Best Conversational AI Platforms
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Compare the Top Conversational AI Platforms as of June 2025
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What are Conversational AI Platforms?
Conversational AI platforms are software solutions that enable businesses to build, deploy, and manage AI-powered chatbots and virtual assistants to engage with customers in real-time. These platforms leverage natural language processing (NLP) and machine learning to understand and respond to human interactions, whether through text or voice. Conversational AI can be used for various purposes, including customer support, lead generation, sales assistance, and personalized recommendations. These platforms often include features such as multi-channel support, intent recognition, conversation analytics, and integration with business systems. By automating customer interactions, conversational AI platforms help businesses improve efficiency, enhance customer experiences, and reduce operational costs. Compare and read user reviews of the best Conversational AI platforms currently available using the table below. This list is updated regularly.
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1
Twilio Messaging
Twilio
Twilio Conversational AI revolutionizes customer interactions by integrating advanced artificial intelligence capabilities into communication channels, enabling businesses to deliver seamless, personalized experiences. Leveraging natural language processing (NLP) and machine learning, Twilio's Conversational AI solutions empower enterprises to understand and respond to customer queries with human-like accuracy and context awareness. This technology facilitates more natural and engaging interactions, moving beyond traditional scripted responses to dynamic, context-driven conversations. By integrating with Twilio's Programmable Voice and Flex platforms, businesses can deploy conversational assistants that not only resolve customer inquiries efficiently but also gather valuable insights for continuous improvement.Starting Price: $0.0079 per message -
2
kama DEI
kama.ai
kama DEI truly understands the context and human impact of your situation or inquiry the way people do. Our Natural Language Understanding technology, combined with our proprietary knowledge base, mirrors the way humans understand and infer the more complex meanings behind the literal typed or spoken words. Our knowledge base is easily configured in natural language, and guided by human values, that we all understand. Conversation journeys deliver prioritized product and service information, directly the way your subject matter experts, product marketers, support technicians, or service practitioners wish to convey it. No data scientists or programmers are required. Our Virtual Agents can support your organization over website chat interfaces interface, Facebook Messenger, smart speakers, or from within mobile applications. Ultimately, we get the right information, to the right people, at the right time, increasing client engagement, 24x7, and building your brand's loyalty.Starting Price: $399 per month (plus setup) -
3
Pipedrive
Pipedrive
Pipedrive is a web-based sales CRM (customer relationship management) software that lets sales teams track pipelines, optimize leads, manage deals and automate their entire sales process to focus on selling. Pipedrive’s simple interface empowers salespeople to streamline workflows and unite sales tasks in one workspace. Unlock instant sales insights with Pipedrive’s visual sales pipeline and fine-tune your strategy with robust reporting features and a personalized AI Sales Assistant. Reach the right contacts at the right time with intelligent lead segmenting and activity reminders that tell you when to take action. When it’s time to seal the deal, compose instant, irresistible sales emails in just one click. With Pipedrive, winning has never been easier.Starting Price: $14/month -
4
Social Intents
Social Intents
Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms. Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support. When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat. Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.Starting Price: $39 per month -
5
Best Brain
Best Brain
Best Brain is a cutting-edge generative AI app builder platform that enables businesses to create AI agents for 24/7 customer support across web chat and WhatsApp, using multilingual NLP for accurate, human-like interactions based on diverse data sources. Web Chat AI Agent Conversational AI : NLP-enabled conversational AI/agents power both Web Chatbot and WhatsApp Chatbot, enabling them to understand and respond to user queries in a natural, human-like manner 24x7. Integration with Multiple Data Sources: Leverages a variety of knowledge base (PDF, JSON, CSV, Database, API) to pull accurate information for responses. Business Process Automation: Automates tasks such as support ticket creation, work order generation, payment processing and many more. Omnichannel Presence: Enables businesses to engage with customers on WhatsApp, and serve customers 24x7. Multilingual Support: Offers support in multiple languages Sentiment Analysis: Analyzes customer call recordingsStarting Price: $599/month -
