INTERNSHIP REPORT

TECHNOLOGY ANALYST
INTERN AT FISERV. INC
 Internship Report

An Internship Report

Working At

Fiserv. Inc

Submitted

in partial fulfillment of the requirement of the degree of

B.Tech(Information Technology)

By

Bhavika Manoj Jain

191081031

Final Year B.Tech Information Technology

Prof. Shraddha Suratkar

(Guide)

Department of Computer Engineering and Information Technology

Veermata Jijabai Technological Institute
Mumbai - 400019
(Government Aided Autonomous Institute affiliated to Mumbai
University) 2021-2022

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 Internship Report

CERTIFICATE

This is to certify that Bhavika Manoj Jain [191081031], a student of

B.Tech (Information Technology), has successfully completed the

internship evaluation titled “An Internship Report working at Fiserv.
Inc (Pune)” to our satisfaction.

Internship Supervisor Head of Department

Prof. Shraddha Suratkar Dr. M R Shirole

Department of CE and IT Department of CE and IT
VJTI, Mumbai VJTI, Mumbai

Date:

Place:VJTI, Mumbai

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 Internship Report

APPROVAL SHEET

The B.Tech internship thesis report for “An Internship working at

Fiserv. Inc”,submitted by Bhavika Manoj Jain, is found to be satisfactory
and is certified for the gradation of B.Tech(Information Technology).

Dr. Shraddha Suratkar Examiner

(Internship Supervisor)

Examiner

Date:

Place: V.J.T.I, Mumbai

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 Internship Report

STATEMENT OF CANDIDATE

I state that the work done in the tenure of internship is totally in the office
(Fiserv, Pune), related to a project (mini banking module). This report exhibits
that work done during the period of internship may include related preliminary
material implemented but that has not contributed to an award of an earlier
degree. No part of this work has been used by me for the requirement of another
degree except where explicitly stated in the body of the text and the attached
statement.

Signature of Student

Bhavika Manoj Jain

(191081031)
Place: Fiserv, Pune

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 Internship Report

ACKNOWLEDGEMENT

I would like to thank Shrinivas Turlapti, the Vice President of Fiserv, Inc for
giving me the opportunity to do an internship within the organization. I also would
like to thank all the people that worked along with me in Fiserv, Inc with their
patience and openness by creating an enjoyable working environment. It is indeed
with a great sense of pleasure and immense sense of gratitude that I acknowledge
the help of these individuals. I am highly indebted to Professor In-charge T&P
office Dr. N. P. Gulhane and Co-ordinator TPO Mr. Prabhakar S. Kudalkar,
for the facilities provided to accomplish this internship. I would like to thank my
Head of the Department Dr. Mahesh R. Shirole for his constructive criticism
throughout my internship.

I am extremely grateful to my department staff members and friends who helped

me in successfully completing this internship.

Bhavika Jain
(191081031 )

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 Internship Report

TABLE OF CONTENTS

Sr. No. Contents Page No.

1. Introduction 8
2. Weekly Overview 10
3. Objective of Work 15
4. Digital Solution Department 16
5. Training 18
6. Technology Used 19
7. Work Details 22
8. Project Details 23
9. Result 24
10. Conclusion 26

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 Internship Report

INTRODUCTION

About Fiserv. Inc

Fiserv, Inc. is an American multinational company headquartered in Brookfield,

Wisconsin that provides financial technology services to clients across the financial
services sector, including: banks, thrifts, credit unions, securities broker dealers,
mortgage, insurance, leasing and finance companies, and retailers.In October 2015,
American Banker and BAI ranked the company third by revenue among
technology providers to U.S. banks. Fiserv reported total revenue of $10.187
billion in 2019. Fiserv is also the owner of First Data, which connects 2 million
ATMs through the STAR network.

Fiserv currently has the naming rights for the Fiserv Forum stadium in Milwaukee,
Wisconsin.

History

Fiserv was founded in 1984. The company quickly grew and was listed on the
NASDAQ less than two years after its founding, mainly through a large number of
acquisitions, the largest in the early years of the company being Citicorp
Information Resources. Fiserv's website was launched in 1995 and subsequently
debuted fully electronic bills (branded as E-bills) in 1997. Fiserv reached $1 billion
in revenue. Between 2000 and 2017, Fiserv continued to acquire other companies,
including CheckFree Corporation, M-Com, CashEdge, and PCLender.

In 2005, Jeffery Yabuki became the CEO. In 2020, Yabuki stepped down as CEO
and was replaced by Frank Bisignano.

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Mission Statement

At Fiserv, our purpose is to deliver superior value for our clients through leading
technology, targeted innovation and excellence in everything we do.

Vision Statement

At Fiserv, our aspiration is to move money and information in a way that moves the
world.

Fiserv Values

● Earn client trust every day

● Create with purpose.
● Inspire and achieve excellence.
● Do the right thing.
● Deliver on the promise of one Fiserv.

