corner to enter scientific  Pause the recording: Tap to pause a

mode. recording.

 View history: Swipe down to view history,  Insert tags: Tap to insert tags.

75
Set the recording format: You can set the text, album pictures, photos, lists, to-do
recording to aac format. items. Allows to delete notes, set reminders,
etc.
 Recording playback and management:

 Enter the recording file list. Play  Search notes: Tap and enter the
recording: Tap the recording to play. keywords to search.

 Delete recording: Long press the  Delete a note: Long press the note that you
recording that needs to be deleted and want to delete and tap the Delete button.
tap the Delete button.
 Share a note: Open the note you want to
Notes app share, tap the Share button in the upper
right corner, select the sharing method, and
Sticky notes let you to take quick notes and edit then press the page prompt to complete the
text and pictures. sharing.

 Add note: Tap to add a note. Supports  Add reminders to your notes: Open the

76
 note and tap the menu icon in the top bar, immediately. You can set the time to 3 seconds
then select reminder to set the date and time or 10 seconds later.
for the reminder.
• Volume button: You can define the volume
button for different functions, such as shutter or
Camera
zoom.
This camera offers powerful photo and video
• Grid Lines: When enabled, a guide line will
capabilities, including portrait mode, Night
appear on the screen to help you better
mode, Dual-view video, SLO-MO, and more.
compose the picture.

Photo • Shutter sound: After opening, the shutter

sound will be emitted when the photo button is
• You can set the photo ratios to 4:3, 1:1, 16:9
pressed.
or full screen, switching with each click.
• Location: When enabled, photo messages will
• After starting the countdown to take photos,
record location.
pressing the shutter button will not take photos

77
• Watermark: You can add a watermark to your and the higher the resolution, the larger the
photos. You could also add the author of resulting video file will be.
photos.
 Video quality Settings can be switched
between 4K / 1080p / 720p.
Video
 Capture photo while shooting video: During
Go to the camera app and tap Video.
recording video, press the photo button to
In video mode, click the Record button to start save the current picture as a photo without
shooting the short film, and click the button interrupting the video shooting.
again to stop shooting. Tap Photo to switch
AI Resolution Boost
back to photo-taking mode.
 Enhance the resolution of videos.
 Video recording rate defaults to 30 FPS
(frames per second). Depending on your Gallery
model, you can select other frame rate and
video resolution. The faster the frame rate All images and videos are saved by default in

78
the Gallery app, which includes albums, recently Alarm
deleted photos, and photo editing functions.
 Add alarm clock: Tap the "+" button below
 Photos: Photos and videos are displayed in a to add and set a new alarm.
timeline list view.
 Alarm clock time: Drag the dot in the dial to
 Collections: This includes commonly used set the hours. Drag it again to set the
albums, recently deleted albums and other minutes. Tap AM/PM to select the time
albums. Tap Albums to view specific lists and period.
photos.
 Tap the keyboard icon on the middle right to
 Explore: This includes Smart category switch to the numeric keyboard to input the
feature and Story function. Smart category time.
will categorize photos by “people”, “places”
 Repeat: You can choose Monday to Sunday.
and “ things ” and other standards. Story
Tap the downward arrow on the right to
feature will create personal videos
enter the calendar for custom selection.
automatically based on specific photos.

79
 Alarm Ringtone: Select the alarm clock  Comparison time: Drag the dot on the dial
ringtone from system ringtones or local to see the time of the city you added.
storage, or disable the ringtone.
 Weather: The weather will be showed when
 Vibrate: When the alarm clock rings, the you tap on the city name.
phone will vibrate at the same time.
Timer
 Label: An alarm note will be displayed on the
 Add countdown: After entering the minutes
screen when it rings.
and seconds, press the start button to start
 Delete alarm: Long press the alarm you want the countdown.
to delete and tap Delete.
After starting a countdown, you can select
World clock the button in the lower right corner to add
another countdown.
Add region: Tap the Globe icon at the bottom
of the screen to check and select the cities from  Delete countdown: Tap to delete a
the list. specific countdown time.

80
 Pause: Tap to pause a countdown. incoming notifications will be temporarily
muted. applications except camera will be
 Label: Tap Add label to input whatever you
locked, but you can still receive phone calls and
want to rename it.
use the emergency call.
Stopwatch
 Turn on Zen Mode
Start: Tap to start the timer.
There are two ways to turn on Zen Mode.
Pause: Tap to pause the timer.
1. Pull the notification panel down > tap Zen
Mark: Tap to mark. mode.

