0% found this document useful (0 votes)
418 views

Instrument_Operating_Manual_ViscoQC300

Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
418 views

Instrument_Operating_Manual_ViscoQC300

Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 43

Measure

what is measurable
and make measurable
that which is not.
Galileo Galilei (1564-1642)

Instruction Manual and Safety Information

ViscoQC 300

Rotational Viscometer

(Original Instruction)

Software Version: 1.60.xx


Instruction Manual and Safety Information

ViscoQC 300

Rotational Viscometer

(Original Instruction)

Software Version: 1.60.xx


Disclaimer
This document may contain errors and omissions. If you discover any such errors or if you would like to see
more information in this document, please contact us at our address below. Anton Paar assumes no liability
for any errors or omissions in this document.

Changes, copyright, trademarks etc.


This document and its contents may be changed or amended by Anton Paar at any time without prior notice.
All rights reserved (including translation). This document, or any part of it, may not be reproduced, changed,
copied, or distributed by means of electronic systems in any form (print, photocopy, microfilm or any other
process) without prior written permission by Anton Paar GmbH.
Trademarks, registered trademarks, trade names, etc. may be used in this document without being marked
as such. They are the property of their respective owner.

Further information
Published and printed by Anton Paar GmbH, Austria
Copyright © 2021 Anton Paar GmbH, Graz, Austria
Address of the instrument producer: Anton Paar GmbH
Anton-Paar-Str. 20
A-8054 Graz / Austria – Europe
Tel: +43 (0) 316 257-0
Fax: +43 (0) 316 257-257
E-Mail: [email protected]
Web: www.anton-paar.com

Date: July 2021


Document number: C78IB007EN-L
Contents

Contents
1 Safety Instructions................................................................................................................................. 6
1.1 General Safety Instructions............................................................................................................... 6
1.2 Special Safety Instructions................................................................................................................ 7
1.3 Safety Signs on the Instrument......................................................................................................... 7
1.4 Conventions for Safety Messages .................................................................................................... 7
1.5 Remaining Risks ............................................................................................................................... 7
2 ViscoQC 300 - An Overview ................................................................................................................... 8
2.1 Intended Use of the Instrument......................................................................................................... 8
2.2 Functional Components .................................................................................................................... 9
3 Checking the Supplied Parts ............................................................................................................... 10
4 Installing and Switching On the Instrument ....................................................................................... 11
4.1 Installation Requirements ............................................................................................................... 11
4.2 Installation....................................................................................................................................... 11
5 Operating the Instrument ..................................................................................................................... 14
5.1 Log on/off and User Management .................................................................................................. 14
5.2 The Display ..................................................................................................................................... 15
5.3 Spindle, Guard, DIN Adapter .......................................................................................................... 17
6 Adjusting and Calibrating .................................................................................................................... 18
6.1 Calibrating and Adjusting Spindles ................................................................................................. 18
6.2 Temperature Calibration ................................................................................................................. 20
6.3 Calibration and Adjustment Data .................................................................................................... 21
7 Measuring Settings, Methods and Modes .......................................................................................... 21
7.1 Measuring Speeds – Speed List ..................................................................................................... 21
7.2 Measurement Methods ................................................................................................................... 22
7.3 Measurement Modes ...................................................................................................................... 24
7.4 Spindles and Measuring Systems................................................................................................... 25
7.5 Instrument Setup............................................................................................................................. 26
8 Performing Measurement..................................................................................................................... 27
8.1 Preparation and Sample Filling....................................................................................................... 27
8.2 Measurement Procedure ................................................................................................................ 29
8.3 Measured Data ............................................................................................................................... 30
9 Upkeep and Cleaning ........................................................................................................................... 30
9.1 Standard Cleaning .......................................................................................................................... 30
9.2 Wetted Parts ................................................................................................................................... 31
9.3 Software Upkeep ............................................................................................................................ 31
9.4 Adjusting the Head Retention ......................................................................................................... 33
9.5 Storing and Transporting the Instrument ........................................................................................ 33
9.6 Packing the Instrument for Returns ................................................................................................ 33
10 Maintenance and Repair..................................................................................................................... 34
10.1 Maintenance Performed by an Authorized Anton Paar Service Engineer .................................... 34
10.2 Repair Performed by an Authorized Anton Paar Representative ................................................. 34
Appendix A: Technical Data ................................................................................................................... 35
Appendix B: Spindle Overview............................................................................................................... 36
Appendix C: Menu Tree........................................................................................................................... 38
Appendix D: Trouble shooting ............................................................................................................... 41

C78IB007EN-L 5
1 Safety Instructions

1 Safety Instructions
• Read this instruction manual before using result in damage to goods and/or injuries and
ViscoQC 300. loss of life.
• Follow all hints and instructions contained in this • Check ViscoQC 300 for chemical resistance to
instruction manual to ensure the correct use and the samples and cleaning agents.
safe functioning of ViscoQC 300.
Maintenance and service
• The manual is a part of the product. Keep this
manual for the complete working life of the prod- • The results delivered by ViscoQC 300 not only
uct and make sure it is easily accessible to all depend on the correct functioning of the instru-
people involved with the product. If you receive ment, but also on various other factors. We
any additions or revisions to this manual from therefore recommend you have the results
Anton Paar GmbH, these must be treated as checked (e.g. plausibility tested) by skilled per-
part of the manual. sonnel before consequential actions are taken
based on the results.

1.1 General Safety Instructions • Service and repair procedures may only be car-
ried out by authorized personnel or by Anton
Paar GmbH.
Liability
• This instruction manual does not claim to Disposal
address all safety issues associated with the • Concerning the disposal of ViscoQC 300,
use of the instrument and samples. It is your observe the legal requirements in your country.
responsibility to establish health and safety
practices and determine the applicability of reg- Returns
ulatory limitations.
• For repairs send the cleaned ViscoQC 300 to
• Anton Paar GmbH only warrants the proper your Anton Paar representative. Only return the
functioning of ViscoQC 300 if no adjustments instrument together with the filled out RMA
have been made to the mechanics, electronics, (Return Material Authorization) and the form
and firmware. "Safety Declaration for Instrument Repairs".
• Only use ViscoQC 300 for the purpose Please download the Safety Declaration form
described in this instruction manual. Anton Paar from our website www.anton-paar.com.
GmbH is not liable for damages caused by • Do not return instruments which are contami-
incorrect use of ViscoQC 300. nated by radioactive materials, infectious agents
or other harmful substances that cause health
Installation and use hazards.
• ViscoQC 300 is not an explosion-proof instru-
ment and therefore must not be operated in Precautions for highly flammable samples and
areas with risk of explosion. cleaning agents

• The installation procedure should only be car- • Observe and adhere to your national safety reg-
ried out by authorized personnel who are famil- ulations for handling the measured samples
iar with the installation instructions. (e.g. use of safety goggles, gloves, respiratory
protection etc.).
• Do not use any accessories or spare parts other
than those supplied or approved by Anton Paar • Only store the minimum required amount of
GmbH (see section 3). sample, cleaning agents and other inflammable
materials near ViscoQC 300.
• Make sure all operators are trained to use the
instrument safely and correctly before starting • Do not spill sample/cleaning agents or leave
any applicable operations. their containers uncovered. Immediately remove
spilled sample/cleaning agents.
• In case of damage or malfunction, do not con-
tinue operating ViscoQC 300. Do not operate • Make sure that the setup location is sufficiently
the instrument under conditions which could ventilated. The environment of ViscoQC 300

6 C78IB007EN-L
1 Safety Instructions

must be kept free of inflammable gases and


vapors.
CAUTION
• Connect ViscoQC 300 to the mains via a safety
switch located at a safe distance from the instru- Description of risk.
ment. In an emergency, turn off the power using Caution indicates a hazardous situation which, if
this switch instead of the power switch on not avoided, could result in minor or moderate
ViscoQC 300. injury.
• Supply a fire extinguisher. NOTICE
• Ensure the sufficient supervision of Description of risk.
ViscoQC 300 during operation. Notice indicates a situation which, if not avoided,
could result in damage to property.

1.2 Special Safety Instructions


1.5 Remaining Risks
• Do not use ViscoQC 300 to measure fluids of
the IIC group according to EN 60079-14, such Dropping the instrument might cause injuries to your
as e.g. carbon disulfide or acetylene. feet.
• Move the head up an down using the hand Knocking over the ViscoQC 300 might cause dam-
wheel on the head. age to other lab equipment due to the instrument’s
weight. If measuring hazardous samples, take care
• To move or lift ViscoQC, grasp the rod of the not to knock over the sample vessel. The spillage of
stand with one hand and the foot of the stand hazardous samples represents a serious health
with the other hand. Do not take ViscoQC by the risk.
measuring head, nor by the spindle guard.
• Carry ViscoQC 300 in front of you and keep it
close to your body.
CAUTION
• Disconnect spindles or measuring systems by
pulling them sideways. This reduces strain on Risk of injury, health risk
and wear of the internal low-friction bearing. Using chemically or biologically hazardous
chemicals as samples or cleaning liquids is a
health risk. Measuring at high (> 40 °C) or low
1.3 Safety Signs on the Instrument temperatures (< 0 °C) is a health risk.
The above risks could cause serious injuries
No safety sign on ViscoQC 300. unless special precautions are taken.
Consult the material safety data sheets of the
sample substances and cleaning liquids.
1.4 Conventions for Safety Messages Operate the ViscoQC 300 in a fume hood and
make sure to use suitable protective equipment.
The following conventions for safety messages are Wear protective gloves
used in this manual: Wear protective gloves when handling
samples and cleaning liquids.

DANGER Wear safety goggles


Wear safety goggles when handling
Description of risk. samples and cleaning liquids.
Danger indicates a hazardous situation which, if
not avoided, will result in death or serious injury. Use protective clothing
Use protective clothing when handling
samples and cleaning liquids.
WARNING
Description of risk.
Warning indicates a hazardous situation which, if
not avoided, could result in death or serious
injury.

C78IB007EN-L 7
2 ViscoQC 300 - An Overview

2 ViscoQC 300 - An Overview


ViscoQC 300 is a rotational viscometer that deter-
mines the dynamic (apparent) viscosity as multiple
points. The instrument serves for quality control of
liquid samples such as solvents up to semi-solid
substances such as lotions. It returns instant results
on a built-in color screen. Measured data are stored
in the data memory and can be printed or exported
as .csv or .pdf format. LIMS Bridge Software allows
the data transfer for implementation in LIMS.
The Toolmaster™ system automatically recognizes
connected measuring systems (spindles and cylin-
der systems). A Pt100 temperature sensor allows to
monitor the temperature of the measured sample. Fig. 1: Rotational viscometers: ViscoQC 300

A magnetic coupling serves as connection for spin-


dles or measuring systems. This reduces the risk to 2.1 Intended Use of the Instrument
bend or damage parts.
Optional software packages for additional functions: ViscoQC 300 is an instrument for determination of
dynamic viscosity. It can measure a wide range of
• V-Curve: online graph of real time measurement viscous and viscoelastic samples within the speci-
data, programmability of up to 50 steps, mathe- fied measuring range. There are three different
matical models and yield stress determination models available for different viscosity measuring
with vane spindles (see also p. 16) ranges (L – low, R – regular, and H – high). These
• V-Comply: joint with pharma qualification pack- ranges depend on the torque range of the model.
age for perfect traceability and to fulfill regula- See appendix A.
tions of FDA 21 CFR part 11
If ViscoQC 300 has been ordered together with a NOTICE
software package, the instrument comes with a cer- Risk of damage to the instrument
tificate with the unlock code. Activate software pack- • Do not test a sample if you do not know which
ages during initial installation. If upgrading existing cleaning liquid removes this sample. Make
devices, you just get an unlock code. The first 8 sure the wetted parts of ViscoQC 300 are
characters of the code are the serial number of the chemically resistant to any tested sample or
ViscoQC 300. cleaning liquid.
See "Activate Software Packages", p. 40. • Do not test any samples which harden or
solidify during the time they are in contact
with parts of ViscoQC 300.
AP Connect: From software 1.60 on, ViscoQC 300
supports the use of the digital lab execution soft- • Do not test any samples that are specified in
ware AP Connect. For more information, please re- section 1.2.
fer to the AP Connect documentation.

