COMPETENCY BASED CURRICULUM

A. Course Design
Course Title COMPUTER SYSTEMS SERVICING
Qualification Level NC II
Nominal Training Hours Basic Competency 40+4 = 44 hrs.
Common Competency = 80 hrs.
Core Competency = 160 hrs.
S.I.L. = 76 hrs.
TOTAL = 360 hrs.

Course Description:

This course is designed to develop & enhance the knowledge, skills, & attitudes
of a Computer Systems Service Technician, in accordance with industry standards. It
covers the basic and common competencies in addition to the core competencies such
as to install and configure computers systems, set-up computer networks and servers
and to maintain and repair computer systems and networks.

Trainee Entry Requirements:

 Can communicate either oral and written;

 Must pass the trainability/aptitude test.
 Must have completed at least 10 yrs. Basic education or an ALS grade 10
certificate of rating holder. Must have completed at least 10 yrs. Basic education
or an ALS grade 10 certificate of rating holder
 Can communicate either oral or written;
 With basic computer skills
 Must have an internet connection
 Must have access with computer or mobile devices

This list does not include specific institutional requirements such as educational
attainment, appropriate work experience, and others that may be required of the
trainees by the school or training center delivering the TVET program.

Course Structure

Basic Competencies (21st Century Skills with Labor Education)

No. of Hours: (40+4 = 44 hrs.)

Unit of Competency Module Title Learning Outcomes Nominal

Duration
1. Participate in 1.1 Participating in 1.1.1. Obtain and 6 hrs.
workplace workplace convey workplace
communication communication information
1.1.2. Perform duties
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CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
 following workplace
instructions
1.1.3. Complete
relevant work-related
documents
2. Work in a team 2.1 Working in a team 2.1 Describe team
environment environment role and scope 4 hrs.
2.2 Identify one’s role
and responsibility
within team
2.3 Work as a team
member
3. Solve/address 3.1. Solving/addressing 3.1.1 Identify routine 3 hrs.
routine problems routine problems problems
3.1.2 Look for
solutions to routine
problems
3.1.3 Recommend
solutions to
problems
4. Develop Career 4.1 Developing Career 4.1.1. Manage one’s 3 hrs.
and Life Decisions and Life Decisions emotion
4.1.2. Develop
reflective practice
4.1.3. Boost self-
confidence and
develop self-
regulation
5. Contribute to 5.1. Contributing to 5.1.1 Identify 3 hrs.
workplace workplace innovation opportunities to do
innovation things better
5.1.2 Discuss and
develop ideas with
others
5.1.3 Integrate ideas
for change in the
workplace
6. Present relevant 6.1 Presenting relevant 6.1.1 Gather 8 hrs.
information information data/information
6.1.2 Assess
gathered data/
information
6.1.3 Record and

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CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
 present information
7. Practice 7.1 Practicing 7.1 Identify OSH 4 Hrs.
Occupational Safety Occupational Safety and compliance
and Health Policies Health Policies and requirements
and Procedures Procedures 7.2 Prepare OSH
requirements for
compliance
7.3 Perform tasks in
accordance with
relevant OSH policies
and procedures
8. Exercise Efficient 8.1 Exercising Efficient 8.1.1 Identify the 3 Hrs.
and Effective and Effective efficiency and
Sustainable Sustainable Practices in effectiveness of
Practices in the the Workplace resource utilization
Workplace 8.1.2 Determine
causes of inefficiency
and/or ineffectiveness
of resource utilization
8.1.3 Convey
inefficient and
ineffective
environmental
practices
9. Practice 9.1. Practicing 9.1.1 Apply 6 Hrs.
Entrepreneurial Entrepreneurial Skills in entrepreneurial
Skills in the the Workplace workplace best
Workplace practices
9.1.2 Communicate
entrepreneurial
workplace best
practices
9.1.3 Implement cost-
effective operation
10. Understand 10.1 Understanding 10.1.1 Appreciate 4 Hrs.
rules and regulation rules and regulation in of Philippine Labor Law
of labor ethics in the labor ethics in and Rights of the
Philippines Philippines labor law workers

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CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
 Common Competencies
80 Hours
Unit of Nominal
Module Title Learning Outcomes
Competency Duration
1. Apply quality 1.1. Applying 1.1.1. Assess quality of 12 hrs.
standards quality received materials
standards 1.1.2. Assess own work
1.1.3. Engage in quality
improvement
2. Perform 2.1. Performing 2.1.1. Plan and prepare for 12 hrs.
computer computer task to be taken
operations operations undertaken
2.1.2. Input data into computer
2.1.3. Access information using
computer
2.1.4. Produce output / data
using computer system
2.1.5. Use basic functions of a
www-browser to locate
information
2.1.5 maintain computer
equipment and systems
3. Perform 3.1. Performing 3.1.1. Select measuring 10 hrs.
mensuration and mensuration instruments
calculation and calculation 3.1.2. Carry out measurements
and calculations
3.1.3. Maintain measuring
instruments
4. Prepare and 4.1. Preparing and 4.1.1. Identify different kinds of 10 hrs.
interpret interpreting technical drawings
technical drawing technical 4.1.2. Interpret technical
drawing drawing
4.1.3. Prepare / make changes
to electrical / electronic
schematics and drawings
4.1.4. Store technical drawings
and equipment /
instruments
5. Use hand tools 5.1. Using hand 5.1.1. Plan and prepare for 12 hrs.
tools task to be undertaken
5.1.2. prepare hand tools
5.1.3. Use appropriate hand
tools and test equipment
5.1.4. maintain hand tools

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CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
 Unit of Nominal
Module Title Learning Outcomes
Competency Duration
6. Terminate and 6.1. Terminating 6.1.1. Plan and prepare for 12 hrs.
connect electrical and connecting termination / connection
wiring and electrical wiring of electrical wiring /
electronics circuit and electronics electronics circuits
circuit 6.1.2. Terminate / connect
electrical wiring /
electronics circuits
6.1.3. Test termination /
connections of electrical
wiring / electronics
circuits
7. Test electronic 7.1. Testing 7.1.1. Determine criteria for 12 hrs.
components electrical testing electronics
components components
7.1.2. Plan an approach for
component testing
7.1.3. Test components
7.1.4. Evaluate the testing
process

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CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
 Core Competencies
160 Hours
Unit of Module Title Learning Outcomes Nominal
Competency Duration
1. Install and 1.1 Installing and 1.1.1. Assemble computer 40 hrs.
configure configuring hardware
computer computer 1.1.2. Prepare installer
systems systems 1.1.3. Install operating systems
and drivers for
peripherals / devices
1.1.4. Install application
software
1.1.5. Conduct testing and
documentation
2. Set-up computer 2.1. Setting up 2.1.1. Install network cables 40 hrs.
networks computer 2.1.2. Set network
networks configuration
2.1.3. Set router / Wi-Fi /
wireless access point /
repeater configuration
2.1.4. Inspect and test the
configured computer
networks
3. Set-up computer 3.1. Setting up 3.1.1. Set-up user access 40 hrs.
servers computer 3.1.2. Configure network
servers services
3.1.3. Perform testing,
documentation, and pre-
deployment procedures
4. maintain and 4.1. Maintaining 4.1.1. Plan and prepare for 40 hrs.
repair computer and repairing maintenance and repair
systems and computer 4.1.2. Maintain computer
networks systems and systems and networks
networks 4.1.3. Diagnose faults of
computer systems and
networks
4.1.4. Rectify / correct defects
in computer systems and
networks
4.1.5. Inspect and test the
computer systems and
networks

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CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
 Supervised Industry learning
76 hours
Unit of Nominal
Module Title Learning Outcomes
Competency Duration
1. Conduct 1.1 Conducting 1.1.1 Establish Supervised 76 hrs.
Supervised Supervised Industry Learning
Industry Industry training requirement for
Learning Learning trainees
1.1.2 Monitor Supervised
Industry Learning
training
1.1.3 Review and evaluate
Supervised Industry
Learning training
effectiveness

Assessment Methods:

• Case studies and scenarios as a basis for discussion of issues and strategies in
teamwork
• Demonstration with oral questioning
• Examination
• Interview for case discussion
• Life Narrative Inquiry.
• Observation
• Online Case studies and scenarios as a basis for discussion of issues and
strategies in teamwork
• Online Demonstration with oral questioning
• Online Examination
• Online Interview for case discussion
• Online Life Narrative Inquiry.
• Online Observation
• Online Organizational analysis.
• Online Performance Evaluation.
• Online Psychological and behavioral Interviews.
• Online Review of portfolios of evidence and third-party workplace reports of on-
the-job performance.
• Online Role play involving the participation of individual member to the
attainment of organizational goal
• Online Sensitivity analysis.
• Online Sensitivity techniques
• Online Socio-drama and socio-metric methods
• Online Standardized assessment of character strengths and virtues applied.
• Online Test

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CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
• Online third-party report
• Organizational analysis.
• Performance Evaluation.
• Portfolio
• Practical Demonstration w/ oral questioning
• Psychological and behavioral Interviews.
• Review of portfolios of evidence and third-party workplace reports of on-the-job
performance.
• Role play involving the participation of individual member to the attainment of
organizational goal
• Sensitivity analysis.
• Socio-drama and socio-metric methods
• Standardized assessment of character strengths and virtues applied.

Methodologies:  Online Lecture

 Online Discussion
 Online Interaction
 Online Viewing multimedia
 Online Simulation
 Lecture
 Hands on practice
 Demonstration
 Project making/ laboratory exercises

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CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
Resources
Recommended list of tools, equipment, and materials for the training of 25
trainees for Computer Systems Servicing – NC II
Quantity* Tools
10 pcs Screwdriver (standard)
10 pcs Screwdriver (Philips)
5 sets Precision screwdriver
10 pcs Long nose pliers
10 pcs Mechanical pliers
10 sets Allen wrench
10 pcs Crimping tools
10 pcs Soldering iron
10 pcs Solder sucker
5 pcs Wire stripper
1 unit Portable electric screwdriver
1 set Screw bit
5 sets Precision screw drivers
10 pcs Anti-static devices
5 pcs Flash light/Head mounted light
10 cans or 1 unit Can of Compressed Air or Small Portable Vacuum
10 pcs Impact punch down tool
1 unit Hot Air Soldering
1 unit Cleaning Brush
10 pcs Screwdriver (standard)
* Minimum quantity recommended for a Class size of 25 trainees

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CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
Quantity Equipment
10 units Desktop Computer
10 units Laptop computer/Netbook
10 units Computers for server
10 units Server cabinet/Frame
20 pcs Patch panel (24 or 48-ports)
10 sets Working tables
1 unit Internet subscription (at least 50 MBPS)
10 units Uninterruptible Power Supply (UPS)
10 units Hub / Switch
1 unit Managed switch
1 unit KVM Switch
1 Network controller
10 units Router with Wi-Fi
10 units Wireless Access Point
10 units PC Video camera/Web camera
2 units External optical drive
1 unit USB External HDD, 3.5 enclosure
1 unit USB External HDD, 2.5 enclosure
1 unit USB External HDD, All-in-one External enclosure
1 unit Network Attached Storage (NAS) HD – 1 Unit
1 unit 3-in-1 Printer with Wireless Access
11 pieces Flash Disk
10 units Electronic tester VOM
5 units LAN Cable tester

Quantity Materials
400 pcs RJ 45
25 pcs Modular box (RJ45)
20 pcs Raceway or Slotted PVC 1.5” x 1.5” x 48”
1 box UTP Cable (CAT 6)
1 can Contact cleaner
1 pc Whiteboard
1 spool Filler (lead-free)
4 pcs Fiber optic cable 2 meters (terminated)
1 liter Alcohol (Isopropyl 70%)

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CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
Quantity Installers / Softwares
Desktop OS (Windows 7 and up – volume license for
10 units
proprietary software)
Network OS (Windows Server 2008 and up –license
1 unit
for proprietary software)
Office productivity software (license for proprietary
10 units software) FREE version acceptable
OpenOffice/LibreOffice/WPS
Anti-virus (license for proprietary software) or FREE
10 units
version acceptable
10 units Disk utility software - FREE version acceptable
Virtualization software (license for proprietary
10 units
software)- FREE version acceptable
Disk creator software(Bootable USB Image Creator)-
10 units
FREE version acceptable
Disk image software (Image for Recovery system)
10 units
FREE version acceptable

NOTE: For free Open-source systems users - Institutions should own at least one (1)
valid license for the following: Desktop OS, Network OS, Office Productivity Software
and Antivirus.

Quantity Resources / Manuals

26 pieces Motherboard’s manual and installer
10 pieces Device driver installer
1 lot Assorted Computer book, PC Magazines and
journals

Additional:
Internet Connection
1 Unit Personal Computer/ Laptop/ Cellphone with Camera
1 unit webcam
Digitized Learning Contents
Web based Application (Google Classroom or other Free Hosting Site)

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CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
Facilities:

The Computer Systems Service Workshop must be in an infrastructure facility

that is generally accepted to industry standards and practice. Based on class size of
minimum of 25 student/trainees the space requirements for the teaching/ learning and
circulation areas are as follows:
SIZEs AREA TOTAL AREA
TEACHING / LEARNING AREAS
(in METER) (in Sq. Meters) (in Sq. Meters)
Laboratory and/or Lecture area 6x8 48 48
Storage Area 2x2 4 4
Learning Resource Center 4x5 20 20
Equipment Circulation Area 20 20
Total Workshop Area: 92

Qualification of Instructors / Trainers:

COMPUTER SYSTEMS SERVICING – NC II

TRAINERS QUALIFICATION (TQ II)
 Holder of National TVET Trainer’s Certificate (NTTC) Level I in Computer
Systems Servicing NC II
 Must have at least 2 years relevant job/industry experience
 Must have certificate in facilitating E-learning Session
 Must have COC of Practicing Covid-19 Measures in the workplace

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CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
A. Modules of Instruction
Basic Competencies (Full Online)

Unit of Competency: PARTICIPATE IN WORKPLACE COMMUNICATION

Modules Title: PARTICIPATING IN WORKPLACE COMMUNICATION
Module Descriptor: This unit covers the knowledge, skills and attitudes required
to gather, interpret and convey information in response to workplace requirements.

Nominal Duration: 6 hrs.

Summary of Learning Outcomes:

LO1 Obtain and convey workplace information
LO2 Perform duties following workplace instructions
LO3 Complete relevant work-related documents

Details of Learning Outcomes:

LO1 Obtain and convey workplace information

Assessment Contents Conditions Methodologie Assessment

Criteria s Methods
1.1 1.1  Learning  Online  Online
Specific Effective Manage Group Oral
and verbal ment discus examin
relevant and System sion ation
informatio nonverbal (LMS)  Web  Online
n is communica  Online Confer Practic
Referenc encing al test
accessed tion
es  Online  Online
from 1.2
 Fax Live Simulati
appropriat Different machine sessio on/Role
e modes of  Telephon ns, play
sources communica e Lectur  Online
1.2 tion  Notebook e, Observ
Effective 1.3  Writing Demon ation
questionin Medium of materials stration and
g, communica  Compute  Online Oral
active tion in r with Report Questio
listening the Internet orial ning
and workplace connectio  Online
speaking 1.4 n Demon
stration
skills are Organizatio
with
used to nal Oral
gather policies Questio
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CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
 and 1.5 ning
convey Communic
informatio ation
n procedures
1.3 and
Appropriat systems
e 1.6 Lines of
medium is Communic
used ation
to transfer 1.7
informatio Technology
n and relevant to
ideas the
1.4 enterprise
Appropriat and the
e individual’s
nonverbal work
communic responsibili
ation is ties
used 1.8
1.5 Workplace
Appropriat etiquette
e lines 1.9
of Following
communic simple
ation spoken
with language
supervisor 1.10
s Performing
and routine
colleague workplace
s duties
are following
identified simple
and written
followed notices
1.6 1.11
Defined Participatin
workplace g in
procedur workplace
es for the meetings
location and
and
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CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
 storage of discussions
informatio 1.12
n are Preparing
used work
1.7 related
Personal documents
interaction 1.13
is carried Estimating,
out clearly calculating
and and
concisely recording
routine
workplace
measures
1.14
Relating/
Interacting
with people
of
various
levels in
the
workplace
1.15
Gathering
and
providing
basic
information
in
response
to
workplace
requiremen
ts
1.16 Basic
business
writing
skills
1.17
Interperson
al skills
in the
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CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
 workplace
1.18
Active-
listening
skills

LO2 Perform duties following workplace instructions

Assessment Contents Conditions Methodologie Assessment

Criteria s Methods
2.1 2.1 Effective  Learning  Online  Online
Written verbal Manage Group Oral
notices and non-verbal ment discus examin
and communication System sion ation
instruction 2.2 Different (LMS)  Web  Online
s modes of  Online Confer Practic
Referenc encing al test
are read communication
es  Online  Online
and 2.3 Medium of
 Fax Live Simulat
interprete communication machine sessio ion/Rol
d in in  Telephon ns, e play
accordan the workplace e Lectur  Online
ce with 2.4  Noteboo e, Observ
organizati Organizational/ k Demon ation
onal Workplace  Writing stration and
guidelines policies materials  Online Oral
2.2 2.5  Compute Report Questio
Routine Communicatio r with orial ning
written n Internet  Online
instruction procedures connecti Demon
on stration
are and
with
followed systems Oral
based on 2.6 Lines of Questio
establishe communication ning
d 2.7 Technology
procedure relevant to the
s enterprise and
2.3 the
Feedback individual’s
is given work
to responsibilities
workplace 2.8 Effective
superviso questioning

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CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
 r based techniques
instruction (clarifying and
s/ probing)
informatio 2.9 Workplace
n etiquette
received 2.10 Following
2.4 simple
Workplac spoken
e instructions
interactio 2.11
ns are Performing
conducte routine
d in a workplace
courteous duties
manner following
2.5 simple
Where written notices
necessary 2.12
, Participating in
clarificatio workplace
ns about meetings
routine and
workplace discussions
procedure 2.13
s and Completing
matters workrelated
concernin documents
g 2.14
conditions Estimating,
of calculating and
employm recording
ent are routine
sought workplace
and measures
asked 2.15 Relating/
from Responding to
appropriat people of
e sources various
2.6 levels in the
Meetings workplace
outcomes 2.16 Gathering
are and

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CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
 interprete providing
d and information in
implemen response to
ted workplace
requirements
2.17 Basic
questioning/
querying
2.18 Skills in
reading for
information
2.19 Skills in
locating

LO3 Complete relevant work-related documents

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
3.1 Issues 3.1  Learning  Online  Online
and problems Effective Managem Group Oral
are identified verbal ent discuss examin
as they arise and non- System ion ation
3.2 verbal (LMS)  Web  Online
communica  Online Confer Practica
Referenc encing l test
Information tion
es  Online  Online
regarding 3.2
 Fax Live Simulati
problems and Different machine session on/Role
issues are modes of  Telephon s, play
organized communica e Lecture  Online
coherently to tion  Notebook , Observ
ensure clear 3.3  Writing Demon ation
and Workplace materials stration and
effective forms  Computer  Online Oral
communication and with Report Questio
3.3 Dialogue documents Internet orial ning
is initiated with 3.4 connectio  Online
appropriate Organizatio n Demons
tration
personnel nal/
with
3.4 Workplace Oral
policies Questio
Communication 3.5 ning
problems and Communica

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CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
issues are tion
raised procedures
as they arise and
systems
3.6
Technology
relevant to
the
enterprise
and the
individual’s
work
responsibilit
ies
3.7
Completing
workrelated
documents
3.8
Applying
operations
of addition,
subtraction,
division
and
multiplicatio
n
3.9
Gathering
and
providing
information
in
response to
workplace
requirement
s
3.10
Effective
record

Unit of Competency: WORK IN A TEAM ENVIRONMENT

Modules Title: WORKING IN A TEAM ENVIRONMENT
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CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
 Module Descriptor: This unit covers the skills, knowledge and attitudes to
identify one’s roles and responsibilities as a member of a team.