Share: Tap to share the timer. 2. Zen Mode can be dragged to the desktop
and turned into an icon.
Zen mode
* Zen mode can be uninstalled now.
Zen Mode allows you to put the phone down
In Zen Mode > tap the Time > set the
and enjoy your life just yourself or with others
duration > Swipe left or right to switch
you like. Once started, it can’t be canceled, and
81
 between different themes > tap the button documents, and other data from your previous
below to start. phone to your new phone.

 Set Zen Mode: Enter Zen Mode > tap Profile

Google apps
icon in the top right corner and then tap
settings icon. Set the default duration, daily Enjoy applications powered by Google. Visit
reminder, notification and more. Google.com to learn more.

 Group-Zen: You can create a room, and Google

share to friends by SNS. It is not limited to
Find online content with tools that learn what
OnePlus.
you are interested in. Turn on your personalized
feed to receive customized content.
Clone phone
Chrome
"Clone phone" allows you to quickly migrate
contacts, call logs, text messages, pictures, Browse the Internet with Chrome and bring

audio, video, notes, apps, downloads, your open tabs, bookmarks, and address bar

82
data from your computer to your mobile Open, view, and share files saved to your
device. Google Drive cloud account.

Gmail Duo

Send and receive email with Google's A video calling app that allows you to connect
web-based email service. with the people who matters most.

Maps Photos

Get directions and other location-based Store and back up your photos and videos
information. You must enable location services automatically to your Google Account with
to use Google Maps. Google Photos.

YouTube YouTube Music

Watch and upload videos from your device. A new music app by Google that allows you to
easily find the songs and videos you’re looking
Drive
for and to discover new music.

83
Files

Files is a file management app for file browsing

and transfer.

Calendar

Google Calendar is an app for time

management and schedule.

Assistant

Google assistant is an artificial intelligent

assistant. Refer to "Google Assistant" for more
details.

Play Store

Play store is an online application store; you can

install applications you need here.
84
Advanced

Learn about advanced tips for your

phone.

85
General Do not disturb

 Gaming tools: A collection of convenient  Answer calls via speaker: Route

gaming tools. incoming calls to speaker when Games
app is turned on.
 Touch settings: Allows players to adjust
touch sensitivity & touch handedness.
 How to show notifications: Select the
 Monitor Data: Real-time FPS/GPU/CPU data
notification display mode when game
can be displayed in-game.
mode is on. There are four modes: Heads
 Add WhatsApp, discord and messenger: up, Text only, Bullet screen and Block.
Provide a more convenient social channel for
players.  Disable automatic brightness:
Temporarily turn off smart ambient

 Show game icons in Game only: The game brightness function in game mode.

icons on the desktop and drawer will be

Performance enhancement
hidden.

86
1. Haptic feedback enhancement: Provide professional game players. This mode will
scenario-based vibration effects during block all notifications and calls, and you can
gaming for a truly immersive audio-visual see the missed calls in the call history to
experience. catch up later.

2. Intelligent network management: In case This mode will eliminate all gaming
of network delay, it automatically switches to mistouches and interruptions by disabling
a better network, which may consume Quick settings, navigation gestures, and
mobile data. Gaming Tools.

 Game filters:
Other
1.Game filters only supports PUBG Mobile.
 Lightning start: Quick access to frequently
played games without loading the game 2.Game filters supports some of the filters,

again. including HDR, Night vision, Dark correction,

Retro film.
 Pro games app: An advanced games app for

87
 function, and the function of the device is
Do not disturb
turned on.
When you do not want to be disturbed by a
Instructions:
message, enable Do not disturb mode. The
phone will not ring or vibrate when it receives a 1. Go to Settings > Connection & sharing >

notification, except for alarms and settings. Screencast

Scroll to the notification bar and tap to enable 2. Tap the menu button Screencast.

the Do not disturb function. 3. Select the device that needs to be projected

See Do not disturb for settings. and wait for the phone screen to be
projected onto the display device.
Screencast
Scheduled power on/off
Before using the Miracast function, ensure that
your TV, projector, screen and other display For the convenience of users, the time switch

devices are compatible with the Miracast on/off function is built in. You can go to

88
Settings > Additional settings > Scheduled
App cloner
power on/off. to set this function.
Create a new copy for the application to login
Screen pinning
to different accounts.
Screen pinning allows you to keep the current
Go to Setting > App management > App
app in view until you unpin it. When an app is
cloner. The list will show you the applications
pinned, the pinned app may open other apps
that supports app cloner. Tap the application to
and personal data may be accessible.
open app cloner.
To use this function:
Display over other apps
4. Turn on screen pinning.

