Liferay Commerce

Features List
Unify your commerce
on a single platform.
In order to deliver seamless commerce experiences across multiple touchpoints,
companies need to unite the content and commerce systems that are spread
throughout their organization. Liferay Commerce simplifies the process of
bringing together product offerings, customer data and content for digital
experiences that cover the entire customer lifecycle. Offer contextualized
purchasing experiences faster with a comprehensive solution, built on an
industry-leading digital experience platform.

Key Benefits
Create Rich, Multichannel Commerce Experiences
Offer your customers a single place to learn about products, manage their
accounts and make purchases while simplifying your stack. Open up paths to
information sharing and product expertise with fully integrated collaboration
and document management suites that put knowledge in front of customers
whenever they need it.

Tailored for B2B

Streamline B2B purchasing with convenient, intuitive experiences.
Liferay Commerce helps B2B organizations manage commerce sites
faster with configurable rules for tiered pricing, customer-specific catalogs,
organizational hierarchy, contract pricing, multi-site catalogs, order workflows
and more.

Empower Sales and Service Reps

Although B2B sellers feel the pressure to move to digital commerce solutions,
many are afraid that creating a new digital channel will displace their sales force.
Liferay Commerce enables sellers to bring sales and service reps into the digital
channel and empowers them with tools to assist, nurture and grow each account.

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Applied Machine Learning for Smarter Commerce
Liferay Commerce applies machine learning and predictive analytics
at key opportunities to improve operations and personalization at scale.
Achieve easy wins with ML with suggested product groups, order forecasting
down to the product level, smart loyalty score alerts and personalized
product recommendations.

Combine Powerful Commerce Capabilities With

Leading Digital Experience Management
Liferay Commerce is built from the ground up to work with Liferay DXP.
Take advantage of a full suite of digital experience management tools,
including web experience, digital asset management, file sharing,
collaboration, social, faceted search and best-in-class portal capabilities.

Expand Globally
Liferay Commerce can be localized for your markets, making it easy for business
users to tailor sites for different regions and ensure each sees language and content
relevant to them. Multicurrency and multilingual support keeps the purchasing
experience intuitive for every audience, with tools to manage exchange rates,
shipping options and taxes for each country.

Headless Commerce
Reach customers through new channels and disruptive technologies by using
Liferay Commerce as a headless platform, with a set of REST APIs that support
the OpenAPI standard.

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Liferay Commerce Features
Site and Content Management
• Manage multiple store sites and child sites • Compare and restore previous versions
from one instance. of pages and product attachments.
• Support multi-site, multi-catalog • Preview content across devices for
commerce models. consistent, omnichannel experiences.
• Share common user roles and permissions • Add pages and menus easily with site
across sites. navigation and hierarchy tool.
• Draft content and schedule for publication
with set expiration dates to support
limited discounts and seasonal sales.

Catalog Management

• Sell physical products, subscription-based • Add downloadable product datasheets,

products, services and digital goods. user guides and articles to product pages.
• Create simple and grouped products with • Enable previews or samples for digital goods.
variations such as color or size. • Add exploded product views to complex items
• Receive automated suggestions for new grouped with mapping to individual parts.
products based on items that customers often • Offer personalization such as engraving
buy together. or embroidery.

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• Enrich product information and optimize • Set minimum, maximum and multiple order
metadata for search engines. quantities for each product.
• Assign products to multiple categories. • Auto-generate SKUs for every product variant.
• Manage inventory with support for back-ordered • Create templates for product options that can be
items and behavior for low inventory, as well as reused across categories.
out-of-stock display and messaging.

Catalog and Product Browsing

• Create pages by dragging and dropping • Encourage cross-selling by automatically

out-of-the-box applications such as product recommending products that other customers
detail display, shopping cart, search bar bought, based on the product that a customer is
and more. currently viewing.
• Offer faceted search and filtering for more • Offer more personalized recommendations by
effective product browsing and discovery. showing customers what other customers who
• Automatically recommend related products are similar to them also bought.
based on product content such as specifications, • Enable bulk pricing with discount rules and
description and categorization. display the total with the discount applied on the
product page.

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• Offer additional information such as detailed • Schedule publication and expiration dates for
discount information, product specifications price lists, promotions and discounts.
and related guides or brochures. • Enable users to add products to compare as
• Offer product previews for virtual products, they browse from the catalog or product page.
such as a trial download or a PDF. The product comparison page surfaces detailed
• Control which products different buyers can product information such as dimensions and price.
purchase with account-specific catalog views. • Allow customers to save products to wish lists for
• Override default product prices with price lists, easy reference.
promotional pricing and discounts.

Checkout

• Display order information such as date, • Display order summary with order total,
payment method, total and customer product image, product amounts, total cost
account information. and payment method.
• Clear individual or all items from cart. • Allow customer service representatives to
• Require customer information such as name add private notes to orders.
and shipping address, and display an error • Customize the order confirmation message
message if invalid information is used. once the purchase is processed.