Fiserv enables money movement for thousands of financial institutions and

millions of people and businesses – for a world that never powers down

Fiserv has nearly

6M merchant locations globally

1.4B global accounts on file

12,000 financial transactions per second

10,000 financial institution clients

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 Internship Report

WEEKLY OVERVIEW

DATE DAY NAME OF THE TOPIC/MODULE

COMPLETED

6/06/22 Monday Onboarding Process

7/06/22 Tuesday Setting up Desktop

8/06/22 Wednesday Attended Trainings on

· Orientation training
· Onboarding training
· Technical skills training

9/06/22 Thursday Attended Trainings on

· Anti-Harassment
· Product or service training

10/06/22 Friday Attended Trainings on

· Banking Sectors
· Digital Solutions

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DATE DAY NAME OF THE TOPIC/MODULE

COMPLETED

13/06/22 Monday Setting up VDI

14/06/22 Tuesday Installation of Visual Studio, SQL Server

Management Studio

15/06/22 Wednesday Introduction of .NET framework

16/06/22 Thursday Features of .NET { IDE,CLR,CTS}

17/06/22 Friday Setting up Environment in Visual Studio

DATE DAY NAME OF THE TOPIC/MODULE

COMPLETED

20/06/22 Monday Training on Payments

21/06/22 Tuesday Presentations on Payments Training

22/06/22 Wednesday Introduction of C# .NET

23/06/22 Thursday Understanding different types of class and

OOPS Concepts

24/06/22 Friday Working on assignments given on C#.NET

Concepts

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DATE DAY NAME OF THE TOPIC/MODULE

COMPLETED

27/06/22 Monday Introduction to MVC in ASP.NET

28/06/22 Tuesday Understanding MVC Controls

29/06/22 Wednesday Training on Cyber Security

30/06/22 Thursday Working on MVC Project

01/07/22 Friday Implementing Functionalities in the Project

DATE DAY NAME OF THE TOPIC/MODULE

COMPLETED

04/07/22 Monday Design Of Login Module

05/07/22 Tuesday Working on Login Module

06/07/22 Wednesday Adding Database Connection to Login

Module

07/07/22 Thursday Working on Login Module

08/07/22 Friday Completed Login Module

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DATE DAY NAME OF THE TOPIC/MODULE

COMPLETED

11/07/22 Monday Design of User Enrollment Form

12/07/22 Tuesday Working on User Enrollment Module

13/07/22 Wednesday Adding database connection

14/07/22 Thursday Working on User Enrollment Module

15/07/22 Friday Completed User Enrollment Module

DATE DAY NAME OF THE TOPIC/MODULE

COMPLETED

18/07/22 Monday Design of Accounts Module

19/07/22 Tuesday Working on Accounts Module

20/07/22 Wednesday Database Handling of Accounts

21/07/22 Thursday Working on Accounts Module

22/07/22 Friday Accounts Module Completed

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DATE DAY NAME OF THE TOPIC/MODULE

COMPLETED

25/07/22 Monday Merging of all the modules

26/07/22 Tuesday Preparing Presentation

27/07/22 Wednesday Module Presentation with Manager

28/07/22 Thursday Meeting with HR

29/07/22 Friday Formalities of Completion of Internship

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OBJECTIVE OF WORK

● Explore career alternatives prior to graduation. Integrate theory and practice.

Access interests and abilities in their field of study
● Internships are generally thought of to be reserved for college students
looking to gain experience in a particular field.
● We can benefit from Training Internships in order to receive real world
experience and develop our skills.
● An objective for this position emphasizes the skills we already possess in the
area and our interest in learning and exploring more.
● Internship is used to allow individuals to allow students to gain first-hand
experience working.
● Utilizing internships is a great way to build your resume and develop skills
that can be emphasized in your resume for future jobs.

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DIGITAL SOLUTION DEPARTMENT

Consumer expectations are moving even faster than technology. Your customers
want an intuitive and rich digital experience so they can access the full range of
your banking services anywhere, anytime, on any device.

Hundreds of banks rely on Fiserv technologies to deliver outstanding digital

banking experiences and accelerate their digital transformation. Our solutions
provide your customers with:

● Rich, seamless, consistent omni channel user experiences

● Highly personalized user experiences
● Flexible, new digital experiences
● Beautiful, intuitive and compelling user experiences

It provide Solutions:

● Online Banking Solutions

● Mobile Solutions

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Online Banking Solutions:

Online banking refers to any banking transaction that can be conducted over the
internet, generally through a bank’s website under a private profile, and with a
desktop or laptop computer. These transactions include services traditionally
offered at local branches without having to go to one.

Mobile Banking:

Mobile banking allows you to perform many of the same activities as online
banking using a smartphone or tablet instead of a desktop computer. However,
simply accessing the bank’s website on a mobile device is not the only method of
mobile banking. Mobile banking’s versatility includes:

● Logging into a bank’s mobile website

● Using a mobile banking app

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TRAINING ON PAYMENT AND BANK ARCHITECTURE

PAYMENTS

As a Fintech Company, you’ll need to decide what types of payment you’ll accept
from customers.Therefore we were given a broad overview of each of these
payment modes.