6
Leaping AI
Leaping AI
Leaping AI creates voice agents for businesses with high call volumes (>100k calls a year). Our voice AI agents are human-like, handle complex workflows, and automate up to 70% of customer support calls while maintaining 90% customer satisfaction. They get better over time. Our platform allows the deployment of powerful human-like voice AI agents for any customer support and sales support use case. There is a simple user interface to set up multi-stage agents with simple English prompt instructions for behavior and transitions. Agents can speak in multiple languages (English, German, Spanish, Arabic, etc.) and be plugged into your infrastructure with API connectors. All the calls are recorded and can be listened to and analyzed in our platform.Starting Price: $1000/month -
7
SalesMachines.ai
SalesMachines.ai
SalesMachines offers various AI models and Conversation packages that are user-friendly and intelligent, just like SmartPhone calling plans. We constantly update our AI models, similar to how Apple updates their Smartphones. We strive to provide the best AI models and conversation plans. Powered by OpenAI's GPT 4 Turbo Technology: Our AI's use latest and greatest systems, creating responses that are safer and more helpful. Our team are constantly seeking new machine learning and large learning models (LLM's) to enhance your projects. We create previously unimaginable features that allow for natural, adaptable conversations that can follow various user paths without the need for complicated programming. Tried doing it yourself? Consider hiring pros. Smart. Easy. Affordable.Starting Price: $199 -
8
Freshdesk
Freshworks
Freshdesk is a cloud-based customer service software that helps businesses provide exceptional customer service across every customer touchpoint. With Freshdesk, businesses can: - Manage customer conversations across multiple channels such as email, phone, chat, social media, etc., from a unified view - Improve agent productivity with smart workflow automation rules - Deliver seamless self-service experiences with AI-powered chatbots and branded help centers - Monitor key performance metrics with advanced analytics and custom reports Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.Starting Price: $15.00/month/user -
9
Zendesk
Zendesk
Zendesk is a customer service platform designed to streamline support operations and enhance customer experiences. Offering a comprehensive suite of tools, including AI-driven automation, messaging, live chat, and customizable workflows, Zendesk enables businesses to provide personalized and efficient support across multiple channels. It integrates seamlessly with other software and provides real-time analytics to help businesses make data-driven decisions. Zendesk’s solutions cater to businesses of all sizes, from small startups to large enterprises, with a focus on scalability, security, and user satisfaction.Starting Price: $25/agent/month -
10
Drift
Drift
In a world where instant and on-demand is the norm, your customers' expectations have never been higher — and companies that deliver fast, easy, and personalized buying experiences are the ones that will win. That's where Drift can help. The Drift platform combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms. There are over 50,000 businesses that use Drift today to generate more revenue, shrink sales cycles, and make buying easy. Conversational Marketing connects you to visitors in real-time conversations, so you can surface the right content, answer questions, or qualify and convert buyers into a sales meeting. -
11
BotPenguin
BotPenguin
BotPenguin is a generative AI-driven agent builder, empowering businesses of all sizes to automate customer interactions effortlessly across 10+ platforms—including WhatsApp, Instagram, websites, Telegram, Facebook, and more to elevate customer experience, automate tasks, and increase business growth. With key features like multilingual AI-powered chats, a unified inbox with live chat support, broadcast, appointment booking, and over 80+ integrations, BotPenguin enables users to build intelligent decision-making agents requiring no technical expertise. Today, it serves a global network of 50,000+ customers across 193 countries, supported by over 140 partners, delivering measurable improvements in engagement, efficiency, and customer satisfaction. BotPenguin pledges to donate a portion of every sale made to organizations dedicated to providing essential care and resources for animals in need.Starting Price: $0 -
12
Tidio
Tidio
Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide. Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard. Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows. Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication. Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding. Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.Starting Price: $0 -
13
WotNot
WotNot
WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbots. Customers use WotNot to provide a personalized customer experience to their current or future customers which is available 24/7, responds instantly, totally reliable, and speaks the customer language. With WotNot's No-code Bot Builder, you can build bots fairly easily with an intuitive visual builder. Manage multiple bots for different activities based on the triggers and conditions defined by you. Also, WotNot offers a done-for-you service wherein our team of experienced conversation design experts understand your needs and carefully create a conversation flow that matches the needs of your business and keep optimizing the flow by reviewing the results. Join 3000+ businesses across the world trusting WotNot with their customer interactions.Starting Price: $99/Month -
14
Graphlogic GL Platform
Graphlogic
Graphlogic Conversational AI Platform consists on: Robotic Process Automation (RPA) and Conversational AI for enterprises, leveraging state-of-the-art Natural Language Understanding (NLU) technology to create advanced chatbots, voicebots, Automatic Speech Recognition (ASR), Text-to-Speech (TTS) solutions, and Retrieval Augmented Generation (RAG) pipelines with Large Language Models (LLMs). Key components: - Conversational AI Platform - Natural Language understanding - Retrieval augmented generation or RAG pipeline - Speech-to-Text Engine - Text-to-Speech Engine - Channels connectivity - API builder - Visual Flow Builder - Pro-active outreach conversations - Conversational Analytics - Deploy everywhere (SaaS / Private Cloud / On-Premises) - Single-tenancy / multi-tenancy - Multiple language AIStarting Price: $75/1250 MAU/month -
15
Freshchat
Freshworks
Freshchat is the modern messaging solution that delivers effortless customer service for the digital-first customer by bringing together artificial and human intelligence across messaging channels. Key Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team sizeStarting Price: $15.00/month/user -
16
AI Rudder
AI Rudder
AI Rudder is a software company that harnesses the power of AI voice automation to supercharge customer experiences. With AI voice assistants, your call center can make quality human-like calls at lightning speeds, collecting and analysing data automatically to reach and activate more customers. AI Rudder helps call centers reduce costs by automating repetitive tasks and lowering agent workload. This free up agents to focus on things only humans can do. Over the long term, AI Rudder aims to rethink the future of business communication. -
17
Herbie.ai
Herbie.ai
Herbie.ai – A multi-national Conversational AI company (Part of SunSmart Global – 15+ years in enterprise solutions) Digital Transformation of Enterprises Unique Voice-Enabled Virtual Assistants to automate business cases. Franchise spread over 6 Countries – expanding to 13+. Instant enables seamless connection with 12+ Social Media platforms. The business provides end-to-end AI Solution that are "Innovative & Intelligent" in addressing the critical business needs of Mid to Large Corporates, built using advanced technology with applications across business verticals and geographies. Herbie.AI is a Microsoft Gold Application Development Partner, and is ISO 9001:2015 Certified. AI, ML & NLP based, Multi-lingual, Omni-channel, Always-on bots with transfer to agent. Improve your customer experience with ai powered conversational chatbot solution. Provide complete customer service with Herbie AI chatbots for customer support. Lower Customer Support Costs.Starting Price: $1000 -
18
Ozonetel
Ozonetel
Setup a full-fledged contact center from scratch in hours. Add cloud capabilities while keeping your on-prem hardware. Migrate from legacy to cloud overnight. At Ozonetel, we connect you with product experts who will deeply understand your requirements before recommending a solution that perfectly matches your business goals. Cost-effectively unify and automate digital and voice channels. Top rated dialers to accelerate inbound lead management & outbound campaigns. Setup a complete call management system in 24 hours or less. Comprehensive inbound, outbound, and blended call center solutions. At Ozonetel, we offer secure, cloud-based communication solutions that provide a better customer experience at a lower total cost for contact centers. We are known for developing and launching the first cloud-based customer experience platform in the Indian marketplace. Since then, unparalleled customer support and continuous AI innovation continue to set us apart.Starting Price: $25 per month -
