Best Runbook Automation Platforms

Compare the Top Runbook Automation Platforms as of November 2025

What are Runbook Automation Platforms?

Runbook automation platforms are designed to automate repetitive and routine IT operations tasks, improving efficiency and reducing human error. These platforms allow businesses to create, manage, and execute workflows (runbooks) that automate system monitoring, incident response, software deployments, patch management, and other critical operations tasks. By integrating with various IT systems, cloud services, and monitoring tools, runbook automation platforms enable IT teams to respond to events and incidents in real-time, following predefined processes to maintain system uptime and compliance. Additionally, they often include features for error handling, logging, and alerting, ensuring that operations are performed smoothly and that issues are addressed proactively. These platforms help businesses achieve faster response times, improve operational consistency, and enhance scalability. Compare and read user reviews of the best Runbook Automation platforms currently available using the table below. This list is updated regularly.

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    PagerDuty

    PagerDuty

    PagerDuty

    PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. PagerDuty's ecosystem of over 350+ integrations, including Slack, Zoom, ServiceNow, AWS, Microsoft Teams, Salesforce, and more, enable teams to centralize their technology stack, get a holistic view of their operations, and optimize processes within their toolsets.
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    BigPanda

    BigPanda

    BigPanda

    Aggregate data from all observability, monitoring, change and topology tools. BigPanda’s Open Box Machine Learning will correlate the data into a small number of actionable insights so incidents are detected in real-time, as they form, before they escalate into outages. Accelerate incident and outage resolution by automatically identifying the probable root cause of problems. BigPanda identifies both root cause changes and infrastructure-related root causes. Resolve incidents and outages faster. BigPanda automates and streamlines the incident response lifecycle across incident triage, ticketing, notifications, and war room creation. Accelerate remediation by integrating BigPanda with enterprise runbook automation tools. Applications and cloud services are the lifeblood of every company. When there’s an outage, everyone is impacted. BigPanda cements AIOps market leadership with $190M in funding, $1.2B valuation.
  • 3
    Shoreline

    Shoreline

    Shoreline.io

    Shoreline is the Cloud Reliability platform — the only platform that lets DevOps engineers build automations in an afternoon, and fix issues forever. Shoreline reduces on-call complexity by running across clouds, Kubernetes clusters, and VMs allowing operators to manage their entire fleet as if it were a single box. Debugging and repairing issues is easy with advanced tooling for your best SREs, automated runbooks for the broader team, and a platform that makes building automations 30X faster. Shoreline does the heavy lifting, setting up monitors and building repair scripts, so that customers only need to configure them for their environment. Shoreline’s modern “Operations at the Edge” architecture runs efficient agents in the background of all monitored hosts. Agents run as a DaemonSet on Kubernetes or an installed package on VMs (apt, yum). The Shoreline backend is hosted by Shoreline in AWS, or deployed in your AWS virtual private cloud.
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