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Team Building Leadership Issues Pendse

This document discusses soft skills and interpersonal skills. It covers key soft skills like communication, presentation skills, acquiring and processing information, analytical thinking, conflict handling, time management, relationship management, team building and leadership. For each skill, it provides brief explanations and tips on how to develop and apply those skills effectively. Overall, the document emphasizes the importance of soft skills for professional and personal success.

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128 views

Team Building Leadership Issues Pendse

This document discusses soft skills and interpersonal skills. It covers key soft skills like communication, presentation skills, acquiring and processing information, analytical thinking, conflict handling, time management, relationship management, team building and leadership. For each skill, it provides brief explanations and tips on how to develop and apply those skills effectively. Overall, the document emphasizes the importance of soft skills for professional and personal success.

Uploaded by

[email protected]
Copyright
© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPT, PDF, TXT or read online on Scribd
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Soft Skills / Inter Personal Skills

Shri S.V. Pendse


Faculty
JN IDBI Staff College,
Hyderabad.
• Communication
• Presentation / Oratory
• Acquiring & Processing information
• Synthesising knowledge
• Analytical thinking
• Conflict Handling
• Time Management
• Relationship Management
• Team building
• Leadership
Communication
• Basic Skill

• It is observed many times, work is not completed /


partially completed for want of proper
communication

• Three ingredients makes 100%


 Gestures 55%
 Voice 38%
 Words 7%

Con…
• Sender ….Receiver
• Message should be received with same
spirit.
• Make it more & more effective
• It has to be different
(a) In content (b) In situation
(c) Depending on audience/group
(d) Depending on purpose
• A lot of things con happen /can not happen by
effective communication.
Presentation Skills
• It is like presenting yourself
• Many leaders have won the war / achieved
great things with proper & timely
presentation
• Eye contact
• Pitch of voice / modulation
• Mass effect
Acquiring / Processing
Information
• In this age there is an explosion of
knowledge
• Almost everything is available on your
fingertips via Google, wikipidia
• Earlier access to knowledge / information
was restricted.
Synthesing Knowledge

• Need to analyse info


• Choose & Pick theory
• Structurise it / Plan it
• Try to find out gist
Analytical thinking
• Thinking is a continuous process

• Filter it.
Conflict Handling
• Conflict due to wrong communication,
miscommunication, non communication

• Be patient in handling such situations

• Be cool & find out Best alternative


Time Management
• This is the only thing, which everybody
(everybody in this world) has on equal
footing.
• 24 hours in a day
• Priorities your requirement most urgent
urgent …important & urgent etc.
• Plan it to observe dead line.
Relationship Management
• Believe in connectivity

• Networking

• By Maintaining good relations with others


you can secure a lot.
Discussions on
Team building /Leadership Skills

Shri S.V. Pendse


Faculty
JN IDBI SC, Hyderabad.
Feb.24,2011
A TEAM IS A
SMALL NUMBER OF PEOPLE
WITH COMPLEMENTARY SKILLS
 WHO ARE COMMITTED TO A
 COMMON PURPOSE, SET OF
 PERFORMANCE GOALS AND APPROACH,
 FOR WHICH THEY HOLD THEMSELVES
 MUTUALLY ACCOUNTABLE
WHY TEAM ???
• WORKING TOGETHER LEADS TO MORE
EFFECTIVENESS THAN WORKING SINGLY
• INCREASES COMMUNICATION AND BETTER
UNDERSTANDING OF EACH OTHER’S
ROLES
• CREATES MORE COHESIVENESS, TRUST
AND MUTUAL SUPPORT
• CREATES A SENSE OF UNITY, INTER-
DEPENDENCE, DIRECTION AND
PARTICIPATION
WHY TEAM ???

• LEADS TO GREATER
COLLABORATION AND REDUCTION
IN COMPETITION
• INCREASES THE TEAM’S ABILITY
TO WORK WITH OTHER WORK
GROUPS IN THE ORGANISATION
• BRINGS SYNERGY
 BECAUSE
NONE OF US IS
AS SMART AS
ALL OF US
What should I do to be a Team
Leader / Player ?
• Open Minded
• Communicate
• Setting of short term / long term goals
• Building confidence
• Mutual Respect
• Recognize / Appreciate / Reward.
Promotional Stages
• Forming
• Storming
• Norming
• Performing
Effective Teams
• Clarity in objectives
• Agreed Goals
• Conflict but once decided – whole hearted support
• Regular Review
• Correction
It yields to Individual / Team development.
EFFECTIVE TEAMS
ESSENTIAL CHARACTERISTICS

Clear objective & agreed goals


Sound decision making procedure
Appropriate leadership
Regular review
Openness & confrontation
EFFECTIVE TEAMS
ESSENTIAL CHARACTERISTICS