5. Open overview. You can go to Settings > Apps management >

Display over other apps to view and configure
6. Tap the app icon at the top of the screen,
supported apps. When you open the specified
then tap Pin.
application in Display over other apps, the app
will create a picture-in-picture window when
89
you open or leave the application (such as
continue to watch video), which displays on top
of the other apps you are currently using.

* This function needs to be supported by the

application itself.

Hidden space

1. Slide outwards with two fingers on the home

screen to enter Hidden Space.

2. Slide to the right in the drawer to enter

Hidden Space.

90
Reboot, update, backup,
recover

Learn to upgrade and reset your

OnePlus device.

91
 system starts to check for updates.
Reboot or force reboot
2. Follow the instructions to download and
Most issues can be resolved by rebooting your
update.
device in the following two ways:
* If your device is up to date, you will not see
1. When powered on, press power button and
the instructions.
volume up button simultaneously, and then
tap Restart to reboot the device. Backup and restore
2. When powered on, long press the power
Create a backup or recovery when needed.
button and volume up button for 10 seconds,
the phone will shut down, and then press the Backup and restore by clone phone
power button to turn on the device again.
Refer to Clone phone for more information.
System updates
1. Enter Settings > Software update Then the

92
Use Google drive for backup and new device, log in to your Google account on
the device and enable Account sync to restore
recovery the data on the phone.

Create backup Factory reset

1. Access Settings > Accounts, login Google
Note:
account and enable account sync.
1. Restoring factory settings will wipe all app
2. Wait for the system to complete
data, contacts, text messages, and so on.
synchronization automatically.
Backup important data before a factory
3. Use the Wi-Fi network to back up your reset.
device as the data size may be too large to
2. If "Erase internal storage" is enabled, ensure
back up using mobile data.
that all important files, such as photos and
Restore backup documents in the phone and local backup,
have first been copied to another device.
After a factory reset or when you switch to a
93
Operating guidelines:

1. Settings > Additional settings > Back up

and reset > Erase all data (factory reset).

2. Tap Erase all data.

3. Enter passcode. (If passcode is enabled).

4. Wait till the factory reset is complete.

94
Accessibility

Learn about Special features that

make using the device easier for

people with physical disabilities.

95
 You can't use zoom function on the keyboard
Magnification
or navigation bar.
Go to Settings > Additional settings >
Accessibility > Magnification > Press power button to end calls
Magnification shortcut. Once enabled, use
Go to Settings > Additional settings >
shortcut to start magnification.
Accessibility and then enable "Press power
 Drag two fingers to move around screen. button to end calls". This allows you to end a
call by simply pressing the power button.
 Pinch with two fingers to adjust zoom.

To zoom in temporarily, touch and hold Color inversion

anywhere on the screen, then drag finger to
Go to Settings > Additional settings >
move around screen. Lift finger to stop
Accessibility and enable "Color inversion" to
magnification.
invert the display colors.
Note:
Color correction
96
 Deuteranomaly: red-green.

 Protanomaly: red-green.

 Tritanomaly: blue-yellow.

High contrast text

Go to Settings > Additional settings >

Accessibility > High contrast text. Enable this
function to increase the contrast with
background.

97
Safety information

View Safety information for your

device.

98
 required by applicable law, no warranties of any
Legal notice
kind, either express or implied, are made in
relation to the accuracy of this document. To
Declaration
the maximum extent permitted by applicable
Without prior written permission of OnePlus, law, under no circumstances shall OnePlus or
reproduction, transfer, distribution or storage of any of its licensors be responsible for any loss
the contents in this document in any form is of data or incur any special, incidental,
prohibited. OnePlus operates a policy of consequential, or indirect damages caused.
ongoing development. Thus, OnePlus reserves
Availability of product supplies, application
the right to make changes or improvements to
software, and accessories may vary. For detailed
any of the products described in this document
information, please refer to an authorized
without prior notice. The contents of this
OnePlus distributor. This device may contain
document are all provided “as is”. Except as
commodities, technology, or software subject

99
to export laws and regulations. Diversion Inc.
contrary to law is prohibited.
The N-Mark is a trademark or
registered trademark of NFC Forum, Inc.
Trademarks and permissions
in the United States and in other countries.

