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Booking and Reservation System: A Unified Application Using Location-Based

Services for Sustainable Tourism Networks

Article in International Journal of Advanced Research in Science Communication and Technology · June 2024
DOI: 10.48175/IJARSCT-18889

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 ISSN (Online) 2581-9429
IJARSCT
International Journal of Advanced Research in Science, Communication and Technology (IJARSCT)
International Open-Access, Double-Blind, Peer-Reviewed, Refereed, Multidisciplinary Online Journal
Impact Factor: 7.53 Volume 4, Issue 2, June 2024

Booking and Reservation System: A Unified

Application Using Location-Based Services for
Sustainable Tourism Networks
Reginald Ryan U. Gosela and Riah E. Encarnacion
0000-0003-4752-9668 and 0000-0003-3760-7458
Surigao Del Norte State University, Surigao City, Philippines
[email protected], and [email protected]

Abstract: The LakByahe Application offers a ground-breaking solution to revolutionize tourism in Nasipit,
Agusan del Norte, Philippines. It is a unified application aiming to address existing challenges by
incorporating user-centric features. Through an advanced location-based services and streamlined booking
processes, the application intends to enhance efficiency, accessibility, and sustainability in the tourism
sector. By providing real-time tracking, efficient transit solutions, and a comprehensive directory of
establishments, the LakByaheapp fills information gaps and fosters economic growth by connecting tourists
with local businesses. The study adopts a mixed-method research approach, combining quantitative
techniques with qualitative methods to comprehensively investigate and enhance the booking and
reservation system. The software development life cycle for the application involves critical stages such as
requirement analysis, design, implementation, testing, deployment, and maintenance. Suggestions and
recommendations based on survey responses include incorporating augmented reality experiences, offering
curated tour packages, creating community forums, and ensuring offline access to maps. The ongoing
collaboration with local businesses and tourists, regular updates, user training sessions, and a well-crafted
marketing strategy are recommended to amplify the app's impact. Overall, the LakByahe App presents a
comprehensive solution to improve the province’s tourism industry, fostering economic growth and
sustainable development in the region.

Keywords: Sustainable Tourism Network, Unified Application, Location-Based Services, Tourist Booking
and reservation

I. INTRODUCTION
The LakByaheapplication is a unified booking and reservation system that addresses tourism challenges in the
Municipality of Nasipit in Agusan del Norte. Itaims to provide a dedicated web-based platform as the current travel
industry rely on social media for updates because there is a lack of organized source of information for local insights.
Significantly, the application can fill information gaps by acting as a dedicated source. It enhances travel experiences
with user-friendly features, real-time tracking, and efficient transit solutions, aligning with modern trends. Additionally,
it fosters economic growth by connecting tourists with local businesses.The app aims to revolutionize travel and
transportation booking, offering a seamless rental experience and overcoming tourist difficulties in these municipalities.
The LakByahe App's development is justified by the identified need for a dedicated platform and the challenges faced
by tourists. Key features include registration, search, booking, payment options, and real-time tracking. The
comprehensive approach to economic development and connectivity makes it an impactful solution for the local and
tourists.

II. OBJECTIVES OF THE STUDY

The objectives of the study are as follows:
 To identify the challenges faced in the current booking and reservation system of tourism networks.

Copyright to IJARSCT DOI: 10.48175/IJARSCT-18889 739

www.ijarsct.co.in
 ISSN (Online) 2581-9429
IJARSCT
International Journal of Advanced Research in Science, Communication and Technology (IJARSCT)
International Open-Access, Double-Blind, Peer-Reviewed, Refereed, Multidisciplinary Online Journal
Impact Factor: 7.53 Volume 4, Issue 2, June 2024

 To propose a unified online application that integrates the location-based services for sustainable tourism
networks.
 To formulate recommendations for further improvement of the booking and reservation system among the
tourism networks in the Local Government Unit of Nasipit, Agusan del Norte.