8 C78IB007EN-L
2 ViscoQC 300 - An Overview

2.2 Functional Components 1 4

1 6

9 5
3
10

7
2
3

4
2
444 mm
8
5
7

361 mm
6

1 ViscoQC 300 measuring head


2 Measuring head retention
3 Hand wheel – move the measuring head up or down
4 Rod of stand
5 Foot of stand 281 mm
6 Leveling screws – level the ViscoQC
7 Spindle coupling (magnetic)
8 Touch screen
1 ViscoQC 300 measuring head
Fig. 2: ViscoQC 300 – front view 2 Power switch
3 Power inlet
4 Interface for Pt100 temperature sensor
Turn the hand wheel (3) to move the measuring 5 USB interface (3x) – to connect optional 2D bar code
head up or down. If you are in front of ViscoQC, turn reader, external keyboard, USB printer, or for data
the hand wheel towards you to lower the head; turn export to USB device. Also for firmware update from
the hand wheel away from you to lift the head. storage device.
6 PC interface (for V-Collect Software)
7 CAN interface for optional accessories
8 Mount for spindle guard or measuring cup on the
measuring flange
9 Type plate with serial number
10 Ethernet interface – for connection to a network
printer or LIMS bridge software
Fig. 3: ViscoQC 300 – rear view

C78IB007EN-L 9
3 Checking the Supplied Parts

3 Checking the Supplied Parts


ViscoQC 300 was tested and packed carefully be- TIP: Concentric cylinder systems, the double-gap
fore shipment. However, damage may occur during system and other accessories have to be ordered
transport. separately and are not included in the below table.
Check these parts using the delivery note.
1. Keep the packaging material (box, foam piece,
transport protection) for possible returns and 3. If a part is missing, contact your Anton Paar rep-
further questions from the transport and insur- resentative.
ance company.
4. If a part is damaged, contact the transport com-
2. Check the delivery for completeness by compar- pany and your Anton Paar representative.
ing the supplied parts to those noted in table 1.

Table 1: Supplied Parts

Symbol Pcs. Article Description Mat. No.

1 ViscoQC 300 - L a 105023


or
ViscoQC 300 - R a 105024
or
ViscoQC 300 - H a 105025

(with transport protection for magnetic coupling – see


arrow)

1 Viscometer stand (see above picture) 189184

1 Set L-spindles – supplied with ViscoQC 300 - L: 190845


consisting of 4 spindles L1 to L4

or

Set RH-spindles – supplied with ViscoQC 300 - R / H: 190846


consisting of 6 spindles RH2 to RH7

Order a guard (if required) separately:


Guard L: Mat. No. 191707 / Guard R: Mat. No. 191718

1 Set of torque range stickers L / R / H 189804

Find this set on the front page of this instruction manual.

1 Power supply unit with connection cable to ViscoQC 186547


(comes in a cardboard box – a reminder to remove the
ViscoQC transport protection covers the box)

10 C78IB007EN-L
4 Installing and Switching On the Instrument

Table 1: Supplied Parts

Symbol Pcs. Article Description Mat. No.

1 one of the following power cords


Power cord EUR 52112
Power cord USA 52656
Power cord GBR 61865
Power cord Switzerland 93408
Power cord China 27011
Power cord Brazil 130117
Power cord Thailand 79730
Power cord Australia 173747

1 USB cable 168165

1 Standard Operating Procedure (SOP)

1 Instruction Manual and Safety Information b

a See appendix A for specifications of viscosity and torque measuring range.


b Find this document as well as further documents regarding the ViscoQC on the website of the Anton Paar
GmbH through the link: https://www.anton-paar.com/us-en/services-support/document-finder/. Register, log
in, and go to "Service & Support > Document Finder > Product group: Viscometer > Products: ViscoQC".

4 Installing and Switching On the Instrument


4.1 Installation Requirements To ensure temperature stability and trouble-free
measurement never locate your instrument:
Read the Safety Instructions in section 1. Find all • next to a heating facility
Technical Data and required ambient conditions in
• near an air conditioning, ventilation system or an
appendix A.
open window

NOTICE • in direct sunlight


Risk of damage to the instrument Keep the instrument away from magnetic fields.
The correct line voltage and line frequency must
be available (AC 100 to 240 V, 50/60 Hz). If large
voltage fluctuations are to be expected, we rec-
ommend using a constant voltage source (UPS).
4.2 Installation
4.1.1 Environmental Requirements 1. Carefully unpack ViscoQC 300. Lift it out of the
box by the rod of the stand and place it on the
The setup location and surroundings should meet lab desk.
the requirements of a typical laboratory. 2. Unscrew the transport protection from the mag-
Place the instrument on a stable, flat, leveled lab netic coupling by turning it to the left (Fig. 4).
desk, which is free of vibrations. Keep the transport protection for later use.

C78IB007EN-L 11
4 Installing and Switching On the Instrument

3. If required, place the correct torque range 4.2.2 Level/Zero Adjustment


sticker (L, R, or H) clearly visible on the Vis-
coQC measuring head (e.g. on top or on the 1. Wait that ViscoQC initializes.
side).
2. Level ViscoQC by turning the two leveling
screws on the foot of the stand. An adjusted,
built-in leveling chip serves as reference. Center
the colored dot in the colored ring (see Fig. 5,
steps A to C).
A: RED – Adjust the two leveling screws.
1 B: YELLOW – Wait; the instrument stabilizes.
C: GREEN – ViscoQC is correctly leveled.
Tap <OK> to continue.

1 Transport protection
Fig. 4: Removing the transport protection

4. Connect optional equipment (e.g. printer) to the


corresponding interfaces. See section 2.2.
5. Allow the equipment to reach ambient tempera-
ture before installation. This is very important if
the equipment has been stored or transported at
lower temperatures.

4.2.1 Connecting and Switching on A B C


ViscoQC 300 Fig. 5: Leveling ViscoQC

If you skip the level adjustment, you directly


jump to the main screen. It is not possible to
WARNING measure, you can only open the menu and
quick access functions.
High voltage. Risk of injury or death
• Connect the power supply unit of Zero Adjustment
ViscoQC 300 to the mains via protective For correct function of ViscoQC the instrument de-
earthing only. termines the start position for zero torque without
• Never connect the power supply unit to the load (i.e. spindle or measuring system).
mains via protective separation or protective 1. ViscoQC prompts you to remove the spindle.
insulation. Tap <Next> to continue.
• Make sure that the non-fused earth conductor 2. ViscoQC performs a Zero Adjustment. Do not
of the power cord is connected to earth. touch the instrument. Once the Zero Adjustment
is finished, tap <OK>. ViscoQC displays the
1. Connect the power supply unit of ViscoQC to Autozero Offset.
the mains using the supplied power cord. In case you abort the Zero Adjustment by tap-
2. Connect the power supply unit and the power ping <Abort> and then <Cancel>, you can
inlet of ViscoQC (section 2.2). access main screen and menu, but cannot per-
form measurements.
3. Switch the instrument on using the power switch
on the rear of the measuring head. ViscoQC 3. ViscoQC is now ready for operation. Connect a
boots. spindle or measuring system.

12 C78IB007EN-L
4 Installing and Switching On the Instrument

You can start a Level/Zero Adjustment any time 4.2.3.2 Data transfer via LIMS Bridge software
from the menu. Tap <Menu> and select "Adjust-
ments >Level/Zero Adjustment" LIMS Bridge supports export of data (measurement/
audit trail/adjustment). It allows the import of com-
TIP: Perform these adjustments every time you mand files to select and start a method (incl. sample
moved ViscoQC. Every time ViscoQC boots, the name, batch number, AR number, and Custom field
Level Adjustment screen comes up. (see table 4).
For data transfer via LIMS Bridge use the Ethernet
4.2.3 Mounting Additional Components interface and an Ethernet cable (Mat. No. 18597).

In case you use additional or optional equipment, Plug the Ethernet cable into the Ethernet interface of
connect and/or install it as follows. ViscoQC. Connect the other end of the cable to the
PC. ViscoQC 300 requires the following settings:
4.2.3.1 Pt100 sensor Deactivate Check Data Export (not supported with
ViscoQC). For data export, use data format PDF,
7 CSV, or LIMS. Do not use XLS or TXT format.
2
• If V-Comply software package is NOT activated,
do NOT activate the audit trail settings.
1 • If V-Comply is activated: Use data format PDF.
TIP: Activating PDF reports significantly influences
the GUI performance of ViscoQC 300. It is therefore
8 recommended to use format CSV if possible. For
PDF reports, preferably perform a manual export.
7 1

3 4 5 6 4.2.3.3 Printer
For printout of measurement results, Anton Paar of-
fers the Label Printer USB Dymo® 450 with the fol-
lowing label sizes:
- 28 mm x 89 mm
- 36 mm x 89 mm
First, connect the printer cable to the printer. Then
1 Pt100 sensor plug the printer cable into the USB interface of Vis-
2 Pt100 plug coQC. Connect the printer to the mains. Follow the
3 Pt100 socket safety and operating instructions of the printer’s
4 Recess for Pt100 guide documentation.
5 Pt100 guide
6 Release knob TIP: If "Automatic Printout" is active and Dymo
7 Clip for fixing the Pt100 sensor LabelWriter 450 set as target, ViscoQC automati-
8 Spindle guard (e.g. R) cally prints when a measurement is finished. For
multi-point measurements only recommended for a
Fig. 6: Setting up the Pt100 Sensor
maximum of 5 points.
Plug the optional Pt100 sensor into the connector on
the rear of ViscoQC. Fit the guide on the Pt100 plug 4.2.3.4 V-Collect Software
into the recess of the socket. Immerse the Pt100
sensor in the sample vessel. Fix the Pt100 sensor You can connect ViscoQC to a PC with USB inter-
on the rim of the sample vessel or on the guard with face and export the measurement results directly to
the metal clip. The sensor must not touch the spin- MS Excel via V-Collect Software.
dle. If required, perform a temperature calibration
Plug the supplied USB cable into the PC interface
and set a temperature offset (section 6.2.1).
and to ViscoQC. Install V-Collect Software (macro-
To disconnect the Pt100 cable, press the release based MS Excel Add-in). You need administrator
knob on the plug and pull out the plug. rights on the PC in question.
TIP: Always use the latest version of V-Collect.

C78IB007EN-L 13
5 Operating the Instrument

NOTE: It is not possible to use automatic printout - Microsoft Excel 2010 or newer
via V-Collect for measurements, which use steps
Find instructions how to install and operate V-Col-
(applies to V-Curve software package only).
lect Software in the download package.
Download V-Collect Software here:
www.anton-paar.com/viscoqc-webpack 4.2.3.5 Temperature Device or Bath Thermostat
For accurate temperature control use a Peltier Tem-
perature Device PTD 80 (+15 °C to +80 °C) or
PTD 175 (-45 °C to +175 °C). See appendix B to
learn which measuring system is suitable for
PTD 80, PTD 175 or both.
For basic temperature control of samples in 600 mL
beakers, use a bath thermostat. Recommended:
- Julabo CORIO™ C-BT5 bath thermostat +
Fig. 7: QR code for download of V-Collect package - Stainless bath cover for 600 mL beaker +
- Stand for Bath Thermostat CORIO™ C-BT5
PC Software Requirements:
See the ViscoQC Temperature Devices Instruction
- Windows 7 or newer Manual or the ViscoQC Product Description List.

5 Operating the Instrument


5.1 Log on/off and User Management Log on/off
1. Tap the user indicator (see Fig. 8) on the right
When delivered, the instrument is freely accessible side of the main screen’s header.
without password. Three user accounts are factory
2. Select your "User name", enter your "Pass-
preset. For the "administrator" user, the auto logon
word", and tap <OK>.
function is activated.
To log off, tap on the user indicator. Tap <Log off>
Table 2: Factory default user management
in the logon dialog.
Group - If no user has auto logon rights, the user indi-
User Password User group
icon cator changes its appearance to:
- The instrument finishes the current measure-
Operator operator Operator ment or measurement series, but does not
accept any input until someone logs on.
- If a user has auto logon rights, this user is
Manager manager Manager automatically logged on.

Administra- Administra- User accounts


tor administrator tor 1. Tap <Menu> and select "Setup > User Manage-
ment > User Administration".
Service -- service personnel only -- 2. Tap <More> (+New) to create a new user
account or tap an existing user name to edit this
user account.
TIP: It is recommended to replace the default pass-
3. Specify the following settings:
words when setting the instrument into operation.
- User name, User group, password (optional)
The menu tree (appendix C) shows the different lev-
- Activate/deactivate the user account
els of factory default user group rights. You cannot
- Activate/deactivate the "Auto logon"
edit or delete default user groups.
You need administrator rights to create, edit, or de-
lete user accounts. Maximum: 1000 user accounts

14 C78IB007EN-L
5 Operating the Instrument

TIP: A user with a deactivated account cannot log The progress bar displays the selected measure-
on until the account is activated again. Users with- ment mode. It shows information on the status of a
out administrator rights can only change their own measurement, while a counter on the right is active
password. after starting a test (not in Manual Mode).

