Republic of the Philippines

Polytechnic University of the Philippines

Office of the Vice President for Academic Affairs
College of Accountancy and Finance
DEPARTMENT OF FINANCIAL MANAGEMENT

ON-THE-JOB TRAINING PORTFOLIO

MANILA – TONDO JUAN LUNA BRANCH

In Partial Fulfillment for the

Requirements for the Course
FIMA 40083- Practicum 1

Submitted to:
Prof. Rolando I. Fernandez
Practicum Adviser

Submitted by:
Vernalyn D. Reyes
Bachelor of Science
in Business Marketing
Major in Financial
Management
Academic Year 2023- 2024

5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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 Republic of the Philippines
Polytechnic University of the Philippines
Office of the Vice President for Academic Affairs
College of Accountancy and Finance
DEPARTMENT OF FINANCIAL MANAGEMENT

TABLE OF CONTENTS

1. Cover/Title Page...................................................................................................1

2. Table of Contents................................................................................................ 2

3. Acknowledgment ............................................................................................... 3

4. Course Description and Objectives ..................................................................... 4

5. OJT Forms/ Documentation ...................................................................................

5.1. Recommendation Letter .........................................................................5

5.2. Acceptance Letter ..................................................................................6

5.3. Practicum Training Station Form ............................................................7

5.4. Daily Time Record/ Attendance Report/ Timecard............................... 8-9

5.5. Notarized Memorandum of Agreement ............................................... 10-12

5.6. Notarized Internship Agreement ..................................................................... 13-16

5.7. Parent’s Consent Form.........................................................................17

5.8. Certificate of Completion ......................................................................18

5.9. OJT Evaluation/ Rating Sheet........................................................... 17-26

Recommendations and Suggestions to OJT Program ...........................27

6. 0. OJT Outputs ...................................................................................................28

6.1. Company Profile...................................................................................29

6.2. Industry Analysis ..................................................................................30

6.3. Weekly Accomplishment Report and Summary of Accomplishments. 31-56

6.4. Pictures/ Screenshots/ Sample of Work Done................................. 57-58

6.5 Practicum Report .............................................................................59-61

6.6. OJT Experience Summary Report ........................................................ 62

6.7. Others .................................................................................................. 63

5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila 1016 Direct
Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or 263 Website:
www.pup.edu.ph

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 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

ACKNOWLEDGEMENT

I want to sincerely thank everyone who has assisted me in finishing my job training.
Their constant support, guidance, and encouragement have been immensely helpful
during this journey.

I would like to thank Ms. Beatriz Dabu for accepting my application for an internship
and for her kind welcome. I would also like to express my gratitude to Ma'am Mary Ann,
Ma'am Irene, Ma'am Tess, Ma'am CJ, Ma'am Anne,Ma'am Vita, and Sir Rock for all the
lessons I gained throughout my internship, for helping me with assignments, and for
developing a bond with me. I also want to thank Philippine National Bank for providing
us students with the chance to work as student trainees and for that experience. I can
use the knowledge and experiences I made during my internship to help me in my
future professional endeavors.

I express my gratitude to Mr. Rolando Fernandez for his guidance and prompt
responses to all of our inquiries. Thank you to our department head, Ms. Ria Santos
Fajilago, and our OJT coordinator, Ms. Catherine Sotto, for your assistance during my
internship.

Finally, I want to express my gratitude to my family for their unwavering support and
to myself for completing this course. There aren't enough words to adequately thank
each and every one of you. I will always be grateful for all of your support and
assistance.

5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

COURSE DESCRIPTION & OBJECTIVES

Course Description

This course covers 300 hours on the job training in a banking institution through a
combination of theoretical learning and practical exercises. Upon completion of the
course, they will have a thorough understanding of banking operations, customer
service, regulatory compliance, and professional behavior.

Objectives of the Internship program includes:

• Introduce trainess to the basic ideas and operations of banking.

• Gain expertise in the management of accounts and processing of transactions—two
essential banking functions.
• Give trainees the interpersonal and communication skills they need to manage
relationships and connect with clients.
• Verify that you are aware of the ethical issues, compliance standards, and regulations
pertaining to banking.
• Offer practical instruction in the use of digital platforms and banking software to ensure
effective service delivery.