III. RELATED LITERATURE

The tourism sector has become a dominant global sector, leading to the development of Smart Tourism [1]. This
concept focuses on providing proper services to users at the right time and place [2].Over the years, significant
researches have been conducted in this field, identifying key concepts like smart phones, mobile applications, social
media, recommendation systems, and big data[3].
The use of smart phones, mobile applications, and social media are becoming prevalent in the modern times. Several
studies proved the usefulness of smart phones to provide tourism experiences in various countries such as Iran [4],
Greece [5], and Pakistan [ 6]. The travellers' perceived behavioural control directly and positively influences their
choice to travel.The study explores the potential of mobile location-based AR applications in tourism, specifically in
Western Macedonia, Greece.
The mobile application guides tourists, entertains, and educates them about the region's sights and cultural heritage [5].
The application includes various types of AR (marker-based, markerless, and location-based). The study provides
valuable feedback for future AR applications in tourism. Mobile applications can also support disabled tourists in their
travel activities by providing tailored information and interaction mechanisms. This can enhance accessibility to
tourism and travel. Preliminary recommendations include a collaborative system framework and ongoing prototype
development [7].The existence of social media has created another medium for sharing information and influencing
traveller’s decisions. The impact of social media on tourists' travel decisions, specifically analyzing four distinct roles:
Need Generator, Supporter, Guider, and Approver, is far greater than expected. Some studies have collected implicit
data from social media channels, using sensor data and applications, and applying semantic web technologies and
multi-criteria decision-making theories for personalization. The research shows male respondents prefer mobile
applications and social media for vacation planning [7].
A web-based application for travel and tour packages is a catalyst for promoting the tourism sector [8]. It enables
visitors to obtain precise and pertinent information about the tourist destinations [9] particularly on arranging vacation
home reservations [10] and making itineraries [11] that lower their stress [12]. It also empowers the travel agencies to
simplify the creation of flexible tour packages, handling of bookings, and cost management on customer’s desires
[13].The creation of this application involved Rapid Application Development [14] and Unified Modeling Language
(UML) [15]. The steps involved are requirements analysis, interface design, system development utilizing the Laravel
framework and PHP programming language, MySQL database integration, and testing[16]. There are also technical
requirements, practical case studies, and conceptual framework which highlighting its applicability and promise[17].
The Travel Recommendation System is a user-centric web application that simplifies trip planning by incorporating
user details like destination, companions, and dietary preferences. It curates personalized travel itineraries, including
recommendations for accommodations, attractions, and restaurants[18]. The system uses Machine Learning for
intelligent recommendations and continuous enhancement based on user feedback. It democratizes travel planning,
empowering users with organized travel details and ensuring stress-free and enjoyable travel experiences
[19].Recommender systems (RSs) are valuable tools in smart tourism to provide personalized recommendations based
on tourists' preferences and interests. These systems can be personalized, content-based, collaborative, knowledge-
based, or hybrid. However, developing these systems is complex and time-consuming, requiring significant investment
in human resources. A possible solution is to develop these systems through a software factory, which increases quality,
productivity, efficiency, and maintainability while reducing time and effort. Assets include domain-specific languages,
frameworks, patterns, tools, and utilities. An agent technology-driven hybrid recommendation system is crafted with an
eye on online interaction with various segments within the tourism sector, including the tourism supply chain and
agency entities [20].

Copyright to IJARSCT DOI: 10.48175/IJARSCT-18889 740

www.ijarsct.co.in
 ISSN (Online) 2581-9429
IJARSCT
International Journal of Advanced Research in Science, Communication and Technology (IJARSCT)
International Open-Access, Double-Blind, Peer-Reviewed, Refereed, Multidisciplinary Online Journal
Impact Factor: 7.53 Volume 4, Issue 2, June 2024

IV. METHODOLOGY
4.1 Research Approach and Design
This study adopts a mixed-method research approach to comprehensively investigate and enhance the booking and
reservation system. The research approach combines quantitative techniques, involving the collection of numerical data
through surveys and structured questionnaires to assess the current system's effectiveness, with qualitative methods
focusing on gathering rich, descriptive insights into tourist' experiences and recommendations through in-depth
interviews and focus group discussions.

