THE ANZ goMoney HOW TO LOGIN

APP iOS GUIDE

How to login 1 1 Open the ANZ goMoney app.
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The home screen 2 2 Enter your four-digit security
PIN. Remember, never share
Pay a person or bill 3 your PIN and make sure it’s
Setting up automatic payments 5 different to your card PINs.

Amending automatic payments 6 A 

Menu. Tap here if you’ve
forgotten your PIN, need to
Transferring money 7 find a branch or ATM, or our
Accessing documents 8 contact phone numbers.
B Quick Balance. Tap to view
Manage cards 9
your account balances without 2
Credit card limit decrease 10 logging in. It’s an optional
feature, so if you want to set it
Multi-authorised payments 12
up, go to Settings on your app
Re-fixing a home loan  13 home screen.

If you ever get stuck or need extra help,

we’re only a phone call away on 0800 269 296.
Eligibility criteria, terms and conditions apply to ANZ goMoney. A B
See our Electronic Banking Conditions at anz.co.nz/terms for
more information.
Regular enhancements to ANZ goMoney may result in the
screens or steps being different to what’s illustrated in this
guide. We endeavour to update our guides often, so check
anz.co.nz/guides for the latest version.
Please note, the account information, rates and fees in this
guide are for example purposes only.
04/24 H240319

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THE HOME SCREEN

Changes the home screen layout. Log out when you’re finished.
If you forget, you’ll
automatically be logged out
Your Accounts and/or Loans. after 3 minutes of inactivity.
Tap on an account to view transactions,
statements and account details. View your customer number, update your
address and/or Pay to Mobile number/account,
and manage notifications, widgets, account
personalisation, passwords/PINs etc.

If you ever get stuck and can’t find your

way back to the home screen, tap the
Accounts button (above).
If you don’t see the Accounts button,
look for a Close or Back
options until you reach your home screen.

Payments. Tap here to pay a person, bill, Transfer. Tap here to move money Services. Tap here to manage cards (e.g. set/
mobile number, or manage your Payees. between your accounts or pay money to change a card PIN), open new accounts, view
your credit card or KiwiSaver account. documents and accounts statements.
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 1

PAY A PERSON
OR BILL

1 Select Payments from the bottom

of your home screen.
2
2 Select Pay a person or bill.
3 Choose the Account you want to pay from
by selecting an account from the drop-
down list.
4 Enter a Payee. You can:
• Select an existing Payee from your list 4
of saved Payees or search for an ANZ
Registered Payee. (The account number
will populate automatically).
• Set up a new Payee
- Type in their name and tap Done.
- Type in their account number and
tap Done. 5
- After you’ve paid you’ll have the option
to save as a new Payee. 3
5 Payment details:
• Enter the Amount and tap Done.
• Choose a Date to pay using the pop up
calendar (excludes weekends and
public holidays).
• Payments will always be set to Repeat:
Never unless you choose for it to repeat.
See next page for further steps.

Remember, if this is a new Payee and you’d

If you need your transfer limit increased, like to save it for another time, you can select
please call us on 0800 269 296. Save this payee on the receipt screen.

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PAY A PERSON
OR BILL

6 Type in any statement details

(i.e. invoice number, reference, and/or your name)
7 Tap Continue. A pop-up will appear.
8 Check the details are correct. Tap Pay to complete
payment. If you need to make
a change, tap Edit.
Take care entering payment details.
We don’t check that the account name
entered matches the account number. Take
care when entering these details, as there’s
no guarantee you’ll get the money back if
you make a mistake.

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8

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 1

SET UP AN
AUTOMATIC PAYMENT
1 Select Payments from the bottom
of your home screen.
2 2
Select Pay a Person or Bill.
3 Choose the Account you want to pay from
by selecting an account from the drop-down
list. (See Pay a Person or Bill - page 3, step 3). 8
4 Enter a Payee.
(See Pay a Person or Bill – page 3, step 4).
5 Enter the Amount and select Done. 3

6 Choose the Date you want them to be paid.

7 Select Repeat if you’d like an automatic/
repeating payment.
8 Select the payment frequency
you’d like and select Done.
4
9 Tap Continue. A pop-up will appear.
10 Check the details are correct. Tap Pay to
complete payment. If you need to make a
change, tap Edit.
Take care entering payment details.
We don’t check that the account name 5
entered matches the account number.
Take care when entering these details,
as there’s no guarantee you’ll get the 6
money back if you make a mistake.
7
11 If this is a new Payee and you’d like to save
their details for another time,
you can select Save this payee on the
receipt screen.
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You can also set up automatic payments
9
between your own accounts. This is
helpful for things like paying off a credit
card or setting aside a regular amount 11
into your savings account. 5
AMENDING AN 1