5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

RECOMMENDATION LETTER
February 12, 2024

VP Michael Perpetuo M. Mariano

Head of PNB HRG- Institute for Banking Excellence
Philippine National Bank
7th floor, PNB Financial Center, Pres. Diosdado Macapagal Blvd. Pasay City

Dear Mr. Mariano,

Please be informed that the Memorandum of Agreement between PUP and Philippine National
Bank on the OJT partnership has already been approved.
The Department of Financial Management is implementing a 300-hour Practicum Program this
2nd semester of AY 2023 – 2024 as a requisite for the completion of the degree BSBA Major in
Financial Management. It aims to expose students to the real working environment where they
can have hands-on experiences related to their field for a better understanding and appreciation
of the concepts learned in class. The program also intends to instill the necessary work ethics
and human relation skills.

As we firmly believe that you can provide the most relevant exposure to our students, we
therefore recommend Ms. Vernalyn Reyes, a senior BSBA FM student to undergo Practicum
in your prestigious company/institution:

Your positive and immediate response on our request will be highly appreciated. Should you
have queries and concerns, you may send them at [email protected]. Thank you very
much.

Respectfully yours,

Rolando I. Fernandez
Practicum Adviser
Faculty, College of Accountancy and Finance

5
5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

ACCEPTANCE FORM

5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

PRACTICUM TRAINING STATION FORM

Name of Student : Vernalyn D. Reyes

Address : 044 Mapagmahal St. Tondo, Manila

Contact Number : +639217141231

PRACTICUM VENUE:

Name of Company/ : Philippine National Bank – Manila Tondo Juan Luna

Institution

Address : 1941-43, Juan Luna St, Tondo, Manila, 1012 Metro Manila

Telephone : (02) 8-252-9639; 8-252-9669

Unit Assigned : Bank Operations

Function/s of the Unit :

Philippine National Bank offers commercial banking
services through its subsidiaries. Deposit taking,
lending, bill discounting, dealing in foreign exchange,
investment banking, and cash transfers are some of
its offerings. In addition, the company provides non-
life insurance, leasing, stock brokerage, foreign
exchange trading, merchant banking, and associated
services.
Name of Trainor : Mary Ann De Guzman

Position : Sales and Service Officer

Training Schedule : Monday To Friday (8:00 am – 5:00 pm )

(Days & Time )

Allowance Period : Yes No ✔

If Yes, how much? : __________________

7
5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

DAILY TIME RECORD

5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

NOTARIZED MEMORANDUM OF AGREEMENT

10

5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

12

5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

13

5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

NOTARIZED INTERNSHIP AGREEMENT

14

5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

16

5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

PARENT’S CONSENT FORM

17

5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

CERTIFICATE OF COMPLETION

18

5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

OJT EVALUATION RATING SHEET

Evaluation Instrument for the Training Supervisor

Name of the Student: Vernalyn D. Reyes

Course/Year and Section: BSBAFM 3-9S School Term: 2ND Semester
Academic Year: 2023 - 2024
Name of the Host Training Establishments (HTE)/ Nature of Industry: PNB TONDO JUAN LUNA
HTE Address: 1941-43, Juan Luna St, Tondo, Manila, 1012 Metro Manila
Name of the Student Evaluator: Mary Ann De Guzman
Legend:
Numerical:
Descriptive: 5 – Strongly Agree WEIGHTED MEAN INTERPRETATION
4 –Agree 4.21 – 5.00 Strongly Agree
3 – Moderately Agree 3.41 – 4.20 Agree
2 – Disagree 2.61 – 3.40 Moderately Agree
1 – Strongly 1.81 – 2.60 Disagree
Disagree 1.00 – 1.80 Strongly Disagree
I. Mentoring/Coaching 5 4 3 2 1 Remarks
A. Orients the students on the company ✓
goals, objectives, and policies
B. Discusses the duties, responsibilities, and ✓
specific tasks related to internship training
program outcomes
C. Provides clear instructions, tips, and ✓
advice on job-related tasks
D. Encourages student-intern’s initiative, ✓
creativity, and innovativeness in the
workplace when necessary
E. Gives student-intern the opportunity to ✓
raise issues and/or concerns to be
addressed
F. Reports to the concerned internship ✓
adviser the status of the student-intern’s
training exposure
II. Interpersonal Skills 5 4 3 2 1 Remarks
A. Builds an environment of trust and ✓
encouragement that allows student interns
to foster their ideas and to cooperate
B. Encourages the trainee to interact with ✓
colleagues
C. Builds healthy working relationships with ✓
the student-intern to facilitate
accomplishment of goals.
D. Encourages collaboration and ✓
communication in the work station
III. Work Ethics 5 4 3 2 1 Remarks
A. Promotes professional and positive ✓
workplace behavior in terms of punctuality
and productivity
B. Ensures that all interactions are ✓
5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