4.2 Survey Questionnaire

The research instruments of the study include a structured online questionnaire and semi-structured interview. The
questionnaire serves as a structured tool for quantitative data collection, comprising closed-ended and Likert scale
questions designed to quantify tourist views on various aspects of the system, such as user experience, efficiency, and
reliability. It also includes tailored questions to assess challenges, preferences for improvements, and perceptions of the
proposed application integrating location-based services for sustainable tourism networks in Nasipit. In addition, the
semi-structured interviews enable qualitative data gathering, providing a platform for tourist to express their
experiences, challenges, and recommendations regarding the system in more depth. This combination of quantitative
and qualitative instruments ensures a comprehensive evaluation of the booking and reservation system for the
LakByahe App.

4.3 Participants of the Study

The participants of this study include a diverse group of tourists involved in the tourism sector of Nasipit, Agusan del
Norte. The participants were comprised of local business owners, such as hotel and accommodation managers, who
play a crucial role in the current booking and reservation systems. Additionally, tourists who have visited or are
planning to visit Nasipitwere also invited to provide insights into their experiences and challenges with the tourism
industry. The representatives from the local government unit of Nasipitalso offered perspectives on current tourism
policies and infrastructure. By engaging these varied participants, the study was able to gather comprehensive data to
evaluate the current systems and propose effective solutions through the LakByahe App.

4.4 Sampling Method

A non-probability sampling approach was employed to select participants involved in the tourism sector of Nasipit,
Agusan del Norte. Specifically, a purposive sampling method was utilized to ensure that participants were selected
based on their relevance and contribution to the research objectives.

4.5 Data Gathering Procedure

The data gathering procedure for this study began with the selection of participants from key tourists involved in the
tourism sector of Nasipit, Agusan del Norte. These participants included local business owners, hotel and
accommodation managers, tourists, and local government representatives. They were chosen based on their relevance,
accessibility, and availability. The participants were provided with comprehensive information about the study's
objectives, procedures, and their rights as research subjects, and informed consent was obtained. Surveys and structured
questionnaires were administered to quantify their experiences and challenges with the current booking and reservation
systems. These instruments were designed to gather quantitative data on various aspects such as user satisfaction,
system efficiency, and areas needing improvement. Thedata collection process was conducted either in-person or
remotely, ensuring confidentiality and anonymity.

4.6 Data Analysis

The analysis of the gathered data employed both statistical methods and thematic analysis. Quantitative data from
surveys and questionnaires were analysed using descriptive statistics to identify trends, patternswithin the current
booking and reservation systems. This statistical analysis helped to provide an objective measure of the data,
highlighting key areas of success and those requiring improvement. The qualitative data from interviews was
Copyright to IJARSCT DOI: 10.48175/IJARSCT-18889 741
www.ijarsct.co.in
 ISSN (Online) 2581-9429
IJARSCT
International Journal of Advanced Research in Science, Communication and Technology (IJARSCT)
International Open-Access, Double-Blind, Peer-Reviewed, Refereed, Multidisciplinary Online Journal
Impact Factor: 7.53 Volume 4, Issue 2, June 2024

transcribed and analyzed thematically. This process involved identifying recurring themes and significant insights
regarding the challenges faced by tourists and potential solutions. The thematic analysis provided a deeper
understanding of the qualitative aspects of the current systems, offering detailed insights into user experiences and
operational challenges.Table 1.0 presents the guide to determine the assessment levelof the different respondents
involved in the booking and reservation.
Table 1.0 The Interpretation of Range of the Weighted Mean
Range of the Weighted Mean Interpretation
4.51 – 5.00 Strongly Agree (for the questions asked)
3.51 – 4.50 Agree (for the questions asked)
2.51 – 3.50 Moderately Agree (for the questions asked)
1.51 – 2.50 Disagree (for the questions asked)
1.50 and below Strongly Disagree (for the questions asked)

V. RESULTS AND DISCUSSION

This chapter presents the research findings, detailing the analysis and interpretation of the gathered data on tourism
networks booking and reservation. It meticulously validates the results to uncover potential solutions to the challenges
faced by the respondents in this area.