Naming and password rules 1 3 4 5 2


User names are not case sensitive. They must be at
least one character long and can contain only char-
acters from the ASCII table (letters, numbers and
most special characters).
If you do not set a password, users can log on by se-
lecting their user name from the user list.
Passwords must consist of at least one character
and contain only characters from the ASCII table
(letters, numbers and most special characters).
Passwords are case sensitive, i.e. "Anton Paar" and
"anton paar" are treated as different entries.
6 7 8 9 10
Custom user groups
1 Header
Tap <Menu> and select "Setup > User Management 2 User indicator
> User Group Administration". 3 Content area
4 Output field
Create new user groups by copying existing ones 5 Quick access area
(based on the default user groups "manager" or "op- 6 Progress bar
erator"). For custom user groups, grant access 7 Buttons area
rights to the instrument’s functions as needed. 8 <Parameter> button: select a parameter (speed or
shear rate) for the set value*
Functions, for which access is customizable, in- 9 Input field for the set value*
clude menu entries, the operating elements on the 10 DEMO button for optional software package V-Curve
main screen, and additional entries, e.g. data export
* available for Manual Mode (MM) only
via LIMS Bridge.
Fig. 8: Main screen – example: ViscoQC 300
You can export a summary of a user group’s rights
as .csv file (table format). The ideal torque range is between 10 - 100 %.

Torque < 10 % Dynamic viscosity and torque


5.2 The Display appear gray
Torque < 0 % " ---" no dynamic visc. shown
Main screen
Torque < -10 % "<<<" shown as torque value
Fig. 8 shows the main screen before measuring.
Torque > 100 % ">>>" shown as torque value
Header, left side: name of the currently active meth-
od and sample name/number.
Header, middle: spindle guard indicator, connected
spindle/measuring system, maximum viscosity that Quick access area
is measurable with this spindle and speed
Header, right side: clock and user name/indicator Button Function
(2) (shows which type of user is logged on)
Opens the message list. A little yellow
The content area shows measuring parameters note shows the number of messages in
and data. It is constantly updated during measure- the list, if any. The button changes its
ment. The data are frozen after measurement until appearance depending on the current
you tap the monitor button. The number and appear- error status:
ance of displayed fields depends on the selected Green OK sign:
method and display layout. Tap on output fields to General instrument status and error
assign them a different quantity. status of measured sample are OK.

C78IB007EN-L 15
5 Operating the Instrument

Button Function Button Function

A yellow warning sign signals a minor Expand or collapse the quick access
problem. If you ignore the warning mes- area. All dialogs that you choose as
sage, measurement is still possible. favorites are stored here. Inside the
Examples for warnings: quick access area:
- ViscoQC is not leveled.
- Browse:
- The wrong guard is connected
- Reorder, rename
(TruGuard™ enabled, NOT mandatory)
or delete items:
- V-Curve demo (30 days) is activated
You cannot rename or delete the default
A red error sign signals a serious prob- functions (the ones explained above).
lem that prevents measurement.
Examples for errors:
Buttons area
- No valid Zero Adjustment.
- The wrong guard is connected • <Menu>: Opens the main menu
(TruGuard™ is mandatory)
• <Measured Data>: Opens the measurement
Unfreezes the screen after a finished data memory (multiple sample view)
measurement.
• <Quick Settings>: Opens the quick settings –
The screen is frozen.
even users without rights to edit method settings
The screen is unfrozen. A continuous
have access to the quick settings
reading of the current measuring values
is shown. • <Method>: Select a method from the methods
list (see section 7.2)
Spindle information
Shows connected spindle/measuring • <Start/Stop>: Start/Stop (or abort) measurement
system type plus details (factors, guard) Tap <Menu> to open the main menu (appendix C).
If the Toolmaster™ (section ) is disabled:
Selection of spindle/measuring system. Menu screen
See section 7.4.
"x" signals that no spindle is connected The functions of the buttons change when you enter
or selected. a sub-menu.

Demo button – activate V-Curve demo 3 1 2


version (30 days).
Demo trail is active and available. If you
deactivate the demo trail before it
expires, you cannot activate it again!
Demo trail expired or deactivated
The Demo button is not visible, if
V-Curve full version has been activated.
Displays information on using favorites:
Tap in the header of a dialog to add
this dialog to the quick access area.
Confirm or change the name. Tap <OK>.
5 4
The info icon is visible only if the quick
access area is expanded. It disappears
1 Header – shows the navigation path
when at least one favorite is in use.
2 (Sub)menu items
3 Current submenu
4 <Back> button – go one menu level up
5 <Home> button – go to main screen
Fig. 9: Menu screen – example: ViscoQC 300 setup

16 C78IB007EN-L
5 Operating the Instrument

Menu navigation
• If you tap an item, you choose it or open a dia-
log. Buttons perform the functions written on
them. Generally, <OK> serves to confirm your
input and saves it. <Cancel> discards any input.
• In lists such as measurement or adjustment
data and method settings, a long press (> 3 s)
on an item frames the item red and displays
additional options for this item (see Fig. 11). To
return to the list without selecting an option, tap Fig. 12: Connecting/removing spindles
anywhere on the dark part of the screen.
• Button <More> also displays additional options. 5.3.2 Connecting and Removing a Spindle
• A capital "A" marks input fields: enter characters Guard or DIN Adapter
via virtual keys or via an optional USB keyboard.
The spindle guard is fixed to the rear of the measur-
ing flange with an encoded screw showing the iden-
tification of the guard (L or R).
If using DIN measuring systems (concentric cylin-
ders CC or double-gap DG) a DIN Adapter is fixed
to the same thread. The fixing screw of a DIN Adapt-
er is marked D.
ViscoQC can automatically detect the type of fixing
screw (section 7.4.1.1).

Fig. 10: List – example: Methods (Method Settings)

Fig. 11: Methods list – example: long press on a method 3


TIP: The <Home> button does not save your set- 1 Removing the fixing screw from the holder
tings! In case you tap <Home> instead of <OK>, 2 Inserting the fixing screw into the holder
ViscoQC discards your input. 3 Mounting a spindle guard / DIN adapter
4 Removing a spindle guard / DIN adapter

5.3 Spindle, Guard, DIN Adapter Fig. 13: Fixing screw for spindle guard / DIN adapter
The fixing screw is positioned in a threaded hole on
the holder of the guard/DIN adapter. The screw can-
5.3.1 Connecting and Removing a Spindle not drop out accidentally due to the hole’s thread. To
remove the fixing screw from the holder you un-
ViscoQC features a magnetic coupling. To connect screw it.
a spindle, take the spindle shaft beneath the cou-
pling and approach the coupling on the measuring Align the holder of the guard or DIN adapter with the
head from below. Rotate the spindle slightly and rear of the measuring flange and fasten the screw
wait until it clicks into place. (right thread). If you loosen the screw, hold the spin-
dle guard/DIN adapter, so that it does not drop.
To remove a spindle, take the spindle shaft beneath
the coupling and incline the spindle sideways. Then TIP: If using a PTD, no DIN adapter is needed. See
pull the spindle downwards. ViscoQC Temperature Devices Instruction Manual.

C78IB007EN-L 17
6 Adjusting and Calibrating

6 Adjusting and Calibrating


Adjusting means changing some hardware or soft- cable. Mount the parts as described in section 5.3
ware factors on the instrument that will have an in- and section 4.2.3.1. Place the sample vessel in the
fluence on future measurement results. Calibrating thermostat bath or temperature device. Wait for
means verifying that the instrument measures ac- temperature equilibrium. The displayed temperature
cording to certain specifications: You perform a must be stable (±0.1 °C) before you start measur-
check measurement with a certified reference mate- ing. Let the spindle rotate at slow speed for better
rial (CRM). temperature distribution.
Apart from Level Adjustment (section 4.2.2) and TIP: If using a standard spindle that requires
Zero Adjustment (section 4.2.2), you can calibrate 500 mL of reference material, wait for at least one
and adjust: hour (from the moment the bath thermostat has
reached the set temperature). Spindle L1 requires
- Spindles (section 6.1)
more than 500 mL filling volume, or place the bea-
- Temperature measurement (section 6.2)
ker in a higher position (e.g. on a lab boy).

6.1 Calibrating and Adjusting Spindles Determining the allowed deviation


The allowed deviation is the total of the accuracy of
TIP: Verify that ViscoQC measures correctly at the ViscoQC model (1 % of full scale range, see
least once a month. table 7) plus the uncertainty of the certified refer-
ence material (see the material’s certificate).
Measure a certified reference material. Determine
how much the measuring result may deviate from Use the ViscoQC Calibration Certificate from the
the reference value. Check the actual deviation. ViscoQC webpack to determine the allowed devia-
tion and the actual deviation. The built-in Spindle
Equipment and Consumables Calibration automatically determines the actual de-
viation (see below).
• Certified reference material. Use only reference
materials which were stored in their closed origi-
Spindle Calibration and Correction
nal containers in cool and dark places. Check
the expiry date. 1. Tap <Menu> and select "Adjustments > Spindle
Calibration".
• For standard spindles:
600 mL lab (low Griffin) beaker 2. ViscoQC prompts you to prepare the measuring
system. Tap <Next>.
• Pt100 temperature sensor, calibrated
(section 6.2.1), plus fixing clip and thermostat 3. Enter the Calibration Settings:
bath (stability ±0.1 °C) or calibrated PTD 80/175
- Speed
• Spindle, guard (if required)/measuring system - Limit (i.e. allowed deviation)
- Target Time (time from reaching the set
Remark: Silicone standards are recommended for
speed to taking the result)
600 ml beaker due to their lower temperature sensi-
- If using PTD 80/175 or when no Pt100 sen-
tivity compared to petroleum based standards.
sor is connected: Temperature(s)
TIP: Due to the small surface of the following spin-
4. Tap <Next>. Enter:
dles they are not recommended for calibration: L4,
RH7. Their small surface does not allow for the re- - Name of the used reference standard oil.
quired accuracy. - Reference temperatures and viscosity values
of the standard oil.
Preparation Find these values on the certificate of the oil. If
the calibration temperature and the reference
Set the thermostat bath or the temperature device to
temperature are the same, one temperature
the desired temperature. Refer to section 4.2.3.5 for
value is sufficient. For calibration with Pt100 or
using a bath thermostat. Fill the certified reference
for a different set temperature (with PTD), Vis-
material into the sample vessel. Immerse the spin-
coQC requires two reference values. It interpo-
dle (if in use: also the spindle guard) in the sample.
lates the reference value for the calibration
Place the Pt100 sensor in the sample vessel if appli-
temperature.

18 C78IB007EN-L
6 Adjusting and Calibrating

5. ViscoQC starts measuring. A red bar and the limit OR the new SCF is out of the specified
relevant parameters show the progress. When range (0.1 to 1.4).
ready, ViscoQC displays a window "Calibration
The calibration results are saved in the Adjust-
finished".
ment Data. The SCF is not stored on the spin-
It shows the following data (some in a table) dle.
before correction and after correction:
• <Reject>: The measured torque is <10 %. You
- Set values do not apply the correction and do not save the
- Reference value at calibration temperature data.
- Measured dyn. viscosity and temperature
- Set limit
- Deviation from measured to reference values 6.1.1 Setting Spindle Correction Factors
- OK or NOK (= not OK) – NOK means that
the deviation was greater than allowed. The Spindle Correction Factor (SCF) serves to ad-
- Spindle Correction Factor SCF just the results you obtain with a certain ViscoQC
setup to a (certified) reference value. This is neces-
TIP: If the viscosity deviation is not OK, check the sary if a calibration yields a deviation that is greater
viscosity values. A high deviation can also indicate than allowed (section 6.1) even if all preconditions
erroneous reference values (due to a typing error). for a good measurement are fulfilled. When per-
Scroll down to see the spindle data and further cali- forming a Spindle Calibration, you can directly cor-
bration settings. rect the SCF if required (see above).

• Before Correction: If you do not apply the The ViscoQC setup includes test speed, test tem-
correction, the displayed viscosity deviation perature, spindle, sample vessel, and (if applicable)
persists and the SCF is not changed. spindle guard.

• After Correction: If you apply the correction, TIP: You can also adjust the SCF if you do not use
ViscoQC corrects the displayed viscosity the spindle guard for a spindle that requires it, or if
deviation. the size of your vessel is other than recommended.

