Bill date Account number Bill reference Page
11 Dec 2024 190951940 V01901664728 1 of 3
HELLO ERNEST
MR ERNEST KOZAR Here's your bill for August. Thanks for being an
186 NEWCOMBE ROAD
BIRMINGHAM EE customer – we hope you're enjoying your
B21 8BY services.
Your last bill: This bill: Your recent bills:
£48.84
You paid in full
Thanks for paying
£48 .84 Dec
Nov
£48.84
£48.84
by Direct Debit
We'll take this on Oct £30.01
or after 19 Dec
£48.84
Monthly charges
› Includes all monthly charges and any recurring add ons
see more details of this on page 3
HAVE YOU HEARD THE NEWS? YOU'RE IN CONTROL WITH
MY EE
We've teamed up with BT to bring you an incredible
connection whether you're at home or on the go. My EE is the smart way to keep an eye on your account,
you can:
You're already on the UK's most reliable network and now
- swap your benefits (if you're on a smart plan)
we can bring you BT broadband with speed, strength and - check remaining data and buy more
security. - gift any spare data to those on your account
- check your calls with itemised billing.
Download or log in at ee.co.uk/myee
Find out more at www.ee.co.uk/winning
Bill date Account number Bill reference Page
11 Dec 2024 190951940 V01901664728 2 of 3
HOW TO GET IN TOUCH EVERYTHING OK?
Manage your account using My EE If not, let us know. You can call Customer Services on
My EE is the easiest way to look after your account. 150 free from your EE phone or 07953 966 250 from
You can: any other phone. If we haven't been able to resolve
your complaint within eight weeks of you making it, you
› check your data can contact 'Ombudsman Services: Communications'.
› manage and pay bills They provide a free independent dispute resolution
service, and you can contact them on 0330 440 1614,
› gift data to anyone on your family account
or at ombudsman-services.org/communications
› see your upgrade options
› see itemised calls and texts For more information about how we deal with
complaints and how to get in touch, you can view our
To get the My EE app text APP to 150 or register Customer Complaints Code online at
online at ee.co.uk/myee ee.co.uk/complaints
Need to call us?
Call 150 free from your EE phone or 07953 966 250 from any HOW YOU PAY
other phone (charges may apply).
Thanks for paying by Direct Debit. Please see page 1 for
Need to write to us? when payment will be taken. You will see EE Limited on your
bank statement when payment is taken.
Our address is: EE Customer Services, 6 Camberwell Way,
Sunderland, Tyne and Wear, SR3 3XN. Please include your
All other ways to pay
account number, day and evening contact number, name and
address. For a full list of ways to pay go to ee.co.uk/waystopay
Understanding my bill EE Limited (registered in England no. 02382161)
Registered Office: Trident Place Mosquito Way Hatfield
Please visit ee.co.uk/billhelp for help understanding
Hertfordshire AL10 9BW
everything about bills and payments: how to view your bill,
how to check data usage and more.
Each individual charge or credit on your bill is shown in
pounds and pence and is rounded to two decimal places.
As such the value may be rounded up or down by a penny.
Requesting an alternative format bill
You can receive your bills in either braille, large print or
audio CD.
To order your bill in an alternative format, you or someone
acting on your behalf can call Customer Services on 150
free from your EE phone or 07953 966 250 from any other
phone. You can also log into My EE to request your bill in your
preferred format. We also offer Text Relay or BSL Video Relay
as a way to contact our Customer Services teams. Find out
more about these services at ee.co.uk/accessibility
Bill date Account number Bill reference Page
11 Dec 2024 190951940 V01901664728 3 of 3
WHAT HAPPENED SINCE YOUR LAST BILL
Your last bill £48.84
Payments
Payment received by Direct Debit – received 19 Nov -£48.84
Your payment of £50.00 will be applied to your account when your
recent order is complete.
Balance brought forward £0.00
HOW WE WORKED OUT YOUR BILL
Your EE Plan and add-ons 07497157413 – MR ERNEST KOZAR £48.84
› 10GB of data on your plan
› Unlimited standard mins & Monthly charges 11 Nov – 10 Dec
texts in the UK plus EU
Ess Plan 10GB £41 £41.00
› If you have a 5G ready
device you get access to
Add-ons
our fastest 5G speeds
Full Cover £7.84
› Full Cover
To find out more visit
ee.co.uk/myee What you've used
Out of allowance usage charges £0.00
Included with EE
› London Underground WiFi WITHIN ALLOWANCE SUMMARY
Type Used Allowance
Calls - including roaming 0:00 mins Unlimited mins
Texts - including roaming 0 Unlimited texts
Data 10.00 GB
*This bill may not include your most recent calls and text messages.
If you've changed your data allowance, you may see a combined
amount for last month and this upcoming month.
Your total charges £48.84
(Including applicable taxes. This is not a VAT invoice.)