5.1 Demographics Profile of the Respondents

Table 2.0 The Profile of the Respondents in terms of Roles in the Tourism Industry
Stakeholders/Roles Frequency Percentage % Rank
Community Members 58 34 1
Tourist 50 29 2
Local Government Unit (LGU) 20 11 3
Travel Agencies 18 10 4
Tourism Service Providers 17 10 5
Environmental Organization 10 6 6
TOTAL 173 100
Table 2 presents the profile of the respondents in terms of their roles in the tourism networks, specifically focusing on
booking and reservation processes. The table lists the corresponding frequency and percentage of representation among
the respondents. The Community Members are the most represented group, with 58 respondents, constituting 34% of
the total, suggesting high engagement or multiple affiliations. Tourists follow with 50 respondents (29%), while Local
Government Units (LGUs) rank third with 20 respondents (11%). Travel Agencies and Tourism Service Providers have
18 (10%) and 18 respondents (10%), respectively. The Environmental Organizations have the least representation, with
10 respondents, making up 18%. The total number of respondents is 173. This breakdown highlights the involvement
and significance of each group in the tourism booking and reservation process, emphasizing the diverse perspectives
and roles contributing to the industry's functionality.
Table 3.0 Demographic Profile of the Respondents
Age Frequency Percentage %
Below 17 17 10
18-30 135 78
31-50 21 12
Total 173 100
Gender
Male 103 60
Female 70 40
Total 173 100
Length of Experience in Tourism

Copyright to IJARSCT DOI: 10.48175/IJARSCT-18889 742

www.ijarsct.co.in
 ISSN (Online) 2581-9429
IJARSCT
International Journal of Advanced Research in Science, Communication and Technology (IJARSCT)
International Open-Access, Double-Blind, Peer-Reviewed, Refereed, Multidisciplinary Online Journal
Impact Factor: 7.53 Volume 4, Issue 2, June 2024

Industry
less than 1 year 50 29
1-5 years 70 41
6-10 years 16 9
10 years above 37 21
Total 173 100%
Income Level
Less than ₱20,000 125 73
₱21,000 - ₱60,000 35 20
₱61,000 - ₱100,000 9 5
More than ₱100,000 4 2
Total 173 100
Cultural Background/Ethnicity
Visayan (Cebuano) 138 80
Tagalog 23 13
Foreigner 3 2
Lumad (Indigenous People) 9 5
Total 173 100

The table 3 provides the demographic profile of the research respondents showing various details about the tourism
network involved. Most of them, about 78%, are between 18 and 30 years old. There are fewer, 10%, who are below 17
years old, and 12% are between 31 and 50 years old. More males, around 60%, took part compared to females, which
made up about 40%. In terms of work experience in tourism, 41% have worked for 1 to 5 years, while 29% have less
than a year of experience, 21% have over 10 years, and 9% have 6 to 10 years of experience. Financially, the majority,
73%, earn less than ₱20,000, with 20% earning between ₱21,000 to ₱60,000, 5% between ₱61,000 to ₱100,000, and
only 2% earning more than ₱100,000. Culturally, most identify as Visayan (Cebuano), making up 80%, followed by
Tagalog (13%), Lumad (Indigenous People) (5%), and Foreigners (2%). This breakdown helps understand who the
study's participants are and how they may relate to the proposed LakByahe App for sustainable tourism networks.
Table 4 :Profile of the Respondents in terms of Frequency use of Booking & Reservation Services
Frequent use of booking and reservation services Frequency Percentage

Daily 51 30

Weekly 44 25

Monthly 41 24

Yearly 37 21

Total 173 100%

The table 4 above shows the frequency of use of booking and reservation services among different respondents. The
respondents were asked about their frequency of utilizing booking and reservation services, and the table categorizes
their responses into four groups: Daily, Weekly, Monthly, and Yearly. Among the total of 173 respondents, the majority
indicated a frequent use of booking and reservation services, with 30% reporting daily usage, 25% using them weekly,
24% using them monthly, and 21% using them yearly. This data provides valuable insights into the usage patterns of
booking and reservation services among the target population, which can inform the development of the LakByahe App
and its integration of location-based services to cater to the needs of sustainable tourism networks. The high frequency
of booking and reservation service usage indicates a strong demand for user-friendly booking systems. This suggests
that Lakbyahé, a proposed unified booking app, can effectively meet this demand by offering a convenient platform for
Copyright to IJARSCT DOI: 10.48175/IJARSCT-18889 743
www.ijarsct.co.in
 ISSN (Online) 2581-9429
IJARSCT
International Journal of Advanced Research in Science, Communication and Technology (IJARSCT)
International Open-Access, Double-Blind, Peer-Reviewed, Refereed, Multidisciplinary Online Journal
Impact Factor: 7.53 Volume 4, Issue 2, June 2024

tourism services. Furthermore, the frequent use of these services highlights a tech-savvy target audience, aligning
perfectly with the app’s intended user base of tourists likely to utilize mobile applications for sustainable tourism
activities.