Applying the correction factor will influence future The SCF is stored directly on the Toolmaster™
measuring results with this spindle! chip of the spindle. It is a spindle-specific parame-
ter, not an instrument-specific one. Therefore, you
TIP: To print or export the data, tap <Print> before can edit the SCF only if the Toolmaster™ is enabled
taking any further action. Rejecting, applying or sav- (section 7.4.1.2).
ing the data closes this window.
6. Depending on the results, ViscoQC recom- Determining the SCF
mends an action. It marks the recommended
button with an arrow. NOTICE
• <Apply>: Active only if the measured torque is Risk of erroneous measuring results
valid (10 % to 95 %) AND the deviation is out- Work with great care in order to eliminate dis-
side the limit AND the newly calculated SCF is turbing influences such as change of tempera-
between 0.1 and 1.4. ture, big air bubbles (especially with disc
If you apply the correction, you correct the vis- spindles), different immersion depth of the spin-
cosity deviation and store the new SCF on the dle, and different position of the sample vessel
Toolmaster™ chip of the spindle. The calibration (centricity). Depending on the setup, the effect of
and the fact that you applied it are saved: see these influencers may even exceed the effect of
Adjustment Data. the SCF!

TIP: Only users with administrator rights are al- 1. In order to determine the SCF, measure a certi-
lowed to apply a calibration correction. Depending fied reference material with the desired setup.
on your user level, ViscoQC asks for an administra- Proceed according to the instructions for cali-
tor password. brating (section 6.1).
• <Save only History>: The measured torque is 2. Note down the measured viscosity.
valid (10 % to 95 %) AND one of the two follow-
ing criteria applies. Either the deviation is within

C78IB007EN-L 19
6 Adjusting and Calibrating

3. Calculate the new SCF: 3. Place the reference sensor and the Pt100 sen-
sor side by side in the sample vessel. The sen-
R sor tips should be on the same level.
SCF 1 = SCF 0  -------
M 4. Wait for temperature equilibrium (approx.
10 minutes). The values should be stable.
SCF 1 ... new spindle correction factor 5. Tap <Menu> and select "Adjustments > Tem-
SCF 0 ... old SCF (= current SCF) perature Calibration".
R ... reference viscosity
M ... measured viscosity 6. ViscoQC prompts you to prepare the tempera-
ture sensor and the MKT. Tap <Next>.
4. Enter the new SCF in the ViscoQC and repeat
the measurement. The measuring results 7. When the MKT is connected, enter:
should now match the reference data.
- Maximum (allowed) deviation
Default SCF settings: SCF = 1.000 - Equilibration Time
- Pt100 serial number
Setting a spindle correction factor (SCF)
8. Tap <Next>. ViscoQC starts measuring. A red
1. Tap <Menu> and select "Adjustments > Edit bar and relevant parameters show the progress.
Spindle Correction". When ready, ViscoQC displays a window
"Calibration finished".
2. ViscoQC shows the old (currently valid) SCF
and further spindle information. Enter your input: It shows the following data (some in a table)
via virtual or USB keyboard. before correction and after correction:
3. Tap <OK> (2x) to save the SCF. ViscoQC - Set values
prompts you to wait and displays a message - Reference temperature of the MKT
when the data have been saved. - Measured temperature of Pt100
- Deviation from measured to reference values
- OK or NOK (= not OK) – NOK means that
6.2 Temperature Calibration the deviation was greater than allowed.
- Pt100 Temperature Offset
TIP: With optional Pt100 sensor or a PTD only. For Scroll down to see the Pt100 data and further cali-
PTD, refer to the respective instruction manual. bration settings.
The Pt100 sensor comes ready for use (specifica- • Before Correction: If you do not apply the
tions table 9). If required, calibrate the sensor. correction, the displayed temperature deviation
persists and the offset is not changed.
Required equipment
• After Correction: If you apply the correction,
• Reference thermometer and sensor of better ViscoQC corrects the displayed temperature
accuracy than the optional Pt100 sensor (see deviation.
table 9, p. 35), e.g. Anton Paar MKT 10. For
temperature calibration with the instrument soft- Applying the correction will influence future measur-
ware, an MKT 10 or 50 is mandatory. ing results of the Pt100!

• Ethernet crossover connection cable for MKT TIP: To print or export the data, tap <Print> before
taking any further action. Rejecting, applying or sav-
• Water or sample substance, provided the latter ing the data closes this window.
is not highly viscous.
9. Depending on the results, ViscoQC recom-
Temperature Calibration and Correction mends an action. It marks the recommended
button with an arrow.
1. Fill a vessel with the above medium and let it
reach a stable temperature. Ideally, calibrate the • <Apply>: Active only if the temperature is out-
Pt100 sensor at or close to the usual measuring side the allowed deviation AND if the new offset
temperature. is within the allowed offset range (±5.0 °C).

2. Connect the MKT to ViscoQC via an Ethernet If you apply the correction, you correct the tem-
crossover cable. Set the MKT’s IP address to perature deviation and store the new offset. The
10.0.0.2 and "N:" to 50 in the Temperature Sta- calibration and the fact that you applied it are
tistics Display. saved: see Adjustment Data.

20 C78IB007EN-L
7 Measuring Settings, Methods and Modes

TIP: Only users with administrator rights are al- 2. ViscoQC shows the current offset and an input
lowed to apply a new offset. Depending on your user field for the serial number of Pt100. Enter your
level, ViscoQC asks for an administrator password. input: via virtual or USB keyboard.
• <Save only History>: The temperature is within 3. Tap <OK> (2x) to save the offset.
the allowed deviation OR the new offset is out of
the allowed offset range (±5.0 °C). The calibra-
tion results are saved in the Adjustment Data.
6.3 Calibration and Adjustment Data
• <Reject>: You do not apply the offset and do not
save the calibration data. View calibration and adjustment data in the data
memory. Select "Menu > Data Memory > Adjust-
6.2.1 Setting a Temperature Offset Manually ment Data". Select the current adjustment report or
the adjustment history (Adjustment Data), which
Default offset value: 0 °C. Allowed offset range: traces all calibrations and adjustments (including
TruSine™ bearing checks) performed on this instru-
±5.0 °C (±5.0 K) in steps of 1/10 °C (1/10 K) / ment. Spindle correction factors are not listed, be-
±9.0 °F in steps of 1/10 °F cause they are stored on the Toolmaster™ chip of
1. Tap <Menu> and select "Adjustments > Edit the spindle. You can print, export or delete adjust-
Temperature Offset". ment data.

7 Measuring Settings, Methods and Modes


7.1 Measuring Speeds – Speed List mation, you can also measure with a model
other than the displayed one(s).
ViscoQC 300 covers a speed range from 0.01 rpm 200 rpm is not specified in any standard for rota-
to 250 rpm. It comes with 19 preset measuring tional viscometers. It is a custom speed "C". By
speeds. You can select them from the Speed List. tapping on the list headers, you can sort the list
The list ranges from minimum to maximum preset either by speeds (increasing/decreasing) or by
speed. If not using the Speed List, measuring "Info". In the method setting, you can add cus-
speeds are freely selectable within the speed range tom speeds to the list (button <More>). Users
(see table 8). without rights to edit method settings can select
custom speeds in Manual Mode on the main
Table 3: Speed List Example screen.
(ViscoQC 300 - L, spindle L2)
• Max. Viscosity: Maximum viscosity that is mea-
Speed Info Max. Viscosity surable with this speed and the connected spin-
dle.
0.3 rpm L 100 Pa·s

0.5 rpm R/H 60.0 Pa·s 7.1.1 TruMode™ (Automatic Speed Search)
: : : TIP: Option Heli-Plus only: when the Helix Mode is
enabled, the TruMode™ is not available.
100 rpm R/H 0.30 Pa·s
The option TruMode™ adjusts the speed so that
200 rpm C 0.15 Pa·s ViscoQC reaches a torque within a preset range.
Default torque range:
• The Speed List is available on the main screen
for methods using the Manual Mode (MM) or in - Upper limit (Auto torque Max.) = 90 %
the method settings. - Lower limit (Auto torque Min.) = 20 %
• To select a speed, tap it. Speed range: 1 rpm to 250 rpm
• Speed: Measuring speed You can adapt the torque limits to your application.
ViscoQC always tries to get as close as possible to
• Info: Shows the ViscoQC model(s) for which
the upper limit.
this speed is standardized. This is only for infor-

C78IB007EN-L 21
7 Measuring Settings, Methods and Modes

TruMode™ is available for measurement modes can access the method settings.
"Manual Mode (MM)" and "Stop at Time (@t)".
ViscoQC 300 base model comes with seven default
If using TruMode™, ViscoQC searches for the right methods: there is one preset method for each mea-
speed until it has reached the desired torque and surement mode (see section 7.3). Default methods
the values have been stable for at least 10 s. are named after their modes. Their names start with
the letters "AP" (Anton Paar). You cannot edit de-
Note: Once the desired torque and stability have
fault methods. To customize a method, copy the de-
been reached with a certain speed, ViscoQC uses
fault method, which best fits your requirements.
this measuring speed for the entire test duration. If
the torque changes later during the test due to e.g. 1. Tap <Menu> and select "Method Settings".
shear thinning/thickening or temperature influences,
2. <More> allows you to create or delete methods,
the measuring speed is not adjusted.
and to set their visibility. Users cannot select
If the required torque cannot be reached or the invisible methods for measuring.
torque range is exceeded, ViscoQC displays an er-
3. Long press on a method in order to copy it.
ror and a message in the message list recommend-
ing the use of a bigger or smaller spindle. The 4. Tap a (copied) method in order to edit it.
message also tells if the viscosity range of the sam-
5. By tapping on the list headers, you can sort the
ple does not fit into the current setup, current spin-
methods either by name, mode or visibility.
dle, or the torque range of the ViscoQC model.
If you create or edit a method, define the following
settings. Each method has mode-specific and gen-
7.2 Measurement Methods eral settings. See table 4. Maximum: 50 methods.

TIP: By default, only users with administrator rights

Table 4: Method settings depending on the selected measurement mode

Stop @
Manual Mode Speed Scan Stop @ Temp. Stop @ Time Stop @
Viscosity
(MM) (SpS) (@T) (@t) Torque (@M)
(@V)
Method Name (enter a method name)
Use Steps (only available if software package V-Curve has been activated)
Measurement Mode (select mode, according to table header)
Specific Method Settings
- Speed List - Set value - Set value - Set value - Set value - Set value
Items parameter parameter parameter parameter parameter
- Auto Torque - Start Set - Set Value - Set Value - Set Value - Set Value
Max. Value - Averaging - Averaging - Averaging - Averaging
- Auto Torque - Stop Set Time Time Time Time
Min. Value
- Target Pt100 - Target Time - Target - Target Dyn.
- Averaging - Number of
Temperature Torque Viscosity
Time Points
- Distribution
type
- Preshear
Time
- Averaging
Time
- Target Time
- Multipoint - Multipoint Data Collection (enable/disable)
- Step Width - Step Width hh:mm:ss (if enabled, set interval for recording points)
(see more info
TIP: If you perform a multipoint test and software package V-Curve
on the right)
is activated, you can evaluate test data using mathematical models.
>> continues on next page

22 C78IB007EN-L
7 Measuring Settings, Methods and Modes

Table 4: Method settings depending on the selected measurement mode

Stop @
Manual Mode Speed Scan Stop @ Temp. Stop @ Time Stop @
Viscosity
(MM) (SpS) (@T) (@t) Torque (@M)
(@V)
General Method Settings
- Display Layout (select: 4 / 5 / 6 Widgets | V-Curvea: 1 Graph + 5 or 6 Widgets)
- Only with option Heli-Plus (motorized stand adapter):
Use Helix Mode (enable/disable)
- Immersion Depth for spindles (V71, V72, V73, GT6): Full (default) / Half
- Restrict use of spindles (enable/disable)
- Restrict to Unique Spindle Identifier (enable/disable)
- Allowed Spindles (if enabled, select from spindle list)
- Use Limits (enable/disable)
- Limits (if enabled, set limits => quantities and values)
- Use operator instructions (enable/disable)
- Operator instruction text (if enabled, enter max. 100 characters)
- Use Brabender Units (enable/disable – torque units)
- Use Density input (enable/disable):
- Density (if enabled, default value 1.000 g/cm³,
range: 0.0000 g/cm³ to 9.9999 g/cm³)

Mathematical Mathematical Mathematical


model model model
(V-Curvea) (V-Curvea) (V-Curvea)
- Beep when finished (enable/disable – if enabled, ViscoQC beeps when the measurement is ready)
- Use Cleaning Instructions (enable/disable – if enabled, instructions are displayed at the end of mea-
surement)
- Cleaning Instruction (if enabled, enter cleaning instructions for the operator, max. 100 characters)
Quick Settings
Access to quick settings depends on the settings in the User Group Administration (section 5.1). It is
possible to access the quick settings without full access rights to method settings.

