Vendasta /
Comprehensive AI workforce platform for customer acquisition and engagement
Vendasta combines customer acquisition tools with pre-built AI employees to help businesses win more customers. Manage local presence, reputation, social, messaging, and CRM in one dashboard. AI employees capture leads, respond instantly, and automate follow-up across the customer journey. That’s what makes Vendasta different from point solutions and traditional all-in-one platforms.
Try Vendasta for free. No credit card required.
Vendasta’s software is trusted by 80,000+ agencies, entrepreneurs, and other companies who sell to local businesses
Where Vendasta fits among other solutions
Not all marketing platforms are built for the same job. Some tools only solve one problem like reviews or messaging. Others are CRMs built to run one business. Vendasta combines customer acquisition tools with pre-built AI employees, so you can get results faster without stitching together systems.
Platform Comparison
| Category | Core Specialists | | Horizontal Platforms |
|---|---|---|---|
| Strategy | Targeted solutions for specific outcomes | One system to win and retain customers | Unified ecosystems for end-to-end management |
| Built for | Local SMBs and multi-location brands seeking specialized wins. | Businesses scaling through autonomous AI across the entire customer journey from click to close. | Single-brand businesses running their own marketing and sales workflows. |
| Key offerings | Deep tools for one or two tasks like reviews or listings. | An AI workforce that executes marketing, sales, and operations. | CRM pipelines and internal automation toolsets. |
| AI Focus | Narrow task automation like review replies. | Pre-built "AI Employees" performing context-aware work. | Embedded AI assistants for drafting content. |
| Time-to-Value | Requires integration for each separate tool. | Works out-of-the-box with flexibility to customize based on your business requirement. | High friction due to complex manual setup. |
| Services/fulfillment | Software only; DIY implementation. | In-house white-glove setup and fulfillment experts available. | Software only, 3rd-party services or community support are available. |
| Typical Pricing | Often expensive per-location or per-feature fees. | Flexible and transparent pricing built for broad adoption. | High seat-based or lead-based costs. |
| White-Label | Limited; vendor branding is often visible. | Native: built to be rebranded and owned by your business. | Varies; usually requires expensive high-tier partner plans. |
Strategy
Core Specialists
Targeted solutions for specific outcomes
Vendasta
One system to win and retain customers
Horizontal Platforms
Unified ecosystems for end-to-end management
Built for
Core Specialists
Local SMBs and multi-location brands seeking specialized wins.
Vendasta
Businesses scaling through autonomous AI across the entire customer journey from click to close.
Horizontal Platforms
Single-brand businesses running their own marketing and sales workflows.
Key offerings
Core Specialists
Deep tools for one or two tasks like reviews or listings.
Vendasta
An AI workforce that executes marketing, sales, and operations.
Horizontal Platforms
CRM pipelines and internal automation toolsets.
AI Focus
Core Specialists
Narrow task automation like review replies.
Vendasta
Pre-built "AI Employees" performing context-aware work.
Horizontal Platforms
Embedded AI assistants for drafting content.
Time-to-Value
Core Specialists
Requires integration for each separate tool.
Vendasta
Works out-of-the-box with flexibility to customize based on your business requirement.
Horizontal Platforms
High friction due to complex manual setup.
Services/fulfillment
Core Specialists
Software only; DIY implementation.
Vendasta
In-house white-glove setup and fulfillment experts available.
Horizontal Platforms
Software only, 3rd-party services or community support are available.
Typical Pricing
Core Specialists
Often expensive per-location or per-feature fees.
Vendasta
Flexible and transparent pricing built for broad adoption.
Horizontal Platforms
High seat-based or lead-based costs.
White-Label
Core Specialists
Limited; vendor branding is often visible.
Vendasta
Native: built to be rebranded and owned by your business.
Horizontal Platforms
Varies; usually requires expensive high-tier partner plans.
Choose Vendasta if you want to...
Win with AI-driven customer acquisition
Use pre-built AI employees to capture leads, respond instantly, and automate conversations across listings, social, chat, and email.
Run and scale on one platform
Manage local SEO, reputation, social, CRM, and reporting from a single system built for local businesses, digital agencies, multi-location brands, and software vendors (ISVs).
Package, resell, and grow recurring revenue
White-label the platform, set your own pricing, and expand with a marketplace of rebrandable products and optional fulfillment.
Cover more workflows without stitching tools together
Vendasta prioritizes end-to-end outcomes over deep single-feature specialization, so you can support more client needs in one place.
The evidence: Real results from real businesses
Your path to higher profits starts here
See how other agencies are scaling their business
Compare our platform in depth
GoHighLevel
DashClicks
Birdeye
Podium
Hubspot
UpWork
Advicelocal
Chatmeter
Reputation.com
Buzzboard
ReviewTrackers
Try Vendasta for free. No credit card required.