Nominal Duration: 3 hrs.

Summary of Learning Outcomes:

LO1 Describe team role and scope
LO2 Identify one’s role and responsibility within a team
LO3 Work as a team member

Details of Learning Outcomes:

LO1 Describe team role and scope

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1 The 1.1 Group  Learning  Online  Online
role and structure Manage Group Oral
objective of 1.2 Group ment discussi examina
the developmen System on tion
team is t (LMS)  Web  Online
identified 1.3 Sources  Online Confere Practical
Referenc ncing test
from of
es  Online  Online
available information
 Access Live Simulati
sources of 1.4 to session on/Role
information Communica relevant s, play
1.2 Team ting workplac Lecture,  Online
parameters with others, e or Demon Observa
, appropriatel appropri stration tion and
reporting y ately  Online Oral
relationship consistent simulate Reporto Questio
s and with the d rial ning
responsibili culture of environm  Online
ties are the ent Demons
identified workplace where tration
assessm with Oral
from 1.5
ent can Questio
team Developing take ning
discussions ways place
and in improving  Materials
appropriate work relevant
external structure to the
sources and propose
performing d activity
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CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
 respective or tasks
roles in
the group or
organization

LO2 Identify one’s role and responsibility within a team

Assessment Contents Conditions Methodologie Assessment

Criteria s Methods
2.1 2.1 Team  Learning  Online  Online
Individual roles and Manage Group Oral
roles objectives ment discuss examin
and 2.2 Team System ion ation
responsibi structure (LMS)  Web  Online
lities and  Online Confer Practica
Referen encing l test
within the parameters
ces  Online  Online
team 2.3 Team
 Access Live Simulati
environme developme to session on/Role
nts are nt relevant s, play
identified 2.4 workpla Lecture  Online
2.2 Roles Sources of ce or , Observ
and information appropri Demon ation
objectives 2.5 ately stration and
of the Communic simulate  Online Oral
team is ating d Report Questio
identified with others, environ orial ning
from appropriatel ment  Online
available y where Demon
assess stration
sources of consistent
ment with
informatio with the can take Oral
n culture of place Questio
2.3 Team the  Material ning
parameter workplace s
s, 2.6 relevant
reporting Developing to the
relationshi ways propose
ps and in d activity
responsibi improving or task
lities are work
identified structure
based on and
team performing

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CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
 discussion respective
s roles in
and the group
appropriat or
e external organizatio
sources n

LO3 Work as a team member

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
3.1 Effective 3.1  Learning  Online  Online
and Communica Manage Group Oral
appropriate tion ment discussi examina
forms of Process System on tion
communicati 3.2 (LMS)  Web  Online
ons Workplace  Online Confere Practical
Referen ncing test
are used communicat
ces  Online  Online
and ion
 Access Live Simulati
interactions protocol to session on/Role
undertaken 3.3 Team relevant s, play
with planning workplac Lecture  Online
team and e or , Observa
members decision appropri Demon tion and
based on making ately stration Oral
company 3.4 Team simulate  Online Questio
practices. thinking d Reporto ning
3.2 Effective 3.5 Team environ rial  Online
and roles ment Demons
appropriate 3.6 Process where tration
assessm with
contributions of team
ent can Oral
made to developme take Questio
complement nt place ning
team 3.7  Material
activities Workplace s
and context relevant
objectives, 3.8 to the
based on Communica propose
workplace ting d activity
context appropriatel or task
3.3 y,
Protocols in consistent

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 reporting are with
observed the culture
based of the
on standard workplace
company 3.9
practices. Interacting
3.4 effectively
Contribute with
to the others
developmen 3.10
t of Deciding as
teamwork an
plans individual
based on an and as
understandi a group
ng of using
team’s role group think
and strategies
objectives and
techniques
3.11
Contributing
to
Resolution
of
issues and
concerns

Unit of Competency: SOLVE/ADDRESS GENERAL WORKPLACE PROBLEMS

Modules Title: SOLVING/ADDRESSING GENERAL WORKPLACE
PROBLEMS
Module Descriptor: This unit covers the knowledge, skills and attitudes required
to apply problem-solving techniques to determine the origin of problems and plan for
their resolution. It also includes addressing procedural problems through
documentation, and referral.

Nominal Duration: 4 hrs.

Summary of Learning Outcomes:

LO1 Identify routine problems
LO2 Look for solutions to routine problems
LO3 Recommend solutions to problems

23 | P a g e
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 Details of Learning Outcomes:

LO1 Identify routine problems

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1 1.1  Learning  Online  Online
Routine Current Manageme Group Oral
problems industry nt System discussi examinat
or hardware (LMS) on ion
procedur and  Assessmen  Web  Online
al software t will require Confere Practical
access to a ncing test
problem products
workplace  Online  Online
areas and
over an Live Simulati
are services extended session on/Role
identified 1.2 period, or a s, play
1.2 Industry suitable Lecture,  Online
Problems maintenan method of Demons Observat
to be ce, gathering tration ion and
investigat service evidence of  Online Oral
ed are and operating Reporto Question
defined helpdesk ability over rial ing
and practices, a range of  Online
determin processes situations. Demonst
ed and ration
with Oral
1.3 procedure
Question
Current s ing
condition 1.3
s Industry
of the standard
problem diagnostic
are tools
identified 1.4
and Malfunctio
document ns and
ed resolutions
1.5
Identifying
current
industry
hardware
and
software
24 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
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 products
and
services
1.6
Identifying
current
industry
maintenan
ce,
services
and
helpdesk
practices,
processes
and
procedure
s.
1.7
Identifying
current
industry
standard
diagnostic
tools
1.8
Describing
common
malfunctio
ns and
resolutions
.
1.9
Determinin
g the
root cause
of a
routine
malfunctio
n

LO2 Look for solutions to routine problems

Assessment Contents Conditions Methodologie Assessment

25 | P a g e
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Criteria s Methods
2.1 Potential 2.1  Assessme  Online  Online
solutions to Current nt will Group Oral
problem are industry require discuss examin
identified hardware access to ion ation
2.2 and an  Web  Online
Recommend software operating Confer Practica
plant over encing l test
ation products
an  Online  Online
about and
extended Live Simulati
possible services period, or session on/Role
solutions are 2.2 a suitable s, play
developed, Industry method of Lecture  Online
documented, service gathering , Observ
ranked and and evidence Demon ation
presented to helpdesk of stration and
appropriate practices operating  Online Oral
person for , ability over Report Questio
decision processe a range of orial ning
s and situations.  Online
procedur A bank of Demons
scenarios / tration
es
case with
2.3 studies / Oral
Operatin what ifs Questio
g will be ning
systems required as
2.4 well as
Industry bank of
standard questions
diagnosti which will
c tools be used to
2.5 probe the
Malfuncti reason
behind the
ons and
observable
resolutio
action.
ns.  Learning
2.6 Root Manageme
cause nt System
analysis (LMS)
2.7
Identifyin
g
current

26 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
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 industry
hardware
and
software
products
and
services
2.8
Identifyin
g
services
and
helpdesk
practices
,
processe
s and
procedur
es.
2.9
Identifyin
g
operating
system
2.10
Identifyin
g
current
industry
standard
diagnosti
c tools
2.11
Describin
g
common
malfuncti
ons and
resolutio
ns.
2.12
Determin

27 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
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 ing the
root
cause of
a
routine
malfuncti
on

LO3 Recommend solutions to problems

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
3.1 3.1  Assessmen  Online  Online
Implementat Standard t will Group Oral
ion of procedures require discussi examina
solutions are 3.2 access to on tion
planned Documenta an  Web  Online
3.2 tion operating Confere Practical
Evaluation plant over ncing test
produce
of an  Online  Online
3.3
implemente extended Live Simulati
d solutions Producing period of session on/Role
are planned documentat time, or a s, play
3.3 ion suitable Lecture,  Online
Recommend that method of Demon Observa
ed solutions recommend gathering stration tion and
are s evidence of  Online Oral
documented solutions to operating Reporto Questio
and submit problems ability over rial ning
3.4 a range of  Online
to
Following situations. Demons
appropriate
established A bank of tration
person for scenarios / with Oral
confirmation procedures
case Questio
studies / ning
what ifs will
be required
as well as
bank of
questions
which will
be used to
probe the
reason
behind the
28 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
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 observable
action.
 Learning
Manageme
nt System
(LMS)

Unit of Competency: DEVELOP CAREER AND LIFE DECISIONS

Modules Title: DEVELOPING CAREER AND LIFE DECISIONS
Module Descriptor: This unit covers the knowledge, skills, and attitudes in
managing one’s emotions, developing reflective practice, and boosting self-
confidence and developing self-regulation.

Nominal Duration: 3 hrs.

Summary of Learning Outcomes:

LO1 Manage one’s emotion
LO2 Develop reflective practice
LO3 Boost self-confidence and develop self-confidence

Details of Learning Outcomes:

LO1 Manage one’s emotion

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1 Self- 1.1  Learning  Online  Online
manageme Selfmanagem Manage Group Oral
nt strategies ent ment discussi examina
are strategies that System on tion
identified assist in (LMS)  Web  Online
1.2 Skills to regulating  Access conferen Practical
work to cing test
behavior and
independent workplac  Online  Online
achieving
ly and to e and Live Simulati
show personal and resource sessions on/ Role
initiative, to learning goals s , play
be (e.g. Nine  Manuals Lecture,  Online
conscientio selfmanagem and Demons Observa
us, and ent policies tration tion and
persevering strategies on  Online Oral
in the face according to Workplac Reportor Questio
of setbacks Robert Kelley) e ial ning
and 1.2 Enablers Diversity  Online
frustrations and Demons
29 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
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are barriers in tration
developed achieving with
1.3 personal and Oral
Techniques career goals Questio
for 1.3 ning
effectively Techniques in  Online
handling case
handling
negative studies
negative
emotions emotions and
and unpleasant
unpleasant situation in
situation in the
the workplace
workplace such as
are frustration,
examined anger, worry,
anxiety, etc.
1.4 Managing
properly one’s
emotions and
recognizing
situations that
cannot be
changed and
accept them
and
remain
professional
1.5
Developing
self-discipline,
working
independently
and showing
initiative to
achieve
personal
and career
goals
1.6 Showing
confidence,
and
resilience in
30 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
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 the
face of
setbacks
and
frustrations
and other
negative
emotions and
unpleasant
situations in
the
workplace

LO2 Develop reflective practice

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
2.1 Personal 2.1 Basic  Learning  Online  Online
strengths SWOT Managem Group Oral
and analysis ent discussio examina
achievement 2.2 System n tion
s, Strategies to (LMS)  Web  Online
based on improve  Access to conferen Practical
self- workplac cing test
one’s
assessment e and  Online  Online
attitude in
strategies resources Live Simulati
and the  Manuals sessions on/ Role
teacher workplace and , play
feedback 2.3 Gibbs’ policies Lecture,  Online
are Reflective on Demonst Observa
contemplate Cycle/Model Workplac ration tion and
d (Description, e  Online Oral
2.2 Progress Feelings, Diversity Reportori Question
when Evaluation, al ing
seeking and Analysis,  Online
responding Conclusion, Demonst
to ration
and Action
feedback with
plan)
from Oral
teachers to 2.4 Using Question
assist the basic ing
them in SWOT  Online
consolidatin analysis case
g as self- studies
strengths,
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addressing assessment
weaknesses strategy
and 2.5
fulfilling their Developing
potential reflective
are practice
monitored
through
2.3
realization
Outcomes of
personal of
and limitations,
academic likes/
challenges dislikes;
by through
reflecting on showing of
previous self
problem confidence
solving and 2.6
decision Demonstrati
making ng
strategies
self-
and
feedback acceptance
from and being
peers and able to
teachers accept
are challenges
predicted

LO3 Boost self-confidence and develop self-confidence

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
3.1 Efforts 3.1 Four  Learning  Online  Online
for components Managem Group Oral
continuous of ent discussio examinat
self- self- System n ion
improveme regulation (LMS)  Web  Online
nt are based on  Access to conferen Practical
demonstrat workplace cing test
Self-
ed and  Online  Online
Regulation
3.2 resources Live Simulati
Counter- Theory  Manuals sessions on/ Role
productive (SRT) and , play
tendencies 3.2 policies Lecture,  Online
Personality
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at work are development on Demonst Observat
eliminated concepts Workplac ration ion and
3.3 Positive 3.3 Self-help e  Online Oral
outlook in concepts (e. Diversity Reportori Question
life are g., al ing
maintained. 7 Habits by  Online
Demonst
Stephen
ration
Covey,
with
transactional Oral
analysis, Question
psycho- ing
spiritual  Online
concepts) case
3.4 studies
Performing
effective
communicati
on
skills –
reading,
writing,
conversing
skills
3.5 Showing
affective
skills –
flexibility,
adaptability,
etc.
3.6 Self-
assessment
for
determining
one’s
strengths
and
weaknesses

Unit of Competency: CONTRIBUTE TO WORKPLACE INNOVATION

Modules Title: CONTRIBUTING TO WORKPLACE INNOVATION
Module Descriptor: This unit covers the knowledge, skills and attitudes required
to make a pro-active and positive contribution to workplace innovation.

33 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
 Nominal Duration: 3 hrs.

Summary of Learning Outcomes:

LO1 Identify opportunities to do things better
LO2 Discuss and develop ideas with others
LO3 Integrate ideas for change in the workplace.

Details of Learning Outcomes:

LO1 Identify opportunities to do things better

Assessmen Contents Conditions Methodologies Assessment

t Criteria Methods
1.1 1.1 Roles of  Learning  Online  Online
Opportuniti individuals Managem Group Oral
es for in ent discussio examina
improveme suggesting System n tion
nt are and (LMS)  Web  Online
identified making  Pens, conferen Practical
proactively papers cing test
improvemen
in own area and writing  Online  Online
ts.
of work. implement Live Simulati
1.2 1.2 Positive s. sessions on/ Role
Information impacts  Cartolina. , play
are and  Manila Lecture,  Online
gathered challenges papers. Demonst Observa
and in  Computer ration tion and
reviewed innovation. with  Online Oral
which may 1.3 Types of Internet Reportori Question
be relevant changes Connectio al ing
to ideas and n  Online
and which responsibilit  MS Demonst
might assist PowerPoin ration
y.
in gaining t with Oral
1.4 Seven
support for Application Question
idea. habits of or similar ing
highly application
effective
people.
1.5
Identifying
opportunitie
s to
improve and
to do
34 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
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 things
better.
Involvement.
1.6
Identifying
the
positive
impacts
and the
challenges
of change
and
innovation.
1.7
Identifying
examples of
the
types of
changes
that are
within and
outside own
scope
of
responsibilit
y

LO2 Discuss and develop ideas with others

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
2.1 2.1 Roles of  Learning  Online  Online
People individuals Manage Group Oral
who in ment discuss examin
could suggesting System ion ation
provide and (LMS)  Web  Online
input to making  Pens, confere Practic
papers ncing al test
ideas for improveme
and  Online  Online
improvem nts.
writing Live Simulat
ents are 2.2 Positive impleme session ion/
identified. impacts nts. s, Role
2.2 Ways and  Cartolina Lecture play

35 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
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 of challenges . ,  Online
approachi in  Manila Demon Observ
ng innovation. papers. stration ation
people to 2.3 Types  Compute  Online and
begin of changes r with Report Oral
sharing and Internet orial Questi
Connecti oning
ideas are responsibilit
on  Online
selected. y.
MS Demon
2.3 2.4 Seven stration
PowerPo
Meeting is habits of with
int
set highly Oral
Applicati
with effective Questi
on or
relevant people. oning
similar
people. 2.5
applicatio
2.4 Ideas Identifying
n
for follow opportunitie
up s to
are improve
review and to do
and things
selected better.
based on Involvemen
feedback. t.
2.5 2.6
Critical Identifying
inquiry the
method is positive
used to impacts
discuss and the
and challenges
develop of change
ideas with and
others. innovation.
2.7
Providing
examples
of the types
of
changes
that are
within and
outside
own scope
36 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
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 of
responsibilit
y
2.8
Communica
ting
ideas for
change
through
small
group
discussions
and
meetings.

LO3 Integrate ideas for change in the workplace.