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Pricing and Discounts
• Create account groups and target price lists, • Trigger discounts based on cart total,
discounts or promotions to each group. related products in the same order or
• Apply contract pricing to individual customers previous purchases.
or accounts with price lists. • Limit discounts or promotions by number
• Support subscription-based products with of users who can claim them or number of
recurring payments. times a single user can claim them.

• Add discounts by percentage or fixed amounts. • Generate custom coupon codes.

Payments and Tax Management

• Manually define exchange rates or sync with an • Manage measurement units for global stores.
external service. • Set tax rate by address or fixed rate.
• Integrate with the European Central Bank out of • Support for multiple tax categories for products.
the box for automatic updates to exchange rates.

Shipping
• Specify shipment methods, carriers and • Manage inventory within Liferay Commerce or
warehouses. connect to an external system; choose which
• Add shipment user info and tracking numbers. inventory engine to use on a product level.

• Support for multiple warehouses. • Display shipping date and expected date for
your customers.
• Pull inventory based on warehouse closest to
customer or based on other customized rules. • Offer variable rate or flat rate shipping.

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Order Management

• Offer customers a simple dashboard for open, • Integrate workflows and approval processes.
pending and completed orders with full search • Integrate with external order management
and filtering capabilities. systems; pull in external order statuses and
• Alert customers via email as the status of share with the customer in a consolidated
their order changes, with customizable view for a seamless customer experience.
notification templates. • Offer automatic order forecasts based on
• Allow business buyers to see all the orders historical data to help customers manage
on their account. capital and inventory.
• Display important order information such
as date, payment method and shipping status.

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Self Service
• Empower customers to manage their own • Add, search and filter members of each account.
accounts, including user management and • Define detailed password requirements and
purchase workflows. allow users to reset passwords as needed.
• Allow customers to add and update account • Store multiple shipping addresses that can be
information for the organization, such as contact quickly chosen during the checkout process.
information and shipping addresses.

Sales and Service Rep Support

• Allow sales and service reps to add and edit • View real-time dashboards for each account,
orders, apply promotions and take other actions including KPIs and account-specific info such
on customer accounts. as order forecasts and purchase history.
• Track the health of each account with smart • Manage many-to-many account relationships and
alerts that detect dips in purchasing trends, visualize according to your organization’s structure.
signaling that they are at risk of churning.

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Support for Global Sites

• Define which countries, languages and • Detect user location based on IP Address
currencies are supported for each site. and automatically display the site in the
• Support multicurrency across the site. correct language.

• Easily add localizations for most content,

including product information and web
page content.

Integrations
• Use Liferay Commerce as a headless • Integrate with other business systems through a
platform with a set of REST APIs that follow Mulesoft connector or Talend component (ESB).
the OpenAPI standard. • Integrate with FedEx, PayPal and Authorize.net
• Manage all Liferay Commerce integrations from out of the box.
one place. Administrators can schedule and • Easily add integrations with other payment
monitor their Liferay Commerce connectors gateways or shipping providers through
and data integration jobs from within their customization.
Liferay DXP instance, with jobs being run in
a separate JVM as a failsafe.

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Pre-Built Connectors
• Salesforce • Microsoft Dynamics NAV [COMING SOON]
• SAP ERP [COMING SOON]

Integrated Liferay DXP Features

• Full enterprise CMS capabilities • Implement single sign on with any SAML 2.0
• Best-in-class horizontal portal compliant identity providers.

• Digital asset management and file sharing • Control whether each application can be used
across all sites. For instance, prevent internal
• Form builder
users from adding the shopping cart to non-
• Collaboration and social tools such as blogs, commerce sites.
wikis and forums
• Native and hybrid mobile app development for
Liferay DXP applications

Application Security and Data Protection

• Export a user’s personal data in a machine- • Manage entitlements with a fine-grained system
readable format upon request. that combines the use of both roles and permissions
• Erase a user’s personal data on request. for content, files, communities and applications.

• Support HTTPS for all communication between • View a history of what users are doing in
browser and mobile clients and Liferay servers. applications in order to pinpoint the cause
of events that disrupt security.
• Use out-of-the-box authentication for encrypted
user passwords or choose an alternative
encryption algorithm.

Learn More
Request a personalized demo and see how Liferay Commerce can transform your B2B commerce strategy.
liferay.com/commerce-demo

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Liferay makes software that helps companies create digital
experiences on web, mobile and connected devices. Our platform is
open source, which makes it more reliable, innovative and secure.
We try to leave a positive mark on the world through business
and technology. Hundreds of organizations in financial services,
healthcare, government, insurance, retail, manufacturing and
multiple other industries use Liferay. Visit us at liferay.com.

© 2019 Liferay, Inc. All rights reserved.

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