Best Network Troubleshooting Software for Mac

Atera, the first and only Agentic AI platform for IT management, offers IT teams and MSPs a digital workforce of AI agents to preemptively and autonomously manage their entire IT operations. Its all-in-one platform combines RMM, helpdesk, ticketing, and automation to reduce downtime, improve SLAs, and free IT teams to focus on strategic work over mundane tasks. At the core of Atera’s platform are two powerful AI agents built to enhance every layer of IT operations. AI Copilot helps technicians troubleshoot devices, run diagnostics, and generate actionable solutions in real time. IT Autopilot delivers 24/7/365, autonomously resolving Tier-1 issues and reducing IT workload by up to 40%. It acts like a personal AI technician for every employee, freeing your team to focus on what really matters. Trusted by 13K+ customers in over 120 countries, Atera scales with your needs while maintaining the highest security and compliance standards.

FirstWave’s NMIS is a complete network management system that provides fault, performance, and configuration management, performance graphs, and threshold alerts. Business rules allow for highly granular notification policies with many types of notification methods. NMIS consolidates multiple tools into one system, ready for Network Engineers to use. Scalable, flexible, open, and simple to implement and maintain, NMIS is the Network Management System that underpins the operations of over one hundred thousand organizations worldwide – making it one of the most widely used open-source Network Management Systems in the world today. FirstWave enables partners, including some of the world’s largest telcos and managed service providers (MSPs), to protect their customers from cyber-attacks, while rapidly growing cybersecurity services revenues at scale. FirstWave provides a comprehensive end-to-end solution for network discovery, management, and cybersecurity for its partners globally.

Pulseway is a real-time remote monitoring and management (RMM) software for MSPs and IT departments that allows you to take full control over your entire IT environment. Easy to use and quick to deploy, Pulseway ensures that any IT issues are detected, monitored, and addressed at the earliest time possible. The platform offers complete visibility through the Pulseway Dashboard, advanced automation, remote control, OS & 3rd party patch management, network monitoring, IT automation, custom reports, complete command traceability, email notifications, and so much more. We also offer add-ons for endpoint protection, business management (PSA) and backup & disaster recovery software and integration with leading AV providers to give you the power of a full IT stack. Over 6,000 customers worldwide use Pulseway every day to pro-actively manage their own and customers IT infrastructure. Test it free today with our 14-day no commitment trial.

N‑able N-sight RMM® is a cloud-based IT solution that makes it easy for MSPs to deliver valuable technology services within hours, not weeks or months. Clear graphical dashboards place alerts front and center so you can focus on what needs you most. Built-in remote access and security features help you support and protect from day one. And when you’re ready, grow your business with additional security layers and add-ons services to expand your offering. N‑able N-sight RMM features include remote access, network path visualization, automated monitoring and maintenance, prescriptive data analytics, data-breach risk intelligence, and more. N‑able N-sight RMM is also available for download as Android and iOS mobile apps to allow users to manage issues anywhere.

Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business

Netreo is the most comprehensive full stack IT infrastructure management and observability platform. We provide a single source of truth for proactive performance and availability monitoring for large enterprise networks, infrastructure, applications and business services. Our solution is used by: - IT Executives to have full visibility from the business service right down into the infrastructure and network that supports it. - IT Engineering departments as a decision support system for capacity planning, and architecting modern solutions. - IT Operations teams for real time visibility into what is failing in their environment, what bottlenecks exist and who it is affecting. We provide all of these insights for systems and vendor mixes in large heterogeneous and constantly evolving environments. We have an extensive and growing list of supported vendors (over 350 integrations) including network vendors, servers, storage, virtualization, cloud platforms and others.