- Sample Name is mandatory (enable/disable)


- Show Set Value (enable/disable)
- Set Value is mandatory (enable/disable)
- Density Input (enable/disable)
- Density Input is mandatory (enable/disable)
- Show Immersion Depth for Spindles (V71, V72, V73, GT6) (enable/disable)
- Immersion Depth is mandatory (enable/disable)
- Show Batch Number (enable/disable)
- Batch Number is Mandatory (enable/disable)
- Show AR Number (enable/disable)
- AR Number is Mandatory (enable/disable)
- Show Custom (enable/disable)
- Custom Name (enter a name for a custom field, Quick Settings show this name)
- Custom is Mandatory (enable/disable)
a V-Curve: Choice of mathematical model only available if software package V-Curve has been activated

C78IB007EN-L 23
7 Measuring Settings, Methods and Modes

7.3 Measurement Modes speed.


TIP: The target time shall be long enough for stable
ViscoQC 300 base model provides seven measure- reading. A minimum of 5 full revolutions is recom-
ment modes: mended. Rule of thumb:
for > 5 rpm at least 20 s, for < 5 rpm at least 60 s
• Manual Mode (MM)
• Speed Scan (SpS) Stop at Time (@t)
• Stop at Time (@t) Preset a speed or shear rate value. Enter a target
time (duration).
• Stop at Torque (@M) – "M" = Latin "momentum"
Start the test with <Start>. When the instrument has
• Stop at Temperature (@T) – with Pt100 sensor
reached the set value, it starts taking the time. The
only
test stops when the target time has passed.
• Temperature Scan (TS) – see TIP
TIP: The target time shall be long enough for stable
• Stop at Viscosity (@V) reading. A minimum of 5 full revolutions is recom-
mended. Rule of thumb:
TIP: Mode "Temperature Scan" is usable with
for > 5 rpm at least 20 s, for < 5 rpm at least 60 s
PTD 80/175 only. Refer to the ViscoQC Tempera-
ture Devices Instruction Manual.
Stop at Torque (@M)
Manual Mode (MM) Preset a speed or shear rate value. Enter a target
torque.
Start measurement manually with <Start>. Preset a
speed or shear rate value. ViscoQC measures at Start the test with <Start>. ViscoQC starts measur-
the set value until you tap <Stop>. There are no fur- ing. Within the first 5 seconds of the runtime, Visco-
ther mode parameters. QC does not react if the target torque is exceeded.
This eliminates false results due to transient ef-
TIP: You can change the set value while the mea-
fects.The test stops when the target torque is
surement is running: Change the set value directly
reached. The only other way to end the test is to
from the main screen(<Parameter> button, Fig. 8).
abort it by tapping <Stop>.
Speed Scan (SpS) "Stop at Torque" serves to check hardening or solid-
ification processes. You expect that the sample’s
This mode is suitable for analyzing a sample's flow
viscosity will increase. It is relevant to know how
behavior (Newtonian / shear thinning / shear thick-
long it takes until a certain torque is reached.
ening). With the optional V-Curve software pack-
age, the data can be further analyzed using e.g.
Stop at Temperature (@T)
mathematical regression models. Select speed or
shear rate as set value. Enter a start value, a stop TIP: With optional Pt100 sensor only.
value, and the number of measurement points. Se-
Preset a speed or shear rate value. Enter a target
lect linear or logarithmic distribution of points.
temperature.
TIP: For a wide speed range, logarithmic distribu-
Start the test with <Start>. When the instrument has
tion may give better results. (Linear distribution
reached the set value, it starts taking the time. The
gives several points at low speed where usually no
test stops when the target temperature is reached.
significant changes happen to the sample. Then in
The only other way to end the test is to abort it by
the high speed range, you do not get as many points
tapping <Stop>. The instrument shows the runtime
as would be of interest).
(duration) of the test.
Optionally, you can set a preshear time. Enter a tar-
"Stop at Temperature" serves to observe the influ-
get time to define the test duration for each point.
ence of temperature on a substance’s viscosity. You
Start the test with <Start>. ViscoQC starts turning require an optional Pt100 sensor.
and sets the start speed. If selected, it preshears the
sample. Otherwise, ViscoQC starts taking the time Stop at Viscosity (@V)
as soon as it has reached the start speed. When the
Preset a speed or shear rate value. Enter a target
target time has passed, ViscoQC sets the next
dynamic viscosity.
speed and records the next point. The test stops
when measurement has been completed at the stop Start the test with <Start>. ViscoQC starts measur-

24 C78IB007EN-L
7 Measuring Settings, Methods and Modes

ing. Within the first 5 seconds of the runtime, Visco- 7.4.1 Spindle System Settings
QC does not react if the target viscosity is
exceeded. This eliminates false results due to tran- TIP: By default, only users with administrator rights
sient effects.The test stops when the target viscosity can access the spindle system settings.
has been reached. The only other way to end the
test is to abort it by tapping <Stop>. The instrument Spindle system settings contain all settings relevant
shows the runtime (duration) of the test. for tracing spindles and measuring systems.

"Stop at Viscosity" serves to observe the sample’s Select "Menu > Setup > Spindle Management >
flow behavior. You expect that the sample’s viscos- Spindle System Settings". Tap check boxes to en-
ity will change. It is relevant to know how long it able/disable them.
takes until a certain viscosity is reached.

7.4 Spindles and Measuring Systems 7.4.1.1 TruGuard™ (Guard detection)


TruGuard™ is relevant for spindles and DIN/SSA/
Spindle List UL/ASTM systems. See section 5.3.2 and
appendix B.
TIP: The Spindle List is available only if the Tool-
master™ (section 7.4.1.2) is disabled. • Default: TruGuard™ is enabled (green check).
ViscoQC detects whether a guard/DIN adapter
How to select a spindle:
is mounted and also the type of guard. If no or
- Tap the spindle icon in the quick access area the wrong item is connected, you get a warning.
(p. 15). The spindle information is displayed. You can ignore the warning and perform mea-
Tap <Spindle>. surements. The message list shows a warning
sign for the guard.
The list contains all spindles and measuring sys-
tems, which you can use with ViscoQC. (Find an • If you disable TruGuard™ (check box empty),
overview in appendix B). the instrument no longer monitors if and which
guard/DIN adapter is connected.
The spindle information shows the selected spindle,
it’s factors and which type of guard is required. • If you set TruGuard™ as mandatory (green
check), you cannot start measuring if a wrong or
TIP: All spindles are available independent of the
no guard is connected (for spindles with recom-
ViscoQC torque range (e.g. RH-spindles can also
mended guard). The message shows an error
be used with ViscoQC 300 - L). In addition to all pre-
for the guard.
defined spindles/measuring systems you can select
custom spindles (section 7.5.3).
7.4.1.2 Toolmaster™
• Guard type required: Shows which spindle
guard is recommended. If no guard is specified, All ViscoQC spindles and measuring systems have
the spindle does not require one. (See also a chip inside their magnetic coupling. This chip car-
p. 25). ries the following information:
The spindle guard is a metal frame. It influences - Spindle/system identification (name + UID)
the flow conditions in the sample substance. - Spindle/system factors – if editing the SCF
The guard is a common item with rotational vis- (section 6.1.1), it is stored on this chip
cometers of similar type as ViscoQC. For low-
When a spindle/measuring system is connected,
viscosity samples the guard’s influence needs to
the Toolmaster™ board in the upper part of the
be considered. Otherwise measuring results are
magnetic coupling reads the data and ViscoQC
not comparable to results measured with a simi-
uses them for measurement.
lar viscometer, spindle, and guard. Conse-
quently, certain ViscoQC spindles and torque • Toolmaster™ enabled (default): You do not
ranges require a spindle guard: need to select a spindle or measuring system.
- ViscoQC - L, spindles L1, L2: Guard L • Toolmaster™ disabled: You have to select spin-
- ViscoQC - R, spindles RH1, RH2: Guard R dles/measuring systems manually from the
The selected spindle is used in all methods. Spindlelist (section 7.4). There is no communi-
cation between ViscoQC and spindle. It is not
possible to edit the spindle correction factor
(section 6.1.1). Unique identifier is not available.

C78IB007EN-L 25
7 Measuring Settings, Methods and Modes

7.5 Instrument Setup -


-
connecting a spindle guard or DIN adapter
connecting a Pt100 sensor
Setup contains all instrument settings, which are • Date and Time – set date and time
valid across all methods. The format depends on the regional settings.

7.5.1 Set Units • Regional Settings


Select your language, a data format (decimal
ViscoQC allows to customize the displayed units for separator, date/time format) and the preferred
physical quantities. keyboard layout.
1. Tap <Menu> and select "Setup > Set Units".
• Time Server Settings
Table 5: Available Quantities and Units
Using a time server allows you to connect your
instrument to a server providing the current time
Quantity Units (bold print = default unit)
of your country. Set the time zone:
Temperature – °C (degree Celsius) a. Connect the instrument to your local network
– °F (degree Fahrenheit) via Ethernet interface.
– K (Kelvin) b. Activate the check box "Use Time Server".
c. Enter the addresses of the time servers that
Dynamic – mPa·s (milliPascal-second) shall be used for the synchronization. Sepa-
viscosity – Pa·s (Pascal-second) rate the addresses by a semicolon. Servers
– cP (centiPoise) of ntp.org are used per default.
– P (Poise) d. Select your time zone from the list.
Kinematic – mm²/s e. Tap <OK>. The instrument reboots.
viscosity (squaremillimeter per second) • Printer Management
– cSt (centiStokes)
– St (Stokes) Select an option for printout. Add or delete
options. Default options:
Torque – µNm (microNewton-meter)
- PDF Export – transfer to USB storage
– mNm (milliNewton-meter)
device, PC, or LAN
– % (percent of full scale range)
- Dymo LabelWriter 450 – see section 4.2.3.3
– dyn.cm (dyne-centimeter)
- V-Collect software – see section 4.2.3.4
Shear Stress – N/m² You can define an option as default printer.
(Newton per squaremeter) Depending on the printer type, set details (e.g.
– dyn/cm² paper format, color print, IP address).
(dyne per squarecentimeter)
– Pa (Pascal) • Network
Connecting the instrument to your local network,
2. Tap on a quantity. enables you to use a network printer for print-
outs and to retrieve the instrument‘s system
3. Select the desired unit. information from any PC on the network.
4. Tap <OK> to save the selected units. TIP: Here you also find the unique MAC address of
the instrument.
7.5.2 Control Panel a. Connect the instrument over its Ethernet
interface to your local network.
In the Control panel define how the instrument com- b. If your network server provides DHCP func-
municates with the user. Refer to the menu tree for tionality, activate "Obtain an IP address auto-
default access rights of user groups. matically (DHCP)" and tap <OK>.
Tap <Menu> and select "Setup > Control Panel": c. If your network server does not provide
DHCP functionality, enter the correct settings
• Sound – enable/disable sound manually: IP address, subnet mask, default
If enabled, ViscoQC beeps when: gateway, addresses for the primary and sec-
- a measurement is finished ondary DNS server. Then tap <OK>.
- connecting a spindle

26 C78IB007EN-L
8 Performing Measurement

• Instrument Name and Location without Toolmaster™, data for the custom spindle
can be stored in the instrument.
If you have more than one Anton Paar instru-
ment, and want to differentiate between them in
Manually setting a custom spindle
printouts, data exports or within your local net-
work (LIMS), you can define instrument names 1. Tap <Menu> and select "Setup > Spindle Man-
and locations. agement > Custom Spindles". Set the spindle
factors SMC (Spindle Multiplier Constant), and
• FTP Settings SRC (Shear Rate Constant). If the shear rate is
If data transfer to and from USB storage devices not defined for this spindle, SRC remains unde-
is not possible, you can alternatively export data fined. DIN/SSA/UL/ASTM systems with defined
to an FTP server. Create, edit and delete an geometry have shear rate constants.
FTP server connection: For vane spindles (for paste- or gel-like sub-
stances), enter a YMC (Yield Multiplier Con-
If necessary, contact your local IT administrator
stant).
for information on FTP server path (IP address),
user name and password. 2. Tap a factor. Enter your input: Menu navigation,
a. Connect the instrument over its Ethernet p. 17.
interface to your local network. 3. Tap <OK> to save your input.
b. Tap <More> and <+ New> to specify the fol-
lowing settings: Default settings:
- Name of the connection: choose freely - Spindle Multiplier Constant SMC = 1.000
- FTP server path: IP address - Shear Rate Constant SRC = ---
- Username: user name used in the FTP client - Yield Multiplier Constant YMC = ---
- Password: password used in the FTP client
The factors of a custom spindle without Toolmas-
TIP: User name and password are case sensitive. ter™ are stored inside ViscoQC. You can change
The name specified for the connection is now them if required. It is not possible to edit the SCF of
listed as an optional storage location. a spindle without Toolmaster™.
TIP: If working with two Toolmaster™ custom spin-
7.5.3 Custom Spindles dles, ViscoQC identifies each spindle by its name
plus the unique identifier (UID) of the Toolmaster™
TIP: By default, only users with administrator rights chip. The spindle name shows in the header on the
can access the custom spindles. main screen together with the maximum measur-
able viscosity. The UID appears in the spindle infor-
Custom spindles equipped with Toolmaster™ are mation (section 5.2). If not connected, you can
automatically recognized by the instrument. All spin- identify a custom spindle by an engraved number
dle factors are stored on the chip. It is possible to below the magnetic coupling.
edit the SCF (section 6.1.1). If a custom spindle is

8 Performing Measurement
8.1 Preparation and Sample Filling
If available, prepare your sample according to a suit-
able standard test method, guide or practice.
The equipment employed for measurement must be
clean and free of residues.