conducted with respect towards every

individual
C. Accepts responsibility and accountability ✓
for decisions and actions taken
D. Uses appropriate oral and written ✓
communication in the workplace
E. Respects inclusivity and diversity in the ✓
workplace
IV. Support and Assistance on Specific Task 5 4 3 2 1 Remarks
A. Provides the necessary resources to do ✓
the job successfully
B. Sets clear expectations and standard ✓
measures for deliverables
C. Allows the student-intern to participate in ✓
the work that directly correlates to their
field of specialization
D. Assists the student-intern in the technical ✓
and actual aspects of the training
E. Assigns a regular schedule for ✓
consultation
F. Maintains objectivity in evaluating and ✓
assessing the student intern
G. Provides opportunities for learning and ✓
professional growth
V. Feedback Mechanism 5 4 3 2 1 Remarks
A. Conducts weekly routine feedback on ✓
performance and expectations.
B. Gives constructive and regular descriptive ✓
feedback on student-intern’s progress
C. Communicates to the internship adviser ✓
any concern, query, or issue regarding the
internship
D. Provides written evaluation of student- ✓
intern’s performance to further improve
competitiveness
E. Gives credit and recognition for a job well- ✓
done

Comment/s:
Ma'am Mary treats us trainees with care. She is easy to talk to and approachable. She gave us
a lot of knowledge that trainees ought to have.

Vernalyn D. Reyes

[Signature Over Full Name of Student-Intern]

May 02, 2024

Date
20
5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

EVALUATION INSTRUMENT for HOST TRAINING ESTABLISHMENT

Name of HTE: PHILIPPINE NATIONAL BANK - MANILA TONDO JUAN LUNA BRANCH
Address : 1941-43, Juan Luna St, Tondo, Manila, 1012 Metro Manila
Nature of Business : Banking Institution
Legend:
Numerical:
Descriptive: 5 – Fully Compliant (91-100%) WEIGHTED MEAN INTERPRETATION
4 – Compliant (66%-90% 4.51 – 5.00 Full Compliant
3 – Somewhat Compliant (41%-65%) 3.51– 4.50 Compliant
2 – Not Compliant (11%-40% 2.51 – 3.50 Somewhat Compliant
1 – Fully Not Compliant (0%-10%) 1.51 – 2.50 Not Compliant
1.00 – 1.50 Fully Not Compliant

Performance Indicators 5 4 3 2 1 Remarks

A. Provides comprehensive Internship ✓
Plan to student-interns (company
profile, objectives, job description,
knowledge, and competencies,
journal/DTR, list of equivalencies, and
focal person)
B. Orients student-interns on the standard ✓
rules and regulations, policies, potential
projects, and respective work
assignments in the HTE
C. Commits to let student-interns undergo ✓
an Internship Program consistent with
the requirements of the University:
Online Training (web-based) or be
subjected to Work-from-Home
arrangements as delegated by the HTE
and under the policies of the University
D. Ensures that student-interns are ✓
rendering the training hours within the
regular working hours
E. Provides free relevant instruction, ✓
exposure, and training to the student-
intern, consistent with its policies, rules,
and regulations
F. Treats the student-interns in a ✓
professional manner, and ensures that
the student-interns are not exposed to
any form of harassment/unethical
practices or tasks and work
assignments that are unreasonably
risky, dangerous, or unrelated to the
purposes of the Internship Program

G. Observes safety measures for the student- ✓

interns and ensures quality of training
H. Issues Certificate of Completion to the ✓
5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

student- interns not later than two weeks

after the completion of internship
I. Attends appreciation dialogue/exit ✓
conference/culminating activity conducted
by the College/Branch/Satellite Campuses

Strength/s:
Staff members at HTE, in particular, have a friendly approach toward interns. They imparted
knowledge that each intern ought to know. They provide the chance to perform the basic tasks
they typically perform each day.