ONEPLUS and are trademarks or registered Wi-Fi®, the Wi-Fi CERTIFIED logo, and the

trademarks of OnePlus Technology (Shenzhen) Wi-Fi logo are trademarks of Wi-Fi Alliance.

Co., Ltd. All rights reserved. Other trademarks, product, service and

Android™ is a trademark of Google Inc. company names mentioned may be the

property of their respective owners.
LTE is a trademark of ETSI.

The Bluetooth® word mark and logos are Privacy policy

registered trademarks owned by Bluetooth SIG,
OnePlus is constantly striving to protect your

100
personal information. To better understand
how we protect your personal information, you
can read our "Privacy Policy" in the Setup Precautions for using the
Wizard when you turn on your phone for the
device
first time. You can also check our "Privacy
Policy" by following the steps: Settings > Please read all the safety and health
About Phone > Legal Information > Privacy information carefully before using your device
Policy. to ensure its safe and proper operation.

Regulatory information General safety information

Regulatory information can be found on your Failure to follow these guidelines may cause
device by accessing through 'About Phone' harm to your device, property, yourself, or
found in the 'Settings' menu. others.

101
• Do not switch on the device where prohibited • Do not place the battery, phone or charger in
or when it may cause interference or danger. a microwave oven or other high voltage
equipment. Otherwise, it may cause circuit
• Do not use device at gas stations, service
damage, fires, or other damage.
stations, or near fuel or chemicals.
• Do not disassemble or open, crush, bend or
• Please do not store or carry your mobile
deform, puncture, or shred.
phone or accessories near liquid or flammable
gas. • All wireless devices, including mobile phones,
might be susceptible to interference, and it can
• Do not place the phone near magnetic cards
also cause interference. Please check all laws
or other magnetic objects, since information
and regulations when using your mobile phone,
stored on floppy discs, memory cards and
especially in airplanes, hospitals or medical
credit cards could be damaged by magnetic
institutions.
radiation.

102
• Only use branded accessories and batteries follow the safety guidelines presented in this
that are approved by OnePlus. Accessories manual. Do not attempt to connect your device
which are not approved by OnePlus may with incompatible products.
damage the phone or violate local regulations
• Please do not use the phone if antenna is
for radio devices. OnePlus will not take any
damaged. Otherwise, it could cause injury.
responsibility for accidents or problems caused
by using accessories that are not approved by • Please keep metallic objects away from

OnePlus. phone receiver. Small metallic objects may be

attracted to the device and personal injury or
• The device is designed for water resistance
device damage could occur.
under certain conditions, but OnePlus does not
recommend excessive submersion. Liquid • Keep a minimum distance of 15 cm between

damage will void the warranty. a wireless device and an electronic implant
(pacemaker, insulin pumps, neurostimulators,
• When connecting with other devices, please
103
etc.). If wearing an electronic implant, hold the • To reduce the level of exposure to radiation,
device on the side opposite the implants. you should use the mobile telephone proximity
to the network tower or use of accessories
• Keep the device away from the belly of
(hands-free kit etc.) or use loudspeaker if
pregnant women.
suitable; use the device under good reception
• Keep the device away from the lower conditions (when the signal indicator displays a
abdomen of adolescents. full signal on the signal reception bar) can

• Children and adolescents should make reduce the amount of radiation received; giving

reasonable use of the phone. Avoid night priority to the use of data, SMS and MMS

communications and limit the frequency and messages rather than calls.

duration of calls. • If your device support wireless charger and

• Only connect to power sources with USB 2.0 when using it as a wireless charger it is intended