C78IB007EN-L 27
8 Performing Measurement

4. If applicable, place the Pt100 sensor in the sam-


WARNING ple vessel (section 4.2.3).
Risk of injury, health risk 5. Adjust the height of the measuring head:
• Using chemically or biologically hazardous immerse the spindle until the sample level
chemicals as samples or cleaning liquids is a reaches the mark (small recess) on the spindle
health risk. shaft. Adjust the position of the sample vessel:
the spindle must be centered.
• Measuring hot (> 40 °C/104 °F) or very cold
(< 0 °C/32 °F) substances is a health risk. TIP: The beaker can be positioned exactly centrally
to the spindle by using the flexible cup holder.
The above risks could cause serious injuries
unless special precautions are taken. Remark: Vane spindles V71 to V73 and GT6 have
Consult the material safety data sheets of the two immersion marks (full and half). Per default, the
sample substances and cleaning liquids immersion depth is set to full and this SMC is used
Operate the ViscoQC in a fume hood and make for calculation of viscosity. If only low sample vol-
sure to use suitable protective equipment. ume is available and half immersion is needed, set
Adhere to the instructions in section 1. the correct immersion depth in the method settings
(see table 4). The recommended speed range for
NOTICE vane spindles is up to 10 rpm. Above 10 rpm turbu-
Risk of damage to instrument parts lences (Eddy currents) might cause higher viscosity
readings.
• Make sure that all wetted parts are resistant
to the sample substance and cleaning liquids 3
(section 9.5).
2
• Make sure that sample temperature is
between -60 °C and +100 °C (-76 °F to +212
°F).
• Make sure that the sample will not solidify or
harden inside the sample vessel. Otherwise 1
you may have to dispose of the spindle/mea-
suring system and/or spindle guard.

8.1.1 Measuring with Spindles


1 Spindle
1. Use a sample vessel of at least 500 mL filling
2 Immersion mark
volume (e.g. typical 600 mL lab beaker with 3 Pt100 sensor
approx. 83 mm inner diameter). Fill the sample
into the test vessel. Fig. 14: Positioning a spindle in the sample vessel

A sufficient sample filling height is important,


because the tip of the spindle should be at least 8.1.2 Measuring with Systems with Cup
10 mm above the vessel’s bottom and the spin-
dle should be immersed as far as the mark on If using a temperature device (PTD), refer to the Vis-
its shaft. See Fig. 14. coQC Temperature Devices Instruction Manual.

2. Slowly dip the spindle into the sample vessel.


Incline disc spindles so that you do not trap air
NOTICE
Risk of erroneous measuring results
bubbles on the bottom side of the spindle.
If using a spindle guard, immerse that first (then If you calibrate a DIN/SSA/UL/ASTM system, the
the spindle). calibration includes all following parts: spindle
(bob), cup, hook, coupling and the DIN Adapter.
3. Put the sample vessel beneath the measuring When exchanging any of these parts (disposable
head. Move the ViscoQC measuring head parts: for each batch) or the Peltier temperature
slowly downwards until it nearly touches the device (if applicable), perform a new calibration
spindle. Pull the spindle upwards and fix it on to verify the measured values!
the measuring head. If applicable, mount the
guard on the measuring flange (section 5.3).

28 C78IB007EN-L
8 Performing Measurement

1. For DIN/SSA/UL measuring systems, mount the ing". The counter starts at once (not in Manual
DIN Adapter on the measuring head Mode), but the runtime is not yet counting. Viscosity
(section 5.3.2). and torque values are gray until the measured
torque is at least 10 % of the full scale range, then
2. Fill the sample into the provided cup up to the
they turn black.
mark or use the recommended sample filling
volume (see table 12). Proceed slowly to avoid TIP: In order to get reliable measuring values, the
air bubbles. spindle should have completed at least five revolu-
tions before a value is accepted. In case you do not
3. Dip the selected measuring bob into the sample.
manually stop the test, your settings should agree
4. Insert the cup into the DIN adapter from below with this rule (especially if the measuring speed is
until it clicks. The upper rim of the cup is now low).
level with the rim of the DIN adapter.
Recommendation: > 5 rpm: 20 s / < 5 rpm: 60 s
5. Rotate the cup until the notch on its rim clicks
If no Pt100 sensor is connected, the temperature
into place (see arrow).
reading is " --- ".
6. Pull the measuring bob upwards and fix it on the
measuring head (section 5.3). Place the
optional cover on the cup (if applicable).

5 1

4 3 6 Fig. 16: Measuring – example Manual Mode


4
After preparation and optional preshearing: The
progress bar is red and in motion. It says "Measur-
ing". The runtime starts counting.

1 DIN adapter
2 Cup
3 Notch on cup rim
4 Cup positioning screw of DIN adapter
5 Bore for optional Pt100 sensor
6 Pt100 sensor (optional)
Fig. 15: Mounting a DIN measuring system

8.2 Measurement Procedure Fig. 17: Measurement finished – example Manual Mode
When the measurement is ready, the progress bar
Set the measuring parameters (section 7). Tap turns green and says "Finished". If an error or warn-
<Start> to start measuring. The display depends on ing occurs, the progress bar is also red. The counter
the selected method. shows the duration of the total test procedure. The
runtime shows the duration of the actual measure-
When you start measuring, ViscoQC starts the mo- ment. All measured values are frozen on the screen.
tor. Until it reaches the set value (for TruMode™,
this is the speed that gives the target torque) the To unfreeze the screen tap .
progress bar is red and in motion and says "Prepar- If you stop a measurement before ViscoQC has fin-

C78IB007EN-L 29
9 Upkeep and Cleaning

ished "Preparing" or before it has reached a target Data> on the main screen or select "Menu > Data
value, the progress bar is red and reads “Finished”. Memory > Measured Data".
Data are neither exported to V-Collect Software nor
The multiple sample view shows a list of all mea-
sent to the USB printer. Target values depend on
surements. In the first column of the multiple sample
the set measurement mode.
view, you find an icon for each measured sample.
When you have finished, remove all parts: The icon indicates the status of the sample:

WARNING Sample successfully measured


Risk of injury, health risk
Warning: e.g. spindle guard required
If you measured at very high or low tempera- but not used
tures, wait until the sample reaches a tempera-
ture between 15 °C and 40 °C before you handle No result due to a malfunction: e.g.
the hot or cold parts or make sure to use suitable TruMode™ cannot reach target torque
protective equipment.
Adhere to the instructions in section 1. Measurement aborted

1. Unscrew the spindle guard (if used) and discon- Tap a measurement to view details.
nect the spindle. For DIN/SSA/UL systems, first TIP: For multipoint tests, ViscoQC displays a maxi-
disconnect the measuring bob, then turn the cup mum of 11 points. A line informs on the total number
to unlock it from the DIN adapter and pull the of points. To view all points, print/export the data.
cup downwards.
You can select, print/export or delete (by default
2. Put the sample vessel aside and lift the parts out only with administrator/manager rights) data. In the
of the sample substance for cleaning. multiple sample view, tap <More> or perform a long
TIP: Do not let the sample dry on the wetted parts. press on a measurement to access these options.
Clean all wetted parts immediately. NOTE: If automatic printout via V-Collect software
is active, access to data memory on the touch
screen is not possible during measurement.
8.3 Measured Data
To view measured data, tap the button <Measured

9 Upkeep and Cleaning


• Calibrate the ViscoQC regularly. Refer to be chemically resistant to the cleaning liquid(s). Re-
section 6.1. fer to section 9.2 for an overview of concerned parts
and materials. A suitable cleaning liquid must com-
• Clean the measuring system and instrument
pletely dissolve and remove the sample. The chem-
after each measurement.
ical quality must be high enough so that the cleaning
liquid does not leave any residues (e.g. particles).
WARNING It has to be a good solvent for all sample compo-
Risk of injury, health risk nents. If this first cleaning liquid does not dry up fast
Using chemically or biologically hazardous and/or without leaving residues, a second cleaning
chemicals as cleaning liquids is a health risk. liquid is required.
The above risks could cause serious injuries Cleaning liquid 2 must completely dissolve and re-
unless special precautions are taken. move cleaning liquid 1. It should easily evaporate.
Clean parts in a fume hood and make sure to
use suitable protective equipment.
Adhere to the instructions in section 1. 9.1 Standard Cleaning
The choice of the cleaning liquid(s) depends on the Required equipment
tested samples. All wetted parts of ViscoQC must
- Cleaning liquid(s), see above

30 C78IB007EN-L
9 Upkeep and Cleaning

- Optional: vessels for immersing parts 7. If you need to clean the Toolmaster™ chip, use
- Lint-free tissue or lab paper a soft tissue and wet it with e.g. ethanol, isopro-
- Soft cleaning cloth or soft brush pyl alcohol or petroleum benzine. Wipe the chip.
- Protective equipment for user
8. If necessary, wipe housing and touch screen:
Use a soft cloth dipped in ethanol or warm water
Procedure
(optionally plus a mild solvent, pH < 10).

NOTICE
Risk of damage to instrument parts and 9.2 Wetted Parts
faulty measuring results
• Do not bend or drop spindles or measuring Parts in contact with sample or cleaning liquid:
systems, nor the spindle guard. Any damage, Table 6: Sample Wetted Parts
however small, can cause large measure-
ment errors. Material Part
• The spindle coupling and the instrument side Stainless steel Spindles, spindle guard
of the coupling must be completely clean. 1.4404/1.4435/ (optional), DIN system
The coupling must not be oiled or lubricated. 1.4545 bobs, DIN system cup of
(AISI 316L) DG26/SS, C-CC18/SS
• Do not use force when removing sample sub-
SSA systems (bob +
stances from a spindle or measuring system.
cup), UL26 bob, 4B2/
Do not use abrasive substances or tools for
L1D22 spindle
cleaning. Those would scratch the surface of
the spindle/cup. Anodized aluminum DIN system cups of
3.2315 (6082) CC12, CC18, CC26,
• Do not immerse the Toolmaster™ chip on the
DG26; UL26 bob
top of a spindle coupling into liquids. Do not
place the Toolmaster™ chip in an oven at 1.4310 (AISI 301) DIN/SSA/UL26/L1D22
70 °C (158 °F) or higher. system spindle hook

• Do not immerse the Pt100 sensor deeper PEEK Sample cover (optional)
than the end of the sensor sleeve. The sen- PEEK black DIN/SSA/UL26 cup plug,
sor cable must not be immersed. insulation 4B2 spindle,
sample cover (optional)
1. Take all parts (spindle, if applicable: spindle FKM O-ring of DIN cup bottom
guard and Pt100 sensor) out of the sample sub- in CC12, CC18, CC26,
stance and clean them. DG26, SSA systems
2. First, wipe the part with dry paper. Wet a fresh EPDM 70 O-ring of DIN cup bottom
sheet of paper with cleaning liquid and wipe the plug in DG26/SS, UL26
part again. If the sample is hard to remove, Aluminium (Al 99.7) Disposable cup of system
immerse the part except for the Toolmaster™ CC12/D18, 4B2, L1D22
chip in cleaning liquid. Let the part soak for
Stainless steel Pt100 sensor (optional)
some time before wiping it.
1.4571(SS316Ti)
3. You can also clean the parts with a soft sponge
or soft brush.
4. If necessary, clean the parts again with a sec- 9.3 Software Upkeep
ond cleaning liquid.
Find all software upkeep functions in the Service
5. Empty the sample vessel and clean it. Proceed menu. Tap <Menu> and select "Service":
as described above. For cups with plug, pull this
off (DG: unscrew the bottom, then pull) and - Backup Instrument settings (section 9.3.3)
clean the parts separately. - Restore Instrument Settings (section 9.3.3)
- TruSine (Bearing check) (section 9.3.1)
6. Dispose of sample substance and contaminated - Update (section 9.3.2)
paper according to the regulations of your coun- - System information: shows ViscoQC model
try. Consult the material safety data sheets of and serial no., current software and firmware
the sample substances and cleaning liquids. version, serial numbers of motor/sensor unit