5.2 Assessment of the Current Booking and Reservation System of Tourism Networks
Table 5.0 The Assessment of Tourism Network Booking and Reservation System
No Description WM Category Value Description
LIMITED AVAILABILITY:
I frequently find my preferred booking dates or options
1 3.59
unavailable.
3.63 Agree
Limited availability significantly affects my booking
2 3.66
decisions.
COMPLEX BOOKING PROCESSES:
3 The booking process is easy to understand and navigate. 3.86
The booking process could be simplified for a better 3.88 Agree
4 3.90
experience.
LANGUAGE BARRIERS:
I often encounter language barriers during the booking
5 3.61
process.
3.72 Agree
The booking process could be improved to better
6 3.83
support my language preference.
UNCLEAR PRICING:
The pricing information during the booking process is
7 3.83
clear and transparent.
3.77 Agree
The pricing information during the booking process is
8 3.71
clear and transparent.
PAYMENT SECURITY:
I feel confident about the security of my payments
9 3.80
during booking.
3.84 Agree
Additional measures should be taken to increase my
10 3.88
confidence in payment security.
LACK OF FLEXIBILITY:
11. I find the booking policies to be flexible. 3.85
The booking experience would be improved with more 3.89 Agree
12. 3.93
flexible options.
LIMITED OPTIONS:
I am satisfied with the range of options available for
13. 3.90 3.92 Agree
booking.
14. I would like to see more options available for booking. 3.94
TECHNICAL ISSUES:
I experience technical issues during the booking
15. 3.61
process.
3.75 Agree
Improving technical aspects would enhance my booking
16. 3.90
experience.
CANCELLATION POLICIES:
17. The cancellation policies are fair and reasonable. 3.78
I have encountered difficulties when trying to cancel a 3.71 Agree
18. 3.63
reservation.
POOR CUSTOMER SERVICE:
Copyright to IJARSCT DOI: 10.48175/IJARSCT-18889 744
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 ISSN (Online) 2581-9429
IJARSCT
International Journal of Advanced Research in Science, Communication and Technology (IJARSCT)
International Open-Access, Double-Blind, Peer-Reviewed, Refereed, Multidisciplinary Online Journal
Impact Factor: 7.53 Volume 4, Issue 2, June 2024

No Description WM Category Value Description

I receive prompt and helpful assistance when contacting
19. 3.80
customer service.
3.83 Agree
20. My reservation experience would improve with better
3.86
customer service.

Overall Weighted Mean 3.79 Agree

Table 5 shows the assessment of the booking and reservation system within the context of evaluating tourism networks.
The table categorizes various aspects of the booking and reservation process, including booking, limited availability,
complex booking processes, language barriers, unclear pricing, payment security, lack of flexibility, limited options,
and technical issues. Similarly, reservation aspects such as cancellation policies and customer service are evaluated.
The weighted mean scores indicate the level of agreement or disagreement with each statement, with a higher score
indicating stronger agreement. Overall, the assessment suggests general agreement with the efficiency and effectiveness
of the booking and reservation system, with room for improvement in areas such as simplifying the booking process,
enhancing language support, and providing more flexible options.