Assessmen Contents Conditions Methodologies Assessment

t Criteria Methods
3.1 Critical 3.1 Roles of  Learning  Online  Online
inquiry individuals Managem Group Oral
method is in suggesting ent discussi examina
used and System on tion
to integrate making (LMS)  Web  Online
different improvement  Pens, conferen Practical
ideas for papers cing test
s.
change of and  Online  Online
3.2 Positive
key writing Live Simulati
people. impacts implement sessions on/ Role
3.2 and s. , play
Summarizin challenges in  Cartolina. Lecture,  Online
g, innovation.  Manila Demonst Observa
analyzing 3.3 Types of papers. ration tion and
and changes  Computer  Online Oral
generalizin and with Reportor Questio
g skills responsibility Internet ial ning
are used to . Connectio  Online
extract 3.4 Seven n Demons
salient MS tration
habits of
points in PowerPoi with
highly
the pool nt Oral
of ideas. effective Questio
people. Applicatio
3.3 n or ning
Reporting 3.5 Basic
similar
37 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
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skills research application
are likewise skills.
used 3.6
to Identifying
communica opportunities
te to
results.
improve and
3.4 Current
to do
Issues
and things better.
concerns Involvement.
on the 3.7
systems, Identifying
processes the
and positive
procedures, impacts
as and the
well as the challenges
need of change
for simple and
innovative
innovation.
practices
are 3.8 Providing
identified examples
of the types
of
changes that
are
within and
outside
own scope of
responsibility
.
3.9
Communicati
ng
ideas for
change
through
small
group
discussions
and
meetings.
3.10
38 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
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 Demonstrati
ng
skills in
analysis
and
interpretation
of data.

Unit of Competency: PRESENT RELEVANT INFORMATION

Modules Title: PRESENTING RELEVANT INFORMATION
Module Descriptor: This unit of covers the knowledge, skills and attitudes
required to present data/information appropriately.
Nominal Duration: 8 hrs.

Summary of Learning Outcomes:

LO1 Gather data/ information
LO2 Assess gathered data/ information
LO3 Record and present information

Details of Learning Outcomes:

LO1 Gather data/ information

Assessment Contents Conditions Methodologie Assessment

Criteria s Methods
1.1 1.1  Learnin  Online  Online
Evidence, Organizational g Group Oral
facts protocols Manage discus exami
and 1.2 ment sion nation
information Confidentiality System  Web  Online
are 1.3 Accuracy (LMS) confer Practi
collected  Evidenc encing cal
1.4 Business
1.2 e of  Online test
mathematics
Evaluation, compet Live  Online
terms and ent sessio Simul
of reference statistics perform ns, ation/
and 1.5 Data ance Lectur Role
conditions analysis should e, play
are techniques/ be Demo  Online
reviewed to procedures obtaine nstrati Obser
determine 1.6 Reporting d by on vation
whether requirements to observi  Online and
data/ a ng an Report Oral
information range of individu orial Questi
39 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
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falls within audiences al in an oning
project 1.7 Legislation, informat  Online
scope policy ion Demo
and procedures manage nstrati
relating to the ment on
conduct of role with
within Oral
evaluations
the Questi
1.8
workpla oning
Organizational ce or  Online
values, ethics operatio Case
and nal or study
codes of simulat
conduct ed
1.9 Describing environ
organizational ment.
protocols
relating
to client liaison
1.10 Protecting
confidentiality
1.11 Describing
accuracy
1.12 Computing
business
mathematics
and
statistics
1.13 Describing
data
analysis
techniques/
procedures
1.14 Reporting
requirements to
a
range of
audiences
1.15 Stating
legislation,
policy and
procedures
relating
to the conduct
40 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
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 of
evaluations
1.16 Stating
organizational
values, ethics
and codes of
conduct

LO2 Assess gathered data/ information

Assessmen Contents Conditions Methodologies Assessment

t Criteria Methods
2.1. 2.1  Learning  Online  Online
Technical Business Manage Group Oral
information mathemati ment discussi examin
system is cs and System on ation
operated statistics (LMS)  Web  Online
using 2.2 Data  Evidence confere Practica
of ncing l test
agreed analysis
competen  Online  Online
procedures techniques
t Live Simulati
2.2. / performa session on/ Role
Appropriate procedures nce s, play
and valid 2.3 should be Lecture,  Online
procedures Reporting obtained Demons Observ
are requiremen by tration ation
operated for ts to a observing  Online and
inputting, range of an Reporto Oral
maintaining, audiences individual rial Questio
and 2.4 in an ning
archiving Legislation, informatio  Online
information policy n Demons
manage tration
2.3. and
ment role with
Software procedures within the Oral
required are relating to workplac Questio
utilized to the e or ning
execute the conduct of operation  Online
project evaluations al or Case
activities 2.5 simulated study
2.4. Organizati environm
Information onal ent.
and data values,
obtained ethics and
are codes of
41 | P a g e
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handled, conduct
edited, 2.6
formatted, Computing
and business
checked mathemati
from a cs and
range of statistics
internal and 2.7
external Describing
sources data
2.5. analysis
Information techniques
are /
extracted, procedures
entered, 2.8
and Reporting
processed requiremen
to produce ts to a
the outputs range of
required by audiences
customers 2.9 Stating
2.6. Own legislation,
skills and policy and
understandi procedures
ng are relating to
shared to the
help others conduct of
2.7. evaluations
Specified 2.10
security Stating
measures organizatio
are nal
implemente values,
d to protect ethics and
the codes of
confidentiali conduct
ty and
integrity of
project data
held in IT
systems

LO3 Record and present information

42 | P a g e
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Assessment Contents Conditions Methodologies Assessment
Criteria Methods
3.1 Studied 3.1 Data  Learning  Online  Online
data/ analysis Manage Group Oral
information techniques/ ment discussi examin
are recorded. procedures System on ation
3.2 3.2 (LMS)  Web  Online
Recommendati Reporting  Evidence confere Practica
of ncing l test
ons are requiremen
compete  Online  Online
analyzed for ts to a
nt Live Simulati
action to range of performa session on/
ensure they are audiences nce s, Role
compatible with 3.3 should Lecture, play
the project’s Legislation, be Demons  Online
scope and policy obtained tration Observ
terms and by  Online ation
of reference. procedures observin Reporto and
3.3 Interim and relating to g an rial Oral
final reports are the individual Questio
analyzed and conduct of in an ning
outcomes are evaluations informati  Online
on Demon
compared to 3.4
manage stration
the Organizatio ment role with
criteria nal within the Oral
established at values, workplac Questio
the outset. ethics and e or ning
3.4 Findings codes of operation  Online
are conduct al or Case
presented to 3.5 simulated study
stakeholders. Describing environm
data ent.
analysis
techniques/
procedures
3.6
Reporting
requiremen
ts to a
range of
audiences
3.7 Stating

43 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
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 legislation,
policy and
procedures
relating to
the
conduct of
evaluations
3.8 Stating
organisatio
nal
values,
ethics and
codes of
conduct
practices

Unit of Competency: PRACTICE OCCUPATIONAL SAFETY AND HEALTH

POLICIES AND PROCEDURES
Modules Title: PRACTICING OCCUPATIONAL SAFETY AND HEALTH
POLICIES AND PROCEDURES
Module Descriptor: This unit covers the knowledge, skills and attitudes required
to identify OSH compliance requirements, prepare OSH requirements for
compliance, perform tasks in accordance with relevant OSH policies and procedures
Nominal Duration: 4 hrs.

Summary of Learning Outcomes:

LO1 Identify OSH compliance requirements
LO2 Prepare OSH requirements for compliance
LO3 Perform tasks in accordance with relevant OSH policies and
procedures

Details of Learning Outcomes:

LO1 Identify OSH compliance requirements

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
1.1 Relevant 1.1. OSH  Learning  Online  Online
OSH preventive Managem Group Oral
requirements, and control ent discussi examina
regulations, requirements System on tion
policies and 1.2. (LMS)  Web  Online
procedures Hierarchy of  Facilities, conferen Practical
are materials, cing test
Controls
44 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
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identified in 1.3. Hazard tools and  Online  Online
accordance Prevention equipmen Live Simulati
with and t sessions on/ Role
workplace Control necessary , play
policies 1.4. General for the Lecture,  Online
and OSH activity Demonst Observa
procedures ration tion and
principles
1.2 OSH  Online Oral
1.5. Work
activity Reportor Questio
nonconformiti standards ial ning
es are and  Online
conveyed to procedures Demons
appropriate 1.6. Safe tration
personnel handling with
1.3 OSH procedures Oral
preventive of Questio
and control tools, ning
requirements equipment  Online
are and materials Case
identified in study
1.7. Standard
accordance
emergency
with
OSH work plan
policies and
and procedures
procedures in the
workplace
1.8.
Communicat
ion
skills
1.9.
Interpersona
l
skills
1.10. Critical
thinking
skills
1.11.
Observation
skills

LO2 Prepare OSH requirements for compliance

Assessme Contents Conditions Methodologies Assessment

45 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
nt Criteria Methods
2.1 OSH 2.1.  Learning  Online  Online
work Resources Manage Group Oral
activity necessary ment discussi examin
material, to System on ation
tools and execute (LMS)  Web  Online
equipment hierarchy  Facilities, confere Practica
requireme materials, ncing l test
of controls
nts are tools, and  Online  Online
2.2. General
identified equipmen Live Simulati
in OSH t session on/ Role
accordanc principles necessar s, play
e with 2.3. Work y for the Lecture,  Online
workplace standards activity Demons Observ
policies and tration ation
and procedures  Online and
procedures 2.4. Safe Reporto Oral
2.2. handling rial Questio
Required procedures ning
OSH of  Online
materials, Demons
tools,
tools tration
equipment
and with
equipment and Oral
are materials Questio
acquired in 2.5. ning
accordanc Different  Online
e with OSH Case
workplace control study
policies measures
and 2.6.
procedures Communica
2.3. tion
Required skills
OSH
2.7.
materials,
Estimation
tools
and skills
equipment 2.8.
are Interperson
arranged/ al
placed in skills
accordanc 2.9. Critical
e with thinking
OSH work skills
standards 2.10.
46 | P a g e
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 Observation
skills
2.11.
Material,
tool
and
equipment
identificatio
n skills
LO3 Evaluate effectiveness of Occupational Safety and Health work instructions

Assessme Contents Conditions Methodologies Assessment

nt Criteria Methods
3.1 OSH 3.1. OSH  Learning  Online  Online
Practices work Manage Group Oral
are standards ment discussi examin
observed 3.2. Industry System on ation
based on related (LMS)  Web  Online
workplace work  Facilities, confere Practica
standards materials, ncing l test
activities
3.2 tools, and  Online  Online
3.3. General
Observed equipmen Live Simulati
OSH OSH t session on/
practices principles necessar s, Role
are 3.4. OSH y for the Lecture, play
measured Violations activity Demons  Online
against Non- tration Observ
approved compliance  Online ation
OSH work Reporto and
metrics activities rial Oral
3.3 3.5 Questio
Findings Communicat ning
regarding ion  Online
effectivene Demon
skills
ss are stration
3.6 with
assessed Interpersona Oral
and gaps l Questio
identified skills ning
are 3.7  Online
implement Troubleshoo Case
ed based ting study
on skills
3.8 Critical
thinking
47 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
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 Skill
3.9
Observation

Unit of Competency: EXERCISE EFFICIENT AND EFFECTIVE SUSTAINABLE

PRACTICES IN THE WORKPLACE
Modules Title: EXERCISING EFFICIENT AND EFFECTIVE SUSTAINABLE
PRACTICES IN THE WORKPLACE
Module Descriptor: This unit covers the knowledge, skills, and attitude to
interpret environmental Issues, establish targets to evaluate environmental practices
and evaluate effectiveness of environmental practices
Nominal Duration: 3 hrs.

Summary of Learning Outcomes:

LO1 Identify the efficiency and effectiveness of resource utilization

LO2 Determine causes of inefficiency and/or ineffectiveness of resource
utilization
LO3 Evaluate effectiveness of environmental practices

Details of Learning Outcomes:

LO1 Identify the efficiency and effectiveness of resource utilization

Assessmen Contents Conditions Methodologies Assessment

t Criteria Methods
1.1 1.1.  Learning  Online  Online
Required Importanc Managem Group Oral
resource e of ent discussi examin
utilization in Environme System on ation
the ntal (LMS)  Web  Online
workplace Literacy  Workplace confere Practica
is  Tools, ncing l test
1.2.
measured materials  Online  Online
Environme
using and Live Simulati
appropriate ntal equipment session on/
techniques Work relevant to s, Role
1.2 Data Procedure the tasks Lecture, play
are s  PPE Demons  Online
recorded in 1.3. Waste  Manuals tration Observ
accordance Minimizati and  Online ation
with on references Reporto and
workplace 1.4. rial Oral
protocol Efficient Questio
1.3 Energy ning
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Recorded Consumpti  Online
data ons Demon
are 1.5 stration
compared Recording with
to Skills Oral
determine 1.6 Writing Questio
the ning
Skills
efficiency  Online
1.7
and Case
effectivene Innovation study
ss of Skills
resource
utilization
according
to
established
environmen
tal
work
procedures

LO2 Determine causes of inefficiency and/or ineffectiveness of resource

utilization

Assessment Contents Conditions Methodologies Assessment

Criteria Methods
2.1 2.1  Learning  Online  Online
Potential Causes of Managem Group Oral
causes of environme ent discussi examin
inefficiency ntal System on ation
and/or inefficienci (LMS)  Web  Online
ineffectiven es and  Workplac confere Practic
ess are e ncing al test
ineffective
listed 2.2  Tools,  Online  Online
ness
Causes of materials Live Simulati
inefficiency 2.2 and session on/
and/or Deductive equipment s, Role
ineffectiven Reasoning relevant to Lecture, play
ess are Skills the tasks Demon  Online
identified 2.3 Critical  PPE stration Observ
through thinking  Manuals  Online ation
deductive 2.4 and Reporto and
reasoning Problem reference rial Oral
2.3 Solving s Questio
Identified 2.5 ning
causes of  Online
49 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
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inefficiency Observatio Demon
and/or n stration
ineffectiven Skills with
ess are 2.1 Oral
validated Causes of Questio
thru environme ning
established  Online
ntal
environment Case
inefficienci
al study
procedures es and
ineffective
ness
2.2
Deductive
Reasoning
Skills
2.3 Critical
thinking
2.4
Problem
Solving
2.5
Observatio
n Skills

LO3 Convey inefficient and ineffective environmental practices

Assessme Contents Conditions Methodologies Assessment

nt Criteria Methods
3.1 3.1  Learning  Online  Online
Efficiency Appropriate Managem Group Oral
and Personnel ent discussi examin
effectivene to System on ation
ss of address the (LMS)  Web  Online
resource environmen  Workplace confere Practica
utilization  Tools, ncing l test
tal
are materials  Online  Online
hazards
reported to and Live Simulati
appropriat 3.2 equipment session on/
e Environmen relevant to s, Role
personnel tal the tasks Lecture, play
3.2 corrective  PPE Demons  Online
Concerns actions  Manuals tration Observ
related 3.3 Written and  Online ation
resource and Oral references Reporto and
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CBC-COMPUTER SYSTEMS SERVICING NC II
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utilization Communica rial Oral
are tion Questio
discussed Skills ning
with 3.4 Critical  Online
appropriat thinking Demon
e 3.5 Problem stration
personnel with
Solving
3.3 Oral
3.6
Feedback Questio
on Observation ning
informatio Skills  Online
n/ 3.7 Practice Case
concerns Environmen study
raised are tal
clarified Awareness
with
appropriat
e
personnel

Unit of Competency: PRACTICE ENTREPRENEURIAL SKILLS IN THE

WORKPLACE
Modules Title: PRACTICING ENTREPRENEURIAL SKILLS IN THE
WORKPLACE
Module Descriptor: This unit covers the outcomes required to apply
entrepreneurial workplace best practices and implement cost-effective operations
Nominal Duration: 6 hrs.

Summary of Learning Outcomes:

LO1 Apply entrepreneurial workplace best practices

LO2 Communicate entrepreneurial workplace best practices
LO3 Implement cost effective operations

Details of Learning Outcomes:

LO1 Apply entrepreneurial workplace best practices

Assessmen Contents Conditions Methodologies Assessment

t Criteria Methods
1.1 Good 1.1  Learning  Online  Online
practices Workplace Manageme Group Oral
relating to best nt System discussi examina
workplace practices, (LMS) on tion
operations  Simulated  Web  Online
51 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
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are policies and or actual conferen Practical
observed criteria workplace cing test
and 1.2 Resource  Tools,  Online  Online
selected utilization materials Live Simulati
following 1.3 Ways in and sessions on/ Role
workplace fostering supplies , play
policy. needed to Lecture,  Online
entrepreneuri
1.2 Quality demonstrat Demons Observa
al
procedures e the tration tion and
and attitudes: required  Online Oral
practices -Patience tasks Reportor Questio
are -Honesty  References ial ning
complied -Quality and  Online
with consciousnes manuals Demons
according s -Enterprise tration
to -Safety procedures with
workplace consciousnes manuals Oral
requiremen s -Company Questio
ts. - quality ning
1.3 Cost- Resourcefuln policy  Online
conscious Case
ess
habits in study
resource 1.4
utilization Communicati
are on skills
applied 1.5
based Complying
on industry with quality
standards. procedures

LO2 Establish and maintain client-base/market

Assessmen Contents Conditions Methodologies Assessment

t Criteria Methods
2.1 2.1  Learning  Online  Online
Observed Workplace Managem Group Oral
good best ent discuss examin
practices practices, System ion ation
relating to policies and (LMS)  Web  Online
workplace criteria  Simulated confere Practic
operations or actual ncing al test
2.2
are workplace  Online  Online
Resource
communica  Tools, Live Simulat
ted to utilization materials session ion/
appropriate 2.3 Ways in and s, Role
fostering
52 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
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person. entrepreneu supplies Lecture play
2.2 rial needed to ,  Online
Observed attitudes: demonstra Demon Observ
quality -Patience te the stration ation
procedures -Honesty required  Online and
and -Quality tasks Report Oral
practices  Reference orial Questi
consciousn
are s and oning
ess
communica manuals  Online
ted to -Safety - Demon
appropriate consciousn Enterprise stration
person ess procedure with
2.3 Cost- - s manuals Oral
conscious Resourceful  -Company Questi
habits in ness quality oning
resource 2.4 policy  Online
utilization Communica Case
are tion skills study
communica 2.5
ted based Complying
on industry with
standards. quality
procedures
2.6
Following
workplace
communicat
ion

LO3 Apply budgeting and financial management skills

Assessme Contents Conditions Methodologies Assessment

nt Criteria Methods
3.1 3.1  Learning  Online  Online
Enterprise Optimizatio Manageme Group Oral
is built up n of nt System discussi examin
and workplace (LMS) on ation
sustained resources  Simulated  Web  Online
through 3.2 5S or actual confere Practica
judicious workplace ncing l test
procedures
control of  Tools,  Online  Online
and
cash materials Live Simulati
flows. concepts and session on/
3.2 3.3 Criteria supplies s, Role
for
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CBC-COMPUTER SYSTEMS SERVICING NC II
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Profitability cost needed to Lecture, play
of effectivene demonstrat Demons  Online
enterprise ss e the tration Observ
is ensured 3.4 required  Online ation
though Workplace tasks Reporto and
appropriat productivity  Reference rial Oral
e internal s and Questio
3.5 Impact
controls. manuals ning
of
3.3  Online
Unnecess entreprene Demon
ary or urial stration
lower- l mindset to with
priority workplace Oral
expenses productivity Questio
and 3.6 Ways ning
purchases in  Online
are fostering Case
avoided. entreprene study
urial
l attitudes:
-Quality
consciousn
ess
-Safety
consciousn
ess
3.7
Implementi
ng
preservatio
n and
optimizing
workplace
resources
3.8
Observing
judicious
use of
workplace
tools,
equipment
and
materials
3.9 Making
54 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
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 constructiv
e
contribution
s to office
operations
3.10
Sustaining
ability to
work within
allotted
time and
finances

Unit of Competency: Understand rules and regulations of labor ethics in the

Philippines
Modules Title: Understanding rules and regulations of labor ethics in the
Philippines
Module Descriptor: This unit covers the Labor Code of the Philippines stands
as the law governing employment practices and labor relations in the Philippines.
Nominal Duration: 4 hrs.

