VISHAL SHUKLA

+91-7977847714 | [email protected]
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PROFESSIONAL SUMMARY
Driven and detail-oriented Salesforce Developer with professional experience in Salesforce and Supplementary
programs. A good communicator who is not afraid to ask questions to understand project requirements fully. Skilled
researcher capable of identifying opportunities in a specific field. Teammate and employee who is willing to go above and
beyond to assist others.

CERTIFICATIONS AWARDS
▶ Salesforce Platform Developer I ▶ LWC Code wars - Salesforce Developer Days Jaipur
▶ Salesforce Associate ▶ Apisero Aces of Ace Q1 2023
▶ HackerRank Problem Solving ( Basic ) ▶ Vendustrious Award
▶ HackerRank Python (Basic) ▶ Featured on Apisero Wall of Fame

SKILL SETS
▶ Customization: Apex & Design Patterns, Apex Triggers, Lightning Web Components [LWC], Javascript, Aura
Component, SOQL, SOSL, Salesforce Lightning, Integrations [REST API] & Integration Design Patterns, Web
Services
▶ Automated Process: Salesforce Flows, Approval Process, Validation Rules, Mulesoft Composer
▶ Configuration: Salesforce.com, Sales Cloud, Service Cloud, Platform Events, Data Loader
▶ Managed Package: Financial Services Cloud, Sales Cloud, Service Cloud Voice, DocuSign
▶ Tools: Data Loader, Visual Studio Code, Git, Azure DevOps,, PMD & Salesforce Scanner
▶ Deployment Tools : Change Sets, ANT Deployment, CI/CD

EXPERIENCE
NTT DATA, Digital Engineering Engineer
October 2023 - Present
▶ Work Closely with Team Lead or Project Manager to develop solutions following the system design
▶ Provide technical assistance and end-user troubleshooting for bug fixes, enhancements, and “how-to” assistance
▶ Setting up Partner Telephony through Amazon Connect
▶ Building Contact Flows in Amazon Connect [AWS]
▶ Integrating Salesforce with DocuSign and Creating DocuSign Envelopes
▶ Implementing CI/CD using Azure DevOps and SFDX
▶ Updating the Techno-Functional Documents regularly

Apisero Inc [Part of NTT DATA], Senior Software Engineer

June 2021 - October 2023

▶ Customizing and personalizing the Apps using Salesforce.com, Apex Classes, Triggers, LWC, Aura and JavaScript
▶ Implementation of Standard Objects, Custom Objects, Custom Apps, Page Layouts, Record Types, Validation Rules, and
Flows
▶ Development using Apex Classes, Aura Components, LWC, and JavaScript
▶ Data Migration and Manipulation using Salesforce tools
▶ Implementing Salesforce Integrations [Callout], connecting Salesforce with External System via REST API
▶ Code Optimization with respect to Salesforce Governor Limits
▶ Writing Unit Tests code coverage and Deployments.
▶ Consume third-party Systems(REST APIs) in Salesforce.com
▶ Create and manage custom objects, fields, formulas, validation rules, custom workflow, and approval processes
▶ Develop or review the development of test protocols for testing applications before user acceptance. Review test
results and direct further development
▶ Integrating Multiple Salesforce org using Mulesoft Composer
▶ Configuring AppExchange Apps - MailChimp, DocuSign for Salesforce, Scan To Salesforce
▶ Leading a team of 3 Developers on Project
Decodr Technologies, web Developer [Internship]
April 2020 - May 2020

▶ Responsible for bug fixing, feature implementation, and development process

▶ As a web developer, I fixed some major issues/bugs and improved the UI of the Web Application
▶ In addition to my responsibility as a Web Developer, I lead a team of 7 Web Developer interns

PROJECT DETAILS
ServiceFoods June 2021 - April 2024

▶ Participated actively in a discovery call to understand the client's business process and expectations for the new
system that they want to build
▶ Worked closely with Solution Architect in understanding the business process and designing the streamline and
smooth system for order management which was a critical part of the project
▶ Successfully built and demonstrated the Order Management functionality that is 100% compatible with the client's
existing system
▶ Create and manage custom objects, fields, formulas, validation rules, custom workflow, and approval processes
▶ Development using Apex Classes, Aura Components, LWC, and JavaScript
▶ Integration using Salesforce APIs and using Request & Reply integration pattern
▶ Worked on Code Optimization w.r.t Salesforce Governor Limits
▶ Writing Unit Tests code coverage and Deployments
▶ Created multiple Lightning [Aura] and Lightning Web Components [LWC] to meet the business requirements
▶ Assisted and guided fellow team members in comprehending the requirements and devising an effective solution for
them
▶ Implementing CI/CD using Azure DevOps and SFDX
▶ Configuring Docusign for Salesforce AppExchange Package
▶ Supporting businesses during the initial Go-Live phase and resolving any bugs encountered during the hypercare
period
▶ Managing a team of three developers during the second phase of the project, addressing bugs, and adding
improvements to the current system
▶ Updating the Techno-Functional Documents regularly for any modifications made or new features added during the
second phase of the project.

GoodLeap June 2022 - July 2022

▶ Joined the project as a shadow resource and helped the team in achieving the goal of integrating Salesforce with an
external system via Mulesoft APIs
▶ Developed an Integration logic between Salesforce & External System
▶ Used Singleton Design Pattern & Fire and Forget Integration Design Pattern to achieve the business requirement
▶ I got involved with the team to properly understand the requirements for building an efficient system and achieving
the desired result
▶ Worked closely with Solution Architect in design and building the robust integration
▶ Together with the Mulesoft team, we conducted numerous rounds of testing to make sure the system works properly
in every situation.

Sowell Management November 2021 - July 2022

▶ Developed multiple Mulesoft composer flows for the client to sync data across multiple Salesforce organizations.
▶ Integrated appexchange apps with Salesforce, like MailChimp and scan to salesforce
▶ Performed multiple Data Export from Salesforce based on Client Requirements using DataLoader
▶ Performed the Org level meta-data export
▶ Performs administrative responsibilities to include custom fields, workflows, validation rules, user management, etc
▶ Develop, and maintain, create, and improve validation rules, custom workflows, Visualforce pages, Apex
customizations, custom objects, fields, and formulas

SeroForce October 2021- December - 2021

▶ Automated the sales steps by integrating Salesforce with an external database system
▶ Used CustomMetadata to define the rules for validation while syncing records from Salesforce to External DB via
Mulesoft & maintaining the Data Integrity between the two systems.
▶ Utilized the Request and Reply Integration Design Pattern
▶ While working on this integration component, I and the team members made certain that the process was streamlined
 for Sales personnel and that they received all necessary information without difficulty

EDUCATION HISTORY
▶ Vishwanikeatn’s iMEET, Khalapur — B.E. (CSE) August 2017 - June 2021
From the University of Mumbai with aggregate 7.31 CGPA

▶ Dr. D.Y Patil Jr. College, C.B.D Belapur — HSC June 2015 - May 2017
Maharashtra State Board ( Science - IT), with 70%