C78IB007EN-L 31
9 Upkeep and Cleaning

and main board, if in use: data of optional System Update". Select the storage location
device (PTD), operating system, active soft- and the file name of the new software package.
ware packages (V-Curve/V-Comply) Follow the procedure via messages on the dis-
- Activate Software Packages (enter token to play.
activate V-Curve and/or V-Comply)
3. When the update is finished, select your operat-
ing language and restore all customized settings
9.3.1 TruSine™ (Bearing check) (method settings, custom speeds, temp. off-
set...).
The TruSine™ (Bearing check) checks whether the
measuring apparatus of ViscoQC is in good working
order. It proves that sensitive parts such as the
9.3.3 Backup / Restore Instrument Settings
spring and the point jewel (bearing) are not dam-
TIP: You require connection to a storage device
aged or worn.
(USB) or storage location (FTP server, section 7.5).
Perform a new bearing check: "Menu > Service >
TruSine (Bearing check)". Remove the spindle and Use instrument backup to save data before a soft-
tap <Next>. Do not touch the instrument until the ware update or to transfer settings from one instru-
check is finished. A successful bearing check shows ment to another (e.g. unit, method, or user settings).
a very smooth decrease of torque. The final torque Depending on the selected backup/restore settings,
value should be between 0.0 % and 0.5 % to be val- the ViscoQC torque model and the active software
id. Message: "Successful". Tap <OK>. packages must conform. The default storage file
If the bearing check fails, calibrate with a reference name contains the ViscoQC serial number, model
standard liquid (see section 6.1). and software packages (CU: V-Curve, CO: V-Com-
If calibrating also fails, contact your local Anton Paar ply, CC: V-Curve + V-Comply).
representative.
Backup

9.3.2 Software Update 1. Connect the storage device/location to Vis-


coQC.
TIP: Before updating the system, perform a system 2. Tap <Menu> and select "Service > Backup
backup (section 9.3.3). Instrument Settings". Select which data you
want to save.
NOTICE 3. Tap <Next>. Select a storage location and file
Risk of data loss name.
• Before updating the software, contact your 4. Tap <Backup>. Wait until a message confirms
Anton Paar representative, as an update can the successful backup.
possibly affect settings concerning data
transfer and interfaces. Restore
• To update the system, you need administrator 1. Connect the storage device/location with the
rights (section 5.1). It is not possible to down- backup file to ViscoQC.
date the system to an older version!
2. Tap <Menu> and select "Service > Restore
Instrument Settings". Select a storage location
To update the instrument, you need a USB storage and backup file (extension ".abf").
device or FTP server with an update file in the root
directory. The current ViscoQC 300 software/firm- 3. Tap <Next>. Select which data you want to
ware package is available from Anton Paar. restore. Data, which do not conform to the
Download it with the following link: torque model or active software package, are
not transferred to the instrument.
www.anton-paar.com/viscoqc-webpack
4. Tap <Restore>. If methods with the same name
Make sure to extract all files correctly. already exist, select one of the following options:
1. Plug the USB storage device into the USB inter- - Replace the existing method by the one from
face on the rear of ViscoQC or connect the the backup file
ViscoQC 300 to the FTP server. - Restore the method from backup using a
2. Tap <Menu> and select "Service > Update > new name

32 C78IB007EN-L
9 Upkeep and Cleaning

- Do not restore the method from backup


- You can automatically repeat the selected
option for all affected methods. CAUTION
5. The backup data are transferred to the Vis- Danger of hand injuries, squeezing
coQC. Finally, the instrument reboots. The head can drop uncontrollably if you open the
Restore rules: head retention. Do not open or close the head
retention unless the head is in the lowest posi-
• Differing ViscoQC serial numbers: No restore of tion on the rod.
adjustment and measurement data.
• Differing torque range models: No restore of
method settings.
To adjust the head retention, insert a large slotted
• SW package(s) not available (no license key screw driver or small coin into one of the slits on the
available for the ViscoQC, on which you perform head retention.
the restore):
• To tighten the hold, turn clockwise.
- V-Comply: No restore of security settings
• To loosen the head retention, turn counter-
- V-Curve/Demo: No restore of methods with
clockwise.
steps and yield mode, of data from step or
yield methods, of graph and math models.
• You can add users and methods to existing
9.5 Storing and Transporting the
ones (provided the name is different – see Instrument
point 4.). Data and settings always replace
(=overwrite) all previous (i.e. existing data) on Clean all parts of the instrument before storing it.
the instrument, on which you perform the Clean these parts as described in section 9.1. Make
restore. sure no sample residues or spills remain on the in-
strument. Disconnect the instrument from the mains
supply.
9.4 Adjusting the Head Retention
Screw the transport protection onto the magnetic
The head retention holds the measuring head on the coupling by turning it to the right.
rod of the stand. It defines how easily the head Put all parts into the original packing box or cover
moves when you turn the hand wheel. the instrument with a dust protection hood.

1 Store the instrument in a dry, clean place.

9.6 Packing the Instrument for Returns


Use the original cardboard box and foam fillers to
pack the ViscoQC. See the below figures.
2

4 3

1 Measuring head
2 Head retention
3 Tighten the head retention
4 Loosen the head retention
Fig. 18: Adjusting the head retention

C78IB007EN-L 33
10 Maintenance and Repair

Cover the ViscoQC and parts with the top foam filler.

4
1
2
1

1 Bottom foam filler


2 ViscoQC
3 Spindle box 1 Space for ViscoQC measuring head
4 Power supply and cables 2 Space for ViscoQC foot

Fig. 19: Placing ViscoQC in the original box Fig. 20: Top foam filler

10 Maintenance and Repair


10.1 Maintenance Performed by an Following parts are generally excluded from the
warranty (wear and tear parts):
Authorized Anton Paar Service Engi- • Fuses
neer • Measuring systems
A periodical maintenance, which shall be performed • O-Rings
by an authorized Anton Paar Service Engineer, is
recommended for the ViscoQC. 1
10.2 Repair Performed by an Autho-
Recommended Maintenance Interval:
rized Anton Paar Representative
• Once a year
In case your instrument needs repair, contact your
The routine maintenance procedure includes overall
local Anton Paar representative, who will take care
inspection, cleaning as far as relevant for proper
of the necessary steps. If your instrument needs to
function of the instrument and calibration of the in-
be returned, request an RMA (Return Material Au-
strument. Mechanical checks are performed and if
thorization Number). It must not be sent without the
required parts are aligned.
RMA and the filled “Safety Declaration for Instru-
ViscoQC has no wear parts, which are replaced in ment Repairs”. Please make sure it is cleaned be-
the course of a routine maintenance. fore return.
TIP: Find the contact data of your local Anton Paar
representative on the Anton Paar website (http://
www.anton-paar.com) under “Contact”.

1 Please contact your Anton Paar representative to get an offer.

34 C78IB007EN-L
Appendix A: Technical Data

Appendix A: Technical Data


Table 7: ViscoQC 300 torque specifications Table 10: Ambient conditions

Torque range ViscoQC 300 (10 % to 100 %) Ambient temperature 0 °C to 40 °C


(32 °F to 104 °F)
-L 0.00673 mNm to 0.0673 mNm
-R 0.07187 mNm to 0.7187 mNm Air humidity, relative  80 % up to 31 °C
-H 0.57496 mNm to 5.7496 mNm (88 °F), linearly decreas-
ing down to 50 % at
Accuracy (±1 % of FSR a) 40 °C (104 °F),
-L 0.673 µNm non-condensing
-R 7.187 µNm Absolute altitude maximum 4000 m
-H 57.496 µNm
Pollution degree 2 (EN 61010)
Resolution (±0.1 % of FSR a)
Environment laboratory and industry,
-L 0.0673 µNm indoor use only
-R 0.7187 µNm
-H 5.7496 µNm Environmental stan- EN 61326
dards EN 61010
a FSR = Full Scale Range = 100 % torque
Airborne noise emit- < 70 dB/A
Table 8: ViscoQC 300 speed specifications ted
Speed range 0.01 rpm to 250 rpm
Table 11: General specification
Number of • Speedlist with 18 standard
speeds speeds Dimensions 361 mm x 281 mm x 444 mm
WxDxH (14.2 in x 11.1 in x 17.5 in)
• 1 fixed custom speed C0
(200 rpm) Net weight 6.2 kg (13.7 lbs)
ViscoQC + stand
• Freely selectable speeds
within the speed range Shipping weight 9.6 kg (21.2 lbs)
Box + supplied parts (table 1)
Resolution • 0.01 rpm to 9.99 rpm:
0.01 rpm Power supply:
• 10 rpm to 59.9 rpm: At Instrument DC 24 V / 3 A
0.1 rpm
AC Adapter 90 VAC to 264 VAC;
• > 60 rpm: 1 rpm 47 Hz to 63 Hz

Table 9: Pt100 temperature sensor a Power 70 W max.

ViscoQC housing material


Accuracy (non-
Measuring range
calibrated) Housing PC (Polycarbonate) + ABS
(Acrylonitrile Butadiene Sty-
+15 °C to +30 °C ±0.5 °C rene)
(+59 °F to 86 °F) (±1.0 °F) Stand rod Stainless steel 1.4301
-60 °C to +149 °C ±1.0 °C (SS304)
(-76 °F to +300 °F) (±2.0 °F) Stand leg Zamak 5 Z410 (ZnAl4Cu1)

+150 °C to +300 °C ±2.0 °C Interface specifications


(+302 °F to +572 °F) (±4.0 °F) 3x USB-A, USB-B, CAN, Ethernet, Pt100 sensor
Resolution 0.1 °C (0.2 °F) Data storage: up to 999 measurements with 10,000
a Max. measuring temperature ViscoQC: 100 °C steps (sub measurements) or 150 MB

C78IB007EN-L 35
Appendix B: Spindle Overview

Appendix B: Spindle Overview


Find spindle factors inside ViscoQC: see Spindle information p. 15.
TIP: In order to view factors of spindles that are not actually at hand, deactivate the Toolmaster™ (section )
before you open the Spindle information. Via spindle list (field "Spindle") you can then view all available
spindles and measuring systems.

Table 12: ViscoQC Spindles

Spindle name Guard required Filling volume


Standard spindles
L1 L
L2 L
L3 L can be used, its influence
does not significantly affect
L4
measuring results
RH1 R (only for ViscoQC - R)
RH2 R (only for ViscoQC - R) 500 mL (600 mL beaker)
RH3
RH4
R can be used, its influence
RH5 does not significantly affect
measuring results
RH6
RH7
Concentric cylinder measuring systems (according to ISO 3219) a
CC12 D (DIN adapter or PTD 80/175) 2 mL
CC18 and CC18/SS D (DIN adapter or PTD 80/175) 6.4 mL
CC26 D (DIN adapter or PTD 80/175) 18.5 mL
a
Concentric cylinder measuring system with wider gap and disposable cup
CC12/D18 D (DIN adapter or PTD 80/175) 11.8 mL
a
Double-gap cylinder measuring system
DG26 and DG26/SS D (DIN adapter or PTD 80/175) 7.5 mL b – Note!
Small Sample Adapter (SSA) measuring systems for low sample volume a
SC4-18 D (DIN adapter or PTD 80/175) 6.7 mL
SC4-21 D (DIN adapter or PTD 80/175) 7.1 mL
SC4-25 D (DIN adapter or PTD 80/175) 16.1 mL
SC4-27 D (DIN adapter or PTD 80/175) 10.4 mL
SC4-28 D (DIN adapter or PTD 80/175) 11.0 mL
SC4-29 D (DIN adapter or PTD 80/175) 13.5 mL
SC4-31 D (DIN adapter or PTD 80/175) 9.0 mL
SC4-34 D (DIN adapter or PTD 80/175) 9.4 mL

>> continues on next page

36 C78IB007EN-L
Appendix B: Spindle Overview

Table 12: ViscoQC Spindles

Spindle name Guard required Filling volume


Ultra-low viscosity measuring system a
UL26 D (DIN adapter or PTD 175) 16 mL
Vane spindles (for gel or paste like substances / for shear sensitive substances) – max. 10 rpm
V71 500 mL / 300 mLc (600 mL beaker)
V72 350 mL / 250 mLc (400 mL beaker)
V73 no spindle guard 200 mL / 160 mLc (250 mL beaker)
V74 20 mL (25 mL beaker)
V75 60 mL (100 mL beaker)
Glass rod GT6 for gel time determination
GT6 no spindle guard or D wide beaker or test tubes (~25 mL):
(PTD 175) 20 mL / 11.5 mLc (25 mL tube)
ASTM D5133/7110 measuring system a, d
L1D22 D (PTD 175) 16.1 mL
a, d
ASTM D2983/8210 measuring system – also suitable for DIN 51398
4B2 D (PTD 175) 20 mL
T-bar measuring systems for paste-like substances and gels
T-A to T-F (6 pcs.) no spindle guard 500 mL (600 mL beaker)
Custom spindle: Set in "Menu > Setup > Spindle Management" (section 7.5.3).
Custom depends on spindle
a Define a Spindle Correction Factor (section 6.1.1) in order to achieve measuring accuracy better ±3 %.
b NOTE: It is essential to fill the exact sample volume precisely between measuring bob and cup wall. Use a
syringe! No sample shall be on top of the measuring bob.
c Immersion depth: Full / Half
d Intended for use with PTD 175, and thus not recommended for ViscoQC 100.