5.3 The Proposed Unified Online Application that Integrates the Location-Based Services for Sustainable
Tourism Networks of the Municipality of Nasipit
5.3.1 Functions and Features of the Lakbyahe Application
Table 6.0 Functions and Features of the Lakbyahe App: A Unified Online Application that Integrates the Location-
Based Services for Sustainable Tourism Networks in the Municipality of Nasipit

Functions and Features Frequency Percentage Rank

Location-Based Recommendations 99 57.2% 1
Sustainable Transportation Options 75 43.4% 2
Local Community Engagement 73 42.2% 3
Environmental and Cultural Education 66 38.2% 4
Interactive Maps and Navigation 65 37.6% 5
Sustainable Booking and Reservation 65 37.6% 5
Alerts and Notifications 65 37.6% 5
Community Feedback and Interaction 64 37% 6
User Reviews and Ratings 63 36.4% 7
Rewards and Incentives 47 27.2% 8
Carbon Footprint Calculator 32 18.5% 9
Table 7 outlines the essential functions and features of the proposed Lakbyahé app, emphasizing its focus on integrating
location-based services for sustainable tourism networks in the Municipality of Nasipit. The most demanded feature,
location-based recommendations, is preferred by 57.2% of respondents, highlighting the importance of personalized
and relevant suggestions for tourists. Sustainable transportation options, with a 43.4% preference, reflect the
community's desire for eco-friendly travel solutions. Local community engagement and environmental and cultural
education are also significant, with 42.2% and 38.2% respectively, indicating a strong interest in immersive and
educational tourism experiences. Interactive maps and navigation, sustainable booking and reservation, and alerts and
notifications all share a 37.6% preference, underscoring the necessity for practical and user-friendly tools within the
app. Community feedback and interaction, along with user reviews and ratings, ranked at 37% and 36.4%, respectively,
demonstrate the value placed on user-generated content and peer recommendations, enhancing trust and informed
decision-making. Rewards and incentives, preferred by 27.2%, suggest that while important, they are less critical
compared to the other features. Finally, the carbon footprint calculator, with an 18.5% preference, shows a niche yet
notable interest in tracking and reducing environmental impact.

Copyright to IJARSCT DOI: 10.48175/IJARSCT-18889 745

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 ISSN (Online) 2581-9429
IJARSCT
International Journal of Advanced Research in Science, Communication and Technology (IJARSCT)
International Open-Access, Double-Blind, Peer-Reviewed, Refereed, Multidisciplinary Online Journal
Impact Factor: 7.53 Volume 4, Issue 2, June 2024

This statistical analysis reveals that the Lakbyahé app should prioritize features like location-based services, sustainable
transportation, and community engagement to meet user expectations and support sustainable tourism in Nasipit. The
varied preferences also highlight the need for a comprehensive and multifaceted app that caters to different aspects of
the tourism experience, promoting both convenience and sustainability. By integrating these features, the Lakbyahé app
can become a comprehensive platform that not only promotes sustainable tourism but also empowers travelers to make
informed decisions and contribute positively to the destinations they visit.

5.3.2 The System Architecture of the Proposed System

The system architecture of the proposed system is shown in Figure 1.0. It portrays the overall view and relationships
among the components of the system. The LakByahe App is used by various tourist of the Tourism Networks in the
Municipality of Nasipit.

Figure 2. System Architecture of the Proposed LakByahe App: A Unified Location-Based Service Platform for
Tourism Network Booking & Reservation
System architecture refers to the high-level design of a complex system, detailing how its components and modules are
organized and interact to achieve the overall objectives of the system. It serves as a blueprint that guides the
construction and evolution of the system.

5.3.3 TheSystem Development Process of the Proposed System

The Software Development Process for the tourist booking app consists of several stages critical for addressing
complex booking and reservation challenges. The preparation phase identifies traveler issues such as availability,
pricing, and security concerns. The configuration focuses on creating a user-centric interface that emphasizes intuitive
navigation, seamless transactions, and cultural adaptability. It also involves coding the app using technologies like PHP,
HTML, CSS, JavaScript, and Python to ensure compatibility and responsiveness. The transfer phase identifies and
resolves potential issues such as security vulnerabilities and UI/UX inconsistencies. Launching follows a strategic plan
for a smooth rollout, providing user support and feedback channels. Maintenance and monitoring include regular
updates based on user feedback, new technologies, and changing industry standards, enhancing the booking experience
over time. This structured approach ensures an efficient, reliable, and user-friendly app that supports tourism industry
growth.