Customers are given the choice to pay with:

1. Cash
2. Checks
3. Debit cards
4. Credit cards
5. Mobile payments
6. Electronic bank transfers

WHAT IS A BANK?

A bank is a financial institution that is licensed to accept checking and savings

deposits and make loans. Banks also provide related services such as individual
retirement accounts (IRAs), certificates of deposit (CDs), currency exchange, and
safe deposit boxes.

There are several types of banks including

1. Retail banks
2. Commercial or corporate banks
3. Investment banks.

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TECHNOLOGY USED

TOOLS:

Visual Studio: To run C#.NET Programs.

VMWare Horizontal: To implement VDI Connection

ASP.NET

ASP.NET is a web development platform, which provides a programming model, a

comprehensive software infrastructure and various services required to build robust
web applications for PC, as well as mobile devices.ASP.NET works on top of the
HTTP protocol, and uses the HTTP commands and policies to set a
browser-to-server bilateral communication and cooperation.

ASP.NET web forms extend the event-driven model of interaction to the web
applications. The browser submits a web form to the web server and the server
returns a full markup page or HTML page in response.

C#.NET

C# is a simple, modern, object oriented, and type –safe programming language

derived from C and C++. It will immediately be familiar to C and C++
programmers. C# aims to combine the high productivity of visual basic and theraw
power of C++.Visual C#.NET is Microsoft’s C# development tool. Visual C#.NET
is part of a suite of products, called Visual Studio .NET, that also includes Visual
Basics .NET, Visual C++.NET and the Jscript scripting language.

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DATABASE

Microsoft SQL server is a Structured Query Language (SQL) base,client/server

relational database. Each of these terms describes a fundamental part of the
architecture of SQL server. A database is similar to a data file in that it is a storage
place for data. Like a data file, a database does not present information directly to a
user, the user runs an application that accesses data from the database and presents
it to the users in an untreatable format. A database typically has two components:
the files holding the physical database access data.

MVC ARCHITECTURE

The Model-View-Controller (MVC) is an architectural pattern that separates an

application into three main logical components: the model, the view, and the
controller. Each of these components are built to handle specific development
aspects of an application. MVC is one of the most frequently used
industry-standard web development frameworks to create scalable and extensible
projects.

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 Internship Report

Model

The Model component corresponds to all the data-related logic that the user works
with. This can represent either the data that is being transferred between the View
and Controller components or any other business logic-related data. For example, a
Customer object will retrieve the customer information from the database,
manipulate it and update its data back to the database or use it to render data.

View

The View component is used for all the UI logic of the application. For example,
the Customer view will include all the UI components such as text boxes,
dropdowns, etc. that the final user interacts with.

Controller

Controllers act as an interface between Model and View components to process all
the business logic and incoming requests, manipulate data using the Model
component and interact with the Views to render the final output. For example, the
Customer controller will handle all the interactions and inputs from the Customer
View and update the database using the Customer Model. The same controller will
be used to view the Customer data.

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 Internship Report

WORK DETAILS

Initially I attended all the mandatory training of Fiserv which includes training in
Cyber Security, Anti-Harassment, etc. Setup my Laptop with VDL in order to do
Work from Home. In June, I attended the 3-day induction program in online mode
using Microsoft Teams with almost 150+ members.

During June month period, I learnt the C#.NET technology in which the Company
is developing the Applications.

I had gone through various training in Payments and Banking. I had one
presentation on Payments Training, which was so gracefully completed with lots of
presentation skills and compliments.

In the 3rd week I learnt MVC architecture using ASP.NET and now started
developing a Project with average scope.

Over these days I learnt about the Work Culture,Corporate Ethics, and newly
trending Technology like C#.NET and MVC.

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PROJECT DETAILS

Project on Banking System

Developed Login Module,User Enrollment Module and Accounts Module

Login Module:

● The first task of the project was to develop a login module.

● Fields to add Username ,Password with Forgot password option .

User Enrollment Module:

● The second task of the project was to create a registration form.

● Fields to add Name,Address ,Email,Password,Date of Birth
● All the fields with proper validation and password with proper encryption
technique at backend.

Account Module

● Third task of the project which was assigned to create a account module
● Task to generate a random 12 digit account number which will be unique at
all times.
● Ask the user its preference for savings or current account.

Profile

This page includes the profile of the user signed in.

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RESULT

Login Module:Registered users can login through this module.

User Enrollment Module:

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Account Module: Registered Users can create an account.

Account Details:

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CONCLUSION

On the whole, this internship was a useful experience. I have gained new
knowledge, skills and met many new people. I achieved several of my learning
goals, however for some the conditions did not permit. I got insight into
professional practice. I learned the different facets of working within a company.

I experienced that financing, as in many organizations, is an important factor for

the progress of projects. Related to my study I learned more about the C#.Net
Technology and ASP.NET MVC Architecture. There is still a lot to discover and to
improve.

The internship was also good to find out what my strengths and weaknesses are.
This helped me to define what skills and knowledge I have to improve in the
coming time. It would be better that the knowledge level of the language is
sufficient to contribute fully to projects.

At last this internship has given me new insights and motivation to pursue a career
in Software Development.

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