K Devi
Hyderabad
Telangana
[email protected]
9133765041
SUMMARY
Fraud & Risk Analyst
Looking for a challenging career which offers an opportunity to move into an organizational hierarchy with
continuous learning and growth.
Have 2 plus years professional experience
Have good knowledge of Fraud Investigation on payments and consumer wallet in eCommerce.
Have good knowledge of KYC and AML (anti money laundering).
Have knowledge of RCA (root cause analysis).
Have good knowledge of USA banking delinquency and Chargebacks & refunds.
Self-motivated person with strong communication skills and ability to learn new things.
EXPERIENCE
WIPRO LIMITED Risk & Fraud Investigation Analyst (Jan 2022 – May 3rd
2024) Sr. Associate • Hyderabad, Telangana
Investigating user accounts using internal tools and taking decision based on signals available.
Involved in peer reviews with team members.
Identify the Bugs in internal tool and reporting bug through tool.
Participating in weekly case studies.
Taking decision based on signals available in internal Tool and Logical ways.
Replying to the Emails from the customers which involve core investigation on accounts.
Achieving targets with 100% quality consistently.
Active participation in giving quality tips to team and keep the team updated with the recent bug
trends.
Identify the fraud pattern and update team about signals.
Anti Money Laundering investigations and escalations to compliance
Distinguishing Genuine and fraud or Hijacked wallet account of the customer.
Reviewing the online money transactions made by customers.
Investigating the reason for charge backs and also providing documentation to the chargeback.
Replying to the emails from the customers which involve core investigation on accounts.
Watch list Screening Comply, and End to End KYC off board and onboarding the Customers.
EDD & CDD is used to verify the customer
Sanctions SAR (Suspicious Activity Report) & STR (Suspicious Transaction Report)
EXPERIENCE : ACCENTURE SOLUTIONS PVT LTD
Designation: Transaction Monitoring Associate
Duration: June 18th 2024-Till Date
Roles and Responsibilities:
Analyzing daily transactions for suspicious activity. Ability to
analyze large volumes of data, identify trends, and detect anomalies
in transactions. Precision in reviewing transactions to act suspicious
activities and ensure compliance with regulations.
Understanding of anti-money laundering (AML) laws and financial
regulations to ensure adherence to legal standards. Staying updated
on laws and regulations related to anti-money laundering (AML) and
financial crime.
Familiarity with transaction monitoring systems, data analytics
tools, and software used for financial crime detection, Financial
crime detection involves identifying and preventing various illicit
activities, such as money laundering, fraud, terrorist financing, and
insider trading.
Conducted thorough Customer Due Diligence (CDD) on new Users,
ensuring compliance with regulatory requirements.
Implemented Enhanced Due Diligence (EDD) processes for high-risk
Users, analyzing transaction patterns and business activities.
Working with other departments like compliance and fraud
prevention to mitigate risks.
Monitored and analyzed financial transactions to identify patterns of
suspicious activity, resulting in the filing of over Suspicious Activity
Report [SAR] in compliance with AML regulations.
Monitoring and taking action on Fraudulent Transactions & Scams
like Credit Card Fraud (Stolen Financial Instruments), Credit Card
Skimming, Wire Transfer Fraud, Chargeback Fraud, Charity Fraud,
Tos Violation.Lottery and Prize Scams, Online Auction and
Marketplace Scams.
ACHIEVEMENT
Nominated as best SME for excellent performance
Awarded many RnR’s for best customer support and excellent performance.
Spot award based on positive client feedback.
Made a point of contact for handling new joiners in the process.
Selected to be part of Tier II project basis on quality scores.
Worked as a lead to fix the Escalations with in team
Given validation to new joiners and gave feedback based on their performance
EDUCATION
Bachelors: (2013 - 2018)
B.tech computer science engineering, 70% aggregate
SOFT SKILLS
Ability to communicate ideas effectively Teamwork/ Collaboration
Positive attitude and enthusiastic in team work Ability to work longer hours when required
Can adopt to any working environment Dedication to the work assigned and to give my
Problem solving best to it
TECHINICAL SKILLS
Fraud Investigation, KYC, AML, Review, Consumer wallet, RCA, Google Docs, Accurint Tool, RMS Tool, CIT Tool
PERSONAL INFORMATION
Name : K Devi
Father’s Name : K Subharao
Date of Birth :13-March 1992
Gender : Female
Marital Status : Unmarried
Nationality : Indian
Languages Known : Telugu, Hindi and English
Hobbies : Cooking, Listening to music
DECLARATION
I hereby declare that above written particulars are true to the best of my knowledge and belief.
Date:
Place: Hyderabad K. Devi