EXISTING AUTOMATIC
PAYMENT
1 Select Payments from the bottom 2
of your home screen.
2 Select Upcoming Payments.
3 Choose the payment you want to 4
amend or delete.
A To Delete a payment, tap delete
and then Delete Payment.
B To Edit, tap edit, amend any information
and click Save.
C To Skip a payment, tap skip and
Confirm.
4 Once you’ve amended the automatic
payment, tap Back and then Done. 3

Note, when looking at your upcoming

payments, you will only see the next
payment that is due. For example, if it’s
a monthly payment, you will only see A C
the next month’s payment date, not the
payments due after that. B

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TRANSFER MONEY 1
BETWEEN ACCOUNTS
INCLUDING PAYING 8

A CREDIT CARD
1 Select Transfer from the bottom of
your home screen.
2 Choose the Account you want to
transfer money from, by selecting an
account from the drop-down list. 3
3 Choose the Account you want to
transfer money to, by selecting an 4
account from the drop-down list.
5
4 Enter the Amount you want to transfer.
6
5 Enter the Reference (this is optional).
6 Choose the Date you want it transferred. 7

7 Choose if you want this as an 2

automatic/repeating transfer or not.
8 Select Transfer. A pop-up will show
confirming the details of the transfer.
9 If the details are correct, select Confirm.

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ACCESS DOCUMENTS 1 Exporting documents
(STATEMENTS, TAX If you want to email or print a particular
CERTIFICATES AND document, select the document.

PROOF OF ACCOUNT) In the bottom left corner you’ll see

this icon. From here you can email
1 Select the account you’d like the 2 it to yourself or someone else by
document for from your home screen. selecting your Email app.

2 Tap Account Details. After selecting the icon above, scroll

down to see the Print option.
3 Scroll down to see document options. Statement options
A For account statements, tap View To see the statement types (online or paper)
Documents and a date range. you’ve set for each account, tap the Services,
and then Your Documents.
B For a Proof of Account document,
required for some Government Once selected, tap Statement options.
agencies, tap Proof of Account.
Online only means that you can only view
C If the option is available, you can also this statement online. With only statements
view and download a tax certificate. you can easily email, print them off, or save
them to your device.
Paper means that we will send you a paper
statement to your nominated address.
Save paper by choosing to switch off your
paper statements. You’ll still be able to access
up to 7 years’ worth of account and tax
statements online. Some exceptions apply.
11.30

A B
Statement Options

Toggle off to stop your paper statements

Go
Paper and online

Serious Saver
Online only

Home Loan
Online only

Airpoints Visa Platinum

Online only 8
MANAGE 1
YOUR CARDS
This is a helpful section if you’ve lost or had your card
stolen, want to place a temporary block, change or set
your card PIN. You can also enable Card settings for
your ANZ Visa Debit card or personal credit card.
2
1 Select Services from the bottom of your
home screen.
2 Select Manage Cards.
Select the card you want to manage. Here you
3 
can place a temporary block, report it lost or
stolen, or manage your card PIN and enable
Card settings.
A When a Temporary Block is on, your card can’t

be used for any transactions. Any direct debits
you’ve set up from this card won’t be made. Any
card fees will continue to be charged. Of course
A
you can remove this temporary block at any time
by swiping the toggle to the left.
B
B Select Card settings to set up what your
ANZ Visa Debit card or personal credit card,
including any card set up in a Mobile Wallet can C
and can’t be used for.
3
C Lost or Stolen Card. If your EFTPOS, ANZ Visa D

Debit or personal credit card has been lost or
stolen, this is where you can report it. You can also E
order a replacement card.
D 
Manage Card PIN. This is where you can create
F
or change a PIN for a particular card. Simply
select ‘Manage Card PIN’, ensure you read the
guidelines and then enter a PIN of you choice. It
will prompt you to re-enter your selected PIN to
confirm it’s correct.
E Decrease your Credit Card Limit. Find
out how to decrease your credit card limit on
page 9.
F Select Card Tracker to see where your card Note, if you’ve received a replacement card, the
details may have been saved. PIN will be the same as you previously selected.

