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Technical Correspondence

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irfan khoso
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70 views

Technical Correspondence

Uploaded by

irfan khoso
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PPTX, PDF, TXT or read online on Scribd
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TECHNICAL

CORRESPONDENC
E
​FAIR USE NOTICE​
​
The material used in this presentation i.e., pictures/graphs/text, etc. is
solely intended for educational/teaching purpose, offered free of cost
to the students for use under special circumstances of Online
Education due to COVID-19 Lockdown situation and may include
copyrighted material - the use of which may not have been
specifically authorized by Copyright Owners. It’s application
constitutes Fair Use of any such copyrighted material as provided in
globally accepted law of many countries. The contents of
presentations are intended only for the attendees of the class being
conducted by the presenter.​
Correspondence?

Correspondence, perhaps the most used


medium in technical writing, is often viewed
as a mundane administrative task.
Technical Correspondence
For the non-native English speaking technology
professional, correspondence provides an
opportunity to promote laboratory activities within a
technical organization.
Forms of Technical Writing
 Technical writing assignments normally take one
of three forms:

 End user documentation


 Traditional technical writing
 Technological marketing communications
End User Documentation
 End user documentation provides instructions for
the end user of a given product.

 These instructions need to be easily understood by


a non-technical reader, but still require technical
expertise. Examples include:
End User Documentation
 Writing a manual that accompanies a cell phone

 Writinga user manual teaching home computer


users how to set up a basic home networking
system

 Writing a how-to guide for using laptops


Traditional Technical Writing
 Traditionaltechnical writing is performed by
people with technical expertise, for people with
the same technical expertise. For instance:

 Writing an analysis of a legal case for other


lawyers
Traditional Technical Writing
 Writing
a summary of a series of medical
experiments to be published in a journal of
medicine. 

 Writing an industry article for a trade publication


Technological Marketing
Communications
 Sometimes a technical writer needs to contribute
to the marketing materials for a product.

 Here,the writer needs to communicate their


expertise in more user-friendly language to help
the prospective buyer understand and take an
interest in the product.
 Writinga sales pitch to a new potential client about
a new type of computer hardware or software.

 Writing informative articles for the web to show


businesses that using a particular IT consulting
service can save them money

 Writing an in-depth case study on how the product


benefitted a specific company
Types of Technical Writing
Assignments
Technical writing is used in a wide variety of fields,
such as engineering, computer hardware and
software, chemistry, and biotechnology.

You can also find everyday examples of technical


writing in owner's manuals, employee handbooks,
and web articles.
Some examples of technical writing assignments
include:

Training manuals designed to inform new


employees about their role.

Operations guides for particular tools and products


 Promotional
brochures encouraging employees
and customers to take advantage of a company’s
offers.

 Online articles that may be informative or


persuasive but require a degree of technical
expertise.
Training Manuals
A technical writer may be assigned to compile
information for a company or job training manual.

In the manual, the writer may be required to outline:


General information, such as an employer’s
locations and operating hours
Training Manuals
• Company policies, such as paid leave and
timekeeping policy
• Standard operating procedures, such as the
formatting and editing of a request for proposal
(RFP)

• Duties required to be fulfilled by a given position,


which will be unique to the position in question
Promotional Brochures
 A technical writer who writes promotional
brochures and other technological marketing
pieces will be required to not only inform a
potential customer of the offer being made,
 But to entice them to want to buy it through the
use of key phrases. This may involve marketing
emails, sales letters, and product leaflets, among
other types of promotional materials.
Online Articles
• Another type of technical writing is found in online
articles.
• There is a wealth of information available on the
Internet.

• Millions of people browse search engines and read


through articles they find for instructions and
guides, plus to understand different things.
Online Articles
 Technical writing, in this case, could vary from
articles on how to assemble a crib to articles with
detailed medical advice or historical information. 

 This area of technical writing can fall into any of


the three categories of technical writing described
above.

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