Area/s Needing Improvement:

N/A

Recommendation/s:
Give trainees cash incentives/allowance to increase their productivity.

Submitted by:

Prof. Rolando Fernandez

[Signature over Full Name of Internship Adviser]

Noted by:

Prof. Catherine Sotto

[Signature over Full Name of OJT Coordinator]

22

5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

EVALUATION INSTRUMENT FOR STUDENT – INTERN

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5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

FINAL GRADE

( to be given by the internship adviser )

CATEGORY PERCENTAGE GRADE

OBTAINED
1. Class Standing (30%) 30

2. Portfolio (30%) 30

3. Training Supervisor (40%) 38

Evaluation

TOTAL (100%) 98

Prof. Rolando I. Fernandez

[ Signature over Full Name of Internship Adviser ]

25

5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

SUMMARY OF GRADE

Final Evaluation Result Final Grade

Training Supervisor 30

Internship Adviser 60

TOTAL 98

Prof. Rolando I. Fernandez

[ Signature over Full Name of Internship Adviser ]

26
5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

Recommendation and Suggestions to OJT Program

For students, these internships are incredibly beneficial. I've faced several
challenges while working as an intern at Philippine National Bank, but I've also gained
experience and knowledge that will help me in my future profession. My
recommendation to improve the On-the-Job Training (OJT) Programme is to provide
allowances.

Allowances for trainees are a good idea. Allowances enable trainees to engage in the
course without experiencing financial hardship by helping to cover essential living costs
including food, lodging, and transportation. For young professionals or students without
other sources of income, this support might be especially important. It also increases
their incentive to do their task properly.

27

5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

OJT
OUTPUTS

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5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

COMPANY PROFILE

The Philippine National Bank was established as a government-owned banking institution on

July 22, 1916 with headquarters in the old Masonic Temple along Escolta, Manila. It offers
commercial banking services through its subsidiaries. Deposit taking, lending, bill discounting,
dealing in foreign exchange, investment banking, and cash transfers are some of its offerings. In
addition, the company provides non-life insurance, leasing, stock brokerage, foreign exchange
trading, merchant banking, and associated services. The Bank remains as one of the largest
banks in the country with a wide array of competitive banking products to answer for the diverse
needs of its huge clientele including more than 2 million depositors.

PNB maintains its leadership in the overseas remittance business with remittance centers in the
United States, Canada, London, France, Italy, Hong Kong, Japan, Singapore and the Middle
East countries.

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5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
1016 Direct Line: 335-1752 | Trunk Line: 335-1787 or 335-1777 local 365 or
263 Website: www.pup.edu.ph

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 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

INDUSTRY ANALYSIS

Philippine National Bank- SWOT Analysis

Strength
 One of The biggest and most established company
Because Philippine National Bank is one of the biggest and oldest banks, its
customers can rely on it to be trustworthy.

 Nationwide Branch Network

With its 651 domestic branches, the Philippine National Bank is easily accessible
to all people, even those living in remote areas. It also has branches abroad.

 Backed Up by Government
The Philippine National Bank is reliable because the government supports it.

Weaknesses

 A few branches lack renovations

Branches that had not undergone renovations did not influence sales or visitor
traffic, nor did they contribute to the sale of more goods and services.

 Limited Advertising Budget

As you can see, PNB doesn't do a lot of different types of advertising.

Opportunities

 Banking online
Customers' transactions are made easier by online banking.

 Using Social Media Sites for Promotion

Since many people use social media in their daily lives, using these channels for
advertising can reach a large audience.