or above. for use as a desktop device and should not be

104
carried when in this mode. To comply with RF direct sunlight, immerse or expose to water or
exposure requirements when using in the other liquids, or other heat sources. Prolonged
wireless charging mode please place the device exposure to heat may cause battery leakage,
at a minimum distance of 10cm from your explosions, or fires.
body.
• Please do not place pressure on or pierce the
battery with hard objects. Damaging the
Battery safety
battery could cause battery leakage,
• Please do not attempt to repair, disassemble overheating, or fires.
or modify the battery. Replacing battery by an
• Do not short-circuit a battery or allow
incorrect type may present a risk of fire,
metallic or conductive objects to contact the
explosion, leakage, or other hazard. Your phone
battery terminals.
can only use OnePlus authorized batteries.
• Avoid dropping the phone or battery. If the
• Do not place or use battery near fires, heaters,
105
phone or battery is dropped, especially on a waste. Promptly dispose of used batteries in
hard surface, and the user suspects damage, accordance with local regulations.
take it to a service center for inspection.
• Do not place the phone or battery in a low air
• If you experience any battery abnormalities, pressure location, which may lead to an
such as high temperature, discoloration, explosion or battery leakage.
distortion, or leakage, immediately discontinue
usage of the device and contact customer Charging safety
support.
• The charger is intended for indoor use only.
• All batteries have a limited lifespan and will
• Do not charge the battery under the
begin to lose capacity after several hundred
following conditions: in direct sunlight, in
charges/discharges.
temperatures below 5°C; in areas with humidity,
• Do not dispose of the battery as household dust or strong vibrations; in areas near a TV,

106
radio or other electrical appliances. • Make sure to only use outlets with the correct
voltages (as label led on the charging brick).
• The charger shall be installed near the
Using an incorrect voltage can damage your
equipment and shall be easily accessible.
phone and/or battery and lead to injury.
• The maximum ambient charging temperature
• Do not use unsafe plugs or outlets.
of the equipment declared by manufacturer is
35°C. • Do not use a short-circuit charger.

• Sockets that are dirty may cause poor contact • Do not connect your device to a high-voltage
with the charger and your phone may fail to power supply or the battery could become
charge properly. damaged.

• Please only use the official OnePlus charger. • Do not disassemble or modify charger, as this
Using unauthorized chargers can be dangerous may lead to personal injury, electric shock or
and can void your warranty. fire.

107
• Do not touch the charger, cable or power and the device when not in use.
socket with wet hands, as this may cause
electric shock. Driving safety

• Do not place heavy objects on the power • Do not use the device and safety should take
cord or attempt to modify any cables. priority when you are operating a vehicle. Be
sure to obey related regulations in the area or
• Make sure to grasp the charger firmly while
country in where you drive.
unplugging it.
• Do not place your phone or accessories near
• Do not pull the power cord as this may lead
safety air bags.
to damage and cause electric shock or fire.
• Compass and GPS information are only used
• Before cleaning the device, unplug the power
for reference purposes.
plug from the socket.

• Unplug the charger from electrical outlets

108
• If you do not wish to disclose your location, medical attention.
be sure not to use applications that can record
• Some people may get dizzy or experience
your location.
medical problems in response to flashing lights.
If you are at risk, please consult your doctor
Health information
before using this device. If you have the
• To prevent possible hearing damage, following symptoms: headache, dizziness,
do not listen at high volume levels for convulsion, eyes or muscle cramps, loss of
long periods. consciousness, or involuntary body movements,
please stop using the device immediately and
• Damage to the display or battery could lead
seek medical attention. Avoid using the device
to leakage of the liquid. If this liquid comes in
for extended periods and keep proper distance
contact with your eyes, skin or clothes,
from your eyes.
immediately rinse your eyes (do not rub) or
wash skin with water thoroughly and seek
109
Laser safety statement

If this product supports the laser auto-focus Regulatory label information (if
feature. To ensure proper use of this product,
supported)
please read this owner’s manual carefully and
retain for future reference. Should the unit You can check our “ Regulatory Labels ” by
require maintenance, contact an authorized following the steps:
service center. Use of controls, adjustments, or
Setting > About Phone > Regulatory Labels.
the performance of procedures other than
those specified herein may result in hazardous
radiation exposure. To prevent direct exposure
to laser beam, do not try to open the enclosure
EU/UK regulatory conformance
or make direct contact with the laser.
CE statement
110
Hereby, OnePlus Technology (Shenzhen) Co., Hereby, OnePlus Technology (Shenzhen) Co.,
Ltd. declares that the radio equipment type Ltd. declares that the radio equipment with this
Smart Phone is in compliance with Directive declaration and bearing the UKCA
2014/53/EU. The full text of the EU declaration Mark is in compliance with UK Radio
of conformity (EU-DoC) is available at the Equipment Regulations 2017. The
following internet address: full text of the UK declaration of conformity is
https://www.oneplus.com/support/manuals. available at the following internet address:
https://www.oneplus.com/support/manuals.
Notice: Observe the national local regulations
in the location where the device is to be used.
RF exposure information (SAR)
This device may be restricted for use in some or
all member states of the European Union (EU). • The SAR limit of Europe for Head and Body is
2.0W/kg, and for Limbs is 4.0W/kg. The highest
UK statement SAR value of this device complies with this limit.