 Support & trust


 Cooperation & conflict
 Individual development
 Discipline
 Role Clarity
Team Charter
• Stop doing (Separately)
• Continue doing (in a Team)
• Stop not - till goal is achieved.
ROLE CLARITY
• WHAT ARE THE EXPECTATIONS OF MY
SENIORS?
• WHAT ARE THE EXPECTATIONS OF MY
JUNIORS? MY PEERS?MY CUSTOMERS?
• WHAT ARE THE EXPECTATIONS OF THE
ORGANISATION FROM ME?
• WHAT ARE MY EXPECTATIONS?
• IS IT IMPORTANT TO KNOW ONE’S
ROLES IN A TEAM?
Meetings – Coordination (DIL)
• Dialogue
• Information
• Learning
Consolidate, Experience &
Learning Lessons (CELL)

• What did we set ?


• What worked well ?
• What did not ?
• Learning Lessons
WHAT A TEAM??? WHAT DO WE DO NOW???
HIGH
Synergistic (Win/Win)

TRUST Respectful (Compromise)

Defensive (Win/Lose or Lose/Win)

LOW HIGH
COOPERATION
Who is a leader?
• We are all leaders.
• “A leader is someone you choose to
follow to a place you wouldn’t go by
yourself”.
• Leaders build bridges that help us to
move from where we are to where
we want to be.
Are you a Manager or a Leader

Manager Leader

Leader Manager
Characteristics of Leadership

Vision
(Mind)

Conscience Spirit

Passion
Discipline
(Heart)
(Body)
WHAT IS LEADERSHIP?
• Leadership is the process of
influencing people for fulfilling
organizational goals.
• It involves creating appropriate
work culture so that people do
on their own what the
organization needs them to do.
Power Defined
Influence
Power is the ability to get things done in
the way one wants them to be done.
Leadership Defined
Using influence in an organizational setting
or situation, producing effects that are
meaningful and have a direct impact on
accomplishing challenging goals.

Leadership is measured by
followers
Defining Leadership
According to American Management writer’s
survey there are about 250 definitions have
been produced by different writers on
Leadership.
• Leadership is the process whereby one
person influences other members towards a
common goal.
• It is the action of committing employees to
contribute their best to the purpose of the
organization.
• It is an endless subject and endlessly
interesting. I always feel rather like a
lepidopterist chasing a butterfly.
-Warren Bennis.
Manager’s Role needs to be
changed as a Leader
Styles
I Telling
II Selling
III Participating
IV Delegating
Essential Characteristics
• Listen actively
• Ask the right question
• Be assertive
• Encourage ideas
• Acknowledge / Recognize
• Aligning People
• Knowledge of organization / Market / People
• Implementation / Clarification
• Show & Develop commitment
• Be a role model
MANAGER VS LEADER
A MANAGER A LEADER
• Administers • Innovates
• A copy • An original
• Maintains • Develops
• Focuses on systems & • Focuses on people
structures • Inspires trust
• Relies on control • Long range
• Short range view perspective
• Asks how & when • Asks what & why
MANAGER VS LEADER
A MANAGER A LEADER

• Eye on the bottom line • Eye on the horizon


• Imitates • Originates
• Accepts the status quo • Challenges the status
• Classic good soldier quo
• • Own person
Does things right
• Does the right things
Seven Habits of Highly
EffectivePeople –
Stephen Covey
Leadership on developing “Seven Habits”

1. Be Proactive
Reactive Proactive
i. Let’s look at our alternatives
i. There is nothing I can do
ii. I can choose a different
ii. That’s just the way I am approach still
iii. They don’t allow that iii. I can make effective
presentation of my ideas
iv. He make me so mad iv. I control my own feelings
v. I must v. I prefer
vi. I have to do that vi. I will choose an alternative
response
2. Begin with the end in mind

– All things are created twice


– There is a First Creation – in your mind
– There is a Second Creation – Physical / Actual
– Visualise the things & try hard to achieve the same

3. First things first

– Prioritise your job assignments


4. Think Win / Win
• Solutions which are mutually beneficial / satisfying

5. First to understand – their to be understood


• Diagnose before you prescribe

6. Synergize
• It works it works more when you are leading a Team
7. Sharpen the Saw
Prepare yourself
Renewing Four Dimentions of your nature
• Physical - Exercise / Stress Management
• Spiritual - Meditation / Commitment
• Mental - Reading, Visualising, Planning, Writing
• Social /
Emotional – Empathy / Synergy / Service orientation

Ref : 1/ Seven Habits of Highly Effective People


– Stephen Covey
• Leadership is not a charisma
• Leadership is not about public relations.
• Leadership is not any showmanship.
• Leadership is not a particular style

It is Performance consistent Behavior,


Commitment and Role Model for Team
Members.
Leadership is painful but immensely
satisfying

This of course is not the end word


but beginning

Thanks !

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