This is what partnering with Vendasta feels like
195 Reviews
4.4 out of 5
191 Reviews
4.8 out of 5
120 Reviews
4.4 out of 5
“Vendasta makes it easy to provide full-service solutions to clients. The best feature is the breadth and quality of providers that they have attracted to the Vendasta Marketplace. You can build a business confident that you’re offering ‘best of breed’ solutions to your clients. Plus, the Vendasta platform allows you to pull it all together and present an impressive single dashboard presentation. In addition, Vendasta provides partner support to help you continually grow and innovate.”
Bill B.
Principal
“Vendasta is an amazing company and the platform is better than any other on the market. They provide world leading training and support. Their lead generation tools are very intelligent and work to get signups for your agency. This is a company that you can trust and create a truly unique and powerful marketing agency in partnership with. The support is second to none and they do what they do with passion, focus and expertise to ensure that you succeed.”
David R.
“What I appreciate most about the platform is the broad choice of tools and customization. But in truth, it’s the people. SaaS is trash. Add great people to a solid platform and it turns into a solution. Vendasta account team, product specialist and executives [are] all here to support their agency clients, makes it my go-to choice.”
Mathew
CEO in the US
“I love Vendasta because the entire software system is so streamlined. Everything is incorporated into one platform that helps agencies grow and scale. Their software platform gives your clients a portal to manage everything related to their business marketing online.”
Mitchel T.
Principle Consultant
“The Vendasta platform helps me grow my digital marketing agency by providing everything I need to succeed, including a Partner Center, Task Manager, Vendor Center and built-in CRM.
Their online marketplace has over 200 digital solutions, allowing me to provide all of the digital tools and services that my clients will ever need. It also allows me to add my own products and services to my online store, enabling me to include up-sells and additional value-added services to my clients.”
Michael K.
Owner
“Having a product offering that is well-rounded and possibly unique from my local competitors definitely gives me an edge. Having more tools also helps me become more confident. Highly recommend.”
Justin
CEO in the US
“I highly recommend Vendasta to anyone operating a digital marketing agency. They help you focus on growing your business by taking over the heavy lifting of doing the detail work for you. You can stay focus on the big picture and not get bogged down in the trenches. Without them, I would never have been able to scale my business, we stayed lean but expanded our offerings.”
Scott K.
“Vendasta’s agency tools have allowed us to provide our clients the tools and services they need to stay on top of their online reputation and social media. We’ve gained market share from our competitors, provided our clients with the latest technology to be successful online and increased our retention of clients to over 97% after their initial contract terms.”
Terry B.
CEO
“The main benefit is that I can run a business without a bunch of employees. Even when I am big enough to need a few employees I will still need far less than if I were to run the business without Vendasta.”
Thomas F.
Agency Owner
FAQs
What is Vendasta?
Vendasta is an AI customer acquisition and engagement platform that helps businesses get more leads, respond faster, and convert more customers, all from one system.
What makes Vendasta different from point solutions like Podium or Birdeye?
Point solutions help solve one area fast (like reviews or messaging). Vendasta combines those customer-facing tools with AI employees and broader workflows, so you can drive end-to-end outcomes without stitching multiple tools together.
How is Vendasta different from all-in-one platforms like GoHighLevel or HubSpot?
All-in-one platforms are often built around CRM and automation for a single brand. Vendasta is designed for customer acquisition plus partner scale, making it easier for businesses to support multiple clients, packages, and resale models.
What does “AI Workforce” mean in Vendasta?
Vendasta’s AI workforce includes pre-built AI employees that capture leads, respond instantly, and automate follow-up across channels like listings, chat, social, and email.
Who is Vendasta best for?
Vendasta is best for local businesses, digital agencies, service providers, and multi-location brands that want one platform to win and retain customers, scale efficiently, and reduce manual work with AI.
Why would an agency choose Vendasta?
Agencies choose Vendasta to package and resell services under their own brand, manage multiple accounts at scale, and deliver measurable outcomes using AI-driven workflows.
Can Vendasta be white-labeled?
Yes. Vendasta supports white-label resale and packaging, so agencies can sell under their own brand and set their own pricing.
How does Vendasta help improve ROI?
Vendasta helps improve ROI by reducing manual workload, increasing speed-to-lead, and improving conversion through automated follow-up and AI-assisted execution.
Does Vendasta replace my CRM?
Vendasta includes CRM capabilities and customer acquisition tools in one system. Some teams use Vendasta as their primary platform, while others use it alongside an existing CRM depending on their workflow.
Is Vendasta only for agencies?
No. Vendasta also supports multi-location brands and businesses that need one platform for customer acquisition and engagement, especially when speed, automation, and scalability matter.
Start making more money with Vendasta
Ready to explore the Vendasta platform?
Talk to one of our experts or try our software for free to discover exactly how we can help your business sell more at scale.
Get a demo
Talk to a real person
Get started for free
Register for a free account