Best Answering Services

Compare the Top Answering Services as of October 2025

What are Answering Services?

Answering services are professional communication solutions that handle incoming calls for businesses, ensuring that customer inquiries are managed effectively and promptly. These services typically include call answering, message taking, appointment scheduling, order processing, and sometimes customer support. Businesses often use answering services to provide 24/7 coverage, ensuring that no calls are missed during or outside business hours. Answering services are commonly used in industries such as healthcare, legal, real estate, and customer service, where timely and professional communication is essential. By outsourcing call management, businesses can focus on their core operations while ensuring customers receive quality support. Compare and read user reviews of the best Answering Services currently available using the table below. This list is updated regularly.

  • 1
    PATLive

    PATLive

    PATLive

    Since 1990, we’ve been helping businesses with one of their most important assets, their phone calls. Let us show you how we can help your business deliver an engaging, helpful experience on every call you receive. PATLive virtual receptionists work just like a front-office receptionist, providing friendly service that will help your business make a great impression on every call. Customize how your calls are answered, you have complete control from “hello” to “goodbye”. Enjoy fast answer times, our average speed of answer is just 8 seconds. Deliver a great experience, we can help callers with many of the same things an in-office employee would. PATLive receptionists are trained and equipped to serve as a seamless extension of your business, delivering all the benefits of an in-office team, virtually. With our powerful apps, you’ll be amazed how similar your answering service experience is to the one you’d have with an in-office receptionist.
    Starting Price: $39 per month
  • 2
    Nexa

    Nexa

    Nexa

    Let our 24/7 virtual receptionists handle your calls, texts, chats, emails, sales and scheduling. Our answering service is always open for your customers. We do more than just answer phone calls. Our bilingual and highly trained virtual receptionists help grow revenue and deliver a premium customer experience for businesses of all sizes. Whether you’re an SMB looking to punch above your weight class or a large enterprise seeking scalability and staffing, Nexa's virtual receptionists have you covered, in both English and Spanish. Anytime one of our expert virtual receptionists picks up the phone, your customers will think they’re speaking directly to someone in your office. Nexa receptionists are trained in your industry and make it possible to handle more calls quickly and with greater accuracy. Our experts qualify incoming leads, reach out proactively to prospects and answer every incoming call with total professionalism.
    Starting Price: $200 per month
  • 3
    AnswerFirst

    AnswerFirst

    AnswerFirst

    Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.
    Starting Price: $30 per month
  • 4
    Answering Service Care

    Answering Service Care

    Answering Service Care

    Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. Never miss another call. Answer all live chats. Give a great first impression to your customers. Capture all important messages, 24/7. Save money on full-time receptionists. Integrate with 5000+ applications. Web and Mobile App. Payment IVR. HIPAA and PCI Compliant. Powered by the Smiling Faces That Care.
    Starting Price: $49 for 30 minutes
  • 5
    Sameday

    Sameday

    Sameday

    ​Sameday is an AI-powered phone answering system tailored for home service businesses, ensuring that no customer call goes unanswered. Operating 24/7, Sameday's AI engages with customers, schedules appointments, and provides information about services, effectively acting as a top-performing sales representative. It has a 92% successful booking rate by phone and is utilized by businesses across 49 states. Sameday integrates seamlessly with various field service management software, including ServiceTitan, Jobber, and Service Fusion, allowing for automated scheduling and data synchronization. Additionally, it can connect with existing phone systems, enhancing responsiveness and customer satisfaction. By leveraging advanced natural language processing and machine learning, Sameday identifies customer needs, offers tailored solutions, and optimizes technician dispatch based on location, qualifications, and availability.
    Starting Price: $449 per month
  • 6
    Bizik

    Bizik

    Bizik

    Bizik is the UK’s leading provider for telephone answering, managed live chat and diary management. Our experts deliver exceptional customer service for businesses of all sizes, keeping you organised and stress-free. As a trusted partner, Bizik is ready to bring customer service back to all businesses. We promise to deliver an unrivalled customer experience to businesses of all sizes. With fast caller response times, accurate lead capture and an expert team of PAs, our customer's professional reputation is in safe hands.
  • 7
    CallReply.AI

    CallReply.AI

    CallReply.AI

    ​CallReply.AI is an AI-driven call management service designed to help businesses handle calls efficiently and never miss important opportunities. It offers 24/7 AI call answering, making outbound calls immediately after a web form is filled to qualify leads and schedule appointments, and blocking telemarketers and unimportant calls while providing summaries of every incoming call. It also integrates with your company's data, allowing the AI to respond to client questions using specific information from your database or CRM, and can schedule, reschedule, and send reminders for appointments. Setting up CallReply.AI is hassle-free, with their team determining the optimal sales strategy and configuring your phone system, and they provide continuous support to ensure the AI works according to your needs. It is designed to reclaim your time by handling calls with a human-like touch, allowing you to stay productive and focused on what truly matters.
    Starting Price: $997 per month
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