Summary of Learning Outcomes:

LO1 Appreciate Philippine Labor Law and Rights of the workers

Details of Learning Outcomes:

LO1 Appreciate Philippine Labor Law and Rights of the workers

Assessme Contents Conditions Methodologies Assessment

nt Criteria Methods
1.1 All 1.1 Labor  Learning  Online  Online
possible laws Managemen Group Oral
options are 1.2 The 3 t System discussio examinat
considered basic (LMS) n ion
for right of  References  Web  Online
resolution the and manuals conferen Practical
of the worker cing test
common 1.3 Roles  Online  Online
labor and Live Simulatio
problem. Functio sessions, n/ Role
1.2 ns of Lecture, play
Strengths DOLE Demonst  Online
and 1.4 Roles ration Observat

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CBC-COMPUTER SYSTEMS SERVICING NC II
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 weakness and  Online ion and
es of Functio Reportori Oral
possible ns of al Question
options are NLRC ing
considered  Online
. Demonst
1.3 ration
Corrective with Oral
actions are Question
determine ing
d to  Online
resolve the Case
labor study
problem
and
possible
future
causes.

COMMON COMPETENCIES (FULL ONLINE)

UNIT OF COMPETENCY: APPLY QUALITY STANDARDS
MODULE TITLE: APPLYING QUALITY STANDARDS
MODULE DESCRIPTION: This unit covers the knowledge, skills,
attitudes and values needed to apply
quality standards in the workplace. The
unit also includes the application of
relevant safety procedures and
regulations, organization procedures and
customer requirements
NOMINAL DURATION:: 12 HRS

SUMMARY OF LEARNING OUTCOMES:

LO1. ASSESS QUALITY OF RECEIVED MATERIALS
LO2. ASSESS OWN WORK
LO3. ENGAGE IN QUALITY IMPROVEMENT

LO1. ASSESS QUALITY OF RECEIVED MATERIALS

Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
1 Work 1.1. Releva  Materials,  Online  Online
instruction is nt production software Discu Examinatio
obtained and processes, and ssion n
work is carried materials and hardware  Online
out in products to be used Observatio
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 accordance 1.2. Charac in a real or n
with standard teristics of simulated 1. Online
operating materials, situation Interview
procedures. software and  Online for case
2 Received - hardware learning discussion
materials are used in materials
checked production via web-
against processes based
workplace 1.3. Quality application
standards and checking  Personal
specifications. procedures Computer/
3 Faulty 1.4. Workpl Laptop/
materials ace Cellphone
related to work procedures with
are identified 1.5. Safety Camera
and isolated. and  Web based
4 Faults and environmental application
any identified aspects of (Google
causes are production Classroom
recorded processes )
and/or 1.6. Fault  Fax
reported to the identification Machine
supervisor and reporting
concerned in 1.7. Quality
accordance improvement
with workplace processes
procedures. 1.8. Readin
5 Faulty g skills
materials are required to
replaced in interpret work
accordance instruction
with workplace 1.9. Comm
procedures. unication
6 Assess quality skills needed
of received to interpret
materials via and apply
virtual defined work
discussion procedures
1.10. Carry
out work in
accordance
with OHS
policies and
procedures
1.11. Critical
thinking
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 1.12. Solutio
n providing
and decision-
making

LO2. ASSESS OWN WORK

Assessment Methodologi Assessment

Contents Condition
Criteria es Methods
2.1. Doc 2.1. Releva  Materials,  Online  Online
umentation nt production software and Discussion Examination
relative to processes, hardware to be  Online
quality materials and used in a real or Observation
within the products simulated  Online
company is 2.2. Charac situation Interview for
identified teristics of  Online learning case
and used. materials, materials via discussion
2.2. Com software and web-based
pleted work hardware application
is checked used in  Personal
against production Computer/
workplace processes Laptop/
standards 2.3. Quality Cellphone with
relevant to checking Camera
the task procedures  Web based
undertaken 2.4. Workpl application
. ace (Google
2.3. Error procedures Classroom)
s are 2.5. Safety  Fax Machine
identified and
and environmental
isolated. aspects of
2.4. Infor production
mation on processes
the quality 2.6. Fault
and other identification
indicators and reporting
of 2.7. Quality
production improvement
performanc processes
e are 2.8. Readin
recorded in g skills
accordance required to
with interpret work
workplace instruction
procedures 2.9. Comm
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CBC-COMPUTER SYSTEMS SERVICING NC II
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 . unication
2.5. In skills needed
cases of to interpret
deviations and apply
from defined work
specific procedures
quality 2.10. Carry
standards, out work in
causes are accordance
documente with OHS
d and policies and
reported in procedures
accordance 2.11. Critical
with the thinking
workplace’ 2.12. Solutio
s standards n providing
operating and decision-
procedures making
.
2.6. Wat
ch movie
clip online
on how to
assess own
work

LO3. ENGAGE IN QUALITY IMPROVEMENT

Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
3.1. Proc 3.1. Releva  Materials,  Online  Online
ess nt production software and Discussion Examination
improveme processes, hardware to be  Online
nt materials and used in a real or Observation
procedures products simulated  Online
are 3.2. Charac situation Interview for
participated teristics of  Online learning case
in relative materials, materials via discussion
to software and web-based
workplace hardware application
assignment used in  Personal
. production Computer/
3.2. Wor processes Laptop/
k is carried 3.3. Quality Cellphone with
out in checking Camera
accordance procedures  Web based
with 3.4. Workpl application
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CBC-COMPUTER SYSTEMS SERVICING NC II
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 process ace (Google
improveme procedures Classroom)
nt 3.5. Safety  Fax Machine
procedures and
. environmental
3.3. Perf aspects of
ormance of production
operation processes
or quality of 3.6. Fault
product of identification
service to and reporting
ensure 3.7. Quality
customer improvement
satisfaction processes
is 3.8. Readin
monitored. g skills
3.4. Wat required to
ch movie interpret work
clip online instruction
on how to 3.9. Comm
engage in unication
quality skills needed
improveme to interpret
nt to and apply
ensure defined work
customer procedures
satisfaction 3.10. Carry
out work in
accordance
with OHS
policies and
procedures
3.11. Critical
thinking
3.12. Solutio
n providing
and decision-
making

UNIT OF COMPETENCY: PERFORM COMPUTER OPERATIONS

MODULE TITLE: PERFORMING COMPUTER
OPERATIONS
MODULE DESCRIPTION: This unit covers the knowledge, skills,
attitudes and values needed to perform
computer operations which include
60 | P a g e
CBC-COMPUTER SYSTEMS SERVICING NC II
Prepared by: STEVE S. SANTOS, OCAJSE8, GCAAD
 inputting, accessing, producing and
transferring data using the appropriate
hardware and software.
NOMINAL DURATION: 12 HRS

SUMMARY OF LEARNING OUTCOMES:

LO1. PLAN AND PREPARE FOR TASK TO BE TAKEN UNDERTAKEN
LO2. INPUT DATA INTO COMPUTER
LO3. ACCESS INFORMATION USING COMPUTER
LO4. PRODUCE OUTPUT/ DATA USING COMPUTER SYSTEM
LO5. USE BASIC FUNCTIONS OF A WWW-BROWSER TO LOCATE
INFORMATION
LO6. MAINTAIN COMPUTER EQUIPMENT AND SYSTEMS

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LO1. PLAN AND PREPARE FOR TASK TO BE TAKEN UNDERTAKEN
Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
1.1. Req 1.1. Basic  Computer  Online  Online
uirements ergonomics of hardware with Discussion Examination
of task are keyboard and peripherals  Online
determined computer user  Appropriate Observation
in 1.2. Main software  Online
accordance types of  Online learning Interview for
with the computers materials via case
required and basic web-based discussion
output. features of application
1.2. Appr different  Personal
opriate operating Computer/
hardware systems Laptop/
and 1.3. Main Cellphone with
software parts of a Camera
are computer  Web based
selected 1.4. Storag application
according e devices and (Google
to task basic Classroom)
assigned categories of  Fax Machine
and memory
required 1.5. Releva
outcome. nt types of
1.3. Task software
is planned 1.6. Genera
to ensure l security,
that OH & privacy
S legislation and
guidelines copyright
and 1.7. Viruses
procedures 1.8. OH & S
are principles and
followed. responsibilitie
1.4. Clie s
nt -specific 1.9. Calcula
guidelines ting computer
and capacity
procedures 1.10. Produc
are tivity
followed. Application
1.5. Req 1.11. Busine
uired data ss Application
security 1.12. System
guidelines Software
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 are applied 1.13. Readin
in g and
accordance comprehensio
with n skills
existing required to
procedures interpret work
. instruction
1.6. Wat and to
ch movie interpret basic
clip online user manuals.
on how to 1.14. Comm
plan and unication
prepare for skills to
task to be identify lines
taken of
undertaken communicatio
n, request
advice, follow
instructions
and receive
feedback.
1.15. Techno
logy skills to
use
equipment
safely
including
keyboard
skills.

LO2. INPUT DATA INTO COMPUTER

Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
2.1. Data 2.1. Basic  Computer  Online  Online
are entered ergonomics of hardware with Discussion Examination
into the keyboard and peripherals  Online
computer computer user  Appropriate Observation
using 2.2. Main software  Online
appropriate types of  Online learning Interview for
program/ap computers materials via case
plication in and basic web-based discussion
accordance features of application
with different  Personal
company operating Computer/
procedures systems Laptop/
. 2.3. Main Cellphone with
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2.2. Accu parts of a Camera
racy of computer  Web based
information 2.4. Storag application
is checked, e devices and (Google
and basic Classroom)
information categories of  Fax Machine
is saved in memory
accordance 2.5. Releva
with nt types of
standard software
operating 2.6. Genera
procedures l security,
. privacy
2.3. Input legislation and
ted data is copyright
stored in 2.7. Viruses
storage 2.8. OH & S
media principles and
according responsibilitie
to s
requiremen 2.9. Calcula
ts. ting computer
2.4. Wor capacity
k is 2.10. Produc
performed tivity
within Application
ergonomic 2.11. Busine
guidelines. ss Application
2.5. Input 2.12. System
data into Software
computer 2.13. Readin
via virtual g and
discussion comprehensio
n skills
required to
interpret work
instruction
and to
interpret basic
user manuals.
2.14. Comm
unication
skills to
identify lines
of
communicatio
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 n, request
advice, follow
instructions
and receive
feedback.
2.15. Techno
logy skills to
use
equipment
safely
including
keyboard
skills.

LO3. ACCESS INFORMATION USING COMPUTER

Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
3.1. Corr 3.1. Basic  Computer  Online  Online
ect ergonomics of hardware with Discussion Examination
program/ap keyboard and peripherals  Online
plication is computer user  Appropriate Observation
selected 3.2. Main software  Online
based on types of  Online learning Interview for
job computers materials via case
requiremen and basic web-based discussion
ts. features of application
3.2. Prog different  Personal
ram/ operating Computer/
application systems Laptop/
containing 3.3. Main Cellphone with
the parts of a Camera
information computer  Web based
required is 3.4. Storag application
accessed e devices and (Google
according basic Classroom)
to company categories of  Fax Machine
procedures memory
. 3.5. Releva
3.3. Des nt types of
ktop icons software
are 3.6. Genera
correctly l security,
selected, privacy
opened legislation and
and closed copyright
for 3.7. Viruses
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 navigation 3.8. OH & S
purposes. principles and
3.4. Key responsibilitie
board s
techniques 3.9. Calcula
are carried ting computer
out in line capacity
with OH & 3.10. Produc
S tivity
requiremen Application
ts for safe 3.11. Busine
use of ss Application
keyboards. 3.12. System
3.5. Acce Software
ss 3.13. Readin
information g and
using comprehensio
computer n skills
via virtual required to
discussion interpret work
instruction
and to
interpret basic
user manuals.
3.14. Comm
unication
skills to
identify lines
of
communicatio
n, request
advice, follow
instructions
and receive
feedback.
3.15. Techno
logy skills to
use
equipment
safely
including
keyboard
skills.

LO4. PRODUCE OUTPUT/ DATA USING COMPUTER SYSTEM

Assessment Contents Condition Methodologi Assessment
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 Criteria es Methods
4.1. Entered 4.1. Basic  Computer  Online  Online
data are ergonomics of hardware with Discussion Examination
processed keyboard and peripherals  Online
using computer user  Appropriate Observation
appropriate 4.2. Main software  Online
software types of  Online learning Interview for
commands. computers materials via case
4.2. Data are and basic web-based discussion
printed out as features of application
required using different  Personal
computer operating Computer/
hardware systems Laptop/
/peripheral 4.3. Main Cellphone with
devices in parts of a Camera
accordance computer  Web based
with standard 4.4. Storag application
operating e devices and (Google
procedures. basic Classroom)
4.3. Files and categories of  Fax Machine
data are memory
transferred 4.5. Releva
between nt types of
compatible software
systems using 4.6. Genera
computer l security,
software, privacy
hardware/perip legislation and
heral devices copyright
in accordance 4.7. Viruses
with standard 4.8. OH & S
operating principles and
procedures. responsibilitie
4.4. Produce s
output/ data 4.9. Calcula
using ting computer
computer capacity
system via 4.10. Produc
virtual tivity
discussion Application
4.11. Busine
ss Application
4.12. System
Software
4.13. Readin
g and
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 comprehensio
n skills
required to
interpret work
instruction
and to
interpret basic
user manuals.
4.14. Comm
unication
skills to
identify lines
of
communicatio
n, request
advice, follow
instructions
and receive
feedback.
4.15. Techno
logy skills to
use
equipment
safely
including
keyboard
skills.

LO5. USE BASIC FUNCTIONS OF A WWW-BROWSER TO LOCATE INFORMATION

Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
5.1. Information 5.1. Basic  Computer  Online  Online
requirements ergonomics of hardware with Discussion Examination
for internet keyboard and peripherals  Online
search are computer user  Appropriate Observation
established. 5.2. Main software  Online
5.2. Browser is types of  Online learning Interview for
launched. computers materials via case
5.3. Search and basic web-based discussion
engine is features of application
loaded. different  Personal
5.4. Appropriate operating Computer/
search systems Laptop/
criteria/or URL 5.3. Main Cellphone with
of site is parts of a Camera
entered. computer  Web based
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5.5. Relevant 5.4. Storag application
links are e devices and (Google
followed to basic Classroom)
locate required categories of  Fax Machine
information. memory
5.6. Useful 5.5. Releva
pages are nt types of
bookmarked or software
printed as 5.6. Genera
required. l security,
5.7. Watch privacy
movie clip legislation and
online on how copyright
to use basic 5.7. Viruses
functions of a 5.8. OH & S
www-browser principles and
to locate responsibilitie
information s
5.9. Calcula
ting computer
capacity
5.10. Produc
tivity
Application
5.11. Busine
ss Application
5.12. System
Software
5.13. Readin
g and
comprehensio
n skills
required to
interpret work
instruction
and to
interpret basic
user manuals.
5.14. Comm
unication
skills to
identify lines
of
communicatio
n, request
advice, follow
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 instructions
and receive
feedback.
5.15. Techno
logy skills to
use
equipment
safely
including
keyboard
skills.

LO6. MAINTAIN COMPUTER EQUIPMENT AND SYSTEMS

Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
6.1. Procedures 6.1.Basic  Computer  Online  Online
for ensuring ergonomics of hardware with Discussion Examination
security of keyboard and peripherals  Online
data, including computer user  Appropriate Observation
regular back- 6.2.Main types of software  Online
ups and virus computers and  Online learning Interview for
checks are basic features of materials via case
implemented different web-based discussion
in accordance operating application
with standard systems  Personal
operating 6.3.Main parts of a Computer/
procedures. computer Laptop/
6.2. Basic file 6.4.Storage devices Cellphone with
maintenance and basic Camera
procedures are categories of  Web based
implemented memory application
in line with the 6.5.Relevant types (Google
standards of software Classroom)
operating 6.6.General security,  Fax Machine
procedures. privacy
6.3. Watch legislation and
movie clip copyright
online on how 6.7.Viruses
to maintain 6.8.OH & S
computer principles and
equipment and responsibilities
systems 6.9.Calculating
computer
capacity
6.10. Productivity
Application
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 6.11. Business
Application
6.12. System
Software
6.13. Reading and
comprehension
skills required to
interpret work
instruction and to
interpret basic
user manuals.
6.14. Communicatio
n skills to identify
lines of
communication,
request advice,
follow
instructions and
receive
feedback.
6.15. Technology
skills to use
equipment safely
including
keyboard skills.