C78IB007EN-L 37
Appendix C: Menu Tree

Appendix C: Menu Tree


Tap <Menu> to access ViscoQC 300 main menu:

Administrator Explanation: The colors show which parts of the menu


Administrator, Manager are accessible for users with administrator, manager
or operator rights. These are the default user groups.
Administrator, Manager, Operator

Data Measured Data View, select, print/export or delete (only administrator/manager)


Memory measured data
Analysis c Analysis Measured Data Analyze data, print (pdf) the analysis.
Compare Measured Data Select and compare up to 5 meas.
Adjustment Data Current Adjustment Report View, print/export the current Level/
Zero Adjustment data.
Adjustment View the history of all calibrations and adjustments and
Data their data: Level/Zero Adjustments, Spindle and
Temperature Calibrations, manual SCF or temp. offset
correction (see section 6).
Select, print (also as pdf) or delete (only administrator/
manager) calibration and adjustment data.
Audit Trail a View all audit trail data. Print/export, comment (only administrator) or delete
(only administrator/manager) data.
Method (Current) Measurement Mode: Set method visibility: show methods,
Settings AP Manual Mode Manual Mode (MM) which can be selected for
selected by default measurement (button <Method>).
The current method is always visible.
AP ASTM D2983/ Mode: Sort methods (by name, mode or
D8210 b, c ASTM D2983/D8210 (LTV) visibility).
AP ASTM Mode: Temperature Ramp (TR)
D5133 b, c Copy, delete (not allowed for the
current method) methods.
AP ASTM Mode: Temperature Ramp (TR)
D7110 b, c You see default "AP" methods. You
AP DIN 51398 b, c Mode: Steps (StP) cannot edit or alter default methods!
AP Programmed Mode: Steps (StP)
Copy a method suitable for your
Steps c
application and edit it.
AP Speed Scan Mode: Speed Scan (SpS)
AP Stop at Mode: Stop at Temperature For each method:
Temperature d Set measurement parameters
depending on the selected
AP Stop at Time Mode: Stop at Time (@t) measurement mode
AP Stop at Torque Mode: Stop at Torque (@M)
=> Latin "Momentum"
AP Stop at Mode: Stop at Viscosity (@V)
Viscosity
AP Temperature Mode: Temperature Scan
Scan e
AP Yield Point c, f Mode: Yield Stress (YiS)
a Audit Trail is only available with upgraded software package V-Comply!
b Only available with temperature device PTD 175, see ViscoQC Temperature Devices Instruction Manual
c This function or method/mode is only available with upgraded software package V-Curve!
d Does not work with temperature device PTD 80/175, requires an optional external Pt100 sensor
e Only usable with temperature device PTD 80/175, see ViscoQC Temperature Devices Instruction Manual
f Requires the use of a Vane spindle (V71 to V75).

38 C78IB007EN-L
Appendix C: Menu Tree

Setup Spindle Spindle System Enable / disable Toolmaster™ (automatic spindle


Manage- Settings recognition) and TruGuard™ (automatic spindle guard
ment detection).

Custom Spindles Create, edit or delete custom spindles.


Heli- Set Points Set points for Helix Mode (activate this mode in method)
Plus a Initialization Find reference position for Heli-Plus
Set Units - Temperature (°C | °F | K) Set units for the listed
- Dyn. Viscosity (mPa·s | Pa·s | cP | P) quantities
- Kin. Viscosity (mm²/s | cSt | St)
- Torque (µNm |mNm | % | dyn·cm)
- Shear Stress (N/m² | dyn/cm² | Pa)
Control Sound Select when audio signal (beep) should be emitted
Panel FTP Settings Set name, path, user name and password for storing data
to a network instead of to USB storage device
VNC Settings Enable / disable operation via LAN by external PC and
virtual network client software "AP Instrument Viewer"
Date and Time Set instrument data and time
Regional Settings Select language, data format, keyboard layout
Time Server Settings Enable / disable use of time server; name time server and
select time zone
Printer Management Select, edit or add printers. PDF File Printer = default
Network Enter IP address, subnet mask, default gateway, primary
and secondary DNS
External Interface Choose between LIMS and AP Connect.
Settings
Instrument Name Set instrument name and location.
and Location Default: None
System Security Level Low or 21 CFR Part 11. View details for each setting
Securityb Electronic Signature Enable / disable: Electronic signature, signature
password, substitute signing. Select which signature
levels to use (submit / review / approve).
Non Storage Mode Enable / disable Non Storage Mode (which allows
operation compliant with US Pharmacopeia 1058 CAT-B)
Value Visibility Mode Show measuring values: always, during measurement, or
only when measurement finished.
Enable / disable: Show Temperature value(s)
Audit Trail Enable / disable audit trail and reminder for backup file.
Set remind period (in days)
Logon Settings Enable / disable and set a value for:
- Auto-Logoff: 1 to 60 min
- Password expiry time: 1 to 365 days
- Minimum password length: 6 to 30 characters
- User deactivation after failed logon: 1 to 10 attempt(s)
- Use of complex passwords
Increased Security Enable / disable increased security level.
View details
Advanced Security Disable use of USB storage devices
Service logon only with customer password
Enable Advanced Data Integrity: archive instead of delete
a Only available with Motorized Stand Adapter Heli-Plus – see Heli-Plus Short Instruction
b Security Settings are only available with upgraded software package V-Comply!

C78IB007EN-L 39
Appendix C: Menu Tree

User User Administration Administrator: Add /edit / delete users. Change pass-
Manage- words. Set user accounts, auto logon. E-mail settings.
ment Manager: Change manager password
Operator: Change operator password
User Group Overview and export of user groups and access rights for
Setup Administration all instrument functions. Create/customize user groups
and their access rights. Delete customized user groups.
Export Export Settings Enable / disable: Delete only allowed after export to LIMS
and
Automatic Printout Enable / disable automatic printout (also of subsamples).
Printout Select printer type, report design, export file name to use.
Settings
Select Logos Select report logo and background from a list.
Import Logos Import logos from external source.
Report Signature Enable / disable for printed reports (GxP compliance):
Settings up to 2 signature captions, signature time, printed by

Name and Address Enter report heading. Max. 50 characters / field

Adjustments Level / Zero Adjustment Perform a Level / Zero Adjustment.


Edit Spindle Correction Enter new SCF manually, reset to default (1) (section 6.1.1).
Spindle Calibration Calibrate ViscoQC with a spindle, correct the SCF (section 6.1).
a
Edit Temp. Offset Pt100 Enter a temperature offset for Pt100 sensor (section 6.2.1).
Edit Temperature Enter an offset and gain for temperature device PTD 80
Offset/Gain PTD 80 b (see ViscoQC Temperature Devices Instruction Manual).

Edit Temperature Enter temperature offset values for temperature device PTD 175
Offset Table c (see ViscoQC Temperature Devices Instruction Manual).

Temperature Calibration Calibrate the temperature measurement of ViscoQC. Apply a cor-


rection (offset / PTD 80: also gain / PTD 175: multiple temperature
values) if required. (section 6.2)
Service Lubricate Rod of Stand d Get information on lubrication of the stand rod, reset the reminder.
Backup Instrument Select data and storage location for backup. Save data.
Settings (section 9.3.3)

Restore Instrument Select data to be restored from a suitable backup file. Restore the
Settings data. (section 9.3.3)

TruSine (Bearing check) Perform a bearing check (section 9.3.1).


Update System Update Perform a software update
Install Language Pack Update existing language
System Information View the system information, instrument type, active software
packages, firmware/software versions, serial numbers of instru-
ment, motor sensor unit and main board.
If connected: PTD FW version, serial no., offset, gain (PTD 80) /
Heli-Plus – FW version, serial no., main board serial no.
Activate Software For upgrading instruments with one or both software packages (V-
Packages Curve, V-Comply). Enter the unlock code, which you received,
here. Note! The first 8 digits of the unlock code are the serial num-
ber of the instrument.
Unlock Service Enter unlock code to access instrument’s service level (renounce
Anton Paar warranty), enter a customer service password.
a Not available with temperature device PTD, for optional external Pt100 sensor
b Only available with temperature device PTD 80
c Only available with temperature device PTD 175
d Only available with Motorized Stand Adapter Heli-Plus – see Heli-Plus Short Instruction

40 C78IB007EN-L
Appendix D: Trouble shooting

Appendix D: Trouble shooting


Errors & Warnings which might occur during operating ViscoQC.

Number Type Description

01 E Maximum torque exceeded. Use smaller spindle.

02 E Severe firmware error during booting. Restart ViscoQC. If


the error persists, contact support.

03, 04, 07, 08 E Error in Motor-Sensor unit. Contact support!

05, 06 E No adjustment found. Contact support!

09 W Motor will soon turn off. Stop test! (Motor is getting too hot)

10 E Motor overheat. Wait for cooling down.

11 E Restart ViscoQC! If the error persists contact support!

12 E Toolmaster™ error: severe firmware error. Restart Vis-


coQC. If the error persists, contact support.

13 E Change spindle! If error persists contact support!

14 E SCF saving failed. Attach spindle and repeat!

15 E Restart ViscoQC. If the error persists, contact support!

16, 17, 18, 19 E Pt100 error. Disconnect/reconnect Pt100 sensor. Restart


ViscoQC. If the error persists, contact support!

20 E Unknown guard. Clean guard screw!

21 E Guard short circuit. Clean guard screw!

22 E Retry Level Adjust. Contact support!

23 W Not leveled.

24 / 25 W/E For spindle [YZ] {X} Guard/DIN adapter/No Guard is recom-


mended / required.

26 / 27 E/W Perform Level and Zero Adjust.

28 W Torque too high for TruMode AM. Use smaller spindle.

29 W Torque too low for TruMode AM. Use bigger spindle.

30 E Pt100 is required for @T. Please attach.

31 E Attach a spindle or choose from list.

32 W Measurement with ViscoQC aborted by user.

40 E Target Viscosity must be lower than maximum viscosity for


the speed/spindle combination.

41 / 42 W Limit 1 / 2 exceeded.
Limits were defined in the method settings. At most, you
can set limits for two different quantities (1 and 2). Either the
upper or the lower limit of quantity 1 or 2 was exceeded.

C78IB007EN-L 41
Appendix D: Trouble shooting

50a E A spindle with YMC is required for measurement mode


Yield Stress (YiS). Please attach!

51a E No yield stress value was determined.


ViscoQC could not detect a yield stress value. Either the
sample under test does not have a yield point or the
selected measurement parameters are unsuitable.

52a E No dynamic viscosity for calculation of relative target vis-


cosity in mode "Stop at Viscosity (@V)" available. The mea-
surement will not deliver an absolute dynamic viscosity
value (e.g. because the range has been exceeded). There-
fore, it is impossible to calculate a relative target viscosity
form the non-existent absolute value.

97 E Measurement was stopped, because the maximum number


of points (10000) or the maximum duration (99 h) was
reached.

98 E Measurement was canceled by the user.

99 E Power off during measurement. Check the mains supply.


Switch ViscoQC on again. If the screen stays dark, contact
support.

537a E Invalid mathematical model or no SRC. Select a suitable


model. Make sure to use a suitable measuring system
(which has a Shear Rate Constant – see ViscoQC PDL or
Spindle List, section 7.4 ).
a Only in connection with upgraded software package V-Curve
E: Error / W: Warning
TIP: Errors and warnings concerning PTD: see the ViscoQC Temperature Devices Instruction Manual.

42 C78IB007EN-L

You might also like