111
And please see the “Highest SAR Value” card avoided.
to find the highest SAR value.
• Cases with metal parts may change the RF
• This device was tested for typical operation performance of the device, including its
with the back of the handset kept 5mm from compliance with RF exposure guidelines, in a
the body. To maintain compliance with RF manner that has not been tested or certified,
exposure requirements, use accessories that and use such accessories should be avoided.
maintain a 5mm separation distance between
your body and the back of the handset. The use Restrictions in the 2.4 GHz band
of belt clips, holsters and similar accessories
Norway: This subsection does not apply for the
should not contain metallic components in its
geographical area within a radius of 20 km from
assembly. The use of accessories that do not
the centre of Ny-Ålesund.
satisfy these requirements may not comply with
RF exposure requirements, and should be Restrictions in 5GHz band
112
The device is restricted to indoor use only when
operating in the 5150 to 5350 MHz frequency
range in following countries:
Frequency bands and power

(a) Frequency bands in which the radio

equipment operates:

Some bands may not be available in all

Restriction or Requirement in UK:
countries or all areas. Please contact the local
In accordance with the relevant statutory carrier for more details.
requirements in UK, the 5150 to 5350MHz
(b) Maximum radio-frequency power
frequency range is restricted to indoor use only
transmitted in the frequency bands in which the
in the United Kingdom.
radio equipment operates: The maximum

113
power for all bands is less than the highest limit household garbage. To safely recycle your
value specified in the related Harmonized device, please use return and collection system
Standard. Please see the “Quick Start Guide” or contact the retailer where the device was
to find the frequency bands and transmitting originally purchased.
power.
RoHS compliance
Correct disposal of this product
This product complies with directive
This symbol (with or without a solid bar) 2011/65/EU, RoHS regulations 2012(S.I.
on the device, batteries (included), and 2012/3032) and its amendments, on the
/ or the packaging, indicates that the restriction of the use of certain hazardous
device and its electrical accessories (for substances in electrical and electronic
example, a headset, adapter or cable) and equipment.
batteries should not be disposed of as

114
ERP compliance

OnePlus Technology (Shenzhen) Co., Ltd.

Hereby declares that its products conform to
the Energy-related Products Directive (ERP)
2009/125/EC. For more information, please
visit:

https://www.oneplus.com/support/manuals

115
 Since mobiles, tablets and other electronic
items are made of hazardous constituents.
Under the Guidelines of Ministry of
Environment, Forest and Climate Change,
Government of India, E-waste (Management)
Rule, 2016 and Amendment E-waste Rule 2018.

India regulatory conformance OnePlus/Mobitech will seek shared

responsibility and cooperation from customers
Recycling initiative (INDIA) in reducing the environmental impact of their
products.
At OnePlus/Mobitech we understand that our
responsibility doesn't end at selling you our OnePlus/Mobitech will comply with all the

products. OnePlus/Mobitech has been working applicable laws related to E-waste

in the area of safe disposal of electronic waste. management.

116
Declaration of Conformity hereby, Free No. 1800-102-8411
OnePlus/Mobitech India Private Limited
( “ OnePlus/Mobitech ” ) states that RF exposure information (SAR)
OnePlus/Mobitech is committed to comply with
• The SAR limit is 1.6W/kg.
the extended producer responsibility vide
authorization no. B-29016/(824)/EPR18/WM-III • Position the handset a minimum of 15mm

and amendment Division dated 18.07.2018 from your body when the device is switched on.

issued by Central Pollution Control Board.