UNIT OF COMPETENCY: PERFORM MENSURATION AND CALCULATION

MODULE TITLE: PERFORMING MENSURATION AND
CALCULATION
MODULE DESCRIPTION: This unit covers the knowledge, skills and attitudes
and values needed identify, care, handle and use
measuring instruments
NOMINAL DURATION: 10 HRS.

SUMMARY OF LEARNING OUTCOMES:

LO1. SELECT MEASURING INSTRUMENTS
LO2. CARRY OUT MEASUREMENTS AND CALCULATION
LO3. MAINTAIN MEASURING INSTRUMENTS

LO1. SELECT MEASURING INSTRUMENTS

Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
1.1. Obje 1.1. Types  Place of  Online  Online
ct or of measuring assessment Discussion Examination
component instruments  Measuring  Online
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 to be and their uses instruments Observation
measured 1.2. Safe  Straight edge  Online
is identified handling  Torque gauge Interview for
1.2. Corr procedures in  Try square case
ect using  Protractor discussion
specificatio measuring  Combination
ns are instruments gauge
obtained 1.3. Four  Steel rule
from fundamental  Online learning
relevant operations of materials via
source mathematics web-based
1.3. Mea 1.4. Formul application
suring tools a for volume,  Personal
are area, Computer/
selected in perimeter and Laptop/
line with job other Cellphone with
requiremen geometric Camera
ts figures  Web based
1.4. Sele 1.5. Readin application
ct g skills (Google
measuring required to Classroom)
instruments interpret work  Fax Machine
via virtual instruction
discussion 1.6. Comm
unication
skills
1.7. Handlin
g measuring
instruments
1.8. Perfor
ming
mathematical
calculations
using the four
fundamental
operations
1.9. Visuali
zing objects
and shapes
1.10. Interpr
eting formulae

LO2. CARRY OUT MEASUREMENTS AND CALCULATION

Assessment Contents Condition Methodologi Assessment

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 Criteria es Methods
1.1. Appr 1.1. Types  Place of  Online  Online
opriate of measuring assessment Discussion Examination
measuring instruments  Measuring  Online
instrument and their instruments Observation
is selected uses  Straight edge  Online
to achieve 1.2. Safe  Torque gauge Interview for
required handling  Try square case
outcome procedures in  Protractor discussion
1.2. Accu using  Combination
rate measuring gauge
measureme instruments  Steel rule
nts are 1.3. Four  Online learning
obtained for fundamental materials via
job operations of web-based
1.3. Calc mathematics application
ulation 1.4. Formul  Personal
needed to a for volume, Computer/
complete area, Laptop/
work tasks perimeter and Cellphone with
are other Camera
performed geometric  Web based
using the figures application
four basic 1.5. Readin (Google
process of g skills Classroom)
addition (+), required to  Fax Machine
subtraction interpret work
(-), instruction
multiplicatio 1.6. Comm
n (x), and unication
division (/) skills
1.4. Calc 1.7. Handli
ulation ng measuring
involving instruments
fractions, 1.8. Perfor
percentage ming
s and mixed mathematical
numbers calculations
are used to using the four
complete fundamental
workplace operations
tasks. 1.9. Visuali
1.5. Num zing objects
erical and shapes
computation 1.10. Interpr
is self- eting
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 checked formulae
and
corrected
for accuracy
1.6. Instr
uments are
read to the
limit of
accuracy of
the tool.
1.7. Carry
out
measureme
nts and
calculation
via online
discussion

LO3. MAINTAIN MEASURING INSTRUMENTS

Assessment Methodologi Assessment

Contents Condition
Criteria es Methods
3.1. Mea 3.1. Types  Place of  Online  Online
suring of measuring assessment Discussion Examination
instruments instruments  Measuring  Online
are not and their uses instruments Observation
dropped to 3.2. Safe  Straight edge  Online
avoid handling  Torque gauge Interview for
damage procedures in  Try square case
3.2. Mea using  Protractor discussion
suring measuring  Combination
instruments instruments gauge
are cleaned 3.3. Four  Steel rule
before and fundamental  Online learning
after using. operation of materials via
3.3. Prop mathematics web based
er storage 3.4. Formul application
of a for volume,  Personal
instruments area, Computer/
undertaken perimeter and Laptop/
according other Cellphone with
to geometric Camera
manufactur figures  Web based
er’s 3.5. Readin application
specificatio g skills (Google
ns and required to
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 standard interpret work Classroom)
operating instruction  Fax Machine
procedures 3.6. Comm
. unication
3.4. Wat skills
ch movie 3.7. Handlin
clip online g measuring
on how to instruments
maintain 3.8. Perfor
measuring ming
instruments mathematical
calculations
using the four
fundamental
operations
3.9. Visuali
zing objects
and shapes
3.10. Interpr
eting formulae

UNIT OF COMPETENCY: PREPARE AND INTERPRET TECHNICAL

DRAWING
MODULE TITLE: PREPARING AND INTERPRET TECHNICAL
DRAWING
MODULE DESCRIPTION: This unit covers the knowledge, skills and attitudes
and values needed to prepare/interpret diagrams,
engineering abbreviation and drawings, symbols,
dimension
NOMINAL DURATION: 10 HRS.

SUMMARY OF LEARNING OUTCOMES:

LO1. IDENTIFY DIFFERENT KINDS OF TECHNICAL DRAWINGS
LO2. INTERPRET TECHNICAL DRAWING
LO3. PREPARE/MAKE CHANGES TO ELECTRICAL/ELECTRONIC
SCHEMATICS AND DRAWINGS
LO4. STORE TECHNICAL DRAWINGS AND EQUIPMENT /INSTRUMENTS

LO1. IDENTIFY DIFFERENT KINDS OF TECHNICAL DRAWINGS

Assessment Methodologi Assessment

Contents Condition
Criteria es Methods
1.1. Corr 1.1. Drawing  Drawings  Online  Online
ect conventions  Diagrams Discussion Examination
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 technical 1.2. Symbols  Charts  Online
drawing is 1.3. Dimensioning  Plans Observation
selected Conventions  Online learning  Online
according 1.4. Mark materials via Interview for
to job up/Notation of web-based case
requiremen Drawings application discussion
ts. 1.5. Mathematics  Personal
1.2. Tech 1.6. Four Computer/
nical fundamental Laptop/
drawings operations Cellphone with
are 1.7. Percentage Camera
segregated 1.8. Fraction  Web based
in 1.9. Trigonometric application
accordance Functions (Google
with the 1.10. Algebra Classroom)
types and 1.11. Geometry  Fax Machine
kinds of 1.12. Reading skills
drawings required to
1.3. View interpret work
online instruction
sample on 1.13. Communicatio
how to n skills
Identify 1.14. Interpreting
different electrical/electro
kinds of nic signs and
technical symbols
drawings

LO2. INTERPRET TECHNICAL DRAWING

Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
2.1. Com 2.1.Drawing  Drawings  Online  Online
ponents, conventions  Diagrams Discussion Examination
assemblies 2.2.Symbols  Charts  Online
or objects 2.3.Dimensioning  Plans Observation
are Conventions  Online learning  Online
recognized 2.4.Markup/Notation materials via Interview for
as of Drawings web-based case
required. 2.5.Mathematics application discussion
2.2. Dim 2.6.Four  Personal
ensions of fundamental Computer/
the key operations Laptop/
features of 2.7.Percentage Cellphone with
the objects 2.8.Fraction Camera
depicted in 2.9.Trigonometric  Web based
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 the drawing Functions application
are 2.10. Algebra (Google
correctly 2.11. Geometry Classroom)
identified. 2.12. Reading skills  Fax Machine
2.3. Sym required to
bols used interpret work
in the instruction
drawing are 2.13. Communicatio
identified n skills
and 2.14. Interpreting
interpreted electrical/electro
correctly. nic signs and
2.4. Dra symbols
wing is
checked
and
validated
against job
requiremen
ts or
equipment
in
accordance
with
standard
operating
procedures
.
2.5. Wat
ch movie
clip online
on how to
interpret
technical
drawing

LO3. PREPARE/MAKE CHANGES TO ELECTRICAL/ELECTRONI SCHEMATICS

AND DRAWINGS
Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
3.1. Elect 3.1. Drawing  Drawings  Online  Online
rical/ conventions  Diagrams Discussion Examination
electronic 3.2. Symbols  Charts  Online
schematic 3.3. Dimensioning  Plans Observation
is drawn Conventions  Online learning  Online
and 3.4. Markup/ materials via Interview for
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 correctly Notation of web-based case
identified. Drawings application discussion
3.2. Corr 3.5. Mathematics  Personal
ect drawing 3.6. Four Computer/
is fundamental Laptop/
identified, operations Cellphone with
equipment 3.7. Percentage Camera
are 3.8. Fraction  Web based
selected 3.9. Trigonometric application
and used in Functions (Google
accordance 3.10. Algebr Classroom)
with job a  Fax Machine
requiremen 3.11. Geome
ts. try
3.3. Onli 3.12. Readin
ne tutorial g skills required
of to interpret
Preparing/ work instruction
making 3.13. Comm
changes to unication skills
electrical/el 3.14. Interpr
ectronic eting
schematics electrical/electr
and onic signs and
drawings symbols

LO4. STORE TECHNICAL DRAWINGS AND EQUIPMENT /INSTRUMENTS

Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
4.1. Care 4.1. Drawin  Drawings  Online  Online
and g conventions  Diagrams Discussion Examination
maintenanc 4.2. Symbol  Charts  Online
e of s  Plans Observation
drawings 4.3. Dimens  Online learning  Online
are ioning materials via Interview for
undertaken Conventions web-based case
according 4.4. Markup application discussion
to company /Notation of  Personal
procedures Drawings Computer/
. 4.5. Mathe Laptop/
4.2. Tech matics Cellphone with
nical 4.6. Four Camera
drawings fundamental  Web based
are operations application
recorded 4.7. Percen (Google
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 and tage Classroom)
inventory is 4.8. Fractio  Fax Machine
prepared in n
accordance 4.9. Trigono
with metric
company Functions
procedures 4.10. Algebr
. a
4.3. Prop 4.11. Geome
er storage try
of 4.12. Readin
instruments g skills
is required to
undertaken interpret work
according instruction
to company 4.13. Comm
procedures unication
. skills
4.4. Wat 4.14. Interpr
ch movie eting
clip online electrical/elect
on how to ronic signs
store and symbols
technical
drawings
and
equipment /
instrument
s

UNIT OF COMPETENCY: USE HAND TOOLS

MODULE TITLE: USING HAND TOOLS
MODULE DESCRIPTION: This unit covers the knowledge, skills and attitudes on
the safe use, handling and maintenance of tools
NOMINAL DURATION: 12 hrs.

SUMMARY OF LEARNING OUTCOMES:

LO1. PLAN AND PREPARE FOR TASKS TO BE UNDERTAKEN
LO2. PREPARE HAND TOOLS
LO3. USE APPROPRIATE HAND TOOLS AND TEST EQUIPMENT
LO4. MAINTAIN HAND TOOLS

LO1. PLAN AND PREPARE FOR TASKS TO BE UNDERTAKEN

Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
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1.1. Task 1.1. Safety Tools may include  Online  Online
s to be -Safety the following but Discussion Examination
undertaken requirements not limited to:  Online
are in handling  screw drivers Observation
properly tools  pliers  Online
identified 1.2. Tools  punches Interview for
1.2. Appr -Function,  wrenches, files case
opriate Operation,  Online learning discussion
hand tools Common materials via
are faults web-based
identified 1.3. Proces application
and ses,  Personal
selected Operations, Computer/
according Systems Laptop/
to the task 1.4. Mainte Cellphone with
requiremen nance of tools Camera
t 1.5. Storag  Web based
1.3. Virtu e of Tools application
al 1.6. Readin (Google
discussion g skills Classroom)
on how to required to  Fax Machine
plan and interpret work
prepare for instruction
tasks to be and numerical
undertaken skills
1.7. Comm
unication
skills
1.8. Proble
m solving in
emergency

LO2. PREPARE HAND TOOLS

Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
2.1. Appr 2.1. Safety Tools may include  Online  Online
opriate -Safety the following but Discussion Examination
hand tools require not limited to:  Online
are ments  screw drivers Observation
checked for in  pliers  Online
proper handlin  punches Interview for
operation g tools  wrenches, files case
and safety 2.2. Tools  Online learning discussion
2.2. Uns - materials via
afe or faulty Functio web-based
tools are n, application
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 identified Operati  Personal
and on, Computer/
marked for Comm Laptop/
repair on Cellphone with
according faults Camera
to standard 2.3. Proces  Web based
company ses, application
procedure Operations, (Google
2.3. Wat Systems Classroom)
ch movie 2.4. Mainte  Fax Machine
clip online nance of tools
on how to 2.5. Storag
prepare e of Tools
hand tools 2.6. Readin
g skills
required to
interpret work
instruction
and numerical
skills
2.7. Comm
unication
skills
2.8. Proble
m solving in
emergency

LO3. USE APPROPRIATE HAND TOOLS AND TEST EQUIPMENT

Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
3.1. Tools are 2.1. Safety Tools may include  Online  Online
used -Safety the following but Discussion Examination
according to requirements in not limited to:  Online
tasks handling tools  screw drivers Observation
undertaken 2.2. Tools  pliers  Online
3.2. All safety -Function,  punches Interview for
procedures Operation,  wrenches, files case
in using tools Common faults  Online learning discussion
are observed 2.3. Processes, materials via
at all times Operations, web-based
and Systems application
appropriate 2.4. Maintenance  Personal
personal of tools Computer/
protective 2.5. Storage of Laptop/
equipment Tools Cellphone with
(PPE) are 2.6. Reading skills Camera
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 used required to  Web based
3.3. Malfunction interpret work application
s, unplanned instruction and (Google
or unusual numerical skills Classroom)
events are 2.7. Communicatio  Fax Machine
reported to n skills
the 2.8. Problem
supervisor solving in
3.4. Watch emergency
movie clip on
how to Use
appropriate
hand tools
and test
equipment

LO4. MAINTAIN HAND TOOLS

Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
4.1. Tool 4.1. Safety Tools may include  Online  Online
s are not -Safety the following but Discussion Examination
dropped to requirements in not limited to:  Online
avoid handling tools  screw drivers Observation
damage 4.2. Tools :  pliers  Online
4.2. Rout -Function,  punches Interview for
ine Operation,  wrenches, files case
maintenanc Common faults  Online learning discussion
e of tools 4.3. Processes, materials via
undertaken Operations, web-based
according Systems application
to standard 4.4. Maintenance  Personal
operational of tools Computer/
procedures 4.5. Storage of Laptop/
, principles Tools Cellphone with
and 4.6. Reading skills Camera
techniques required to  Web based
4.3. Tool interpret work application
s are instruction and (Google
stored numerical skills Classroom)
safely in 4.7. Communicatio  Fax Machine
appropriate n skills
locations in 4.8. Problem
accordance solving in
with emergency
manufactur
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 er’s
specificatio
ns or
standard
operating
procedures
4.4. Wat
ch movie
clip on how
to maintain
hand tools

UNIT OF COMPETENCY: TERMINATE AND CONNECT ELECTRICAL WIRING

AND ELECTRONICS CIRCUIT
MODULE TITLE: TERMINATING AND CONNECTING ELECTRICAL
WIRING AND ELECTRONICS CIRCUIT
MODULE DESCRIPTION: This unit covers the knowledge, skills, (and) attitudes
and values needed to terminate and connect electrical
wiring and electronic circuits
NOMINAL DURATION: 12 hrs.

