Best Clienteling Software for Cloud

Salesmate is an all-in-one marketing, sales, and client services CRM platform. It is now time to bring all of your departments together using one powerful CRM. Salesmate will enable your business to build and nurture strong lasting relationships which will increase your company sales. Salesmate gives you a 360-degree view of all of your contacts making it the one source of truth. This helps your sales team take their leads through the sales pipeline with all relevant information at their fingertips. Marketing & Sales can organize campaigns together with one focused goal. Your CS team has the ability to identify upsell opportunities to drive more revenue for your business. The best part getting started only takes a few minutes. Start your free trial today and see why Salesmate will be your #1 choice.

​StyleSend is an all-in-one clienteling tool designed for premium to luxury fashion and lifestyle retailers to offer personalized customer experiences across multiple channels. It integrates seamlessly with Shopify, importing product and CRM data, and connects with the WhatsApp Business API to facilitate one-on-one communication. Key features include AI-generated "top customers to contact" lists, reminders for client birthdays, anniversaries, and appointments, personalized client insights with AI-powered recommendations, the ability to create shoppable and personalized looks from your catalog, and the option to send pre-approved templates via WhatsApp Business Chat with multi-agent routing. StyleSend is compatible with the latest Shopify themes and is available in English. Inspire clients by creating shoppable and personal looks from your catalog.

Accelerate your omnichannel and digital transformation, with Cegid Retail’s Unified Commerce and POS platform. Cegid Retail is designed for specialty retailers across all sectors. Deploy omnichannel services and processes like Click & Collect and Ship from Store quickly and successfully. Transform your store operations and sales associates and adapt to their new roles. Optimize inventory and manage a single vision of stock across the enterprise. Allow more intuitive and agile decision-making for a seamless customer experience. Adopt new ways to fulfill demand and manage your production, wholesale and retail operations. Take charge of all your operations, from the creation of the product offer to omnichannel distribution. Cegid’s retail management solutions combine rapid implementation with high adaptability: creating a product offer and managing suppliers, setting margins, taking orders via smartphone, purchasing and production, logistics and allocation.

Foyer’s leading technology considers every element of your retail environment, fitting with existing infrastructure to provide a fast, efficient solution that transforms your store operations and drives profitability. Customize your solution to fit your needs, with dedicated support every step of the way. Seamlessly blend your eCommerce and in store experiences with omnichannel fulfilment and empower your customers with more ways to shop with technologies like Endless Aisle and Digital Shopper. Cloud-enabled technology with support for a range of integrations to surface your existing data, from CRM to POS. Give your associates the digital tools to surface customer data, prioritize tasks or manage inventory and foot traffic whilst increasing sales with technologies like Clienteling and mPOS. Optimize your store environment with detailed tracking and attribution and report key metrics with detailed analytics.

ConnectPOS is a feature-rich and powerful cloud Point of Sale (POS) system for every business. Compatible with both PC and mobile devices, ConnectPOS is the momentum for your ideal omnichannel retail business. You only pay directly to third-party payments providers. We create a seamless connection for orders and stock between your inventory and POS system in real-time. AI Facial Recognition shows shopping history for better suggestions when customers are in-store. It’s easy to manage multi-store and multi-warehouse for endless possibilities. You can choose multiple warehouses in one bill. Our cloud POS can integrate with all e-commerce platforms, including Magento, Shopify and BigCommerce. If any unexpected issue pops up, our team is here to help 24/7 via the Help Center, email, phone or live chat.

Unlock the power of stores with a suite of cloud-based solutions built to transform retail. Explore solutions that have helped top retailers create outstanding customer experiences at scale. Offer the personalized retail experience modern customers expect by connecting the dots between customer needs and associate expertise. Evolve as quickly as your customers’ shopping habits by breaking down the divide between ecommerce and brick-and-mortar. Give customers the quick product access they want regardless of whether they’re shopping online or in store. Turn data into action with AI that can identify risks and opportunities, automate key processes, and deliver performance excellence across locations. Tulip is a fast-growing SaaS company laser-focused on driving the digital transformation of retail. What makes Tulip unique is its emphasis on people.

