Airbnb for Work reservations that are associated with former employees with unconfirmed email addresses and charged to your company’s payment method can be canceled.
Our community support team will reach out to you once they've reviewed your cancellation request. The cancellation is subject to that listing’s cancellation policy.
If the traveler booked the trip using a personal payment method, you can remove them from your Airbnb for Work program altogether. This won’t cancel their trip, but will prevent them from booking future trips that are paid for by your company. Find out how to remove someone from your program.