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CREDIT CARD 1
LIMIT DECREASE
1 Select Services from the bottom of
your home screen.
2 Select Manage Cards.
3 
Select the card you want to decrease
your credit limit for. 2
4 Select Decrease Credit Card Limit.

Before decreasing your card limit, please

ensure you choose a new limit that
supports your future credit card use.
Important – any subsequent credit
card limit increase requests will be
subject to our full lending application
process, including reviewing your
financial situation.
4
Once you’re ready, select Continue.
5 Choose a New limit from the options 3
and tap Select.
6 Once you’ve chosen the amount, 6
select Continue.
See next page for further steps.

Handy tip: Check to see what the 5

lowest limit for your card is first at
anz.co.nz/creditcards. To discuss other
options, please call us on 0800 269 296.

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CREDIT CARD
LIMIT DECREASE
7 After reading the terms and conditions, 8
select the ‘I understand’ box to agree
and confirm your request.
8 
Confirm your request.
9 Once you’ve selected Confirm, your limit
will change immediately and we’ll send
you a confirmation letter – you should
receive this within 3-5 business days.
Any future request to increase your 9 $1,896.00 Available
credit card limit will be subject to our full
lending application process, including
reviewing your financial situation.

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 1

PAYMENTS REQUIRING
MULTIPLE
AUTHORISERS
1 Select Payments from the bottom of your 2
home screen.
2 Select Pay a Person or Bill or Pay Tax.
3 Choose the Account you want to pay from
by selecting an account from the drop-down
list. (See Pay a Person or Bill - page 3, step 3).
3
4 Enter a Payee. You can:
• Select an existing Payee from your list
of saved Payees or search for an ANZ
Registered Payee. (The account number will
populate automatically).
• Set up a new Payee
- Type in their name and tap Done. 4
- Type in their account number and 8
tap Done.
- After you’ve paid you’ll have the option
to save as a new Payee. 5
5 Payment details:
• Enter the Amount and tap Done.
• Select a date for the payment to be made.
If you don’t select a date, it will be paid
immediately after final authorisation.
6 Type in any statement details (i.e. invoice 6
number, reference, and/or your name).
7 Tap Continue. A pop-up will appear, advising
additional people must authorise 7
the payment.
8 Check the details are correct. Tap Pay to
complete payment. If you need to make To authorise a payment, follow these simple steps:
a change, tap Edit. • Go to “Authorise Payments” under the “Payments” menu. Payments waiting for your review will be under
Take care entering payment details. “You need to authorise”.
We don’t check that the account name • Select the payment to review the details.
entered matches the account number. Take
• To Authorise a payment, tap Authorise and then Authorise again.
care when entering these details, as there’s
no guarantee you’ll get the money back if The payment will be made when all required people have authorised it. If it is a future-dated payment, you can view it in
you make a mistake. Upcoming Payments. To Delete a payment, tap Delete and then Delete again.
For more information about making electronic payments, see our 12
ANZ General Terms and Conditions, available at anz.co.nz/terms
RE-FIXING A
HOME LOAN
When your fixed home loan rate is coming up
for renewal, you can lock in a new rate up to
60 days before your current rate expires. You
can request to fix the rate on your floating loan
at any time (if applicable).
1 Select the home loan that’s coming up for 5
expiry, from your goMoney home screen.
2 Tap Reserve a fixed rate.
3 Here are the details of your current loan.
2
4 Choose what fixed rate period you’d prefer.
5 Based on the fixed rate period you
selected, you’ll see our best rates we can 3
offer you.
6 Choose a new rate (or go back a step to
see the rates for a different period).
See next page for further steps.

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If you don’t re-fix the interest rate on
4
your existing loan, it will automatically
change to our ANZ Home Loan floating
interest rate on the date your existing
rate expires.
You can check the current ANZ Home
Loan floating interest rate on
anz.co.nz/homeloans.

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RE-FIXING A
HOME LOAN
7 Enter your Email address so we can
send you a Loan Variation Letter.
8 Choose your total repayment options.
9 Once you’ve selected your repayment
options, click Next.
10 Review your new rate, home loan terms
and conditions, and the Agreement to 7
reserve an interest rate.
Once you’ve read and accepted the terms,
tap Confirm.
8
Your new home loan rate is now reserved and
will take effect once your current rate expires.

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