Languages & input
For more information on safe disposal and
recycling you may log on to You can choose your language according to the

https://www.oneplus.in/legal/e-waste- following steps:

management or write an email to Settings > System > Languages & input >
[email protected] or contact our Toll Languages > Choose your preference

117
language. SINDHI(DEVANAGARI), TAMIL, TELUGU, URDU,
ENGLISH
Mobile phone supports all the below
mentioned Indian Official Languages for This mobile supports inputting for below
readability test as per IS 16333(Part-3):2017 mentioned Indian Official Language as per IS
16333(Part-3):2017
ASSAMESE, BANGLA, BODO, DOGRI, GUJARATI,
HINDI, KANNADA, HINDI, MARATHI, ENGLISH

KASHMIRI, KONKANI, MAITHILI, MALAYALAM,

MANIPURI (BENGALI),
Care and maintenance
MANIPURI (MEETEI MAYEK), MARATHI, NEPALI,
ODIA(ORIYA), PANJABI The following suggestions will help you
maintain and prolong the life of your device.
(PUNJABI), SANTHALI (OI CHIKI), SANTHALI
(DEVANAGRI), SANSKRIT, • Only qualified and authorized personnel
118
should make repairs to this product. • Please do not touch the connection port of
the phone, as static electricity may harm
• Disabling features such as Bluetooth and
components in the device.
Wi-Fi when not in use and dimming the screen
can help you save energy and extend battery • Ideal operating temperatures are 0°C to 35°C,
life. Ideal storage temperatures are -20°C to +45 °
C.
• Clean your phone and charger with a soft,
clean, dry cloth. If the screen comes into • Only operate your phone between 35% to 85%
contact with liquid or dust, please clean it humidity.
immediately. Do not use alcohol or irritating
• Do not place the phone on uneven or
chemicals to clean the device.
unstable surfaces.
• Touching the screen with a sharp object may
• Do not hit, press, shake or drop the phone to
cause the screen to be scratched.
avoid damage and injury.

119
• Charger are not waterproof. Please do not
OnePlus device warranty
use these devices in the bathroom, areas of
high temperature, humidity or dust; please information
avoid rain.
OnePlus devices purchased on oneplus.com or
• When the phone is transmitting data or authorized sales channels come with a limited
saving information, do not remove the SIM warranty. The duration of this warranty is
card. dependent on the original country or region of

• Please keep the phone out of reach of purchase and is only redeemable within the

children in order to prevent injuries or property original country or region. Unless otherwise

damage. specified, this warranty covers the hardware

components of the product as originally
supplied and does not cover, or partially covers,
software, consumable items, or accessories,

120
even if packaged or sold together with the conditions or improper storage; exposure to
product. The limited warranty only covers liquid, moisture, dampness, sand or dirt;
functional defects of product caused by unusual physical, electrical or electromechanical
workmanship or build materials. For more stress.
details, please contact OnePlus Customer
2. Scratches, dents and cosmetic damage,
Support by visiting oneplus.com/support.
unless caused by OnePlus.

3. Defects or damage resulting from excessive

force or use of metallic objects on the touch
The limited warranty does not
screen.
cover 4. Devices that have the serial number or the

1. Defects or damage resulting from accidents, IMEI number removed, defaced, damaged,

neglect, misuse, or abnormal use; abnormal altered or made illegible.

121
5. Ordinary wear and tear. flooding, dirt, windstorm, lightning, earthquake,
exposure to weather conditions, theft, blown
6. Defects or damage resulting from the use of
fuse, or improper use of any electrical source.
the product in conjunction or connection with
accessories, products, or ancillary/peripheral 9. Defects or damage resulting from cellular
equipment not furnished or approved by signal reception or transmission, or viruses and
OnePlus. 3rd party software problems introduced into
the product.
7. Any physical feature defects or damage
resulting from improper testing, operation, 10. Free warranty replacements and repairs are
maintenance, installation, service, or adjustment only valid in the country or region of purchase.
not furnished or approved by OnePlus. Please contact OnePlus Customer Support for
more details.
8. Defects or damage resulting from external
causes such as collision with an object, fire,

122
 OnePlus product for any reason, you may
Return policy (limited to North
request a return within 15 calendar days of
America & Europe) delivery.

