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AD Authentication General Enrollment SOP

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0% found this document useful (0 votes)
144 views9 pages

AD Authentication General Enrollment SOP

Hi GM do dukh FB if DJ of

Uploaded by

sunil05061992
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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HDBFS AD Authentication Enrollment

Important points to remember before Enrollment:

 Internet connections should be proper and switched on during the enrollment activity.
 Device enrollment will be only supported by the custom apk mentioned in the link below.
 Sharing of the data, apk and Organization ID is only for the internal team and HDBFS
Users.
Sharing of data outside the organization is strictly prohibited.
 Follow the below mentioned steps in order.

STEPS FOR ENROLLMENT


1. ) Download the Scalefusion application from the Playstore

2.) Download and Install the Scalefusion application on your device.

3.) Open the application and click on “OTHER ENROLLMENT OPTIONS” >>> “ENROLL
via EMAIL”

4.) You will receive a Page to enter your credentials on the page,
SELECT “BYOD or Personal (Work Profile)”

On the email ID section you have to enter your email ID in the format [email protected]
ORG-ID = Y6VW1E (Unique code for enrollment. Enter the ORG-ID in CAPITAL)

URL = cloudmdm.hdbfs.com

Example: If your ADID is CHDB12345

(your ADID) (common domain name for all)

Email id will be [email protected]


(Please note enter all the parameters in the format as shown in the screenshot below)

After entering the required parameters click on Enroll.

5.) Click on the check box “I agree to the terms of use” and then click on NEXT.

6.) Click on Create when you receive the following the page to create a work profile.
7.) Click on “Accept and Continue” and wait for the application to create work profile.
Please wait for sometime and wait for the work profile to set.

8.) After this you will receive an option to “SIGN in using ONPrem AD” Click on this.
9.) After this you will get a Chrome page where you have to click on “Accept & Continue”
After this you will be asked to add an account click on “skip or no thanks” as shown in the
image.
10.) This will then direct you to a page where your AD based email id will be filled automatically enter
your ADID password there and click on “Sign IN”

11.) Click on ENROLL after this.

12.) After enrollment you will receive a page for permissions.


(Note permissions may differ from device to device All the permissions should be accepted and should
be green)

After you click on the permission a new page will open allow only scalefusion having suit case logo
on it. Let the other applications permission remain as it is.

(Enable the permission)

13.) After this accept all the permissions in the same way and all the permissions present should be
green after this click on NEXT.
14.) After this wait for sometime for the the applications to be downloaded.
Click to download your required application.

15.) After that you can access your work related applications on the work side as a partition will be
created on your device one for the personal side and one for the work applications as shown in the
image below.
FAQs for Enrollment through Scalefusion
 Error message received “Can’t Setup work profile” while enrolling the device.
- List of Google/Android enterprise devices listed
https://androidenterprisepartners.withgoogle.com/devices/ which are supported for
EMM\MDM. Device list gets updated based on new devices registered with
Google/Android. Devices which are not listed will face issue for MDM enrollment and
functionalities. Contact support team for more clarification.
 Work profile on personal device.
- Admin has rights to manage applications only on the work profile created.
A work profile is a managed section created on the device. No personal profile or
applications are impacted because of this. Work application have a suit case logo on
them.

 Application crashes issue application comes back to home page or goes back to
playstore automatically.
- Please have patience while enrolling your device and don’t take any prompt action
without support team. After you click next or proceed ahead at every step wait for
sometime at every level as it requires some time to proceed and sync data. If the next
step does not shows up please do not click back or your home button. If still the next
page does not shows up delete the scalefusion agent application and install it again from
the link given.

For any queries reach out to:

Email- [email protected]

Contact Number - 02262509384

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