19
Chatfuel
Chatfuel
Chatfuel is the leading messaging automation solution for Facebook and Instagram. Generate more leads, personalize marketing, and automate customer service, all with Chatfuel. Get started for free today.Starting Price: $15.00/month -
20
Comm100
Comm100 Network Corporation
Comm100 is a global provider of omnichannel communication software for education, government and commercial organizations of all sizes. With Comm100, organizations provide the optimal balance of human-bot engagement through configurable live chat, AI-powered bots and automation, and secure messaging – all from within one integrated platform. With more than 15,000 customers worldwide over 14 years of experience, Comm100 is helping organizations such as IBM, Stanford University, HomeTrust Bank, Rackspace, Colgate, and Canadian Blood Services.Starting Price: $31.00 -
21
Clari Copilot
Clari Copilot
Clari Copilot (previously Wingman) turns your revenue team into serial closers by helping them win every revenue-critical moment. With Clari Copilot’s conversation intelligence platform, reps and managers have everything they need to compete fiercely, spot revenue leak, and close deals faster. With Clari and Clari Copilot coming together, you have everything you need to run revenue on one platform. With Clari Copilot, your conversation data lives right where your sales team works, in Clari. Top sales teams at Chargebee, Oktopost, PartsBase and Properly Homes trust Clari Copilot to run their revenue.Starting Price: $500 per user per year -
22
SMS-Magic
Screen-Magic Mobile Media Inc
Win more deals with Conversational messaging Powerful CRM-based messaging platform for Salesforce, Zoho and more. When a new inbound lead contacts you, text messaging is the best channel to respond and drive an interactive conversation. When reminded and alerted about meetings and events, consumers are more likely to show up. CRM-driven automated text messaging enables a seamless notification process. Omnichannel messaging gives your business the ability to converse with consumers across all channels, right from your CRM inbox. Work from anywhere with robust mobile app. Our technology enables tight CRM integration, routing, and notifications to keep the conversation going. Use conversational messaging to improve engagement and build better relationships with your clients.Starting Price: $50 per month -
23
Flow XO
Flow XO
Flow XO is a powerful automation product that allows you to quickly and simply build incredible chatbots that help you to communicate and engage with your customers across a wide range of different sites, applications and social media platforms. A chatbot is a computer-generated application that is capable of having a virtual conversation with a human in such a way that they don’t really feel like they are talking to a computer. A chatbot shouldn’t pretend to be a human, but it should act like one. Chatbots are perfect as a front-door to your business, providing a simple and friendly way for customers to ask basic questions or send information instead of searching through website content or completing traditional online forms. The possibilities are almost endless. Flow XO customers have developed a range of chatbots that are completing a variety of tasks to help them communicate with their customers.Starting Price: $19 per month -
24
Kore.ai
Kore.ai
Kore.ai empowers global brands to maximize the value of AI by providing end-to-end solutions for AI-driven work automation, process optimization, and service enhancement. Its AI agent platform, combined with no-code development tools, enables enterprises to create and deploy intelligent automation at scale. With a flexible, model-agnostic approach that supports various data, cloud, and application environments, Kore.ai offers businesses the freedom to tailor AI solutions to their needs. Trusted by over 500 partners and 400 Fortune 2000 companies, the company plays a key role in shaping AI strategies worldwide. Headquartered in Orlando, Kore.ai operates a global network of offices, including locations in India, the UK, the Middle East, Japan, South Korea, and Europe, and has been recognized as a leader in AI innovation with a strong patent portfolio. -
25
Locobuzz
Locobuzz
Locobuzz is a unified customer experience platform that converges technologies like Artificial Intelligence, Machine Learning, Big Data, Analytics to help brands forge stronger relationships with their customers and increase their lifetime value. We connect organizations with their customers across a spectrum of digital channels and leverage analytics and automation to increase efficiency across business processes and create a seamless experience for customers. Founded in 2015, Mumbai Headquartered Locobuzz's SaaS platform empowers prominent Fortune 500 companies’ marquee brands across sectors. Locobuzz Platform unifies various functions on its platform such as Marketing, Customer Experience, CRM, Analytics and Automation, Reputation and Crisis Management, Data-driven Social Media Management, Competitive and Market Intelligence, Rich and detailed Customer Intelligence, Monitor Brand Chatter, Identify Influencers all on a single Unified Platform.Starting Price: $300/month -
