Barriers to Effective Communication
Barriers to Effective Communication
EFFECTIVE
COMMUNICATIO
N
BARRIERS TO EFFECTIVE
COMMUNICATION
In many communications, the message may
not be received exactly the way the sender
intended
Barriers reduce quality, weakens
productivity and eventually leads to anger
and a lack of trust among individuals
Although the communication process seems
simple, in essence it is not
Certain barriers present themselves
throughout the process
Those barriers are factors that have a
negative impact on the communication
process
CONT..
Some common barriers include the use
of jargon, psychological barriers,
attitudinal barriers, physical barriers,
prejudices, cultural barriers
THE USE OF JARGON
Some people may find it difficult to
understand a message if over
complicated, unfamiliar or technical
terms are used
This may be seen as undermining the
receiver or audience
The sender should make sure that the
language used is simple enough for a
layman to understand
PSYCHOLOGICAL
BARRIERS
The psychological state of the
communicators will influence how the
message is sent, received and perceived
If someone is stressed they may be
preoccupied by personal concerns and
not as receptive to the message as if
they were not stressed
If the receiver is angry, it is easy to
misinterpret what others are saying
ATTITUDINAL BARRIERS
Attitudinal barriers to communication
may result from personal conflicts,
resistance to change or lack of
motivation
PHYSICAL BARRIERS
An example of a physical barrier to
communication is geographic distance
between the sender and receiver
Communication is generally easier over
short distances as more communication
channels are available and less
technology is required
The ideal communication is face to face
CONT..
Another example of physical barriers to
effective communication is noise
Noise can occur during any stage of the
communication process
Noise is anything that distorts a message
by interfering with the communication
process
Noise can take many forms including a
radio playing in the background, another
person trying to enter your conversation
and other distractions that prevent the
receiver from paying attention
PREJUDICES
Prejudices may lead to false
assumptions or stereotyping
People often hear what they want to
hear and jump to incorrect conclusions
CULTURAL BARRIERS
The norms of social interactions vary
greatly in different cultures as do the
way in which emotions are expressed