SUMMARY OF LEARNING OUTCOMES:

LO1. PLAN AND PREPARE FOR TERMINATION/CONNECTION OF ELECTRICAL
WIRING/ELECTRONICS CIRCUITS
LO2. TERMINATE/CONNECT ELECTRICAL WIRING/ELECTRONIC CIRCUITS
LO3. TEST TERMINATION/ CONNECTIONS OF ELECTRICAL
WIRING/ELECTRONICS CIRCUITS

LO1. PLAN AND PREPARE FOR TERMINATION/CONNECTION OF ELECTRICAL

WIRING/ELECTRONICS CIRCUITS
Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
1.1. Mate 1.1. Use of Tools for  Online  Online
rials are tools measuring, Discussion Examination
checked 1.2. Use of cutting, drilling,  Online
according test assembling/disas Observation
to instruments/e sembling,  Online
specificatio quipment connecting. Tool Interview for
ns and 1.3. Electric set includes the case
tasks al theory following but not discussion
1.2. Appr 1.4. Single limited to:
opriate phase AC  screw drivers
tools and principles  pliers
equipment 1.5. Wiring  cutters
are techniques  Online learning
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CBC-COMPUTER SYSTEMS SERVICING NC II
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 selected 1.6. DC materials via
according power web-based
to tasks supplies application
requiremen 1.7. Solderi  Personal
ts ng Computer/
1.3. Task 1.8. Readin Laptop/
is planned g skills Cellphone with
to ensure required to Camera
OH & S interpret work  Web based
guidelines instruction application
and 1.9. Comm (Google
procedures unication Classroom)
are skills  Fax Machine
followed 1.10. Solderi
1.4. Elect ng techniques
rical
wiring/elect
ronic
circuits are
correctly
prepared
for
connecting/
termination
in
accordance
with
instructions
and work
site
procedures
1.5. Wat
ch movie
clip online
on how to
plan and
prepare for
termination/
connection
of electrical
wiring/elect
ronics
circuits

LO2. TERMINATE/CONNECT ELECTRICAL WIRING/ELECTRONIC CIRCUITS

Assessment Contents Condition Methodologi Assessment
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 Criteria es Methods
2.1. Safety 2.1. Use Tools for  Online  Online
procedures in of tools measuring, Discussion Examination
using tools 2.2. Use cutting, drilling,  Online
are observed of test assembling/disas Observation
at all times instruments/ sembling,  Online
and equipment connecting. Tool Interview for
appropriate 2.3. Elect set includes the case
personal rical theory following but not discussion
protective 2.4. Singl limited to:
equipment e phase AC  screw drivers
are used principles  pliers
2.2. All 2.5. Wirin  cutters
work g  Online learning
undertaken techniques materials via
safely in 2.6. DC web-based
accordance power application
with the supplies  Personal
workplace 2.7. Sold Computer/
and standard ering Laptop/
procedures 2.8. Read Cellphone with
2.3. Approp ing skills Camera
riate range of required to  Web based
methods in interpret application
termination/c work (Google
onnection are instruction Classroom)
used 2.9. Com  Fax Machine
according to munication
specifications skills
, 2.10. Sold
manufacturer’ ering
s techniques
requirements
and safety
2.4. Correc
t sequence of
operation is
followed
2.5. Access
ories used
are adjusted,
if necessary
2.6. Confir
m
termination/c
onnection
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 undertaken
successfully
in
accordance
with job
specification
2.7. Watch
virtual movie
clip on how to
terminate/con
nect electrical
wiring/electro
nic circuits

LO3. TEST TERMINATION/ CONNECTIONS OF ELECTRICAL

WIRING/ELECTRONICS CIRCUITS
Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
3.1. Testing of 3.1.Use of tools Tools for  Online  Online
all completed 3.2.Use of test measuring, Discussion Examination
termination/ instruments/equi cutting, drilling,  Online
connections pment assembling/disas Observation
of electric 3.3.Electrical theory sembling,  Online
wiring/electro 3.4.Single phase AC connecting. Tool Interview for
nic circuits is principles set includes the case
conducted 3.5.Wiring following but not discussion
for techniques limited to:
compliance 3.6.DC power  screw drivers
with supplies  pliers
specification 3.7.Soldering  cutters
s and 3.8.Reading skills  Online learning
regulations required to materials via
using interpret work web-based
appropriate instruction application
procedures 3.9.Communication  Personal
and skills Computer/
equipment 3.10. Soldering Laptop/
3.2. Wiring and techniques Cellphone with
circuits are Camera
checked  Web based
using application
specified (Google
testing Classroom)
procedures  Fax Machine
3.3. Unplanned
events or
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 conditions
are
responded to
in
accordance
with
established
procedures
3.4. Watch
online movie
clip on how
to test
termination/
connections
of electrical
wiring/electro
nics circuits

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 UNIT OF COMPETENCY: TEST ELECTRONIC COMPONENTS
MODULE TITLE: TESTING ELECTRONIC COMPONENTS
MODULE DESCRIPTION: This unit covers the knowledge, skills and attitudes
required to test electronic components. It includes
competencies in determining the criteria for testing
electronics components, planning an approach for
component testing, testing the components and
evaluating the testing process.
NOMINAL DURATION: 12 hrs.

SUMMARY OF LEARNING OUTCOMES:

LO1. DETERMINE CRITERIA FOR TESTING ELECTRONICS COMPONENTS
LO2. PLAN AN APPROACH FOR COMPONENT TESTING
LO3. TEST COMPONENTS
LO4. EVALUATE THE TESTING PROCESS

LO1. DETERMINE CRITERIA FOR TESTING ELECTRONICS COMPONENTS

Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
1.1. W 1.1. Mensuration/ The  Online  Online
ork Mathematics following Discussion Examination
instructi 1.2. Conversion of resources  Online
ons are Units must be Observation
obtained 1.3. Applied provided:  Online
and Mathematics  Tools and Interview for
clarified 1.4. Safety equipmen case
based 1.5. Work Safety t (see discussion
on job requirements and range of
order or economy of materials variables)
client with durability  Working
requirem 1.6. Knowledge in area/benc
ents 5S application and h
1.2. R observation of required  Electronic
esponsi timeframe compone
ble 1.7. Knowledge of nts
person proper handling and  Testing
is disposal of chemicals instrumen
consulte 1.8. Materials, tools ts and
d for and equipment uses equipmen
effective and specifications t
and 1.9. Identification of  Assessme
proper hand and power tools nt rating
work 1.10. Proper care and sheet
coordina use of tools  Reporting
tion 1.11. Systems and forms
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1.3. D Processes  Online
ata 1.12. Principles of learning
sheets/A electrical/electronic materials
pplicatio circuits via web-
n notes 1.13. Identifying based
are sources of electricity applicatio
obtained 1.14. Identifying n
and conductors and  Personal
interpret insulators Computer
ed 1.15. Describing / Laptop/
based resistance and identify Cellphone
on resistors with
manufac 1.16. Supplying Camera
turer’s different voltage using  Web
specifica variable power supply based
tions 1.17. Measuring applicatio
1.4. T resistance using VOM n (Google
esting 1.18. Testing resistors Classroo
criteria 1.19. Measuring m)
are current and voltage  Fax
defined using VOM Machine
to 1.20. Analyzing
ensure simple circuit using
that ohms and power law
compon 1.21. Analyzing
ents series/parallel circuits
meet using ohms and power
technical law
and 1.22. Describing
quality alternating current
requirem circuits
ents 1.23. Observing
1.5. D waveform using
ocument oscilloscope
and 1.24. generating
commun waveform in various
icate frequency using
testing function generator
criteria 1.25. Measuring
to frequency using
relevant oscilloscope
personn 1.26. Measuring
el capacitance using
1.6. D VOM
etermine 1.27. Describing
criteria capacitance and
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 for identifying capacitors
testing 1.28. Testing
electroni capacitors
cs 1.29. Analyzing
compon series/parallel
ents via capacitances
virtual 1.30. Describing
lecture inductance and
identifying inductors
1.31. Testing
inductors
1.32. analyzing series
parallel inductors
1.33. describing the
characteristic of
transformers
1.34. describing and
identifying
semiconductor diode
1.35. testing
semiconductor diode
1.36. analyzing
rectifier circuits
1.37. describing and
identifying bipolar
transistor
1.38. testing bipolar
transistor
1.39. analyzing
amplifier circuit
1.40. analyzing multi-
vibrator circuit
1.41. describing and
analyzing digital gate
1.42. testing logic
gates
1.43. analyzing logic
networks
1.44. analyzing
sequence circuits
1.45. Work efficiently
& systematically
1.46. Communication
skills
1.47. Use and
maintenance of tools
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 and equipment
1.48. Skills in testing
electronic components
1.49. Work safety
practices and time
management
1.50. Problem solving
skills
1.51. Reading skills

LO2. PLAN AN APPROACH FOR COMPONENT TESTING

Assessment Methodolo Assessment
Contents Condition
Criteria gies Methods
2.1. V 2.1. Mensuration/ The following  Online  Online
arious Mathematics resources must Discussio Examination
testing 2.2. Conversion of be provided: n  Online
methods Units  Tools and Observation
are 2.3. Applied equipment  Online
Identifie Mathematics (see range of Interview for
d based 2.4. Safety variables) case
on types 2.5. Work Safety  Working discussion
of requirements and area/bench
electroni economy of  Electronic
c materials with components
compon durability  Testing
ents 2.6. Knowledge in instruments
2.2. C 5S application and and
haracteri observation of equipment
stics and required timeframe  Assessment
appropri 2.7. Knowledge of rating sheet
ateness proper handling and  Reporting
of disposal of forms
testing chemicals  Online
methods 2.8. Materials, learning
to be tools and equipment materials via
used uses and web-based
during specifications application
develop 2.9. Identification  Personal
ment of hand and power Computer/
and on tools Laptop/
completi 2.10. Proper care Cellphone
on is and use of tools with Camera
determin 2.11. Systems and  Web based
ed Processes application
2.3. T 2.12. Principles of  (Google
esting electrical/electronic Classroom)
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CBC-COMPUTER SYSTEMS SERVICING NC II
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 methods circuits  Fax Machine
are 2.13. Identifying
consider sources of electricity
ed/selec 2.14. Identifying
ted in conductors and
relation insulators
to 2.15. Describing
appropri resistance and
ate identify resistors
testing 2.16. Supplying
strategy different voltage
2.4. Pl using variable power
an for supply
testing 2.17. Measuring
compon resistance using
ents is VOM
develop 2.18. Testing
ed at resistors
specified 2.19. Measuring
points current and voltage
during using VOM
develop 2.20. Analyzing
ment simple circuit using
and on ohms and power law
completi 2.21. Analyzing
on series/parallel
2.5. R circuits using ohms
equired and power law
test & 2.22. Describing
measuri alternating current
ng circuits
instrume 2.23. Observing
nts and waveform using
tools are oscilloscope
prepare 2.24. generating
d and waveform in various
checked frequency using
in function generator
accorda 2.25. Measuring
nce with frequency using
establish oscilloscope
ed 2.26. Measuring
procedur capacitance using
es VOM
2.6. R 2.27. Describing
ecords capacitance and
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 system identifying
is capacitors
establish 2.28. Testing
ed to capacitors
docume 2.29. Analyzing
nt series/parallel
testing capacitances
results, 2.30. Describing
including inductance and
problem identifying inductors
s and 2.31. Testing
faults inductors
2.7. W 2.32. analyzing
atch series parallel
movie inductors
clip 2.33. describing the
online characteristic of
on how transformers
to plan 2.34. describing
an and identifying
approac semiconductor diode
h for 2.35. testing
compon semiconductor diode
ent 2.36. analyzing
testing rectifier circuits
2.37. describing
and identifying
bipolar transistor
2.38. testing bipolar
transistor
2.39. analyzing
amplifier circuit
2.40. analyzing
multi-vibrator circuit
2.41. describing
and analyzing digital
gate
2.42. testing logic
gates
2.43. analyzing
logic networks
2.44. analyzing
sequence circuits
2.45. Work
efficiently &
systematically
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CBC-COMPUTER SYSTEMS SERVICING NC II
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 2.46. Communicati
on skills
2.47. Use and
maintenance of tools
and equipment
2.48. Skills in
testing electronic
components
2.49. Work safety
practices and time
management
2.50. Problem
solving skills
2.51. Reading skills

LO3. TEST COMPONENTS

Assessment Methodol Assessment
Contents Condition
Criteria ogies Methods
3.1. Testing 3.1. Mensuration/ The following  Online  Online
methods Mathematics resources must Discussi Examination
are 3.2. Conversion of be provided: on  Online
applied to Units  Tools and Observation
ensure 3.3. Applied equipment (see  Online
that Mathematics range of Interview for
products 3.4. Safety variables) case
meet 3.5. Work Safety  Working discussion
creative, requirements and area/bench
production economy of  Electronic
and materials with components
technical durability  Testing
requireme 3.6. Knowledge in instruments
nts 5S application and and equipment
3.2. Problem observation of  Assessment
s and required timeframe rating sheet
faults 3.7. Knowledge of  Reporting
detected proper handling and forms
by testing disposal of  Online learning
are chemicals materials via
recorded 3.8. Materials, web-based
and tools and equipment application
remedial uses and  Personal
steps specifications Computer/
taken in 3.9. Identification Laptop/
records of hand and power Cellphone with
system is tools Camera
document 3.10. Proper care  Web based
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 ed and use of tools application
3.3. Problem 3.11. Systems and (Google
s and Processes Classroom)
faults 3.12. Principles of  Fax Machine
detected electrical/electronic
during circuits
testing are 3.13. Identifying
resolved sources of electricity
in 3.14. Identifying
accordanc conductors and
e with insulators
agreed 3.15. Describing
project or resistance and
industry identify resistors
practice 3.16. Supplying
3.4. Evaluate different voltage
final using variable power
products supply
against 3.17. Measuring
the resistance using
previously VOM
determine 3.18. Testing
d criteria resistors
3.5. Testing 3.19. Measuring
process is current and voltage
document using VOM
ed, and 3.20. Analyzing
summariz simple circuit using
ed ohms and power law
evaluation 3.21. Analyzing
report is series/parallel
submitted circuits using ohms
to relevant and power law
personnel 3.22. Describing
3.6. Watch alternating current
movie clip circuits
online test 3.23. Observing
componen waveform using
ts oscilloscope
3.24. generating
waveform in various
frequency using
function generator
3.25. Measuring
frequency using
oscilloscope
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 3.26. Measuring
capacitance using
VOM
3.27. Describing
capacitance and
identifying
capacitors
3.28. Testing
capacitors
3.29. Analyzing
series/parallel
capacitances
3.30. Describing
inductance and
identifying inductors
3.31. Testing
inductors
3.32. analyzing
series parallel
inductors
3.33. describing the
characteristic of
transformers
3.34. describing
and identifying
semiconductor diode
3.35. testing
semiconductor diode
3.36. analyzing
rectifier circuits
3.37. describing
and identifying
bipolar transistor
3.38. testing bipolar
transistor
3.39. analyzing
amplifier circuit
3.40. analyzing
multi-vibrator circuit
3.41. describing
and analyzing digital
gate
3.42. testing logic
gates
3.43. analyzing
logic networks
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CBC-COMPUTER SYSTEMS SERVICING NC II
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 3.44. analyzing
sequence circuits
3.45. Work
efficiently &
systematically
3.46. Communicati
on skills
3.47. Use and
maintenance of tools
and equipment
3.48. Skills in
testing electronic
components
3.49. Work safety
practices and time
management
3.50. Problem
solving skills
3.51. Reading skills

LO4. EVALUATE THE TESTING PROCESS

Assessment Methodolo Assessment
Contents Condition
Criteria gies Methods
4.1.Testing 4.1. Mensuration/ The following  Online  Online
methods Mathematics resources must Discussio Examination
that were 4.2. Conversion of be provided: n  Online
successful Units  Tools and Observation
and those 4.3. Applied equipment (see  Online
that led to Mathematics range of Interview for
difficulties 4.4. Safety variables) case
are 4.5. Work Safety  Working discussion
identified requirements and area/bench
based on economy of  Electronic
industry materials with components
standards durability  Testing
4.2.Testing 4.6. Knowledge in instruments
process 5S application and and equipment
and observation of  Assessment
records required timeframe rating sheet
system are 4.7. Knowledge of  Reporting
evaluated proper handling and forms
based on disposal of  Online learning
standard chemicals materials via
procedure 4.8. Materials, web-based
s tools and equipment application
4.3.Test uses and  Personal
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CBC-COMPUTER SYSTEMS SERVICING NC II
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 results/find specifications Computer/
ings are 4.9. Identification Laptop/
document of hand and power Cellphone with
ed for tools Camera
subsequen 4.10. Proper care  Web based
t and use of tools application
componen 4.11. Systems and (Google
ts testing. Processes Classroom)
4.4.Evaluating 4.12. Principles of  Fax Machine
the testing electrical/electronic
process circuits
thru online 4.13. Identifying
discussion sources of electricity
4.14. Identifying
conductors and
insulators
4.15. Describing
resistance and
identify resistors
4.16. Supplying
different voltage
using variable power
supply
4.17. Measuring
resistance using
VOM
4.18. Testing
resistors
4.19. Measuring
current and voltage
using VOM
4.20. Analyzing
simple circuit using
ohms and power law
4.21. Analyzing
series/parallel
circuits using ohms
and power law
4.22. Describing
alternating current
circuits
4.23. Observing
waveform using
oscilloscope
4.24. generating
waveform in various
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CBC-COMPUTER SYSTEMS SERVICING NC II
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 frequency using
function generator
4.25. Measuring
frequency using
oscilloscope
4.26. Measuring
capacitance using
VOM
4.27. Describing
capacitance and
identifying
capacitors
4.28. Testing
capacitors
4.29. Analyzing
series/parallel
capacitances
4.30. Describing
inductance and
identifying inductors
4.31. Testing
inductors
4.32. analyzing
series parallel
inductors
4.33. describing the
characteristic of
transformers
4.34. describing
and identifying
semiconductor diode
4.35. testing
semiconductor diode
4.36. analyzing
rectifier circuits
4.37. describing
and identifying
bipolar transistor
4.38. testing bipolar
transistor
4.39. analyzing
amplifier circuit
4.40. analyzing
multi-vibrator circuit
4.41. describing
and analyzing digital
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CBC-COMPUTER SYSTEMS SERVICING NC II
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 gate
4.42. testing logic
gates
4.43. analyzing
logic networks
4.44. analyzing
sequence circuits
4.45. Work
efficiently &
systematically
4.46. Communicati
on skills
4.47. Use and
maintenance of tools
and equipment
4.48. Skills in
testing electronic
components
4.49. Work safety
practices and time
management
4.50. Problem
solving skills
4.51. Reading skills

CORE COMPETENCIES (Face-To-Face)

UNIT OF COMPETENCY: INSTALL AND CONFIGURE COMPUTER SYSTEMS
MODULE TITLE: INSTALLING AND CONFIGURING COMPUTER SY
MODULE DESCRIPTION: This unit covers the outcomes required in installing
and configuring desktop and workstation computers
systems. It consists of competencies to assemble
computer hardware, install operating system and
drivers for peripherals/devices, and install application
software as well as to conduct testing and
documentation
NOMINAL DURATION: 40 hrs.

