Best Issue Tracking Software

Compare the Top Issue Tracking Software as of October 2025

What is Issue Tracking Software?

Issue tracking software provides the tools to track, record, manage and follow the progress of issues and tickets in order to resolve problems across different departments such as customer service, help desk, IT, financials, and more. Compare and read user reviews of the best Issue Tracking software currently available using the table below. This list is updated regularly.

  • 1
    Elasticsearch
    Elastic is a search company. As the creators of the Elastic Stack (Elasticsearch, Kibana, Beats, and Logstash), Elastic builds self-managed and SaaS offerings that make data usable in real time and at scale for search, logging, security, and analytics use cases. Elastic's global community has more than 100,000 members across 45 countries. Since its initial release, Elastic's products have achieved more than 400 million cumulative downloads. Today thousands of organizations, including Cisco, eBay, Dell, Goldman Sachs, Groupon, HP, Microsoft, Netflix, The New York Times, Uber, Verizon, Yelp, and Wikipedia, use the Elastic Stack, and Elastic Cloud to power mission-critical systems that drive new revenue opportunities and massive cost savings. Elastic has headquarters in Amsterdam, The Netherlands, and Mountain View, California; and has over 1,000 employees in more than 35 countries around the world.
  • 2
    Aisera

    Aisera

    Aisera

    Aisera stands at the forefront of innovation, introducing a revolutionary solution that redefines the way businesses and customers thrive. Through cutting-edge AI technology, Aisera offers a proactive, personalized, and predictive experience that automates operations and support across various sectors, including HR, IT, sales, and customer service. By providing consumer-like self-service resolutions, Aisera empowers users and drives their success. Unleashing the power of digital transformation, Aisera accelerates the journey towards a streamlined future. By harnessing user and service behavioral intelligence, Aisera enables end-to-end automation of tasks, actions, and critical business processes. Seamlessly integrating with industry-leading platforms such as Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera creates exceptional business value.
  • 3
    SpeedBase Professional

    SpeedBase Professional

    InfoLine Software

    Feel the freedom of customizing further your database whenever and as much as you wish. Your custom database application will contain exactly what you really need. SpeedBase is a desktop database software that is installed to your computer. To access your data, you do not have to login to a remote server that is shared among thousands of users. You do not even need an internet connection. All your data stays just with you and nobody else. SpeedBase runs incredibly fast as it is never affected by the internet connection speed or the load level of an online database server. If you are using any spreadsheet software (like Excel) to save and track information, you should have already discovered that the types of information you need to manage as well as the number of records increases very rapidly with time, and soon it becomes painfull and time-consuming to keep the scattered information accurate, searchable and easy to navigate.
    Starting Price: $12 per user per month
  • 4
    Diligent One Platform
    The Diligent One Platform (formerly HighBond by Diligent) is the end-to-end GRC platform, designed by industry experts, to create stronger IT security, risk management, compliance, and assurance. Built by industry experts who wanted a better way to work. Diligent One Platform streamlines collaboration across organizations, automates repetitive tasks, and delivers best practices in a seamless, award-winning interface—all powered by ACL Robotics and Rsam technology. Diligent One Platform is made up of a number of different products, each covering a different area of your organizational governance. All together, these products create the collective HighBond software platform. The Diligent One Platform is the only unified solution designed to centralize and unify all your board management and GRC activities. Get a consolidated view of risk across your entire organization. Curate and deliver it right to the board — so they can make better decisions.
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