Best Incident Management Software

Be there for your employees, round the clock, with our AI-powered support assistant that can be trained to meet your business needs. Atomicwork offers something unique for every team that's working with your employees, and makes it easy for your to break down the silos between them. Atomicwork eliminates up to 80% of the manual workflows handled by your IT team to reduce distraction for your employees and help them be productive. Atomicwork saves your HR team from ops hell, enabling them to become strategic partners to maximize the value for your employees, from onboarding to offboarding. Atomicwork lets your finance teams provide seamless support to employees while ensuring they can stay on top of best practices, compliance needs, and external dependencies. Streamline incoming requests from employees, assign them to the right expert, and collaborate to fulfill them.

AWS Systems Manager is a comprehensive solution that enables centralized visualization, management, and operation of nodes at scale across AWS, on-premises, and multi-cloud environments. It provides a unified console experience, consolidating various tools to facilitate common node tasks across AWS accounts and regions. With Systems Manager, you can automate routine operational tasks, reducing the time and effort required for system maintenance. It offers secure remote management of nodes without the need for bastion hosts, SSH, or remote PowerShell, simplifying operations and enhancing security. The platform also supports automated patching of operating systems and software, ensuring that your infrastructure remains up-to-date and compliant. Additionally, Systems Manager provides real-time insights into your node infrastructure, allowing for quick identification and resolution of issues. Its integration capabilities extend across hybrid and multi-cloud environments.

The Cutover platform enables enterprises to simplify complexity, streamline work, and increase visibility. Cutover’s AI-powered automated runbooks connect teams, technology, and systems, increasing efficiency and reducing risk in IT disaster and cyber recovery, cloud migration, release management, and technology implementation. As a centralized system of execution, Cutover differentiates itself with scalable and proven dynamic, automated runbook technology that transforms enterprise IT operations with a new way of working. Cutover enables the creation of a template library of comprehensive, executable, and auditable runbooks covering the entire IT infrastructure. Cutover is trusted by world-leading institutions, including the three largest US banks and three of the world’s five largest investment banks.