26
Aisera
Aisera
Aisera stands at the forefront of innovation, introducing a revolutionary solution that redefines the way businesses and customers thrive. Through cutting-edge AI technology, Aisera offers a proactive, personalized, and predictive experience that automates operations and support across various sectors, including HR, IT, sales, and customer service. By providing consumer-like self-service resolutions, Aisera empowers users and drives their success. Unleashing the power of digital transformation, Aisera accelerates the journey towards a streamlined future. By harnessing user and service behavioral intelligence, Aisera enables end-to-end automation of tasks, actions, and critical business processes. Seamlessly integrating with industry-leading platforms such as Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera creates exceptional business value. -
27
ChatBot
LiveChat Software
Automate customer service with ChatBot within 10 minutes. ChatBot platform works with your favorite tools. Connect the tools you already know and love with your chat bot using one-click integrations. Make your customers happier every day. Our AI & Machine Learning technology lets you continually improve your bot by collecting and analyzing historical chat data. Create your own bot with no coding skills required. ChatBot supports your sales team by generating new leads and turns your visitors into customers. Test out the ChatBot features for 14 days, no credit card required. No matter whether you’re a growing company or a market leader, ChatBot helps you communicate better with customers and push your business forward. Improve at every stage of your business growth. Deliver customer service round the clock, and shorten wait times. Handle the high volume of requests at speed, and improve team efficiency. -
28
Ambit
Ambit
Ambit is a Conversational AI platform that provides intelligent chatbots, or Digital Employees, to automate conversations with customers 24/7, on any channel, across voice, text and digital avatar. Ambit's Digital Employees automate responses to customer enquiries, increasing the speed of resolution times and reducing customer service costs by eliminating low-value, repetitive tasks. Our clients experience savings of up to 30% in serving their customer enquiries. The platform collects extensive data about your customer’s perceptions and concerns; which gives you the ability to better respond to their needs - now and in the future. We work with some of the world’s leading brands who trust us to build and on-board digital employees that reduce the time to value, create actionable insights and maximise valuable customer interactions. -
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Floatbot
Floatbot
Our AI Chatbot and Voicebot platform helps you increase customer experience. Floatbot is a hybrid platform, one of the very few globally, that allows the development of both Chatbot and Voicebot within hours. Automate 80% of your Call Center operations with hybrid Voicebot and Chatbot. Increase your Customer Experience and CSAT score. Our AI Chatbot and Voicebot platform helps you increase customer experience. Floatbot is a hybrid platform, one of the very few globally, that allows the development of both Chatbot and Voicebot within hours. Their voice, your response. Speech recognition in vernacular language available on Floatbot platform. 10 Language, 100+ Dialects Powered with 100,000 hours of Voice. Design your custom workflows for Chatbot and Voicebot Floatbot’s No-Code platform requires zero coding to build bot. It allows rapid development and deployment with advanced bot builder. -
30
CXInfinity
NovelVox
Companies with a strong omnichannel experience retain 89% of customers. Strike up real-time conversations where your customers are to provide a positive customer journey for an improved experience, brand perception and retention rate. A staggering 99% of customers will remain loyal when their concerns are resolved on the first attempt. Empower your agents with a Unified Agent Workspace and productive tools to deliver a customer experience like never before. Customers’ intent is visible to an agent while they are still typing. List of predetermined responses to common queries that save agent’s significant time. Add notes to the on-going conversation for future reference. Classify conversation for further reference with multiple tags and wrap up quickly with wrap-up calls. Leave no customer unattended. Continue generating leads while your agents are online or away. Maximize conversion with customer’s past interaction details on a single screen.