Suggestions will show after typing in the search input. Use the up and down arrows to review. Use enter to select. If the selection is a phrase, that phrase will be submitted to search. If the suggestion is a link, the browser will navigate to that page.
How-to

Missing email notifications

You don’t want to miss out on important email notifications from Airbnb. Maybe your personal info is out of date or your notifications aren’t set up right. Start by checking if your email address is correct.

Edit your email address

Edit email address on desktop

  1. Click Menu > Account settings > Personal information
  2. Go to Email address and click Edit
  3. Make your changes and then click Save

Check your notification settings

Edit notification settings on desktop

  1. Click Menu > Account settings > Notifications
  2. Click Offers and updates and edit your notification choices
  3. Click Account and edit your notification choices

Search all messages in your email inbox

Sometimes emails get lost in your inbox. Search for terms like "Airbnb," "reservation," "verification," or other words related to the email you're looking for.

Check your email filters

Spam, junk, and routing rules can mislabel your messages. To avoid this:

Check for issues with your email service provider

Depending on your provider or your network, emails can take a few hours to be delivered. If undelivered or delayed emails continue to be an issue, check with your provider.

Did this article help?

Related articles

Get help with your reservations, account, and more.
Log in or sign up