Copyright to IJARSCT DOI: 10.48175/IJARSCT-18889 746

www.ijarsct.co.in
 ISSN (Online) 2581-9429
IJARSCT
International Journal of Advanced Research in Science, Communication and Technology (IJARSCT)
International Open-Access, Double-Blind, Peer-Reviewed, Refereed, Multidisciplinary Online Journal
Impact Factor: 7.53 Volume 4, Issue 2, June 2024

Figure 3: System Development Process of the Proposed System

5.4 Suggestions and Recommendations for Further Improvement of the Booking and Reservation System among
the Tourism Networks in the Local Government Unit of Nasipit, Agusan del Norte
Based on the survey responses, several key recommendations can enhance the booking and reservation system among
the tourism networks in Nasipit. First, incorporating augmented reality experiences can engage users with interactive
and immersive content, while a robust user reviews and ratings feature will help tourists make informed decisions based
on peer feedback. Offering curated tour packages that highlight local attractions and products will boost tourism and
support local businesses. Creating community forums for travelers to share tips, experiences, and recommendations can
foster a sense of community and enhance the overall user experience. Additionally, ensuring offline access to maps and
other essential features will assist tourists in areas with limited internet connectivity. Providing real-time updates on
weather, traffic, and local events will help tourists plan their trips more effectively. Including educational resources and
guides about local culture, heritage, and sustainable practices can enrich the tourist experience and promote responsible
travel.
Utilizing GPS for location-based services and feedback can enhance navigation and provide valuable data for
sustainable tourism management. Offering translations and multi-language support will make the app more accessible
to international tourists. Integrating sustainability metrics that promote green transportation, eco-friendly
accommodations, and responsible tourism practices aligns with the goals of sustainable tourism. Including emergency
assistance features can ensure tourist safety and provide peace of mind. Furthermore, offering flexible booking policies,
including discounts for specific groups like seniors and students, can attract a broader range of tourists. Using data
analytics and AI to provide personalized recommendations can enhance the user experience by aligning with individual
preferences and interests. By incorporating these features, the Lakbyahé app can become a comprehensive platform that
not only meets the needs of tourists but also supports sustainable tourism practices in Nasipit. Implementing these
suggestions will help create a user-friendly, informative, and engaging system that promotes local tourism and
contributes positively to the community.

VI. CONCLUSIONS AND RECOMMENDATIONS

In summary, the researchers have successfully identified the gaps in localized tourism solutions, crafting a platform
tailored to the specific needs of tourists in Nasipit. The proposed LakByahe App represents a pioneering effort to
transform the tourism landscape in Nasipit through innovative technology. By addressing the current system's
shortcomings and incorporating user-centric features, the app aims to improve efficiency, enhance accessibility to
tourist information, and foster sustainable tourism networks. It tackles significant challenges related to user experience,

Copyright to IJARSCT DOI: 10.48175/IJARSCT-18889 747

www.ijarsct.co.in
 ISSN (Online) 2581-9429
IJARSCT
International Journal of Advanced Research in Science, Communication and Technology (IJARSCT)
International Open-Access, Double-Blind, Peer-Reviewed, Refereed, Multidisciplinary Online Journal
Impact Factor: 7.53 Volume 4, Issue 2, June 2024

efficiency, and reliability by integrating advanced location-based services, streamlining the booking process, and
ensuring robust data security.
The app's focus on sustainability promotes equitable tourism practices and supports under-resourced areas.
Additionally, the LakByahe App provides tools like an interactive dashboard, a comprehensive directory of
establishments, and the capability to generate monthly statistical reports, enabling stakeholders to monitor and enhance
the tourism network continuously. The incorporation of features such as statistical reporting and a comprehensive
directory of establishments adds layers of functionality, contributing to an enhanced tourism experience. Overall, this
comprehensive approach will not only improve the booking and reservation system but also sets a robust framework for
future advancements in Nasipit's tourism sector, ensuring a seamless and sustainable tourist experience.

VII. ACKNOWLEDGEMENT
The researchers extend their heartfelt appreciation to the Local Government Unit of the Municipality of Nasipit for their
unwavering support throughout this academic endeavor. Their collaboration has significantly enriched the research
journey. The researchers acknowledge the profound impact this support has had on their personal and professional
development. Additionally, sincere gratitude is expressed to the faculty of St. Michael College of Caraga (SMCC) for
their invaluable guidance, encouragement, and expertise, which have been instrumental in the success of this research
project.

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