This policy is only applicable to the products Once we approve your return request and

purchased from OnePlus official website receive the product, we will perform standard

www.oneplus.com or OnePlus Exclusive Store (if inspection. And if the product passes the

any). For any product not purchased from inspection, we will give you a full refund. Any

OnePlus official website or OnePlus Exclusive shipping and handling fees incurred in the

Store, you may refer to the Return Policy of return process are not covered by the refund.

your original purchase channel. Return requests made outside of the 15-day

OnePlus phones and accessories are made to period will not be accepted. We may also

the highest standards and undergo rigorous choose not to accept returns within these

testing. If you are not satisfied with your circumstances:

123
1. Defects or damages caused by misuse, order to be eligible for a refund, you must
neglect, physical damage, tampering, incorrect contact us within 30 days and describe in
adjustment, normal wear and tear or incorrect details how the goods were defective, damaged,
installation after purchase. or materially different. We may choose not to
accept returns for any of the above mentioned
2. Price fluctuations being the sole reason for
circumstances. In all cases, we will inspect the
return.
product and verify the fault. To qualify for a
3. Customized customer contracts. In
replacement or refund, device must be in “as
accordance with the U.K. Consumer Rights Act
new ” condition and include all original
2015, any goods that are not (1) of satisfactory
contents of the package. We reserve the right
quality; (2) fit for their given purpose; or (3) as
to refuse a refund or exchange if the product
described, may be returned free of charge
returned is deemed to have been damaged.
within 30 days of delivery. Please submit a ticket
describing the problem with your device. In
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 US
Service and support
OnePlus Customer Support
Company information: OnePlus Technology
(Shenzhen) Co., Ltd. Support information and assistance go to:

Address: 18C02, 18C03, 18C04, and 18C05, www.oneplus.com/support

Shum Yip Terra Building, Binhe Avenue North, Download manuals:

Futian District, ShenZhen, GuangDong, P.R.C.
https://www.oneplus.com/us/support/manuals

Please contact OnePlus Customer Support to

CA
request a return at
OnePlus Customer Support
oneplus.com/support.
Support information and assistance go to:

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www.oneplus.com/ca_en/support https://www.oneplus.in/support/manuals

Download manuals:

https://www.oneplus.com/ca_en/support/manu UK
als
OnePlus Customer Support

Support information and assistance go to:

IN
https://www.oneplus.com/uk/support?from=he
OnePlus Customer Support ad

Support information and assistance go to: Download manuals:

www.oneplus.in/support https://www.oneplus.com/uk/support/manuals
?from=foot
Download manuals:

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 OnePlus Service Clients

DE Visitez le site d’assistance en ligne pour obtenir

plus d’informations:
OnePlus Kundenbetreuung
www.oneplus.com/fr/support
Weitere Informationen finden Sie in unserem
Support Center: Téléchargements et Manuels:

www.oneplus.com/de/support https://www.oneplus.com/fr/support/manuals

Bedienungsanleitungen im Download:

https://www.oneplus.com/de/support/manuals ES

OnePlus Atención al Cliente

FR Para información, soporte y asistencia vaya a:

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www.oneplus.com/es/support

Descarga el manual en: NL

https://www.oneplus.com/es/support/manuals OnePlus Klantenservice

Voor ondersteuning bij producten ga je naar:

www.oneplus.com/nl/-support
IT
Download handleidingen:
OnePlus Assistenza Clienti
www.oneplus.com/nl/manual
Per informazioni di supporto e assistenza vai su:

www.oneplus.com/it/support
FI
Scarica manuali:
OnePlus asiakaspalvelu
https://www.oneplus.com/it/support/manuals

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Tuotetuki ja asiakaspalvelu: https://www.oneplus.com/pt/support/manuals

www.oneplus.com/fi/support

Lataa käyttöohjeita: SE

www.oneplus.com/fi/support/manuals OnePXlus Kundsupport

För supportinformation och hjälp gå till:

PT www.oneplus.com/se/support

Suporte ao Cliente OnePlus Ladda ned manualer:

Para informações, suporte e assistência, acesse: https://www.oneplus.com/se/support/manuals

www.oneplus.com/pt/support

Descarregar manual: DK

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OnePlus kundesupport www.oneplus.com/ee/support

For support, information og hjælp, venligst gå Lae alla käsiraamat:

til:
www.oneplus.com/ee/support/manuals
www.oneplus.com/dk/support

Download brugsmanual:
LT
https://www.oneplus.com/dk/support/manuals
Pagalba klientams

Eiti į palaikymo informaciją bei pagalbą:

EE
www.oneplus.com/lt/support
OnePlus klienditugi
Parsisiųsti varototojo vadovą:
Tugiteave ja abi:
www.oneplus.com/lt/support/manuals

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RO

Asisten_a clien_i OnePlus

Informa_ii de suport _i asisten_a:

https://www.oneplus.com/ro/support

Descarca_i manuale:

https://www.oneplus.com/ro/support/manuals

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