Best Text Analytics Software

Netigate is a feedback platform that allows you to collect and manage valuable business insights using online surveys. Specialising in Voice of the Customer and Voice of the Employee feedback, Netigate is the complete GDPR-compliant solution for companies of all sizes. We combine a user-friendly survey platform with in-house expertise to bring you advanced data analysis, numerous survey distribution methods, real-time reporting, expert-crafted templates, text analysis for open-text-answers and much more.

Dovetail is an AI-native customer intelligence platform that transforms customer conversations, documents, and surveys into actionable insights to drive better product decisions. It automatically analyzes call transcripts, survey responses, support tickets, and feedback to deliver fast, accurate reports that empower teams across product, marketing, sales, and customer experience. With integrations into Slack, Microsoft Teams, and popular tools like Notion and Zapier, Dovetail brings the voice of the customer directly to where teams work. The platform supports recruiting verified consumers and professionals for research, making customer feedback collection efficient and scalable. Trusted by Fortune 500 companies like Amazon, Deloitte, and Atlassian, Dovetail helps build a culture of customer-centricity through continuous insight sharing. Its AI-powered features reduce manual workload and accelerate understanding of user needs.

Find specific answers and trends from documents and websites using search powered by AI. Watson Discovery is AI-powered search and text-analytics that uses innovative, market-leading natural language processing to understand your industry’s unique language. It finds answers in your content fast and uncovers meaningful business insights from your documents, webpages and big data, cutting research time by more than 75%. Semantic search is much more than keyword search. Unlike traditional search engines, when you ask a question, Watson Discovery adds context to the answer. It quickly combs through content in your connected data sources, pinpoints the most relevant passage and provides the source documents or webpage. A next-level search experience with natural language processing that makes all necessary information easily accessible. Use machine learning to visually label text, tables and images, while surfacing the most relevant results.

Discovering, extracting, retrieving and finding the value in your enterprise data is all about getting insights. TAS Insight Engine provides you all the essential insights leading you to the right business decision. Getting insight means a kind of information extraction out of enterprise data, with the aim of supporting the business decision making. It is obvious why getting insight plays a major role nowadays, since understanding your data and obtaining results and answers are essential to face the challenges of today’s business world. In all areas or sectors, always. To make this possible, TAS Insight Engine combines the latest achievements as benefits of text analytics, Natural Language Processing (NLP) and Machine Learning (ML).

Welcome to the era of Big Data where data-driven insights have the power to transform your business. You're about to discover the solution: a powerful, innovative and adaptive platform power packed with every feature you need for Search, Discovery & Analytics of your data. We have named it 3RDi "Third Eye". It's the semantic search engine your enterprise needs to help you take action, boost revenues and cut costs! Powered by NLP and semantic search, it is designed for multidimensional information analysis and easy search relevancy management. Discover the comprehensive scalable platform for every challenge in search & text mining, from management and exploitation of unstructured content to deriving deeper actionable insights that boost your business. 3RDi isn't merely a search solution. It is a comprehensive stack of solutions for text mining, enterprise search, content integration, governance, analytics and much more.

InfoNgen is a text analytics and sentiment analysis solution that automatically finds actionable insights hidden in mountains of data. Find, share and analyze only critical information, from structured and unstructured data, to dramatically free up your teams' time to make more informed, strategic decisions. With its proprietary tools for text analytics and sentiment analysis, InfoNgen lets you uncover patterns, trends and anomalies hidden deep within your data. InfoNgen is the only text analytics product available that offers its distinct use cases combined with its powerful features, arming your employees with the information they need to make better decisions, faster. Through its powerful intelligent search capabilities, text analytics features, customizable delivery options and prebuilt industry taxonomies, InfoNgen gives businesses a resource to find critical information, immediately.

OpenText™ Unstructured Data Analytics products employ AI and machine learning to help organizations uncover and leverage key insights stored deep within their unstructured data, including text, audio, video, and images. Organizations can connect all their data to understand the context and information locked inside high-growth unstructured content—at scale. Discover insights hidden within all types of media with unified text, speech, and video analytics that support more than 1,500 data formats. Use natural language processing, optical character recognition (OCR), and other AI-powered models to understand and track the meaning within unstructured data. Employ the latest innovations in machine learning and deep neural networks to understand written and spoken language in data, revealing greater insights.