SUMMARY OF LEARNING OUTCOMES:

LO1. ASSEMBLE COMPUTER HARDWARE
LO2. PREPARE INSTALLER
LO3. INSTALL OPERATING SYSTEM AND DRIVERS FOR PERIPHERALS/
DEVICES
LO4. INSTALL APPLICATION SOFTWARE
LO5. CONDUCT TESTING AND DOCUMENTATION

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 LO1. ASSEMBLE COMPUTER HARDWARE
Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
1. Unit assembly  Types and parts of The following  Lecture  Practical
is planned and computers resources MUST  Discussion Demonstratio
prepared to  Computer be provided:  Demonstrat n w/ oral
ensure OH&S operating systems  Tools and test ion questioning
policies and  Windows / MAC instruments  Viewing  Interview
procedures OS X /Linux  PC or multimedia  Portfolio
are followed in  Peripheral devices workstation
accordance  Computer systems  Computer
with systems design peripherals/devi
requirements  Computer ces
2. Materials assembly  Appropriate OS,
necessary to procedures drivers and
complete the  Installers software
work are preparation and applications/pro
identified and OS installation grams
obtained in procedures
accordance  Application and
with devices/drivers’
established installation
procedures procedures
and checked  Desktop PC
against interface/ hook up
systems procedures
requirements  Power ON self-test
3. Tools, and BIOS
equipment configuration
and testing procedures
devices  Application
needed to packages & use of
carry out the application
installation programs
work are  Multimedia
obtained in systems
accordance  Motherboards
with  Multimedia storage
established devices:
procedures  Video cards
and checked  Sound cards
for correct  Graphical user
operation and interface
safety  Disk management
4. Computer  Use of
hardware is utilities/software
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 assembled in  Virtualization
accordance software
with  Disk management
established software
procedures  Anti-virus /
and systems Diagnostic
requirements software
5. Basic-input-  Device drivers
output-system  Drivers/Software
(BIOS) update procedures
configuration  Application
is performed software license
in accordance agreements
with hardware  Stress testing
requirements. procedures
 5S and 3Rs
environmental
policies
 Safety handling of
computer parts
 Assembling
computer
hardware
 Troubleshooting
skills
 Reading and
writing skills

LO2. PREPARE INSTALLER

Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
1. Portable  Types and parts of The following  Lecture  Practical
bootable computers resources MUST  Discussion Demonstratio
devices are  Computer be provided:  Demonstrat n w/ oral
created in operating systems  Tools and test ion questioning
accordance  Windows / MAC instruments  Viewing  Interview
with software OS X /Linux  PC or multimedia  Portfolio
manufacturer  Peripheral devices workstation
instruction  Computer systems  Computer
2. Customized design peripherals/devi
installers are  Computer ces
prepared in assembly  Appropriate OS,
accordance procedures drivers and
with software  Installers software
utilization preparation and applications/pro
guide and end OS installation grams
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 user procedures
agreement.  Application and
3. Installation of devices/drivers’
portable installation
applications procedures
are carried out  Desktop PC
in accordance interface/ hook up
with software procedures
user guide  Power ON self-test
and software and BIOS
license configuration
procedures
 Application
packages & use of
application
programs
 Multimedia
systems
 Motherboards
 Multimedia storage
devices:
 Video cards
 Sound cards
 Graphical user
interface
 Disk management
 Use of
utilities/software
 Virtualization
software
 Disk management
software
 Anti-virus /
Diagnostic
software
 Device drivers
 Drivers/Software
update procedures
 Application
software license
agreements
 Stress testing
procedures
 5S and 3Rs
environmental
policies
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  Safety handling of
computer parts
 Assembling
computer
hardware
 Troubleshooting
skills
 Reading and
writing skills

LO3. INSTALL OPERATING SYSTEM AND DRIVERS FOR PERIPHERALS/

DEVICES
Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
1. Operating  Types and parts of The following  Lecture  Practical
system (OS) is computers resources MUST  Discussion Demonstratio
installed in  Computer be provided:  Demonstrat n w/ oral
accordance operating systems  Tools and test ion questioning
with  Windows / MAC instruments  Viewing  Interview
established OS X /Linux  PC or multimedia  Portfolio
installation  Peripheral devices workstation
procedures  Computer systems  Computer
and to comply design peripherals/devi
with end-user  Computer ces
requirements assembly  Appropriate OS,
2. Peripherals/ procedures drivers and
devices  Installers software
drivers are preparation and applications/pro
installed and OS installation grams
configured in procedures
accordance  Application and
with devices/drivers’
manufacturer’ installation
s instructions procedures
and/or OS  Desktop PC
installation interface/ hook up
procedures. procedures
3. OS and  Power ON self-test
drivers’ and BIOS
updates/patch configuration
es are procedures
accessed and  Application
installed in packages & use of
accordance application
with programs
manufacturer’
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 s  Multimedia
recommendati systems
ons and  Motherboards
requirements  Multimedia storage
4. On-going devices:
checks of the  Video cards
quality of the  Sound cards
work are  Graphical user
undertaken in interface
accordance  Disk management
with  Use of
established utilities/software
procedures  Virtualization
software
 Disk management
software
 Anti-virus /
Diagnostic
software
 Device drivers
 Drivers/Software
update procedures
 Application
software license
agreements
 Stress testing
procedures
 5S and 3Rs
environmental
policies
 Safety handling of
computer parts
 Assembling
computer
hardware
 Troubleshooting
skills
 Reading and
writing skills

LO4. INSTALL APPLICATION SOFTWARE

Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
1. Application  Types and parts of The following  Lecture  Practical
software are computers resources MUST  Discussion Demonstratio
installed  Computer be provided:  Demonstrat n w/ oral
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 based on operating systems  Tools and test ion questioning
software  Windows / MAC instruments  Viewing  Interview
installation OS X /Linux  PC or multimedia  Portfolio
guides, end-  Peripheral devices workstation
user  Computer systems  Computer
requirements design peripherals/devi
and software  Computer ces
license assembly  Appropriate OS,
agreement procedures drivers and
2. Variation to  Installers software
application preparation and applications/pro
software OS installation grams
installation is procedures
carried out in  Application and
accordance to devices/drivers’
customer/clien installation
t requirements procedures
3. Software  Desktop PC
updates are interface/ hook up
accessed and procedures
installed in  Power ON self-test
accordance and BIOS
with configuration
manufacturer’ procedures
s  Application
recommendati packages & use of
ons and application
requirements programs
 Multimedia
systems
 Motherboards
 Multimedia storage
devices:
 Video cards
 Sound cards
 Graphical user
interface
 Disk management
 Use of
utilities/software
 Virtualization
software
 Disk management
software
 Anti-virus /
Diagnostic
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 software
 Device drivers
 Drivers/Software
update procedures
 Application
software license
agreements
 Stress testing
procedures
 5S and 3Rs
environmental
policies
 Safety handling of
computer parts
 Assembling
computer
hardware
 Troubleshooting
skills
 Reading and
writing skills

LO5. CONDUCT TESTING AND DOCUMENTATION

Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
1. Application  Types and parts of The following  Lecture  Practical
software are computers resources MUST  Discussion Demonstratio
installed  Computer be provided:  Demonstrat n w/ oral
based on operating systems  Tools and test ion questioning
software  Windows / MAC instruments  Viewing  Interview
installation OS X /Linux  PC or multimedia  Portfolio
guides, end-  Peripheral devices workstation
user  Computer systems  Computer
requirements design peripherals/devi
and software  Computer ces
license assembly  Appropriate OS,
agreement procedures drivers and
2. Variation to  Installers software
application preparation and applications/pro
software OS installation grams
installation is procedures
carried out in  Application and
accordance to devices/drivers’
customer/clien installation
t requirements procedures
3. Software  Desktop PC
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updates are interface/ hook up
accessed and procedures
installed in  Power ON self-test
accordance and BIOS
with configuration
manufacturer’ procedures
s  Application
recommendati packages & use of
ons and application
requirements programs
 Multimedia
systems
 Motherboards
 Multimedia storage
devices:
 Video cards
 Sound cards
 Graphical user
interface
 Disk management
 Use of
utilities/software
 Virtualization
software
 Disk management
software
 Anti-virus /
Diagnostic
software
 Device drivers
 Drivers/Software
update procedures
 Application
software license
agreements
 Stress testing
procedures
 5S and 3Rs
environmental
policies
 Safety handling of
computer parts
 Assembling
computer
hardware
 Troubleshooting
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 skills
 Reading and
writing skills

UNIT OF COMPETENCY: SET-UP COMPUTER NETWORKS

MODULE TITLE: SET-UPPING COMPUTER NETWORKS
MODULE DESCRIPTION: This unit covers the outcomes required in setting-up
computers networks for LANs and small-office home-
office (SOHO) systems. It consists of competencies to
install network cables, set network configuration, set
router/Wi-Fi/ wireless access point/repeater
configuration as well as to inspect and test the
configured computer networks
NOMINAL DURATION: 40 hrs.

SUMMARY OF LEARNING OUTCOMES:

LO1. INSTALL NETWORK CABLES
LO2. SET NETWORK CONFIGURATION
LO3. SET ROUTER/WI-FI/ WIRELESS ACCESS POINT/REPEATER
CONFIGURATION
LO4. INSPECT AND TEST THE CONFIGURED COMPUTER NETWORKS

LO1. INSTALL NETWORK CABLES

Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
1. Cable routes  Computer network The following  Lecture  Practical
are concepts resources MUST  Discussion Demonstratio
determined  Network cable be provided:  Demonstrat n w/ oral
and planned in installation  PC or ion questioning
accordance  Copper cable workstation  Viewing  Interview
with network splicing and cable  Network cables multimedia  Third Party
design and testing and materials  Portfolio
actual  Fiber optic cables  Router/Wi-Fi/
installation splicing and wireless access
site. installation point/repeater
2. Network requirements  Tools and test
materials  network design instruments
necessary to  addressing  Appropriate
complete the  subnetting software
work are  topology applications/pro
identified and  IPV4 and IPV6 grams
obtained in  Router/Wi-Fi/  PPE
accordance wireless access
with point/repeater
established configuration
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 procedures  Network interface
and checked card (NIC) settings
against  network cables
systems  cable
requirements raceways/ducts
3. Tools,  Device systems
equipment settings
and testing configuration
devices  Local area network
needed to (LAN) port
carry out the configuration
installation  Wide area network
work are (WAN) port
obtained in configuration
accordance  Wireless settings
with configuration
established  Security/Firewall/
procedures Advance settings
and checked configuration
for correct  Cloud computing
operation and  Network
safety connectivity testing
4. Appropriate  Philippine
personal Electrical Code
protective relevant to data
equipment is connection
used and OHS  OHS standards
policies and and 5S principles
procedures  Practicing 3Rs –
are followed reduce, re-use,
5. Copper cable recycle/recover
splicing is  3Rs environmental
performed policies
based on  Managing waste
Electronic from electrical and
Industries electronic
Alliance/Telec equipment (WEEE)
ommunication  Cable splicing
s Industry  Cable
Association troubleshooting
(EIA/TIA)  Setting-up and
standards configuring skills
6. Network  Problem solving
cables and skills
cable raceway  Decision making
are installed in skills
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 accordance  Documentation
with skills
established
procedures
and
installation
requirements
7. Installation
work is
performed and
is checked to
ensure no
unnecessary
damage has
occurred and
complies with
requirements
8. OHS
standards and
5S principles
are followed
according to
enterprise
requirements
9. Excess
components
and materials
are disposed
of based on
WEEE
directives and
3Rs waste
management
program.

LO2. SET NETWORK CONFIGURATION

Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
1. Network  Computer network The following  Lecture  Practical
connectivity of concepts resources MUST  Discussion Demonstratio
each terminal  Network cable be provided:  Demonstrat n w/ oral
is checked in installation  PC or ion questioning
accordance  Copper cable workstation  Viewing  Interview
with network splicing and cable  Network cables multimedia  Third Party
design. testing and materials  Portfolio
2. Any fault or  Fiber optic cables  Router/Wi-Fi/
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 problem in the splicing and wireless access
network installation point/repeater
system is requirements  Tools and test
diagnosed and  network design instruments
remedied in  addressing  Appropriate
line with the  subnetting software
standard  topology applications/pro
operating  IPV4 and IPV6 grams
procedures.  Router/Wi-Fi/  PPE
3. Network wireless access
interface card point/repeater
(NIC) settings configuration
are configured  Network interface
in accordance card (NIC) settings
with network  network cables
design.  cable
4. Communicatio raceways/ducts
n checking  Device systems
between settings
terminals are configuration
carried out in  Local area network
accordance (LAN) port
with OS configuration
network  Wide area network
configuration (WAN) port
guides configuration
5. Unplanned  Wireless settings
events or configuration
conditions are  Security/Firewall/
responded to Advance settings
in accordance configuration
with  Cloud computing
established  Network
procedures connectivity testing
 Philippine
Electrical Code
relevant to data
connection
 OHS standards
and 5S principles
 Practicing 3Rs –
reduce, re-use,
recycle/recover
 3Rs environmental
policies
 Managing waste
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 from electrical and
electronic
equipment (WEEE)
 Cable splicing
 Cable
troubleshooting
 Setting-up and
configuring skills
 Problem solving
skills
 Decision making
skills
 Documentation
skills

LO3. SET ROUTER/WI-FI/ WIRELESS ACCESS POINT/REPEATER

CONFIGURATION

Assessment Methodologi Assessment

Contents Condition
Criteria es Methods
1. Client Device  Computer network The following  Lecture  Practical
systems concepts resources MUST  Discussion Demonstratio
settings are  Network cable be provided:  Demonstrat n w/ oral
configured in installation  PC or ion questioning
accordance  Copper cable workstation  Viewing  Interview
with splicing and cable  Network cables multimedia  Third Party
manufacturers testing and materials  Portfolio
’ instructions  Fiber optic cables  Router/Wi-Fi/
and end-user splicing and wireless access
preferences installation point/repeater
2. Local area requirements  Tools and test
network (LAN)  network design instruments
port is  addressing  Appropriate
configured in  subnetting software
accordance  topology applications/pro
with  IPV4 and IPV6 grams
manufacturers  Router/Wi-Fi/  PPE
’ instructions wireless access
and network point/repeater
design configuration
3. Wide area  Network interface
network card (NIC) settings
(WAN) port is  network cables
configured in  cable
accordance raceways/ducts

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 with  Device systems
manufacturers settings
’ instructions configuration
and network  Local area network
design (LAN) port
4. Wireless configuration
settings are  Wide area network
configured in (WAN) port
accordance configuration
manufacturers  Wireless settings
’ instructions, configuration
network  Security/Firewall/
design and Advance settings
end-user configuration
preferences  Cloud computing
5. Security/  Network
Firewall/ connectivity testing
Advance  Philippine
settings are Electrical Code
configured in relevant to data
accordance connection
with  OHS standards
manufacturers and 5S principles
’ instructions  Practicing 3Rs –
and end-user reduce, re-use,
preferences recycle/recover
 3Rs environmental
policies
 Managing waste
from electrical and
electronic
equipment (WEEE)
 Cable splicing
 Cable
troubleshooting
 Setting-up and
configuring skills
 Problem solving
skills
 Decision making
skills
 Documentation
skills

LO4. INSPECT AND TEST THE CONFIGURED COMPUTER NETWORKS

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 Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
1. Final  Computer network The following  Lecture  Practical
inspections concepts resources MUST  Discussion Demonstratio
are  Network cable be provided:  Demonstrat n w/ oral
undertaken to installation  PC or ion questioning
ensure that  Copper cable workstation  Viewing  Interview
the splicing and cable  Network cables multimedia  Third Party
configuration testing and materials  Portfolio
done on the  Fiber optic cables  Router/Wi-Fi/
computer splicing and wireless access
networks installation point/repeater
conforms with requirements  Tools and test
the  network design instruments
manufacturer’  addressing  Appropriate
s  subnetting software
instruction/ma  topology applications/pro
nual  IPV4 and IPV6 grams
2. Computer  Router/Wi-Fi/  PPE
networks are wireless access
checked to point/repeater
ensure safe configuration
operation.  Network interface
3. Reports are card (NIC) settings
prepared/com  network cables
pleted  cable
according to raceways/ducts
company  Device systems
requirements. settings
configuration
 Local area network
(LAN) port
configuration
 Wide area network
(WAN) port
configuration
 Wireless settings
configuration
 Security/Firewall/
Advance settings
configuration
 Cloud computing
 Network
connectivity testing
 Philippine
Electrical Code
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 relevant to data
connection
 OHS standards
and 5S principles
 Practicing 3Rs –
reduce, re-use,
recycle/recover
 3Rs environmental
policies
 Managing waste
from electrical and
electronic
equipment (WEEE)
 Cable splicing
 Cable
troubleshooting
 Setting-up and
configuring skills
 Problem solving
skills
 Decision making
skills
 Documentation
skills

UNIT OF COMPETENCY: SET-UP COMPUTER SERVERS

MODULE TITLE: SET-UPPING COMPUTER SERVERS
MODULE DESCRIPTION: This unit covers the knowledge, skills and attitudes
needed to set-up computer servers for LANs and
SOHO systems. It consists of competencies to set-up
user access and configures network services as well
as to perform testing, documentation and pre-
deployment procedures
NOMINAL DURATION: 40 hrs.

SUMMARY OF LEARNING OUTCOMES:

LO1. SET-UP USER ACCESS
LO2. CONFIGURE NETWORK SERVICES
LO3. PERFORM TESTING, DOCUMENTATION AND PRE-DEPLOYMENT
PROCEDURES

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 LO1. SET-UP USER ACCESS
Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
1. User folder is  Network operating The following  Lecture  Practical
created in system (NOS) resources  Discussion Demonstratio
accordance features MUST be  Demonstrat n w/ oral
with network  Computer servers provided: ion questioning
operating and functions  PC or  Viewing  Interview
system (NOS)  Types of Network workstation multimedia  Portfolio
features services network and
2. User access  User access level server
level is configuration  Network
configured  Network services operating
based on NOS configuration system
features and  configuring web (NOS)
established services  Network
network  configuring file printer
access sharing services  Tools and
policies/end-  configuring print test
user sharing services instruments
requirements.  Web  Appropriate
3. Security check applications/technolo software
is performed gies applications/p
in accordance  Setting-up client/user rograms
with access and security
established  Setting-up and
network configuring servers
access  Installing and
policies/end- configuring
user modules/add-ons
requirements.  Configuration of
network services
 Testing procedures
 Pre-deployment
procedures and
practices
 Enterprise policies
and procedures
 End user
requirements
 Enterprise policies
and procedures
 Documentation and
making reports
 Setting-up and
configuring servers
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  Problem solving skills
 Decision making
skills
 Reading and writing
skills
LO2. CONFIGURE NETWORK SERVICES
Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
1. Normal  Network operating The following  Lecture  Practical
functions of system (NOS) resources  Discussion Demonstratio
server are features MUST be  Demonstrat n w/ oral
checked in  Computer servers provided: ion questioning
accordance and functions  PC or  Viewing  Interview
with  Types of Network workstation multimedia  Portfolio
manufacturer’ services network and
s instructions  User access level server
2. Required configuration  Network
modules /add-  Network services operating
ons are configuration system (NOS)
installed/updat  configuring web  Network
ed based on services printer
NOS  configuring file  Tools and test
installation sharing services instruments
procedures  configuring print  Appropriate
3. Network sharing services software
services to be  Web applications/pr
configured are applications/technolo ograms
confirmed gies 
based on  Setting-up
user/system client/user access
requirements and security
4. Operation of  Setting-up and
network configuring servers
services are  Installing and
checked configuring
based on modules/add-ons
user/system  Configuration of
requirements network services
5. Unplanned  Testing procedures
events or  Pre-deployment
conditions are procedures and
responded to practices
in accordance  Enterprise policies
with and procedures
established  End user
procedures requirements
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  Enterprise policies
and procedures
 Documentation and
making reports
 Setting-up and
configuring servers
 Problem solving
skills
 Decision making
skills
 Reading and writing
skills
LO3. PERFORM TESTING, DOCUMENTATION AND PRE-DEPLOYMENT
PROCEDURES
Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
1. Pre-  Network operating The following  Lecture  Practical
deployment system (NOS) resources  Discussion Demonstratio
procedures is features MUST be  Demonstrat n w/ oral
undertaken  Computer servers and provided: ion questioning
based on functions  PC or  Viewing  Interview
enterprise  Types of Network workstation multimedia  Portfolio
policies and services network and
procedures  User access level server
2. Operation and configuration  Network
security check  Network services operating
are configuration system
undertaken  configuring web (NOS)
based on end- services  Network
user  configuring file sharing printer
requirements services  Tools and
3. Reports are  configuring print test
prepared/com sharing services instruments
pleted  Web  Appropriate
according to applications/technologi software
enterprise es applications/
policies and  Setting-up client/user programs
procedures. access and security
 Setting-up and
configuring servers
 Installing and
configuring
modules/add-ons
 Configuration of
network services
 Testing procedures
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  Pre-deployment
procedures and
practices
 Enterprise policies and
procedures
 End user requirements
 Enterprise policies and
procedures
 Documentation and
making reports
 Setting-up and
configuring servers
 Problem solving skills
 Decision making skills
 Reading and writing
skills
UNIT OF COMPETENCY: MAINTAIN AND REPAIR COMPUTER SYSTEMS AND
NETWORKS

MODULE TITLE: MAINTAINING AND REPAIRING COMPUTER SYSTEMS

AND NETWORKS

MODULE DESCRIPTION: This unit covers the knowledge, skills and attitudes needed to
maintain and service computer systems and networks
NOMINAL DURATION: 40 hrs.

