IVR (Interactive Voice Response) software enables automated communication between customers and a business through voice prompts and touch-tone or speech recognition. It allows customers to interact with a system using their phone's keypad or voice, enabling them to perform tasks such as checking account balances, making payments, or routing their calls to the appropriate department without human intervention. IVR software often integrates with other systems like CRM, ticketing, and help desk software to provide a seamless customer experience. By using this software, businesses can reduce call center workloads, enhance customer satisfaction, and streamline operations. Compare and read user reviews of the best IVR apps for iPhone currently available using the table below. This list is updated regularly.
Phone.com
VirtualPBX
CallTrackingMetrics
Kixie
Quality Unit
MightyCall
Zadarma
ConneXio
ClickPoint Software
MetaLocator
DialedIn
Maqsam
InterCloud9
DENmaar
Sytel Ltd
Phonexa