Lexer is the Customer Data & Experience Platform of choice for leading brands like Quiksilver, Igloo, Nine West, Rip Curl, Supergoop!, and more. As the only CDP built for retail, we help the world’s most iconic brands drive incremental sales from improved customer engagement. With one of the simplest onboarding processes in the industry, Lexer cleanses and combines data into an enriched single view of the customer with no heavy-lifting required from our customers. We unify data from any system and enrich it with AI-powered predictive analytics, third-party data, and targeted surveys. With CDP-powered insights fueling every use case, Lexer acts as the all-in-one hub for every customer-facing team—including marketing, ecommerce, retail and service. With a level of care and commitment unique in the SaaS industry, our Success team helps customers develop the technical know-how, process efficiencies, and transformational mindset they need to maximize Lexer’s value.

Industry Cloud for Consumer Goods, by Ivy Mobility, is a fully integrated suite of software applications built for the consumer goods industry. It supports and transforms all of your sales, merchandising, distribution and direct store delivery functions. Retail Execution. Field sales module for sales reps to enable the perfect store, complete surveys, audits and perform guided selling. Direct Store Delivery (DSD). Typical users are sales, delivery, route sales, and independent reps. Field Service Supports field force of route sales reps to schedule stock, replenish vending machines and collect monies. Sales Force Automation. Enables clientelling in the store by brand ambassadors to promote products directly to consumers, activate promotions, sell more and manage time and stock. Distributor Management. Used by brands and major distributors to manage routes, sales and route accounting. Digital Merchandising. For merchandisers to manage planograms, displays, competition

Offer superior customer experiences in-store and online, improve staff productivity, generate more sales and unlock the in-store data black box with Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture gives you the freedom to decide how you transform your stores, the flexibility to work with the systems of your choice, and the agility to do it quickly. Give your customers fluid, flexible and fast Checkout compared to legacy monolithic POS. Complete end-to-end platform, from Assisted Selling and Clienteling through to Remote Selling via WhatsApp and Universal Basket creation. In-store Self-Service Solutions with Basket Transfer & Checkout Capabilities, and Remote 121 Conversations directly with Store Associates. Customer Behaviour Data from First Touch, through to Basket Creation and Final Transaction, Sales Associate Activity and Product Funnel Interest.

Free FutureSoft was founded in 2005 in Greece and since then we are growing and reaching out around the globe with CRM, Clienteling and Retail projects in many regions (EMEA, APAC and Americas) and countries (Greece, Austria, England, Germany, France, Taiwan, Korea, Singapore, Hong Kong, Australia, USA, Mexico and many others). Free FutureSoft is a software solutions company, with the highest standards at providing first-class innovative services to companies and organizations in both the private and public sector. Ideal for companies with a large number of points of sales, many partners “on the move” and on an international basis that want to have a direct alignment with all of their markets in an affordable, safe and fast way. An efficient, organized, quick and particularly easy solution to register and interpret sales, returns, inventories, orders, prices and discounts. A strategic tool for customer acquisition, retention, evaluation and categorization.

Using our mobile clienteling platform, retail associates are able to connect with customers in store, continue to sell to them online, and generate additional commission. Customers get more personalized shopping experiences and retailers increase their online conversion rates, average order values, and see a drop in return rates. Salesfloor is an award winning platform that combines clienteling, virtual selling and mobile point of sale tools. Store associates use Salesfloor to deliver personalized and convenient experiences for customers on any channel through live chat, video calling, e-mail, SMS and more. Customers connect with a local store associate in real-time through video, live chat, e-mail, SMS and appointment requests (virtual or in-store). Associates sell virtually through multiple channels and sales are attributed to the appropriate associate or store. Empower associates to serve customers in a personalized way across all channels and develop more meaningful relationships.

Provide your store associates with access to real-time inventory for the full product catalog anywhere in the enterprise. Offer superior shipping options and reduce discounting by shipping from any location with inventory. Increase customer convenience by combining store and endless aisle orders into a single transaction. Access the entire product catalog with descriptions, prices, images, reviews, and more, without ever leaving the customer's side. Accurate inventory is hard. Make it easy with a single view of all inventory supply and demand. Maintain your existing master systems for products, pricing, promotions, and inventory, ensuring consistent and complete information across the entire enterprise. Analyze data in your preferred BI tools, including order, inventory, payment events, and more. All of this data is exposed via streaming APIs which have access to all events that take place within the platform.