SUMMARY OF LEARNING OUTCOMES:

LO1. PLAN AND PREPARE FOR MAINTENANCE AND REPAIR
LO2. MAINTAIN COMPUTER SYSTEMS AND NETWORKS
LO3. DIAGNOSE FAULTS OF COMPUTER SYSTEMS AND NETWORKS
LO4. RECTIFY/CORRECT DEFECTS IN COMPUTER SYSTEMS AND
NETWORKS
LO5. INSPECT AND TEST THE COMPUTER SYSTEMS AND NETWORKS
LO1. PLAN AND PREPARE FOR MAINTENANCE AND REPAIR
Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
1. Maintenance Includes but not The following  Lecture  Observation
and/or limited to: resources MUST  Discussion with oral
Diagnosis of  Planning and be provided:  Demonstrat Questioning
faults is preparing for  Tools ion  Interview
planned and maintenance  Computers and  Viewing  Portfolio
prepared in  Computer systems peripherals multimedia
line with job maintenance  Test
requirements. procedures instruments
2. Tools,  PC systems  Materials
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 equipment  Computer  PPE
and testing operations  Technical
devices  Electronic fault manuals
needed for the findings
maintenance  Use and operation
are obtained of tools, instruments
and checked and testing devices
for correct  Occupational health
operation and and safety policies
safety and procedures
3. Materials  Job service order
necessary to forms or checklist
complete the  Problem solving in
work are emergency situation
obtained in  Procedures in
accordance maintenance
with scheduling
established  Preventive
procedures maintenance of
and checked computer system
against job and network
requirements.  Operating system
4. OHS policies update
and  Back-up scheduling
procedures  Creating restore
are followed in point
line with job  Guarding against
requirements. virus
5. Computer  Cleaning computer
systems and systems and
networks for networks
maintenance  Diagnostic
are checked procedures
against  Identifying and
job/service isolating
order or faults/problems
instructions  Diagnostic software
and utilities
specifications.  Gathering of
information
 Accomplished forms
 Diagnostic reports
 Proposal reports
 Defects in computer
systems and
networks
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  Troubleshooting
and repair
techniques
 Problem solving in
emergency situation
 Corrective action
 Hardware
configuration
 Software
configuration
 Testing methods
and procedures
 Documentation and
making reports
 Waste management
 OHS standards and
5S principles
 Practicing 3Rs –
reduce, re-use,
recycle/recover
 3Rs environmental
policies
 Managing waste
from electrical and
electronic
equipment (WEEE)
 Reading skills
required to interpret
work instructions
 Communication
skills needed to
interpret and define
work procedures
 Problem solving in
emergency situation
 Network Cabling
 Connecting
computers to wired
and wireless LAN
 Removing viruses
from infected
machines
LO2. MAINTAIN COMPUTER SYSTEMS AND NETWORKS
Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
1. Appropriate Includes but not The following  Lecture  Observation
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 personal limited to: resources  Discussion with oral
protective  Planning and MUST be  Demonstrat Questioning
equipment is preparing for provided: ion  Interview
used in line maintenance  Tools  Viewing  Portfolio
with standard  Computer systems  Computers multimedia
procedures. maintenance and
2. Normal procedures peripherals
function of  PC systems  Test
computer  Computer operations instruments
systems and  Electronic fault  Materials
networks are findings  PPE
checked in  Use and operation of  Technical
accordance tools, instruments manuals
with and testing devices
manufacturer’  Occupational health
s instructions. and safety policies
3. Scheduled/ and procedures
periodic  Job service order
maintenance forms or checklist
is performed  Problem solving in
in accordance emergency situation
with  Procedures in
manufacturer’ maintenance
s scheduling
requirements.  Preventive
4. Where maintenance of
necessary, computer system
needed and network
repairs/replac  Operating system
ements are update
made in  Back-up scheduling
accordance  Creating restore
with point
established  Guarding against
procedures. virus
5. Unplanned  Cleaning computer
events or systems and
conditions are networks
responded to  Diagnostic
in accordance procedures
with  Identifying and
established isolating
procedures faults/problems
 Diagnostic software
utilities
 Gathering of
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 information
 Accomplished forms
 Diagnostic reports
 Proposal reports
 Defects in computer
systems and
networks
 Troubleshooting and
repair techniques
 Problem solving in
emergency situation
 Corrective action
 Hardware
configuration
 Software
configuration
 Testing methods and
procedures
 Documentation and
making reports
 Waste management
 OHS standards and
5S principles
 Practicing 3Rs –
reduce, re-use,
recycle/recover
 3Rs environmental
policies
 Managing waste
from electrical and
electronic equipment
(WEEE)
 Reading skills
required to interpret
work instructions
 Communication
skills needed to
interpret and define
work procedures
 Problem solving in
emergency situation
 Network Cabling
 Connecting
computers to wired
and wireless LAN
 Removing viruses
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 from infected
machines


LO3. DIAGNOSE FAULTS OF COMPUTER SYSTEMS AND NETWORKS

Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
1. Appropriate Includes but not The following  Lecture  Observation
personal limited to: resources  Discussion with oral
protective  Planning and MUST be  Demonstrat Questioning
equipment is preparing for provided: ion  Interview
used in line maintenance  Tools  Viewing  Portfolio
with standard  Computer systems  Computers multimedia
procedures. maintenance and
2. Faults or procedures peripherals
problems in  PC systems  Test
the computer  Computer operations instruments
systems and  Electronic fault  Materials
networks are findings  PPE
diagnosed  Use and operation of  Technical
according to tools, instruments manuals
requirements and testing devices
and in line  Occupational health
with the and safety policies
standard and procedures
procedures.  Job service order
3. Contingency forms or checklist
measures are  Problem solving in
managed and emergency situation
implemented  Procedures in
in accordance maintenance
with scheduling
established  Preventive
procedures maintenance of
4. Unplanned computer system
events or and network
conditions are  Operating system
responded to update
in accordance  Back-up scheduling
with  Creating restore
established point
procedures  Guarding against
virus
 Cleaning computer
systems and
networks
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  Diagnostic
procedures
 Identifying and
isolating
faults/problems
 Diagnostic software
utilities
 Gathering of
information
 Accomplished forms
 Diagnostic reports
 Proposal reports
 Defects in computer
systems and
networks
 Troubleshooting and
repair techniques
 Problem solving in
emergency situation
 Corrective action
 Hardware
configuration
 Software
configuration
 Testing methods and
procedures
 Documentation and
making reports
 Waste management
 OHS standards and
5S principles
 Practicing 3Rs –
reduce, re-use,
recycle/recover
 3Rs environmental
policies
 Managing waste
from electrical and
electronic equipment
(WEEE)
 Reading skills
required to interpret
work instructions
 Communication
skills needed to
interpret and define
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 work procedures
 Problem solving in
emergency situation
 Network Cabling
 Connecting
computers to wired
and wireless LAN
 Removing viruses
from infected
machines


LO4. RECTIFY/CORRECT DEFECTS IN COMPUTER SYSTEMS AND

NETWORKS
Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
1. Appropriate Includes but not The following  Lecture  Observation
personal limited to: resources  Discussion with oral
protective  Planning and MUST be  Demonstrat Questioning
equipment is preparing for provided: ion  Interview
used in line maintenance  Tools  Viewing  Portfolio
with standard  Computer systems  Computers multimedia
procedures. maintenance and
2. Defective procedures peripherals
components  PC systems  Test
or parts are  Computer operations instruments
replaced or  Electronic fault  Materials
corrected findings  PPE
without  Use and operation of  Technical
damage to the tools, instruments manuals
surrounding and testing devices 
environment  Occupational health
or services and safety policies
3. Adjustments, if and procedures
necessary are  Job service order
made in forms or checklist
accordance  Problem solving in
with emergency situation
established  Procedures in
procedures maintenance
4. Unplanned scheduling
events or  Preventive
conditions are maintenance of
responded to computer system
in accordance and network
with
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established  Operating system
procedures. update
 Back-up scheduling
 Creating restore
point
 Guarding against
virus
 Cleaning computer
systems and
networks
 Diagnostic
procedures
 Identifying and
isolating
faults/problems
 Diagnostic software
utilities
 Gathering of
information
 Accomplished forms
 Diagnostic reports
 Proposal reports
 Defects in computer
systems and
networks
 Troubleshooting and
repair techniques
 Problem solving in
emergency situation
 Corrective action
 Hardware
configuration
 Software
configuration
 Testing methods and
procedures
 Documentation and
making reports
 Waste management
 OHS standards and
5S principles
 Practicing 3Rs –
reduce, re-use,
recycle/recover
 3Rs environmental
policies
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  Managing waste
from electrical and
electronic equipment
(WEEE)
 Reading skills
required to interpret
work instructions
 Communication
skills needed to
interpret and define
work procedures
 Problem solving in
emergency situation
 Network Cabling
 Connecting
computers to wired
and wireless LAN
 Removing viruses
from infected
machines

LO5. INSPECT AND TEST THE COMPUTER SYSTEMS AND NETWORKS

Assessment Methodologi Assessment
Contents Condition
Criteria es Methods
1. Final  Includes but not  The following  Lecture  Observation
inspections limited to: resources  Discussion with oral
are  Planning and MUST be  Demonstrat Questioning
undertaken preparing for provided: ion  Interview
to ensure maintenance  Tools  Viewing  Portfolio
that the  Computer systems  Computers and multimedia
testing maintenance peripherals
conducted on procedures  Test
the device  PC systems instruments
conforms  Computer operations  Materials
with the  Electronic fault  PPE
manufacturer findings  Technical
’s  Use and operation of manuals
instruction/m tools, instruments
anual and testing devices
2. Computer  Occupational health
systems and and safety policies
networks are and procedures
checked/test  Job service order
ed to ensure forms or checklist
safe  Problem solving in
operation. emergency situation
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3. OHS  Procedures in
standards maintenance
and 5S scheduling
principles are  Preventive
followed maintenance of
according to computer system
enterprise and network
policies  Operating system
4. Work site is update
cleaned and  Back-up scheduling
cleared of all  Creating restore
debris and point
left in safe  Guarding against
condition in virus
accordance  Cleaning computer
with systems and
company networks
procedures  Diagnostic
5. Excess procedures
components  Identifying and
and materials isolating
are disposed faults/problems
of based on  Diagnostic software
WEEE utilities
directives  Gathering of
and 3Rs information
waste  Accomplished forms
management  Diagnostic reports
program.  Proposal reports
6. Report is  Defects in computer
prepared and systems and
completed networks
according to  Troubleshooting and
company repair techniques
requirements  Problem solving in
emergency situation
 Corrective action
 Hardware
configuration
 Software
configuration
 Testing methods and
procedures
 Documentation and
making reports
 Waste management
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  OHS standards and
5S principles
 Practicing 3Rs –
reduce, re-use,
recycle/recover
 3Rs environmental
policies
 Managing waste
from electrical and
electronic equipment
(WEEE)
 Reading skills
required to interpret
work instructions
 Communication skills
needed to interpret
and define work
procedures
 Problem solving in
emergency situation
 Network Cabling
 Connecting
computers to wired
and wireless LAN
 Removing viruses
from infected
machines

Supervised Industry Learning

UNIT OF COMPETENCY: CONDUCT SUPERVISED INDUSTRY LEARNING

MODULE TITLE: CONDUCTING SUPERVISED INDUSTRY
LEARNING
MODULE DESCRIPTION: This unit covers the knowledge and skills needed to
complement the training gained in the institution with
the intention of enhancing the knowledge and skills of
a Learner through actual application of critical
competencies in the workplace as identified in the
Training Regulations, focus on the Learner's
enhancement of critical competency in a workplace
setting,
NOMINAL DURATION: 76 hours

SUMMARY OF LEARNING OUTCOMES:

LO1. Establish Supervised Industry Learning training requirement for trainees

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 LO2. Monitor Supervised Industry Learning Training
LO3. Review and evaluate Supervised Industry Learning training effectiveness

LO1. ESTABLISH SUPERVISED INDUSTRY LEARNING TRAINING REQUIREMENT

FOR TRAINEES
Assessment Contents Conditions Methodologi Assessment
Criteria es Methods
1.1. Relevant 1.1. Poli  Policies  Hands-on  Interview
policies and cies and and  Discussion  Demonstrat
guidelines are guidelines guidelin s ion with
accessed and of es in  Practical oral
interpreted to Supervised Supervi performan questioning
guide the Industry sed ce  Direct
development of Learning Industry  Action Observatio
Supervised 1.2. Org Learnin planning n
Industry anizational g  Performanc
Learning change  SIL e
arrangements. 1.3. Law Training Evaluation
1.2. Goals for s on gender plans
learning of advocacy  Compan
trainees are and y/
identified and developmen workpla
discussed with t ce
relevant 1.4. Goa supplies
personnel; ls and and
1.3. SIL objectives material
Training plan is of s
prepared in Supervised  Compan
accordance with Industry y/
agreed Learning workpla
outcomes; 1.5. Pro ce tools
1.4. SIL cesses and
Training involved in equipm
schedule is Supervised ent
developed , Industry  First aid
discussed and Learning kits
agreed with 1.6. SIL  PPEs
Industry Partner; Training
1.5. Orientatio Plan,
n and Support Training
Mechanism are schedules
identified and and
arranged outcomes
according to the 1.7. Staf

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 needs of the f and
trainees; relevant
1.6. Availabilit personnel in
y of materials is Supervised
confirmed with Industry
Industry Partner Learning
within the budget 1.8. Sup
requirement; port
1.7. The Mechanism
objectives for 1.9. Budg
undertaking SIL etary
training and the requirement
processes s, supplies
involved are and
explained to the materials
trainees.

LO2. MONITOR SUPERVISED INDUSTRY LEARNING TRAINING

Assessment Contents Conditions Methodolog Assessment
Criteria ies Methods
2.1. Visits 2.1. Det  Company/  Hands-on  Interview
to SIL ails for workplace  Discussio  Demonstra
training structured policies and ns tion with
venue are SIL procedures  Practical oral
conducted learning  OHS guidelines performa questionin
in 2.2. Co and PPE’s nce g
accordance mpetencie  Demonstration  Action  Direct
with trainers s covered and planning Observatio
qualification in the SIL observations n
requirement Training forms  Performan
s and to 2.3. OH  SIL Progress ce
ensure that S reports Evaluation
training guidelines  Feedbacks
arrangemen in the  Completion
t are met; workplace report of SIL
2.2. Train environme
ees nt
progress is 2.4. Mo
monitored nitoring
and techniques
recorded and
against SIL strategies
Training 2.5. Log
Plan and istics and
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 contingenci document
es are ations
address; 2.6. Fee
2.3. Work dback
performanc mechanis
e are m
observed 2.7. SIL
and Progress
alternative Chart
approaches
are
suggested;
2.4. OHS
requirement
s are
monitored
to ensure
health,
safety and
welfare of
trainees;
2.5. Feed
back is
provided to
trainees
concerning
their SIL
learning
performanc
e.

LO3. REVIEW AND EVALUATE SUPERVISED INDUSTRY LEARNING TRAINING

EFFECTIVENESS
Assessment Contents Conditions Methodologi Assessment
Criteria es Methods
3.1. Work  Review and  SIL  Hands-on  Interview
performance evaluation of policies  Discussion  Demonstrati
and learning the policies and s on with oral
achievement and guideline  Practical questioning
are analyzed in guidelines of s performanc  Direct
accordance work-based  Post e Observation
with learning evaluatio  Action  Performance
Supervised  Review of n form of planning Evaluation
Industry work-based SIL
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 Learning learning learning
requirements achievement  Evaluatio
3.2. Trainees s n
are encouraged  Review and instrume
to provide evaluation of nts
feedback on goals and  Feedbac
their learning objectives of k and
experience for SIL learning suggesti
documentation  Review and on forms
purposes evaluation of
3.3. The SIL Training
effectiveness of Plans,
Supervised contracts,
Industry and support
Learning is mechanism
evaluated  Feedbacks
against the and training
objectives. impressions
3.4. Improveme of trainees
nts and  Program
changes to evaluation
Supervised and
Industry recommend
Learning are ations
recommended  Terminal
based on Reports
review process.

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