Weaknesses

 Rivalry with Other Banks

Many banks and non-banks offer the same services, creating a large number of
competitors.

 Data Breach
One risk associated with digital banking is information breaches.
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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

WEEKLY ACCOMPLISHMENT REPORT

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

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 Republic of the Philippines
POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

SUMMARY OF ACCOMPLISHMENT

The Philippine National Bank was established as a government-owned banking institution.

Through its subsidiaries, it provides services related to commercial banking. Its services include
accepting deposits, making loans, discounting bills, handling foreign exchange, investment
banking, and making cash transfers. The business also offers leasing, stock brokerage, foreign
exchange trading, merchant banking, non-life insurance, and related services. I am obtaining
practical experience in the Philippine National Bank - Manila - Tondo Juan Luna Branch as part
of the Practicum 2 course for the Bachelor of Science in Business Administration major in
Financial Management program at Polytechnic University of the Philippines in Sta. Mesa,
Manila.

As part of my internship program, I was tasked to do the following:

 Arranging of documents alphabetically such as Signature Cards, Dormants Accounts,
Client Information Forms
 Assisting Clients in their inquiries
 Stamping Dormants and Closed Accounts
 Photocopy documents
 Shred unused documents
 Email Files
 Scan various documents
 Inventory of Stocks

After finishing this work, I gained a great deal of knowledge about banking and finance.
Through this experience, I was able to gain information, hone my communication abilities, and
become literate in their procedures. All things considered, this program accomplishes its goals
with success and has a wealth of knowledge to share.

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5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

Sample of Work Done

Signature Cards – Arrange Alphabetically

Finding Clients Information Form / Arranging Alphabetically

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5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

Picture with PNB - Manila Tondo Juan Luna Branch Employees

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5th Floor, Dome, PUP A. Mabini Campus, Anonas Street, Sta. Mesa, Manila
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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

PRACTICUM REPORT
Name of the Student Trainee: Vernalyn D. Reyes
Course / Year & Section: BSBAFM 4-9S
Inclusive Date of Training: February 28, - May 10, 2024

Job Assignment Job Description

Arranging of Documents Arranging of documents such as CIF forms and Signature

cards alphabetically.
Filling of CIF Forms Filing of CIF Forms by their branch code.

Pulling out of Documents Pulling out of Documents such as CIF Forms of both
individual and corporation and Signature Cards
Assisting of Clients Assisting clients in their inquiries and helping them filling
their forms.
Assisting PNB employees Assisting PNB employees by photocopying documents of
clients.
Stamping Documents Stamping documents whether it’s closed account or
dormant account.
Inventory Inventory of stocks such as forms and other stuff needed in
everyday operation

Benefits/Incentives Given by Institutions/Unit(s)

Financial
Nature Amount
N/A

Recognition of Efforts for Work Accomplishment

Form of Recognition: Certificate of Completion

Freedom and Flexibility in Work

Trainor’s perception from point of view of training station:
For training purposes, students are assigned a range of tasks that are pertinent to the bank's
current policies and procedures and are closely supervised by supervisors and other staff
members.
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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

Student trainee’s perception:

The student trainee is free to do the assigned responsibilities. The supervisor or trainer gives
the trainee a specific time slot and freedom to complete the assignment. When needed, the
supervisor also gives the student permission to complete tasks associated with their
coursework.

Training Institution

Name Phillipine National Bank

Address PNB Financial Center, G/F Pres. Diosdado Macapagal Blvd, Pasay, Metro Manila

Tel. No. (+632) 8573 8888

Head of Institution Federico C. Pascual Position Chairman
Nature of Institution Government Private Quasi-Government
Functions of Institution
Banks provide loans to people and companies for a range of
uses, including personal loans, company expansion, and
house mortgages. Payments and Settlements: Banks facilitate
transactions by accepting a number of payment options,
including electronic transfers, debit/credit cards, and checks.