When it comes to apparel and accessories, customers are no longer content with a standard shopping experience. But, with new technology, brands can completely transform their entire retail experience. The evolution of mobile technology means modern beauty brands can now harness the power of innovation and adopt retail solutions that meet and surpass consumer expectations. Brick and mortar is here to stay. Although consumers are using multiple channels to carry out product research, the physical store remains the first choice for finalizing home furnishing purchases. The PredictSpring modern POS offers Telcos retailers an opportunity to set a new standard in the fast moving, digital-first world. While wineries used to be built entirely around in-store tastings, it’s time for brands to step up the entire customer experience, both instore and online, with a forward-thinking retail solution.

From B2B to B2C to B2B2C, the retail industry is scrambling to adapt to a reality in which nearly every order is digitally influenced, and agility means the difference between obsolescence and excellence. The convergence of physical and digital in modern shopping experiences is complete and that means every retailer needs the agility to sell, engage and fulfill anywhere and everywhere. But Manhattan Active® Omni delivers a unified approach to selling, engagement and fulfillment in a single cloud-native app, it is the only solution with the flexibility and scalability to profitably deliver on the promise of omnichannel customer experiences. Born in the cloud, Manhattan Active Omni is a modern platform of order management, inventory, fulfillment, customer engagement and point of sale solutions that is always current and fully extensible.

Confer With is a video commerce platform that allows your team to give real-time advice on what to buy as they would in-store. It is the easy way to convert more sales and grow customer loyalty with truly personalised online shopping experiences. Your team can engage live with customers, upsell, cross-sell and even add promotions to customer baskets during live video shopping experiences. Confer With blends live video with your eCommerce platform, giving access to your entire catalogue of products to make shoppable in one-to-one video calls. The platform allows you to share product images, video demos and more. It delivers a truly immersive experience as it lets you curate your recommendations and make it fun for customers to shop with you.

Customer retention is the compound interest of retail. Omneo gives your customers the tools to directly engage in sharing or managing the zero-party data you need to serve them today and to help them pick up where they left off next time. Omneo gives your team the tools and information they need to serve your customers personally, making today's experience and those to follow directly relevant and highly valuable. Omneo provides retail brand teams with the technology, expertise, and implementation support they need to dramatically improve customer frequency, retention, and advocacy. Omneo enables new ways for customers to interact, discover, and earn while rewarding high-performing staff. Omneo is explicitly designed for retailers and customers to gather, manage, and share zero-party data privately. Empower your team to create and deliver dynamic, convenient, relevant, private, and rewarding services and experiences, captivating customers and cultivating long-term loyalty.

​Red Ant's RetailOS is a clienteling platform designed to enhance omnichannel retail experiences. It offers a suite of applications, including clienteling, assisted sales, omnichannel POS, actionable analytics, and machine learning, all aimed at delivering seamless customer journeys. The Clienteling app provides store associates with comprehensive customer insights, such as purchase history, wish lists, sizing, preferences, and communications, enabling personalized service both in-store and remotely. Assisted Sales equips associates with real-time access to the full product catalog, facilitating informed recommendations and efficient sales processes. Omnichannel POS allows for flexible transactions across various channels, ensuring a consistent checkout experience. Actionable Analytics offers real-time data and insights for effective store management, while SellSmart Machine Learning leverages cognitive technology to transform business operations.

​XGATE is a digital marketing agency offering a comprehensive suite of services, including CRM and loyalty programs, marketing automation, retail clienteling, ecommerce marketing, multichannel marketing, social media marketing, SMS gateway services, data management platforms, and business intelligence analytics. Our proprietary Digital Marketing Suite (DMS) enables businesses to engage customers across multiple channels, mobile, email, social, and web, enhancing marketing ROI and fostering customer loyalty. Key features include real-time campaign performance tracking, behavior analytics, reporting, and serving as a social CRM for lead generation and nurturing. XGATE's services are designed to help businesses optimize marketing strategies and build lasting customer relationships. ​

​Endear is a retail customer relationship management and clienteling platform that centralizes customer data, including preferences, orders, and engagement history, to facilitate personalized interactions across both physical and digital retail environments. It offers features such as automated campaigns, a unified messaging inbox supporting email, text, and WhatsApp communications, advanced omnichannel analytics, a shoppable stories builder, and tools for managing appointments and follow-ups. Endear integrates seamlessly with various retail systems, providing real-time data synchronization and a comprehensive view of customer interactions. It has demonstrated a significant impact, with users experiencing a 136x return on investment, a 72% increase in average order value, and a 55% rise in order frequency after implementing Endear's solutions. ​