Apple ID deactivation Terms and Conditions
Apple provides you with the possibility to temporarily deactivate your Apple ID account
(“Account”) or that of a child in your Family.
While your Account is deactivated, you will not be able to access your Account, the data
you store with Apple, or DRM-protected Content. You will not be able to use Services, such
as iCloud, the iTunes Store, the App Store, Apple Books, Apple News, Apple Cash,
iMessage and FaceTime. If you signed up for iCloud with this Account, you won’t be able
to access any of your data stored in iCloud. You won’t be able to access iCloud Services
such as email, photos, calendars, contacts, backups and Find My. You won’t receive
messages sent to your Account via iMessage, FaceTime, or iCloud Mail. You won’t be
entitled to any refunds related to your inability to access Content or Services. You will still
be able to access purchased DRM-free Content that is stored locally on your device.
Consider keeping copies of any Apple related data you currently need or expect to need
while your Account is deactivated. Apple won’t have any means to provide such data to
you while your Account is deactivated. You should also consider making copies of any
owned Content stored in iTunes Match or Apple Music’s Library feature.
Deactivating your Account will limit Apple’s ability to contact you regarding products,
warranties, claims, disputes, or other potential legal actions under which you may be
entitled to relief from Apple.
Temporary deactivation gives effect to legal rights, in certain jurisdictions, that provide you
with a right to restrict the use of your personal data in certain specified circumstances.
Where an Account is placed in this deactivated state, Apple makes its best efforts to not
process or use personal data associated with your Account. Apple may process or use
your data to comply with other legal obligations, such as the use of your data for financial
reporting purposes.
If your Account remains deactivated for longer than two years, some data in your account,
such as iCloud data, may be deleted.
Purchases
If you purchased Content or Apps from the iTunes Store, the App Store, Apple Books, or
the Volume Purchase Program using your Account, you won’t be able to use any of the
iTunes Store Services while your Account is deactivated. Such services include, but are not
limited to, all of the following items:
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Updating purchased Apps
Downloading previously purchased Content or Apps
Syncing DRM-Protected purchased Content or Apps to iOS devices
Copying DRM-Protected purchased Content from one computer to another
Playing rented Content
Authorizing devices to play DRM-Protected Content
Accessing iTunes Match if you were subscribed
iTunes Season Passes
Open Appointments, Orders
Deactivation does not cancel any repairs or Apple Store or apple.com orders in progress.
Any appointments you have scheduled at the Apple Store will be canceled. If you’re
enrolled in the iPhone Upgrade Program, you must continue making payments for your
device. If you’re enrolled in AppleCare+ and your plan is paid in full, you can still use the
plan to get service after your Account is deleted, unless you request a refund or transfer the
plan to someone else.
Family Sharing
If your Account is currently set up as a Family Organizer, when you deactivate your
Account, your Family will stop sharing Services such as Apple Music and iCloud Storage,
and will stop sharing Content. Any DRM-protected music, movies, TV shows, books, or
Apps you previously downloaded from other family members’ collections will no longer be
usable, and other family members will no longer be able to use Content downloaded from
your collection.
If there are child Accounts—as defined in applicable local law—in your Family, such
Accounts will also be deactivated. Alternatively, you can transfer a child’s Account to
another eligible adult and stop Family Sharing. If you deactivate your child’s Account, they
will not be able to use any of Apple’s Services that require an Apple ID.
Subscriptions
Any current subscriptions that you may have to Services such as Apple Music or third–
party services that you have subscribed to via Apple will stop renewing at the end of the
current applicable billing cycle.
If you subscribed to Apple Music with your Account, you won’t be able to access the
service after a short period. If you subscribed to Apple Music through a mobile network
provider but linked your Apple Music account to your Account, you will lose access to most
Apple Music features except streaming music.
If your device is covered by an AppleCare+ subscription, that subscription will be canceled
at the end of the billing cycle when you deactivate your Account. You can get service for
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your device until the subscription is canceled.
iTunes Store Credit
If you have store credit, you will not be able to use it while your Account is deactivated.
Store credit will be preserved while your Account is deactivated. You can choose to spend
the credit before proceeding with deactivation or contact Apple Support as explained in the
deactivation flow on privacy.apple.com to request a refund.
Apple Cash
If you have an Apple Cash account associated with your Account, you will not be able to
access this Service while your Account is deactivated. Any balance will be preserved while
your Account is deactivated. You can choose to spend the balance before deactivating,
transfer the balance to your bank or contact Apple Support as explained in the deactivation
flow on privacy.apple.com to request a check for the remaining funds. Note that if you have
not already verified your identity with Green Dot Bank, the bank that issues the Apple Cash
account, it will not have sufficient information to issue a statement after your Account is
deactivated, open a dispute on your behalf, or provide access to merchant credits received
while the Account is deactivated.
Activation Lock and iCloud
If you have an iPhone, iPad, iPod touch, Apple Watch, Apple Vision Pro, or Mac, you
should turn off Find My before proceeding. If you use your Account on multiple devices,
you should first turn off Find My and then sign out of your Account on each device before
initiating deactivation. Otherwise, you may be required to wipe your devices in order to use
them after your Account has been deactivated. For more information, visit Activation Lock
for iPhone and iPad, About Activation Lock on your Apple Watch, About Activation Lock on
Apple Vision Pro, or Activation Lock for Mac.
Backup
If you have not yet backed up your iCloud data to alternate media, you may want to back
up your data before deactivating your Account. Consider keeping copies of any Apple-
related data that you currently need or expect to need while your Account is deactivated.
Apple won’t have any means to provide such data to you while your Account is
deactivated. For more information, visit Archive or make copies of the information you store
in iCloud.
Reactivation
If at any time you want to reactivate your Account, you can do so by contacting
Apple Support.
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