Knowledge Base 3329 - What Are The Available Parameters For The ClickShare Desktop App Installer (MSI)
Knowledge Base 3329 - What Are The Available Parameters For The ClickShare Desktop App Installer (MSI)
ClickShare
Desktop App using msiexec.exe
Next to the general msiexec.exe parameters, the following ClickShare specific parameters can be passed to manage the deployment:
USER_EXP is a deployment parameter used to select a pre-configured user experience for an application. Once this experience is
chosen during deployment, it becomes fixed and cannot be changed by end users through the application's preference settings. This
ensures a consistent user interface and controlled experience across all instances of the application, preventing any customization by
the end users and maintaining uniformity throughout the application's use. For full details, click here.
Supported parameters
Accepted Available
Parameter Description
values in
To install the driver for App Based Conferencing (Smart Meeting Flow)
Default value: NO
Starting from v4.27.2, Calendar Integration will be turned OFF whenever the App
is auto-updated.
Depending on the USER_EXP option set, the current settings of the following
parameters will be affected:
Features of User_Exp
Installation Desktop app Not Installed Desktop app installed with MSI (4.38+)
No No No
Yes Yes Yes
UI Mode (Switch Toggle) New New New
New (Large)/Old(Small) New (Large)/Old(Small) (Large) (Large) (Large) New (Large)/Old(Small)
only only only
With
With With Both
With Both App and
Work Mode with Button only with Button only Button Button App
Button
Only Only and
Button
Yes
APP_BASED_CONFERENCING
No No No No Yes (can be turned on/off
DRIVER
with option)
Yes
(can be
Yes
turned
PresentSense No No No No on/off (can be turned on/off
with with app UI setting)
app UI
setting)
# Normal installation
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES
# Disable usage analytics
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES PRODUCT_USAGE_ANALYTICS=NO
Info! If you see api.amplitude.com being rejected by your firewall or proxy, this is the statistics engine of the client attempting to
upload anonymous usage information. It can be disabled individually per client or system-wide with
the PRODUCT_USAGE_ANALYTICS=NO switch. The installed client may need to be deleted from the system(s) before installing the
MSI again. The latest client performs a complete uninstall before re-installing the client - If the original driver was in use by the OS
during the MSI installation, the PC will need to be rebooted to reload the HIVE.
See the following KB articles for information on how to install the MSI file through Windows Command Scripts.
Troubleshooting tips:
If there are any issues, it is possible to create a .txt file including the detailed log of the MSI deployment. To do so browse to the folder
where the ClickShare Desktop App msi file is stored and use command:
msiexec.exe /i ClickShare_Installer.msi /qn ACCEPT_EULA=YES EXTENDED_DESKTOP=YES
CALENDAR_INTEGRATION=NO APP_BASED_CONFERENCING=YES DEFAULT_UI=MINI /L*v .\toto.txt
This will create a log file called "ilog.txt" in the current working directory with the detailed Windows Installer Package logs. See KB 2149 for
details.