Training Unit/Branch

Unit(s) Branch in the Institution Assigned Philippine National Bank-

Manila Tondo Juan Luna
Address : 1941-43, Juan Luna St, Tondo, Manila, 1012 Metro Manila Tel. No. (+632) 8252 9769
Name of Supervisor Mary Ann De Guzman Position Sales and Service Head
Name of Trainor Mary Ann De Guzman Position Sales and Service Head
Functions of
Philippine National Bank offers commercial banking services
through its subsidiaries. Deposit taking, lending, bill discounting,
dealing in foreign exchange, investment banking, and cash
transfers are some of its offerings. In addition, the company
provides non-life insurance, leasing, stock brokerage, foreign
exchange trading, merchant banking, and associated services.

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

Acceptance Procedure and Requirements

Referral/Recommendation Abigail Estrella

Acceptance Requirements Resume, Letter of Recommendation (from

school and chosen branch), Copy of Grades
for the last 2 semesters, 2 pcs of 2x2 picture, 1
pc of 1x1 picture.

Suggestions/Recommendations of Supervisor/Trainer to Improve Practicum Program

Strongly advise increasing the amount of hours worked by student trainees in order to increase
their knowledge and operational experience.

Suggestions/Recommendations of Trainee to Improve Practicum Program

It is strongly advised to reward trainees with cash for their efforts. These could be given to them
as a prize for their hard work.

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

OJT EXPERIENCE SUMMARY REPORT

Since fellow students started their banking internships in the first semester, I asked
them about the application process and requirements before starting mine in the second
semester. I start by looking for a branch close to my residence and then I enquire about
the prerequisites. Fortunately, their branch has an internship opening.

Ma'am Bea, the Branch Manager, greeted me and the other employees on my first
day. Since it was my first day, they merely allowed me to watch so I could get a feel for
what they were doing and how I could assist them. I've already learned a lot from their
observation, especially how patient they are in the face of a large clientele. And on my
second day, Ma'am Mary Ann gave me basic instructions. Over the next few days, I
became somewhat comfortable with it and learnt a lot about how banks operate.
Because there are many clients in my chosen field, some of the jobs are challenging.
However, every day will be fun because of the lessons learned. In addition, even if it's
difficult, the staff is approachable and kind, so I may ask questions at any moment.

An internship in a well-known bank is a fulfilling experience. The staff, in particular

the branch manager, is approachable and kind. They treat us equally, as though we
were also employees, and they never allow us to feel less than or like we are just
students who need a grade. Every meal and drink that our clients provide is distributed
evenly.
I learned a lot on this trip, and I'm confident that it will be very beneficial when I begin
my profession. I am appreciative of the memories and the experience this branch
provided for me. I am especially appreciative of the relationships and friendships the
staff has given me. Thank you, PNB MANILA TONDO JUAN LUNA. Perhaps and I hope
that we can collaborate in the future.

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POLYTECHNIC UNIVERSITY OF THE PHILIPPINES
Office of the Vice President for Academic Affairs
COLLEGE OF ACCOUNTANCY AND FINANCE

CURRICULUM VITAE

Profile
After working as a customer associate for almost five months, I can
state that I am a quick learner and can complete tasks both individually and
in a group. I'm a reliable worker who puts in a lot of effort at work. I also
managed pressure well at work, particularly during busy hours.

Employment Internship
VERNALYN D. REYES
 LBC EXPRESS  Philippine National
Contact Details Gagalangin Branch Bank
Customer Associate Tondo Juan Luna Branch
Phone August 2020- December 2020 February – May 2024
09217141231
 Gathering and researching  Responding to customer’s
Email information of the inquiries and assisting
[email protected] customers. clients on their inquiries.
 Responding to customer’s  Completing basic bank
Address
044 Mapagmahal St. Tondo Manila inquiries. operations.

Education Skills

Polytechnic University of  Communication: possesses good

the Philippine communication skills at work.
2019-Present  Customer Service: possesses a
Bachelor of Science in Business
positive connection with customers.
Management Major in Financial
Management skilled in offering high-quality
services.
Arellano University  Resilience: possesses the capacity
2017-2019
to perform under pressure
Senior High School

Dr. Juan G. Nolasco Language

High School
2013-2017
Junior High School  Tagalog
 English
Emilio Jacinto Elementary
School
2007-2013
Primary School
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